Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Iterable

Location: Hybrid - Lisbon, Portugal

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: September 01, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and deliver user-centric features for Iterable's AI customer engagement platform, focusing on experimentation and attribution tools to help marketers optimize messaging and strategy.

• Collaborate closely with cross-functional teams, including Product Managers, Engineers, and UX Researchers, to drive product development from concept to launch.

• Apply a strong understanding of the product development lifecycle and systems thinking to create scalable and impactful design solutions.

• Uphold and elevate design quality by providing constructive feedback and critique within the design team, fostering a culture of continuous improvement.

• Contribute to the development of consumer-grade enterprise products that enhance customer jobs and drive meaningful engagement.

📝 Enhancement Note: The role is within the "Experimentation & Attribution" team, indicating a focus on data-driven product features that enable users to measure and optimize campaign performance. This is a critical area for SaaS platforms, directly impacting customer ROI and retention. The emphasis on "consumer grade enterprise products" suggests a need for intuitive UX alongside robust functionality.

📈 Primary Responsibilities

• Collaborate closely with product managers, engineers, and UX researchers to define problems, ideate solutions, and execute design across the full project lifecycle.

• Identify user needs and business opportunities through UX research and discovery activities, effectively scoping and prioritizing design efforts.

• Develop prototypes at various fidelity levels to test and validate design solutions for complex user problems.

• Partner with engineering teams during implementation to ensure design vision is accurately realized, iterating based on technical feasibility and user feedback.

• Actively participate in design critiques, providing and receiving constructive feedback to maintain and elevate design standards and team expertise.

• Contribute to the strategic direction of the product by understanding market trends, competitive landscapes, and customer needs within the customer engagement space.

• Design user flows and interfaces for features related to campaign experiments, journey optimization, and AI-driven automated orchestration.

📝 Enhancement Note: The responsibilities highlight a full-stack design role, emphasizing not just UI/UX but also research facilitation, prototyping, and close collaboration with engineering. The focus on "experimentation and attribution" implies a need for designers comfortable with data visualization, analytics, and complex user workflows.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, HCI, Computer Science, or a related field is often preferred for foundational understanding.

Experience: 3+ years of experience in product design, specifically within the software development lifecycle for applications.

Required Skills:

• Proven experience in product design, encompassing the entire product development lifecycle from concept to launch.

• Strong visual design sensibilities with a passion for creating intuitive and appealing enterprise-grade software.

• Demonstrated ability to lead design projects, balancing user needs, business objectives, and technical constraints.

• Experience with systems thinking and designing for complex product ecosystems, including component-level UI design.

• Empathy for diverse users, including customers, engineers, and internal stakeholders, with the ability to translate their needs into design solutions.

• A proactive "Growth Mindset" with a passion for continuous learning and self-improvement.

• Proficiency in collaborative design tools and methodologies. Preferred Skills:

• Experience in fast-paced, agile environments.

• Specific experience designing for experimentation, analytics, or optimization workflows.

• Familiarity with marketing automation software (e.g., email, push notifications, SMS).

• Experience working in a B2B SaaS company, designing tools to enhance user productivity.

• Hands-on experience with AI concepts and utilizing code for prototyping and refining user experiences.

📝 Enhancement Note: The "Bonus Points" section strongly suggests that experience with marketing technology, data analysis tools, and AI integration will be highly advantageous. The emphasis on B2B SaaS and enterprise products indicates a need for designers who understand complex business workflows and user productivity.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 significant product design projects that demonstrate end-to-end ownership from problem identification to launch.

• Include case studies detailing the problem statement, user research conducted, design process, key decisions made, and the final solution's impact.

• Highlight projects that involved complex systems thinking, user flow mapping, and UI/UX design for software applications.

• Demonstrate an ability to balance user needs, business goals, and technical constraints within your project examples.

• Present a clear understanding of iterative design processes, including user testing, feedback incorporation, and refinement. Process Documentation:

• Provide examples of how you've facilitated UX research and discovery to inform design decisions.

• Showcase prototypes at varying fidelity levels and explain the rationale behind their creation and testing.

• Illustrate your collaboration process with product managers and engineers, detailing how you ensure design vision is realized.

• Include examples of how you've provided and received feedback within a design team to elevate quality.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should prepare detailed case studies that not only showcase visual design but also the strategic thinking, research methodologies, and collaborative processes employed to solve complex problems within a B2B SaaS context. Emphasis should be placed on projects demonstrating an understanding of data, experimentation, or optimization workflows.

💵 Compensation & Benefits

Salary Range: For a Mid-Level Product Designer (2-5 years experience) in Lisbon, Portugal, a competitive salary range is estimated to be between €45,000 to €65,000 annually. This estimate considers the cost of living in Lisbon, industry standards for SaaS product design roles, and Iterable's global presence which often aligns compensation with market rates.

Benefits:

• Competitive salaries & meaningful equity

• Private Medical Insurance

• Life/Risk Assurance

• Meal Allowance: €8.55 per day (equivalent to approximately €1,881 annually, assuming 220 working days)

• Community Days (paid time off for volunteering)

• Paid Annual Leave: 22 days

• Global Lifestyle Reimbursement Account (for wellness, home office, etc.)

• Paid Sabbatical

• Complete laptop workstation provided

Working Hours: The standard working hours are typically 40 per week, with flexibility expected given the hybrid work arrangement and the nature of collaborative product development.

📝 Enhancement Note: The salary estimate is based on general market research for Product Designers in Lisbon, Portugal, and factors in the specific benefits offered, which are quite comprehensive. The meal allowance is provided as a daily amount and converted to an approximate annual figure for context.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically AI-powered Customer Engagement Platform (SaaS). Iterable operates in a highly competitive market, emphasizing data activation, cross-channel experiences, and AI integration to drive customer growth and relationships.

Company Size: Iterable is a significant player in the MarTech space, indicated by its global presence and partnerships with large brands. The company has grown substantially, suggesting a dynamic and evolving culture.

Founded: Iterable was founded in 2013. This history suggests a company that has navigated the startup growth phase and established itself as a mature, yet innovative, enterprise software provider.

Team Structure:

• The Experimentation & Attribution team is multidisciplinary, comprising Product Designers, Product Managers, Engineers, and UX Researchers.

• This structure promotes close collaboration and a holistic approach to product development, ensuring alignment across different functions.

• Designers will likely report to a Design Lead or Manager, with direct collaboration lines to Product Management and Engineering leads for their specific product areas. Methodology:

• Iterable emphasizes a "Growth Mindset" and "Run as One" values, suggesting a culture that encourages learning, iteration, and teamwork.

• The product development likely follows agile methodologies, with a focus on iterative releases, continuous feedback, and data-driven decision-making.

• Design processes will likely involve user research, agile prototyping, and close collaboration with engineering to ensure design fidelity and timely implementation.

Company Website: https://iterable.com/

📝 Enhancement Note: Iterable's positioning as an AI customer engagement platform means its culture likely values innovation, data-driven insights, and customer-centricity. The emphasis on "consumer grade enterprise products" suggests a commitment to both sophisticated functionality and user experience.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer, typically requiring 2-5 years of experience. It involves contributing significantly to specific product areas, leading design for features, and collaborating effectively with cross-functional teams. It's a stepping stone towards Senior Product Designer or Lead roles.

Reporting Structure: The Product Designer will report to a Design Manager or Lead within the Product organization. They will work closely with Product Managers and Engineering Leads on the Experimentation & Attribution team, fostering a collaborative, matrixed reporting environment for project execution.

Operations Impact: The work directly impacts Iterable's customers' ability to understand campaign performance, optimize messaging, and leverage AI for automated orchestration. Successful designs will drive customer satisfaction, retention, and adoption of advanced platform features, directly contributing to Iterable's revenue growth and market position.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in designing for complex B2B SaaS products, AI-driven features, experimentation platforms, and data visualization.

• Career Progression: Clear path to Senior Product Designer roles, potentially leading to specialized domains or management positions within the design team.

• Cross-Functional Exposure: Gaining extensive experience working with product management, engineering, and marketing teams, understanding broader business objectives.

• Learning & Development: Access to company-provided training, workshops, and potentially conferences related to UX, product design, and AI in marketing technology.

📝 Enhancement Note: The role offers significant growth potential within the rapidly evolving MarTech and AI space. The "Growth Mindset" value suggests a company that actively supports employee development and provides opportunities for individuals to expand their skill sets and take on more responsibility.

🌐 Work Environment

Office Type: The role is designated as "Hybrid," meaning it requires a combination of in-office and remote work. This offers flexibility while maintaining in-person collaboration opportunities.

Office Location(s): The hybrid model is based in Lisbon, Portugal. This implies access to a physical office space for collaborative sessions, team meetings, and focused work.

Workspace Context:

• The Lisbon office is likely equipped with modern amenities to support a productive and collaborative hybrid work environment.

• Designers will have access to company-provided workstations and software essential for their role.

• The hybrid setup encourages a balance between focused individual work at home and collaborative teamwork in the office, fostering both efficiency and strong team cohesion.

Work Schedule: Standard 40-hour work week, with inherent flexibility. The hybrid nature allows for a degree of autonomy in structuring the workday, balancing personal needs with team and project requirements. This is beneficial for deep work sessions crucial for design tasks.

📝 Enhancement Note: The hybrid model in Lisbon suggests a company that values work-life balance and offers employees the best of both worlds: the flexibility of remote work and the benefits of in-person collaboration and team connection.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest.

• Portfolio Review & Design Challenge: A more in-depth session with hiring managers and/or senior designers. This typically involves presenting your portfolio with a focus on relevant case studies, followed by a design exercise (e.g., a take-home challenge or a live whiteboard session) to assess problem-solving skills and design thinking.

• Cross-Functional Interviews: Interviews with Product Managers and Engineers from the Experimentation & Attribution team to evaluate collaboration style, communication skills, and technical understanding.

• Final Interview: Potentially with a Design Lead or Director to discuss overall fit, career aspirations, and alignment with company values.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your experience in B2B SaaS, complex workflows, data visualization, experimentation, or AI integration.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process, the challenges, your solutions, and the measurable impact. Use visuals effectively.

• Highlight Process: Detail your research methods, ideation techniques, prototyping tools, and how you collaborated with stakeholders.

• Showcase Impact: Quantify results wherever possible (e.g., improved conversion rates, increased user engagement, efficiency gains for users).

• Be Prepared for Questions: Anticipate questions about your design decisions, trade-offs, and how you handle feedback.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Iterable's platform, customer engagement strategies, and the concepts of experimentation and attribution.

• Practice Problem-Solving: Work through hypothetical design problems related to SaaS, data dashboards, or optimization workflows.

• Focus on Process: For live challenges, think out loud, articulate your assumptions, and demonstrate your thought process, not just the final solution.

• Consider Business Goals: Frame your solutions in terms of how they meet user needs and business objectives.

📝 Enhancement Note: The interview process likely emphasizes practical design skills, problem-solving abilities, and collaborative aptitude. A strong portfolio that aligns with Iterable's product focus is paramount. The design challenge will be a key differentiator.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard), Sketch, Adobe Creative Suite (Illustrator, Photoshop).

• Collaboration & Workflow: Jira, Confluence (common for tracking projects and documentation).

• User Research: Tools like UserTesting.com, Lookback, or internal research platforms.

Analytics & Reporting:

• While not directly a designer's tool, familiarity with analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) and data visualization tools is beneficial for understanding user behavior and measuring design impact.

• Experience with tools used for experimentation and A/B testing would be a significant plus. CRM & Automation:

• Understanding of CRM systems (e.g., Salesforce) and marketing automation platforms (Iterable itself, or competitors) is advantageous for context.

📝 Enhancement Note: Proficiency in Figma is almost a given for modern product design roles. The "Bonus Points" about experimentation and marketing automation software directly imply a need for designers to be comfortable with or eager to learn tools and concepts within that domain.

👥 Team Culture & Values

Operations Values:

• Be an Owner: Taking initiative, responsibility, and a proactive approach to problem-solving and design outcomes.

• Growth Mindset: Embracing challenges, learning from feedback, and continuously seeking self-improvement and skill development.

• Run as One: Collaborating effectively, supporting team members, and working towards shared goals with a unified purpose.

• Transparency: Open communication, honest feedback, and clear sharing of information and rationale.

Collaboration Style:

• Highly collaborative, working in cross-functional teams where designers are integrated partners from ideation through implementation.

• Emphasis on open communication, constructive feedback, and shared ownership of product success.

• Designers are expected to be active participants in team discussions, contributing insights and challenging assumptions respectfully.

📝 Enhancement Note: Iterable's core values are deeply embedded in their culture and will be evident in how teams operate. Candidates should demonstrate these values in their work and interview responses, particularly "Growth Mindset" and "Run as One."

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Iterating on features within a sophisticated B2B SaaS platform with a diverse user base and intricate workflows.

• Balancing Stakeholder Needs: Navigating competing priorities and requirements from product, engineering, marketing, and sales teams.

• Keeping Pace with AI: Integrating emerging AI capabilities into user experiences in a meaningful and intuitive way.

• Measuring Design Impact: Clearly defining and measuring the success of design initiatives, especially in areas like experimentation and attribution.

Learning & Development Opportunities:

• Specialization: Developing deep expertise in MarTech, AI in marketing, and data-driven product design.

• Leadership: Opportunities to mentor junior designers, lead design initiatives, and contribute to design strategy.

• Industry Exposure: Learning about the latest trends in customer engagement, AI, and marketing technology through internal knowledge sharing and external resources.

📝 Enhancement Note: The role presents challenges inherent to a growing SaaS company in a rapidly evolving tech landscape. These challenges are also framed as opportunities for professional growth and skill development, aligning with the company's "Growth Mindset" value.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex feature with competing technical and user constraints. How did you approach it, and what was the outcome?" (Focus on process, trade-offs, and impact.)

• "How do you ensure your designs are user-centric while also meeting business objectives for a B2B SaaS product?" (Highlight user research, empathy, and strategic alignment.)

• "Imagine you're designing a new feature for an A/B testing workflow. What are the key user needs and potential pitfalls you'd consider?" (Demonstrate domain understanding and problem-solving.) Company & Culture Questions:

• "What interests you about Iterable's mission and the customer engagement platform space?" (Showcase research and genuine interest.)

• "How do you embody our core values, particularly 'Growth Mindset' and 'Run as One,' in your work?" (Provide specific examples.)

• "How do you approach collaborating with product managers and engineers who may have different perspectives?" (Focus on communication, empathy, and problem-solving.) Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of your portfolio, then dive into 2-3 key case studies. For each case study, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.

• Visuals: Use high-fidelity mockups, user flow diagrams, and research insights to support your narrative. Avoid simply showing screens; explain the why behind your design choices.

• Engagement: Be prepared to answer deep questions about your decisions, research findings, and the trade-offs you made. Engage in a dialogue rather than a monologue.

• Tailor: Emphasize projects that align with Iterable's product (customer engagement, AI, data, experimentation).

📝 Enhancement Note: Interview preparation should focus on showcasing not just design skills but also strategic thinking, collaborative abilities, and a clear understanding of Iterable's business domain. Be ready to articulate your process and impact with specific examples.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the official Iterable careers portal linked via Greenhouse.

• Customize Your Resume: Highlight experience in B2B SaaS, product development lifecycles, UX/UI design, and any relevant exposure to marketing automation, experimentation, or AI. Quantify achievements where possible.

• Curate Your Portfolio: Select and refine 2-3 strong case studies that best demonstrate your skills relevant to this role, focusing on complex problem-solving, user research, and end-to-end design process. Ensure it's easily navigable and visually appealing.

• Prepare for the Design Challenge: Familiarize yourself with Iterable's product and the concepts of customer engagement, experimentation, and attribution. Practice articulating your thought process and design rationale clearly and concisely.

• Research Iterable: Understand their mission, values, core products, and recent achievements. Be ready to articulate why you are a good fit for their culture and this specific role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.