Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Salsify

Location: Portugal

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: April 2, 2026

Experience Level: 5-10 years

Remote Status: Remote OK

🚀 Role Summary

• This Senior Product Designer role focuses on creating complex enterprise B2B software, requiring a strong command of the full UX process from discovery to execution.

• The position emphasizes rapid iteration in a fast-paced, startup-like environment, with high autonomy and accountability for design outcomes.

• A key aspect of this role involves working with and understanding users of generative AI/LLM-powered features within B2B SaaS products.

• Candidates will leverage a suite of user research and analytics tools to inform design decisions and measure impact, contributing to Salsify's growth and customer satisfaction initiatives.

📝 Enhancement Note: The job description emphasizes a "startup-like environment" within a scaling company ($100M to $500M), indicating a need for adaptability, proactivity, and a results-oriented mindset. The focus on "AI capabilities" and "generative AI/LLMs" points towards a forward-thinking product development approach, necessitating designers comfortable with emerging technologies.

📈 Primary Responsibilities

• Own the end-to-end UX design process, including user research, ideation, wireframing, prototyping, and final UI design for complex enterprise B2B software.

• Conduct user interviews, usability testing, and customer workshops to gather insights and validate design decisions, with a strong emphasis on understanding user needs and workflows.

• Collaborate closely with Product Managers, Engineering Managers, and development teams to define product strategy, iterate on designs, and ensure successful implementation.

• Design and develop features powered by generative AI and LLMs, such as AI assistants, copilots, or content generation tools, for B2B users.

• Utilize design systems (Habanero) and prototyping tools (Figma) to create high-fidelity designs, ensuring consistency and adherence to established design principles.

• Employ a range of research and analytics tools (Dovetail, Mixpanel, Intercom, LogRocket, Redash) to inform design, understand user behavior, and measure the impact of design solutions.

• Contribute to the continuous improvement of the UX team's processes, methodologies, and the overall product design culture at Salsify.

• Actively participate in a culture of mentorship, feedback, and continuous learning, sharing knowledge and supporting team growth.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking and hands-on execution, characteristic of senior design roles in growth-stage SaaS companies. The explicit mention of owning the "full UX process" and working with "high autonomy" suggests a need for self-starters who can manage their own projects and drive them to completion with minimal oversight.

🎓 Skills & Qualifications

Education: Not specified, but a Bachelor's or Master's degree in Design, HCI, or a related field is often preferred for senior roles.

Experience: 5+ years of Product Design / UX Design experience in B2B or Enterprise SaaS.

Required Skills:

• Proven experience in Product Design and UX Design within B2B or Enterprise SaaS environments.

• Demonstrated experience designing products with features powered by generative AI/LLMs for B2B users (portfolio must showcase this).

• Strong User Experience (UX) and research foundation, with a portfolio that clearly illustrates a research-driven design process.

• Proficiency in conducting user interviews, research sessions, and synthesizing findings into actionable design strategies.

• Excellent communication skills and English fluency, enabling effective collaboration and presentation to leadership and teams.

• Proficiency with design and prototyping tools, particularly Figma, and experience working with design systems.

• Ability to balance user needs with business objectives and identify the root cause of problems before proposing solutions.

Preferred Skills:

• Experience with Lean UX methodologies.

• Experience designing for B2B catalog, e-commerce, workflow automation, or data management products.

• Background in startups or fast-growth environments, showcasing adaptability and resourcefulness.

• Proven ability to elevate products from functional to exceptional user experiences.

• Familiarity with AI-powered design tools (e.g., Figma Make, Lovable).

• Experience using analytics and user behavior tools such as Mixpanel, LogRocket, or Redash.

📝 Enhancement Note: The requirement for AI/LLM experience in the portfolio is a critical differentiator. Candidates should be prepared to showcase specific projects that demonstrate their understanding and application of these technologies in a B2B context. The emphasis on "research-driven design process" means portfolios should go beyond final mockups to detail the journey of discovery, iteration, and validation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a robust research-driven design process that leads to measurable outcomes.

• Demonstrate experience designing products with AI/LLM-powered features for B2B users, including specific examples of AI assistants, copilots, or content generation tools.

• Include case studies that detail the problem identification, user research methodologies, design iterations, and the impact of design solutions on user success and business objectives.

Process Documentation:

• Provide clear documentation of your design process, including user research plans, synthesis of findings, wireframes, user flows, interactive prototypes, and final UI designs.

• Illustrate how you leverage data and user feedback (e.g., from Mixpanel, LogRocket, Intercom) to inform design decisions and measure the success of implemented features.

• Detail your experience working with design systems, such as Salsify's Habanero, ensuring design consistency and efficiency.

• Explain how you collaborate with product management and engineering teams throughout the product development lifecycle, from concept to launch.

📝 Enhancement Note: The portfolio is not just a gallery of work but a critical tool for demonstrating a candidate's problem-solving approach and impact. Emphasis should be placed on showing "why" and "how" behind design decisions, not just the "what." For this role, specific attention to AI/LLM integration within the described processes will be crucial.

💵 Compensation & Benefits

Salary Range: €51,000 - €60,000 EUR per year.

Benefits:

• Stock options, providing ownership and participation in Salsify's growth.

• Comprehensive health and medical benefits.

• Generous Paid Time Off (PTO) for work-life balance.

• Eligible roles may also include a commission plan or bonus incentive.

• Participation in Salsify's Total Rewards plan.

Working Hours: Approximately 40 hours per week, with the expectation of flexibility typical in fast-paced, growth-stage environments.

📝 Enhancement Note: The salary range provided is a national range for Portugal. Actual compensation may vary based on the candidate's specific experience, skills, internal equity, and external market data for comparable roles, particularly for remote positions within the EU. The inclusion of stock options is a significant benefit for a company in its growth phase.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / E-commerce Infrastructure / Product Information Management (PIM)

Company Size: Salsify is a growing company, described as being on the path from $100M to $500M in revenue, indicating a mid-to-large size with a significant global presence. The company was founded in 2012.

Founded: 2012

Team Structure:

• The UX team consists of product designers and technical writers, reporting to the UX Manager of Growth.

• Product Designers work in close collaboration with Product Managers and Engineering Managers, forming cross-functional "squads" or teams focused on specific product areas or growth initiatives.

Methodology:

• Salsify emphasizes a data-driven approach, utilizing tools like Mixpanel and Redash for analytics and insights.

• User research, including interviews and workshops, is central to their design process, ensuring user needs drive product development.

• They embrace rapid iteration and a "build-test-learn" cycle, characteristic of agile and Lean UX methodologies.

• Active exploration and integration of AI in the design process, using tools like Figma Make and AI-powered research.

Company Website: https://www.salsify.com/

📝 Enhancement Note: Salsify operates in the critical "digital shelf" space, providing essential infrastructure for brands and retailers to manage product information and win online. This context means the product design work directly impacts how major global brands present themselves to consumers, making it a high-impact area. The company's growth trajectory suggests a dynamic and evolving work environment.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a high degree of autonomy, ownership, and the ability to influence product strategy and execution. It implies mentorship of more junior team members and a deep understanding of complex problem domains.

Reporting Structure: Reports to the UX Manager of Growth within the R&D organization. Works closely with Product Managers and Engineering Managers within their specific product team.

Operations Impact: The role has a direct impact on user satisfaction, product adoption, and ultimately, Salsify's ability to drive customer success and business expansion. By creating intuitive and effective user experiences, particularly with innovative AI features, the designer contributes significantly to the company's competitive edge and revenue growth.

Growth Opportunities:

• Specialization: Deepen expertise in designing AI-powered B2B features, becoming a subject matter expert in this rapidly evolving field.

• Leadership: Potential to mentor junior designers, lead design initiatives within product teams, and contribute to the strategic direction of the UX function.

• Skill Development: Opportunity to learn and apply Lean UX methodologies, explore advanced AI design tools, and gain experience in diverse B2B product areas (e.g., e-commerce, data management, workflow automation).

• Career Progression: Potential to move into Lead Designer, Principal Designer, or management roles within the UX organization as the company continues to scale.

📝 Enhancement Note: The "Growth group" focus suggests opportunities to work on new product initiatives, explore emerging technologies, and directly contribute to company expansion. The emphasis on "ownership" and "accountability" at the Senior level indicates a clear path for those who demonstrate leadership and impact.

🌐 Work Environment

Office Type: While the company has headquarters in Boston and hubs in Lisbon and Sydney, this role is explicitly designated as "Remote OK" and remote locations are specified in Portugal. This suggests a distributed or hybrid work model with a strong remote-first culture.

Office Location(s): Lisbon, Portugal is highlighted as a hub, and the role is open to remote work within Portugal.

Workspace Context:

• The environment is described as "fast-paced, startup-like," fostering agility, curiosity, and passion.

• Collaboration is key, with designers working closely with product and engineering counterparts.

• Access to a range of sophisticated design and research tools (Figma, Dovetail, Mixpanel, etc.) is provided.

• A culture that supports experimentation, learning from mistakes, and continuous improvement.

Work Schedule: Standard full-time working hours (approx. 40 hours/week) are expected, with flexibility inherent in a remote setup and a growth-focused company.

📝 Enhancement Note: The remote nature of the role, particularly within Portugal, indicates a commitment to leveraging global talent. The emphasis on collaboration within a distributed team means strong asynchronous communication skills and proactive engagement are essential.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by the Talent team to assess qualifications and alignment with the role.

• Hiring Manager Interview: A conversation with the UX Manager of Growth to discuss your experience, design philosophy, and fit for the team. Expect questions about your approach to user research, problem-solving, and collaboration.

• Portfolio Presentation/Design Exercise: A session where you will present your portfolio, focusing on specific case studies that demonstrate your research-driven process, strategic thinking, and impact, particularly with AI/LLM features. You might also be asked to complete a take-home design exercise or participate in a live design critique.

• Cross-functional Interviews: Meetings with Product Management and Engineering counterparts to assess collaboration skills, technical understanding, and ability to work effectively in a cross-functional team.

• Final Interview: Potentially a conversation with senior leadership to discuss overall fit, career aspirations, and alignment with Salsify's values.

Portfolio Review Tips:

• Focus on Process, Not Just Polish: Clearly articulate your design journey. Show the "why" behind your decisions, the research that informed them, and how you iterated.

• Highlight AI/LLM Experience: Dedicate significant space to projects involving generative AI or LLMs. Explain the specific problems you solved, the user needs you addressed, and the outcomes achieved.

• Quantify Impact: Where possible, use metrics and data to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction).

• Tell a Story: Structure your case studies as narratives. Start with the problem, detail your approach, and conclude with the solution and its impact.

• Tailor to B2B SaaS: Emphasize your understanding of complex enterprise workflows, B2B user needs, and the nuances of designing for business users.

• Be Prepared for Questions: Anticipate questions about your decision-making process, how you handle design challenges, collaboration with engineers and PMs, and your experience with specific tools.

Challenge Preparation:

• Understand Salsify's Business: Research Salsify's product, target market (brand manufacturers, distributors, retailers), and competitive landscape. Understand the "digital shelf" concept.

• Practice Presenting Your Portfolio: Rehearse your portfolio walkthrough, ensuring you can clearly explain each case study within a given time frame.

• Prepare for Scenario-Based Questions: Think about how you would approach common design challenges in a B2B SaaS context, especially those involving AI integrations.

• Articulate Your Design Philosophy: Be ready to discuss your approach to user research, collaboration, and creating user-centered products.

📝 Enhancement Note: The emphasis on "research-driven design process" and specific AI/LLM experience in the portfolio is paramount. Candidates should prepare to discuss how they've used data and user feedback to achieve tangible business results in B2B environments.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for creating designs, wireframes, and prototypes, utilizing the Habanero design system.

• AI Design Tools: Actively embracing AI in the design process, mentioning tools like Figma Make and Lovable, and AI-powered research.

• Design Systems: Experience working with and contributing to design systems, specifically Salsify's "Habanero."

Analytics & Reporting:

• Mixpanel: For product analytics and understanding user behavior within the application.

• LogRocket: For session replay and debugging, offering insights into user interactions and potential issues.

• Redash: For data visualization and dashboard creation, likely used to track key performance indicators (KPIs).

CRM & Automation:

• Intercom: Likely used for in-app messaging, customer support, and user engagement.

• Dovetail: A user research repository for organizing and analyzing qualitative data from interviews and testing.

📝 Enhancement Note: Proficiency with Figma and a design system is standard. The critical differentiator here is experience with a suite of user research and analytics tools (Dovetail, Mixpanel, LogRocket, Redash) and a demonstrated willingness to integrate AI tools into the design workflow.

👥 Team Culture & Values

Operations Values:

• Equitable, Diverse, and Inclusive: Salsify strives to embody these principles, encouraging authenticity and valuing contributions from all backgrounds.

• Empowered: Employees are given freedom and responsibility to make Salsify a great place to work and drive outcomes.

• Positive Thinkers: A proactive and optimistic approach to challenges and opportunities.

• Take Action: A bias towards execution and getting things done.

• Care Deeply: A commitment to users, colleagues, and the company's mission.

• Agility, Curiosity, and Passion: Key attributes valued in team members, especially in a fast-paced environment.

Collaboration Style:

• Cross-functional Integration: Strong emphasis on seamless collaboration with Product Management and Engineering.

• Mentorship and Feedback: A culture that actively encourages giving and receiving feedback, and supports continuous learning.

• Shared Ownership: Team members feel a sense of ownership over product outcomes, not just their individual contributions.

• Experimentation: Encouragement to test, learn, and iterate, embracing that it's okay to be wrong before finding the right solution.

📝 Enhancement Note: The company culture is described as dynamic and people-centric, balancing high performance with a supportive and inclusive environment. The values align well with a growth-stage tech company focused on innovation and user success.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Creating intuitive user experiences for complex enterprise B2B software requires deep domain understanding and problem-solving skills.

• Rapid Iteration in a Growth Environment: Balancing the need for speed with maintaining design quality and a robust user experience.

• Integrating Emerging Technologies: Designing effectively with AI/LLM capabilities, understanding their limitations and potential, and translating them into valuable user features.

• Cross-functional Alignment: Ensuring seamless collaboration and shared understanding across Product, Engineering, and Design in a fast-paced environment.

• Remote Collaboration: Maintaining strong communication and team cohesion in a distributed or hybrid work setting.

Learning & Development Opportunities:

• AI/LLM Specialization: Becoming a leader in designing AI-powered product features for B2B markets.

• Product Strategy Influence: Contributing to the strategic direction of new products and features within the Growth group.

• Mentorship: Opportunities to mentor junior designers and contribute to the growth of the UX team.

• Cross-functional Expertise: Deepening understanding of Product Management and Engineering processes.

• Industry Exposure: Working with leading global brands and understanding their challenges in the digital commerce space.

• Lean UX & Agile Methodologies: Further developing skills in iterative design and rapid prototyping.

📝 Enhancement Note: The challenges presented are typical of senior roles in innovative tech companies, offering significant opportunities for professional growth and skill development, particularly in cutting-edge areas like AI in design.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through a complex B2B SaaS project you designed from conception to launch. What was your process, and what was the biggest challenge you overcame?"

• AI/LLM Design: "Describe a project where you incorporated generative AI or LLMs. What user problem did it solve, how did you approach the design, and what were the outcomes?"

• User Research & Validation: "How do you ensure your designs are user-centered? Describe a time when user research significantly changed your design direction."

• Collaboration: "How do you collaborate with product managers and engineers? Describe a situation where you had a disagreement and how you resolved it."

• Problem Solving: "Imagine a scenario where user adoption of a new AI feature is low. How would you diagnose the problem and what design solutions might you propose?"

Company & Culture Questions:

• "What interests you about Salsify and our mission to empower brands on the digital shelf?"

• "How do you contribute to an inclusive and collaborative team environment?"

• "How do you stay current with design trends and emerging technologies like AI?"

Portfolio Presentation Strategy:

• Structure is Key: Organize your portfolio into distinct case studies. For each, clearly state the problem, your role, the process, the solution, and the impact.

• Focus on AI: Ensure your AI/LLM projects are prominently featured and thoroughly explained. Detail the specific AI techniques used and their user-facing benefits.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) to illustrate your design decisions.

• Quantify Results: Whenever possible, present metrics that demonstrate the success of your designs.

• Practice Your Narrative: Be ready to present your work confidently and enthusiastically, articulating your thought process clearly and concisely.

Challenge Preparation:

• Anticipate Design Exercises: Be prepared for a design challenge that might involve a hypothetical B2B feature, potentially with an AI component. Focus on your process, not just the final output.

• Think About User Flows: Be ready to map out user flows for complex tasks.

• Consider AI Integration: If given a challenge, think about how AI could enhance the user experience or solve a problem within that context.

• Time Management: Practice completing design tasks within realistic time constraints.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio, specifically for AI/LLM experience and a demonstrably research-driven process. Candidates should prepare to articulate their strategic thinking and problem-solving abilities in the context of B2B SaaS and emerging technologies.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Salsify careers portal via the provided link.

• Portfolio Customization: Ensure your portfolio prominently features 2-3 strong case studies that highlight your B2B SaaS design experience, your research-driven process, and specifically, your work with generative AI/LLM-powered features. Tailor your portfolio's narrative to address Salsify's mission and the challenges of the digital shelf.

• Resume Optimization: Update your resume to clearly articulate your 5+ years of relevant experience, emphasizing achievements related to user research, product strategy, AI integration, and successful B2B SaaS product launches. Use keywords from the job description naturally.

• Interview Preparation: Practice presenting your portfolio walkthrough, focusing on clear articulation of your design process, decision-making, and measurable outcomes. Prepare to discuss your experience with Salsify's specific tools and methodologies.

• Company Research: Thoroughly research Salsify's products, target markets, company culture, and recent news. Understand their position in the market and how the Senior Product Designer role contributes to their growth strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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