Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Teachable

Location: Remote - Brazil

Job Type: Full-time

Category: Product Design / GTM Operations

Date Posted: 2026-04-24

Experience Level: 2-5 years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the design and evolution of Teachable's critical commerce experiences, focusing on checkout flows, payment systems, and fraud prevention to enhance user trust and drive conversion.

• Conduct in-depth user research to uncover user needs and translate insights into actionable product design strategies, directly impacting the "What should we build?" question.

• Own the end-to-end design process, from ideation and sketching to prototyping, testing, iteration, and final launch, ensuring a user-centric approach throughout.

• Drive optimization through hypothesis-driven experimentation and A/B testing, validating design hypotheses to improve conversion rates and user satisfaction.

• Collaborate closely with engineering teams to integrate new payment methods and deepen existing integrations, ensuring seamless user experiences within the Teachable platform.

• Advocate for the user while balancing business goals, ensuring that design decisions support both user needs and company objectives for growth and revenue.

📝 Enhancement Note: This role is positioned as a Product Designer with a strong emphasis on commerce experiences, directly impacting revenue generation through checkout, payments, and conversion optimization. While not a traditional Revenue Operations or Sales Operations role, the core responsibilities are deeply intertwined with GTM strategy, making it a valuable opportunity for operations professionals looking to leverage design thinking in a commercial context. The focus on A/B testing, conversion optimization, and payment system integration aligns with key operations objectives.

📈 Primary Responsibilities

• Spearhead the design evolution of Teachable's commerce features, including checkout, payment processing, and fraud prevention mechanisms, to enhance user experience and drive transaction success.

• Perform comprehensive user research, including interviews, surveys, and usability testing, to gather deep insights into user needs, pain points, and behaviors related to purchasing and payments.

• Translate research findings and business requirements into intuitive and effective user interface designs, wireframes, prototypes, and high-fidelity mockups.

• Collaborate closely with product managers, engineers, and other stakeholders to define product requirements, design solutions, and ensure successful implementation of new features and improvements.

• Develop and maintain a hypothesis-driven approach to design, formulating clear hypotheses for A/B tests and experiments to validate design decisions and identify optimization opportunities.

• Design and implement A/B tests and other experiments to measure the impact of design changes on key metrics such as conversion rates, average order value, and customer retention.

• Contribute to and leverage existing design systems to ensure visual consistency, brand integrity, and efficient design workflows across the product suite.

• Effectively communicate design concepts, research findings, and experimental results to cross-functional teams and leadership through compelling storytelling and clear data visualization.

• Continuously evaluate the performance of designed features and user flows, using data analytics and user feedback to identify areas for iterative improvement and optimization.

📝 Enhancement Note: The responsibilities highlight a strong focus on conversion optimization and payment system integration, which are core to GTM and revenue operations. The emphasis on A/B testing and hypothesis-driven design directly aligns with operational efficiency and data-driven decision-making.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 2 years of professional experience in product design, with a proven track record of shipping user-facing features and products.

Required Skills:

• Product Design Leadership: Ability to lead the design of complex commerce experiences, from concept to launch.

• User Research Expertise: Proficiency in various user research methodologies (interviews, surveys, usability testing) to uncover user needs and pain points.

• Visual Design Fundamentals: Strong command of visual design principles including consistency, color theory, typography, and responsive layout design.

• Prototyping & Wireframing: Skilled in creating low-fidelity wireframes and high-fidelity interactive prototypes using industry-standard tools.

• Cross-functional Collaboration: Demonstrated experience working effectively with engineering teams, product managers, and other cross-functional partners.

• Design System Utilization: Comfort and experience working within and contributing to existing design systems.

• Hypothesis-Driven Mindset: A curious and analytical approach to design, with a focus on formulating and testing hypotheses.

• Excellent English Communication: Strong verbal and written communication skills, essential for clear articulation of ideas and collaboration in a global team.

• Portfolio with Case Studies: A robust portfolio showcasing real-world case studies that demonstrate problem-solving, design process, and measurable impact.

Preferred Skills:

• Growth-Stage Company Experience: Prior experience in a growth-stage company environment (e.g., $10MM–$100MM ARR) with a focus on scaling products and operations.

• Pod/Squad Team Structures: Familiarity with agile team structures like pods or squads, emphasizing collaboration and iterative development.

• A/B Testing & Experimentation: Hands-on experience designing, implementing, and analyzing A/B tests and other growth experiments.

• Fintech or Ecommerce Background: Specific experience designing for financial technology (Fintech) or e-commerce platforms, particularly in payment processing or checkout experiences.

• Stripe Integration Knowledge: Familiarity with payment gateway integrations, specifically with Stripe, and their design implications.

📝 Enhancement Note: The emphasis on "shipping product design work," "collaborating closely with engineering," and a "portfolio with real case studies" are critical for operations roles that require demonstrable impact and execution. The preferred skills in Fintech/Ecommerce and A/B testing directly align with GTM and revenue operations objectives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Study Depth: Showcase 2-3 comprehensive case studies detailing your role, process, and outcomes for significant product design projects, particularly those involving commerce, payments, or conversion optimization.

• Problem Definition: Clearly articulate the business and user problems you aimed to solve, and the strategic context of these challenges within the company's objectives.

• Process Visualization: Visually represent your design process, including research methodologies, ideation phases, wireframing, prototyping, user testing, and iteration cycles.

• Collaboration Evidence: Highlight instances of cross-functional collaboration, specifically with engineering and product management, showcasing how you worked together to achieve project goals.

• Impact Metrics: Quantify the impact of your design work with specific metrics (e.g., conversion rate increases, reduction in checkout abandonment, fraud reduction rates, user satisfaction scores).

• System Integration Focus: If applicable, include projects that demonstrate experience with integrating systems, such as payment gateways (e.g., Stripe) or other financial technologies.

Process Documentation:

• Workflow Design: Demonstrate experience in designing and optimizing end-to-end user workflows, particularly for critical conversion paths like checkout and payment.

• Experimentation Framework: Show an understanding of how to set up and run controlled experiments, including hypothesis formulation, experimental design, and data analysis for A/B tests.

• System Integration Design: Document how you approach the design considerations for integrating third-party systems, ensuring a seamless user experience despite complex backend processes.

• Performance Measurement: Outline how you track and measure the success of design initiatives post-launch, focusing on key performance indicators (KPIs) relevant to commerce and revenue.

📝 Enhancement Note: For a role with a strong commerce and conversion focus, the portfolio must clearly demonstrate the candidate's ability to drive measurable business outcomes through design. This includes showcasing a systematic approach to problem-solving, experimentation, and integration, which are also key tenets of operations roles.

💵 Compensation & Benefits

Salary Range: As Teachable operates globally with a remote-first policy and has offices in New York City, Belo Horizonte, and Sao Paulo, salary ranges will be determined based on regional market data for Product Designers with 2-5 years of experience in Brazil. Based on industry benchmarks for experienced Product Designers in major Brazilian tech hubs and considering the remote nature, an estimated annual base salary range could be R$120,000 - R$200,000 BRL.

Benefits:

• Competitive Pay: Rewarding high performance with fair and competitive compensation, reviewed at regular intervals.

• Remote-First Culture: Enjoy the flexibility and autonomy of a remote work environment, fostering work-life balance.

• In-Person Events: Opportunities to connect with colleagues through company-organized in-person events for bonding, strategic alignment, and celebrations.

• Professional Development: Access to resources and opportunities for continuous learning and skill advancement, crucial for staying ahead in design and operations.

• Health & Wellness: While specific details are not provided, companies in this sector typically offer comprehensive health insurance and wellness programs.

• Equity/Stock Options: Potential for equity participation, aligning employee success with company value growth.

Working Hours: Standard full-time working hours are expected, typically around 40 hours per week. While remote, maintaining consistent availability during core business hours for collaboration with global teams will be important.

📝 Enhancement Note: The estimated salary range is based on research for Product Designer roles in Brazil with 2-5 years of experience, considering cost of living and industry standards. Specific benefits are derived from the job description and common offerings for remote, growth-stage tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Education Technology (EdTech) and Creator Economy, with a strong focus on commerce and payments. Teachable is part of the Hotmart Company portfolio, a leader in digital product sales and creator monetization.

Company Size: Teachable is a growing company, part of the larger Hotmart Company. While specific numbers for Teachable alone aren't detailed, Hotmart's extensive portfolio suggests a significant global presence and employee base, likely in the hundreds to thousands, indicating a robust infrastructure and resources.

Founded: Teachable was founded in 2013. Its acquisition by Hotmart in 2023 marks a new phase of growth and integration, aiming to leverage combined strengths in the creator economy.

Team Structure:

• Cross-Cultural & Global: Teachable operates as an international company with employees across the United States and Brazil, fostering a diverse and cross-cultural work environment.

• Pod/Squad Model: The company mentions a preference for "pod/squad team structures," indicating a move towards agile, autonomous teams focused on specific product areas or goals.

• Collaborative Design: The design team encourages sharing work early and often with fellow designers and cross-functional partners, promoting a culture of constructive feedback and iterative development.

Methodology:

• Human-Centered Design: A strong emphasis on understanding user needs through research and advocating for the user in design decisions.

• Data-Driven Optimization: Utilization of A/B testing, experimentation, and data analysis to validate hypotheses and continuously improve product performance.

• Agile Development: Implied through the mention of pod/squad structures and the iterative nature of design and development processes.

• Commerce Focus: Strategic alignment with business goals, particularly in driving creator revenue through effective commerce experiences.

Company Website: https://www.teachable.com/

📝 Enhancement Note: Understanding Teachable's position within the Hotmart ecosystem is crucial, as it implies access to extensive resources and a significant market share in the creator economy. The emphasis on commerce and user outcomes is a key cultural differentiator.

📈 Career & Growth Analysis

Operations Career Level: This role is at an intermediate Product Design level, focusing on specialized areas like commerce and payments. It requires 2+ years of experience and the ability to lead design initiatives within these critical GTM functions. The role is expected to contribute significantly to revenue-driving features.

Reporting Structure: While not explicitly stated, designers typically report to a Design Lead or Manager. Given the mention of "pod/squad team structures," the designer will likely work within a cross-functional team, reporting functionally to design leadership and operationally to the product initiatives within their assigned pod.

Operations Impact: This Product Designer role has a direct and significant impact on Teachable's revenue and creator success. By optimizing checkout flows, payment systems, and fraud prevention, the designer directly influences:

• Conversion Rates: Improving the likelihood of visitors completing purchases.

• Average Order Value (AOV): Designing strategies to encourage higher transaction values.

• Customer Trust & Security: Implementing robust fraud prevention measures builds confidence.

• Creator Earnings: Directly contributing to the platform's ability to help creators monetize effectively.

Growth Opportunities:

• Specialization: Deepen expertise in commerce design, payment systems, and conversion rate optimization (CRO), becoming a go-to expert in these critical areas.

• Leadership: Progress to Senior Product Designer roles, taking on larger, more complex projects and mentoring junior designers.

• Cross-functional Mobility: Develop a strong understanding of GTM operations, product management, and engineering, opening doors to related roles within the company.

• Impactful Projects: Contribute to high-visibility projects that directly influence company revenue and growth, providing valuable experience for future career advancements.

• Learning & Development: Access to resources and mentorship for continuous skill enhancement, especially in areas like Fintech, A/B testing, and growth design.

📝 Enhancement Note: The growth potential here is significant, especially for someone interested in the intersection of design and revenue generation. The role provides a clear pathway to becoming an expert in optimizing commercial funnels, a highly valued skill in operations.

🌐 Work Environment

Office Type: Teachable operates as a remote-first company. While they maintain office spaces in New York City, Belo Horizonte, and Sao Paulo for employees who wish to use them, the primary mode of work is remote. This offers flexibility and autonomy.

Office Location(s):

• New York City, USA

• Belo Horizonte, Brazil

• Sao Paulo, Brazil

The role is specifically listed as "Remote - Brazil," meaning candidates based in Brazil are eligible.

Workspace Context:

• Remote Flexibility: Candidates can work from their preferred location in Brazil, promoting a healthy work-life balance.

• Collaborative Digital Space: The work environment relies heavily on digital collaboration tools for communication, design reviews, and project management.

• Community Building: Teachable organizes in-person events throughout the year to foster connection, strategic alignment, and team bonding among its globally distributed employees.

• Access to Tools: Employees are expected to have a suitable remote work setup, with the company likely providing necessary software licenses and potentially stipends for home office expenses.

Work Schedule: Standard full-time hours are expected, approximately 40 hours per week. Given the international nature of the team (US and Brazil), flexibility and proactive communication will be key to ensure effective collaboration across different time zones.

📝 Enhancement Note: The "remote-first" policy is a significant aspect of the work environment, offering autonomy. The mention of in-person events highlights a company effort to balance remote flexibility with in-person connection, which is a common practice for distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit your resume and portfolio through the provided link.

• Initial Screening: A recruiter will review your application and portfolio for basic qualifications and alignment with the role.

• Hiring Manager Interview: An interview with the hiring manager to discuss your experience, design philosophy, and fit for the team and role. This may involve discussing your portfolio in detail.

• Design Challenge/Case Study Presentation: You may be asked to complete a take-home design exercise or present a deep dive into one of your portfolio case studies, focusing on your problem-solving process, rationale, and impact. This is where your operations-aligned thinking will be assessed.

• Cross-functional Interviews: Interviews with engineers, product managers, or other designers to assess collaboration skills and technical understanding.

• Final Interview: Potentially an interview with a senior leader to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Focus on Commerce & Impact: Prioritize case studies that demonstrate your experience with commerce, payments, checkout flows, A/B testing, and conversion optimization. Quantify your impact with clear metrics.

• Showcase Your Process: Clearly articulate your design process for each case study, highlighting how you uncovered user needs, solved problems, and iterated based on feedback and data.

• Highlight Collaboration: Demonstrate how you effectively partnered with engineering and product teams to bring designs to life and overcome technical challenges.

• Tell a Story: Structure your case studies as compelling narratives that explain the problem, your solution, and the measurable results.

• Be Ready to Discuss: Prepare to discuss your design choices, trade-offs you made, and lessons learned from each project. For this role, be ready to connect design decisions to business outcomes.

Challenge Preparation:

• Understand the Business Context: Research Teachable, its mission, its target audience (creators, educators), and its position within the Hotmart ecosystem. Understand the challenges of selling educational products online.

• Focus on User Flows: If given a challenge, think critically about user journeys, especially those related to purchasing, payments, and account management.

• Data-Driven Rationale: Be prepared to justify your design decisions with data, user insights, or logical reasoning that connects to business objectives like conversion or retention.

• Technical Considerations: While not an engineering role, show awareness of how design decisions might impact development effort or integrate with existing systems (e.g., Stripe).

📝 Enhancement Note: The emphasis on a portfolio review and potential design challenge is crucial for this role. Candidates should prepare to demonstrate not only design skills but also their ability to think strategically about business objectives and conversion optimization, aligning with operational goals.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools such as Figma (highly likely, given modern design team practices), Sketch, Adobe Creative Suite (Photoshop, Illustrator), and prototyping tools like InVision or ProtoPie.

• User Research Platforms: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey, Typeform).

• Collaboration & Communication: Tools like Slack, Zoom, Google Workspace (Docs, Sheets, Slides), and potentially project management tools like Jira or Asana.

Analytics & Reporting:

• Web Analytics: Familiarity with platforms like Google Analytics to understand user behavior, track conversion funnels, and measure the impact of design changes.

• A/B Testing Tools: Experience with experimentation platforms such as Optimizely, VWO, or internal experimentation frameworks for running and analyzing A/B tests.

• Data Visualization: Ability to interpret and present data clearly, potentially using tools like Tableau or Looker, or by creating clear charts within presentation software.

CRM & Automation:

• While not directly a CRM role, understanding how design impacts user data captured in CRMs (like Salesforce or HubSpot) and how it relates to marketing automation workflows can be beneficial.

• Payment Gateway Integrations: Familiarity with the design implications of integrating with payment processors like Stripe is a significant plus.

📝 Enhancement Note: This role requires a strong command of design tools and a practical understanding of analytics and experimentation platforms, which are also heavily utilized in revenue and sales operations for performance tracking and optimization.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the user's needs, ensuring that design decisions prioritize positive user experiences.

• Data-Driven Decisions: Valuing hypothesis-driven experimentation and data analysis to inform design choices and measure success, reflecting an operational mindset.

• Collaboration & Transparency: Fostering an environment where work is shared early and often, encouraging open communication and constructive feedback among design, engineering, and product teams.

• Ownership & Accountability: Taking responsibility for design work from conception to launch and beyond, with a focus on delivering measurable impact.

• Continuous Improvement: Embracing an iterative approach to design, constantly seeking opportunities to learn, optimize, and enhance the product.

Collaboration Style:

• Cross-functional Partnership: Emphasis on working closely with engineering and product management to ensure designs are feasible, effective, and aligned with business goals.

• Open Feedback Culture: Encouraging the sharing of work-in-progress designs for early feedback, promoting a culture of collective improvement.

• Agile Teamwork: Working within agile structures (pods/squads) to facilitate rapid iteration, problem-solving, and shared ownership of project outcomes.

• Storytelling and Communication: Effectively communicating design rationale, research findings, and project updates to diverse stakeholders to ensure alignment and buy-in.

📝 Enhancement Note: The values of data-driven decisions, continuous improvement, and cross-functional collaboration are highly relevant to operations professionals and indicate a culture that values efficiency and measurable results.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the inherent tension between creating the best possible user experience and achieving critical business objectives like conversion rates and revenue targets.

• Integrating Complex Systems: Designing seamless user flows for intricate processes like payment processing and fraud prevention, which involve multiple technical components and third-party integrations (e.g., Stripe).

• Remote Collaboration Effectiveness: Maintaining strong communication, alignment, and team cohesion in a globally distributed, remote-first environment.

• Driving Adoption of New Features: Designing compelling experiences that encourage users to adopt new features and adopt new payment methods or security practices.

• Measuring Impact in a Growth Environment: Effectively tracking and attributing design's impact on key business metrics within a fast-paced, growth-stage company.

Learning & Development Opportunities:

• Specialized Commerce Design: Deepen expertise in designing for online transactions, payment gateways, and financial technology, a high-demand specialization.

• Growth Design & CRO: Develop advanced skills in A/B testing, experimentation, and conversion rate optimization techniques to drive significant business growth.

• Leadership in Design: Opportunities to take on more complex projects, mentor junior designers, and influence design strategy as a Senior Product Designer.

• Fintech & E-commerce Trends: Stay at the forefront of industry trends in online payments, creator economy tools, and e-commerce best practices.

• Cross-functional Acumen: Gain a deeper understanding of product management, engineering, and GTM operations through close collaboration.

📝 Enhancement Note: The challenges presented are common in roles that interface directly with revenue generation and operational efficiency, offering excellent opportunities for skill development relevant to operations professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a checkout flow or payment process. What were the key challenges, and how did you measure its success?" (Focus on process, metrics, and impact)

• "How do you approach user research to understand complex user needs, especially when dealing with financial transactions?" (Highlight research methods and user advocacy)

• "Walk me through an A/B test you designed. What was the hypothesis, how was it implemented, and what were the results? What did you learn?" (Demonstrate hypothesis-driven design and analytical skills)

• "How do you balance the needs of the user with the business goals of conversion and revenue?" (Show strategic thinking and an understanding of GTM objectives)

Company & Culture Questions:

• "What interests you about Teachable and its mission to empower creators?" (Show research and alignment with company values)

• "How do you contribute to a collaborative and remote-first team environment?" (Discuss communication, feedback, and team dynamics)

• "How do you stay updated on the latest trends in product design, e-commerce, and fintech?" (Demonstrate continuous learning and industry awareness)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the process, the solution, and the measurable outcomes. Use visuals effectively.

• Quantify Your Impact: Emphasize metrics and data that demonstrate the success of your designs, especially concerning conversion, revenue, or user satisfaction.

• Explain Your Rationale: Be prepared to articulate why you made specific design decisions, linking them back to user needs, business goals, or research findings.

• Showcase Collaboration: Highlight how you worked with engineers and product managers. Mention any technical constraints or considerations.

• Focus on Process: Demonstrate your problem-solving approach and how you iterate based on feedback and data.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of design expertise and a strong understanding of business impact, particularly in areas related to commerce and conversion, which are critical for operations.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided Greenhouse link.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your experience with commerce, payments, conversion optimization, and A/B testing. Ensure they clearly articulate your process and measurable impact.

• Tailor Your Resume: Highlight keywords and experiences directly relevant to product design, e-commerce, Fintech, user research, A/B testing, and cross-functional collaboration. Quantify achievements where possible.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on storytelling, rationale, and quantifiable results. Be ready to discuss your design process and collaboration experience.

• Research Teachable: Familiarize yourself with Teachable's platform, its target audience, its mission, and its recent developments (e.g., acquisition by Hotmart). Understand their position in the creator economy and EdTech market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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