Werkstudent UX Project Management & Design Operations (m/w/d)

📍 Job Overview

Job Title: Werkstudent UX Project Management & Design Operations (m/w/d)

Company: Peak Studio

Location: München, Germany

Job Type: Werkstudent (Intern)

Category: Design Operations / Project Management

Date Posted: 2026-08-05

Experience Level: 0-2 Years (Intern)

Remote Status: Hybrid (Office in Munich or Remote)

🚀 Role Summary

• Serve as the primary interface between clients and the internal UX/UI design team, ensuring seamless communication and requirement alignment.

• Manage client requests, critically evaluate them, and translate them into clear, actionable briefs for the design team, leveraging strong organizational and communication skills.

• Coordinate and manage design sprints, monitor project timelines, and facilitate internal feedback loops to ensure efficient workflow and timely delivery.

• Act as a key point of contact for clients, participating in presentations, moderating meetings, and ensuring mutual understanding and satisfaction.

• Contribute to the development and optimization of operational structures and workflows within a growing design startup focused on sustainable impact.

📝 Enhancement Note: This role is positioned as an intern (Werkstudent) with a focus on bridging client needs with internal design execution. The emphasis is on organizational, communication, and project coordination skills rather than hands-on design execution, aligning with Design Operations and Project Management functions within a creative agency context.

📈 Primary Responsibilities

• Act as the central communication hub between clients and the UX/UI design team, ensuring clear and consistent information flow.

• Conduct client meetings to gather requirements, critically analyze their needs, and translate them into precise, actionable briefs for the design team.

• Proactively manage design sprints by coordinating tasks, monitoring timelines, and ensuring adherence to project schedules.

• Organize and facilitate internal feedback loops and review sessions to maintain design quality and alignment with client expectations.

• Support client presentations, moderate discussions, and ensure that client expectations are managed effectively and met by the delivered work.

• Contribute to the strategic development and implementation of operational structures and workflows to enhance efficiency within the subscription-based design service model.

• Assist in the continuous improvement of the agile workflow, identifying bottlenecks and proposing solutions to streamline processes.

• Foster strong client relationships through professional interactions and proactive communication.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on client-facing activities, requirement gathering, and internal project coordination. This suggests a role that requires excellent interpersonal skills, meticulous organization, and a solid understanding of design processes without necessarily requiring deep design execution expertise. The "Design Operations" aspect points towards optimizing how design work is managed and delivered.

🎓 Skills & Qualifications

Education:

• Currently enrolled in a Master's degree program in a relevant field such as UX Design & Management, Design Management, Strategic Design, or a comparable discipline. Experience:

• 0-2 years of experience, with a focus on organizational and communication roles within a design or project management context. Required Skills:

• Exceptional communication and interpersonal skills, with a passion for direct client interaction.

• Professional and confident demeanor, with the ability to articulate complex concepts clearly and concisely.

• Highly structured and organized work approach, with a proven ability to manage multiple projects simultaneously.

• Strong understanding of UX methodologies, design thinking principles, and the logic behind design systems.

• Proficiency in translating client needs into clear, actionable design briefs.

• Ability to work effectively within a dynamic startup environment, demonstrating flexibility and adaptability.

• Fluent command of German (written and spoken).

• Fluent command of English (written and spoken). Preferred Skills:

• Experience with agile project management methodologies (e.g., Scrum, Kanban).

• Familiarity with design sprint facilitation techniques.

• Basic understanding of subscription-based service models and their operational implications.

• Experience in a client-facing role within a creative agency or similar organization.

📝 Enhancement Note: While a full design portfolio isn't prioritized, a deep conceptual understanding of UX and design systems is crucial for effective communication with both clients and designers. The emphasis on Master's level studies suggests a need for analytical and strategic thinking capabilities beyond entry-level roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a traditional design portfolio is not a primary requirement, candidates are encouraged to highlight any experience or projects that demonstrate organizational skills, project coordination, client communication, or process improvement within a design or project context.

• Examples of developed briefs, project plans, or workflow diagrams that showcase structured thinking and communication clarity are highly valuable.

• Any documentation or case studies illustrating how requirements were managed and translated into actionable tasks would be beneficial. Process Documentation:

• Demonstrable understanding of how to document and communicate project workflows and client requirements effectively.

• Ability to contribute to the refinement and optimization of existing design operational processes.

• Experience in managing feedback loops and ensuring that process adjustments are documented and communicated.

📝 Enhancement Note: The role's focus on "Design Operations" and "Project Management" implies that while a visual design portfolio isn't mandatory, evidence of structured thinking, process management, and effective communication documentation will be highly regarded. Candidates should prepare to discuss how they would approach organizing design projects and managing client interactions.

💵 Compensation & Benefits

Salary Range:

• As this is a "Werkstudent" (intern) position in Munich, Germany, a typical hourly rate would range from €13 to €18, depending on the candidate's specific qualifications, year of study, and the exact scope of responsibilities. This is based on industry benchmarks for student roles in similar fields and locations in Germany. Benefits:

• Flexibility: Opportunity to balance work and studies effectively, with options for hybrid work (office in Munich) or remote work arrangements.

• Meaningful Impact: Contribute to projects that have a positive social and ecological impact, supporting ecosystem protection and indigenous communities.

• Co-Creation & Influence: Actively shape the operational structures and workflows of a growing design agency.

• Team Culture: Work within an ambitious team featuring flat hierarchies, short decision-making paths, and an open feedback culture.

• Professional Development: Gain significant experience in Design Operations and agile project management, with regular direct interaction and mentorship from the founders.

• Startup Environment: Experience the fast-paced and dynamic nature of a startup, with opportunities for rapid learning and growth.

Working Hours:

• Typically 15-20 hours per week, with flexibility to align with study schedules and project demands. Full-time availability during university breaks may be discussed.

📝 Enhancement Note: Salary is estimated based on typical "Werkstudent" compensation in Germany for roles requiring postgraduate-level understanding and client interaction. The benefits emphasize the unique mission-driven aspect of the company and the growth opportunities inherent in a startup environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Design Services / Creative Agency, with a strong focus on Sustainability and Social Impact.

Company Size: Startup (likely small to medium-sized, growing team).

Founded: Peak Studio is a growing design startup, implying a relatively recent founding date and a culture of innovation and agility.

Team Structure:

• The role operates within the core design team but acts as a crucial liaison.

• Expect a flat hierarchy with direct access to founders and senior team members.

• Collaboration is expected across client management, UX/UI design, and potentially business development functions. Methodology:

• Subscription-Based Design: Operates on a unique model offering design services via subscription, implying a focus on efficiency, consistency, and long-term client relationships.

• Agile Workflow: Employs agile methodologies for project management, ensuring rapid delivery and adaptability.

• Holistic Design Approach: Focuses on creating cohesive brand systems and scalable structures with a commitment to social and ecological responsibility.

Company Website: https://peak-studio.art/

📝 Enhancement Note: Peak Studio differentiates itself with a mission-driven approach, integrating social and ecological responsibility into its core business model. This commitment likely influences hiring decisions and day-to-day operations, attracting candidates who value purpose alongside professional growth.

📈 Career & Growth Analysis

Operations Career Level: Intern (Werkstudent) – This is an entry-level position designed for current Master's students. It offers a foundational experience in Design Operations and Project Management.

Reporting Structure: The Werkstudent will likely report directly to a senior project manager, design lead, or one of the founders, given the startup's flat hierarchy.

Operations Impact: This role has a direct impact on client satisfaction and project success by ensuring clear communication, efficient workflow, and timely delivery of design services. It also contributes to the operational efficiency and scalability of the company's unique subscription model.

Growth Opportunities:

• Design Operations Expertise: Develop deep knowledge in managing design processes, workflows, and client interactions within a creative agency setting.

• Agile Project Management: Gain hands-on experience with agile methodologies, sprint coordination, and timeline management.

• Client Relationship Management: Hone skills in client communication, expectation management, and presentation delivery.

• Strategic Contribution: Opportunity to actively contribute to shaping the operational frameworks of a growing startup.

• Founder Mentorship: Benefit from direct guidance and learning opportunities from the company's founders.

• Potential for Future Roles: Strong performance in this internship could lead to future full-time opportunities within Peak Studio, particularly in project management, operations, or client success roles, as the company scales.

📝 Enhancement Note: The internship is framed as a significant learning opportunity, emphasizing the transfer of knowledge and skills in specialized areas like Design Operations and agile project management, directly from the founders. This suggests a strong investment in intern development.

🌐 Work Environment

Office Type: Hybrid model, with the option to work from their office in Munich or remotely.

Office Location(s): Munich, Germany. The description implies a central office location conducive to collaboration.

Workspace Context:

• Collaborative Atmosphere: The company promotes an ambitious team with flat hierarchies and an open feedback culture, suggesting a highly collaborative and communicative workspace.

• Tools & Technology: While not explicitly detailed, expect standard project management and communication tools (e.g., Slack, Asana, Trello, Zoom) to be utilized. Access to design system documentation and project management platforms will be essential.

• Team Interaction: Frequent interaction with designers, project managers, and founders is expected, fostering a dynamic and integrated work environment.

Work Schedule: The role is for a "Werkstudent" (student worker), implying a part-time commitment (e.g., 15-20 hours/week) that can be flexibly arranged to accommodate university studies.

📝 Enhancement Note: The hybrid and remote flexibility, combined with a collaborative culture and direct access to leadership, points to a modern and supportive work environment designed to attract and retain talent, particularly students seeking practical experience.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application materials (CV, cover letter, potentially academic transcripts).

• First Interview: Likely a conversation focused on assessing communication skills, motivation, understanding of UX/Design Operations concepts, and cultural fit. Preparation for questions about handling client requirements and managing project timelines will be key.

• Second Interview/Case Study: May involve a more in-depth discussion, potentially a small case study or scenario-based questions related to project coordination, client communication, or problem-solving within a design context. This is where demonstrating your structured thinking and understanding of workflows will be critical.

• Final Interview: Often with founders or senior leadership, focusing on strategic alignment, long-term potential, and final cultural fit assessment.

Portfolio Review Tips:

• Focus on Process: Since a design portfolio isn't the primary focus, emphasize projects where you managed communication, organized tasks, or improved a process. Use bullet points to detail your role, responsibilities, and the outcomes.

• Briefing Examples: If possible, showcase examples of how you've translated requirements into clear instructions or briefs, even if from academic projects.

• Communication Skills: Be prepared to articulate your thought process clearly and concisely during the interview, demonstrating your ability to explain complex ideas simply.

• Company Alignment: Research Peak Studio's mission and values, and be ready to discuss how your interest in social/ecological impact and their unique subscription model aligns with your career aspirations.

Challenge Preparation:

• Scenario-Based Questions: Anticipate questions like: "How would you handle a client who is unhappy with a design deliverable?" or "How would you prioritize tasks when multiple urgent client requests come in?"

• Process Improvement: Be ready to discuss how you might improve communication between clients and designers, or suggest ways to streamline a design workflow.

• UX/Design System Understanding: Prepare to explain basic UX principles or the benefits of using design systems in simple terms.

📝 Enhancement Note: The application process emphasizes assessing soft skills and conceptual understanding over technical design execution. Candidates should prepare to demonstrate their organizational abilities and communication prowess, aligning with the core requirements of a Design Operations and Project Management intern.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management: Likely tools such as Asana, Trello, Jira, or similar platforms for task tracking, sprint planning, and workflow visualization.

• Communication: Slack, Microsoft Teams, or similar for internal team communication and potentially client updates.

• Video Conferencing: Zoom, Google Meet, or similar for client meetings, presentations, and remote team collaboration.

Analytics & Reporting:

• While not a primary focus, familiarity with tools that track project progress and client feedback metrics would be beneficial.

• Understanding how to interpret basic reports on project timelines and client satisfaction would be advantageous. CRM & Automation:

• Familiarity with CRM systems (e.g., HubSpot, Salesforce) might be a plus for understanding client data management, though not explicitly required.

• Experience with workflow automation tools could be beneficial for process improvement discussions.

📝 Enhancement Note: The role requires proficiency in standard project management and communication tools common in agile, remote-friendly work environments. A candidate's ability to quickly learn and adapt to the company's specific toolset will be important.

👥 Team Culture & Values

Operations Values:

• Clarity & Consistency: Central to Peak Studio's approach, reflected in clear communication and well-defined design systems.

• Sustainability & Responsibility: A core value that drives business decisions and project selection, emphasizing positive social and ecological impact.

• Efficiency & Agility: Essential for the subscription model and fast-paced startup environment, focusing on streamlined workflows and rapid delivery.

• Collaboration & Openness: Encouraged through flat hierarchies and an open feedback culture, promoting teamwork and continuous improvement.

• Customer-Centricity: Prioritizing client needs and satisfaction through effective communication and responsive service.

Collaboration Style:

• Cross-Functional Integration: Close collaboration between client-facing roles (like this one) and the internal UX/UI design team is paramount.

• Feedback-Driven: An environment where constructive feedback is regularly exchanged to improve both individual performance and team processes.

• Knowledge Sharing: Expected to share insights from client interactions and project management to inform design decisions and operational strategies.

📝 Enhancement Note: The company culture is deeply intertwined with its mission. Candidates should demonstrate an alignment with values such as social responsibility, efficiency, and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Expectations and Design Constraints: Effectively managing client requests that may be ambitious or not fully aligned with design feasibility requires strong communication and negotiation skills.

• Navigating a Fast-Paced Startup Environment: Adapting to the dynamic nature of a growing startup, with potentially evolving priorities and processes.

• Translating Complex Design Concepts: Simplifying technical design discussions and client needs into clear briefs for the design team.

• Maintaining Workflow Efficiency: Ensuring smooth operation of the subscription model and agile sprints, especially as the client base grows.

Learning & Development Opportunities:

• Deep Dive into Design Operations: Gain practical experience in optimizing design workflows, client management, and operational strategy.

• Agile Project Management Skills: Develop expertise in managing sprints, timelines, and cross-functional teams in an agile framework.

• Client Relationship Building: Enhance skills in client communication, presentation, and stakeholder management.

• Understanding Business Models: Learn about the unique aspects of a subscription-based design service and its operational requirements.

• Exposure to Social Impact: Contribute to projects with tangible positive social and ecological outcomes.

📝 Enhancement Note: The challenges presented are typical for roles bridging client needs and internal teams in a creative startup. The growth opportunities are substantial, offering hands-on experience in specialized operational areas and direct mentorship.

💡 Interview Preparation

Strategy Questions:

• "How would you approach translating a client's vague request into a concrete design brief?" (Focus on structured questioning, requirement gathering, and documentation.)

• "Describe a time you had to manage competing priorities. How did you decide what to focus on?" (Highlight organizational skills, prioritization, and communication.)

• "How do you ensure effective communication between different teams or stakeholders with different needs?" (Emphasize active listening, clarity, and feedback loops.) Company & Culture Questions:

• "What interests you about Peak Studio's mission of social and ecological responsibility?" (Research their projects and values; connect it to your own interests.)

• "How do you see yourself contributing to our unique subscription-based design model?" (Show an understanding of efficiency, consistency, and client retention.)

• "What are your expectations for working in a startup environment with flat hierarchies?" (Demonstrate adaptability, initiative, and a collaborative spirit.) Portfolio Presentation Strategy:

• Focus on Process, Not Pixel: If presenting academic or personal projects, highlight your role in organization, communication, or process improvement, rather than the final visual design.

• Case Study Approach: For any relevant experience, structure it as a mini-case study: Problem (client need/project goal), Action (your organizational/communication steps), Result (outcome, e.g., clear brief, successful meeting, improved workflow).

• Demonstrate Understanding: Be ready to articulate your understanding of UX principles and design systems conceptually, even if you're not a designer.

• Enthusiasm for Impact: Convey genuine interest in the company's mission and how you can contribute to its operational success and societal impact.

📝 Enhancement Note: Interview preparation should focus on highlighting strong organizational, communication, and problem-solving skills, along with a deep conceptual understanding of UX and design systems. Demonstrating alignment with the company's mission and unique business model will be crucial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on join.com.

• Tailor your CV and Cover Letter: Highlight experiences related to project coordination, client communication, requirement gathering, and any understanding of UX/design principles. Emphasize your Master's program and relevant coursework.

• Prepare to discuss your organizational approach: Be ready to articulate how you manage tasks, prioritize, and ensure clear communication, especially in academic or previous internship contexts.

• Research Peak Studio thoroughly: Understand their subscription model, their focus on social/ecological impact, and their client-focused approach. Prepare questions to ask the interviewer.

• Practice articulating your understanding of UX/Design Systems: Even without a design portfolio, be ready to discuss the concepts and their importance in client-designer communication.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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