Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Multiplica Talent

Location: Santiago, Santiago Metropolitan Region, Chile

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: April 28, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and develop end-to-end user experiences for a financial application, focusing on credit, card, and transfer functionalities, ensuring simplicity, utility, and scalability.

• Collaborate closely with Product Owners, Developers, Business Analysts, and other stakeholders throughout the entire product lifecycle, from initial discovery and research to final delivery and ongoing optimization.

• Translate complex business problems and user needs into intuitive and effective design solutions, presented through wireframes, prototypes, and high-fidelity mockups.

• Leverage user research, usability testing, and data analysis to inform design decisions, ensuring a continuous feedback loop and iterative improvement process.

• Maintain design consistency and pixel-perfect execution by adhering to and contributing to the established design system, ensuring scalability across all visual assets.

📝 Enhancement Note: This role is specifically focused on a financial application, requiring a deep understanding of user needs within that domain. The hybrid nature of the role implies a need for strong remote collaboration skills alongside in-office engagement.

📈 Primary Responsibilities

• Design comprehensive user journeys and interfaces for web and mobile platforms, encompassing the full spectrum from initial user research to final implementation.

• Conduct user research, including interviews, usability testing, and surveys, to gather insights that inform design strategy and product enhancements.

• Develop detailed wireframes, interactive prototypes, and high-fidelity visual designs that clearly articulate proposed user flows and interface elements.

• Work collaboratively with Product Owners and Development teams to define product requirements, prioritize features, and establish clear success metrics for design initiatives.

• Integrate user feedback and data analytics into the design process, fostering a culture of continuous learning and iterative design improvements.

• Ensure adherence to and contribution to the company's design system, maintaining visual consistency, brand integrity, and scalability across all product touchpoints.

• Provide design support during the development phase, collaborating with engineers to ensure accurate implementation of design specifications.

• Clearly document design decisions and articulate the rationale behind them to cross-functional teams, promoting transparency and shared understanding.

📝 Enhancement Note: The emphasis on "end-to-end experiences" and "discovery to delivery" indicates a Product Designer role with significant ownership and involvement across the entire product development lifecycle, not just UI execution.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design, Human-Computer Interaction, Psychology, or a related field is beneficial. Practical experience and a strong portfolio are prioritized over formal education.

Experience: Minimum of 2-5 years of professional experience as a Product Designer, UX Designer, or UI Designer.

Required Skills:

• Proven experience as a Product Designer, UX Designer, or UI Designer.

• A strong portfolio showcasing a comprehensive design process, including user research, wireframing, prototyping, and final visual designs, with an emphasis on problem-solving.

• Deep understanding and practical application of user-centered design methodologies.

• Experience collaborating effectively within cross-functional teams, including Product Managers, Developers, and Business Analysts.

• Proficiency in industry-standard design and prototyping tools, specifically Figma and Maze.

• Ability to articulate and defend design decisions, clearly linking them to user needs and business objectives.

• Experience working with and contributing to design systems to ensure visual consistency and scalability.

Preferred Skills:

• Experience designing for financial applications, particularly in areas such as credit, cards, and transfers.

• Familiarity with A/B testing methodologies to validate design hypotheses.

• Experience with user research methodologies beyond standard usability testing, such as ethnographic studies or diary studies.

• Understanding of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

• Experience working in agile development environments.

📝 Enhancement Note: The requirement for a portfolio demonstrating the "design process" is critical and suggests that candidates will be evaluated on their problem-solving approach and iterative design thinking, not just the final aesthetic output.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a strong design process from problem definition to solution delivery.

• Include case studies that detail the user research conducted, the problems identified, the design iterations, and the rationale behind key decisions.

• Demonstrate the creation of wireframes, user flows, interactive prototypes, and high-fidelity visual designs.

• Highlight how user feedback and data analysis were incorporated to refine designs and improve outcomes.

Process Documentation:

• Showcase experience in documenting design decisions, user flows, and system interactions.

• Provide examples of how you have contributed to or maintained design systems, ensuring consistency and scalability.

• Illustrate your approach to collaborating with development teams to ensure accurate implementation of designs and to provide support during the development cycle.

• Detail your methods for conducting and leveraging user research, including usability testing and feedback analysis, in an iterative design process.

📝 Enhancement Note: The emphasis on a portfolio demonstrating the "design process" suggests that candidates should prepare to walk through their casework, explaining their thought process, problem-solving techniques, and how they arrived at specific design solutions.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Product Designers with 2-5 years of experience in Santiago, Chile, the estimated salary range is CLP 1,500,000 - CLP 2,500,000 monthly gross. This estimate considers the cost of living in Santiago and the demand for skilled design talent in the Chilean market.

Benefits:

• Legal Benefits: Comprehensive benefits in accordance with Chilean labor law, including social security contributions, health insurance contributions, and mandated paid time off.

• Extra Vacation Days: Additional paid vacation days beyond the statutory requirement, offering more opportunities for rest and rejuvenation.

• Corporate Benefits: Access to a range of benefits and discounts offered by Multiplica Talent, potentially including wellness programs, professional development discounts, or other perks.

• Growth Opportunities: Clear pathways for career advancement and professional development within Multiplica Talent, supported by performance reviews and skill development initiatives.

• Continuous Learning: Free and ongoing access to courses and training programs to enhance skills and stay current with industry trends in product design and related fields.

• Referral Program: Participation in a referral program, offering rewards for successfully referring qualified candidates to open positions.

• Pleasant Work Environment: A positive and supportive company culture designed to foster collaboration, innovation, and employee well-being.

Working Hours: Standard full-time working hours, typically 40 hours per week, Monday to Friday. The hybrid model allows for flexibility, with 1 to 3 days per week expected in the Santiago office.

📝 Enhancement Note: Salary estimation is based on market research for similar roles in Santiago, Chile, factoring in experience level. Actual compensation may vary based on the candidate's specific qualifications, interview performance, and the final negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Digital Talent Consulting, Software Solutions. Multiplica Talent operates within the dynamic digital talent acquisition space, connecting specialized tech professionals with companies across LATAM, the USA, Europe, and Africa.

Company Size: Multiplica Talent is a growing consultancy that partners with various clients, suggesting a dynamic and expansive operational environment. The company itself likely has a moderate to large team, while the teams the talent joins can vary.

Founded: Founded 20 years ago, Multiplica Talent has established a significant presence and deep expertise in recruiting top digital talent, indicating a stable yet innovative organization with a strong track record.

Team Structure:

• The Product Designer will join a specialized team within a client company, likely consisting of Product Managers, Developers, QA Engineers, and potentially other Designers.

• Reporting will likely be to a Design Lead or Product Lead within the client's organization, with close collaboration across product and technology departments.

Methodology:

• The design process emphasizes data-driven decision-making, utilizing metrics and user feedback for continuous improvement.

• Workflow planning and optimization are central, aiming to create efficient and scalable user experiences for financial products.

• Automation and efficiency practices are expected, especially in how designs are implemented and managed through design systems.

Company Website: https://jobs.workable.com/company/j3UzQqYupcaQf4tVeXDHdh/jobs-at-multiplica-talent

📝 Enhancement Note: Multiplica Talent acts as a bridge, placing talent into client companies. The culture and team structure described will largely be those of the client company the Product Designer is placed with, though Multiplica's own culture of continuous learning and growth will also be a factor.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level (2-5 years of experience) within the Product Design discipline. It demands a strong command of design principles, proficiency with core design tools, and the ability to work autonomously on defined projects while collaborating effectively with other functions.

Reporting Structure: The designer will likely report to a Design Lead or Product Manager within the client organization they are placed at. They will work closely with Product Owners and Development teams, fostering a collaborative and integrated approach.

Operations Impact: The Product Designer will have a direct impact on the usability, adoption, and success of a financial application. Their work will influence user satisfaction, conversion rates for financial products (credit, cards, transfers), and overall business objectives by creating intuitive and efficient user experiences.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in UX/UI design for financial services, advanced prototyping techniques, and user research methodologies.

• Leadership Potential: Potential to grow into Senior Product Designer roles, lead design initiatives, mentor junior designers, or specialize in specific product areas.

• Cross-Functional Experience: Exposure to various client projects and industries within financial technology can broaden professional experience and understanding of Go-To-Market (GTM) strategies.

📝 Enhancement Note: While the role is "Product Designer," the "operations" context here refers to the operational aspects of product development, user experience optimization, and ensuring the smooth delivery and ongoing improvement of digital products, aligning with GTM and operational efficiency.

🌐 Work Environment

Office Type: The role is designated as Hybrid, requiring 1 to 3 days per week in the office in Santiago. This suggests a modern office space designed to facilitate collaboration, team meetings, and focused work.

Office Location(s): Santiago, Santiago Metropolitan Region, Chile. This location provides access to a vibrant business and tech hub within Chile.

Workspace Context:

• The hybrid model necessitates a work environment that supports both in-office collaboration and remote productivity. Expect shared workspaces, meeting rooms, and potentially quiet zones within the office.

• Access to standard office technology and potentially specialized design software and hardware will be provided by the client company.

• Opportunities for spontaneous interactions, brainstorming sessions, and team-building activities will be available during in-office days, fostering a sense of community and shared purpose.

Work Schedule: Standard full-time hours (approximately 40 hours per week) from Monday to Friday. The hybrid arrangement offers flexibility in balancing office presence with remote work.

📝 Enhancement Note: The hybrid nature requires candidates to be comfortable with managing their time effectively across different work settings and maintaining strong communication regardless of location.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by the Multiplica Talent recruitment team to assess basic qualifications and fit.

• Hiring Manager/Team Interview: A discussion with the hiring manager or key team members (e.g., Product Manager, Lead Designer) to delve deeper into your experience, design process, and problem-solving skills. Be prepared to discuss your portfolio case studies in detail.

• Design Challenge/Workshop: You may be asked to complete a design exercise or participate in a workshop to assess your practical design skills, problem-solving approach, and ability to think critically under pressure. This could involve analyzing a problem, proposing solutions, or critiquing an existing design.

• Final Interview: Potentially a final conversation with senior leadership to assess cultural fit, strategic thinking, and overall alignment with the company's vision.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest, most relevant case studies that best demonstrate your end-to-end design process, particularly any experience in financial applications or complex digital products.

• Tell a Story: For each case study, clearly articulate the problem you were solving, your role, the methodology you employed, your design decisions, and the outcomes or learnings. Use visuals effectively to support your narrative.

• Highlight Process Over Polish: Emphasize your thought process, research methods, iteration cycles, and how you arrived at your final designs. Show your "design thinking" in action.

• Quantify Impact: Wherever possible, include metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Tailor to the Role: Briefly explain why your experience and portfolio are a good fit for designing financial applications and working in a hybrid, collaborative environment.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully grasp the problem statement, target users, and business objectives.

• Think Out Loud: For live challenges, articulate your thought process, assumptions, and decision-making criteria clearly.

• Focus on Problem-Solving: Demonstrate your ability to break down complex problems, explore multiple solutions, and justify your chosen approach.

• Consider Business Impact: Show awareness of how design decisions affect business goals and user experience simultaneously.

📝 Enhancement Note: The emphasis on a "portfolio that demonstrates process" is a key indicator that interviewers will be looking beyond just polished screens to understand how you approach design challenges and collaborate with teams.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, wireframing, prototyping, and high-fidelity UI design. Proficiency in creating components, variants, and auto layout is expected.

• Maze: Likely used for user testing and collecting in-game analytics from prototypes, enabling data-driven design decisions and validation.

• Prototyping Tools: Beyond Figma, familiarity with other advanced prototyping tools may be beneficial for specific use cases.

Analytics & Reporting:

• Data Analysis Tools: While specific tools aren't listed, familiarity with platforms like Google Analytics, Mixpanel, Amplitude, or similar tools used for tracking user behavior and product performance is expected.

• Business Intelligence (BI) Tools: Experience with BI tools for visualizing data and generating reports to inform design decisions.

CRM & Automation:

• CRM Systems: While not directly a design tool, understanding how CRM data (e.g., from Salesforce, HubSpot) might inform user segmentation or personalization efforts can be valuable.

• Project Management Tools: Familiarity with tools like Jira, Asana, or Trello for managing design tasks, sprint planning, and collaborating with development teams.

📝 Enhancement Note: The explicit mention of Figma and Maze indicates a modern, collaborative design workflow. Experience with data analysis tools is crucial for demonstrating a data-informed design approach.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring that all designs are intuitive, useful, and accessible. This is paramount in financial services.

• Collaboration: A strong emphasis on teamwork and open communication across product, technology, and business teams to achieve shared goals.

• Data-Driven Decision Making: Valuing insights from user research and product analytics to inform and validate design choices.

• Efficiency and Scalability: Designing solutions that are not only effective but also efficient to build, maintain, and scale across different platforms and user segments.

• Continuous Improvement: A mindset of ongoing learning, iteration, and refinement of both products and processes.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in product development discussions, working hand-in-hand with product managers and engineers.

• Feedback Culture: An open environment for giving and receiving constructive feedback on designs and processes to foster collective growth and better outcomes.

• Knowledge Sharing: Encouragement of sharing best practices, learnings, and design patterns across teams to build a stronger design community and elevate overall product quality.

📝 Enhancement Note: The values emphasize a blend of user advocacy, business acumen, and collaborative execution, which are critical for success in a fast-paced product development environment, especially within FinTech.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Trust in Finance: Creating user experiences that build trust and confidence within a financial application, where users are handling sensitive information and important transactions.

• Balancing User Needs with Business Goals: Effectively translating complex financial product requirements and business objectives into simple, user-friendly designs.

• Hybrid Work Dynamics: Navigating the nuances of hybrid work to maintain strong collaboration, communication, and team cohesion across remote and in-office days.

• Keeping Pace with FinTech Innovation: Staying updated with rapid advancements in financial technology and design trends to ensure the application remains competitive and user-friendly.

Learning & Development Opportunities:

• Specialized FinTech Design: Gaining deeper expertise in UX/UI design specifically for financial services, understanding regulatory considerations and user psychology in this sector.

• Advanced Tool Proficiency: Mastering advanced features within Figma, exploring new design and testing tools, and potentially learning about related technologies.

• Mentorship and Leadership: Opportunities to be mentored by senior designers or product leaders, and to eventually mentor junior team members, developing leadership skills.

• Industry Trends: Access to continuous learning resources, workshops, and potentially conferences focused on product design, UX, and FinTech innovation.

📝 Enhancement Note: The challenges highlight the specific complexities of the financial industry and the modern hybrid work model, providing a realistic preview for potential candidates.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex financial workflow. What were the key challenges, and how did you ensure user trust and clarity?" (Preparation: Prepare a case study focusing on a complex flow, emphasizing user research, iterative design, and how you addressed trust/clarity.)

• "How do you balance user needs with business requirements when designing a new feature for a product that needs to be scalable?" (Preparation: Discuss your process for requirement gathering, stakeholder alignment, and how you prioritize features using frameworks like RICE or MoSCoW, linking to scalability.)

Company & Culture Questions:

• "What interests you about designing for a financial application, and what do you see as the biggest UX challenges in this space?" (Preparation: Research the company's mission and target audience. Show an understanding of FinTech UX challenges like security, trust, and complexity.)

• "How do you approach collaboration in a hybrid work environment, and what strategies do you use to ensure effective communication with remote and in-office team members?" (Preparation: Discuss your experience with hybrid work, tools you use for remote collaboration, and your approach to proactive communication.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Impact/Learnings.

• Showcase Your Thinking: Don't just present final screens. Include sketches, wireframes, user flows, and iterations to illustrate your problem-solving journey.

• Highlight Collaboration: Mention how you worked with product managers, developers, and other stakeholders.

• Quantify Outcomes: Use data and metrics to demonstrate the effectiveness of your designs. If direct metrics aren't available, use user feedback or qualitative outcomes.

• Be Concise and Engaging: Practice your presentation to ensure it's clear, engaging, and stays within the allotted time. Be ready for follow-up questions.

📝 Enhancement Note: Expect interviewers to probe deeply into your portfolio case studies, looking for evidence of a structured, user-centered design process and the ability to connect design decisions to business outcomes.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Tailor Your Resume: Highlight your experience in UX/UI design, product design, and any relevant work in the financial sector. Use keywords from the job description, such as "user-centered design," "Figma," "prototyping," and "financial application." Quantify achievements where possible.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases your best work with a focus on the design process, and includes case studies relevant to the role (e.g., complex workflows, user research, data-informed design). Be ready to present it clearly.

• Research the Company: Familiarize yourself with Multiplica Talent's mission and their approach to talent acquisition, as well as the potential client industries (especially FinTech) they serve. Understand the importance of hybrid work and collaborative environments.

• Practice Your Interview Responses: Prepare for common product design and behavioral interview questions, focusing on your problem-solving skills, collaboration experience, and ability to articulate design rationale. Practice presenting your portfolio case studies concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Multiplica Talent or the hiring organization before making application decisions.