Senior UX/UI Designer

📍 Job Overview

Job Title: Senior UX/UI Designer

Company: Strattmont

Location: Egypt, Saudi Arabia

Job Type: FULL_TIME

Category: Product Design / UX/UI Design

Date Posted: 2026-09-06T21:52:29.853124

Experience Level: Mid-Level (3+ years)

Remote Status: Remote OK

🚀 Role Summary

• Design intuitive user experiences and interfaces for an AI-powered contact center platform, including dashboards and agent workspaces.

• Collaborate closely with product and engineering teams to maintain design systems and ensure high-quality production implementation.

• Create comprehensive user flows, wireframes, prototypes, and high-fidelity UI designs using Figma for complex, data-heavy interfaces.

• Contribute to and maintain a robust design system, ensuring consistency and reusability across the platform.

📝 Enhancement Note: This role is for a Senior UX/UI Designer focused on product design for an AI-powered contact center platform. The emphasis is on building complex interfaces, SaaS products, and data-heavy applications rather than marketing websites. The role requires strong Figma proficiency, design system contribution, and close collaboration with engineering.

📈 Primary Responsibilities

• Design user experiences and interfaces across Strattmont's web applications, focusing on AI-powered contact center functionalities.

• Develop user flows, wireframes, prototypes, and high-fidelity UI designs in Figma for complex dashboards, analytics, and admin tools.

• Create responsive layouts for desktop, tablet, and mobile interfaces, ensuring a seamless user experience across devices.

• Contribute to, maintain, and evolve Strattmont's design system, including components, states, variables, and design tokens.

• Partner closely with frontend engineers to ensure accurate implementation of designs and provide ongoing support.

• Conduct user research, usability testing, and design validation to inform design decisions and iterate on the product.

• Design for all user states, including empty, loading, success, error, and edge cases, ensuring a robust and user-friendly experience.

• Champion accessibility, keyboard navigation, contrast ratios, and overall usability throughout the design process.

• Review production implementations to identify areas for improvement and drive continuous enhancement of the product experience.

📝 Enhancement Note: The primary responsibilities highlight a hands-on design role with a strong focus on product development, system design, and cross-functional collaboration. The emphasis on "complex interfaces," "data-heavy interfaces," and "admin tools" is crucial for candidates to understand the nature of the design challenges.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically beneficial for understanding design principles and user behavior.

Experience: 3+ years of experience in UX/UI Design, Product Design, or a closely related field, with a proven track record of designing digital products.

Required Skills:

• A strong portfolio demonstrating real digital product work, showcasing user-centered design processes and impactful outcomes.

• Advanced practical knowledge and proficiency in Figma for creating wireframes, prototypes, and high-fidelity designs.

• Solid understanding of core UX principles, including information architecture, user flows, interaction design, and usability heuristics.

• Excellent visual design skills with a keen eye for detail, typography, color theory, and layout composition.

• Demonstrated ability to design complex interfaces, dashboards, SaaS products, or productivity-focused applications.

• Experience in creating and maintaining design systems, including component libraries and design tokens.

• Proficiency in responsive design principles and adapting designs for various screen sizes and devices.

• Understanding of accessibility fundamentals (WCAG) and experience designing inclusive interfaces.

• Ability to communicate design decisions clearly and confidently to product managers, engineers, and leadership.

• Self-directed work ethic, curiosity, and comfort working in a fast-moving startup environment.

• Fluency in both Arabic and English, with specific experience designing for both Right-to-Left (RTL) and Left-to-Right (LTR) interfaces. Preferred Skills:

• Experience with SaaS or B2B product design.

• Exposure to AI products or designing AI-powered interfaces.

• Familiarity with chat, messaging, voice, or conversational product design.

• Experience designing analytics and data visualizations.

• Knowledge of Storybook or other frontend component library tools.

• Experience conducting usability testing and synthesizing research findings.

• Skills in motion design or creating interactive prototypes beyond basic Figma capabilities.

• Experience as the first or only designer on a product, demonstrating end-to-end ownership.

📝 Enhancement Note: The required skills emphasize practical application and deep tool proficiency (Figma), alongside a strong understanding of design principles. The preferred skills point towards specialized experience that would be highly valuable given Strattmont's focus on AI and contact center technology. The language requirement (Arabic/English) and RTL/LTR experience are critical for the target regions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 comprehensive case studies detailing your design process from problem identification to final solution.

• Clearly articulate the business problem, user needs, and design challenges for each project.

• Demonstrate your approach to user research, ideation, wireframing, prototyping, and UI design.

• Highlight how you contributed to or utilized a design system and ensured design consistency.

• Present quantifiable outcomes or impact where possible, such as improved user engagement, task completion rates, or efficiency gains.

• Include examples of complex interfaces, dashboards, or data-heavy applications if available. Process Documentation:

• Within case studies, detail your methodology for conducting user research and usability testing, including participant recruitment and analysis of findings.

• Explain your workflow for translating complex requirements into user flows, wireframes, and interactive prototypes using Figma.

• Document your experience with design system development or contribution, including how components are structured, versioned, and maintained.

• Illustrate how you collaborate with engineers to ensure accurate implementation and iterate on designs based on production feedback.

• Provide examples of how you considered accessibility, responsiveness, and edge-case states in your design process.

📝 Enhancement Note: A strong portfolio is paramount for this role, serving as the primary evidence of design capabilities. The emphasis is on demonstrating a robust, user-centered design process applied to complex product challenges, with a specific need to showcase experience with design systems and collaboration with engineering.

💵 Compensation & Benefits

Salary Range: Based on the experience level (3+ years), the Senior UX/UI Designer role, and the specified locations (Egypt and Saudi Arabia), a competitive salary range can be estimated.

• Egypt: Approximately EGP 400,000 - EGP 800,000 per year, depending on experience, specific location within Egypt, and benefits package.

• Saudi Arabia: Approximately SAR 180,000 - SAR 350,000 per year, depending on experience, specific location within Saudi Arabia (e.g., Riyadh), and benefits package.

These estimates are based on industry benchmarks for UX/UI designers in tech startups in these regions, considering the demand for skilled professionals in AI and SaaS.

Benefits:

• Competitive salary and potential for stock options or performance bonuses.

• Comprehensive health insurance coverage.

• Paid time off and holidays.

• Opportunities for professional development, including training, conferences, and certifications.

• Remote work flexibility with potential co-working stipends.

• Contribution to a cutting-edge AI-powered product.

• Collaborative and innovative startup environment.

Working Hours: The standard working hours are expected to be around 40 hours per week. Given the remote nature and international collaboration, flexibility may be required to overlap with GMT+3 time zones for key meetings and team synchronization.

📝 Enhancement Note: Salary ranges are estimated based on typical compensation for mid-level to senior UX/UI designers in the tech industry in Egypt and Saudi Arabia, factoring in the remote work arrangement and the company's focus on AI. Specific benefits are inferred based on standard offerings for tech roles in these regions and startup environments.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Artificial Intelligence (AI), Customer Service Technology, SaaS. Strattmont is at the forefront of developing AI-powered contact center solutions, aiming to revolutionize how businesses interact with their customers through intelligent voice and chat agents. This industry is characterized by rapid innovation, data-driven decision-making, and a strong focus on user experience to drive adoption and efficiency.

Company Size: Strattmont appears to be a growing startup, likely between 11-50 employees based on typical startup trajectories for companies building complex AI platforms. This size suggests a dynamic, agile environment where individual contributions have a significant impact.

Founded: While the founding date is not provided, the company's focus on "next-generation AI" and a "fast-moving startup environment" indicates it is likely a relatively young company, possibly founded within the last 5-10 years, actively seeking to disrupt the contact center market.

Team Structure:

• The UX/UI team is likely small, potentially with this being the first or only dedicated designer, requiring a high degree of autonomy and cross-functional collaboration.

• Collaboration will be very close with Product Management and Engineering teams, likely involving daily stand-ups, sprint planning, and regular design reviews.

• The design team will work closely with leadership to align on product vision and user experience strategy. Methodology:

• Data-driven design: Decisions will be informed by user research, usability testing, analytics, and A/B testing where applicable.

• Agile development: The team will likely operate within agile methodologies (e.g., Scrum, Kanban) to facilitate rapid iteration and delivery.

• Design system-centric approach: Emphasis on building and maintaining a scalable design system for efficiency and consistency.

• User-centered design: A core philosophy ensuring that user needs and pain points are at the center of all design decisions.

Company Website: strattmont.com (This is an inference based on the domain_derived value and would need verification)

📝 Enhancement Note: The company culture is inferred to be that of a fast-paced, innovative tech startup focused on AI. The size and stage suggest a collaborative, hands-on environment where the designer will play a critical role in shaping the product's user experience.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX/UI Designer. This level typically implies a strong command of design principles, extensive experience in product development, and the ability to work independently on complex projects. Senior designers are expected to mentor junior team members (if any), influence product strategy, and contribute to the evolution of design processes and systems.

Reporting Structure: The Senior UX/UI Designer will likely report to a Head of Product, Product Manager, or potentially directly to a CTO or CEO in a smaller startup. The reporting line will emphasize collaboration with engineering and product teams.

Operations Impact: The UX/UI Designer's work will have a direct and significant impact on Strattmont's success. By creating intuitive and effective interfaces for their AI-powered contact center platform, they will influence:

• Agent Productivity: Streamlining workflows and reducing cognitive load for contact center agents.

• Customer Satisfaction: Improving the overall experience of using the platform, which indirectly affects end-customer interactions.

• Product Adoption & Retention: Making the platform easy to learn and use, encouraging wider adoption and reducing churn.

• Brand Perception: Shaping the perception of Strattmont as a user-friendly and innovative technology provider.

Growth Opportunities:

• Leadership: Potential to become the Lead UX/UI Designer or Head of Design as the company grows, managing a team and setting design direction.

• Specialization: Deepen expertise in AI/ML interfaces, conversational design, data visualization, or complex SaaS product architecture.

• Product Strategy: Gain deeper involvement in product strategy, contributing to roadmap planning and feature prioritization based on user insights.

• Cross-functional Expertise: Develop a strong understanding of AI technology, engineering processes, and business operations within the contact center domain.

• Mentorship: Opportunity to mentor junior designers and contribute to building a design culture within the company.

📝 Enhancement Note: The career analysis focuses on the seniority of the role and its potential for impact and growth within a startup environment. The emphasis is on how a Senior UX/UI Designer contributes to the "operations" of the business through product design efficiency and effectiveness.

🌐 Work Environment

Office Type: This is primarily a remote role. Strattmont supports remote work, with the expectation that candidates will have a suitable home office setup and the ability to work effectively independently. There might be an option to work from a co-working space, especially if based in Riyadh, to facilitate occasional in-person collaboration or team meetups.

Office Location(s): While remote, the company is based in or heavily overlaps with GMT+3 time zones, specifically mentioning Riyadh (Saudi Arabia) and Cairo (Egypt) as potential locations for remote workers. This implies a need for significant overlap with these time zones for real-time collaboration.

Workspace Context:

• Collaborative Environment: Despite being remote, the culture encourages close collaboration through digital tools like Slack, Figma, and video conferencing. Regular virtual team meetings and design critiques will be part of the workflow.

• Tools & Technology: Access to modern design tools (Figma), project management software, and communication platforms will be essential. The company will likely provide necessary software licenses.

• Operations Team Interaction: Frequent interaction with product managers, engineers, and potentially customer success or sales teams to gather requirements, provide updates, and ensure alignment.

Work Schedule: The standard work schedule is approximately 40 hours per week. Flexibility is expected, particularly for coordinating with team members in the GMT+3 time zone. This might involve occasional early morning or late afternoon calls depending on the candidate's specific location within the supported regions.

📝 Enhancement Note: The work environment is characterized by its remote-first nature, with a strong emphasis on asynchronous and synchronous collaboration using digital tools. The time zone overlap requirement is a key consideration for candidates.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Pre-Meeting Interview: Conducted by an agency (if applicable) or internal recruiter to assess basic qualifications, experience alignment, motivation, and cultural fit.

• Portfolio Deep-Dive: A crucial stage where the candidate presents selected projects, walking through their design process, rationale, challenges, and outcomes. This is an opportunity to showcase problem-solving skills and design thinking.

• Design Exercise (Paid Live Session): A practical, hands-on session simulating a real product problem. This assesses the candidate's ability to think critically, apply design principles, use Figma effectively, and communicate their thought process under timed conditions.

• Final Interview: A conversation with leadership (e.g., Head of Product, CEO, CTO) to discuss strategic vision, long-term goals, and assess cultural alignment and leadership potential.

• Decision & Offer: Aimed to be completed within two weeks of the final interview.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 projects that best represent your skills for this specific role (complex interfaces, SaaS, AI-related if possible).

• Structure Your Narrative: For each project, clearly outline: The Problem, Your Role, The Process (Research, Ideation, Design, Testing), The Solution, and The Impact/Results. Use visuals effectively.

• Highlight Process Over Polish: While polished visuals are important, focus on demonstrating your thought process, decision-making, and problem-solving abilities. Show your iterations and why you made certain choices.

• Quantify Impact: Whenever possible, include metrics or user feedback that demonstrate the positive outcomes of your design work.

• Address Design System Use: If you have experience with design systems, explicitly mention how you contributed to or utilized them, showcasing your understanding of scalability and consistency.

• Prepare for Questions: Anticipate questions about your design choices, how you handled challenging feedback, and your collaboration style.

Challenge Preparation:

• Understand the Problem: Carefully read and understand the brief for the live design exercise. Ask clarifying questions if needed.

• Time Management: Allocate your time wisely across understanding the problem, ideation, designing key flows/screens, and preparing to present.

• Focus on Key Flows: Prioritize designing the most critical user flows or screens that address the core of the problem.

• Communicate Your Thinking: Verbally articulate your thought process as you work. Explain your assumptions, design decisions, and trade-offs.

• Consider Edge Cases & Accessibility: Briefly mention how you would approach edge cases, error states, and accessibility for the proposed solution.

• Presentation Readiness: Be prepared to present your work clearly and concisely, highlighting your key design decisions and the rationale behind them.

📝 Enhancement Note: This section provides detailed advice tailored to the described interview process, emphasizing portfolio content, presentation strategies, and preparation for a live design exercise, all critical for a UX/UI role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, UI design, and collaboration. Mastery is essential.

• Design System Tools: Experience with tools or methodologies for creating and managing design systems (e.g., Figma's component features, potentially Storybook for frontend implementation).

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools or advanced Figma prototyping features is beneficial.

• Collaboration Tools: Slack, Zoom, Google Workspace/Microsoft 365 for communication and project management.

Analytics & Reporting:

• Analytics Platforms: Familiarity with how to interpret data from platforms like Google Analytics, Mixpanel, Amplitude, or similar, to inform design decisions and measure impact.

• Data Visualization Tools: Understanding of how data is presented in dashboards and analytics interfaces, and potentially experience designing such interfaces.

CRM & Automation:

• CRM Systems: While not a direct design tool, understanding how CRM data (e.g., Salesforce, HubSpot) might influence user workflows or agent tools is advantageous.

• Project Management Tools: Tools like Jira, Asana, Trello for tracking design tasks and sprint progress.

📝 Enhancement Note: The technology stack is heavily focused on design and collaboration tools, with Figma being the central piece. The emphasis on design systems and data interpretation highlights the need for a designer who understands the broader product development lifecycle.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, ensuring that designs are intuitive, efficient, and valuable.

• Innovation & Curiosity: A drive to explore new technologies (like AI) and design approaches to create cutting-edge solutions.

• Collaboration & Transparency: Open communication, constructive feedback, and a willingness to work closely with cross-functional teams.

• Data-Driven Decision Making: Using research, analytics, and user feedback to validate design choices and measure impact.

• Quality & Craftsmanship: A dedication to producing high-quality, polished designs with attention to detail, accessibility, and usability.

• Agility & Adaptability: Comfort working in a fast-paced startup environment, embracing change, and iterating quickly.

Collaboration Style:

• Cross-functional Integration: Designers are embedded within product and engineering teams, working closely on a daily basis.

• Feedback-Driven: An open culture for giving and receiving constructive feedback on designs, prototypes, and implemented features.

• Knowledge Sharing: Encouraging the sharing of design best practices, new tools, and insights across the team and company.

• Iterative Design Process: Embracing an iterative approach where designs are continuously refined based on testing, feedback, and evolving requirements.

📝 Enhancement Note: The culture and values are inferred to be typical of a modern tech startup, emphasizing user focus, innovation, and strong collaboration, particularly between design, product, and engineering.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Creating intuitive interfaces for complex AI capabilities and data-heavy dashboards requires significant problem-solving and user empathy.

• Balancing User Needs and Technical Constraints: Navigating the trade-offs between ideal user experiences and the capabilities or limitations of AI and development resources.

• Establishing a Design System from Scratch (or early stage): Building out or significantly contributing to a design system requires strategic thinking and ongoing maintenance.

• Working in a Fast-Paced Startup: Adapting to rapidly changing priorities, tight deadlines, and a dynamic product roadmap.

• Remote Collaboration: Effectively communicating and collaborating with distributed teams to ensure design consistency and alignment.

Learning & Development Opportunities:

• AI/ML Interface Design: Gaining specialized experience in designing user interfaces for artificial intelligence and machine learning products.

• Conversational Design: Developing expertise in designing for voice and chat-based interactions.

• Data Visualization Design: Enhancing skills in designing effective and insightful data visualizations for dashboards.

• Product Strategy Influence: Opportunity to contribute more broadly to product strategy and roadmap decisions.

• Leadership Track: Potential to grow into a design leadership role as the company scales.

• Industry Exposure: Learning about the contact center industry and its operational challenges from an AI perspective.

📝 Enhancement Note: This section identifies potential challenges inherent in the role and company stage, framing them as opportunities for skill development and professional growth, particularly in specialized areas like AI design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design an interface for a complex, data-heavy application. What were the key challenges, and how did you approach them?" (Focus on process, problem-solving, and outcomes.)

• "How would you approach designing a new feature for our AI-powered contact center platform, starting from a vague product requirement?" (Demonstrate your end-to-end design process, research methods, and collaboration with Product.)

• "Walk us through your process for creating and maintaining a design system. What are the key benefits and challenges?" (Showcase your understanding of scalability, consistency, and collaboration with engineering.) Company & Culture Questions:

• "What interests you most about Strattmont and our mission to build an AI-powered contact center?" (Research the company, its product, and its market.)

• "How do you handle constructive criticism or conflicting feedback from stakeholders (e.g., Product, Engineering)?" (Highlight your collaborative and adaptable approach.)

• "How do you ensure your designs are accessible and inclusive for all users?" (Emphasize your commitment to accessibility best practices.) Portfolio Presentation Strategy:

• Tell a Story: For each project, frame it as a narrative: the problem, your journey, the solution, and the impact.

• Emphasize Your Role: Clearly articulate what you specifically did, especially if you were part of a team.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your points. Annotate key design decisions.

• Be Prepared for Deep Dives: Anticipate detailed questions about your process, your rationale, and the trade-offs you made.

• Connect to Strattmont: Where possible, subtly relate your past experiences and skills to the needs of Strattmont and its AI-powered contact center platform.

📝 Enhancement Note: These interview questions are crafted to probe the candidate's design thinking, process, collaboration skills, and understanding of complex product challenges, directly relevant to the Senior UX/UI Designer role at Strattmont.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the provided application link on Dover.

• Portfolio Customization: Ensure your portfolio prominently features 2-3 case studies that best align with the requirements of designing complex, data-heavy interfaces and SaaS products. Highlight your Figma proficiency and design system experience.

• Resume Optimization: Tailor your resume to emphasize your 3+ years of relevant UX/UI or Product Design experience, using keywords from the job description (e.g., Figma, design systems, complex interfaces, AI, SaaS). Quantify achievements where possible.

• Interview Preparation: Practice walking through your portfolio projects, focusing on articulating your design process, decision-making rationale, and the impact of your work. Prepare for questions about your experience with complex interfaces and collaborative design.

• Company Research: Familiarize yourself with Strattmont's mission, product, and the AI-powered contact center space. Understand the importance of both RTL and LTR design considerations for their target markets.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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