UI UX Senior Designer

📍 Job Overview

Job Title: UI/UX Senior Designer

Company: Consensus Cloud Solutions

Location: US, Remote

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2025-10-23

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Spearhead the establishment of the entire design function, process, and aesthetic direction for Consensus Cloud Solutions' product portfolio.

• Operate as the sole design expert, driving design strategy and executing hands-on design across multiple product teams.

• Conduct comprehensive product portfolio audits to assess current usability, user experience, and aesthetic quality, presenting data-driven recommendations.

• Research, recommend, and initiate the development of a company-wide, scalable component library and design system to ensure product consistency.

• Define and implement end-to-end design request, review, and feedback processes to integrate design work efficiently into product development workflows.

📝 Enhancement Note: This role is positioned as a foundational, high-impact individual contributor role. The focus is on establishing design standards and processes from the ground up, rather than managing a team. This requires a candidate who can operate autonomously and strategically, with a strong emphasis on process definition and hands-on execution.

📈 Primary Responsibilities

• Design Strategy & Audit: Conduct a comprehensive product portfolio audit to assess current usability, user experience, and aesthetic quality. Present clear, data-driven recommendations for prioritized design improvements and a plan to execute them iteratively.

• Component Library & System Establishment: Research, recommend, and initiate the development of a company-wide, scalable component library and design system to ensure product consistency.

• Process Leadership: Define and implement the end-to-end design request, review, and feedback process to efficiently integrate design work into product development workflows.

• Hands-on Design & Prototyping: Execute the full design lifecycle by creating detailed wireframes, low-fidelity, and high-fidelity prototypes for new features and product overhauls across web and mobile experiences.

• Accessibility Compliance: Champion and enforce design standards focused on accessibility (e.g., WCAG), actively driving product designs toward formal certification.

• UX & Engagement: Proactively design, measure, and iterate on product features to drive user adoption, increase engagement metrics, and improve overall product satisfaction.

• Vision Communication: Present, articulate, and defend design concepts, user research findings, and the strategic vision to technical teams, product leadership, and executive stakeholders.

• A/B Testing Support: Design and prepare necessary design variations and assets required to support and measure experiments via A/B testing tools (e.g., Optimizely).

• Market & Competitive Analysis: Stay current on the latest UI/UX design trends, technology shifts, and competitive product offerings to ensure Consensus products maintain a market-leading position in user experience.

• Tooling Recommendation: Research and recommend essential design and collaboration software (e.g., Balsamiq, Figma, Miro, etc.) to optimize the design and product workflow.

• Cross-functional Collaboration: Collaborate closely with Product Managers and Engineering leads to translate business requirements into user-centered design solutions, fostering a collaborative environment.

• Documentation: Develop and maintain documentation for the newly established design system and UX principles, ensuring knowledge transfer and adherence.

• Roadmap Input: Actively participate in product roadmap definition, advising on design and user impact to ensure strategic alignment.

• User Research Support: Support Product Managers in conducting user research to gather insights and inform design decisions.

📝 Enhancement Note: The emphasis on establishing processes and a design system from scratch indicates a need for a candidate with strong strategic thinking and foundational design leadership capabilities, beyond just execution. The responsibilities highlight a blend of strategic planning, hands-on design, and influencing cross-functional teams.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI (Human-Computer Interaction), or a related field is preferred.

Experience:

• 5+ years of professional experience in a hands-on UI/UX design role, with a focus on designing complex B2B or enterprise software.

Required Skills:

• Expert-level proficiency in modern design, prototyping, and software development tools such as Figma, Jira, and Gemini.

• Proven experience conducting comprehensive product audits and translating findings into a actionable design strategy and roadmap.

• Extensive experience creating wireframes, user flows, low-fidelity, and high-fidelity prototypes across multiple platforms, including web and mobile experiences.

• Experience designing for and advising on quantitative user testing methodologies, such as A/B testing and multivariate testing.

• Thorough understanding of core UI/UX design principles, information architecture, and interaction design.

• Deep knowledge of web accessibility standards (WCAG) and best practices for compliance.

• Exceptional ability to work independently, manage a high volume of work, and drive strategic initiatives without direct supervision.

• Mastery of communication, negotiation, and presentation skills with internal and customer audiences, including the ability to articulate design rationale, manage feedback, and influence decision-making.

Preferred Skills:

• Relevant certifications in UX, Interaction Design, or Accessibility (e.g., CPACC, CSQA, Nielsen Norman Group certifications).

• Healthcare design experience.

• Experience in highly-regulated industries such as healthcare or finance.

• Experience with visual collaboration tools like Miro.

• Portfolio demonstrating success in simplifying complex business processes through design.

📝 Enhancement Note: The required experience levels (5+ years overall, 3+ in a lead/sole contributor capacity) emphasize the seniority and autonomy expected for this role. Proficiency in specific tools like Figma and Jira is crucial, as is a demonstrated ability to translate complex business needs into user-centric designs. The preference for healthcare experience highlights the industry context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate Strategic Impact: Showcase examples of how your design strategy and recommendations led to measurable improvements in usability, user experience, and product consistency.

• Design System Development: Include case studies or examples of your involvement in creating or contributing to design systems and component libraries, highlighting scalability and consistency.

• Process Implementation: Provide evidence of your ability to define and implement efficient design workflows, including request, review, and feedback processes.

• Hands-on Design Execution: Showcase wireframes, user flows, and high-fidelity prototypes for complex B2B or enterprise software, demonstrating the full design lifecycle.

• Accessibility Focus: Highlight projects where accessibility standards (WCAG) were a key consideration, demonstrating your understanding and application of these principles.

• User-Centric Problem Solving: Present case studies that illustrate how you translated business requirements and user needs into intuitive and effective design solutions.

• Data-Driven Design: Include examples of how you've used data, including A/B testing results or user research insights, to inform design decisions and iterate on features.

Process Documentation:

• Workflow Design: Evidence of creating clear, documented workflows for design requests, reviews, and handoffs to development teams.

• Design System Documentation: Examples of comprehensive documentation for design systems, including component guidelines, usage patterns, and accessibility standards.

• UX Principles & Best Practices: Documentation outlining established UX principles and best practices adopted within previous roles.

📝 Enhancement Note: Given this is a foundational role establishing design processes, the portfolio is critical. It should not only showcase design execution but also strategic thinking, process definition, and the ability to build scalable design foundations like component libraries and design systems. Demonstrating experience in B2B/enterprise software and accessibility is key.

💵 Compensation & Benefits

Salary Range: $115,000 - $122,500 annually.

Benefits:

• Annual Performance Bonus

• Employee Stock Purchase Plan (ESPP)

• Enhanced Time Off Packages

• Comprehensive Benefits Package (details not specified, but typically includes health, dental, vision insurance, retirement plans, etc.)

Working Hours: Standard full-time hours, likely around 40 hours per week, with flexibility expected for project needs and international collaboration.

📝 Enhancement Note: The provided salary range is specific to the United States market for a Senior UI/UX Designer role with significant strategic responsibilities. The inclusion of a performance bonus, ESPP, and enhanced time off suggests a competitive total compensation package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Healthcare, Cloud Services, Digital Transformation, Data Interoperability. Consensus Cloud Solutions operates at the intersection of healthcare technology and cloud services, focusing on secure data exchange and interoperability solutions. They leverage AI and NLP to transform healthcare data.

Company Size: While not explicitly stated, the mention of a "diverse team of innovators" and a "publicly traded" status suggests a medium-to-large enterprise, likely with a significant number of employees across various departments.

Founded: Over 25 years ago. This indicates a company with a solid history and established presence, now evolving with advanced technologies.

Team Structure:

• Design Function: This role is the sole design expert, responsible for establishing the design function. The designer will work closely with Product Managers and Engineering leads, implying a matrixed structure where design is embedded within product development teams.

• Reporting: While not explicitly stated, this individual likely reports to a Product leader or a VP of Engineering/Product, given the foundational nature of the role.

• Cross-functional Collaboration: Strong emphasis on collaboration with Product Management and Engineering is a core aspect of this role.

Methodology:

• User-Centered Design: The role mandates a user-centered approach, prioritizing usability, user experience, and user adoption.

• Data-Driven Decision Making: Recommendations and design improvements are expected to be data-driven, supported by audits, user research, and A/B testing.

• Agile/Iterative Development: The mention of iterative improvements and integration into product development workflows suggests an agile or iterative methodology.

• Process Optimization: A key responsibility is defining and optimizing design processes to enhance efficiency and product consistency.

Company Website: http://www.consensus.com/

📝 Enhancement Note: Consensus Cloud Solutions is positioning itself as an innovator in healthcare data transformation. The company's long history combined with its focus on AI, NLP, and advanced healthcare standards suggests a dynamic environment where established expertise meets cutting-edge technology. The remote-first culture is a significant aspect of their operational model.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor (IC) role, focused on establishing and leading the design function. It's a critical, high-impact position where the designer is the definitive voice for design standards and UX best practices. While not a people management role, it carries significant strategic weight and autonomy.

Reporting Structure: The Senior UI/UX Designer will collaborate closely with Product Managers and Engineering leads. Direct reporting is likely to a senior leader in Product or Engineering, such as a Director or VP, given the scope of establishing an entire design function.

Operations Impact: The impact is significant and direct. The designer will shape the user experience and aesthetic of the entire product portfolio, influencing user adoption, engagement, and overall product satisfaction. Their work directly contributes to the usability and market competitiveness of Consensus Cloud Solutions' offerings.

Growth Opportunities:

• Foundational Leadership: Opportunity to build and own the design function, setting standards, processes, and the aesthetic direction for the company's products. This offers a unique chance to shape the design culture.

• Strategic Influence: Direct involvement in product roadmap definition and executive stakeholder presentations provides high visibility and the ability to influence strategic decisions.

• Skill Expansion: Potential to expand into areas like design system governance, user research leadership, and championing accessibility certifications.

• Industry Specialization: Deepen expertise in designing for complex, regulated industries like healthcare, which is a high-demand specialization.

• Tooling Expertise: Opportunity to research and implement new design and collaboration tools, becoming an expert in the company's technology stack.

📝 Enhancement Note: The growth path for this role is less about traditional hierarchical promotion and more about expanding influence, ownership, and strategic impact within the design and product development landscape. It's an opportunity for a seasoned designer to leave a significant architectural mark on a company's product experience.

🌐 Work Environment

Office Type: Fully Remote. The company explicitly states "Fully remote within the U.S." and offers "many remote and hybrid career opportunities."

Office Location(s): While the role is fully remote within the US, the company is publicly traded and has a history, suggesting a corporate presence or headquarters, but the specific physical location is less relevant for this role.

Workspace Context:

• Autonomy and Flexibility: As a fully remote role, it offers significant autonomy in managing one's workspace and schedule, aligned with standard working hours and project demands.

• Digital Collaboration: The environment relies heavily on digital collaboration tools (Figma, Jira, Gemini, Miro) for communication, design iteration, and project management.

• Cross-functional Interaction: Frequent interaction with Product Managers and Engineering leads will occur primarily through virtual channels.

Work Schedule: Standard full-time, approximately 40 hours per week. The remote nature allows for some flexibility, but adherence to core business hours and meeting availability will be expected. Travel requirement of up to 10% may necessitate some schedule adjustments.

📝 Enhancement Note: The fully remote nature of this role is a key aspect. Candidates should be comfortable with asynchronous communication, effective self-management, and leveraging digital tools to collaborate and drive design initiatives. The company's emphasis on remote and hybrid opportunities suggests a mature remote work culture.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Hiring Manager Interview: A discussion with the hiring manager (likely a Product or Engineering leader) to delve into your experience, design philosophy, and strategic approach. Expect questions about your ability to establish design functions and systems.

• Design/Portfolio Review: A dedicated session where you will present your portfolio, walk through case studies, and articulate your design process, rationale, and impact. This is where you'll demonstrate your hands-on skills and strategic thinking.

• Cross-functional Interviews: Interviews with Product Managers and Engineering leads to assess your collaboration style, communication skills, and ability to translate business needs into user-centered solutions.

• Executive/Stakeholder Interview: A final interview, potentially with an executive, to gauge your ability to present and defend design concepts to leadership and discuss your vision for the design function.

Portfolio Review Tips:

• Structure Your Narrative: For each project, clearly articulate the problem, your role, the design process, the solutions, and the measurable outcomes or impact.

• Highlight Strategy & Process: Since this role is about establishing design functions, emphasize your experience in defining strategy, setting up processes, and building design systems.

• Showcase B2B/Enterprise Experience: Prioritize projects related to complex software, B2B applications, or enterprise solutions.

• Demonstrate Accessibility Expertise: Include examples where you actively incorporated and advocated for accessibility standards (WCAG).

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved user engagement, reduced error rates).

• Prepare for "How": Be ready to explain how you approached problems, made decisions, and collaborated with teams, rather than just showing the final output.

• Tailor to Consensus: Research Consensus Cloud Solutions and their products. If possible, subtly weave in how your skills and experience can address their specific challenges or opportunities.

Challenge Preparation:

• Design Audit Simulation: Be prepared to discuss how you would approach auditing Consensus's product portfolio, what criteria you'd use, and how you'd prioritize findings.

• Design System Proposal: Think about the key components and principles you would include in a design system for a company like Consensus.

• Process Definition Exercise: Be ready to outline a proposed design request and review process for a remote team.

📝 Enhancement Note: The interview process emphasizes both strategic thinking and hands-on execution. The portfolio review is a critical component, requiring candidates to not only showcase design quality but also their ability to build and lead design processes and systems. Preparation should focus on demonstrating strategic impact and process-building capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Expect to use it extensively for creating detailed designs and interactive prototypes.

• Jira: Crucial for project management, task tracking, and workflow management within product development cycles. Understanding how design integrates with engineering sprints is key.

• Gemini: Mentioned alongside Figma and Jira, this likely refers to Google's Gemini AI, suggesting potential use in design ideation, content generation, or analysis.

• Balsamiq (Recommended): A tool for low-fidelity wireframing, useful for rapid ideation and early-stage prototyping.

• Miro (Preferred): A visual collaboration tool highly recommended for remote teams, useful for brainstorming, user journey mapping, affinity diagramming, and workshops.

Analytics & Reporting:

• A/B Testing Tools (e.g., Optimizely): The role requires supporting A/B testing, so familiarity with designing variations for such platforms is important.

• User Research Platforms: While not explicitly named, expect to work with data from user research tools or platforms that track user behavior and feedback.

CRM & Automation:

• Not directly specified: While not a core focus for this UI/UX role, an understanding of how design impacts user journeys within CRM systems or automated workflows might be beneficial.

📝 Enhancement Note: Proficiency in Figma and Jira is paramount. The inclusion of Gemini suggests an interest in leveraging AI in the design process. Miro is highly recommended, indicating a preference for collaborative, visual tools in a remote setting. Candidates should be prepared to discuss their experience with these specific tools and how they integrate them into their design workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver for design decisions.

• Data-Driven Innovation: Utilizing data from audits, research, and testing to inform strategy and validate design choices.

• Efficiency and Scalability: Building design systems and processes that are efficient, repeatable, and scalable across the product portfolio.

• Collaboration and Communication: Fostering strong working relationships with Product and Engineering, ensuring clear and persuasive communication of design rationale and vision.

• Excellence in Design: Upholding high standards for usability, aesthetics, and accessibility in all design outputs.

• Continuous Improvement: A mindset of ongoing learning, adaptation to new trends, and iterative refinement of products and processes.

Collaboration Style:

• Empathetic and Inclusive: Working collaboratively with diverse teams, valuing different perspectives to create inclusive user experiences.

• Proactive and Autonomous: Taking initiative to identify design opportunities, establish best practices, and drive projects forward independently.

• Transparent and Articulate: Clearly communicating design concepts, rationale, and challenges to technical and non-technical stakeholders.

• Feedback-Oriented: Open to receiving and providing constructive feedback to improve designs and processes.

📝 Enhancement Note: The company values innovation in healthcare data transformation. The culture likely emphasizes a blend of technical expertise, a user-first approach, and collaborative problem-solving, especially important in a remote setting. The emphasis on establishing processes suggests a value placed on structure and methodology.

⚡ Challenges & Growth Opportunities

Challenges:

• Establishing Design Authority: As the sole designer, the challenge lies in building credibility and buy-in for design principles and processes across a company that may not have a mature design culture.

• Balancing Immediate Impact with Long-Term Vision: The need to deliver quick design wins while simultaneously building foundational elements like a design system requires careful prioritization and strategic planning.

• Remote Collaboration Complexity: Ensuring effective communication, feedback, and alignment with distributed product and engineering teams can be challenging.

• Driving Accessibility Compliance: Championing and enforcing accessibility standards (WCAG) can require significant education and advocacy within development teams.

• Integrating Complex Healthcare Data: Designing intuitive interfaces for complex healthcare data and workflows presents a unique set of challenges requiring deep understanding of user needs and regulatory requirements.

Learning & Development Opportunities:

• Design System Leadership: Opportunity to define and govern a company-wide design system, becoming a subject matter expert.

• Strategic Design Influence: Gaining experience in influencing product roadmaps and executive-level decision-making through impactful design leadership.

• Healthcare Technology Specialization: Deepening expertise in UI/UX for the healthcare industry, a growing and critical sector.

• Process Optimization Mastery: Developing advanced skills in defining, implementing, and refining design processes for maximum efficiency and effectiveness.

• AI in Design Exploration: Investigating and implementing AI tools (like Gemini) to enhance the design workflow and capabilities.

📝 Enhancement Note: The primary challenge is setting up a robust design function from scratch. The growth opportunities are significant for a candidate who thrives on building, influencing, and establishing best practices in a dynamic, technology-focused environment.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting a comprehensive product design audit. What key metrics and criteria would you focus on for a B2B enterprise software portfolio?"

• "How would you approach building a company-wide design system from the ground up? What would be your initial priorities and how would you ensure adoption?"

Company & Culture Questions:

• "Based on your understanding of Consensus Cloud Solutions, what do you see as the biggest UX challenges and opportunities for your products?"

• "How would you champion accessibility standards (WCAG) within an engineering-focused team that might not have prior experience?"

Portfolio Presentation Strategy:

• Start with the Vision: Begin by articulating your philosophy on design leadership and how you approach building design functions.

• Showcase Process & Strategy: For each case study, clearly delineate the problem, your strategic approach, the process you followed, and the resulting impact. Emphasize how you translated business needs into user-centered solutions.

• Highlight Design System & Process Work: If you have experience building design systems or defining workflows, dedicate specific slides or sections to showcase this expertise.

• Quantify Outcomes: Use data, metrics, and user feedback to demonstrate the success of your designs and their business impact.

• Address B2B/Enterprise & Healthcare: Tailor your examples to demonstrate relevant experience in complex software, B2B environments, and ideally, the healthcare sector.

• Be Prepared for Deep Dives: Expect detailed questions about your design decisions, rationale, and how you navigated challenges within specific projects.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, process-building capabilities, and a deep understanding of user-centered design principles, especially within complex B2B/enterprise contexts. Candidates should be ready to articulate how they would establish and lead a design function, not just showcase past design work.

📌 Application Steps

To apply for this UI/UX Senior Designer position:

• Submit your application through the provided link on the Consensus Cloud Solutions careers page.

• Curate Your Portfolio: Select 3-5 of your strongest projects that best showcase your experience in B2B/enterprise software design, design system creation, process definition, and accessibility. Ensure each project clearly outlines the problem, your role, process, solution, and measurable impact.

• Tailor Your Resume: Highlight keywords and responsibilities from your experience that directly align with the job description, particularly those related to establishing design functions, leading design strategy, and working in remote, cross-functional environments.

• Prepare Your Presentation: Rehearse your portfolio presentation, focusing on clear articulation of your strategic approach, process, and the impact of your work. Practice explaining how you would tackle the challenges of this role.

• Research Consensus Cloud Solutions: Familiarize yourself with their products, company mission, and recent news to demonstrate genuine interest and to better align your responses with their business objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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