Part-time Digital Online Coordinator & Graphic Designer
📍 Job Overview
Job Title: Part-time Digital Online Coordinator & Graphic Designer Company: RecruitAGraduate Location: Wynberg, Johannesburg, South Africa Job Type: PART_TIME Category: Digital Marketing & Operations Support Date Posted: August 25, 2025 Experience Level: Entry-level to Junior (0-2 years) Remote Status: On-site
🚀 Role Summary
- This role is pivotal in managing and enhancing a company's digital footprint, focusing on website content, e-commerce operations, and digital asset creation.
- It requires a blend of technical web management skills, graphic design proficiency, and a proactive approach to supporting sales operations.
- The position is ideal for a creative individual looking to gain hands-on experience in digital marketing, e-commerce, and operational support within the communications technology sector.
- The core objective is to maintain a seamless online customer experience and support business growth through effective digital representation.
📝 Enhancement Note: While the title includes "Digital Online Coordinator" and "Graphic Designer," the responsibilities clearly indicate a hybrid role with significant operational components related to website and e-commerce platform management, as well as direct support for sales activities. This suggests a need for candidates who can balance creative tasks with administrative and operational duties. The "part-time" nature (2 days/week) implies a focus on core operational tasks and content creation rather than broad strategic planning.
📈 Primary Responsibilities
- Website Management & Content Updates: Regularly manage, update, and maintain the company's primary website using WordPress, ensuring content accuracy, relevance, and optimal user experience.
- E-Commerce Platform Optimization: Oversee and optimize the online store, specifically within WordPress/WooCommerce, to ensure a smooth customer purchasing journey, accurate product listings, and efficient order processing.
- Digital Asset Creation: Design and create high-quality digital graphics for advertising, marketing campaigns, and website enhancements using Adobe Illustrator and Photoshop.
- Product Imaging & Editing: Conduct basic product photography and perform essential image editing for web use, ensuring visual consistency and appeal across the e-commerce platform.
- Video Content Development: Assist in the creation and editing of instructional videos for both the website and customer support, enhancing user engagement and product understanding.
- HTML & Web Page Development: Develop and edit HTML content and WordPress pages to implement design changes, new features, and content updates.
- Sales Operations Support: Provide occasional, ad-hoc support for sales activities, including handling walk-in, email, or telephonic customer inquiries, demonstrating flexibility and a customer-centric approach.
📝 Enhancement Note: The responsibilities highlight a hands-on approach to digital operations. The combination of website management, e-commerce maintenance, and graphic design suggests a need for efficiency and strong organizational skills to manage multiple facets of the digital presence. The expectation of "occasional support in handling sales" indicates a need for good communication and customer service skills, bridging the gap between digital presence and direct sales engagement.
🎓 Skills & Qualifications
Education:
- A Diploma or Degree in Graphic Design, Web Design, Multimedia, Digital Marketing, or a closely related field is required.
Experience:
- Demonstrated experience in managing websites, preferably with WordPress, is essential.
- Proven experience in graphic design using Adobe Illustrator and Photoshop is a prerequisite.
- Basic experience in product photography and image editing for digital platforms is expected.
- Familiarity with e-commerce platforms, particularly WooCommerce, is highly advantageous.
- Some experience or understanding of HTML and basic website development principles is beneficial for content updates.
Required Skills:
- Graphic Design Proficiency: Expert-level skills in Adobe Illustrator and Adobe Photoshop for creating compelling digital graphics and marketing materials.
- WordPress Management: Hands-on experience in managing and updating content on WordPress websites, including page creation and layout adjustments.
- E-Commerce Operations: Familiarity with maintaining and optimizing online stores, with specific experience in WooCommerce being a strong asset for managing product listings and user experience.
- HTML/CSS Fundamentals: Basic understanding and ability to edit HTML content for web pages to ensure proper formatting and integration.
- Digital Content Creation: Ability to create engaging digital content, including graphics and potentially video elements, for various online channels.
- Image Editing & Photography: Basic skills in product photography and subsequent image editing to prepare visuals for web use.
- Communication & Interpersonal Skills: Excellent verbal and written communication skills to interact with customers and internal teams effectively.
Preferred Skills:
- Video Editing: Experience with video editing software to create or modify instructional videos.
- Web Development Certifications: Additional certifications in WordPress, HTML/CSS, or Adobe Creative Suite are a significant advantage.
- Telecommunications Knowledge: An interest or existing knowledge in telecommunications or fibre optic products would be beneficial for understanding the company's offerings and target audience.
- Sales Acumen: A willingness and aptitude to support sales activities and handle customer queries efficiently.
📝 Enhancement Note: The qualifications emphasize a blend of creative design skills and technical website management. The "advantageous" certifications suggest that while formal qualifications are valued, practical, demonstrable skills in the required software and platforms are paramount. The preference for telecommunications knowledge indicates that candidates who can quickly grasp the product landscape will be better positioned to create relevant digital content.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
- Graphic Design Work: Showcase a portfolio demonstrating proficiency in Adobe Illustrator and Photoshop, including examples of digital marketing graphics, web banners, or social media content.
- Website Samples: Include examples of website pages or sections you have managed or updated, highlighting your ability to maintain content integrity and user experience, preferably on WordPress.
- E-Commerce Content: If possible, present examples of product images you have photographed and edited for online stores, demonstrating your eye for detail and presentation.
- Process Improvement Examples: If applicable, include brief case studies or descriptions of how you’ve improved a process related to digital content creation, website updates, or e-commerce management, focusing on efficiency or user engagement.
Process Documentation:
- Content Update Workflow: Be prepared to discuss your process for managing website content updates, from receiving requests to publishing changes, including quality assurance steps.
- Design Asset Creation Process: Outline your typical workflow for creating digital graphics, from understanding project briefs to final asset delivery, including file management and version control.
- E-commerce Maintenance Procedures: Describe how you would approach maintaining an e-commerce platform, including updating product information, managing images, and ensuring smooth functionality.
📝 Enhancement Note: A strong portfolio is crucial for this role, serving as tangible proof of design and web management capabilities. Candidates should curate examples that directly align with the responsibilities, particularly showcasing WordPress, WooCommerce, Adobe Suite, and product imagery skills. Demonstrating a structured approach to content creation and website maintenance will be key during the review process.
💵 Compensation & Benefits
Salary Range:
- Based on the provided information of R16,000 per month for a part-time role (2 days per week), this translates to approximately R8,000 per month for 8 working days.
- For a part-time position in Johannesburg, South Africa, this salary is competitive for an entry-level to junior role with combined digital coordination and graphic design responsibilities.
- Estimated Hourly Rate: R16,000 / (2 days/week * 4 weeks/month * 8 hours/day) = R100 per hour.
- This rate aligns with market standards for junior digital creators and coordinators in the South African market, especially considering the part-time nature.
Benefits:
- Flexible Part-Time Schedule: Work 2 days per week, offering a good work-life balance and the opportunity to pursue other interests or studies.
- Skill Development: Gain practical experience across multiple digital disciplines, including web management, e-commerce operations, graphic design, and basic sales support.
- Industry Exposure: Opportunity to work within the communications technology sector, gaining insights into a dynamic industry.
- Creative Outlet: A role that allows for creative expression through graphic design and content creation.
Working Hours:
- The role is part-time, requiring approximately 2 days of work per week. The specific days and hours will be agreed upon with the hiring manager, likely aligning with standard business hours for effective collaboration and sales support.
📝 Enhancement Note: The salary is set at R16,000 per month for the part-time commitment. The benefits highlight the flexibility and learning opportunities inherent in a part-time role rather than traditional corporate benefits. Candidates should consider the overall value proposition, including skill acquisition and work-life balance, when evaluating this compensation.
🎯 Team & Company Context
🏢 Company Culture
Industry: Communications Technology / Fibre Optics Company Size: Small to Medium Enterprise (SME) - inferred from the job description focusing on broad responsibilities for one individual and recruitagraduate typically sourcing for growing businesses. Founded: Not specified, but the company operates in a dynamic and evolving sector.
Team Structure:
- Operations Support Focus: This role will likely be a key support function within a smaller team, potentially reporting to a Marketing Manager, Operations Manager, or Business Owner.
- Lean Team Dynamics: In a smaller company, you can expect a collaborative environment where team members wear multiple hats and directly contribute to business operations.
- Cross-Functional Interaction: While primarily focused on digital presence, this role will interact with sales, marketing, and potentially customer service teams to ensure cohesive brand messaging and support.
Methodology:
- Digital-First Approach: The company relies heavily on its online presence for lead generation, customer engagement, and sales, emphasizing the importance of website and e-commerce operations.
- Content-Driven Marketing: Expect a focus on creating valuable digital content (graphics, website updates, videos) to attract and inform customers within the telecommunications space.
- Agile Operations: Given the part-time nature and combined responsibilities, an agile approach to task management and problem-solving is likely valued.
Company Website: www.recruitagraduate.co.za (This is the job board's website, not the hiring company's. The hiring company's website is not explicitly provided but is in the "communications technology space in Johannesburg.")
📝 Enhancement Note: The company operates within the communications technology sector, suggesting a need for clarity and precision in digital messaging. The small to medium enterprise context implies a hands-on, collaborative culture where individual contributions have a direct impact. Candidates should be prepared for a dynamic environment where adaptability and a willingness to assist across different functions are highly valued.
📈 Career & Growth Analysis
Operations Career Level: This is an entry-level to junior-level position. It serves as a foundational role for individuals looking to build a career in digital operations, marketing, or e-commerce. Reporting Structure: Likely reports to a senior manager or business owner responsible for marketing and digital strategy. Close collaboration with sales teams is also expected. Operations Impact: The role directly impacts the company's brand perception, customer acquisition through the website and e-commerce platform, and customer satisfaction through clear digital communication and sales support. Efficient management of digital assets and platforms contributes to streamlined sales processes and revenue generation.
Growth Opportunities:
- Digital Skill Specialization: Develop expertise in WordPress, WooCommerce, SEO basics, digital content creation, and e-commerce management.
- Graphic Design Advancement: Enhance graphic design skills through practical application and potentially gain experience in UI/UX design principles.
- Cross-Functional Exposure: Gain insights into sales operations, marketing campaigns, and customer relationship management, broadening career options.
- Potential for Full-Time: Depending on performance and company growth, there may be opportunities for this role to evolve into a full-time position with expanded responsibilities.
📝 Enhancement Note: For individuals early in their careers, this role offers a valuable opportunity to gain a broad range of digital and operational skills. The part-time nature allows for continued learning or exploration of related fields while building a professional portfolio. Growth potential is tied to demonstrating initiative, efficiency, and a strong contribution to the company's digital objectives.
🌐 Work Environment
Office Type: Likely a standard office environment in Johannesburg, supporting the "on-site" work arrangement. Office Location(s): Wynberg, Johannesburg, South Africa. Candidates should consider commute times and accessibility.
Workspace Context:
- Collaborative Hub: Expect a workspace that encourages interaction with colleagues, fostering a team-oriented atmosphere.
- Digital Tools & Technology: Access to necessary design software (Adobe Creative Suite), web platforms (WordPress, WooCommerce), and potentially other project management or communication tools.
- Hands-on Environment: The role requires active engagement with digital platforms and creative tools, providing a dynamic and practical work experience.
Work Schedule:
- Part-time, 2 days per week. Specific days are negotiable but should align with business needs and team collaboration requirements.
📝 Enhancement Note: The on-site nature in Wynberg, Johannesburg, means candidates should be prepared for a traditional office setting. The expectation of collaboration suggests an environment where asking questions and sharing ideas is encouraged, which is beneficial for skill development in a hybrid role.
📄 Application & Portfolio Review Process
Interview Process:
- Initial Screening: Likely a brief phone or video call to assess basic qualifications, communication skills, and interest in the role.
- Portfolio Review & Technical Assessment: Expect a more in-depth interview where your portfolio is discussed. You may be asked to demonstrate your skills with WordPress, Adobe Suite, or answer technical questions related to web design and graphic creation.
- Practical Task/Case Study: A short, practical exercise might be assigned to assess your approach to a typical task, such as updating a website page, designing a simple graphic, or editing product images.
- Cultural Fit Interview: Discussion to gauge your personality, work ethic, willingness to support sales, and how you would fit into the existing team dynamics.
Portfolio Review Tips:
- Curate Relevant Examples: Focus on showcasing work that directly aligns with the job responsibilities – WordPress updates, graphic design for digital use, product photography/editing.
- Highlight Your Process: For each piece, briefly explain your role, the tools used, the objective, and the outcome or impact. For website work, show before-and-after if possible.
- Demonstrate Design Principles: Show an understanding of layout, typography, color theory, and brand consistency in your graphic design work.
- Quantify Achievements (if possible): If any of your past work led to measurable improvements (e.g., increased website engagement, better product presentation), highlight these.
- Organize Logically: Group your work by skill set (e.g., Graphic Design, Web Management) for clarity.
Challenge Preparation:
- WordPress Proficiency: Be ready to discuss your experience with WordPress themes, plugins (especially WooCommerce), content editing, and basic troubleshooting.
- Adobe Suite Skills: Prepare to talk about your workflow in Illustrator and Photoshop, including layers, export settings for web, and common design techniques.
- Problem-Solving Scenarios: Think about how you would handle common issues like a broken website link, an outdated product image, or a request for a specific marketing graphic.
- Sales Support Readiness: Consider how you would professionally handle a customer query via email or phone, even if it's outside your primary design duties.
📝 Enhancement Note: The interview process will heavily rely on your portfolio. Candidates should be prepared to not only show their work but also articulate their thought process, technical skills, and how their contributions align with business objectives. A proactive attitude and willingness to learn and adapt will be key evaluation points.
🛠 Tools & Technology Stack
Primary Tools:
- Content Management System (CMS): WordPress - essential for website management and content updates.
- E-Commerce Platform: WooCommerce (integrated with WordPress) - for maintaining the online store.
- Graphic Design Software: Adobe Illustrator, Adobe Photoshop - critical for creating digital graphics and editing images.
Analytics & Reporting:
- Website Analytics: Potentially Google Analytics (though not explicitly mentioned) for tracking website performance and user behavior, which informs content updates and design choices.
- E-commerce Analytics: WooCommerce built-in reporting or integrated analytics for sales performance, product views, and conversion rates.
CRM & Automation:
- CRM (Customer Relationship Management): While not specified, basic CRM knowledge or familiarity with customer data management might be beneficial, especially when handling sales inquiries.
- Automation Tools: No specific automation tools are mentioned, but understanding how to efficiently manage tasks within WordPress and Adobe Suite is key.
📝 Enhancement Note: Proficiency in WordPress and the Adobe Creative Suite (Illustrator, Photoshop) are the core technical requirements. Experience with WooCommerce is highly desirable for the e-commerce aspect. Familiarity with basic analytics tools would be a plus, enabling data-informed content decisions.
👥 Team Culture & Values
Operations Values:
- Creativity & Innovation: Valuing original design and fresh digital content to keep the company's online presence engaging.
- Efficiency & Precision: Emphasizing accurate website updates, optimized e-commerce listings, and well-executed graphic designs.
- Customer Focus: A commitment to providing a positive online experience and supporting customer inquiries with helpfulness and professionalism.
- Adaptability & Teamwork: A willingness to take on varied tasks and support colleagues, particularly in a part-time, multi-faceted role.
Collaboration Style:
- Integrated Support: Expect to work closely with other team members, sharing information and collaborating on digital content and sales support tasks.
- Feedback-Driven: A culture that likely encourages constructive feedback on designs and website changes to ensure alignment with business goals.
- Proactive Communication: Maintaining open lines of communication regarding task progress, potential issues, and creative ideas.
📝 Enhancement Note: The company likely fosters a culture that values hands-on contribution, creativity, and a willingness to support the broader team and business objectives. Candidates who are proactive, detail-oriented, and enjoy a collaborative environment will likely thrive.
⚡ Challenges & Growth Opportunities
Challenges:
- Balancing Multiple Responsibilities: Juggling graphic design tasks with website management, e-commerce updates, and occasional sales support requires strong time management and prioritization skills.
- Keeping Pace with Digital Trends: The digital landscape evolves rapidly; staying updated with best practices in web design, SEO, and graphic design is crucial.
- Working Part-Time: Maximizing productivity and impact within a limited work schedule (2 days per week) demands focus and efficiency.
- Learning the Telecommunications Sector: Gaining a solid understanding of the company's products and services to create relevant and effective digital content.
Learning & Development Opportunities:
- Digital Marketing Fundamentals: Opportunity to learn about SEO, content marketing, and social media strategy through practical application.
- E-commerce Best Practices: Deepen knowledge in managing online stores, product merchandising, and customer conversion funnels.
- Advanced Design Skills: Potential to explore UI/UX design principles and more advanced graphic design techniques relevant to digital platforms.
- Industry Knowledge: Develop expertise within the communications technology sector, understanding market demands and customer needs.
📝 Enhancement Note: The primary challenge will be managing diverse responsibilities within a part-time framework. However, this also presents a significant growth opportunity, allowing for rapid skill acquisition across multiple critical areas of digital operations and marketing.
💡 Interview Preparation
Strategy Questions:
- "Tell me about your experience with WordPress and WooCommerce." Be prepared to detail specific tasks you've performed, features you've utilized, and any challenges you've overcome.
- "Describe your process for creating a digital graphic from concept to completion." Outline your workflow, including brief research, design iterations, software usage, and final output considerations.
- "How do you ensure product images are optimized for an e-commerce website?" Discuss image resizing, file formats, lighting, clarity, and consistency.
- "How would you handle a customer inquiry via email about a product listing on our website?" Demonstrate professionalism, clarity, and a customer-centric approach.
- "What are your thoughts on the importance of visual branding for a tech company?" Show an understanding of how design impacts perception and customer trust.
Company & Culture Questions:
- "What interests you about our company and the communications technology sector?" Research the company's offerings and the industry to articulate genuine interest.
- "How do you manage your time when working part-time with multiple responsibilities?" Highlight organizational skills, prioritization techniques, and a proactive approach.
- "Describe a time you had to adapt to a new tool or process quickly." Use the STAR method to illustrate your adaptability.
Portfolio Presentation Strategy:
- Concise Walkthrough: Be ready to present your portfolio efficiently, focusing on the most relevant pieces for this role.
- Highlight Technical Skills: Clearly state the software and platforms used for each project.
- Explain Your Role & Impact: For each project, articulate your specific contribution and any positive outcomes achieved.
- Showcase Versatility: Demonstrate your ability to create different types of digital assets and manage various aspects of web content.
📝 Enhancement Note: Preparation should focus on demonstrating both creative design capabilities and practical operational skills. Being able to clearly articulate your process, showcase relevant work, and express enthusiasm for the company's industry will be key to a successful interview.
📌 Application Steps
To apply for this operations position:
- Submit your application through the provided link on RecruitAGraduate.
- Portfolio Preparation: Curate your most relevant work samples, focusing on WordPress, Adobe Suite (Illustrator, Photoshop), and any e-commerce or product photography experience. Ensure your portfolio is easily accessible (e.g., a link to a personal website or a well-organized PDF).
- Resume Optimization: Tailor your resume to highlight skills and experiences directly mentioned in the job description, such as WordPress, WooCommerce, graphic design software, and any customer support or sales assistance experience. Use keywords from the job posting.
- Research the Industry: Familiarize yourself with the communications technology and fibre optics sector in South Africa to better understand the company's context and potential customer needs.
- Practice Your Pitch: Prepare to articulate your skills, experience, and interest in the role during interviews, especially how your graphic design and web coordination abilities will benefit the company.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should have a Diploma/Degree in Graphic Design or a related field, along with experience in WordPress and Adobe Creative Suite. Additional skills in HTML, product photography, and video editing are also beneficial.