Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Red Badger

Location: Remote / London, United Kingdom

Job Type: Full-time

Category: User Experience Design / GTM Operations Support

Date Posted: 2026-05-15

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Remote OK (with potential for London-based collaboration)

🚀 Role Summary

• Drive user experience strategy and execution for large organizations to improve speed to market and deliver user-centric value.

• Act as a trusted consultant, building rapport with clients and simplifying complexity through expert facilitation and design thinking.

• Champion user needs and customer research, ensuring alignment with product and technology teams for effective product development.

• Leverage a strong understanding of Human-Centred Design, Lean UX, and Agile methodologies to guide project success.

• Produce designs at various fidelity levels, from low-fidelity sketches to high-fidelity prototypes, to iterate rapidly and effectively.

📝 Enhancement Note: While the title is "Senior UX Designer," the description emphasizes consulting, client management, and process improvement, aligning it closely with GTM Operations support roles that focus on optimizing the user journey and product adoption. The role requires bridging the gap between user needs, business objectives, and technical feasibility, a critical function in Go-To-Market operations.

📈 Primary Responsibilities

• Manage design stakeholders and coach clients or internal teams in applying Design Thinking, Lean UX, and Human-Centred Design principles.

• Design and facilitate impactful workshops and design sprints to drive innovation and problem-solving.

• Conduct comprehensive user research and user testing to gather insights and validate design decisions.

• Provide strategic consulting to Product Owners, particularly in backlog prioritization and roadmap development.

• Create prototypes at various levels of fidelity, from low-fidelity paper sketches to high-fidelity click-throughs, to visualize and test concepts.

• Perform audits of existing user experiences to identify areas for improvement and strategic enhancement.

• Collaborate closely with engineers, QA, and delivery teams to ensure designs are technically feasible and well-implemented.

• Lead UX activities on client projects, taking ownership of the design process from conception to delivery.

📝 Enhancement Note: The responsibilities clearly indicate a leadership and strategic component, going beyond typical individual contributor UX roles. The emphasis on coaching, stakeholder management, and backlog prioritization suggests a need for operational rigor and an understanding of how design impacts business outcomes, which is key for GTM operations.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Psychology, Computer Science, or a related field is often preferred for senior UX roles. Equivalent practical experience will also be considered.

Experience: 5-10 years of progressive experience in User Experience Design, with a proven track record of leading UX initiatives on complex projects.

Required Skills:

• In-depth knowledge and practical application of Human-Centred Design and Design Thinking methodologies.

• Proven experience working collaboratively and closely with engineers, QA testers, and other delivery disciplines.

• Demonstrated experience in client-facing roles, including presenting design concepts and facilitating workshops.

• Experience leading UX activities on projects, from initial discovery through to implementation.

• Proficiency with industry-standard design and prototyping tools such as Sketch and Figma.

• Aptitude to learn and introduce new tools and methodologies to enhance design processes.

• Experience designing for mobile-first responsive websites and native mobile applications.

• Experience conducting user testing at various fidelity levels, from guerrilla testing to formal lab-based studies.

Preferred Skills:

• Experience with Lean UX principles and Agile development environments.

• Familiarity with UX auditing techniques and best practices.

• Experience in consulting roles or for a digital product agency.

• Ability to consult on product backlog prioritization and strategy.

• Experience with design sprints and rapid prototyping.

📝 Enhancement Note: The requirement to work as a "sole UX Designer" in client engagements implies a need for strong project management and self-sufficiency, alongside robust communication skills for stakeholder management. This is a critical operational skill for driving initiatives forward independently.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of UX projects demonstrating end-to-end design thinking and problem-solving.

• Include case studies that clearly articulate the user problem, design process, user research conducted, and the final solution.

• Highlight examples of workshop facilitation, design sprint outcomes, and user testing methodologies employed.

• Demonstrate proficiency in prototyping at various fidelities, with clear explanations of the purpose and impact of each prototype.

Process Documentation:

• Examples of how you have documented user flows, journey maps, and wireframes.

• Case studies demonstrating how you have audited existing user experiences and recommended improvements.

• Evidence of how you have coached teams or clients on design methodologies and principles.

• Demonstrations of how you have managed design stakeholders and facilitated design sessions.

📝 Enhancement Note: A strong portfolio is paramount given the consulting nature of the role. Applicants should focus on showcasing their ability to not just design, but to manage the design process, facilitate collaboration, and influence stakeholders and product strategy, which are core operational competencies.

💵 Compensation & Benefits

Salary Range: For a Senior UX Designer with 5-10 years of experience in London, UK, the typical salary range is approximately £60,000 - £90,000 per annum. This can vary based on specific project demands, client engagements, and the candidate's specialized skills.

Benefits:

• Competitive salary and potential for performance-based bonuses.

• Comprehensive health and wellness benefits package.

• Generous paid time off and holiday allowance.

• Opportunities for professional development, training, and conference attendance.

• Flexible working arrangements, including remote work options.

• Pension scheme contributions.

• A collaborative and supportive work environment with a strong emphasis on learning and growth.

Working Hours: Standard full-time hours, typically around 40 hours per week. Flexibility is expected, particularly when working with clients on critical project timelines, but the role supports a healthy work-life balance and offers remote work flexibility.

📝 Enhancement Note: The salary estimate is based on current market data for Senior UX Designers in London, UK, considering the demand for experienced professionals in digital product development and consulting. The benefits are typical for a reputable digital consultancy.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Product Development & Consultancy. Red Badger works with large organizations across various sectors to improve their digital products and services, focusing on speed to market, user value, and process efficiencies.

Company Size: Red Badger is a medium-sized consultancy, likely employing between 50-200 individuals. This size often fosters a collaborative environment where individuals can have a significant impact and work across diverse projects.

Founded: Red Badger was founded in 2010. This provides a decade+ of experience and established methodologies in helping organizations with digital transformation and product development.

Team Structure:

• The UX team likely operates within project-specific pods, collaborating closely with Product Managers, Business Analysts, Developers, and QA Engineers.

• There's a strong emphasis on cross-functional collaboration, with UX designers working alongside other disciplines to deliver cohesive digital solutions.

Methodology:

• Data-Driven Design: Utilizing user research, analytics, and testing to inform design decisions.

• Agile & Lean Principles: Emphasizing iterative development, rapid prototyping, and continuous improvement.

• Human-Centred Approach: Placing the user at the core of all design and development processes.

• Consultative Engagement: Working closely with clients to understand their business challenges and co-create solutions.

Company Website: https://content.red-badger.com/

📝 Enhancement Note: The company's founding date and focus on helping large organizations suggest a mature consultancy with established processes and a strong client base. The emphasis on collaboration and iterative methods is typical of modern digital product agencies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior level, indicating a need for seasoned professionals who can operate with autonomy, lead initiatives, and mentor others. It's a critical role for driving GTM operational excellence by ensuring user-centricity and efficient product delivery.

Reporting Structure: Senior UX Designers often report to design leadership (e.g., Head of UX/Design) or project leadership (e.g., Project Manager, Delivery Lead). They are expected to work closely with product owners and engineering leads within project teams.

Operations Impact: The Senior UX Designer directly influences the success of digital products by ensuring they meet user needs and business objectives. This impacts customer acquisition, retention, and overall user satisfaction—key GTM metrics. By optimizing the user experience, they contribute to conversion rates, adoption rates, and reduced support costs.

Growth Opportunities:

• Leadership Development: Opportunities to lead UX efforts on larger, more complex client projects, and potentially mentor junior designers.

• Specialization: Deepen expertise in specific areas like user research, interaction design, design systems, or accessibility.

• Consulting Acumen: Develop advanced client management, facilitation, and strategic advisory skills.

• Cross-functional Expertise: Gain deeper understanding of product management, agile development, and business strategy.

• Potential for Principal/Lead UX Designer roles: Advancement to more strategic and impactful positions.

📝 Enhancement Note: The "Senior" title in UX often translates to a mid-to-senior level in broader operations contexts, requiring strategic thinking, leadership, and the ability to influence without direct authority. The growth path emphasizes increasing responsibility and strategic impact, aligning with operational career progression.

🌐 Work Environment

Office Type: Red Badger is a hybrid/remote-first company. While there are likely office spaces in London for collaboration and client meetings, the role is primarily remote.

Office Location(s): London, England, United Kingdom. This allows for in-person collaboration when necessary or desired, particularly for workshops and team building.

Workspace Context:

• Remote Collaboration: Expect to use a robust suite of collaboration tools (e.g., Slack, Zoom, Miro, Figma) for day-to-day work and client interactions.

• In-Person Collaboration: Opportunities to work from the London office or client sites for specific project phases, workshops, or team events. This fosters strong relationships and allows for intensive co-creation sessions.

• Technology Access: Access to necessary design software and tools, with an emphasis on modern, efficient, and collaborative platforms.

Work Schedule: While a standard 40-hour week is expected, Red Badger emphasizes flexibility. The nature of consulting often requires adaptability to client schedules and project deadlines, but the company promotes a healthy work-life balance.

📝 Enhancement Note: The "Remote / London" designation signifies a flexible approach. Candidates should be comfortable working remotely but also open to occasional travel or presence in London for collaborative sessions, which is common in client-facing consulting roles.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Screening: Review of CV and portfolio, assessing alignment with required skills and experience.

2. Initial Interview: A conversation with a hiring manager or senior team member to discuss experience, motivations, and cultural fit. Focus on understanding your approach to design challenges and client collaboration.

3. Portfolio Review / Workshop: A dedicated session where you present your portfolio, discussing 1-2 key projects in detail. Be prepared to walk through your process, research, decision-making, and outcomes. This may involve a practical design exercise or a facilitated workshop simulation.

4. Team/Cultural Fit Interview: Meeting with potential team members or peers to assess collaboration style and alignment with Red Badger's values.

5. Final Interview: A discussion with senior leadership to finalize the offer.

Portfolio Review Tips:

• Storytelling: Frame your projects as narratives – the problem, your approach, the challenges, the solution, and the impact.

• Process Over Polish: While polished visuals are good, demonstrating your thinking process, research methodology, and iterative iterations is more critical.

• Quantify Impact: Where possible, use data and metrics to show the success of your designs (e.g., improved conversion rates, task completion times, user satisfaction scores).

• Client Collaboration: Highlight instances where you managed client relationships, presented concepts, and incorporated feedback.

• Tool Proficiency: Be ready to discuss your experience with Figma, Sketch, and other relevant tools.

Challenge Preparation:

• Design Thinking Exercise: Be ready to tackle a hypothetical problem using design thinking principles. Practice framing the problem, identifying user needs, brainstorming solutions, and outlining a validation approach.

• Workshop Facilitation Simulation: Prepare to demonstrate how you would facilitate a short workshop or design sprint session, focusing on engagement and driving towards outcomes.

• Stakeholder Communication: Practice articulating design decisions clearly and concisely, addressing potential concerns from different stakeholder perspectives (e.g., business, technical).

📝 Enhancement Note: The emphasis on portfolio review and potential design challenges highlights the practical, hands-on nature of this role. Candidates must be able to clearly articulate their design process and demonstrate how they drive tangible outcomes for clients.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch (required). Proficiency in at least one is essential, with an aptitude to learn others.

• Collaboration: Miro, Mural (for workshops and whiteboarding), Slack, Zoom, Microsoft Teams.

• User Research & Testing: Tools like UserTesting.com, Lookback, Maze, or equivalent for conducting and analyzing user research and testing sessions.

Analytics & Reporting:

• Familiarity with web analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and measure design impact.

CRM & Automation:

• While not a core CRM role, understanding how UX impacts CRM adoption and data quality is beneficial. Familiarity with how user interfaces integrate with backend systems and data flows is advantageous.

• Experience with project management tools such as Jira, Asana, or Trello for tracking progress and managing tasks.

📝 Enhancement Note: The core tools are design-centric (Figma, Sketch). However, an understanding of analytics and project management tools is crucial for demonstrating the operational impact of UX design and for effective collaboration within project teams.

👥 Team Culture & Values

Operations Values:

• People People: Emphasizes respect, care, and fostering a safe environment for individuals to be their authentic selves. This translates to collaborative client interactions and supportive team dynamics.

• Find a Way: Encourages proactivity, accountability, and resourcefulness in achieving goals, even amidst uncertainty. This is vital for consulting roles where challenges are common.

• Always Learning: Fosters curiosity, continuous improvement, and a willingness to test and refine approaches. This means embracing new tools, methodologies, and feedback.

• Open & Fair: Promotes trust through transparent communication and a commitment to equitable outcomes. Essential for building strong client relationships and internal team cohesion.

• Collaborative: Values diverse perspectives, active listening, and open-mindedness to arrive at the best ideas. This underpins the team's approach to problem-solving and innovation.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with product, engineering, and QA teams is expected to ensure holistic product development.

• Client Partnership: Building trust and working as an extension of the client's team, fostering a partnership approach.

• Knowledge Sharing: A culture of sharing insights, best practices, and learnings across projects and teams to elevate collective expertise.

• Iterative Feedback Loops: Regularly seeking and providing constructive feedback to refine designs and processes.

📝 Enhancement Note: The values highlight a people-centric, growth-oriented, and collaborative culture. For a Senior UX Designer, this means being an empathetic communicator, a proactive problem-solver, and a continuous learner who contributes positively to team dynamics and client relationships.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Client Expectations: Balancing client demands with user needs and technical constraints requires strong negotiation and communication skills.

• Navigating Large Organizations: Working with large, often complex client organizations can present challenges in understanding internal structures, driving change, and gaining buy-in.

• Remote Collaboration Effectiveness: Ensuring seamless communication and collaboration with distributed teams and clients while maintaining high design quality.

• Rapidly Evolving Technologies: Staying current with new design tools, methodologies, and platform trends to provide cutting-edge solutions.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to deepen expertise in areas like service design, AI-driven UX, or specialized user research methods.

• Consulting Skills Enhancement: Training and mentorship in client management, business strategy, and advisory services.

• Exposure to Diverse Industries: Working with a variety of clients across different sectors provides broad industry knowledge and problem-solving experience.

• Internal Knowledge Sharing: Access to Red Badger's community of practice and internal training sessions covering a wide range of digital product development topics.

📝 Enhancement Note: The challenges are inherent to consulting and senior-level roles. The growth opportunities are substantial, emphasizing not just UX expertise but also broader consulting and strategic capabilities, which are highly valued in GTM operations.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to manage conflicting stakeholder requirements. How did you approach it and what was the outcome?" (Focus on negotiation, compromise, and user advocacy.)

• "How do you ensure user needs are met while aligning with business objectives and technical feasibility?" (Highlight your process for balancing these factors.)

• "Walk me through a complex UX problem you solved. What was your process, what tools did you use, and what was the impact?" (Prepare a detailed case study from your portfolio.)

Company & Culture Questions:

• "Why Red Badger? What interests you about our approach and values?" (Research their website, case studies, and values thoroughly.)

• "How do you stay updated with the latest trends in UX and digital product development?" (Showcase your commitment to continuous learning.)

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of the project, then dive deep into the problem statement, your role and responsibilities, the user research and discovery phase, ideation and design iterations, prototyping and testing, and finally, the outcomes and learnings.

• Visuals: Use clear, concise visuals. Show wireframes, user flows, prototypes, and final designs. Annotate key decisions and user feedback.

• Narrative: Tell a compelling story that demonstrates your problem-solving process, strategic thinking, and ability to deliver user-centric solutions.

• Interactive Elements: If possible, prepare a live demo of a key prototype or interactive element.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also consulting capabilities, strategic thinking, and the ability to collaborate effectively within a client-facing environment.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the Red Badger careers page.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your end-to-end UX process, client collaboration, and impact. Tailor your portfolio to highlight experience with Human-Centred Design, Lean UX, and mobile-first design.

• Optimize Your Resume: Ensure your resume clearly outlines your years of experience, key responsibilities, and achievements in UX design, using keywords from the job description such as "Human Centred Design," "Design Thinking," "User Research," "Prototyping," and "Stakeholder Management." Quantify achievements where possible.

• Prepare Your Presentation: Practice presenting your chosen portfolio projects, focusing on storytelling, clear articulation of your process, and demonstrating user-centric decision-making. Be ready for a potential design exercise or workshop simulation.

• Research Red Badger: Understand their company mission, values, client work, and overall approach to digital product development. This will help you articulate your fit and ask informed questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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