Remote UX Designer - Senior Level

📍 Job Overview

Job Title: Remote UX Designer - Senior Level

Company: Jobgether (Partner Company)

Location: Maryland, United States

Job Type: Full-time

Category: User Experience (UX) Design / Product Design Operations

Date Posted: April 28, 2026

Experience Level: Senior Level (5+ years)

Remote Status: 100% Remote within the United States

🚀 Role Summary

• Lead end-to-end user experience design initiatives, from initial user research and journey mapping to the delivery of high-fidelity interfaces and robust design systems, focusing on enhancing customer engagement in digital health and e-commerce platforms.

• Drive innovation and iterative solutions by conducting user interviews, usability testing, and collaborating closely with cross-functional teams, including product, engineering, and marketing, to ensure cohesive product development.

• Develop, maintain, and extend a scalable design system by contributing reusable components, ensuring brand integrity, and promoting consistency across all digital touchpoints.

• Support Agile/Scrum workflows, actively participating in team ceremonies and delivering iterative improvements based on user feedback and evolving business priorities.

• Conduct User Acceptance Testing (UAT) in collaboration with stakeholders, ensuring that implemented designs meet user needs and business objectives effectively.

📝 Enhancement Note: While the primary focus is UX Design, the emphasis on design systems, UAT collaboration, and Agile support suggests a strong need for operations-minded individuals who can manage design processes efficiently, ensure scalability, and contribute to predictable product delivery cycles. This role bridges creative design with operational execution.

📈 Primary Responsibilities

• Spearhead the entire design lifecycle, encompassing UX research, user interviews, persona development, journey mapping, wireframing, prototyping, and high-fidelity UI design.

• Design and optimize user experiences for both external eCommerce customers and internal users, ensuring intuitive navigation and efficient workflows.

• Plan, execute, and analyze user research activities, including but not limited to usability testing, contextual inquiries, and user surveys, to gather actionable insights.

• Contribute to and expand the company's design system by creating and documenting scalable UI components, ensuring adherence to established design principles and accessibility standards.

• Partner with product managers, engineers, and QA teams to conduct User Acceptance Testing (UAT), validating that user stories and design specifications are met.

• Effectively communicate design rationale, user insights, and proposed solutions to diverse stakeholder groups, including executive leadership, to gain buy-in and alignment.

• Ensure brand consistency and visual identity across all digital products, while also exploring opportunities for visual innovation and differentiation.

• Actively participate in Agile/Scrum processes, including sprint planning, daily stand-ups, and retrospectives, delivering design assets and feedback in iterative cycles.

📝 Enhancement Note: The responsibilities highlight a need for process management within the design function. The emphasis on "leading the full design process," "building and extending the design system," and "supporting Agile/Scrum workflows" indicates that candidates must not only be skilled designers but also capable of managing their design work with efficiency and structure, akin to operations professionals managing projects.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is preferred, though equivalent practical experience will be strongly considered.

Experience: A minimum of 5 years of professional experience in UX/UI design, with a proven track record of successfully launching digital products and features.

Required Skills:

• Minimum of 5+ years in UX/UI design with a strong portfolio showcasing end-to-end design process and impactful solutions.

• Demonstrable experience in eCommerce design, including optimizing conversion funnels and user journeys.

• Proven ability to make sound judgments on trade-offs between design perfection and timely delivery in fast-paced environments.

• Deep understanding of UX principles, including user-centered design methodologies, information architecture, and journey mapping.

• Strong proficiency in Figma, with expertise in creating and managing complex components, auto layout, and interactive prototypes.

• Hands-on experience building or significantly contributing to a design system in a production environment.

• Familiarity with Content Management System (CMS) platforms and Marketing Technology (MarTech) systems, understanding their impact on user experience.

• Knowledge of accessibility standards (e.g., WCAG) and inclusive design practices to create equitable user experiences.

• Experience utilizing A/B testing tools (e.g., Optimizely, Google Optimize) to inform design decisions and measure impact.

Preferred Skills:

• Experience in the digital health sector.

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to foster better collaboration with engineering teams.

• Experience conducting remote usability testing and synthesizing findings effectively.

• Strong visual design and branding skills.

📝 Enhancement Note: The requirement for experience with MarTech, CMS, A/B testing, and project management tools like Jira/Monday.com strongly suggests that candidates who can think operationally about how design integrates with broader marketing and product development processes will be highly valued. This role requires more than just aesthetic skills; it demands an understanding of how design impacts business operations and metrics.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, demonstrating a minimum of 5 years of UX/UI design experience.

• Showcase end-to-end design projects, clearly articulating your role, the problem statement, your design process, key decisions, and measurable outcomes.

• Include detailed case studies of eCommerce-focused projects, highlighting your expertise in conversion optimization and user journey enhancements.

• Present examples of contributions to or creation of design systems, illustrating component scalability, documentation, and system maintenance practices.

Process Documentation:

• Clearly outline your approach to user research, from planning and participant recruitment to data synthesis and actionable insight generation.

• Document your methodology for creating journey maps, wireframes, and high-fidelity prototypes, explaining the rationale behind your design choices.

• Provide examples of how you have collaborated with cross-functional teams (e.g., engineering, product management, QA) to bring designs to production, including your role in UAT.

• Illustrate your understanding of Agile/Scrum methodologies and how you integrate design work into iterative development cycles.

📝 Enhancement Note: For a senior-level operations-adjacent role like this, the portfolio should go beyond just showcasing final designs. It needs to demonstrate the candidate's ability to manage design projects, integrate with development workflows, and use data (from research and A/B testing) to drive decisions. Emphasis should be placed on the process and impact rather than just the visual output.

💵 Compensation & Benefits

Salary Range: $90,000 - $130,000 per year.

Discretionary Annual Bonus Eligibility: Up to 10% of base salary, contingent on company and individual performance.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Robust health coverage options for employees and their dependents.

• 401K Plan with Company Match: Retirement savings plan with employer contributions to enhance long-term financial security.

• Flexible Paid Time Off (PTO): Generous PTO policy allowing employees to take time off as needed for rest and rejuvenation.

• Paid Holidays: Company closure on all major national holidays to ensure dedicated time off.

• Monthly Wellness & Internet Reimbursements: Stipends to support employee well-being and remote work infrastructure.

• Professional Development Opportunities: Support for continuous learning, including certification programs and training to enhance UX/Product Design skills.

• Mental Health Resources: Access to confidential counseling and support services to promote overall well-being.

• 100% Remote Position: Opportunity to work from anywhere within the United States.

• EST Hours Alignment: Expectation to work within Eastern Standard Time business hours to facilitate team collaboration.

Working Hours: Standard full-time hours, approximately 40 hours per week, with flexibility expected within EST business hours to accommodate collaboration and project needs.

📝 Enhancement Note: The salary range is competitive for a Senior UX Designer in the US market, especially for a remote role. The bonus structure and comprehensive benefits package, including wellness and professional development stipends, reflect a company that invests in its employees' well-being and growth, which is attractive to operations-minded professionals seeking stability and support. The requirement to work EST hours is a crucial operational constraint for remote employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within both Digital Health and E-commerce sectors. This dual focus suggests a dynamic environment where user experience design is critical for customer acquisition, retention, and engagement across diverse product types. For operations, this means navigating different user needs and business models simultaneously.

Company Size: While not explicitly stated, the presence of a Senior UX Designer role, a design system, and structured benefits implies a company that has likely moved beyond startup phase and is established enough to invest in specialized roles and infrastructure. It suggests a medium to large enterprise or a well-funded growth-stage company.

Founded: The founding date is not provided. However, the job posting is through Jobgether, and the description focuses on core UX responsibilities and benefits, indicating a structured hiring process typical of established entities.

Team Structure:

• The UX Designer will likely be part of a Product or Design team, working closely with Product Managers, Engineers, and potentially Marketing specialists.

• Reporting structure is not detailed, but a Senior UX Designer typically operates with a degree of autonomy, reporting to a Design Lead, Head of Product, or a similar senior management role.

Methodology:

• Data Analysis and Insights: The role emphasizes user research, A/B testing, and gathering insights to inform design decisions, suggesting a data-driven approach to product development.

• Workflow Planning and Optimization: Leading the full design process and contributing to design systems points to a structured approach to managing design workflows and ensuring efficiency.

• Automation and Efficiency: While not directly automation, the creation of scalable design system components and adherence to Agile/Scrum workflows inherently supports efficiency and scalability in product development.

Company Website: The partner company's website is not directly provided, but the listing is through Jobgether (jobgether.com).

📝 Enhancement Note: The blend of Digital Health and E-commerce implies a need for operational agility. The company likely values structured processes, data-backed decision-making, and efficient cross-functional collaboration to deliver consistent user experiences across different market segments.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level UX Designer role. It signifies a position of significant responsibility, requiring independent problem-solving, leadership in design initiatives, and the ability to mentor junior designers (though not explicitly stated, it's common at this level). The focus on leading the full design process and contributing to strategic design systems places this role at a critical juncture for influencing product direction and operational efficiency in design.

Reporting Structure: While the direct manager isn't specified, a Senior UX Designer typically reports to a Design Manager, Head of Product, or VP of Product/Design. They are expected to collaborate extensively with Product Managers and Engineering Leads, acting as a key interface between user needs, business goals, and technical implementation.

Operations Impact: The UX Designer's work directly impacts key operational metrics such as conversion rates, user retention, customer satisfaction (CSAT), Net Promoter Score (NPS), and efficiency in the development pipeline through well-managed design systems and clear communication. By ensuring intuitive and efficient user experiences, they reduce support costs and improve overall customer lifetime value.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead UX Designer, Design Manager, or Head of Design position, taking on more strategic oversight and team management responsibilities.

• Specialization: Opportunity to deepen expertise in specific areas like design systems, UX research methodologies, or product strategy within the digital health or e-commerce domains.

• Cross-Functional Mobility: The strong emphasis on collaboration and understanding of development processes could open doors to Product Management or even GTM operations roles that require a deep understanding of the user experience.

• Professional Development: The company explicitly offers professional development and certification support, enabling skill enhancement and career advancement.

📝 Enhancement Note: For a senior role, growth is often about expanding influence and scope. This position offers the chance to build operational rigor within the design function, which is a valuable skill for future leadership roles in product development or even operations management.

🌐 Work Environment

Office Type: This is a 100% remote position, meaning there is no physical office requirement for employees. The "office" is the employee's home workspace.

Office Location(s): The role is open to candidates located anywhere within the United States. However, there's a crucial requirement to work within Eastern Standard Time (EST) business hours. This is an operational consideration for synchronous collaboration and stakeholder engagement.

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes strong collaboration with cross-functional teams. This suggests a virtual environment that supports real-time communication and collaboration through tools like Slack, Zoom, and shared digital whiteboards (e.g., Miro, FigJam).

• Tools and Technology: Employees will have access to industry-standard design and collaboration tools. Proficiency in Figma, project management software (Jira/Monday), and communication platforms is essential for day-to-day operations.

• Team Interaction: Regular virtual meetings, design critiques, and sprint reviews will be part of the routine, fostering connection and shared understanding within the remote team.

Work Schedule: While the role is full-time (approximately 40 hours per week), the remote nature and the EST hours requirement offer a degree of flexibility. However, adherence to core EST business hours is critical for effective team coordination and timely project delivery.

📝 Enhancement Note: The remote work environment requires strong self-discipline and proactive communication. Candidates should be comfortable managing their workflow independently while actively participating in virtual team activities to maintain operational synergy. The EST hours requirement is a key operational constraint for remote work.

📄 Application & Portfolio Review Process

Interview Process: The interview process is managed by the hiring company through Jobgether's platform. It typically involves:

• Initial Screening: An AI-powered matching process by Jobgether to assess core requirements, followed by a review by the hiring company.

• Hiring Manager/Team Interview: A discussion focusing on experience, design philosophy, portfolio walkthrough, and cultural fit. This stage often includes behavioral questions.

• Design Challenge/Case Study: A practical exercise to assess design skills, problem-solving abilities, and process. This could involve a take-home assignment or a live design sprint.

• Stakeholder Interviews: Discussions with cross-functional team members (e.g., Product Managers, Engineering Leads) to evaluate collaboration and communication skills.

• Final Interview: Potentially with a senior leader for final assessment.

Portfolio Review Tips:

• Curate Select Projects: Focus on 3-5 strong projects that best represent your senior-level experience, eCommerce expertise, and design system contributions.

• Tell a Story: For each project, clearly articulate the problem, your role and responsibilities, the design process undertaken, key decisions made, challenges faced, and the measurable impact of your solutions (quantify where possible).

• Highlight Process: Emphasize your UX research, journey mapping, and iterative design methodologies. Showcase how you leverage data and user feedback.

• Showcase Figma & Design Systems: Include specific examples of your work in Figma, particularly advanced component usage, auto layout, and any contributions or creations of design systems.

• Demonstrate Operations Alignment: If possible, include examples that show how your design work optimized a process, improved efficiency, or positively impacted business metrics.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research the company's industry (digital health, e-commerce) and potential user needs.

• Focus on Process: Demonstrate your systematic approach to problem-solving, not just the final design. Explain your assumptions, research methods, and design iterations.

• Time Management: Be realistic about what you can accomplish within the given timeframe. Prioritize key deliverables.

• Presentation Skills: Prepare a concise and clear presentation of your solution, ready to articulate your rationale and answer questions effectively.

📝 Enhancement Note: For a senior role, the interview and portfolio review will heavily scrutinize not just design quality but also the candidate's ability to manage projects, collaborate effectively, and demonstrate measurable business impact. Operations professionals often look for structure, efficiency, and data in candidate evaluations, so framing your experience and portfolio with these aspects in mind will be advantageous.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all UI design, prototyping, and design system development. Expect advanced usage, including component libraries, auto layout, and collaborative features.

• User Research Platforms: Tools like UserTesting.com, Lookback, Maze, or similar for conducting remote usability testing and gathering qualitative/quantitative user feedback.

• Prototyping Tools (within Figma or standalone like InVision): For creating interactive prototypes to test user flows and gather feedback.

Analytics & Reporting:

• A/B Testing Tools: Such as Optimizely, VWO, Google Optimize, or Adobe Target for data-driven design iteration and performance measurement.

• Web Analytics Tools: Google Analytics, Adobe Analytics, or similar for understanding user behavior on digital platforms.

• Data Visualization Tools: Potentially Tableau, Power BI, or Looker for deeper data analysis and reporting to stakeholders.

CRM & Automation:

• CMS Platforms: Experience with Content Management Systems (e.g., WordPress, Contentful, Sitecore) to understand content delivery and user experience constraints.

• MarTech Systems: Familiarity with Marketing Technology stacks (e.g., HubSpot, Marketo, Salesforce Marketing Cloud) to understand how design integrates with marketing campaigns and customer journeys.

• Project Management Tools: Jira and Monday.com are explicitly mentioned for workflow management, task tracking, and sprint planning, vital for operational efficiency.

📝 Enhancement Note: This tech stack indicates a company that values data-driven decision-making and efficient product development workflows. Proficiency in Figma and familiarity with analytics/A/B testing tools are crucial. The mention of CMS and MarTech systems highlights the operational context of design within broader marketing and sales enablement functions.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decisions: The emphasis on user research, A/B testing, and analytics points to a culture that values evidence-based decision-making over subjective opinions. Operations professionals appreciate this rigor.

• Efficiency and Scalability: The requirement for contributing to and extending a design system highlights a commitment to efficiency, reusability, and scalability in design outputs, mirroring operational goals.

• Collaboration and Communication: The need to work with cross-functional teams and conduct UAT underscores the importance of clear, consistent communication and strong collaborative efforts across departments.

• User-Centricity with Business Acumen: While deeply focused on the user experience, the role also requires understanding business objectives (e-commerce conversion, digital health engagement) and making trade-offs, reflecting a balanced approach to product development.

• Continuous Improvement: Supporting Agile/Scrum workflows suggests a culture that embraces iterative development and continuous refinement of products and processes.

Collaboration Style:

• Cross-Functional Integration: Expect a highly collaborative environment where designers work hand-in-hand with Product Managers, Engineers, QA, and potentially Marketing. This requires strong interpersonal skills and the ability to translate complex ideas between disciplines.

• Process-Oriented Feedback: A culture that values constructive feedback through design critiques, sprint reviews, and UAT sessions to refine designs and processes.

• Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and user insights across teams to foster collective learning and maintain consistency.

📝 Enhancement Note: The values align well with an operations mindset: structure, data, efficiency, and collaboration. Candidates who can demonstrate these qualities in their approach to design will likely resonate well with the company's culture and operational goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Excellence with Business Constraints: A key challenge will be navigating the trade-offs between achieving ideal user experiences and meeting business deadlines, budgets, and technical limitations. This requires strong negotiation and prioritization skills.

• Managing Remote Collaboration: Effectively collaborating and maintaining strong communication across distributed teams requires proactive effort, clear documentation, and adept use of virtual collaboration tools.

• Evolving Design Systems: Keeping a design system up-to-date, scalable, and adopted across multiple product teams can be demanding, requiring ongoing maintenance, documentation, and stakeholder buy-in.

• Integrating Design into Agile Workflows: Ensuring design remains a fluid and integrated part of rapid development cycles, rather than a bottleneck, requires agile thinking and efficient workflow management.

Learning & Development Opportunities:

• Deepen Design System Expertise: Opportunity to become a subject matter expert in design systems, potentially leading its evolution and governance.

• Expand E-commerce & Digital Health Knowledge: Gain specialized insights into user behavior, market trends, and operational nuances within these critical industries.

• Mastering Collaboration Tools: Enhance skills in advanced collaboration and project management tools, crucial for remote operational effectiveness.

• Mentorship and Leadership: Potential to mentor junior designers and take on more strategic project leadership roles, developing leadership capabilities.

📝 Enhancement Note: The challenges presented are common in senior design roles within fast-paced, remote environments and often require operational thinking to overcome. The growth opportunities focus on deepening specialized skills and expanding influence, which are key drivers for career progression in operations-adjacent fields.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to make a significant trade-off between design perfection and a tight deadline. How did you approach it, and what was the outcome?"

  • Preparation: Prepare a STAR method response focusing on your decision-making process, stakeholder communication, and the measurable impact of your compromise. Highlight how you ensured the core user needs were still met.

• "How do you approach building or contributing to a design system? What are the key components and processes involved in ensuring its adoption and maintenance?"

  • Preparation: Discuss your experience with Figma components, atomic design principles, documentation strategies, and methods for gaining team buy-in. Emphasize scalability and consistency.

• "Walk me through a complex UX challenge you solved for an e-commerce platform. What was your process, and what were the key metrics that improved as a result?"

  • Preparation: Select a strong portfolio piece. Clearly articulate the problem, your research, iterative design process, and specific metrics (e.g., conversion rate, cart abandonment, time on task) that improved. Quantify impact.

Company & Culture Questions:

• "How do you ensure inclusivity and accessibility in your designs, especially for a diverse user base in digital health or e-commerce?"

  • Preparation: Discuss your knowledge of WCAG standards and inclusive design principles. Provide examples of how you've implemented these in past projects.

• "How do you collaborate with engineering and product teams in an Agile/Scrum environment, especially in a remote setting?"

  • Preparation: Describe your experience with sprint planning, design handoff processes, and UAT. Highlight your communication strategies for remote collaboration.

• "What are your thoughts on balancing user needs with business objectives? Can you give an example of when you had to do this?"

  • Preparation: Show your understanding of business goals and how design can support them. Prepare an example where you advocated for the user while finding a pragmatic solution that met business needs.

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Impact.

• Focus on "Why": Explain the rationale behind your design decisions at each step.

• Quantify Impact: Use data and metrics wherever possible to demonstrate the success of your designs.

• Showcase Figma Skills: Be prepared to demonstrate your Figma proficiency, especially regarding components, auto layout, and prototyping.

• Highlight Process Documentation: Be ready to discuss your methods for user research, journey mapping, and collaboration.

📝 Enhancement Note: The interview preparation advice emphasizes demonstrating not just design talent but also strategic thinking, process management, and a results-oriented approach, all of which are critical for senior roles and highly valued in operations-focused environments.

📌 Application Steps

To apply for this operations-adjacent UX Design position:

• Submit your application through the provided job link on Lever.co.

• Customize Your Resume: Tailor your resume to highlight keywords from the job description, such as "UX Design," "UI Design," "Figma," "Design Systems," "Ecommerce," "User Research," "Agile," and "UAT." Quantify your achievements with specific metrics where possible.

• Curate Your Portfolio: Select 3-5 of your strongest projects that showcase your senior-level experience, eCommerce expertise, and design system contributions. Ensure each project clearly articulates the problem, your process, your role, and the measurable impact. Be ready to present this digitally.

• Prepare a Concise Presentation: Practice walking through one or two key portfolio projects concisely, focusing on your process, decision-making, and outcomes. Be ready to answer detailed questions about your work.

• Research the Company's Domain: Understand the challenges and opportunities within digital health and e-commerce. Consider how UX design plays a critical role in user engagement and business success in these sectors.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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