Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Encora

Location: Lima, Peru

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-09-01

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the end-to-end product design lifecycle, from conceptualization to final implementation, for digital platforms.

• It involves creating user-centered interfaces and experiences for both web and mobile applications, emphasizing UI design principles.

• The position requires active participation in Service Design and Design Thinking methodologies to ensure holistic and innovative solutions.

• Responsibilities include developing high-impact presentations and collaborating closely with cross-functional teams to bring designs to life.

📝 Enhancement Note: The raw job description clearly outlines a Senior Product Designer role with a strong emphasis on user-centered design, digital product development, and collaborative teamwork. While the prompt requested Revenue Operations, Sales Operations, or GTM roles, this input is for a Product Designer. The enhancement will focus on tailoring the output to the provided Product Designer role, leveraging operations-adjacent concepts where applicable (e.g., process optimization, stakeholder management, data-driven decision-making) to align with the spirit of the prompt's operational focus without misrepresenting the role.

📈 Primary Responsibilities

• Spearhead the design of intuitive and engaging digital experiences for web and mobile platforms, translating complex user needs into elegant design solutions.

• Develop user-centered UI design proposals, ensuring consistency with branding guidelines and optimal user flow.

• Actively participate in Service Design workshops and Design Thinking sprints to map customer journeys and identify opportunities for innovation.

• Create detailed prototypes, proofs of concept, and compelling visual assets, including illustrations and animations, to effectively communicate design intent.

• Conduct user research, usability testing, and gather feedback to iterate on designs and validate solutions, ensuring alignment with user expectations and business objectives.

• Collaborate seamlessly with product managers, engineers, and other stakeholders to ensure design feasibility and successful implementation of digital products.

• Develop and deliver high-impact design presentations to articulate design rationale, present solutions, and gain stakeholder buy-in.

• Contribute to branding efforts by creating and refining visual identities, illustrations, and animations that enhance the overall product experience.

📝 Enhancement Note: The primary responsibilities have been expanded to detail the scope of a Senior Product Designer's role, emphasizing strategic contributions to user experience, visual design, and cross-functional collaboration, which are critical for driving product success and operational efficiency in product development.

🎓 Skills & Qualifications

Education: While specific educational requirements are not listed, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected for a Senior Product Designer role. Equivalent practical experience will also be considered.

Experience: A minimum of 5 years of progressive experience as a Product Designer, with a significant focus on digital product development for web and mobile platforms.

Required Skills:

• 5+ years of experience as a Product Designer.

• Extensive experience designing digital products for web and mobile platforms.

• Proven expertise in Service Design principles and methodologies.

• Strong UI design skills, including experience with branding, illustration, and animation.

• Proficiency in a wide array of design and prototyping tools: Figma, Sketch, Adobe Illustrator, Adobe Photoshop, InDesign, After Effects, LottieFiles, Maze, Premiere, Adobe XD, Milanote, Zeplin, Mural, Overflow, Marvel, and InVision.

• Hands-on experience with Design Thinking, Customer Journey mapping, Behavior Design, concept testing, User Testing, and advanced prototyping techniques.

• Demonstrated ability to conduct and interpret user research and usability testing.

• Experience creating impactful presentations for diverse audiences.

• Availability to work in a hybrid model in Lima, Peru. Preferred Skills:

• Prior experience designing digital products within the financial or banking sector.

• Familiarity with collaboration and project management tools such as Confluence, Keynote, Miro, Trello, and Notion.

• Understanding of Agile methodologies, including Kanban and Scrum.

• Experience using user behavior analytics tools like Hotjar.

• Excellent collaborative teamwork, leadership, creative problem-solving, and effective communication skills.

• High degree of autonomy and a strong user-centric orientation.

📝 Enhancement Note: The required and preferred skills have been detailed to reflect the comprehensive toolset and methodological knowledge expected of a Senior Product Designer. The inclusion of financial sector experience as a preference aligns with common industry hiring practices for specialized roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 5 years of product design work, with a strong emphasis on digital products for web and mobile platforms.

• Case studies demonstrating a deep understanding of the end-to-end design process, from user research and ideation to prototyping, testing, and final UI implementation.

• Examples of successful UI design, branding, illustration, and animation projects that highlight creativity and technical skill.

• Demonstrations of proficiency in Service Design and Design Thinking methodologies, illustrating how these frameworks were applied to solve complex problems.

• Evidence of creating high-impact presentations and effectively communicating design decisions and rationale to stakeholders. Process Documentation:

• Detailed documentation of design processes undertaken for past projects, including user research methodologies, ideation techniques, and prototyping workflows.

• Evidence of iterative design processes, showcasing how user feedback and testing results influenced design iterations and improvements.

• Documentation of collaboration with engineering and product teams, illustrating the handoff process and communication strategies for design implementation.

• Examples of how design solutions were measured for impact and effectiveness, linking design outcomes to user satisfaction and business goals.

📝 Enhancement Note: This section emphasizes the critical need for a robust portfolio that validates the candidate's experience across the entire product design lifecycle and their ability to articulate their process. The requirements are framed to demonstrate not just design output, but the strategic thinking and operational rigor behind it.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Lima, Peru, with 5-10 years of experience and hybrid work arrangements, a competitive salary range would typically fall between PEN 8,000 to PEN 14,000 per month. This estimate considers the demand for specialized design skills, the hybrid work model, and the cost of living in Lima.

Benefits:

• Competitive monthly salary within the estimated range.

• Hybrid work arrangement, offering flexibility with 2-3 days of office attendance per week.

• Opportunities for professional development and continuous learning in design technologies and methodologies.

• Collaboration with diverse, multidisciplinary teams on innovative digital products.

• Potential for career advancement within Encora.

• Standard Peruvian labor benefits (e.g., CTS, gratificaciones, vacation days, health insurance contributions).

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week, with flexibility managed within the hybrid work arrangement framework.

📝 Enhancement Note: A salary range has been estimated based on typical market rates for Senior Product Designers in Lima, Peru, considering the specified experience level and hybrid work arrangement. This estimate is provided for informational purposes and should be verified with the employer.

🎯 Team & Company Context

🏢 Company Culture

Industry: Encora operates within the technology and software services industry, focusing on digital transformation and product engineering. This context implies a fast-paced, innovation-driven environment where design plays a crucial role in client solutions.

Company Size: While not explicitly stated, Encora is a large global organization. This scale suggests opportunities for exposure to a wide variety of projects and clients, along with structured processes and potential for career growth.

Founded: Encora was founded in 2003. This history indicates a stable company with established practices and a strong market presence.

Team Structure:

• The design team likely consists of specialists in various design disciplines, including UI, UX, Service Design, and potentially branding and animation.

• As a Senior Product Designer, you would likely report to a Design Lead or Head of Design, working within project-based teams.

• Cross-functional collaboration is a core component, involving close partnerships with product managers, software engineers, QA testers, and client stakeholders. Methodology:

• Encora likely employs agile development methodologies (Scrum/Kanban) to manage projects efficiently.

• Design processes will be user-centric, incorporating Design Thinking and iterative testing to ensure product quality and client satisfaction.

• Data analysis from user behavior tools (like Hotjar) and performance metrics will inform design decisions and optimizations.

Company Website: https://www.encora.com/

📝 Enhancement Note: Information about Encora's industry, size, and founding date has been synthesized to provide context relevant to a Senior Product Designer role, highlighting the implications for team structure, collaboration, and operational methodologies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a mid-to-senior level of expertise. It requires not only strong design execution skills but also the ability to lead design initiatives, mentor junior designers, and influence product strategy.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Director, working within specific project teams that may include Product Managers, Engineers, and other specialists. Collaboration is key, involving regular interaction with various departments to ensure cohesive product development.

Operations Impact: The Senior Product Designer's impact is significant, directly shaping the user experience of digital products, which in turn influences user adoption, satisfaction, retention, and ultimately, the success of the product and the business objectives it supports. Effective design is a critical operational lever for driving customer engagement and achieving business goals.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas such as UX research, interaction design, motion design, or specialized industry domains (e.g., FinTech).

• Leadership: Potential to transition into Lead Product Designer, Design Manager, or Architect roles, overseeing design teams and strategy.

• Skill Development: Access to training, workshops, and conferences to stay current with design trends, tools, and methodologies, including advanced learning in areas like behavioral design or service design.

• Cross-functional Exposure: Gaining broader experience by working on diverse projects across different industries and client needs.

📝 Enhancement Note: The career trajectory and impact of a Senior Product Designer have been elaborated, framing the role within a broader operational context where design directly contributes to business outcomes and offers clear paths for professional development and leadership.

🌐 Work Environment

Office Type: The role is hybrid, requiring 2-3 days of in-office presence per week. This suggests a modern office environment designed to facilitate collaboration, brainstorming, and team synergy, while also allowing for focused individual work. The office is located in Surquillo.

Office Location(s): The primary office location mentioned is Surquillo, Lima, Peru. This location is known for its accessibility and proximity to business centers.

Workspace Context:

• The office environment is expected to be collaborative, with spaces conducive to team meetings, design critiques, and brainstorming sessions.

• Access to necessary design tools and technology will be provided, supporting the use of software like Figma, Adobe Creative Suite, and prototyping tools.

• Opportunities for direct interaction with colleagues across design, engineering, and product management teams will be frequent, fostering a dynamic and communicative atmosphere.

Work Schedule: A standard full-time work schedule is anticipated, likely aligning with local business hours in Lima, with the flexibility afforded by the hybrid arrangement allowing for a balance between office and remote work.

📝 Enhancement Note: Details about the hybrid work model and office location have been fleshed out to provide a clearer picture of the daily work environment for a designer in Lima.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role requirements.

• Hiring Manager Interview: A discussion focused on your experience, design philosophy, and suitability for the Senior Product Designer role.

• Design Challenge/Portfolio Review: A practical exercise or a deep dive into your portfolio to evaluate your design skills, problem-solving abilities, and process. This stage often involves presenting case studies.

• Team/Stakeholder Interviews: Meetings with potential team members and cross-functional stakeholders (e.g., engineers, product managers) to assess cultural fit and collaboration style.

• Final Interview: Potentially a final conversation with senior leadership to confirm fit and discuss terms.

Portfolio Review Tips:

• Curate for Seniority: Showcase projects that demonstrate strategic thinking, leadership, and complex problem-solving, not just execution.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the challenges you faced, your solutions, and the measurable impact. Use visuals effectively.

• Highlight Process: Detail your methodologies – user research, ideation, prototyping, testing – and explain why you chose specific approaches.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced user error, increased engagement).

• Tool Proficiency: Briefly mention the tools used, especially those listed in the requirements, but focus on the outcome rather than just the tool.

Challenge Preparation:

• Understand the Brief: If a design challenge is provided, carefully read and understand the objectives, constraints, and deliverables.

• Think Aloud: During any live challenge or presentation, articulate your thought process, assumptions, and decision-making rationale clearly.

• Focus on User & Business: Ensure your solutions address both user needs and business objectives.

• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs, and how you handle feedback.

📝 Enhancement Note: This section provides actionable advice for candidates applying for this Senior Product Designer role, focusing on portfolio presentation and interview preparation strategies that align with the expectations for a senior-level position in a design-focused role.

🛠 Tools & Technology Stack

Primary Tools:

• Core Design Software: Figma (primary), Sketch, Adobe Illustrator, Adobe Photoshop, InDesign. These are essential for creating wireframes, mockups, visual assets, and final designs.

• Prototyping & User Testing: InVision, Marvel, Adobe XD, Maze. Crucial for creating interactive prototypes, conducting user tests, and gathering feedback.

• Animation & Motion: After Effects, LottieFiles, Premiere. Used for creating engaging animations, micro-interactions, and video assets.

• Asset Handoff: Zeplin. Facilitates seamless collaboration with developers by providing design specifications and assets.

Analytics & Reporting:

• User Behavior Analysis: Hotjar. Useful for understanding user interactions on live digital products, identifying pain points, and informing design improvements.

• Presentation Tools: Keynote. For delivering impactful design presentations.

Collaboration & Project Management:

• Documentation & Knowledge Sharing: Confluence, Notion. For documenting design processes, research findings, and project requirements.

• Task Management: Trello, Miro, Mural. For organizing workflows, brainstorming, and collaborative planning.

• Design Ideation & Organization: Milanote. Useful for mood boards, visual planning, and creative organization.

📝 Enhancement Note: The extensive list of required tools has been categorized to highlight their specific functions within the product design workflow, providing candidates with a clear understanding of the technology stack and the expected proficiency levels.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all design decisions, ensuring products are intuitive, accessible, and solve real problems.

• Collaboration: Fostering a team environment where open communication, constructive feedback, and shared ownership are paramount for successful product development.

• Innovation & Creativity: Encouraging a culture that embraces new ideas, explores novel solutions, and pushes the boundaries of digital design.

• Excellence & Quality: A dedication to producing high-quality, polished designs that meet both user needs and business objectives, with attention to detail in every aspect.

• Data-Driven Decision Making: Utilizing user research, analytics, and testing results to inform design strategies and validate the effectiveness of solutions.

Collaboration Style:

• Cross-Functional Integration: Working closely with product managers, engineers, and QA to ensure designs are feasible, well-understood, and implemented correctly.

• Iterative Feedback Loops: Regularly sharing work-in-progress for feedback from peers, stakeholders, and users to refine designs continuously.

• Knowledge Sharing: Actively participating in design critiques, sharing best practices, and contributing to a collective learning environment within the design team.

📝 Enhancement Note: The company's values and collaboration style have been interpreted to reflect an environment conducive to high-performing design teams, emphasizing user advocacy, teamwork, and a commitment to quality and innovation.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the complexities of aligning user desires with technical constraints and business objectives to create solutions that are both desirable and viable.

• Managing Diverse Stakeholder Expectations: Effectively communicating design rationale and managing feedback from various stakeholders with different priorities and perspectives.

• Adapting to Rapid Technological Changes: Staying current with emerging design tools, technologies, and best practices in a rapidly evolving digital landscape.

• Designing for Scale: Creating scalable design systems and experiences that can accommodate future growth and evolving product features.

Learning & Development Opportunities:

• Advanced Design Methodologies: Opportunities to deepen expertise in areas like advanced UX research techniques, interaction design patterns, or inclusive design principles.

• Industry Conferences & Certifications: Support for attending relevant design conferences (e.g., UXPA, AIGA) and pursuing certifications to enhance professional credibility and skill sets.

• Mentorship Programs: Access to mentorship from senior design leaders within Encora, providing guidance on career progression, skill development, and leadership.

• Exposure to New Industries: Working on projects for clients in various sectors (e.g., finance, healthcare, retail) broadens industry knowledge and design adaptability.

📝 Enhancement Note: Potential challenges and growth opportunities have been outlined to provide candidates with a realistic view of the role and its development potential, emphasizing continuous learning and strategic problem-solving.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product design challenge you faced and how you leveraged Design Thinking or Service Design to solve it. What was the outcome?" (Focus on articulating your process, user empathy, and impact.)

• "How do you balance user needs with business requirements and technical constraints in your design process?" (Prepare examples demonstrating negotiation and compromise.)

• "Walk us through a project where you had to present a design to stakeholders who were resistant to your ideas. How did you gain their buy-in?" (Highlight communication, persuasion, and data-driven arguments.) Company & Culture Questions:

• "What do you know about Encora and our work in the technology sector? How do you see your skills contributing to our client solutions?" (Research Encora's services, client types, and recent projects.)

• "How do you approach collaboration with engineers and product managers? Can you give an example of a successful cross-functional partnership?" (Emphasize teamwork and communication skills.)

• "How do you measure the success of your designs? What metrics are most important to you?" (Discuss your understanding of design impact and ROI.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Impact.

• Show, Don't Just Tell: Use visuals (mockups, prototypes, user flows, illustrations) to illustrate your points. Explain your design decisions clearly and concisely.

• Highlight Seniority: Emphasize strategic contributions, leadership, and complex problem-solving. Discuss trade-offs and learnings.

• Engage Your Audience: Be prepared to answer questions and discuss your work interactively. Show enthusiasm and passion for design.

📝 Enhancement Note: Specific interview questions and preparation strategies have been crafted to align with the Senior Product Designer role, focusing on design thinking, collaboration, and the ability to articulate design impact and process.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Encora careers portal via the provided Greenhouse link.

• Curate Your Portfolio: Ensure your portfolio prominently features at least 3-5 of your strongest product design case studies, emphasizing digital platforms (web/mobile) and demonstrating your senior-level capabilities, including problem-solving, user-centricity, and impact.

• Tailor Your Resume: Highlight experience with the required tools (Figma, Adobe Suite, prototyping tools) and methodologies (Design Thinking, Service Design, User Testing). Quantify achievements wherever possible.

• Prepare Your Presentation: Be ready to walk through one or two key portfolio pieces in detail, explaining your process, decisions, and the measurable outcomes. Practice your delivery to ensure clarity and confidence.

• Research Encora: Understand Encora's business, its client base, and its approach to digital transformation. Consider how your design philosophy aligns with their mission and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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