Sr. UX Designer

📍 Job Overview

Job Title: Sr. UX Designer

Company: VisioLab GmbH

Location: Osnabrück, Lower Saxony, Germany

Job Type: Permanent employee

Category: Product Design / UX/UI

Date Posted: April 14, 2026

Experience Level: Mid-Senior Level (4+ years)

Remote Status: Remote-first with occasional travel

🚀 Role Summary

• Design intuitive and bulletproof user interfaces for high-speed, high-stakes environments where user experience is critical.

• Own the end-to-end user experience across VisioLab's product suite, ensuring seamless and efficient interactions.

• Conduct in-field user research to observe real users in actual venues, gathering crucial insights for design iteration.

• Collaborate closely with Product, Engineering, and ML teams to translate complex technical requirements into simple, user-friendly solutions.

• Build and maintain a scalable design system to accelerate product development and ensure design consistency.

📝 Enhancement Note: This role is specifically focused on UX design within the context of high-volume, fast-paced hospitality environments like stadiums and arenas. The emphasis on "every second counts" and "every pixel matters" highlights the critical nature of user experience in these settings, requiring a designer who can deliver robust and intuitive solutions under pressure.

📈 Primary Responsibilities

• Challenge product assumptions and advocate for user needs by conducting thorough user research and analysis before design solutions are defined.

• Design interfaces optimized for high-speed, high-stakes environments where clarity, speed, and error prevention are paramount for user success.

• Conduct user research directly in the field, observing users in stadiums, arenas, and other high-volume venues to understand real-world interaction challenges.

• Partner with Product Managers, Engineers, and Machine Learning specialists to translate complex system functionalities and user requirements into simple, elegant design solutions.

• Develop, maintain, and evolve a comprehensive and scalable design system to ensure consistency, efficiency, and rapid iteration across VisioLab's product suite.

• Rapidly prototype design concepts, conduct iterative user testing, and incorporate data-driven feedback and observational insights to refine user experiences.

📝 Enhancement Note: The responsibilities emphasize a proactive and ownership-driven approach to UX design, extending beyond typical UI creation to include deep user understanding, cross-functional collaboration, and system-level design thinking. The "challenge product assumptions" and "advocate for user needs" points indicate a significant influence on product strategy.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction, Design, Psychology, or a related field is typically expected for a Senior UX Designer role, or equivalent practical experience.

Experience: 4+ years of dedicated experience in UX/UI design, with a proven track record of working on complex, data-rich, or real-time product environments.

Required Skills:

• Proven expertise in User Experience (UX) and User Interface (UI) design principles and methodologies.

• Strong portfolio showcasing end-to-end user-centered design processes for challenging or high-stakes environments.

• Advanced proficiency in Figma for design, prototyping, and collaboration.

• Extensive experience with modern prototyping tools to create interactive and testable design concepts.

• Deep understanding and practical experience with design systems, including their creation, maintenance, and application.

• Demonstrated experience with component-based design thinking and its implementation.

• Exceptional product judgment, including the ability to question assumptions, ask critical questions, and influence product direction early in the development cycle.

• Ability to effectively balance user needs, business objectives, and technical constraints to deliver optimal solutions.

• A hands-on, low-ego approach to design, characterized by a willingness to design, test, learn, and iterate.

Preferred Skills:

• Experience designing for high-volume, fast-paced environments such as retail, hospitality, or event venues.

• Familiarity with AI-powered products or systems.

• German language proficiency is a plus.

📝 Enhancement Note: The "4+ years" experience requirement, coupled with the emphasis on "complex, data-rich, or real-time products" and "product judgment," indicates that VisioLab is looking for a seasoned designer capable of strategic thinking and independent problem-solving, not just execution. The portfolio requirement is highlighted as critical, especially for designs in challenging environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX/UI design projects, with a strong emphasis on complex, data-rich, or real-time product experiences.

• Case studies that detail the user research process, problem identification, design ideation, prototyping, testing, and final implemented solution.

• Demonstrations of how user needs were balanced with business goals and technical constraints in past projects.

• Examples of designing for high-stakes or high-pressure environments where clarity and efficiency were critical.

Process Documentation:

• Detailed documentation of user research methodologies and findings from field observations in real-world, high-volume settings.

• Workflow designs and optimization strategies implemented for user interfaces in fast-paced environments.

• Examples of rapid prototyping, iterative testing, and data-driven design refinement processes.

• Demonstrations of collaboration with engineering and product teams to translate complexity into simple user experiences.

📝 Enhancement Note: The portfolio is crucial for this role, acting as the primary evidence of a candidate's ability to handle complex design challenges in demanding environments. Emphasis should be placed on showcasing the design process, user research conducted in the field, and the impact of design decisions on user efficiency and business outcomes.

💵 Compensation & Benefits

Salary Range: Based on the experience level (4+ years), the location (Osnabrück, Germany), and the competitive nature of UX design roles in tech, a Sr. UX Designer salary in Germany typically ranges from €60,000 to €85,000 annually. This can vary based on exact experience, skills, and negotiation.

Benefits:

• Real ownership and impact from day one, with designs shipping to millions of users.

• A high-trust, low-politics work environment with fast decision-making processes.

• Company culture that values execution and practical results over perfectionism.

• Remote-first work arrangement, offering flexibility and work-life balance.

• Occasional travel to the Osnabrück office for team collaboration and strategic alignment.

• Subsidized sport membership, promoting employee well-being.

• Competitive salary package.

Working Hours: While not explicitly stated, a standard full-time position in Germany is typically 37-40 hours per week. The remote-first policy suggests flexibility in how these hours are managed, provided work is completed effectively and collaboratively.

📝 Enhancement Note: The salary estimate is based on current market data for Senior UX Designers in Germany, specifically for tech companies. The benefits highlight VisioLab's commitment to employee impact, autonomy, and well-being, aligning with modern tech company offerings. The "remote-first" policy is a significant perk for work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: AI-powered Technology, Retail Technology, Hospitality Tech, Self-Checkout Systems. VisioLab operates at the intersection of AI, computer vision, and retail technology, focusing on streamlining customer experiences in high-traffic venues.

Company Size: Approximately 50-200 employees (inferred from Series A funding and 400+ active systems). This "Series A closed" status suggests a growing, dynamic startup environment where individual contributions have a significant impact.

Founded: 2019. VisioLab is a relatively young company, indicating a fast-paced, innovative, and agile operational culture.

Team Structure:

• The UX team likely consists of a small, dedicated group of designers working closely with product managers and engineering.

• Reporting structure is probably within a Product or Engineering department, with the Sr. UX Designer acting as a lead or senior individual contributor.

Methodology:

• Data-driven product development, leveraging AI and user feedback to refine solutions.

• Agile development methodologies, enabling rapid iteration and quick responses to market needs.

• Strong emphasis on user-centered design, with a commitment to understanding and solving real-world user problems.

• Focus on execution and shipping products that have a tangible impact.

Company Website: https://visiolab.de/ (Inferred from .de domain and company description)

📝 Enhancement Note: VisioLab's culture is characterized by rapid growth, a focus on impactful execution, and a strong user-centric approach within a technically complex domain. The "high trust, low politics, fast decisions" and "execution over perfection" statements suggest an environment that values initiative, pragmatism, and direct contribution.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a position of significant responsibility and autonomy. The individual is expected to lead design efforts, mentor junior designers (if applicable), and significantly influence product strategy and user experience direction. The role requires strong product judgment and the ability to operate independently.

Reporting Structure: The Sr. UX Designer will likely report to a Head of Product, VP of Product, or Head of Design. They will work collaboratively with Product Managers and Engineering Leads, acting as a key stakeholder in product development cycles.

Operations Impact: The role has a direct and measurable impact on the company's success by ensuring the usability and efficiency of its AI-powered self-checkout systems. Successful UX design directly translates to faster customer throughput, increased customer satisfaction, reduced operational friction for clients (stadiums, arenas), and ultimately, greater adoption and revenue for VisioLab. Designs directly impact millions of users annually.

Growth Opportunities:

• Leadership Development: Opportunity to lead design initiatives, mentor junior designers, and potentially build out a UX team as the company scales.

• Skill Specialization: Deepen expertise in designing for complex, real-time, and AI-driven systems, becoming a subject matter expert in high-volume environment UX.

• Product Strategy Influence: Grow into a more strategic product role, contributing significantly to the product roadmap and vision based on deep user understanding.

• Industry Exposure: Work with high-profile clients (NFL, NBA, NHL), gaining experience in a rapidly growing and innovative sector of the tech industry.

📝 Enhancement Note: The "Sr." title signifies a leadership-oriented role where strategic thinking and the ability to drive design vision are paramount. The growth opportunities are geared towards deepening expertise, taking on leadership responsibilities, and having a substantial impact on the company's product direction and success.

🌐 Work Environment

Office Type: VisioLab operates on a "Remote-first" model, meaning the primary work environment is remote. However, there is an expectation of occasional travel to the Osnabrück office for specific team meetings, strategic planning, or collaborative sessions. This suggests a hybrid approach where remote work is the norm, but in-person interaction is valued for key events.

Office Location(s):

• Primary Office: Lotter Strasse 115, Osnabrück, 49080, Germany

• Secondary Office: Neumarkt 7, Osnabrück, 49074, Germany

Workspace Context:

• Remote workers will need a dedicated, productive workspace conducive to focused design work and virtual collaboration.

• The Osnabrück office likely provides a collaborative hub for team interactions, brainstorming sessions, and company-wide meetings.

• Access to modern design tools and collaborative platforms will be essential for seamless remote and hybrid work.

Work Schedule: While official working hours are not detailed, a remote-first approach often implies flexibility in scheduling, allowing designers to manage their time effectively. However, core collaboration hours will likely be established to ensure alignment with product and engineering teams, particularly across different time zones if applicable.

📝 Enhancement Note: The "Remote-first" policy is a key aspect of the work environment, offering significant flexibility. However, the requirement for occasional travel to Osnabrück means candidates should be comfortable with some level of in-person engagement and travel. This setup aims to combine the benefits of remote work with the value of in-person collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess fit for the role and experience level.

• Portfolio Presentation & Discussion: A dedicated session where you present your portfolio, walking through 1-2 key projects. Expect questions about your design process, decision-making, problem-solving, and impact. This is where your ability to articulate "product judgment" and design for challenging environments will be assessed.

• Skills-Based Interview: A discussion focusing on your technical skills (Figma, prototyping, design systems) and your approach to user research and collaboration. You may be asked to solve a hypothetical design problem or discuss your approach to specific UX challenges.

• Cross-Functional Interview: An interview with members of the Product, Engineering, or ML teams to assess your collaboration style, communication skills, and ability to translate complex requirements into simple designs.

• Final Interview: Potentially with a founder or senior leadership, focusing on cultural fit, strategic thinking, and long-term vision.

Portfolio Review Tips:

• Focus on Impact: Showcase not just the final designs, but the process and the resulting impact (e.g., increased speed, reduced errors, improved user satisfaction). Quantify results wherever possible.

• Demonstrate Process: Clearly articulate your research methods, design decisions, and how you iterated based on feedback, especially in challenging environments.

• Highlight "Product Judgment": Include examples where you challenged assumptions, pushed back on requirements for user benefit, or made difficult trade-offs.

• Showcase Figma & Design Systems: Provide examples of your proficiency in Figma and your experience with design systems, including components and their application.

• Tailor to VisioLab: Emphasize projects that align with VisioLab's context of high-volume, fast-paced environments, AI, or complex data.

Challenge Preparation:

• Be prepared for hypothetical design challenges that require you to think on your feet. Focus on your problem-solving process, ability to ask clarifying questions, and how you'd approach user research and ideation.

• Practice articulating your thought process clearly and concisely, especially when explaining complex design decisions or trade-offs.

• Prepare to discuss how you would balance user needs with business goals and technical constraints in a time-sensitive scenario.

📝 Enhancement Note: The interview process is designed to thoroughly evaluate a candidate's design expertise, strategic thinking, collaboration skills, and cultural fit. The portfolio is paramount, and candidates should be ready to deeply explain their process and the rationale behind their design decisions, particularly relating to efficiency and user experience in demanding scenarios.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for design, prototyping, and collaboration. Expect extensive use for UI design, wireframing, and interactive prototyping.

• Modern Prototyping Tools: Beyond Figma's capabilities, candidates might use tools like Principle, ProtoPie, or InVision for advanced prototyping needs.

• User Research Platforms: Tools for remote usability testing, survey creation, and participant recruitment (e.g., UserTesting.com, Maze, Typeform).

Analytics & Reporting:

• Product Analytics Tools: While not explicitly mentioned, tools like Mixpanel, Amplitude, or Pendo might be used to track user behavior and measure the impact of design changes.

• Heatmap & Session Recording Tools: Tools like Hotjar or FullStory could be used to analyze user interactions in real-time environments.

CRM & Automation:

• Not directly applicable to UX Design: While VisioLab uses CRM and automation for business operations, the Sr. UX Designer's focus will be on product-centric tools.

Design System Tools:

• Storybook or similar: For documenting and managing design system components, especially if the system is code-based.

• Component Libraries within Figma: Heavy reliance on well-structured Figma components and styles.

📝 Enhancement Note: Figma is the central design tool, but proficiency in other prototyping and user research tools is also expected. The emphasis on design systems suggests a need for systematic thinking and the ability to build scalable design components that engineering can readily implement.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, especially in high-pressure, time-sensitive situations.

• Execution & Impact: A focus on delivering functional, shipping products that have a tangible positive effect on millions of users and client operations.

• Agility & Speed: A culture that values rapid iteration, fast decision-making, and moving quickly to solve problems.

• Collaboration & Transparency: High trust, low politics, and open communication across teams to achieve shared goals.

• Pragmatism: A focus on practical solutions and execution over perfectionism, valuing what works in the real world.

Collaboration Style:

• Cross-functional Integration: Designers work hand-in-hand with Product Managers and Engineers from ideation to implementation, ensuring designs are technically feasible and meet business objectives.

• Data-Informed Decision Making: Collaboration involves leveraging user research data, analytics, and observational insights to guide design choices.

• Feedback Loops: An open culture for giving and receiving constructive feedback on designs and processes, fostering continuous improvement.

• Shared Ownership: A collective responsibility for the product's success, where designers contribute to strategic product discussions and problem-solving.

📝 Enhancement Note: VisioLab's culture prioritizes getting things done, making a real impact, and working collaboratively in a fast-paced environment. The ideal candidate will be comfortable with rapid iteration, direct contribution, and a high degree of autonomy within a supportive, yet demanding, team structure.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Extreme Environments: Creating intuitive interfaces that remain effective and easy to use in chaotic, high-pressure scenarios (e.g., crowded stadiums during peak times).

• Balancing Speed and Usability: Ensuring extremely fast transaction times without compromising clarity or increasing error rates for users under time constraints.

• Translating Complex AI/ML Functionality: Simplifying sophisticated AI and computer vision features into user-friendly interactions for non-technical users.

• Field Research Logistics: Conducting user research in dynamic, potentially difficult-to-access public venues, requiring adaptability and on-the-spot problem-solving.

• Scaling a Design System: Building and maintaining a robust design system that can support rapid product expansion and diverse use cases across different venue types.

Learning & Development Opportunities:

• Specialized UX Expertise: Deepen knowledge in designing for real-time systems, AI interfaces, and high-volume transaction environments.

• Product Strategy Contribution: Gain experience influencing product roadmaps and strategic decisions based on user insights and market needs.

• Mentorship: Potential to mentor junior designers or lead design efforts as the team grows.

• Industry Exposure: Work with leading brands in sports and entertainment, understanding their operational challenges and user needs.

• Continuous Learning: Opportunities to stay abreast of the latest UX trends, AI advancements, and design technologies through company support or personal initiative.

📝 Enhancement Note: The primary challenges revolve around the unique demands of the operating environment and the complexity of the technology. Growth opportunities are geared towards building specialized expertise, taking on leadership, and contributing strategically to product development in a high-growth tech company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a user group or environment with extreme time constraints or high pressure. What were the challenges, and how did your design address them?" (Focus on your process, trade-offs, and outcomes).

• "How would you approach understanding the needs of a busy stadium concession worker or patron who has only seconds to complete a transaction?" (Emphasize your user research methods and design thinking for speed and clarity).

Company & Culture Questions:

• "What excites you about VisioLab's mission and the problem we're solving?" (Research their website, clients, and news).

• "How do you approach collaboration with engineering and product teams? Describe a situation where you had to push back on a technical constraint for a user benefit." (Prepare to discuss your cross-functional work style and negotiation skills).

Portfolio Presentation Strategy:

• Structure: Select 1-2 projects that best showcase your ability to design for complex, high-stakes environments. For each, clearly outline the problem, your role, the process (research, ideation, testing), the solution, and the impact.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., "reduced transaction time by X%", "decreased error rates by Y%", "improved user satisfaction scores").

• Highlight "Product Judgment": Be ready to discuss specific instances where you made critical design decisions that balanced competing priorities, challenged assumptions, or led to a better product outcome.

• Demonstrate Figma & Design Systems: Show examples of your work within Figma, highlighting your use of components, styles, and any design system contributions.

• Engage: Be prepared for interactive questions during your presentation. Turn it into a discussion rather than a one-way monologue.

📝 Enhancement Note: Preparation should focus on demonstrating a deep understanding of user needs in demanding environments, strong problem-solving skills, strategic product thinking, and the ability to collaborate effectively. Your portfolio is your key tool to showcase these capabilities.

📌 Application Steps

To apply for this Sr. UX Designer position:

• Submit your application through the provided link on the VisioLab careers page.

• Portfolio Customization: Curate your portfolio to prominently feature projects that align with VisioLab's focus on high-volume, fast-paced environments, complex data, or real-time systems. Highlight case studies that demonstrate your user-centered design process, problem-solving skills, and measurable impact.

• Resume Optimization: Tailor your resume to emphasize keywords from the job description, such as "UX Design," "UI Design," "Figma," "design systems," "user research," "complex products," and "high-stakes environments." Clearly articulate your years of experience and specific achievements.

• Interview Preparation: Practice presenting your portfolio, focusing on clearly explaining your design process, decision-making, and the outcomes of your work. Prepare to discuss your approach to user research in challenging settings and your ability to collaborate with cross-functional teams.

• Company Research: Thoroughly research VisioLab's mission, clients (NFL, NBA, NHL), technology (AI-powered self-checkout), and company values. Understand their unique market position and the challenges of their operating environments to demonstrate genuine interest and a strategic fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.