Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer Company: Kaizen Gaming Location: São Paulo, Brazil Job Type: Full-Time Category: Product Design / UX/UI Date Posted: 2025-10-21T09:51:22 Experience Level: 5-10 Years Remote Status: Hybrid

🚀 Role Summary

• Design, prototype, and validate end-to-end product experiences within the Account & Payments vertical, focusing on intuitive and scalable solutions for global expansion.
• Structure clear information hierarchies and scalable component logic for complex user journeys, ensuring consistency with the KATA Design System.
• Collaborate daily with Product Managers, engineers, and researchers in a distributed, cross-time-zone environment to define problems and co-create impactful solutions.
• Shape UX architecture and interaction logic, delivering high-fidelity interfaces and documenting design intent for smooth implementation.
• Champion Kaizen's values and design culture as a proactive and genuine Kaizener ambassador, contributing to a positive and collaborative team environment.

📝 Enhancement Note: The role emphasizes end-to-end product experience design within a specific vertical (Account & Payments), requiring strong UX architecture and interaction design skills. The mention of "KATA Design System" indicates a need for component-based design and adherence to established design standards, crucial for scalability and consistency in a global product. The hybrid model and distributed teams highlight the importance of strong communication and collaboration skills.

📈 Primary Responsibilities

• Lead the design process for key features within the Account & Payments ecosystem, from ideation and user research to high-fidelity prototyping and final implementation support.
• Develop and maintain scalable UX architecture and interaction logic, ensuring seamless integration with the KATA Design System and adherence to design best practices.
• Conduct user research, usability testing, and A/B testing to gather insights and validate design decisions, translating data into actionable design improvements.
• Create detailed user flows, wireframes, interactive prototypes, and high-fidelity mockups that clearly communicate design intent and user experience.
• Collaborate closely with cross-functional teams, including Product Managers, Engineers, and Researchers across different time zones (Greece, Portugal, Brazil), to ensure alignment and successful product delivery.
• Participate actively in design critiques, providing and receiving constructive feedback to elevate the quality of design solutions and foster a culture of continuous improvement.
• Document design specifications, component usage, and interaction patterns to facilitate efficient implementation by engineering teams and ensure design consistency.
• Advocate for user-centered design principles and contribute to the evolution of Kaizen's design culture and methodologies.

📝 Enhancement Note: The responsibilities clearly outline a senior-level individual contributor role focused on the entire product design lifecycle. The emphasis on "scalable component logic," "KATA Design System," and "design intent for smooth implementation" points towards a need for a designer who can think systematically and contribute to a robust design system. The mention of "cross-time-zone rituals" implies a need for strong asynchronous communication and proactive engagement.

🎓 Skills & Qualifications

Education: Not specified, but a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected for senior roles. Experience: 5-10 years of demonstrated experience in Product Design (UX/UI) within fast-paced digital environments.

Required Skills:

• Proven track record of designing and delivering successful end-to-end product experiences, particularly within fintech, e-commerce, or similar digital platforms.
• Strong foundation in UX architecture, interaction design, information architecture, and user-centered design principles.
• Advanced proficiency in industry-standard design and prototyping tools, with a strong emphasis on Figma and collaborative tools like FigJam and Miro.
• Excellent command of English (written and verbal) for effective communication within a multinational team.
• Demonstrated experience in collaborating effectively with cross-functional, distributed teams, including Product Managers, Engineers, and Researchers.
• Ability to design through research-driven inputs, translating user insights and data into meaningful and effective user experiences.
• High degree of ownership and autonomy in managing design projects from conception to completion, with a proactive approach to problem-solving.

Preferred Skills:

• Familiarity with accessibility (WCAG) and localization best practices for global product design.
• Motion design or micro-interaction skills, with experience in tools such as After Effects or ProtoPie.
• Experience working in regulated environments or with payments-related systems, understanding compliance and security considerations.
• Basic understanding of UX metrics (e.g., conversion rates, task success rates) and experience with data-informed design approaches.

📝 Enhancement Note: The requirements emphasize practical experience and proficiency in core design tools and methodologies. The "nice to have" section points towards specialized skills that would be advantageous, particularly in the context of payments and global product deployment. The explicit mention of "high ownership and autonomy" reinforces the senior nature of the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 comprehensive case studies demonstrating end-to-end product design ownership, from problem definition to shipped solutions.
• Highlight projects within fintech, e-commerce, or complex digital platforms, with a particular focus on user journeys related to accounts, payments, or registration flows.
• Clearly articulate your design process, including user research methodologies, problem framing, ideation techniques, wireframing, prototyping, user testing, and iteration.
• Demonstrate proficiency in Figma by showcasing complex component systems, interactive prototypes, and clear design documentation.
• Quantify the impact of your design work with measurable outcomes, such as improvements in conversion rates, user satisfaction scores, task completion times, or reduction in support tickets.

Process Documentation:

• For each case study, provide insights into how you collaborated with PMs, engineers, and researchers, detailing your role in cross-functional decision-making.
• Detail how you incorporated research-driven inputs and UX metrics into your design process, explaining the rationale behind key design decisions.
• Illustrate your approach to designing for scalability and consistency, referencing your experience with design systems or component-based design.
• Document any experience with designing for accessibility or localization, explaining the considerations and solutions implemented.

📝 Enhancement Note: A strong portfolio is critical for this role, showcasing not just visual design skills but a deep understanding of the end-to-end product design process, problem-solving, and measurable impact. The emphasis on fintech/payments and scalability aligns with the job description's core focus.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer in São Paulo, Brazil, with 5-10 years of experience, the estimated salary range is R$ 150,000 - R$ 240,000 annually. This estimate is based on industry benchmarks for senior design roles in major tech hubs in Brazil, considering the company's global presence and the competitive nature of the GameTech industry.

Benefits:

• Hybrid model of working, offering flexibility and work-life balance.
• A dedicated buddy to support your onboarding and integration into the team.
• Competitive salary package and a performance-based bonus scheme.
• Comprehensive health and life insurance coverage for you and your family.
• Monthly meal allowance to assist with daily expenses.
• Access to a developmental 360° feedback framework for continuous professional growth.
• Unlimited access to Udemy and continuous training opportunities to enhance your skills.
• Commuting allowance to support your travel to the office.

Working Hours: Standard full-time working hours, likely around 40 hours per week, with a hybrid arrangement allowing for flexibility in location. Specific team rituals and sprint cadences may require core hours of availability for cross-time-zone collaboration.

📝 Enhancement Note: The salary range is an estimation for São Paulo, Brazil, based on typical market rates for senior design positions in the tech industry. The listed benefits are directly from the job description, highlighting Kaizen Gaming's commitment to employee well-being and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: GameTech (Gaming and Technology) - Kaizen Gaming operates within the dynamic and rapidly evolving GameTech sector, a blend of entertainment, technology, and often regulated financial transactions (payments). This industry demands innovation, a strong focus on user experience, and robust security measures. Company Size: Over 2,700 employees, spanning 3 continents and 40+ nationalities, indicating a large, international, and diverse organization. This size suggests established processes, opportunities for cross-functional collaboration, and potential for career advancement, while also requiring clear communication to maintain alignment. Founded: Not specified, but operating in 19 markets and employing over 2,700 people suggests a well-established company with significant growth and international expansion.

Team Structure:

• The Product Design team operates under a centralized model, supporting multiple product teams. This implies a dedicated design function with specialized roles and a focus on maintaining design consistency and quality across the organization.
• Designers work in two-week sprints, indicating an agile development environment.
• Collaboration occurs with Product Managers, Engineers, and Researchers, who are distributed across Greece, Portugal, and Brazil. This necessitates strong remote collaboration skills and clear communication protocols.

Methodology:

• Agile Development: The use of two-week sprints points to an agile methodology, requiring designers to be adaptable and responsive to iterative development cycles.
• Design System: The explicit mention of the "KATA Design System" highlights a commitment to a systematic and component-based approach to design, ensuring consistency, scalability, and efficiency.
• Data-Informed Design: The preference for research-driven inputs and a basic understanding of UX metrics suggests a culture that values data to inform design decisions and measure impact.

Company Website: https://careers.kaizengaming.com/

📝 Enhancement Note: Kaizen Gaming positions itself as a significant player in the global GameTech industry, emphasizing technology, customer experience, and a diverse, international workforce. The centralized design model and use of a design system suggest a mature approach to product development, where consistency and efficiency are paramount.

📈 Career & Growth Analysis

Operations Career Level: This role is a Senior Product Designer, indicating a position with significant responsibility, autonomy, and influence. Senior designers are expected to lead complex projects, mentor junior team members (though no direct people management is required here), and contribute to the strategic direction of the design function. They are key individual contributors who drive product innovation and uphold design quality.

Reporting Structure: While not explicitly stated, Senior Product Designers typically report to a Design Lead, Head of Design, or a Product Manager within a product team. In a centralized model, they might also have dotted-line reporting to a design operations manager or lead who oversees design processes and standards. Collaboration is primarily with cross-functional teams (PMs, Engineers, Researchers) across different geographies.

Operations Impact: The Senior Product Designer will directly impact the user experience of millions of customers worldwide, particularly within the critical Account & Payments ecosystem. Their work on intuitive, secure, and scalable flows will influence customer acquisition, retention, satisfaction, and ultimately, revenue generation for Kaizen Gaming's products. Designing for global expansion means their contributions have a direct and significant effect on the company's market reach and success.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas like fintech UX, payments design, accessibility, localization, or motion design through project work and provided training.
• Design System Contribution: Potential to contribute to the evolution and expansion of the KATA Design System, influencing design standards across the company.
• Leadership Development: While not people management, senior roles offer opportunities to lead design initiatives, mentor junior designers (informally), and act as a design advocate, building leadership skills.
• Cross-Functional Expertise: Gain deeper insights into product management, engineering processes, and user research methodologies through close collaboration.
• Global Product Exposure: Work on products used in 19 markets, providing invaluable experience in designing for diverse user needs and cultural contexts.

📝 Enhancement Note: This Senior Product Designer role offers significant scope for impact and professional development within a growing global company. The emphasis is on individual contribution, strategic design thinking, and influencing product direction, rather than people management.

🌐 Work Environment

Office Type: The job description specifies a Hybrid model of working. This implies a blend of remote work and in-office presence, offering flexibility to employees. The company also has offices in Greece, Portugal, and Brazil, suggesting a modern, collaborative workspace designed to accommodate hybrid arrangements. Office Location(s): The primary advertised location is São Paulo, Brazil. However, the team structure and collaboration model indicate that the role involves working with colleagues and potentially visiting offices in Greece and Portugal as well.

Workspace Context:

• Collaborative Environment: The emphasis on "design critiques," "cross-time-zone rituals," and collaboration with PMs, engineers, and researchers points to a highly collaborative and interactive work setting, both in-person and remotely.
• Tools & Technology: Access to and utilization of advanced design tools like Figma, FigJam, and Miro are central to the daily workflow, facilitating seamless design creation and teamwork.
• Team Interaction: Opportunities for regular interaction with a diverse, international team, fostering knowledge sharing and a global perspective. The "buddy" system for onboarding also suggests a supportive team atmosphere.

Work Schedule: A hybrid work model typically allows for flexibility in scheduling, but core working hours or specific availability for meetings across different time zones are often expected. The mention of two-week sprints implies a structured work cadence focused on project delivery.

📝 Enhancement Note: The hybrid work environment at Kaizen Gaming is designed to balance flexibility with the need for strong collaboration, particularly across distributed international teams. The focus on tools and collaborative practices suggests a modern, tech-forward workplace.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience, with a focus on relevant case studies.
• Hiring Manager/Design Lead Interview: Discussion about your background, design philosophy, experience with specific tools (Figma), and understanding of UX architecture and interaction design. They will likely probe your experience with fintech/payments and global products.
• Portfolio Presentation & Design Challenge: A session where you present 1-2 key case studies from your portfolio, detailing your process, decision-making, and impact. This may be followed by a practical design exercise or a discussion about a hypothetical design problem relevant to the Account & Payments vertical.
• Cross-Functional Team Interview: Meet with Product Managers and Engineers to assess your collaboration style, communication skills, and ability to work effectively in a distributed team environment.
• Final Interview: Potentially with a senior leader to discuss cultural fit, alignment with Kaizen's values, and long-term career aspirations.

Portfolio Review Tips:

• Showcase Impact: Prioritize case studies that demonstrate measurable results and business impact, especially those related to user acquisition, conversion, or retention in financial or e-commerce contexts.
• Detail Your Process: Clearly articulate your problem-solving approach, research methodologies, and how you translated insights into design solutions. Use visuals to demonstrate your journey from concept to final product.
• Highlight Figma Proficiency: Ensure your portfolio clearly showcases your expertise with Figma, including complex component systems, interactive prototypes, and documentation.
• Tailor to the Role: Emphasize projects that align with the Account & Payments vertical and demonstrate experience with scalability, security, and user-centric design for global audiences.
• Be Ready to Discuss: Prepare to discuss your design decisions, trade-offs made, and how you handled challenges and feedback.

Challenge Preparation:

• Understand the Domain: Research Kaizen Gaming, Betano, and the broader GameTech and fintech/payments landscape. Understand common user pain points and design considerations in these areas.
• Practice Design Thinking: Be prepared to walk through a design problem using a structured approach: define the problem, research, ideate, prototype, and test.
• Focus on Scalability & Localization: Consider how your solutions would scale globally and accommodate different regions and languages.
• Demonstrate Collaboration: Think about how you would collaborate with PMs and engineers to refine your solution and ensure successful implementation.

📝 Enhancement Note: The application process is designed to assess not only design skills but also problem-solving abilities, collaboration aptitude, and understanding of the specific domain (fintech/payments) and company context. A well-curated portfolio is essential for demonstrating these capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency is a core requirement for UI design, prototyping, and collaborative workflows.
• FigJam / Miro: Essential for collaborative ideation, brainstorming, user flow mapping, and workshop facilitation in a distributed team.
• Prototyping Tools: While Figma is primary, experience with tools like ProtoPie for advanced micro-interactions or motion design is a plus.

Analytics & Reporting:

• UX Metrics Tools (Basic Understanding): Familiarity with how to interpret and utilize data from tools that track user behavior, conversion rates, task success, and user feedback. Specific tools are not listed, but the understanding of their output is key.

CRM & Automation:

• Not directly relevant to the Senior Product Designer role, but understanding how design impacts user journeys within these systems is beneficial.

📝 Enhancement Note: The technology stack heavily favors tools that support collaborative, remote design workflows. Figma is clearly the central tool, with other collaborative whiteboarding tools also being critical. A basic understanding of how design impacts data and user metrics is also expected.

👥 Team Culture & Values

Operations Values:

• OneTeam: Emphasizes collective effort and collaboration across diverse teams and nationalities, fostering a unified approach to achieving common goals.
• Growth Mindset: Encourages continuous learning, experimentation, and a proactive approach to skill development, aligning with the provided training opportunities.
• Accountability & Ownership: Promotes taking responsibility for one's work and driving projects to completion with a high degree of autonomy, as stated in the requirements.
• Customer Focus: Implied through the emphasis on creating "best experience to our millions of customers" and designing "meaningful user experiences" that are "intuitive, scalable, and locally relevant."
• Diversity & Inclusion: Actively promotes a workplace that welcomes individuals from all backgrounds, fostering an inclusive environment.

Collaboration Style:

• Cross-Functional Integration: Strong emphasis on daily collaboration with PMs, engineers, and researchers, working together to define problems and co-create solutions.
• Design Critiques & Rituals: Regular participation in design critiques and "cross-time-zone rituals" to ensure alignment, shared standards, and continuous improvement of design quality.
• Knowledge Sharing: The distributed nature of the team and emphasis on learning suggests an environment where sharing best practices and insights is encouraged.

📝 Enhancement Note: Kaizen Gaming cultivates a culture of collaboration, continuous learning, and high ownership. The "OneTeam" philosophy is central, encouraging a unified approach despite the company's global presence. Designers are expected to be proactive, data-informed, and user-centric.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Global Scale & Localization: Creating intuitive and scalable solutions that cater to diverse user needs, cultural nuances, and regulatory requirements across 19 markets.
• Balancing Simplicity, Security, and Scale: Designing user experiences for account and payment flows that are easy to use, highly secure, and can handle a massive user base.
• Cross-Time-Zone Collaboration: Effectively communicating and collaborating with distributed teams across different continents and time zones, ensuring alignment and timely delivery.
• Adhering to Design Systems & Standards: Maintaining consistency and scalability by working within the KATA Design System while still allowing for creative problem-solving.

Learning & Development Opportunities:

• Deepen Domain Expertise: Gain specialized knowledge in the complexities of fintech, payments design, and regulated environments.
• Enhance Design System Skills: Contribute to and learn from the KATA Design System, becoming an expert in component-based design and scalable UI.
• Mastering Remote Collaboration: Develop advanced skills in asynchronous communication, remote workshop facilitation, and managing distributed design projects.
• Access to Continuous Training: Utilize unlimited access to Udemy and other training resources to broaden skills in areas like motion design, accessibility, or data analysis.

📝 Enhancement Note: The role presents challenges related to global product design and complex user flows, offering significant opportunities for specialization and professional growth within a dynamic industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex user journey you designed for an account or payment system. What were the key challenges, and how did you ensure scalability and security?" (Focus on process, problem-solving, and domain relevance).
• "How do you approach designing for users in different cultural contexts or with varying levels of technical proficiency? Provide an example." (Assesses localization and user empathy).
• "Walk me through your process of collaborating with product managers and engineers on a challenging feature. How did you handle disagreements or conflicting priorities?" (Evaluates cross-functional communication and teamwork).
• "How do you ensure your designs are accessible and adhere to best practices for inclusivity?" (Tests understanding of accessibility standards).

Company & Culture Questions:

• "What interests you about Kaizen Gaming and the GameTech industry?" (Demonstrates research and genuine interest).
• "How do you embody the 'OneTeam' philosophy in your work, especially when collaborating with distributed teams?" (Assesses cultural fit and collaboration style).
• "How do you stay updated on design trends and best practices, particularly in areas like fintech or payments?" (Shows commitment to continuous learning).
• "Describe a time you had to take significant ownership of a project or problem. What was the outcome?" (Probes for autonomy and initiative).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the constraints, your process (research, ideation, design, testing), the solutions, and the measurable impact.
• Highlight Key Decisions: Be prepared to explain why you made certain design choices, referencing user research, data, or design principles.
• Showcase Figma Mastery: Demonstrate complex interactive prototypes, component usage, and how you documented your designs for developers.
• Quantify Impact: Use metrics (e.g., conversion rates, task success, user satisfaction) to prove the effectiveness of your designs. If metrics aren't available, articulate the intended impact and how you would measure it.
• Engage Your Audience: Make it a conversation. Ask clarifying questions and be ready to discuss trade-offs and alternative solutions.

📝 Enhancement Note: Interview preparation should focus on showcasing a structured design process, strong collaboration skills, domain-specific knowledge (fintech/payments), and the ability to articulate the impact of design work, particularly through portfolio case studies.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided career portal link.
• Curate Your Portfolio: Select 2-3 of your strongest case studies that best represent your experience in end-to-end product design, with a focus on fintech, e-commerce, or complex digital platforms, particularly those involving account or payment flows. Ensure these case studies clearly articulate your process, problem-solving approach, and measurable impact.
• Tailor Your Resume: Highlight keywords from the job description such as "Product Design," "UX/UI," "UX Architecture," "Figma," "Fintech," "Payments," "Cross-Functional Collaboration," and "Research-Driven Design." Quantify your achievements with specific metrics where possible.
• Prepare Your Portfolio Presentation: Practice walking through your selected case studies, focusing on your design process, decision-making rationale, collaboration strategies, and the outcomes achieved. Be ready to discuss your Figma proficiency and any experience with design systems.
• Research Kaizen Gaming: Familiarize yourself with Kaizen Gaming, its products (e.g., Betano), its mission, and its stated values. Understand the GameTech industry and the specific challenges of designing for global payment ecosystems.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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