Weekend Framer - 6731, Warrington

📍 Job Overview

Job Title: Weekend Framer - 6731, Warrington

Company: Michaels Stores

Location: Warrington, United States

Job Type: PART_TIME

Category: Retail Operations / Art & Design Services

Date Posted: 2026-06-25

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• Develop and execute custom framing solutions, directly impacting customer satisfaction and sales revenue.

• Manage daily retail operations, ensuring adherence to Standard Operating Procedures (SOPs) and company policies.

• Cultivate strong customer relationships through personalized service and effective product recommendation, driving repeat business.

• Maintain visual merchandising standards and inventory accuracy within the framing department and adjacent retail areas.

📝 Enhancement Note: This role is framed as a "Weekend Framer," indicating a part-time, on-site position focused on customer interaction, sales, and production within a retail environment. The emphasis on "building customer relationships" and "creating a memorable framing solution" suggests a strong customer-facing component, while "delivering sales and production results" highlights the importance of both revenue generation and operational efficiency. The role requires hands-on skills in framing and a commitment to maintaining store standards.

📈 Primary Responsibilities

• Execute custom framing orders with a high degree of quality, precision, and adherence to production timelines.

• Engage customers proactively, identifying their needs and recommending appropriate framing solutions to enhance their art and memorabilia.

• Operate the framing equipment and glass cutter safely and efficiently, ensuring quality output for all custom projects.

• Maintain the visual presentation and stock levels of the ready-made frame department, including SISO (Single Item, Single Order) and Directed Replenishment processes.

• Provide exceptional customer service, assisting shoppers in locating products and offering solutions that meet their creative needs.

• Manage cash handling and operate the cash register with accuracy and adherence to company standards.

• Participate actively in truck un-loading and stocking processes, ensuring efficient inventory management and compliance with truck standards.

• Support company-wide shrink and safety programs through diligent adherence to procedures and proactive identification of risks.

• Collaborate with team members to create a positive and respectful work environment, embodying company values and serving as a role model.

• Assist with and execute Omni-channel processes, such as buy online, pick up in-store (BOPIS) or ship-from-store, as required.

📝 Enhancement Note: The core responsibilities highlight a blend of customer-facing sales, hands-on production, and general retail operational duties. The emphasis on "Elevated ABC Deliver" (likely a sales methodology or customer engagement program) and "personal designer" suggests an advisory sales role within framing. The inclusion of "SISO and Directed Replenishment" points to specific inventory management practices crucial for retail operations.

🎓 Skills & Qualifications

Education: High school diploma or equivalent is typically expected for entry-level retail positions; specific formal education in art or design is not explicitly required but can be beneficial.

Experience: 0-2 years of experience in a retail or customer-facing role. Prior experience in custom framing or a related craft is a plus but not mandatory.

Required Skills:

• Basic computer skills for point-of-sale (POS) systems and potentially order management.

• Fundamental measuring skills for accurate framing and material selection.

• Proficiency in operating framing equipment and a glass cutter (training may be provided).

• Demonstrated ability to perform basic cash handling and operate a cash register.

• Strong customer service orientation with excellent interpersonal communication skills.

• Ability to understand and adhere to Standard Operating Procedures (SOPs) and company policies. Preferred Skills:

• Previous retail sales experience, particularly in a consultative or design-oriented environment.

• Experience selling products or services, with a proven track record of meeting sales targets.

• Familiarity with visual merchandising principles and inventory management techniques.

• Basic knowledge of art, photography, or display principles to better advise customers.

• Experience with Omni-channel retail processes (e.g., BOPIS, ship-from-store).

📝 Enhancement Note: The requirements lean towards entry-level qualifications, emphasizing practical skills and a willingness to learn. The "basic computer skills" and "basic measuring skills" are foundational, while "ability to operate the framing equipment and glass cutter" suggests that while these are required, training is likely available. The distinction between "required" and "preferred" experience clearly outlines the ideal candidate profile.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly required for this entry-level role, candidates are encouraged to highlight any personal projects or previous work demonstrating an eye for design, precision, and attention to detail, particularly in crafting or visual arts.

• Showcase examples of successful customer interactions or sales achievements that demonstrate relationship-building and problem-solving skills.

• Any experience with inventory management, visual merchandising, or process adherence should be clearly articulated. Process Documentation:

• Candidates should be prepared to discuss their understanding of and approach to following Standard Operating Procedures (SOPs) and established workflows.

• Demonstrate an ability to learn and implement new processes quickly, such as those related to custom framing order fulfillment, cash handling, or Omni-channel operations.

• Be ready to articulate how they would ensure quality and efficiency in production tasks and customer service interactions.

📝 Enhancement Note: For an entry-level retail position like this, a formal portfolio is less critical than demonstrating practical skills and a commitment to process. The emphasis is on the candidate's ability to learn, follow instructions, and contribute to operational efficiency and customer satisfaction. Any prior experience, even informal, that showcases these attributes will be valuable.

💵 Compensation & Benefits

Salary Range: Based on the Part-Time status, entry-level experience requirement, and the retail industry in Warrington, PA, an estimated hourly wage would likely range from $12.00 to $16.00 per hour.

Benefits:

• 401(k) with Employer Match

• Employee Assistance Program (EAP)

• Medical Insurance (eligibility may vary based on hours worked)

• Dental Insurance (eligibility may vary)

• Vision Insurance (eligibility may vary)

• Telemedicine Services

• Flexible Spending Accounts (FSAs)

• Commuter Benefits

• Tuition Assistance

• Adoption Assistance

• Various Voluntary Insurance Options

• Employee Discounts on Michaels products

• Access to Partner Discount Programs

• Paid Time Off (accrual may vary based on hours and tenure)

Working Hours: As a part-time, weekend position, expected hours will primarily be on Saturdays and Sundays. The total weekly hours are not specified but may approach 20-30 hours, depending on business needs and candidate availability. The role may require flexibility to work nights, weekends, and early mornings as needed, aligning with typical retail operating schedules.

📝 Enhancement Note: The salary range is an estimate based on typical entry-level retail positions in Pennsylvania, considering the cost of living and common wage brackets for roles involving customer service and basic technical skills. Benefits are listed as potentially available, with the understanding that eligibility for certain benefits often depends on the number of hours worked per week for part-time employees. The "401(k) with employer match" and "Tuition Assistance" are particularly valuable for career development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Arts and Crafts Retail. Michaels is the largest specialty retailer of arts and crafts supplies in North America, operating over 1,300 stores. This context means the company culture likely emphasizes creativity, DIY projects, and community engagement around crafting and art.

Company Size: Over 1,300 stores across North America, with a significant corporate and warehouse infrastructure. This indicates a large, established retail organization with structured processes and career pathways.

Founded: 1973. With a long history, Michaels has a well-established brand identity and operational framework. Headquartered in Irving, Texas, it has a broad reach and deep experience in the retail sector.

Team Structure:

• The operations team within a Michaels store typically includes a Store Manager, Assistant Store Manager(s), Team Leads (e.g., Framing Supervisor, Seasonal Lead), and individual Team Members (e.g., Framers, Cashiers, Sales Associates).

• The Framer will likely report to a Framing Supervisor or a designated Team Lead, who in turn reports to the Assistant Store Manager or Store Manager.

• Collaboration is expected across all store functions, including sales floor associates, cashiers, and potentially stockroom personnel, to ensure smooth store operations, effective merchandising, and excellent customer experience. Methodology:

• Data Analysis & Insights: While direct analytical roles are limited at the store level, decisions on stocking, merchandising, and customer engagement are often informed by sales data, customer feedback, and corporate directives.

• Workflow Planning & Optimization: Adherence to SOPs is key. The role involves executing defined workflows for framing, sales, and inventory management, with opportunities for suggesting minor improvements based on practical experience.

• Automation & Efficiency: The company utilizes POS systems and potentially inventory management software to streamline operations. The focus for the Framer is on efficient execution of manual tasks and leveraging available technology.

Company Website: https://www.michaels.com/

📝 Enhancement Note: Understanding Michaels as a creative hub for North America helps frame the "art & design services" aspect of the role. The company's size and history suggest robust operational frameworks and potential for internal growth, even within part-time roles. The emphasis on SOPs indicates a structured approach to operations.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at the Entry Level / Front-line Operations tier. It focuses on direct customer interaction, hands-on production, and adherence to established operational procedures within a retail setting. It's a foundational role for individuals looking to gain experience in retail environments, customer service, and specialized craft services like custom framing.

Reporting Structure: The Weekend Framer typically reports to a Framing Supervisor or a Team Lead, who then reports to the Assistant Store Manager or Store Manager. This structure is common in retail, with clear lines of direct supervision and operational oversight.

Operations Impact: The Framer's impact is primarily seen in:

• Customer Satisfaction: Directly influencing customer experience through quality framing work, helpful service, and a positive store environment.

• Sales Revenue: Driving custom framing sales and contributing to overall store sales targets.

• Operational Efficiency: Ensuring timely order fulfillment, accurate inventory management, and adherence to store standards.

• Brand Representation: Acting as a brand ambassador by embodying Michaels' commitment to creativity and customer service.

Growth Opportunities:

• Skill Development: Opportunity to become highly proficient in custom framing techniques, advanced design consultation, and operating specialized equipment, potentially leading to a Senior Framer or Framing Specialist role.

• Retail Management Track: For ambitious individuals, this role can serve as a stepping stone into broader retail operations, moving into roles like Team Lead, Assistant Store Manager, or Store Manager, with further training in leadership, P&L management, and strategic store operations.

• Cross-Functional Experience: Gaining experience in various store functions (sales, merchandising, inventory, customer service) provides a well-rounded retail operational skillset.

• Specialization: Potential to move into other specialized areas within Michaels or the broader arts and crafts industry.

📝 Enhancement Note: The growth analysis emphasizes that while this is an entry-level role, Michaels provides clear pathways for advancement within retail operations, from specialized craft roles to full store management. The key is demonstrating proficiency, reliability, and a proactive approach to learning and customer engagement.

🌐 Work Environment

Office Type: Public retail store setting. This means the primary workspace is the sales floor and the dedicated framing area within the store. Stock rooms are also part of the environment.

Office Location(s): Warrington, PA (specifically 1055 Main St). This is a customer-facing location, requiring interaction with the general public.

Workspace Context:

• Customer Interaction: The environment is dynamic, with constant interaction with diverse customers, requiring adaptability and strong interpersonal skills.

• Tools & Technology: Access to framing equipment, glass cutters, heat presses, POS systems, and potentially inventory management tools. The environment requires safe handling of tools and materials.

• Team Interaction: Opportunities for daily collaboration with fellow store team members, fostering a team-oriented atmosphere. The framing area may be a more focused, specialized workspace within the broader store.

• Physical Demands: The role involves extended periods of standing, bending, lifting heavy items, and potentially using ladders, requiring a good level of physical stamina.

Work Schedule: Primarily weekend shifts (Saturday and Sunday). While specific hours aren't detailed, retail operations often require flexibility, including potential for early mornings, evenings, and working through store closing. This schedule is ideal for individuals seeking part-time work or supplemental income.

📝 Enhancement Note: The work environment is typical of a busy retail store, emphasizing customer engagement and hands-on tasks. The "Frame shop contains glass cutter and heat press" highlights specific operational tools that require careful handling and safety awareness. The mention of "some stock rooms may not be climate controlled" and "some outdoor work if assigned to retrieve shopping carts or while unloading trucks" provides a realistic picture of the physical demands and varied work conditions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief phone or online assessment to confirm basic qualifications, availability, and interest.

• In-Person Interview: A one-on-one or panel interview with the Store Manager or Assistant Store Manager. This will assess customer service skills, problem-solving abilities, understanding of the role, and cultural fit with Michaels.

• Skills Assessment: May involve a practical demonstration of basic measuring skills or a discussion about how they would handle specific customer scenarios related to framing.

• Onboarding: If selected, a formal onboarding process will include training on company policies, safety procedures, POS systems, and specific framing techniques.

Portfolio Review Tips:

• For this role, a formal portfolio isn't expected. Instead, focus on articulating your experience and skills during the interview.

• Be prepared to discuss specific examples of excellent customer service you've provided in past roles.

• Highlight any experience with tools, crafts, or precision work that demonstrates your ability to handle framing equipment.

• Prepare to discuss how you would approach selling custom framing solutions to different types of customers.

• If you have any personal projects (e.g., DIY crafts, home décor, personal framing) that showcase creativity and attention to detail, be ready to describe them. Challenge Preparation:

• Be ready for situational questions like: "How would you handle a customer who is unhappy with their framing order?" or "How would you prioritize tasks if you have a framing order due and a customer needs immediate assistance on the sales floor?"

• Practice articulating your understanding of the importance of SOPs and safety protocols in a retail environment.

• Prepare to discuss your availability for weekend shifts and any limitations.

📝 Enhancement Note: The interview process is designed to assess practical skills, customer service aptitude, and alignment with the retail environment. The "portfolio" aspect for this role is more about verbalizing relevant experiences and demonstrating a proactive, customer-centric attitude rather than presenting a formal document.

🛠 Tools & Technology Stack

Primary Tools:

• Framing Equipment: Various tools for cutting, assembling, and finishing frames, including potentially mat cutters, saws, staple guns, and corner moulder machines.

• Glass Cutter & Heat Press: Specific tools mentioned for glass cutting and heat application, requiring careful operation and safety protocols.

• Measuring Tools: Tape measures, rulers, and potentially specialized measuring devices for accurate framing.

• Hand Tools: Hammers, screwdrivers, utility knives, and other general tools for assembly and repair.

Analytics & Reporting:

• Point-of-Sale (POS) System: For processing sales transactions, managing customer orders, and potentially tracking inventory.

• Inventory Management Software: Used for tracking stock levels, managing replenishment (Directed Replenishment), and potentially conducting cycle counts or stock takes.

CRM & Automation:

• Customer Relationship Management (CRM) Elements: While not a dedicated CRM role, the job involves building customer relationships, potentially through order history tracking via the POS system or by engaging in personalized sales consultations.

• Order Management System: Integrated with the POS, this system would track custom framing orders from placement through production to completion.

📝 Enhancement Note: The technology stack is heavily weighted towards specialized framing equipment and standard retail operational tools like POS systems. Proficiency or aptitude for learning these tools is key. The "Elevated ABC Deliver" might also imply a specific software or process for customer engagement.

👥 Team Culture & Values

Operations Values:

• Creativity & Inspiration: Encouraging a passion for arts, crafts, and creative expression, both for customers and team members.

• Customer Focus: Prioritizing customer satisfaction through exceptional service, personalized solutions, and a welcoming store environment.

• Teamwork & Collaboration: Fostering a supportive atmosphere where team members work together to achieve store goals and assist each other.

• Integrity & Accountability: Upholding company standards, adhering to policies, and taking responsibility for individual and team performance.

• Efficiency & Quality: Striving for timely and high-quality execution of tasks, from custom framing to store maintenance.

Collaboration Style:

• Cross-functional Integration: Expected to collaborate seamlessly with other store associates, sharing information and supporting different departments (e.g., sales floor, cash wrap) as needed.

• Process Improvement Dialogue: While SOPs are followed, a culture that values feedback may allow for suggestions on improving workflow efficiency or customer experience within the framing department.

• Knowledge Sharing: Encouraging team members to share best practices, particularly regarding framing techniques, customer service strategies, and operational efficiency.

📝 Enhancement Note: Michaels' culture is deeply rooted in creativity and customer service. The values emphasize a balance between fostering creative expression and maintaining operational excellence. Team members are expected to be collaborative and accountable, contributing to a positive and productive store environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Production and Service Demands: Juggling the need to complete quality custom framing orders within deadlines while simultaneously providing excellent customer service on the sales floor.

• Managing Customer Expectations: Effectively communicating timelines, costs, and design possibilities to customers to ensure satisfaction with custom framing solutions.

• Physical Demands: The role requires sustained physical activity, including standing for long periods, lifting, and working with tools, which can be demanding.

• Learning Curve for Framing: Mastering the technical skills of custom framing, including precise measuring and operation of specialized equipment, requires dedicated learning and practice.

Learning & Development Opportunities:

• Framing Expertise: Deepen skills in custom framing design, material selection, and production techniques, potentially leading to specialization.

• Customer Service & Sales Excellence: Develop advanced consultative selling skills and techniques for building customer loyalty.

• Retail Operations Fundamentals: Gain a comprehensive understanding of retail management, inventory control, visual merchandising, and operational efficiency.

• Cross-Training: Opportunities to learn other store functions, broadening overall retail experience.

📝 Enhancement Note: The challenges are typical of a hands-on, customer-facing retail role. The growth opportunities are significant for an entry-level position, offering a clear path to specialization in framing or broader retail management.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience with custom framing or any similar craft/precision work. If you don't have direct experience, how would you approach learning it?" Preparation: Highlight any relevant DIY, craft, or meticulous work. Emphasize your eagerness and ability to learn quickly, referencing your understanding of the need for precision.

• "How would you approach a customer who is unsure about the best framing option for their artwork?" Preparation: Focus on active listening, asking clarifying questions about the art, the customer's preferences, and the intended display location. Mention your understanding of design principles and color theory if applicable.

• "Imagine you have a complex framing order due today, but a customer needs immediate help on the sales floor. How would you prioritize?" Preparation: Emphasize communication and collaboration. Suggest assessing the urgency of the sales floor customer, informing a supervisor if necessary, and finding a way to assist both efficiently without compromising quality or customer experience. Company & Culture Questions:

• "What do you know about Michaels and our commitment to creativity?" Preparation: Research Michaels' mission, values, and product offerings. Mention their role as a creative hub and your personal interest in arts and crafts.

• "Why are you interested in a weekend position specifically?" Preparation: Be clear and honest about your availability and why this schedule works for you.

• "How do you contribute to a positive team environment?" Preparation: Discuss your collaborative nature, willingness to help others, and ability to maintain a positive attitude, even during busy periods. Portfolio Presentation Strategy:

• Since a formal portfolio isn't required, prepare to verbally "showcase" your relevant skills and experiences.

• Use the STAR method (Situation, Task, Action, Result) to describe past experiences that demonstrate customer service, problem-solving, attention to detail, or any experience with tools or crafts.

• Be ready to discuss your understanding of the framing process and how you would ensure quality and efficiency.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of practical skills, excellent customer service aptitude, a proactive attitude, and alignment with Michaels' creative and collaborative culture.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Michaels careers portal.

• Resume Optimization: Tailor your resume to highlight any experience in customer service, sales, handling tools, or creative/craft-related activities. Use keywords from the job description such as "custom framing," "customer service," "sales," "measuring skills," and "retail operations." Quantify achievements where possible (e.g., "assisted X customers per shift," "maintained X% accuracy in cash handling").

• Portfolio Preparation (Verbal): Prepare to discuss specific examples of your skills and experiences during the interview. Think about times you've demonstrated attention to detail, problem-solving, or excellent customer interaction.

• Company Research: Familiarize yourself with Michaels' mission, values, and product lines. Understand their position in the arts and crafts market and their focus on creativity and customer experience.

• Interview Practice: Practice answering common retail interview questions, especially those related to customer service, problem-solving, and working in a team environment. Prepare to discuss your availability for weekend shifts.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.