Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Raiffeisen Bank Ukraine

Location: Kyiv, Ukraine

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-04-02

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design innovative and user-centric solutions for both mobile and web platforms, focusing on enhancing client experience within the banking sector.

• Contribute to the development and maintenance of a robust international design system, ensuring consistency and scalability across all Raiffeisen Bank digital products.

• Drive the discovery process by actively participating in user research, usability testing, and data analysis to inform design decisions and identify areas for optimization.

• Collaborate closely with cross-functional product teams, product managers, and engineers to translate technical requirements and constraints into effective, high-fidelity prototypes and final designs.

• Act as a design advocate, clearly articulating design rationale and decisions to stakeholders, and championing human-centered design principles throughout the product development lifecycle.

📝 Enhancement Note: This role is situated within a large, established financial institution with a significant digital transformation focus, indicated by the large IT product team and emphasis on innovation. The "Product Designer" title, combined with responsibilities like "user research," "prototypes," and "design solutions for mobile and web," clearly places this within a UX/UI and Product Design specialization. The explicit mention of "Fintech expertise" as a plus and the banking industry context are crucial for tailoring the response.

📈 Primary Responsibilities

• Conceptualize, design, and deliver intuitive user interfaces and engaging user experiences for Raiffeisen Bank's mobile applications and web platforms.

• Develop and maintain comprehensive design standards, style guides, and component libraries to ensure brand consistency and a cohesive user journey across all digital touchpoints.

• Actively participate in and contribute to the creation and evolution of an international design system, ensuring its adoption and effectiveness within the organization.

• Conduct user research activities, including interviews, surveys, and usability testing, to gather insights and validate design concepts with target audiences.

• Create detailed wireframes, user flows, low-fidelity mockups, and high-fidelity interactive prototypes to effectively communicate design ideas and solutions.

• Analyze technical requirements, constraints, and feasibility with engineering teams to ensure designs are implementable and optimized for performance.

• Foster close communication and collaboration within multidisciplinary Product Teams, ensuring alignment on design goals and project timelines.

• Serve as a proactive driver in the product discovery phase, identifying user needs, market opportunities, and potential areas for innovation.

• Clearly articulate and present design decisions, rationale, and user-centric justifications to stakeholders, product managers, and development teams.

📝 Enhancement Note: The responsibilities emphasize a blend of core UI/UX design tasks with a strategic contribution to design systems and product discovery, typical of mid-level to senior product designers in larger organizations. The explicit mention of "international design system" and "Fintech expertise" suggests a need for designers who can work with complex, regulated environments and contribute to scalable design solutions.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for this level of role. Equivalent practical experience will also be considered.

Experience: A minimum of 2-3 years of commercial experience in UI/UX design or product design roles is required. Experience within the financial services or fintech sector is a significant advantage.

Required Skills:

• Minimum 2-3 years of professional UI/UX or Product Design experience.

• Strong understanding and practical application of Human-Centered Design principles.

• Proven experience in conducting various user research methodologies (e.g., user interviews, surveys, persona development).

• Demonstrated experience in executing usability testing and analyzing results to inform design iterations.

• Fluency and advanced proficiency in Figma for wireframing, prototyping, and high-fidelity design.

• Solid understanding of Atomic Design principles and their application in building scalable design systems.

• Ability to create compelling low-fidelity and high-fidelity prototypes.

• Experience in analyzing technical requirements and constraints for design implementation.

• Excellent communication and collaboration skills, with the ability to work effectively within a Product Team.

Preferred Skills:

• Experience working within the Fintech or Banking industry.

• Contribution to or experience with building and maintaining international design systems.

• Familiarity with Agile development methodologies.

• Understanding of mobile-first and responsive web design principles.

• Experience with design thinking workshops and facilitation.

📝 Enhancement Note: The requirements highlight a strong foundation in user-centered design, practical tool proficiency (Figma), and experience with design systems. The "2-3 years" suggests a mid-level role, where candidates are expected to be self-sufficient in core design tasks but also capable of contributing strategically. Fintech expertise is a strong plus, indicating the need for candidates who understand the nuances of financial product design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 2-3 significant UI/UX or Product Design projects, ideally with a focus on mobile and web applications.

• Projects should demonstrate a clear understanding of the design process, from initial research and ideation to final implementation and iteration.

• For each project, clearly articulate the problem statement, your role and contributions, the methodologies used (e.g., user research, prototyping), and the design solutions implemented.

• Include examples of wireframes, user flows, high-fidelity mockups, and interactive prototypes.

Process Documentation:

• Evidence of participation in and contribution to user research initiatives, including methodologies employed and key findings.

• Examples of how user feedback and testing results were incorporated into design iterations.

• Documentation or case studies illustrating the application of Atomic Design principles or contributions to a design system.

• Clear explanations of how technical constraints were analyzed and integrated into the design process.

📝 Enhancement Note: For a product designer role, a strong portfolio is paramount. The emphasis here is on demonstrating not just aesthetic skills but also a robust, user-centered design process, an understanding of system thinking (design systems), and the ability to collaborate effectively. Projects within the fintech or banking sector will be highly advantageous for this specific role.

💵 Compensation & Benefits

Salary Range: Based on the experience level (2-3 years minimum) and location (Kyiv, Ukraine), a competitive salary range for a Product Designer would typically fall between 40,000 UAH to 80,000 UAH per month. This estimate accounts for the specific industry (banking/fintech) and the company's size and reputation.

Benefits:

• Competitive salary with guaranteed stable income and annual bonuses based on personal contribution.

• Referral program with rewards for bringing in new colleagues.

• Official employment with 28 days of paid leave.

• Additional paternity leave and financial assistance for parents with newborns.

• Hybrid work format flexibility.

• Modern office equipment and comfortable working conditions, including offices equipped with shelters and generators.

• Comprehensive Wellbeing Program:

  • Medical insurance from the first working day.
  • Access to consultations with psychologists, nutritionists, and lawyers.
  • Discount programs for sports and purchases.
  • Family days and in-office massages.

• Extensive Training and Development:

  • Access to over 130 online training resources.
  • Corporate training programs in CX, Data, IT Security, Leadership, and Agile.
  • Access to a corporate library.

• Opportunities to join over 15 professional communities, reading clubs, or sports clubs.

• Career advancement opportunities within the bank.

• Support program for defenders, maintaining jobs and paying average wages for mobilized individuals.

• Support program and community development for veterans.

Working Hours: The role is full-time, with a standard working week of 40 hours. The hybrid work format offers flexibility in balancing on-site and remote work.

📝 Enhancement Note: The salary range is an estimate for Kyiv, Ukraine, based on industry benchmarks for mid-level Product Designers in the tech and finance sectors. Raiffeisen Bank Ukraine offers a comprehensive benefits package, emphasizing employee well-being, professional development, and support for employees serving in defense. The hybrid model is a key benefit for work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Banking and Financial Services. Raiffeisen Bank Ukraine is a significant player in the Ukrainian market, recognized for its stability, customer service, and commitment to digital innovation. The company is part of a larger international financial group.

Company Size: Large. With over 5,500 employees and a dedicated IT product team of over 800 professionals, Raiffeisen Bank Ukraine operates on a significant scale, offering opportunities for impact and collaboration within a structured environment.

Founded: Over 30 years ago. This long history signifies stability, deep market understanding, and a proven track record in the Ukrainian banking sector.

Team Structure: The Product Designer will be part of a large, specialized Product IT team, exceeding 800 professionals. This team likely operates in a matrix structure, with designers reporting to design leadership and collaborating closely with product managers, engineers, researchers, and other specialists within specific product squads or development teams. The emphasis on "Product Team" collaboration suggests a cross-functional, agile approach.

Methodology:

• Data Analysis and Insights: The bank leverages data extensively for client service, product development, and strategic decision-making. Product Designers are expected to use data from user research, analytics, and A/B testing to inform their work.

• Workflow Planning and Optimization: Efficiency and client satisfaction are key drivers. Designers will be involved in mapping user journeys, identifying pain points, and optimizing workflows for seamless digital interactions.

• Automation and Efficiency Practices: While not a direct responsibility of the designer, understanding how automation impacts user experience and product design is beneficial, especially in a fintech context. The company's tech stack highlights a commitment to modern development and operational efficiency.

Company Website: https://raiffeisen.ua/

📝 Enhancement Note: Raiffeisen Bank Ukraine's culture appears to be a blend of traditional financial institution stability with a strong modern focus on technology, innovation, and employee well-being. The sheer size of the IT and product teams suggests a mature operational structure and a significant investment in digital product development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer. Candidates are expected to possess solid foundational skills and experience (2-3 years) and be capable of working independently on design tasks while also contributing to team-level strategic initiatives like design systems. They are expected to drive discovery and articulate their design rationale effectively.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Product Design, or a similar managerial role within the extensive IT product team. They will work in close collaboration with Product Managers and Engineering Leads within their assigned product squads.

Operations Impact: Product Designers at Raiffeisen Bank Ukraine have a direct impact on customer acquisition, retention, satisfaction, and operational efficiency. By creating intuitive and effective digital experiences for millions of clients, they contribute significantly to the bank's revenue, brand reputation, and competitive positioning in the market. Their work on design systems also ensures efficiency and scalability across the organization.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas such as mobile UX, web application design, design system architecture, or user research methodologies.

• Leadership: Progress to Senior Product Designer, Lead Product Designer, or Design Manager roles, taking on more strategic responsibilities, mentoring junior designers, and leading design initiatives.

• Cross-functional Moves: Opportunities to move into related roles such as Product Management, UX Research, or even business analysis, leveraging their deep understanding of user needs and product development.

• Skill Development: Continuous learning through provided online resources, corporate training programs, and participation in professional communities, enhancing skills in areas like Agile, CX, and emerging technologies.

📝 Enhancement Note: The growth path for a Product Designer at a large institution like Raiffeisen Bank is typically well-defined, offering progression from mid-level to senior and leadership roles. The emphasis on continuous learning and cross-functional opportunities is a significant draw for career-minded professionals.

🌐 Work Environment

Office Type: Hybrid work environment. This allows for a balance between in-office collaboration and remote work flexibility, catering to modern work preferences.

Office Location(s): Kyiv, Ukraine. The offices are equipped with essential amenities, including shelters and generators, providing a secure and functional workspace, especially important in the current geopolitical context.

Workspace Context:

• Collaborative Environment: The culture promotes teamwork and community, with numerous professional communities, reading clubs, and sports clubs fostering interaction and knowledge sharing among colleagues.

• Technology & Tools: Employees have access to modern equipment and are part of an organization that utilizes a sophisticated technology stack, indicating a well-resourced environment for design and development activities.

• Operations Team Interaction: Close communication within Product Teams is a core expectation, ensuring designers are integrated into the product development lifecycle and can collaborate effectively with engineers, product managers, and other stakeholders.

Work Schedule: A standard 40-hour work week is expected, with the flexibility of a hybrid model allowing for adaptable scheduling to manage personal commitments alongside professional responsibilities.

📝 Enhancement Note: The hybrid model and the provision of essential amenities like shelters highlight the company's commitment to employee safety and modern work-life integration. The emphasis on community and collaboration suggests a supportive and engaging work environment.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Screening: Initial review of resumes and portfolios for relevant experience, skills, and alignment with role requirements.

2. Portfolio Presentation & Discussion: Candidates will likely be asked to present a selection of their work, discussing their process, design decisions, and outcomes. This is a crucial step to assess problem-solving skills and communication abilities.

3. Technical/Skills Interview: May involve design challenges, case studies, or discussions focused on specific tools (e.g., Figma), methodologies (e.g., user research, atomic design), and industry knowledge (e.g., fintech).

4. Team/Cultural Fit Interview: Meeting with potential team members and hiring managers to assess collaboration style, cultural alignment, and overall fit within the Raiffeisen Bank Ukraine team.

5. Final Decision: Based on overall performance across all stages.

Portfolio Review Tips:

• Structure is Key: Organize your portfolio logically, starting with an overview of your role and the project's goals, followed by your process, challenges, solutions, and outcomes.

• Tell a Story: For each project, narrate the journey – the problem you were solving, the user needs you addressed, your design thinking, and the impact of your solutions.

• Show, Don't Just Tell: Include high-fidelity mockups, interactive prototypes, user flows, and visual examples of your work. Where possible, include data or metrics that demonstrate the success of your designs.

• Highlight Design System Contributions: If you have experience with design systems, showcase your contributions, including component examples, style guides, or documentation.

• Be Specific about Your Role: Clearly define your individual contributions, especially if working in a team environment.

• Tailor to Raiffeisen: Research Raiffeisen Bank's digital products and understand their user base and business goals. Highlight projects that demonstrate relevant skills or experience.

Challenge Preparation:

• Design Thinking: Be prepared to discuss your approach to problem-solving using design thinking principles.

• User Research Scenarios: Practice articulating how you would approach user research for a specific banking-related feature.

• Figma Proficiency: Be ready to demonstrate your skills in Figma, potentially through a live exercise or by discussing complex features you've utilized.

• Atomic Design: Prepare to explain Atomic Design principles and how you've applied them to build scalable UI components.

• Fintech Nuances: If you have fintech experience, be ready to discuss the unique challenges and considerations of designing for financial services.

📝 Enhancement Note: The interview process for a Product Designer typically involves a strong emphasis on portfolio review and practical design challenges. Candidates should be prepared to thoroughly explain their design process and articulate the rationale behind their decisions, especially concerning user needs and business objectives.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI/UX design, wireframing, prototyping, and collaboration. Advanced proficiency is essential.

• Design System Tools: Any tools or platforms used for managing and scaling design systems (e.g., Storybook integration, Zeroheight).

Analytics & Reporting:

• User Analytics Platforms: Experience with tools like Google Analytics, Amplitude, Mixpanel, or similar for tracking user behavior and feature adoption.

• A/B Testing Tools: Familiarity with platforms for running experiments to optimize designs (e.g., Optimizely, VWO).

CRM & Automation:

• While the designer may not directly manage CRM or automation tools, understanding how they integrate with user-facing applications and how design impacts data capture and workflow automation is beneficial. The company's tech stack lists:
  • CRM: Not explicitly mentioned, but likely involves integration points with customer data platforms.
  • Automation: Understanding of how design supports automated workflows in banking services.

📝 Enhancement Note: Figma is explicitly mentioned as a required skill. While other tools are not specified for the designer's direct use, awareness of the broader tech stack (AWS, Kubernetes, Java, Python, etc.) provides context for the engineering environment they will collaborate with.

👥 Team Culture & Values

Operations Values:

• People-Centricity: "Our main value is people" and "for us YOU matter!" This translates to a focus on employee well-being, development, and creating a supportive environment. For designers, this means prioritizing user needs and creating inclusive experiences.

• Collaboration & Community: "Our colleagues form a community," emphasizing mutual support, shared learning, and collective growth. Designers are expected to be team players, actively contributing to and benefiting from this collaborative spirit.

• Innovation & Curiosity: "Curiosity, talent, and innovation are welcome." This suggests an environment that encourages new ideas, experimentation, and embracing new technologies and design approaches.

• Efficiency & Continuous Improvement: While not explicitly stated as a core value for designers, the bank's focus on technology, automation, and large-scale operations implies a drive for efficiency. Designers contribute by creating streamlined, intuitive, and scalable solutions.

• Diversity, Equity, and Inclusion (DEI): Explicitly stated, Raiffeisen Bank upholds DEI principles, creating an inclusive environment for all employees, including veterans and people with disabilities. This should be reflected in user-centered design practices.

Collaboration Style:

• Cross-functional Integration: Designers work closely within "Product Teams," indicating a highly integrated, cross-functional approach where designers collaborate daily with product managers, engineers, and potentially QA and researchers.

• Process Review & Feedback: The emphasis on learning and community suggests an environment where feedback is valued, and processes are continuously reviewed and improved. Designers are expected to be open to constructive criticism and actively participate in design critiques.

• Knowledge Sharing: The presence of numerous professional communities and training programs fosters a culture of knowledge sharing. Designers are encouraged to share their expertise and learn from others.

📝 Enhancement Note: The company culture appears strongly focused on employee well-being, community building, and fostering an innovative spirit, balanced with the stability and professionalism expected of a large financial institution. DEI is a key stated commitment.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for a Regulated Industry: The banking sector has strict regulations and security requirements, which can present design constraints. Navigating these while still creating user-friendly experiences is a key challenge.

• Balancing Innovation with Stability: Introducing new features or design approaches in a large, established bank requires careful consideration of existing infrastructure, user familiarity, and the need for robust, reliable systems.

• Scaling Design Systems Internationally: Contributing to and maintaining an international design system involves managing diverse needs, languages, and cultural contexts, requiring a strategic and adaptable approach.

• Adopting New Technologies: Staying abreast of and integrating new technologies (like AI, as mentioned in the tech stack) into design processes and user experiences can be challenging.

Learning & Development Opportunities:

• Operations Skill Advancement: Opportunities to specialize in advanced UX research, interaction design, or design system architecture.

• Industry Exposure: Participation in corporate training programs covering CX, Data, IT Security, Leadership, and Agile methodologies provides broad business acumen. Access to over 130 online training resources offers continuous self-directed learning.

• Leadership Development: Potential to move into senior design roles, team leadership, or mentorship positions, developing management and strategic planning skills.

• Cross-Industry Learning: Engaging with other professional communities within the bank (e.g., Data, IT Security) can provide valuable cross-functional insights.

📝 Enhancement Note: The challenges are inherent to working in a large, established, and regulated industry like banking, requiring designers to be pragmatic and strategic. The growth opportunities are substantial, leveraging the bank's commitment to employee development and its diverse internal communities.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex feature for a regulated industry. How did you balance user needs with compliance and security requirements?" (Focus: Navigating constraints, user-centricity in regulated environments.)

• "Walk us through a project where you significantly contributed to a design system. What was your process, what challenges did you face, and what was the impact?" (Focus: Design system thinking, scalability, collaboration, impact measurement.)

• "How do you approach user research and testing for a new feature in a banking app? What methods would you prioritize and why?" (Focus: User research methodology, data-driven design, understanding user needs in fintech.)

Company & Culture Questions:

• "What do you know about Raiffeisen Bank Ukraine and our digital product strategy?" (Focus: Research, understanding of the company's market position and digital goals.)

• "How do you ensure your design decisions align with business objectives and user needs simultaneously?" (Focus: Strategic thinking, balancing stakeholder interests.)

Portfolio Presentation Strategy:

• Prioritize Impact: Select projects that showcase your problem-solving skills, user-centric approach, and quantifiable results (if available).

• Detail Your Process: Clearly articulate each stage: research, ideation, prototyping, testing, iteration, and final design. Use visuals to support your narrative.

• Highlight Collaboration: Explain how you worked with product managers, engineers, and other stakeholders.

• Demonstrate Figma Mastery: Be ready to discuss specific features or techniques you used in Figma to achieve your design outcomes.

• Articulate Rationale: For every decision, be prepared to explain the "why" – how it benefited the user or the business.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the design process, user empathy, technical proficiency, and the ability to articulate design rationale. Given the company's context, showcasing experience or understanding of the fintech/banking sector will be a significant advantage.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Ensure your portfolio highlights projects demonstrating your UI/UX design process, user research capabilities, Figma proficiency, and experience with design systems. Tailor your project selection to showcase relevant skills for the banking/fintech industry.

• Resume Optimization: Update your resume to clearly outline your years of experience, key skills (Figma, user research, Atomic Design, mobile/web design), and any relevant fintech or banking project experience. Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio, focusing on explaining your design process, decision-making rationale, and project outcomes. Prepare answers for common UX/UI and behavioral questions, and research Raiffeisen Bank Ukraine's digital offerings.

• Company Research: Familiarize yourself with Raiffeisen Bank Ukraine's mission, values, and recent digital initiatives. Understand their target audience and the competitive landscape in Ukrainian banking.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.