Sr. UX/UI Designer

📍 Job Overview

Job Title: Sr. UX/UI Designer

Company: REALTIME SOFTWARE SOLUTIONS LLC

Location: Remote, US

Job Type: Full Time

Category: UX/UI Design Operations

Date Posted: April 21, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Design and enhance the user experience and interface of RealTime's SaaS applications within the clinical research industry, focusing on improving information architecture and usability.

• Collaborate closely with Product Managers, Software Developers, and internal stakeholders to define project scope, problem statements, and user-centric software solutions.

• Develop comprehensive user flows, wireframes, and functional prototypes to visualize new features and functionality for customer and internal stakeholder review.

• Establish and maintain a consistent feedback loop with customers and internal teams through concept validation sessions and usability testing to drive iterative development.

• Present design concepts, processes, and outcomes effectively to internal stakeholders, articulating reasoning and demonstrating the value of proposed solutions.

📝 Enhancement Note: This role is critical for bridging the gap between complex clinical research workflows and intuitive user interfaces within a B2B SaaS environment. The focus on iterative development, stakeholder feedback, and a deep understanding of user needs in a specialized industry (clinical trials) highlights its operational significance in driving product adoption and customer satisfaction.

📈 Primary Responsibilities

• Improve the information architecture and overall usability of RealTime's cloud-based SaaS applications, ensuring a seamless user journey.

• Partner with Product Managers to meticulously define problem statements, gather requirements, and scope new features and enhancements for the RealTime software suite.

• Create detailed user flows and wireframes that map out user interactions and system navigation for upcoming features and functionalities.

• Develop interactive and functional prototypes to simulate user experiences, facilitating discussions and gathering feedback from customers and internal stakeholders.

• Build and nurture a robust feedback loop with customers and internal teams through regular engagement, concept validation, and usability testing sessions.

• Conduct rigorous concept validation and usability testing with both customers and internal stakeholders to identify areas for improvement and validate design decisions.

• Deconstruct complex features into manageable, deliverable "bites" that provide immediate customer value and enable agile, iterative development cycles.

• Prepare and deliver compelling presentations of design work to internal stakeholders, clearly explaining the rationale, process, and expected outcomes.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to UX/UI design within a product development lifecycle. The focus on breaking down complex features into iterative "bites" and maintaining a strong feedback loop with customers highlights a commitment to agile methodologies and user-centric product evolution, which are key operational drivers in SaaS development.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is often preferred for roles of this caliber. Equivalent practical experience will also be heavily considered.

Experience: Minimum of 5 years of professional experience as a UX/UI Designer, specifically within a Business-to-Business (B2B) software environment.

Required Skills:

• Demonstrated experience in UX/UI design for B2B software applications.

• Proficiency with modern design and prototyping tools, with a strong emphasis on Figma.

• Ability to develop and articulate user flows, wireframes, and functional prototypes.

• Experience in conducting and analyzing usability tests and concept validation sessions.

• Strong presentation skills, with the ability to clearly communicate design rationale and outcomes to diverse audiences, including internal stakeholders and customers.

• Proven ability to create and implement design patterns based on data-driven insights and industry best practices.

• A user-centric mindset, prioritizing user needs and success in the design process.

• A passion for creating intuitive, empowering, and efficient software applications.

• A collaborative approach, valuing diverse perspectives and working effectively within a team.

• High degree of creativity, autonomy, and problem-solving capabilities.

Preferred Skills:

• Experience designing software solutions for the Clinical Trials industry.

• Familiarity with basic front-end development principles and technologies (e.g., HTML, CSS, JavaScript) to understand implementation constraints and possibilities.

• Experience working within a SaaS product development environment.

• Knowledge of information architecture best practices.

📝 Enhancement Note: The emphasis on B2B experience, specific tool proficiency (Figma), and the requirement for a portfolio with demonstrated outcomes are critical for assessing a candidate's operational capability in delivering impactful design solutions within a business context. The preferred skills in clinical trials and front-end principles indicate a desire for candidates who can quickly onboard and contribute to specialized product development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 distinct B2B UX/UI design projects that demonstrate your end-to-end design process, from initial research to final implementation.

• For each project, clearly articulate the business problem, user needs, your specific role and contributions, design decisions, and the resulting impact (e.g., improved conversion rates, reduced support tickets, increased user engagement).

• Include examples of user flows, wireframes, interactive prototypes, and final UI designs, highlighting your skills with tools like Figma.

• Demonstrate your ability to create and maintain design systems or style guides to ensure consistency and efficiency across applications.

Process Documentation:

• Ability to document your design process clearly, including research methodologies, ideation techniques, and testing procedures.

• Experience in creating user journey maps, personas, and other artifacts that communicate user understanding to stakeholders.

• Familiarity with agile development methodologies and how UX/UI design integrates into sprint planning, execution, and reviews.

• Capacity to contribute to and maintain design documentation that supports ongoing development and onboarding of new team members.

📝 Enhancement Note: For a Senior UX/UI Designer role, the portfolio is a critical component demonstrating practical application of design principles within a business context. The emphasis on B2B work, process documentation, and measurable outcomes directly relates to the operational efficiency and effectiveness of the design function within the company.

💵 Compensation & Benefits

Salary Range: $120,000 - $140,000 USD per year.

Benefits:

• Comprehensive Health Insurance sponsorship.

• Long-term Disability Insurance coverage.

• Life Insurance coverage.

• Unlimited Paid Time Off (PTO) policy, encouraging work-life balance.

• 10 paid company Holidays.

• Paid Parental Leave for new parents.

• Annual Work Anniversary Bonus.

• Participation in the Employee of the Quarter Program, recognizing outstanding contributions.

• Monthly $100 Connectivity Stipend Reimbursement to support remote work infrastructure.

• 401(k) retirement plan with employer matching: 100% match on the first 3% of contributions and 50% match on the next 2%.

Working Hours: Standard full-time hours, typically around 40 hours per week. While the role is remote, flexibility may be available, but core collaboration hours will likely align with US business operations.

📝 Enhancement Note: The provided salary range is competitive for a Senior UX/UI Designer role in the US, especially for a remote position. The extensive benefits package, including unlimited PTO and robust retirement matching, indicates a strong focus on employee well-being and long-term commitment, which is attractive to experienced professionals in the operations and design fields.

🎯 Team & Company Context

🏢 Company Culture

Industry: RealTime eClinical Solutions operates within the Health Technology and Software (SaaS) sector, specifically serving the clinical research industry. This is a highly regulated and rapidly evolving field with a significant impact on global health advancements.

Company Size: REALTIME SOFTWARE SOLUTIONS LLC is a growing organization, indicated by its remote-first approach and focus on expanding its SaaS offerings. The company is actively seeking talent to drive innovation and market leadership.

Founded: While the founding date isn't explicitly stated, the company's vision to "reshape the global clinical research industry" and its position as a "Global Leader" suggest a well-established presence with a forward-thinking approach.

Team Structure:

• The UX Team likely consists of specialized designers, potentially including UX researchers, UI designers, and information architects, working collaboratively.

• This role reports into a UX Lead or Head of Product, with close collaboration with Product Managers and Software Developers.

Methodology:

• Data analysis and insights are crucial for informing design decisions, especially in a B2B SaaS context where user behavior and business outcomes are tracked.

• Workflow planning and optimization strategies are employed to ensure the development process is efficient and user needs are met effectively.

• Automation and efficiency practices are likely leveraged in both product development and internal operations to scale effectively.

Company Website: https://www.realtime-eclinical.com/

📝 Enhancement Note: The company's focus on innovation within the clinical research space, combined with a remote-first culture, suggests an environment that values autonomy, collaboration, and a strong mission. Understanding the specific challenges and opportunities within clinical trials software is key for a UX/UI designer in this context.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position, indicating a need for demonstrated expertise, independent problem-solving, and the ability to mentor or guide less experienced team members. The role is deeply embedded in the product development operations, directly influencing the usability and adoption of critical software tools.

Reporting Structure: The Senior UX/UI Designer will report to a UX Team Lead or Head of Product. They will work closely with Product Managers, Software Developers, and other cross-functional teams, requiring strong collaboration and communication skills.

Operations Impact: The role has a significant operational impact by ensuring that RealTime's SaaS solutions are intuitive, efficient, and meet the complex needs of clinical researchers. This directly influences customer satisfaction, product adoption rates, reduces the need for extensive training and support, and ultimately contributes to the company's market leadership and revenue growth.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in UX research, interaction design, or a specific domain within clinical trials software.

• Leadership Development: Potential to move into a Lead UX/UI Designer role, managing a small team or taking ownership of larger product areas.

• Cross-functional Advancement: Possibility to transition into Product Management roles, leveraging a strong understanding of user needs and product development.

• Industry Expertise: Become a recognized expert in UX/UI for clinical research technology, a niche and valuable skill set.

📝 Enhancement Note: As a senior role, the growth trajectory is expected to involve increasing responsibility, mentorship, and strategic influence. The impact on product adoption and customer success underscores the operational importance of this position within the company's GTM strategy.

🌐 Work Environment

Office Type: This is a Fully Remote position, offering the flexibility to work from anywhere within the United States. The company has a remote-first culture.

Office Location(s): While headquartered in San Antonio, TX, the company operates as a telecommuting organization, meaning physical office presence is not a requirement for this role.

Workspace Context:

• The work environment emphasizes autonomy and self-direction, requiring individuals to manage their time and workspace effectively.

• Access to necessary design tools (Figma) and collaboration platforms will be provided or supported.

• Opportunities for virtual collaboration and team interaction will be facilitated through video conferencing and internal communication tools.

Work Schedule: Standard full-time hours (approximately 40 hours per week) are expected, with potential for some flexibility. Core collaboration hours will likely need to align with US business operations to facilitate teamwork with Product Managers, Developers, and stakeholders.

📝 Enhancement Note: The fully remote nature of the role necessitates strong self-management skills and effective utilization of digital collaboration tools. Candidates should be comfortable working independently while remaining highly connected to their team and the broader organization.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Hiring Manager Interview: Discussion about your background, experience, and alignment with the role and company culture. This will likely include a deep dive into your portfolio.

• Design Challenge/Case Study: You may be asked to complete a design exercise or present a detailed case study from your portfolio, focusing on your problem-solving approach, design process, and rationale.

• Team/Stakeholder Interviews: Meetings with Product Managers, Developers, or other key stakeholders to evaluate collaboration skills and technical fit.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 B2B projects that best showcase your skills relevant to this role, emphasizing clinical trials or complex enterprise software if possible.

• Tell a Story: For each project, clearly articulate the problem, your role, the process (research, ideation, design, testing), your design decisions with rationale, and the measurable outcomes or impact.

• Highlight Figma Proficiency: Showcase your work within Figma, demonstrating your ability to create robust design systems and interactive prototypes.

• Quantify Impact: Whenever possible, use metrics (e.g., improved user satisfaction scores, reduced task completion time, increased feature adoption) to demonstrate the business value of your design work.

• Be Prepared to Discuss: Anticipate questions about your design choices, trade-offs you made, how you handled feedback, and what you would do differently.

Challenge Preparation:

• Understand the Domain: Research RealTime eClinical Solutions, their products, and the general landscape of clinical research software.

• Practice Presentation: Rehearse presenting your portfolio projects, focusing on clarity, conciseness, and confidence.

• Prepare for UX Scenarios: Be ready to discuss how you would approach common UX challenges, such as simplifying complex workflows or improving user onboarding.

📝 Enhancement Note: The interview process is designed to assess both design craft and operational effectiveness. A strong portfolio that clearly articulates process, rationale, and impact, coupled with the ability to present it compellingly, will be crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly mentioned as a tool you will be working with. Proficiency in Figma for wireframing, prototyping, and UI design is essential.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools (e.g., InVision, Adobe XD) might be beneficial, though Figma is the focus.

• User Research Tools: Experience with tools for conducting usability testing, surveys, and user interviews (e.g., UserTesting.com, SurveyMonkey, Lookback).

Analytics & Reporting:

• While not explicitly stated, a Senior UX/UI Designer in a SaaS environment often works with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure the impact of design changes.

CRM & Automation:

• While direct CRM/automation tool usage might not be the primary focus, understanding how design impacts CRM adoption and how automation features are presented to users is valuable.

• Experience with project management tools (e.g., Jira, Asana) is common for collaborating with development teams.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable requirement. The company's reliance on data to drive design decisions suggests that familiarity with analytics tools and their interpretation is a significant advantage for this role, impacting the operational effectiveness of design iterations.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value is championing the needs of the user to ensure software is intuitive, effective, and empowering.

• Innovation: A drive to reshape the clinical research industry with advanced, cloud-based solutions.

• Collaboration: Valuing diverse perspectives and working effectively across teams to achieve common goals.

• Efficiency: A focus on simplifying complex processes and making clinical research more organized, efficient, and cost-effective.

• Data-Driven Design: Utilizing data and industry best practices to inform design decisions and measure impact.

Collaboration Style:

• Cross-functional Integration: The role requires seamless collaboration with Product Management, Development, and other internal stakeholders to ensure alignment on user needs and business objectives.

• Feedback-Oriented: An open culture for receiving and providing constructive feedback on designs and processes.

• Agile Partnership: Working closely with development teams in an iterative manner, breaking down features and adapting designs based on sprint feedback.

📝 Enhancement Note: The company's values emphasize a proactive, user-focused, and collaborative approach to product development. A candidate who can demonstrate these values in their work and interactions will integrate well into the team's operational dynamics.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Clinical Research: Navigating the intricate and highly regulated workflows of clinical trials to create user-friendly interfaces.

• Balancing User and Business Needs: Effectively translating complex user requirements and business objectives into cohesive and intuitive designs.

• Remote Collaboration: Maintaining strong communication and collaboration with distributed teams and stakeholders.

• Rapid Industry Evolution: Adapting designs and processes to keep pace with technological advancements and changes in the clinical research landscape.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge of the clinical research industry and its specific software requirements.

• Advanced UX/UI Techniques: Opportunities to explore and implement cutting-edge UX/UI methodologies and tools.

• Mentorship: Potential to mentor junior designers or lead design initiatives, developing leadership skills.

• Cross-functional Learning: Gain a comprehensive understanding of product management, software development, and customer success within a SaaS context.

📝 Enhancement Note: The challenges are inherent to working in a specialized, complex industry. The growth opportunities are geared towards professional development within UX/UI, leadership, and domain expertise, aligning with career progression in operations-focused design roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex B2B workflow through design. What was your process, and what was the outcome?" (Focus on problem decomposition, user flow mapping, and metric-driven results.)

• "How do you balance conflicting feedback from different stakeholders (e.g., customers vs. internal teams) when designing a feature?" (Highlight negotiation skills, data-driven decision-making, and user advocacy.)

Company & Culture Questions:

• "Based on your research, what do you see as the biggest UX challenge for clinical research software today?" (Demonstrate understanding of the industry and its operational complexities.)

• "How do you approach learning about a new industry or domain to inform your design decisions?" (Showcase your ability to quickly gain domain expertise, crucial for this role.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, use a clear story arc: problem -> solution -> process -> impact.

• Focus on Rationale: Be prepared to defend every design decision with user research, business goals, or industry best practices.

• Showcase Figma Skills: Demonstrate interactive prototypes and your ability to create and utilize design systems effectively.

• Quantify Achievements: Use metrics to highlight the success of your design solutions and their operational impact.

• Engage Your Audience: Make it a conversation, not a monologue. Ask clarifying questions and be receptive to feedback.

📝 Enhancement Note: Preparing for these types of questions will require you to deeply understand your own portfolio projects and connect them to the specific operational needs and context of RealTime eClinical Solutions and the clinical research industry.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided ADP link.

• Tailor your resume: Highlight your 5+ years of B2B UX/UI design experience, proficiency with Figma, and any experience in clinical trials or complex enterprise software. Quantify achievements wherever possible.

• Prepare your portfolio: Ensure it prominently features B2B projects, clearly details your design process, showcases your Figma work, and quantifies the impact of your designs. Have specific case studies ready to discuss in detail.

• Research RealTime eClinical Solutions: Understand their products, mission, and the clinical research industry to articulate how your skills align with their operational goals.

• Practice your presentation: Rehearse presenting your portfolio projects and be ready to discuss your design rationale and problem-solving approach confidently.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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