Product Designer (UI/UX)

📍 Job Overview

Job Title: Product Designer (UI/UX)

Company: Bjak

Location: London, United Kingdom

Job Type: Full-Time

Category: Product Design / UI/UX

Date Posted: 2026-05-15

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote (with preference for London-based candidates)

🚀 Role Summary

• Design and lead the end-to-end product design process for key user flows across high-impact web and mobile applications used by millions.

• Shape the future of financial technology products, focusing on creating simpler, faster, and fairer user experiences.

• Collaborate closely with product managers, engineers, and researchers to define problems and deliver exceptional UX/UI solutions.

• Contribute to the development and evolution of a scalable design system to ensure consistency and efficiency across product offerings.

• Advocate for user needs, ensuring they are central to all design decisions and product development iterations.

📝 Enhancement Note: This role is positioned for a Product Designer with a strong UI/UX focus, emphasizing ownership and end-to-end product lifecycle involvement. The emphasis on "flat organization" and "output, integrity, and ownership" suggests a fast-paced, results-oriented environment where individual contribution and accountability are highly valued.

📈 Primary Responsibilities

• Lead the complete design lifecycle for designated product areas, from initial concept generation through to final implementation and iteration.

• Translate complex user needs and business requirements into intuitive and elegant user flows, wireframes, interactive prototypes, and high-fidelity UI designs.

• Conduct comprehensive user research, including usability testing and feedback gathering, to inform design decisions and drive iterative improvements.

• Partner with Product Management and Engineering teams to understand technical constraints, define product roadmaps, and ensure design feasibility and quality.

• Actively contribute to the growth and maintenance of the company's design system, ensuring adherence to brand guidelines and promoting design consistency across all platforms.

• Champion user-centered design principles, acting as the voice of the user in cross-functional team discussions and strategic planning.

• Analyze user data and product performance metrics to identify opportunities for design optimization and enhanced user engagement.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can operate autonomously, drive projects forward, and contribute strategically to product development, not just execute design tasks. The mention of "AI" in the company description suggests potential future involvement in designing AI-integrated features.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for Product Design roles. Equivalent practical experience will also be strongly considered.

Experience: Minimum of 3 years of professional experience in product design, with a demonstrated track record of designing and shipping successful web and mobile applications.

Required Skills:

• UI/UX Design: Proven ability to create visually appealing and highly usable interfaces for both web and mobile platforms.

• Figma Proficiency: Expert-level command of Figma for wireframing, prototyping, UI design, and collaboration.

• Prototyping: Skilled in creating interactive prototypes to effectively communicate design concepts and user flows.

• User Research & Testing: Experience in planning and conducting user research, usability testing, and synthesizing findings to inform design.

• Wireframing & User Flows: Ability to quickly sketch and document complex user journeys and system interactions.

• Interaction Design: Strong understanding of how users interact with digital products and how to create engaging and intuitive experiences.

• Design Systems: Experience contributing to or maintaining design systems to ensure consistency and scalability.

• Agile Methodology: Familiarity with working within agile development environments and collaborating effectively with agile teams.

• Layout, Hierarchy, Spacing: Deep understanding of fundamental design principles and their application in creating effective visual communication.

Preferred Skills:

• Experience with other design and prototyping tools (e.g., Sketch, Adobe Creative Suite, InVision).

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to better collaborate with engineers.

• Experience designing for financial technology (FinTech) or insurance platforms.

• Knowledge of accessibility standards and best practices.

📝 Enhancement Note: The emphasis on "3+ years of experience" and "portfolio showcasing web and mobile products" indicates a need for a designer who has moved beyond entry-level tasks and can demonstrate concrete project ownership and impact. The requirement for Figma is a strong signal of the primary toolset.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 significant product design projects.

• Projects should demonstrate end-to-end design thinking, from problem definition to final UI implementation.

• Emphasis on both web and mobile application design examples.

• Clear articulation of the design process, including user research, wireframing, prototyping, UI design, and iteration.

Process Documentation:

• For each portfolio project, clearly outline the problem statement, your role and responsibilities, the design process followed, key decisions made, challenges encountered, and the final outcome/impact.

• Showcase how user feedback and data were integrated into the design process.

• Demonstrate proficiency in creating user flows, wireframes, interactive prototypes, and final UI mockups.

• Include examples of how you contributed to or utilized a design system.

📝 Enhancement Note: The explicit requirement for a portfolio without which applications will not be considered underscores its critical importance. The portfolio needs to be a comprehensive showcase of practical design skills and process, not just a collection of visuals.

💵 Compensation & Benefits

Salary Range: Given the "Above-market remuneration" claim and the London location for a mid-level Product Designer (3+ years experience), an estimated salary range would be £55,000 - £75,000 per annum. This estimate is based on industry benchmarks for Product Designers in London, considering the company's focus on high performance and talent.

Benefits:

• Above-market remuneration: Competitive salary and potential for bonuses or equity, reflecting the company's high standards.

• Accelerated career growth: Opportunities for rapid advancement and taking on more responsibility.

• Leadership exposure: Involvement in strategic discussions and potential to lead design initiatives.

• High autonomy: Freedom to make significant decisions and own projects.

• Unlimited learning potential: Access to resources and opportunities for continuous skill development.

• Mission-driven work: Contribution to a company with a clear societal impact mission.

• Collaborative, inclusive, and flat team culture: A supportive and empowering work environment.

Working Hours: The role implies a standard full-time commitment, likely around 40 hours per week, with the flexibility expected in a remote, high-performance environment.

📝 Enhancement Note: The salary estimate is a crucial point for candidates. The "above-market" claim suggests the company is willing to pay a premium for top talent, and the range reflects this for a mid-level designer in a high-cost city like London. The remote aspect may offer flexibility beyond traditional office hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focusing on building superior application platforms, with a significant presence in the insurance and evolving into AI-integrated applications.

Company Size: The description implies a lean, high-performance team, suggesting a company that is likely growing but prioritizes a tight-knit, impactful group over large corporate structures. Likely in the range of 50-250 employees, though the "flat organization" aspect is more defining than sheer numbers.

Founded: The company has already established a leading insurance platform in Southeast Asia, indicating a history of successful product development and market penetration, likely founded sometime in the last 5-10 years given the context of digitizing industries and integrating AI.

Team Structure:

• Lean & High-Performance: The operations team is likely small but composed of highly skilled individuals who are expected to contribute significantly.

• Flat Hierarchy: Decision-making is decentralized, and individuals are empowered to take initiative and ownership. Reporting lines are likely direct and minimal.

• Cross-functional Collaboration: Intense collaboration is expected between Product Design, Product Management, Engineering, and potentially Research.

Methodology:

• Data-Driven Decisions: Emphasis on using feedback, data, and iteration to improve designs.

• Agile & Iterative: Rapid development cycles and continuous improvement are core to the workflow.

• Ownership & Accountability: Each team member is expected to take full responsibility for their work and its outcomes.

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: The culture is explicitly described as "flat," "lean," and "high-performance." This means candidates should expect a fast-paced environment where individual initiative and direct contribution are paramount. The company values "output, integrity, and ownership," suggesting a strong focus on results and accountability.

📈 Career & Growth Analysis

Operations Career Level: This role is firmly positioned at the mid-level. The designer is expected to lead design processes for product areas, take ownership, and collaborate independently with PMs and engineers. They are not just executing tasks but driving significant aspects of product development.

Reporting Structure: In a "very flat organization," the reporting structure will likely be direct, possibly to a Head of Product, Design Lead, or CTO, depending on the company's current structure. The emphasis is on collaboration rather than a strict hierarchy.

Operations Impact: The Product Designer will have a direct and significant impact on the user experience of products used by millions. Their work will directly influence customer acquisition, retention, and satisfaction, particularly in the FinTech/insurance space where user trust and ease of use are critical. They will shape how users interact with financial tools, contributing to the company's mission of making services "simpler, faster, and fairer."

Growth Opportunities:

• Accelerated Career Growth: The company explicitly mentions this as a key benefit, suggesting pathways to Senior or Lead Designer roles, or even into Product Management roles for those with strong strategic thinking.

• Leadership Exposure: Opportunity to lead design initiatives, mentor junior designers (as the team grows), and contribute to product strategy.

• Skill Development: High autonomy and unlimited learning potential imply opportunities to pick up new skills, work on diverse product challenges (including AI integration), and deepen expertise in UI/UX, research, and design systems.

📝 Enhancement Note: The "accelerated career growth" and "leadership exposure" are significant draws for ambitious designers. The flat structure means opportunities for growth might come through taking on more complex projects and responsibilities rather than just formal promotions.

🌐 Work Environment

Office Type: This role is designated as "TELECOMMUTE" and allows for remote work within the United Kingdom. While the company has a presence in London, the explicit remote option means candidates are not required to be in a physical office daily.

Office Location(s): While the job is remote, the preference for London-based candidates suggests the company may have a physical office or a strong concentration of team members in London, fostering potential for in-person collaboration or meetups. The company headquarters are listed as Malaysia (based on the domain bjak.my), but the role is for the UK market.

Workspace Context:

• Remote Collaboration: Expect a highly digital and collaborative workspace, heavily reliant on tools like Figma, Slack, and video conferencing.

• Operations Tools & Technology: Access to industry-standard design software (Figma), project management tools, and communication platforms is essential.

• Team Interaction: While remote, the culture emphasizes collaboration. Expect regular virtual check-ins, design critiques, and cross-functional meetings.

Work Schedule: The role is Full-Time, likely around 40 hours per week. Remote work offers potential flexibility in structuring the workday, but requires strong self-discipline and time management to meet project deadlines and collaborate effectively with teams in potentially different time zones.

📝 Enhancement Note: The remote nature is a significant factor. Candidates should be comfortable working independently and proactively communicating. The preference for London-based candidates might indicate an informal preference for timezone alignment or potential for occasional in-person collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio against requirements. Applications without a portfolio will be immediately disqualified.

• Portfolio Review & Discussion: Candidates will be asked to walk through their portfolio, explaining their design process, decision-making, and the impact of their work. Expect questions about problem-solving, user advocacy, and collaboration.

• Design Challenge/Case Study: A practical exercise, potentially involving a design problem related to the company's products, or a deeper dive into a portfolio project. This assesses practical skills, design thinking, and ability to articulate solutions.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, or other stakeholders to assess collaboration style, communication skills, and cultural fit.

• Final Interview: Likely with senior leadership to discuss strategic fit, career aspirations, and confirm mutual interest.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your skills in UI/UX, problem-solving, and end-to-end design for web and mobile. Highlight your specific contributions.

• Tell a Story: For each project, clearly articulate the problem, your process, your rationale for design decisions, and the measurable impact or learnings. Use visuals effectively.

• Showcase Figma Mastery: Include examples that clearly show your proficiency in Figma, from wireframes to high-fidelity prototypes and UI elements.

• Highlight Collaboration: If possible, demonstrate how you worked with PMs and Engineers, and how you incorporated feedback.

• Quantify Impact: Whenever possible, use metrics (e.g., conversion rate improvements, user satisfaction scores, task completion times) to demonstrate the success of your designs.

Challenge Preparation:

• Understand the Business: Research Bjak, its mission, its products (especially the insurance platform), and its stated goals (e.g., AI integration, efficiency, simplicity).

• Think User-Centric: Frame your approach around solving user problems effectively.

• Process-Oriented: Be ready to explain your design process clearly and justify your choices.

• Design System Awareness: Be prepared to discuss how you would approach building or contributing to a design system.

📝 Enhancement Note: The explicit disqualification for portfolios is a critical detail. Candidates must prioritize creating a strong, well-articulated portfolio that showcases their process and impact, not just final visuals. The interview process likely involves a deep dive into this portfolio.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, and prototyping. Expertise is non-negotiable.

• Prototyping Tools: Proficiency in creating interactive prototypes within Figma or other associated tools.

• User Research & Testing Platforms: Familiarity with tools and methodologies for conducting user research and usability testing (e.g., UserTesting.com, Maze, Lookback).

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to this role, but understanding how design integrates with broader product and business systems is advantageous.

📝 Enhancement Note: Figma is the standout tool requirement. Candidates should ensure their portfolio and resume highlight extensive experience with this platform. Understanding the broader tech stack and how design fits in will be beneficial for collaboration.

👥 Team Culture & Values

Operations Values:

• Excellence & High Performance: A commitment to delivering high-quality work and setting a high bar.

• Ownership & Integrity: Taking full responsibility for one's work and acting with honesty and accountability.

• Speed & Efficiency: Moving quickly and effectively to deliver results, a key trait in a fast-paced environment.

• User-Centricity: Prioritizing the needs and experience of the user in all design decisions.

• Collaboration & Initiative: Working effectively with others and proactively taking on challenges.

Collaboration Style:

• Flat & Direct: Communication is likely open and straightforward, with fewer layers of management.

• Cross-Functional Synergy: Designers are expected to work tightly with Product Managers and Engineers, fostering a shared understanding and iterative approach.

• Feedback-Driven: A culture that embraces constructive feedback as a means to improve designs and processes.

• Hands-on: Everyone is expected to be actively involved and contribute directly, regardless of title.

📝 Enhancement Note: The company culture prioritizes action, results, and a strong sense of ownership. Candidates who thrive in environments with high autonomy and direct impact, and who are comfortable with direct communication, will be a good fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: The need to move quickly in a fast-paced environment while ensuring designs are well-thought-out, user-tested, and scalable.

• Navigating a Flat Organization: Effectively influencing stakeholders and driving consensus without formal authority.

• Designing for Scale: Creating user experiences that can accommodate millions of users and potentially complex financial transactions.

• Evolving Product Landscape: Adapting designs to incorporate new technologies, such as AI, and evolving user expectations in the FinTech space.

Learning & Development Opportunities:

• Skill Advancement: Deepen expertise in UI/UX, interaction design, user research, and design systems.

• Product Strategy: Gain exposure to product strategy and roadmap planning by working closely with Product Managers.

• Cross-Disciplinary Learning: Learn from engineers and product managers about technical constraints, business goals, and market dynamics.

• Leadership Development: Opportunities to lead design projects, mentor others, and contribute to defining design processes as the company grows.

📝 Enhancement Note: The challenges are directly tied to the company's culture and mission. Embracing these challenges as opportunities for growth will be key for success.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance speed of delivery with design quality. How did you approach it?" (Focus on process, trade-offs, and outcomes).

• "How do you advocate for the user when design recommendations conflict with business priorities or technical constraints?" (Showcase user-centricity and negotiation skills).

• "Walk me through a complex user flow you designed. What were the key challenges and how did you simplify it?" (Demonstrate problem-solving and simplification skills using a portfolio example).

Company & Culture Questions:

• "What interests you about Bjak's mission to create successful businesses and contribute positively to society?" (Showcase alignment with company values).

• "How do you see yourself fitting into a flat, high-performance team where ownership is key?" (Assess cultural fit and self-management skills).

Portfolio Presentation Strategy:

• Structure is Key: Begin with an overview of the project's goals, your role, and the core problem.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, final UI) to illustrate your design process and solutions.

• Explain Your 'Why': For every design decision, articulate the rationale behind it, referencing user research, data, or design principles.

• Highlight Iterations: Show how you incorporated feedback and iterated on designs.

• Quantify Impact: Conclude with the results achieved, using metrics where possible. Be prepared to discuss learnings even from projects that didn't achieve all initial goals.

📝 Enhancement Note: Interview preparation should heavily focus on the portfolio. Candidates need to be ready to dissect their work, explain their thought process, and demonstrate how they solve problems and deliver impact.

📌 Application Steps

To apply for this Product Designer (UI/UX) position:

• Submit your CV and a compelling portfolio through the provided application link.

Ensure your portfolio is accessible and highlights your best web and mobile design work.

• Portfolio Customization: Tailor your portfolio to showcase projects that align with Bjak's focus on FinTech, user efficiency, and seamless digital experiences. Clearly articulate your role and impact in each case.

• Resume Optimization: Highlight your 3+ years of experience, proficiency in Figma, experience with user research and prototyping, and any relevant work in FinTech or mobile applications. Use keywords from the job description.

• Interview Preparation: Practice walking through your portfolio projects, focusing on your design process, problem-solving approach, and quantifiable results. Prepare to discuss your understanding of Bjak's mission and culture.

• Company Research: Thoroughly research Bjak, its products, its mission, and its market position to demonstrate genuine interest and understanding during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.