Product Designer

📍 Job Overview

Job Title: Product Designer
Company: Cabify
Location: Madrid, Community of Madrid, Spain
Job Type: Full-time
Category: Product Design / GTM Operations
Date Posted: October 21, 2025
Experience Level: Mid-Level (2-5 years)
Remote Status: Hybrid

🚀 Role Summary

• Design intuitive and visually appealing user experiences that address core customer pain points and drive key performance indicators (KPIs) for Cabify's diverse product groups.
• Collaborate closely with cross-functional squads, including Product Managers, Engineering Managers, Software Engineers, Data Scientists, and User Researchers, to define, develop, and launch impactful products.
• Contribute to the evolution of Cabify's Design System by creating and documenting new design elements, ensuring consistency and scalability across all platforms.
• Foster a culture of continuous learning and improvement within the distributed design team through participation in Design Workshops and Design Rodeos, sharing knowledge and providing constructive feedback.

📝 Enhancement Note: This role is positioned within a "Product Designer" title but has significant overlap with Go-To-Market (GTM) operations due to its focus on user experience impacting business KPIs, cross-functional collaboration with product and engineering, and contribution to a shared design system. The emphasis on driving metrics and solving real customer problems aligns with operational excellence in product development.

📈 Primary Responsibilities

• Design and iterate on user interfaces and user experiences for various Cabify product areas, including Business, Delivery, Driver, Fleet, Marketplace, and Rider applications.
• Conduct user research and leverage data analysis to inform design decisions, validate concepts, and ensure solutions meet user needs and business objectives.
• Develop and maintain design deliverables, ensuring they are clean, precise, and clearly documented for seamless handoff to engineering and stakeholder review.
• Systematize design solutions by contributing to and evolving the company's Design System, ensuring consistency and scalability across all product touchpoints.
• Work closely with engineering teams to ensure high-fidelity design implementation and to troubleshoot any design-related challenges during the development lifecycle.
• Propose and design new features or enhancements based on user feedback, market trends, and business strategy to improve key metrics such as user engagement, conversion rates, and operational efficiency.
• Participate actively in design critiques, workshops, and team meetings to share insights, learn from peers, and contribute to the collective growth of the design team.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and team collaboration, underscoring the need for a designer who can operate independently within a squad while also contributing to the broader design ecosystem and operational standards of Cabify.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, or a related field is often preferred for foundational understanding. Equivalently, a strong portfolio demonstrating relevant skills and experience will be highly valued.
Experience: 2-5 years of professional experience in product design, UX/UI design, or a similar role, with a proven track record of designing and shipping successful digital products. Experience in a hybrid work environment is beneficial.

Required Skills:

• Strong proficiency in interaction design, focusing on creating simple, intuitive, and effective user interfaces.
• Demonstrated ability in visual design, crafting experiences that evoke emotion, build connections, and influence user behavior.
• Excellent communication skills, with the ability to clearly articulate design ideas and rationale to diverse stakeholders.
• Experience in creating and documenting design deliverables (wireframes, mockups, prototypes, design specifications) in a clean, precise, and ordered manner.
• A research-oriented mindset to gather insights and make data-informed design decisions.
• Ability to connect features and balance the execution of quick wins with comprehensive experience redesigns.
• Understanding of technology principles to design simple and effective solutions.
• Humble attitude and a strong motivation to collaborate within a passionate and dynamic team.

Preferred Skills:

• Strong system thinking approach to design proposals, considering the broader impact and interconnectedness of design elements.
• Experience with time management to maximize impact and efficient output.
• Ability to critically receive and incorporate feedback into design work.
• Prior experience working with remote team members and in distributed teams.
• Familiarity with design systems and their implementation.

📝 Enhancement Note: The emphasis on "connecting features, balancing quick-wins and complete redesigns" and "pushing metrics" indicates a need for a designer who understands the business impact and operational efficiency of their designs, not just aesthetic appeal.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 comprehensive case studies demonstrating the end-to-end product design process, from problem identification and user research to ideation, prototyping, visual design, and successful launch.
• Highlight projects where you significantly impacted key performance indicators (KPIs) or business metrics, with clear data and quantifiable results.
• Include examples of your contribution to or creation of design system components, illustrating your understanding of scalability and consistency.
• Demonstrate your ability to articulate complex design challenges and your systematic approach to solving them, including user flows, wireframes, and high-fidelity mockups.

Process Documentation:

• Present clear documentation of your design process within case studies, detailing user research methodologies employed (e.g., interviews, surveys, usability testing) and how insights were translated into design solutions.
• Illustrate your approach to system thinking, showing how you considered the broader ecosystem of the product and its interactions.
• Provide examples of how you collaborated with cross-functional teams (Product Managers, Engineers, Data Scientists) throughout the design and development lifecycle.
• Showcase your proficiency in documenting design iterations, feedback incorporation, and final design specifications.

📝 Enhancement Note: For a Product Designer role, a portfolio is crucial. The emphasis on "systematizing solutions" and impacting "KPIs" suggests that case studies should not only showcase design skills but also strategic thinking and measurable business outcomes, reflecting an operational mindset.

💵 Compensation & Benefits

Salary Range: €40,000 - €49,000 per year. This range is based on the provided information and industry benchmarks for mid-level Product Designers in Madrid, Spain. The specific offer will depend on the candidate's experience, qualifications, and performance during the interview process.

Benefits:

• Excellent Salary Conditions: Competitive compensation within the specified range.
• Recharge Days: 10 Free Fridays annually to promote work-life balance.
• Flexible Work Environment & Hours: Ability to balance in-office and remote work, with flexible scheduling.
• Regular Team Events: Opportunities for social interaction and team building.
• Cabify Staff Free Rides: Benefit from Cabify's services.
• Personal Development Programs: Career path-based development initiatives.
• Coursera License: Access to extensive online courses for continuous skill development.
• Free Access to iFeel Platform: Support for emotional well-being through therapy sessions.
• Flexible Compensation Plan: Including restaurant tickets, transport tickets, healthcare, and childcare benefits.
• Pet Room: A pet-friendly office environment.
• Free Coffee and Fruit: On-site amenities to enhance the workday.

Working Hours: The role implies a standard full-time work week, likely around 40 hours, with a flexible work environment. The hybrid model involves 3 days in the office and 2 days remote per week.

📝 Enhancement Note: The listed salary range of €40K-€49K aligns with mid-level Product Designer roles in Madrid, considering the cost of living and typical compensation for tech-focused companies in Spain. The extensive benefits package indicates a strong focus on employee well-being and professional growth, which are key factors for attracting and retaining talent in operations-adjacent roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Mobility, Ride-sharing, E-commerce Platform. Cabify operates in the dynamic and competitive mobility sector, leveraging technology to provide efficient transportation solutions. This industry context means a focus on rapid iteration, data-driven decision-making, and adapting to evolving user needs and market dynamics.
Company Size: Cabify is a significant player in the mobility space, employing a substantial number of individuals across multiple geographies. While the exact number isn't provided, it suggests a structured organization with established processes but also a culture that can still foster agility and innovation.
Founded: Cabify was founded in 2011, indicating a company with a solid history and proven market presence, having navigated various stages of growth and technological advancement. This longevity implies a stable yet evolving operational framework.

Team Structure:

• The Design team is distributed across Spain, consisting of approximately 30 designers specializing in Product Design, Core Design, and Marketing Design.
• Designers are integrated into cross-functional "squads" (Product, Engineering, Data) to ensure holistic product development.
• Reporting lines likely involve a Design Lead or Head of Design, with designers reporting into their respective squads for project execution.
• Strong emphasis on cross-functional collaboration with Product Managers, Engineering Managers, Software Engineers, Data Scientists, and User Researchers.

Methodology:

• Data-driven decision-making is central, with close collaboration with user research and data teams to validate designs and product strategies.
• Agile methodologies are likely employed within squads to facilitate iterative development and rapid deployment of features.
• A "Design System" approach is utilized to ensure consistency, efficiency, and scalability of design across all products.
• Continuous learning and improvement are embedded through Design Workshops, Design Rodeos, and active participation in evolving the Design System.

Company Website: https://cabify.com/en

📝 Enhancement Note: The company's focus on "making cities better places to live by improving mobility" and its position as a tech-driven mobility platform suggest an operational environment that values efficiency, user satisfaction, and scalable solutions. The distributed design team structure highlights the importance of strong remote collaboration and communication protocols.

📈 Career & Growth Analysis

Operations Career Level: This role is for a mid-level Product Designer (2-5 years of experience). It represents an individual contributor role with significant autonomy within their assigned squad, responsible for the end-to-end design of specific product features or areas. The expectation is for the designer to not only execute but also contribute strategically to product direction and design system evolution.
Reporting Structure: The Product Designer will report functionally within their product squad, working closely with a Product Manager and Engineering Manager. They will also have a dotted line or peer relationship with the broader Design team, potentially reporting to a Design Lead or Head of Design for career development and adherence to design standards.
Operations Impact: The role directly impacts business operations by designing user experiences that aim to improve key performance indicators (KPIs) such as rider acquisition, driver retention, booking conversion rates, and operational efficiency within the platform. Successful designs can lead to increased revenue, reduced operational costs, and enhanced customer satisfaction, demonstrating a significant operational influence.

Growth Opportunities:

• Specialization: Potential to deepen expertise in specific product areas (e.g., Rider App, Driver App, Business Platform) or design disciplines (e.g., interaction design, user research, design systems).
• Leadership: Opportunity to grow into a Senior Product Designer role, mentoring junior designers, leading design initiatives, and taking on more complex strategic projects.
• Cross-functional Mobility: Possibility to transition into related roles within Product Management, User Research, or even operational strategy roles that leverage design thinking.
• Skill Development: Continuous learning through Coursera, design workshops, and exposure to diverse industry challenges within Cabify's dynamic mobility ecosystem.

📝 Enhancement Note: The "Operations Impact" section is crucial. It frames the Product Designer role not just as an aesthetic creator but as a strategic partner in driving business outcomes, a key consideration for candidates looking for roles with tangible operational influence.

🌐 Work Environment

Office Type: Cabify operates a hybrid work model, requiring 3 days per week in the office and allowing 2 days remote. This suggests a modern office environment designed for collaboration, with spaces conducive to focused work, team meetings, and creative sessions.
Office Location(s): The primary office location for this role is Madrid. Specific details about the office amenities and accessibility would need to be confirmed directly, but it is likely situated in a well-connected area of the city.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on squads foster close collaboration with colleagues both in-person and remotely, encouraging knowledge sharing and team synergy.
• Operations Tools and Technology: Designers will have access to industry-standard design software (e.g., Figma, Sketch, Adobe Creative Suite), prototyping tools, and collaboration platforms, integrated into Cabify's broader technology stack.
• Team Interaction: Regular team events, design workshops, and design rodeos provide ample opportunities for interaction, feedback exchange, and building professional relationships within the design team and across squads.

Work Schedule: Flexible work environment and hours are offered, within the framework of the hybrid model. This allows designers to manage their schedules effectively, balancing project deadlines with personal needs while ensuring consistent availability for team collaboration during core working hours.

📝 Enhancement Note: The hybrid model is a significant aspect of the work environment, requiring self-discipline and strong communication skills from designers to ensure seamless collaboration and maintain productivity across different work locations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest in the role and Cabify.
• Portfolio Review & Technical Interview: A more in-depth session with a hiring manager or senior designer to review your portfolio, discuss your design process, problem-solving approach, and specific project case studies. Expect questions about how you've impacted KPIs and used data.
• Squad/Team Interviews: Meetings with potential squad members (Product Manager, Engineers, other Designers) to assess collaboration style, communication skills, and technical abilities. You might be asked to elaborate on your experience with design systems or remote collaboration.
• Case Study Presentation (Optional/Potential): You may be asked to present a detailed case study from your portfolio or complete a take-home design challenge that simulates a real-world problem Cabify faces.
• Final Interview: A final discussion with a design lead or department head to confirm cultural fit, long-term potential, and final alignment.

Portfolio Review Tips:

• Curate for Impact: Select case studies that showcase your ability to solve complex problems and drive measurable business outcomes (KPIs). Quantify your impact wherever possible with data.
• Process Clarity: Clearly articulate your design process for each case study, emphasizing user research, iterative design, and collaboration. Explain why you made certain decisions.
• System Thinking: If possible, include a project that demonstrates your understanding of design systems or how you approach creating scalable and consistent design solutions.
• Storytelling: Frame your case studies as narratives – what was the problem, what was your role, what was your approach, what were the results, and what did you learn?
• Conciseness: Be prepared to walk through your portfolio efficiently, highlighting the most relevant aspects for Cabify's context.

Challenge Preparation:

• Understand Cabify's Business: Research Cabify's services, target users (riders, drivers, businesses), and its position in the mobility market. Understand their mission and values.
• Simulate Real-World Scenarios: If given a take-home challenge, approach it as you would a real project. Define the problem, conduct quick research (even if simulated), outline potential solutions, and present your rationale clearly.
• Focus on Process and Rationale: Even if you don't have a perfect solution, demonstrate your thought process, how you would approach the problem, and how you would measure success. Highlight your understanding of operational impact.

📝 Enhancement Note: The emphasis on "impacting KPIs" and "system thinking" during the interview process suggests that candidates should prepare to discuss how their design decisions translate into tangible business results and contribute to the operational efficiency and scalability of Cabify's products.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable due to industry trends and collaborative nature), Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, Principle, ProtoPie (for advanced prototyping).
• Collaboration: Slack, Jira, Confluence, Miro, Google Workspace.
• User Research & Analytics: Tools like Google Analytics, Mixpanel, Amplitude for tracking user behavior and product performance. User testing platforms (e.g., UserTesting.com, Lookback). Survey tools (e.g., SurveyMonkey, Typeform).

Analytics & Reporting:

• Experience interpreting data from analytics platforms to inform design decisions and measure the impact of implemented designs.
• Familiarity with dashboarding tools (e.g., Tableau, Looker, Power BI) to understand how design metrics are presented to stakeholders.

CRM & Automation:

• While not a direct CRM role, understanding how design impacts user journeys within platforms that might integrate with CRM systems is beneficial. Familiarity with workflow automation concepts can aid in designing more efficient user processes.

📝 Enhancement Note: While specific tools aren't explicitly listed, Figma is the industry standard for collaborative design and is highly likely to be used. Proficiency in this and other collaborative tools is essential for a distributed team. Understanding analytics tools is critical for demonstrating the operational impact of design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of Cabify's users (riders, drivers, businesses) to create seamless and valuable experiences.
• Data-Driven Decision Making: Valuing insights from user research and data analysis to guide design choices and validate product strategies, ensuring operational effectiveness.
• Collaboration & Teamwork: Fostering a supportive and communicative environment where designers work effectively within squads and across the broader design team, sharing knowledge and feedback openly.
• Efficiency & Scalability: Designing solutions that are not only user-friendly but also scalable and operationally efficient, contributing to the overall success and growth of Cabify.
• Continuous Improvement: A mindset of constant learning, iteration, and seeking better ways to design and collaborate, reflected in the proactive evolution of the Design System and team practices.

Collaboration Style:

• Squad-Based Integration: Designers are embedded within cross-functional squads, working intimately with Product Managers, Engineers, and Data Scientists to co-create products.
• Open Feedback Culture: Encouraging constructive feedback through "Design Rodeos" and daily interactions to refine designs and foster professional growth.
• Knowledge Sharing: Actively participating in "Design Workshops" and sharing expertise within the team to elevate collective design capabilities.
• Hybrid Collaboration: Adapting to a mix of in-person and remote collaboration, requiring strong digital communication skills and proactive engagement.

📝 Enhancement Note: The values emphasize a blend of user empathy, analytical rigor, and collaborative execution, all of which are critical for operations-focused roles that aim to drive business performance through user experience.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse User Needs: Designing for multiple user segments (riders, drivers, fleet managers, business clients) each with unique needs and pain points.
• Driving Metrics in a Competitive Market: Continuously innovating and improving user experiences to maintain a competitive edge and achieve ambitious business KPIs in the fast-paced mobility industry.
• Maintaining Design System Consistency: Ensuring the Design System remains robust, up-to-date, and consistently applied across a growing product suite with a distributed team.
• Navigating Hybrid Work Dynamics: Optimizing collaboration and communication effectiveness within a hybrid work model across different geographies.

Learning & Development Opportunities:

• Advanced Design Skills: Deepen expertise in interaction design, visual design, user research methodologies, and prototyping techniques.
• Design System Mastery: Become a key contributor to the evolution and governance of Cabify's Design System.
• Cross-functional Expertise: Gain a deeper understanding of product management, engineering processes, and data analysis through close collaboration.
• Industry Insights: Exposure to cutting-edge trends and challenges in the global mobility and tech sectors.
• Leadership Potential: Opportunities to mentor junior designers, lead design initiatives, and potentially move into senior or lead design roles.

📝 Enhancement Note: The challenges identified are common in fast-growing tech companies and require strong problem-solving skills and adaptability, aligning with the operational demands of such environments. The growth opportunities are designed to foster continuous professional development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance the need for a quick win with a more comprehensive redesign. How did you approach this, and what was the outcome?" (Focus on prioritization and strategic thinking.)
• "How do you ensure your designs push key metrics in the desired direction? Can you provide an example of how you used data or research to influence a design decision that positively impacted KPIs?" (Highlight data-driven approach and impact measurement.)
• "Walk me through a complex design problem you solved for a previous project. What was your process, what tools did you use, and what was the impact on users and the business?" (Demonstrate end-to-end process and operational impact.)

Company & Culture Questions:

• "What interests you about Cabify's mission to make cities better places to live, and how do you see design contributing to this?" (Align your passion with the company's purpose.)
• "How do you approach collaboration within a cross-functional squad, especially in a hybrid work environment?" (Showcase your teamwork and communication skills.)
• "Describe your experience with design systems. How do you contribute to them, and what are the benefits of using one from an operational perspective?" (Address system thinking and efficiency.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role and responsibilities, your design process (research, ideation, testing, iteration), the final solution, and the measurable impact (KPIs, user feedback).
• Quantify Your Impact: Whenever possible, use numbers and data to demonstrate the success of your designs. "Increased conversion by 15%" is more powerful than "improved conversion."
• Highlight Collaboration: Explain how you worked with Product Managers, Engineers, and Data Scientists. Show that you can integrate different perspectives.
• Showcase System Thinking: If you contributed to or used a design system, explain how it streamlined your work and benefited the product's consistency and scalability.
• Be Prepared for Deep Dives: Anticipate detailed questions about your decision-making process, the challenges you faced, and what you would do differently.

📝 Enhancement Note: Preparing for these types of questions requires candidates to think about their past experiences through an operational lens – focusing on problem-solving, data-driven decisions, collaboration, and demonstrable impact on business objectives.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Greenhouse platform.
• Resume Optimization: Tailor your resume to highlight experience in product design, UX/UI, user research, data-driven decision-making, and experience with design systems. Use keywords from the job description such as "interaction design," "visual design," "KPIs," "user research," and "collaboration."
• Portfolio Curation: Select 2-3 of your strongest case studies that clearly demonstrate your design process, problem-solving skills, and quantifiable impact on business metrics. Ensure your portfolio is well-organized and easy to navigate, showcasing your ability to document design deliverables.
• Company Research: Thoroughly research Cabify's mission, values, products, and recent news. Understand their target audience and competitive landscape. Prepare to discuss how your design philosophy aligns with their operational goals and culture.
• Interview Practice: Rehearse answers to common product design interview questions, focusing on articulating your process, rationale, and impact. Practice presenting your portfolio case studies concisely and engagingly, ready to discuss how your work drives operational efficiency and user satisfaction.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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