UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Inetum

Location: Warsaw, Masovian Voivodeship, Poland

Job Type: Full-time

Category: User Experience (UX) / User Interface (UI) Design

Date Posted: May 15, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and develop intuitive, visually appealing user interfaces and interactive prototypes for a complex desktop web application.

• Drive user-centered design principles and user psychology to translate complex data into actionable insights for internal agents.

• Collaborate closely with Product Owners and development teams to establish and refine UX/UI processes within an Agile (Kanban) framework.

• Iteratively improve designs based on feedback from test user groups and proactively suggest innovative design solutions to enhance user experience.

• Contribute to the evolution of a design system and ensure consistency across a telecommunications industry customer care dashboard.

📝 Enhancement Note: This role is positioned as the primary UX/UI designer integrated directly into a development team. This implies a significant opportunity to shape processes and influence design direction from inception, requiring a proactive and hands-on approach. The hybrid model with specific office days emphasizes the need for strong in-person collaboration within the Warsaw, Poznan, or Lublin offices.

📈 Primary Responsibilities

• Conceptualize and design user interfaces for a desktop web application focused on network usage and customer behavior analysis, incorporating business intelligence features such as data visualizations, charts, KPIs, and interactive maps.

• Create detailed wireframes, mockups, and interactive prototypes to effectively communicate design ideas and user flows to stakeholders and the development team.

• Conduct and synthesize feedback from usability testing and a designated test user group to iterate on designs, ensuring an intuitive and effective user experience.

• Actively participate in Agile ceremonies (Kanban) and team meetings, contributing design expertise and fostering a collaborative environment with Product Owners and developers.

• Proactively identify opportunities for design improvements, suggest novel solutions, and contribute to the establishment of robust UX/UI processes and collaboration workflows.

• Ensure design consistency with existing visual elements while contributing to the development and evolution of a comprehensive design system.

• Translate complex requirements and data into user-friendly interfaces that empower approximately 3,000-4,000 internal agents.

📝 Enhancement Note: The responsibilities highlight a blend of core design execution and process establishment. Candidates are expected not only to deliver high-quality design assets but also to actively contribute to defining how UX/UI design is integrated and executed within the team and project lifecycle. The need to work with German-language UI content, while communicating in English, suggests a need for cultural awareness and meticulous attention to detail in localization.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in HCI, Design, Computer Science, or a related field is often preferred for mid-level UX/UI roles.

Experience: A minimum of 3 years of professional, commercial experience as a UX/UI Designer is required.

Required Skills:

• Proven experience in designing intuitive and visually appealing user interfaces for web applications.

• Strong understanding of user-centered design principles, user psychology, and best practices in user experience.

• Demonstrated ability to create wireframes, mockups, and interactive prototypes using design tools.

• Experience with usability testing methodologies and effectively gathering and interpreting user feedback.

• Skills in translating complex data and requirements into user-friendly design solutions.

• Creative problem-solving abilities to address usability challenges and enhance user journeys.

• Excellent communication and presentation skills, with the ability to articulate design concepts and rationale to technical and non-technical stakeholders.

Preferred Skills:

• Hands-on experience with Figma for design and prototyping.

• Experience working with React-based front-end applications.

• Familiarity with business intelligence features, data visualizations, charts, KPIs, and interactive maps.

• Experience in contributing to or developing design systems.

• Exposure to the telecommunications industry or similar complex B2B application environments.

📝 Enhancement Note: The "Nice to Have" section explicitly mentions Figma, indicating it's a highly desired tool. Given the role's focus on establishing processes, experience with React and design systems would be a significant advantage, allowing the candidate to hit the ground running with minimal ramp-up time.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects demonstrating end-to-end UX/UI design processes.

• Include examples of wireframes, high-fidelity mockups, and interactive prototypes that highlight user flows and interaction design.

• Present case studies that clearly articulate the problem statement, design process, user research conducted, design decisions, and the impact of the final solution (quantifiable metrics are a plus).

• Demonstrate proficiency in user-centered design principles and how they were applied to solve specific user problems.

Process Documentation:

• Provide examples or descriptions of how you have documented user flows, interaction specifications, and design guidelines.

• Illustrate your approach to collaborating with development teams to ensure accurate implementation of designs.

• Showcase your ability to contribute to or establish design systems, including component libraries and style guides.

• Demonstrate how you have contributed to defining or improving UX/UI processes within a team or project.

📝 Enhancement Note: As the first dedicated UX/UI designer, the portfolio should strongly emphasize not just the final visual output but the process of design, including how the candidate approached problem-solving, user research integration, and collaboration. Demonstrating an ability to define processes will be as crucial as showcasing design execution.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a mid-level UX/UI Designer with 3+ years of experience in Warsaw, Poland, the estimated annual gross salary range is PLN 80,000 - PLN 120,000. This range can vary based on the specific skills, portfolio strength, and negotiation.

Benefits:

• Flexible working hours.

• Hybrid work model (3 days in office, 2 days remote).

• Cafeteria system for personalized benefits.

• Generous referral bonuses (up to PLN 6,000).

• Potential revenue sharing opportunities for initiating new client partnerships.

• Dedicated Team Manager for ongoing guidance.

• Tailored technical mentoring from a dedicated leader.

• Team-building budget for online and on-site events.

• Opportunities to participate in charitable initiatives and local sports programs.

• Fully funded training, certifications, and participation in technology conferences.

Working Hours: Standard full-time hours, likely 40 hours per week, with flexibility offered through "flexible working hours."

📝 Enhancement Note: The salary estimate is based on publicly available data for UX/UI Designer roles in Warsaw, Poland, considering the 3+ years of experience requirement and the mid-level nature of the position. Inetum's comprehensive benefits package is a significant differentiator, particularly the investment in professional development and flexible work arrangements.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology Services, Digital Transformation Consulting, Software Development. Inetum Polska operates within the broader IT services sector, supporting businesses and public institutions across various verticals. The specific project is within the telecommunications industry, which is characterized by rapid technological advancements and a strong focus on customer experience.

Company Size: Global: Over 28,000 professionals. Poland: Significant presence with offices in multiple cities (Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz). This indicates a large, established organization with substantial resources and a structured approach to operations.

Founded: Inetum Group has a long history, though specific founding date for Inetum Polska isn't provided. The company's global presence and €2.5 billion revenue in 2023 suggest a mature and successful enterprise.

Team Structure:

• The UX/UI Designer will be the first dedicated specialist fully integrated into a specific development team, working alongside a Product Owner and developers.

• This implies a flat or matrixed structure within the project team, fostering direct collaboration.

• The candidate will receive guidance from a dedicated Team Manager and potentially a technical leader, indicating a supportive organizational structure for employee development.

Methodology:

• The project operates on an Agile (Kanban) methodology, emphasizing continuous delivery and workflow management.

• Inetum's broader offerings include Consulting, Technologies (Infrastructure & Application Management), Solutions (Software Implementation), and Custom Software Development, suggesting a diverse range of operational and project methodologies across the company.

• Data analysis and insights are central to the project's business intelligence features, requiring a data-driven approach to design.

Company Website: https://www.inetum.com/ (Global) and likely a dedicated Inetum Polska portal.

📝 Enhancement Note: The company's emphasis on digital transformation, strategic partnerships with major tech players (Microsoft, SAP, Salesforce, ServiceNow), and a robust employee benefits package points to a forward-thinking and employee-centric organization. The "first integrated UX/UI designer" aspect means the candidate will be instrumental in shaping how design functions within that specific team.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Mid-Level, requiring 3+ years of experience. It represents a crucial step for designers looking to deepen their expertise in specific project domains and gain experience in process definition. The role offers significant autonomy and the chance to be a foundational member of a design function within a project.

Reporting Structure: The UX/UI Designer will report functionally to the project's Product Owner for day-to-day tasks and design direction, and administratively to a dedicated Team Manager provided by Inetum. Technical mentoring will be available from an assigned technical leader.

Operations Impact: The UX/UI Designer's impact will be direct and significant, influencing the usability, efficiency, and adoption of a critical internal application used by thousands of agents. By improving the customer care dashboard, the designer will directly contribute to enhanced agent productivity, better customer service, and potentially increased revenue through more effective customer interactions and data utilization.

Growth Opportunities:

• Design System Leadership: Opportunity to lead the development and governance of the design system for this application, becoming a subject matter expert.

• Process Improvement: Play a key role in defining and refining UX/UI processes, potentially leading to a more senior or specialized UX role within Inetum or its clients.

• Technical Skill Expansion: Deepen expertise in React front-end development implications for design, and gain experience with business intelligence and data visualization tools.

• Mentorship: Develop mentoring skills by guiding junior designers (if the team grows) or by providing design expertise to developers.

• Cross-Industry Exposure: While this project is in telecommunications, Inetum's diverse client base offers potential future opportunities to work across various industries.

• Leadership: As the primary designer, there's a clear path to becoming a lead designer or UX manager for future projects, especially as Inetum continues to build its digital transformation capabilities.

📝 Enhancement Note: The growth potential is substantial due to the "first integrated designer" nature of the role. Candidates can position themselves as key influencers and leaders in shaping design practices. The company's commitment to funding training and certifications further supports professional development.

🌐 Work Environment

Office Type: Hybrid work model, requiring 3 days per week in a physical office located in Warsaw, Poznan, or Lublin. The remaining 2 days can be worked remotely. This suggests modern office spaces designed for collaboration and focused work.

Office Location(s): Warsaw, Poznan, or Lublin. Candidates can choose their primary office hub.

• Warsaw: A major European capital with extensive public transport, amenities, and a vibrant tech scene.

• Poznan: Another significant Polish city with a growing technology sector.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on team building suggest a culture that values in-person interaction for brainstorming, problem-solving, and team cohesion.

• Operations Tools & Technology: While not explicitly stated, the project utilizes a React-based front-end, and Figma is preferred. Access to modern design software and collaboration tools is expected.

• Operations Team Interaction: Frequent interaction with Product Owners and the development team is a core aspect of the role, fostering a dynamic and communicative work environment.

Work Schedule: Standard full-time, with flexibility in daily start and end times. The hybrid nature requires dedicated office days for in-person collaboration, while remote days offer flexibility for focused design work.

📝 Enhancement Note: The choice of office location (Warsaw, Poznan, or Lublin) offers flexibility. The 3-day in-office requirement is a common hybrid model, balancing the benefits of remote work with the necessity of in-person collaboration for design-centric roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial call to assess basic qualifications, experience, and cultural fit.

• Technical Interview / Portfolio Review: This is a critical stage where candidates present their portfolio. Expect to walk through 1-3 key projects, detailing your design process, challenges faced, solutions implemented, and outcomes. Be prepared to discuss your user research methods, wireframing, prototyping, and UI design rationale.

• Team/Hiring Manager Interview: This interview will likely focus on your collaboration style, problem-solving skills, understanding of Agile methodologies, and how you would integrate into the existing development team. You may be asked scenario-based questions related to design challenges.

• Potential Practical Exercise: While not explicitly stated, some companies may include a small design exercise or case study to assess practical skills. Given the role's focus on process establishment, this might involve a discussion about how you'd approach a specific design problem or process improvement.

• Final Interview: Potentially with a senior leader or executive, focusing on overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Focus on Process: Since you're the first designer, emphasize how you design, not just the final visuals. Show your thinking, decision-making, and research.

• Tell a Story: Structure your case studies with a clear narrative: problem, your role, process, solution, and impact.

• Quantify When Possible: If you have metrics on user satisfaction, task completion rates, or efficiency gains from your designs, include them.

• Highlight Collaboration: Show how you worked with developers, product managers, or stakeholders.

• Demonstrate Problem-Solving: Choose projects that showcase your ability to tackle complex design challenges.

• Tailor to the Role: Emphasize projects involving complex dashboards, business intelligence features, or B2B applications if possible.

• Be Ready for Figma: If you have Figma experience, be prepared to discuss your workflow, component usage, and prototyping capabilities.

Challenge Preparation:

• Process Design: Prepare to discuss how you would establish UX/UI processes within a new team, including collaboration with developers and Product Owners.

• User-Centered Design: Be ready to articulate your approach to user research and how you'd gather feedback for an application used by internal agents.

• Design System Thinking: Think about how you would approach building or contributing to a design system for this application, considering consistency and scalability.

• German Language Content: Consider how you would approach designing with German UI text, ensuring proper spacing and readability.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to not only design but also to influence and build. Demonstrating a structured approach to process creation and a proactive, collaborative mindset will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (preferred), Sketch, Adobe XD, InVision.

• Wireframing & Mockup Tools: Figma, Sketch, Adobe Creative Suite.

• Prototyping Tools: Figma, InVision, Axure.

Analytics & Reporting:

CRM & Automation:

Front-end Frameworks:

• React: Experience with or understanding of React's component-based architecture will be highly advantageous for designing and collaborating effectively.

📝 Enhancement Note: Figma is the standout preferred tool. A strong command of this platform, including its collaboration features and prototyping capabilities, is essential. Understanding React's implications for UI design will significantly enhance a candidate's value.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value driving all design decisions, ensuring the application meets the needs of its 3,000-4,000 internal users.

• Collaboration: Essential for working effectively within an Agile team, bridging the gap between design and development.

• Proactivity & Innovation: Encouraged to suggest improvements and shape processes from scratch.

• Efficiency: Designing intuitive interfaces that improve agent productivity and streamline workflows.

• Continuous Improvement: Iterative design process and a commitment to refining the user experience.

• Inclusivity & Diversity: Inetum emphasizes an inclusive work environment, which should extend to design considerations for all users.

Collaboration Style:

• Cross-functional Integration: The UX/UI designer is embedded within the development team, requiring constant interaction with Product Owners and developers.

• Feedback-Driven: Designs will be iterated upon based on feedback from test users and team members.

• Knowledge Sharing: The role involves establishing UX/UI processes, which necessitates sharing best practices and design rationale openly.

• Agile Mindset: Embracing flexibility, adaptability, and iterative work within the Kanban framework.

📝 Enhancement Note: The culture appears to be a blend of a large corporate structure (Inetum) with a dynamic, project-focused Agile team environment. The emphasis on employee development, community, and inclusivity suggests a positive and supportive workplace.

⚡ Challenges & Growth Opportunities

Challenges:

• Establishing UX/UI Processes: Being the first dedicated designer means building processes, standards, and a design system from the ground up. This requires strong initiative and organizational skills.

• Balancing Design Vision with Technical Constraints: Working within a React-based front-end and existing architecture may present limitations that require creative problem-solving.

• German Language Content: Designing for a language with different character sets and reading directions can pose layout and visual design challenges.

• Integrating with a Mature Dev Team: Effectively communicating design intent and collaborating with developers who may have varying levels of UX awareness.

• Shaping Perception: Educating stakeholders on the value and impact of UX/UI design within the project.

Learning & Development Opportunities:

• Process Design & Implementation: Gain invaluable experience in setting up and refining design workflows, a highly sought-after skill.

• Hands-on React Knowledge: Deepen understanding of how design translates into a specific front-end framework.

• Business Intelligence & Data Visualization: Develop expertise in designing interfaces for complex data analysis and reporting.

• Design System Development: Become a key contributor to or leader of a design system.

• Mentorship & Leadership: Opportunity to grow into a leadership role as the design function expands.

• Company-Sponsored Training: Fully funded access to training, certifications, and conferences to enhance skills.

📝 Enhancement Note: The primary challenge is also the greatest growth opportunity: the chance to build and define. Candidates who thrive in ambiguity and enjoy shaping processes will find this role exceptionally rewarding.

💡 Interview Preparation

Strategy Questions:

• Process Design: "How would you approach establishing UX/UI processes in a new project team where you are the first dedicated designer? What are your priorities for the first 90 days?"

• Collaboration: "Describe a time you had to collaborate closely with developers who had different ideas about a design. How did you reach a consensus?"

• Problem-Solving: "Imagine a key KPI on a dashboard is difficult for users to understand. How would you approach redesigning its presentation?"

• User Research: "Given this is an internal application, how would you go about gathering feedback from the 3,000-4,000 users when you can't conduct extensive interviews with all of them?"

• Design System: "What elements would you prioritize for a design system for a complex dashboard application like this?"

Company & Culture Questions:

• "What interests you about Inetum and this specific role?"

• "How do you stay updated on UX/UI trends and best practices?"

• "Describe your ideal work environment and how you contribute to a positive team culture."

Portfolio Presentation Strategy:

• Project Selection: Choose 2-3 projects that best showcase your end-to-end process, problem-solving skills, and ability to handle complexity.

Prioritize projects with dashboards, B2B applications, or significant data visualization if possible.

• Narrative Arc: For each project, clearly articulate:

  • The Challenge/Problem
  • Your Role and Responsibilities
  • The Target Users
  • Your Design Process (Research, Ideation, Wireframing, Prototyping, Testing)
  • Key Design Decisions and Rationale
  • The Solution (Showcase mockups and prototypes)
  • The Outcome/Impact (Quantifiable results if available)

• Tool Proficiency: Be ready to discuss your experience with Figma (or other tools) and how you leverage their features for efficiency and collaboration.

• Process Focus: Emphasize how you would apply your process to this new role, particularly in building out UX/UI functions.

📝 Enhancement Note: Interviewers will be looking for a candidate who can not only execute design tasks but also strategize, influence, and build. Demonstrating a proactive approach to process creation and a deep understanding of user-centered design will be paramount.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided SmartRecruiters link.

• Portfolio Customization: Ensure your portfolio prominently features projects demonstrating your ability to design complex interfaces, handle data visualization, and work within B2B/internal application contexts. Highlight your process and problem-solving approach.

• Resume Optimization: Tailor your resume to highlight your 3+ years of commercial UX/UI design experience, proficiency in relevant tools (especially Figma), understanding of user-centered design, and experience with Agile methodologies. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, focusing on the narrative of each project and your design decisions. Prepare answers to common UX/UI interview questions and scenario-based questions relevant to process creation and team collaboration.

• Company Research: Familiarize yourself with Inetum's global presence, its service offerings, and its commitment to digital transformation. Understand the telecommunications industry context for the project. Research the company's values to align your responses with their culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.