UX Designer, Advanced

📍 Job Overview

Job Title: UX Designer, Advanced

Company: Zebra Technologies

Location: Holtsville, New York, United States

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: April 13, 2026

Experience Level: Advanced / Senior

Remote Status: Hybrid (3 days on-site, 2 days remote)

🚀 Role Summary

• Lead end-to-end development of UX design programs for enterprise software solutions, driving innovation and customer satisfaction.

• Champion human-centered design principles and design thinking methodologies across cross-functional teams to deliver best-in-class user experiences.

• Translate complex user needs and customer use cases into intuitive and effective software design solutions, encompassing information architecture, workflow diagrams, wireframes, and detailed UI specifications.

• Manage multiple design projects concurrently from concept to execution, demonstrating strong autonomy, project management, and deadline adherence within Agile development frameworks.

• Mentor junior design professionals, fostering core design skills and a robust design thinking culture within the team.

📝 Enhancement Note: This role is designated as "Advanced" and implies a senior-level position requiring significant experience and leadership capabilities in UX design. The focus on "enterprise spaces" and "software solutions" suggests a B2B context, with an emphasis on complex user workflows and robust technical implementation for Zebra's diverse product portfolio.

📈 Primary Responsibilities

• Lead the complete lifecycle of UX design for assigned software projects, from initial customer research and concept development through prototyping, user testing, and final UI specification.

• Collaborate closely with product management, engineering, and development teams to ensure seamless implementation of designs and alignment with technical capabilities and production limitations.

• Conduct and synthesize user research to deeply understand user needs, pain points, and use cases within enterprise environments, informing design decisions and strategy.

• Develop and iterate on design concepts, information architecture, user flows, wireframes, prototypes, and high-fidelity UI specifications that meet both user requirements and business objectives.

• Present design solutions, rationale, and progress effectively to project teams, customers, executive stakeholders, and other internal audiences, clearly articulating design choices and their impact.

• Champion and evangelize a human-centered design approach and design thinking methodologies throughout the organization to elevate the overall user experience quality.

• Proactively identify opportunities for design innovation and process improvement within Zebra's software development lifecycle, contributing to industry best practices for lean and agile UX.

• Manage multiple design projects simultaneously, autonomously defining project scope, setting realistic deadlines, and tracking milestones to ensure timely delivery of high-quality design outputs.

• Mentor and guide junior UX designers, providing constructive feedback, sharing expertise, and fostering their professional growth in design skills and strategic thinking.

• Actively participate in Agile development processes, contributing to user story creation, backlog grooming, and necessary design documentation to support sprint cycles.

📝 Enhancement Note: The explicit mention of "Agile software methodologies" and "writing user stories" indicates a need for designers to be deeply integrated into the development sprints, not just as a handoff point. The responsibility to "support a variety of technical deliverables" and "articulate their viewpoints when working with teams" signifies a need for strong communication and understanding of technical constraints.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 5-10 years of professional experience in UX design, with a strong portfolio showcasing end-to-end design process for complex software applications, preferably in enterprise or B2B environments.

Required Skills:

• User Experience (UX) Design: Comprehensive expertise in user-centered design principles and methodologies.

• Design Thinking & Problem Solving: Ability to apply design thinking frameworks to solve complex user and business challenges.

• Information Architecture (IA) & Workflow Design: Proficiency in structuring information and mapping user journeys and operational workflows.

• Wireframing & Prototyping: Advanced skills in creating low-fidelity wireframes and interactive prototypes using industry-standard tools.

• UI Specification & Design Systems: Capability to produce detailed UI specifications and experience working with or contributing to design systems.

• Agile Software Development: Deep understanding and practical experience working within Agile/Scrum development methodologies, including user story creation.

• Stakeholder Management: Excellent ability to communicate, collaborate with, and influence cross-functional teams, customers, and executive leadership.

• Mentorship: Demonstrated experience in guiding and developing junior design talent.

Preferred Skills:

• User Research: Experience conducting various forms of user research (e.g., interviews, usability testing, surveys) and translating findings into actionable design insights.

• Visual Design & UI: Strong visual design sensibilities and the ability to create pixel-perfect, production-ready UI designs.

• Enterprise Software Experience: Familiarity with the unique design challenges and user needs within enterprise software, particularly in areas relevant to Zebra's business (e.g., logistics, manufacturing, retail, healthcare).

• Technical Acumen: A solid understanding of software development processes, technical limitations, and emerging technologies.

• Cross-functional Collaboration: Proven ability to work effectively with engineering, product management, marketing, and sales teams.

📝 Enhancement Note: The "Advanced" designation in the title, coupled with responsibilities like leading programs, managing multiple projects autonomously, and mentoring junior staff, strongly suggests a requirement for 5-10 years of relevant professional UX design experience. The emphasis on enterprise software and Agile methodologies is critical for candidates to highlight.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end ownership of UX design projects, showcasing your full design process from problem definition and research to final solution and impact.

• Include detailed case studies that clearly articulate the user problem, your role, the design process followed (including research, ideation, prototyping, and testing), the final design solution, and measurable outcomes or impact.

• Showcase a variety of design deliverables, such as user personas, journey maps, information architecture diagrams, wireframes, interactive prototypes, and high-fidelity UI specifications.

• Highlight experience with complex enterprise software or B2B applications, demonstrating an understanding of intricate workflows and user roles.

Process Documentation:

• Include examples of how you have documented design processes, user flows, and technical specifications.

• Provide evidence of your involvement in Agile development processes, such as contributions to user stories, sprint planning, and design documentation supporting development sprints.

• Illustrate your ability to present design rationales and solutions clearly and persuasively to diverse audiences, including technical teams, product managers, and executive stakeholders.

📝 Enhancement Note: For an "Advanced" UX Designer role, a portfolio is not just a collection of work but a demonstration of strategic thinking, process maturity, and leadership. Candidates should be prepared to discuss the "why" behind their design decisions and the impact of their work, especially in the context of enterprise software and Agile methodologies.

💵 Compensation & Benefits

Salary Range: $120,440.00 - $180,660.00 Annually

Benefits:

• Comprehensive Healthcare: Medical, dental, and vision insurance plans.

• Wellness Programs: Initiatives and resources to support employee well-being.

• Inclusion Networks: Employee Resource Groups (ERGs) fostering a diverse and inclusive workplace.

• Learning and Development: Opportunities for continuous professional growth, training, and skill enhancement.

• Community Service Days: Paid time off to volunteer and contribute to local communities.

• Paid Time Off (PTO): Generous vacation, sick leave, and holidays.

• Parental Leave: Support for new parents.

• Employee Assistance Program (EAP): Confidential counseling and support services.

• Annual Cash Incentive: Performance-based cash bonus, targeted at 12% of base pay.

• Hybrid Work Model: Flexibility with 3 days on-site and 2 days remote.

• Work Schedule Flexibility: Includes Summer Flex Fridays, Focus Fridays, and an annual company well-being day.

Working Hours:

• Standard full-time hours, typically 40 hours per week.

• Flexibility in scheduling with specific programs like Summer Flex Fridays and Focus Fridays, allowing for adjusted work patterns.

📝 Enhancement Note: The provided salary range of $120,440 - $180,660 annually for an Advanced UX Designer in Holtsville, NY, aligns with industry benchmarks for senior-level design roles in the New York metropolitan area, considering the specified experience level and the company's industry (technology/manufacturing). The inclusion of a 12% target annual cash incentive and various flexibility benefits like "Summer Flex Fridays" and "Focus Fridays" are significant draws for candidates seeking work-life balance and performance-driven rewards.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on enterprise asset intelligence, mobility solutions, and workflow automation for industries such as manufacturing, retail, healthcare, transportation, and logistics. Zebra Technologies is a leader in providing solutions that make businesses operate more efficiently and effectively.

Company Size: A large, established global corporation with a significant employee base (likely over 10,000 employees globally, based on typical enterprise tech company profiles).

Founded: 1969, indicating a long history of innovation and evolution in the technology sector, providing stability and a deep understanding of market needs.

Team Structure:

• The UX design team likely operates within product development or engineering departments, with designers embedded within specific business units or product portfolios.

• This role is an "Advanced" individual contributor, expected to lead design efforts and mentor junior designers, suggesting a flatter team structure with experienced professionals taking on lead roles.

Methodology:

• Design Thinking & Human-Centered Design: The company explicitly states these as core to their approach, emphasizing understanding user needs and creating innovative solutions.

• Agile Development: The role requires active participation in Agile methodologies, indicating a fast-paced, iterative development process where UX is integrated throughout sprints.

• Data-Driven Decisions: While not explicitly stated for UX, it's a strong inference given the technology industry and the company's focus on efficiency and intelligence; UX decisions are expected to be informed by user research, analytics, and performance metrics.

Company Website: https://www.zebra.com/us/en.html

📝 Enhancement Note: Zebra Technologies' focus on enterprise solutions means this UX role will likely involve designing for complex operational environments, requiring a deep understanding of business processes and user workflows. The company's long history and global presence suggest a structured yet innovative environment where experienced designers can have significant impact.

📈 Career & Growth Analysis

Operations Career Level: Advanced UX Designer signifies a senior individual contributor role. This level is beyond entry-level or mid-level, requiring demonstrated leadership in design strategy, project execution, and team mentorship. It sits below management roles but carries significant responsibility and influence over product direction and user experience quality.

Reporting Structure: This role will likely report to a UX Design Manager, Director of UX, or potentially a Product Lead within a specific business unit or portfolio. The "Advanced" designation implies autonomy in day-to-day tasks and project management, with regular check-ins and strategic alignment discussions with their direct manager.

Operations Impact: The UX Designer's work directly impacts Zebra's revenue and business success by:

• Enhancing customer adoption and retention through intuitive and effective software.

• Reducing support costs by designing user-friendly products that minimize errors and user confusion.

• Differentiating Zebra's offerings in competitive markets with superior user experiences.

• Informing product strategy and roadmap development based on user insights and design expertise.

Growth Opportunities:

• Leadership Development: Opportunities to lead larger, more complex design programs, potentially managing multiple projects or a small team of designers in the future.

• Specialization: Deepen expertise in specific industry verticals Zebra serves (e.g., logistics, healthcare, retail) or in specialized UX areas like interaction design, UX research, or design systems.

• Cross-Functional Movement: Potential to move into Product Management, Program Management, or UX Research leadership roles, leveraging a strong understanding of user needs and product development.

• Mentorship and Training: Formal and informal opportunities to mentor junior designers, share best practices, and contribute to the overall growth of Zebra's design capabilities.

• Industry Engagement: Opportunities to attend conferences, workshops, and training to stay abreast of the latest UX trends and technologies.

📝 Enhancement Note: The "Advanced" title and responsibilities suggest a clear path for growth into lead designer, principal designer, or management roles. Candidates should look for opportunities to demonstrate strategic thinking and leadership potential beyond just design execution.

🌐 Work Environment

Office Type: Zebra Technologies operates a hybrid work model. This role requires 3 days per week in one of their specified office locations (Kennesaw, GA; Chicago, IL; Lincolnshire, IL; or Holtsville, NY) and allows for 2 days of remote work. This suggests a collaborative office environment designed to foster teamwork and innovation, balanced with the flexibility of remote work.

Office Location(s): Holtsville, New York, is one of the designated office locations. This implies a physical workspace with amenities typical of a corporate tech office, likely including dedicated design spaces, meeting rooms, and collaborative areas.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates an office space that supports in-person collaboration, brainstorming sessions, and team interactions. Expect meeting rooms equipped for presentations and whiteboarding.

• Operations Tools & Technology: Employees will have access to standard corporate IT infrastructure, including company-issued laptops, software licenses for design tools (e.g., Figma, Sketch, Adobe Creative Suite), and access to internal communication platforms.

• Team Interaction: The 3 days on-site are crucial for building rapport with colleagues, participating in spontaneous discussions, and engaging in hands-on design activities with the broader product and engineering teams.

Work Schedule:

• While a standard 40-hour work week is implied, Zebra offers flexibility. Specific initiatives like "Summer Flex Fridays" and "Focus Fridays" suggest that the company values work-life balance and allows for adjusted work patterns to optimize productivity and well-being. This flexibility is beneficial for operations professionals who may need to balance deep work with collaborative activities.

📝 Enhancement Note: The hybrid nature of this role is a key aspect of the work environment. Candidates should consider if they are comfortable with the 3-day in-office requirement and how they can best leverage both the collaborative office space and the focused remote work time.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Presentation: Candidates will be asked to present their portfolio, detailing 2-3 key projects. This is a critical stage where you'll demonstrate your design process, problem-solving skills, and impact. Be prepared to discuss your role, challenges, solutions, and outcomes.

• Technical/Design Interviews: Expect interviews with design peers and potentially product managers or engineers. These may involve whiteboard exercises, design challenges, or in-depth discussions about your technical skills and approach to UX problems.

• Cross-functional Interviews: Interviews with stakeholders from engineering, product management, or other departments to assess collaboration skills and understanding of the product development lifecycle.

• Final Interview: A meeting with senior leadership or the hiring manager to discuss overall fit, strategic thinking, and career aspirations.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your "Advanced" capabilities, focusing on complex problems, end-to-end ownership, and significant impact. Prioritize enterprise or B2B examples if possible.

• Tell a Story: For each project, clearly articulate the problem, your specific contributions and thought process, the design decisions made, the rationale behind them, and the measurable results achieved. Use a clear, structured narrative.

• Highlight Process: Emphasize your understanding and application of design thinking, human-centered design, and Agile methodologies. Show, don't just tell, how you approach problem-solving.

• Showcase Deliverables: Include examples of user research summaries, personas, journey maps, wireframes, interactive prototypes, and final UI specifications.

• Quantify Impact: Where possible, include metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion times, increased user satisfaction scores).

Challenge Preparation:

• Design Challenge: Be prepared for a take-home design challenge or an in-interview exercise. Focus on understanding the prompt thoroughly, defining the problem clearly, outlining your approach, and presenting a well-reasoned solution, even if it's not fully polished.

• Process Questions: Expect questions about how you handle conflicting requirements, manage stakeholder feedback, navigate technical constraints, and mentor junior designers.

• Agile Context: Understand how UX fits into an Agile workflow and be ready to discuss how you contribute to sprints, user stories, and iterative development.

📝 Enhancement Note: The "Advanced" level implies that interviewers will probe deeply into your strategic thinking, leadership potential, and ability to handle ambiguity and complex challenges. A well-structured portfolio presentation that highlights your end-to-end process and impact is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools is expected. This typically includes:

  • Figma: Widely used for collaborative design, prototyping, and design systems.
  • Sketch: A popular vector design tool for macOS.
  • Adobe Creative Suite: Photoshop, Illustrator, and potentially XD for design and asset creation.
  • InVision / Marvel / Axure RP: For advanced prototyping, collaboration, and workflow management.

• Collaboration & Communication:

  • Slack / Microsoft Teams: For real-time team communication and project updates.
  • Zoom / Google Meet: For virtual meetings and remote collaboration.

• Project Management & Workflow:

  • Jira / Confluence: Essential for working within Agile development teams, tracking user stories, and documenting processes.

Analytics & Reporting:

• While not a primary focus for UX designers, familiarity with analytics tools can be beneficial for understanding user behavior. This might include:
  • Google Analytics: For website and application usage data.
  • Amplitude / Mixpanel: For product analytics and user behavior tracking.
  • Tableau / Power BI: For data visualization and reporting, if involved in design impact analysis.

CRM & Automation:

• Not typically a direct tool for UX designers, but understanding how CRM systems (e.g., Salesforce) and automation platforms integrate with user-facing applications can provide valuable context for enterprise solutions.

📝 Enhancement Note: The emphasis on Agile and cross-functional collaboration means familiarity with tools like Jira and Confluence is highly probable. Proficiency in collaborative design platforms like Figma is almost a must-have for modern UX roles.

👥 Team Culture & Values

Operations Values:

• Innovation & Curiosity: A culture that encourages exploring new ideas and challenging the status quo to find better ways of working and solving problems.

• Customer Focus: A strong commitment to understanding and serving customer needs, ensuring Zebra's solutions deliver real value and a superior experience.

• Collaboration & Teamwork: Emphasis on working together across departments and disciplines to achieve shared goals, valuing diverse perspectives.

• Integrity & Accountability: Upholding ethical standards and taking ownership of responsibilities, delivering on commitments.

• Continuous Improvement: A mindset geared towards learning, adapting, and constantly seeking ways to enhance processes, products, and oneself.

Collaboration Style:

• Cross-functional Integration: Expect to work closely with product managers, engineers, researchers, and marketing teams. Collaboration is likely structured around Agile sprints and product development cycles.

• Open Communication: A culture that encourages open dialogue, constructive feedback, and sharing of ideas. This is crucial for effective design problem-solving and ensuring alignment.

• Data-Informed, Human-Centered: While design is human-centered, decisions are expected to be informed by data from user research and product analytics, creating a balanced approach to innovation.

• Mentorship and Knowledge Sharing: An environment where experienced team members actively share their knowledge and guide less experienced colleagues, fostering a learning culture.

📝 Enhancement Note: Zebra Technologies' stated values and emphasis on innovation and customer-centricity align well with a progressive UX design team. Candidates should be prepared to discuss how they embody these values in their daily work and interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Technical Constraints: In an enterprise software environment, there's often a tension between ideal user experiences and the realities of technical implementation, development timelines, and legacy systems.

• Designing for Diverse Enterprise Use Cases: Zebra serves multiple industries, each with unique workflows and user needs, requiring adaptability and the ability to quickly grasp new domains.

• Influencing Stakeholders: As an "Advanced" designer, you'll need to effectively advocate for user-centered design decisions with stakeholders who may have different priorities or perspectives.

• Navigating a Large Corporate Structure: Working within a large organization like Zebra can sometimes involve navigating complex processes, approvals, and multiple layers of decision-making.

• Keeping Pace with Technology: The rapid evolution of technology requires continuous learning to ensure designs are relevant and leverage new capabilities effectively.

Learning & Development Opportunities:

• Advanced UX Skills: Opportunities to deepen expertise in areas like interaction design, UX research methodologies, design systems, accessibility, and UX strategy.

• Industry & Domain Expertise: Gaining in-depth knowledge of Zebra's target industries (e.g., supply chain, healthcare, retail) can open doors to specialized design roles.

• Leadership & Mentorship: Developing leadership skills through mentoring junior designers and potentially leading design initiatives or small teams.

• Agile & Product Development: Enhancing understanding of software development lifecycles, product management, and business strategy.

• Conferences & Certifications: Support for attending industry conferences (e.g., UXPA, Interaction Week) and pursuing relevant certifications to stay current.

📝 Enhancement Note: Identifying these challenges and proactively thinking about how you would address them demonstrates foresight and a problem-solving mindset, which is key for an "Advanced" role. Highlighting your desire and aptitude for continuous learning is also critical.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise software problem you solved using UX design. Walk me through your process, the challenges you faced, and the impact of your solution." (Focus on end-to-end process, problem-solving, and quantifiable results).

• "How do you balance user needs with business goals and technical limitations in a fast-paced Agile environment?" (Demonstrate strategic thinking, negotiation skills, and understanding of trade-offs).

• "Tell me about a time you had to influence stakeholders who disagreed with your design recommendations. How did you approach it, and what was the outcome?" (Showcase communication, persuasion, and stakeholder management skills).

• "How do you stay current with UX design trends and emerging technologies, and how do you apply that knowledge to your work?" (Highlight continuous learning and proactive skill development).

Company & Culture Questions:

• "What interests you about Zebra Technologies and our mission?" (Research Zebra's products, industries, and recent news – connect your skills to their business).

• "How do you see your design philosophy aligning with Zebra's commitment to human-centered design and innovation?" (Reference company values and your own principles).

Portfolio Presentation Strategy:

• Structure is Key: Begin with an overview of your role and the project's objective. Then, systematically detail the problem, your research/discovery phase, ideation, design iterations, final solution, and the impact/results.

• Focus on "Why": For every decision you made, explain the reasoning behind it. Connect your design choices back to user needs, business goals, or technical considerations.

• Showcase Process, Not Just Pixels: While polished visuals are important, emphasize the journey. Use artifacts like personas, journey maps, and wireframes to illustrate your thinking.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success and value of your design work.

• Be Prepared for Deep Dives: Anticipate detailed questions about your contributions, challenges, and the trade-offs you made. Be honest and articulate.

📝 Enhancement Note: For an "Advanced" role, interviewers will be looking for more than just design execution. They want to see strategic thinking, leadership potential, and a deep understanding of how design drives business value. Practice articulating your process and impact clearly and concisely.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided on the Zebra Technologies careers portal.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 of your most impactful projects that best demonstrate your advanced UX design skills, end-to-end process ownership, and experience with enterprise software or complex applications. Ensure case studies clearly articulate problems, solutions, and measurable outcomes.

• Resume Optimization: Update your resume to prominently feature keywords relevant to UX design, Agile methodologies, enterprise software, and leadership (e.g., "User Experience Design," "Design Thinking," "Agile," "Stakeholder Management," "Mentorship," "Information Architecture," "Prototyping," "UI Specifications"). Quantify your achievements with specific metrics where possible.

• Interview Preparation: Thoroughly review typical interview questions for advanced UX roles, focusing on your ability to articulate your design process, problem-solving approach, and impact. Practice presenting your portfolio and be ready to discuss your experience with cross-functional collaboration and leadership.

• Company Research: Deeply research Zebra Technologies, their products, the industries they serve, and their company culture. Understand their mission and values, and be prepared to articulate why you are a good fit for their organization and this specific role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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