Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Knotch

Location: Remote (NY, US), Remote (United States), Remote (Canada)

Job Type: Full-Time, Salaried

Category: Product Design / UX/UI

Date Posted: May 21, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end product design lifecycle for Knotch's core platform and a new, cutting-edge AI-powered product.

• Drive the conceptualization, research, prototyping, visual design, and implementation phases of complex user experiences.

• Act as the Subject Matter Expert (SME) for translating Knotch's vision for AI, content, and the web into intuitive and impactful product designs.

• Collaborate closely with cross-functional teams, including leadership, product management, and engineering (including offshore development teams), to deliver high-quality solutions.

📝 Enhancement Note: While the title is "Product Designer," the emphasis on AI-powered products, complex platform design, and cross-functional leadership suggests a role with significant strategic influence and a deep understanding of emergent technologies. This is not a purely execution-focused role but one that shapes product direction.

📈 Primary Responsibilities

• Own and execute the complete product design process, from initial user research and ideation through wireframing, prototyping, visual design, and final implementation handoff.

• Spearhead the design of a novel AI-powered product, defining its core concepts, user workflows, and user interface from concept to launch.

• Partner effectively with leadership, product managers, and engineering teams to tackle intricate challenges and deliver exceptional, scalable solutions.

• Transform ambiguous requirements and evolving product strategies into clear, intuitive, and user-centered experiences.

• Develop detailed wireframes, interactive prototypes, and high-fidelity visual designs using industry-standard tools, with a primary focus on Figma.

• Apply strong graphic and visual design skills across the product's user interface, web presence, and associated marketing materials.

• Work closely with the engineering team to ensure design feasibility, scalability, and accurate implementation of design specifications.

• Continuously iterate and refine designs based on user feedback, performance data, and evolving product roadmaps.

📝 Enhancement Note: The responsibilities highlight a need for a designer who is comfortable with ambiguity and can drive initiatives from inception. The specific mention of "offshore development teams" implies a need for clear communication and documentation skills to bridge potential geographical and cultural divides.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for senior product design roles. A strong portfolio demonstrating equivalent experience and skill will be considered.

Experience: 5+ years of professional product design experience, with a preference for candidates with backgrounds in design agencies or within B2B SaaS or platform-based product environments.

Required Skills:

• Proven expertise in end-to-end product design, encompassing user research, ideation, wireframing, prototyping, UI design, and visual design.

• Proficiency with modern design tools, with a strong emphasis on Figma for collaborative design workflows.

• Demonstrated ability to translate complex requirements and ambiguous ideas into intuitive and user-friendly interfaces.

• Strong UI/UX fundamentals with a track record of delivering high-quality design solutions for complex problems.

• Excellent visual and graphic design skills applicable to product UIs, web experiences, and marketing collateral.

• Experience collaborating effectively with product management and engineering teams.

Preferred Skills:

• Prior experience designing AI-powered or data-driven products.

• Experience working within B2B SaaS or platform-based product environments.

• Familiarity with user research methodologies and the ability to conduct or interpret user studies.

• Experience working with distributed or offshore development teams.

• Ability to present design concepts and rationale clearly and persuasively to stakeholders.

📝 Enhancement Note: The preference for AI/data-driven product experience and B2B SaaS/platform backgrounds indicates the company is looking for a designer who understands complex systems and enterprise user needs. The emphasis on Figma suggests it's the primary tool and a key skill for collaboration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing end-to-end product design projects, demonstrating your process from initial problem definition to final shipped product.

• Case studies that highlight complex problem-solving, user-centered design thinking, and the impact of your design decisions.

• Examples of designing for B2B SaaS platforms or complex digital products, with a clear explanation of the user context and business goals.

• Specific work demonstrating experience with AI-powered products, data visualization, or complex analytical interfaces is highly preferred.

Process Documentation:

• Showcase your ability to document design processes, including user flows, interaction models, and design specifications for engineering handoff.

• Examples of how you've translated user research findings or product requirements into actionable design artifacts.

• Demonstrations of how you've collaborated with engineering to ensure design fidelity and scalability during implementation.

📝 Enhancement Note: For a senior Product Designer role, especially one involving new AI products, the portfolio is paramount. It must clearly articulate the designer's thought process, problem-solving approach, and ability to handle complexity and ambiguity, not just present polished final screens.

💵 Compensation & Benefits

Salary Range:

• United States: $138,000 - $175,000 USD per year (depending on experience).

• Canada: $105,000 - $136,000 USD per year (depending on experience).

Benefits:

• Comprehensive medical, dental, and vision insurance.

• Stock options, offering potential equity in Knotch's growth.

• Unlimited Paid Time Off (PTO), promoting work-life balance and flexibility.

• 10+ company-paid holidays to ensure time for rest and personal pursuits.

• Daily company-wide break, fostering team connection and well-being.

Working Hours: A standard 40-hour work week is expected, with flexibility inherent in a remote, unlimited PTO environment. The specific hours may vary based on team collaboration needs and project deadlines.

📝 Enhancement Note: The salary ranges provided are specific to different regions (US and Canada) and reflect a competitive compensation package for a senior Product Designer. The inclusion of stock options and unlimited PTO suggests a startup or growth-stage company environment that values employee ownership and flexibility. The mention of "freelance NYC based candidates" indicates potential for contract work alongside full-time roles, though the primary listing is for salaried FT.

🎯 Team & Company Context

🏢 Company Culture

Industry: Knotch operates within the Technology sector, specifically focusing on AI, content intelligence, and web analytics platforms. They aim to empower businesses with insights into their digital presence and content performance.

Company Size: While not explicitly stated, typical for a company hiring for this role (indicated by the salary range and remote structure), Knotch is likely a growing mid-stage company, possibly between 50-200 employees, allowing for significant impact while maintaining a degree of agility.

Founded: Founded in 2012, Knotch has a decade of experience in the market, suggesting a stable foundation with ongoing innovation, particularly in AI-driven product development.

Team Structure:

• The Product Design function likely exists within or closely aligned with the Product Management and Engineering departments.

• This role will report to a Design Lead, Head of Product, or a senior leadership member responsible for product vision.

Methodology:

• Data-driven product development and design, leveraging analytics and user feedback.

• Agile development methodologies are likely employed, requiring iterative design and close team communication.

• Emphasis on user-centered design principles to solve complex business problems for B2B clients.

• A focus on innovation, particularly in the rapidly evolving field of AI and its application to content intelligence.

Company Website: knotch.com

📝 Enhancement Note: The company's focus on AI and content intelligence, combined with its founding date, suggests a company that has evolved its offerings significantly. The remote-first nature and collaboration with offshore teams point to a modern, distributed operational model.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a level of expertise and autonomy. It requires not just execution but also strategic thinking and the ability to "own" significant product areas, particularly the new AI product.

Reporting Structure: The Product Designer will likely report to a Director or VP of Product/Design, working closely with Product Managers and Engineering Leads. This structure offers visibility to leadership and opportunities to influence product strategy.

Operations Impact: The Product Designer will have a direct and significant impact on Knotch's product offerings, user adoption, customer satisfaction, and ultimately, revenue generation. Shaping the AI product from its inception offers a unique opportunity to define a core part of the company's future value proposition.

Growth Opportunities:

• Specialization: Deepen expertise in AI product design, complex SaaS platforms, or user research methodologies.

• Leadership: Potential to grow into a Lead Product Designer role, managing a small team or a specific product vertical, mentoring junior designers.

• Strategic Influence: Contribute more significantly to product strategy, user experience vision, and design system development.

• Skill Expansion: Develop skills in product strategy, cross-functional leadership, and potentially contribute to broader GTM initiatives from a design perspective.

📝 Enhancement Note: The role offers substantial growth potential for a designer looking to take on significant ownership and influence product direction, especially in a cutting-edge area like AI. The explicit mention of shaping a new AI product from the ground up suggests a high-impact, high-visibility opportunity.

🌐 Work Environment

Office Type: Knotch is a fully remote company, meaning there is no central physical office for this role. Candidates are expected to have a suitable home office setup.

Office Location(s): While remote, the company prefers candidates based in New York, US, or within Canada. This may be due to time zone alignment, legal requirements, or existing team distributions.

Workspace Context:

• A fully remote work environment requires strong self-discipline, time management, and proactive communication skills.

• Access to modern design tools (primarily Figma) and collaboration platforms is essential.

• The work environment encourages asynchronous collaboration where possible, but also requires synchronous meetings for key discussions and decision-making, especially with distributed teams.

• Opportunities for virtual team building and informal interactions will be crucial for maintaining team cohesion.

Work Schedule: The role is based on a standard 40-hour work week, but the remote nature offers flexibility. Collaboration with teams across different time zones (US East Coast and potentially other regions for offshore development) will require some adaptability in scheduling meetings. The unlimited PTO policy allows for significant flexibility in managing personal time.

📝 Enhancement Note: The remote-first nature requires candidates to be self-starters and excellent communicators. The preference for NY/Canada locations suggests a focus on maintaining core business hours alignment for critical team interactions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Portfolio Presentation/Deep Dive: A session where you present selected case studies from your portfolio, focusing on your design process, problem-solving approach, and the impact of your work. Expect in-depth questions about your decision-making.

• Cross-functional Interviews: Meetings with Product Management and Engineering leads to assess collaboration skills, technical understanding, and cultural fit. Discussions may revolve around hypothetical design challenges or past project experiences.

• Leadership Interview: A final conversation with senior leadership to discuss strategic alignment, vision for the product, and overall fit with Knotch's culture and goals.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end design process, particularly those involving complex problems, AI/data, or B2B SaaS.

• Tell a Story: For each project, clearly articulate the problem, your role, the constraints, your design process (research, ideation, iteration), key decisions, and the measurable outcomes or impact.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your journey. Demonstrate your proficiency in Figma.

• Highlight AI/B2B SaaS: If you have relevant experience, emphasize it. Explain how you approached the unique challenges of designing for AI or enterprise users.

• Be Prepared for Questions: Anticipate detailed questions about your design choices, trade-offs made, and how you handled feedback or challenges.

Challenge Preparation:

• Design Exercise: Be prepared for a potential take-home design challenge or an in-interview whiteboarding session focused on a problem related to Knotch’s domain (AI, content intelligence, platform design).

• Problem Decomposition: Practice breaking down complex problems into smaller, manageable parts.

• User-Centricity: Always anchor your solutions in user needs and business goals.

• Visual Thinking: Be ready to sketch, wireframe, or prototype ideas quickly.

• Articulate Your Rationale: Clearly explain the "why" behind your design decisions and the trade-offs you considered.

📝 Enhancement Note: The emphasis on portfolio review and design challenges underscores the practical, execution-oriented nature of this role, balanced with strategic input. Preparing to discuss AI product design challenges will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI/UX design, wireframing, prototyping, and collaborative design workflows. Advanced proficiency is expected.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools (e.g., InVision, ProtoPie) may be beneficial.

• User Research Tools: Experience with tools for user interviews, usability testing, and survey creation (e.g., UserTesting.com, SurveyMonkey, Google Forms).

Analytics & Reporting:

• Analytics Platforms: Familiarity with web analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) to understand user behavior and inform design decisions.

• Data Visualization Tools: Experience with tools that help visualize data or complex information will be advantageous for AI/data-driven product design.

CRM & Automation:

• While not a direct responsibility, understanding how design integrates with CRM (e.g., Salesforce, HubSpot) and marketing automation platforms can provide valuable context for B2B SaaS products.

• Project Management Tools: Experience with tools like Jira, Asana, or Trello for task management and collaboration with engineering.

📝 Enhancement Note: Figma is explicitly mentioned as the primary tool, making it a critical requirement. A broader understanding of the technology stack, including analytics and collaboration tools, is expected for a well-rounded product designer in a tech company.

👥 Team Culture & Values

Operations Values: Knotch emphasizes three core values:

• Transparency: Open communication and sharing of information across teams and with leadership. This means being clear about design intentions, challenges, and outcomes.

• Relentlessness: A drive to achieve ambitious goals, overcome obstacles, and continuously improve. For a designer, this means pushing boundaries, iterating diligently, and seeking optimal solutions.

• Inclusiveness: Creating an environment where everyone feels valued and respected. This applies to design by considering diverse user needs and fostering collaborative team dynamics.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be integrated members of product teams, working closely with Product Managers and Engineers throughout the product development lifecycle.

• Feedback Culture: An openness to giving and receiving constructive feedback is crucial, especially in a remote and distributed team environment.

• Proactive Communication: Given the remote and offshore team structure, proactive communication and clear documentation are essential for smooth collaboration.

📝 Enhancement Note: The company values are directly tied to how individuals are expected to work and interact. For a designer, "relentlessness" might translate to striving for design excellence and problem-solving, while "inclusiveness" means designing for a diverse user base and collaborating respectfully.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Ambiguity: Translating complex, evolving AI capabilities into intuitive and understandable user experiences can be a significant challenge.

• Balancing Vision with Feasibility: Ensuring that innovative designs are technically feasible and align with business objectives, especially when working with distributed engineering teams.

• Remote Collaboration: Maintaining strong team cohesion, effective communication, and design alignment across different time zones and locations.

• Defining New Product Experiences: Leading the design for a completely new AI product requires significant strategic thinking and the ability to establish new design patterns.

Learning & Development Opportunities:

• AI Design Specialization: Gain deep expertise in designing for artificial intelligence, a rapidly growing and highly sought-after skill set.

• Product Strategy Input: Contribute directly to the strategic direction of Knotch's product roadmap, particularly for its AI offerings.

• Leadership Development: Opportunities to mentor junior designers and potentially lead design initiatives for major product areas.

• Industry Exposure: Stay at the forefront of design trends in AI, B2B SaaS, and content intelligence through continuous learning and application.

📝 Enhancement Note: The challenges are framed as opportunities for growth. The company is looking for a designer who thrives in complex, evolving environments and can leverage these challenges to develop new skills and influence product direction.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a product or feature with significant ambiguity. How did you approach it, and what was the outcome?" (Focus on your process, research, and decision-making).

• "How would you approach designing an AI-powered feature that needs to be both powerful and easy for a B2B user to understand and trust?" (Highlight your understanding of AI design principles and user education).

Company & Culture Questions:

• "Based on what you know about Knotch and our focus on AI and content intelligence, what are your initial thoughts or opportunities you see for product design?" (Show you've researched the company and understand its domain).

• "How do you embody our values of transparency, relentlessness, and inclusiveness in your design work and team interactions?" (Connect your experiences to their stated values).

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your career and design philosophy. For each project, clearly state the problem, your role, the solution, and the impact.

• Process Focus: Emphasize your thought process, the research conducted, the iterations made, and the rationale behind key design decisions. Use visual aids effectively.

• Quantify Impact: Where possible, present data or metrics that demonstrate the success of your designs (e.g., increased conversion, improved user satisfaction, reduced task completion time).

• Tailor to Knotch: Highlight projects that demonstrate skills relevant to AI, B2B SaaS, or complex platform design.

📝 Enhancement Note: Preparation should focus on demonstrating strategic thinking, problem-solving abilities, a strong understanding of AI/B2B SaaS design challenges, and proficient remote collaboration skills.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on ats.rippling.com/knotch-inc/jobs/2c4c2827-e5b8-4746-a869-30c44719eb4d.

• Customize Your Resume: Tailor your resume to highlight your 5+ years of product design experience, specifically mentioning B2B SaaS, platform design, and any AI/data-driven product work. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases your best relevant work (especially AI/B2B SaaS case studies), and clearly articulates your design process and impact. Make sure Figma proficiency is evident.

• Research Knotch: Understand Knotch's mission, products, target audience, and company values. Be prepared to discuss how your design philosophy aligns with their approach to AI, content intelligence, and user experience.

• Practice Your Presentation: Rehearse your portfolio walkthrough, focusing on clear storytelling, concise explanations of your design process, and confident articulation of your contributions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.