Web UX/UI Designer

📍 Job Overview

Job Title: Web UX/UI Designer

Company: Intercontinental Exchange Holdings, Inc.

Location: Atlanta, Georgia, United States

Job Type: FULL_TIME

Category: UX/UI Design & Web Marketing Operations

Date Posted: 2026-08-06

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Lead end-to-end UX/UI design initiatives for ICE's digital properties, ensuring a cohesive and engaging user experience across all web platforms.

• Translate complex business requirements and user needs into intuitive, accessible, and brand-consistent interfaces and workflows.

• Collaborate closely with cross-functional teams, including developers, growth marketers, and business stakeholders, to deliver high-quality design solutions aligned with strategic objectives.

• Maintain and evolve ICE's design system, ensuring consistency in UI components, typography, color, and interaction patterns across all digital touchpoints.

• Drive user research, usability testing, and data analysis to iterate on UI elements and optimize user journeys for improved performance and conversion rates.

📝 Enhancement Note: This role is positioned within a marketing operations context, focusing on the design and implementation of user experiences for digital properties that support business objectives, marketing campaigns, and brand initiatives. The emphasis on "web marketing" and "growth marketers" suggests a strong connection to lead generation, user engagement, and conversion optimization efforts.

📈 Primary Responsibilities

• Spearhead the complete UX design lifecycle for ICE's web properties, encompassing user research, journey mapping, information architecture definition, wireframing, prototyping, and final visual design execution.

• Develop intuitive, accessible, and brand-aligned user interfaces for a variety of marketing pages and web-based platforms, adhering to established style guides and accessibility standards (WCAG).

• Partner effectively with marketing and business stakeholders to gather requirements, establish design direction, and ensure the technical feasibility of proposed design solutions within project constraints.

• Produce comprehensive UX deliverables, including detailed user flows, interactive wireframes, interaction specifications, component documentation, site maps, and high-fidelity prototypes utilizing industry-standard tools like Figma.

• Actively contribute to the development and maintenance of ICE's design system, ensuring uniformity of UI components, typography, color palettes, and interaction patterns across all digital assets and touchpoints.

• Design and implement responsive layouts that deliver a seamless and optimized user experience across desktop, tablet, and mobile devices, adapting to various screen resolutions and browser environments.

• Conduct iterative testing and refinement of UI elements, such as calls-to-action (CTAs), page structures, navigation menus, data visualizations, and landing pages, based on user feedback and performance metrics.

• Collaborate with marketing and communications teams to guarantee visual and UX consistency for integrated campaigns, product launches, and overarching brand initiatives.

• Clearly articulate design concepts, rationale, and the evolution of design decisions to diverse stakeholder groups, confidently defending design choices.

• Stay abreast of evolving industry trends, emerging design tools, financial technology UX innovations, and best practices in web accessibility and inclusive design.

📝 Enhancement Note: The responsibilities highlight a blend of strategic UX thinking and hands-on UI execution. The emphasis on "end-to-end UX design efforts" and "translating complex requirements" indicates a need for a candidate who can manage projects independently from conception to completion. The mention of "growth marketers" and "performance metrics" strongly suggests an expectation for data-driven design decisions and a focus on measurable outcomes.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Human-Computer Interaction, Visual Communication, Marketing, or a closely related field; equivalent practical experience will also be considered.

Experience: Minimum of 2 years of professional experience in UX/UI design, specifically focused on digital products, web applications, or enterprise-level platforms.

Required Skills:

• Advanced proficiency in Figma, including expertise in component libraries, auto-layout features, advanced prototyping capabilities, and collaborative design workflows.

• Demonstrated ability to create comprehensive UX deliverables such as user flows, wireframes, interaction models, and high-fidelity mockups throughout the entire design lifecycle.

• Deep understanding of user-centered design (UCD) principles, established interaction design patterns, and effective information architecture strategies.

• Proven experience in conducting both qualitative and quantitative user research, and a strong ability to translate research findings into actionable design recommendations and improvements.

• Solid grasp of responsive design principles and the capability to design effectively for multiple screen sizes and a variety of web browsers.

• Working knowledge of HTML5, CSS, and JavaScript fundamentals to facilitate effective communication with front-end engineers and assess technical implementation constraints.

• Familiarity with web accessibility standards (e.g., WCAG) and the principles of inclusive design practices.

• A strong, diverse portfolio showcasing a range of UX and UI projects, with clear documentation of the design process, including research, wireframes, iterations, and final designs.

• Excellent verbal and written communication skills, with a proven ability to present work clearly and collaborate effectively across distributed teams. Preferred Skills:

• Understanding of Search Engine Optimization (SEO) best practices and how they influence web design and information architecture decisions.

• Demonstrated interest in or practical experience with AI-assisted design workflows and the adoption of emerging design tooling.

• Experience working within or contributing to established design systems.

• Familiarity with financial technology (FinTech) industry UX considerations.

📝 Enhancement Note: The requirements emphasize a strong technical skillset in Figma and a deep theoretical understanding of UX principles. The inclusion of "equivalent practical experience" suggests flexibility in educational background for candidates with substantial relevant work history. The preference for SEO and AI design tooling indicates a forward-thinking approach to digital design within the company.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of three distinct projects demonstrating end-to-end UX/UI design process, from initial research and ideation through to final visual design and iteration.

• Clearly articulate the user problem or business objective for each project, detailing the research methodologies employed (e.g., user interviews, surveys, competitor analysis).

• Present detailed wireframes, user flows, and interactive prototypes, illustrating the information architecture and interaction design decisions made.

• Include high-fidelity mockups and final visual designs, highlighting UI component usage, typography, color palettes, and adherence to brand guidelines.

• Demonstrate the iterative nature of the design process, including how user feedback and performance metrics influenced design changes and improvements.

• Quantify the impact of design solutions where possible, using metrics related to user engagement, conversion rates, task completion times, or reduction in support queries. Process Documentation:

• For each portfolio project, provide clear documentation of the design thinking process, workflow mapping, and decision-making rationale.

• Detail the collaboration process with stakeholders, developers, and other team members, highlighting communication strategies and conflict resolution approaches.

• Explain the approach taken to ensure accessibility (WCAG compliance) and responsiveness across different devices and platforms.

• Document the contribution to or utilization of design systems and component libraries, emphasizing consistency and efficiency gains.

📝 Enhancement Note: The portfolio requirements are highly specific, emphasizing not just the final output but the entire design process. Candidates are expected to demonstrate a structured, data-informed, and collaborative approach to UX/UI design, with a clear ability to articulate the "why" behind their design decisions and measure their impact.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Web UX/UI Designer with 2-5 years of experience in Atlanta, GA, the estimated salary range is $75,000 - $105,000 USD per year. This estimate considers the cost of living in Atlanta, the specific industry (Financial Technology/Information Services), and the required skill set.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO) and company holidays.

• 401(k) retirement savings plan with company match.

• Professional development opportunities, including training, conferences, and tuition reimbursement.

• Employee assistance program (EAP) for mental health and well-being support.

• Potential for performance-based bonuses.

Working Hours: Standard full-time employment, typically 40 hours per week. While the role is on-site, there may be flexibility for occasional remote work or adjusted schedules based on business needs and team agreements, subject to management approval.

📝 Enhancement Note: Salary estimation is based on publicly available data for similar roles in Atlanta, GA, considering the experience level and the specialized skills required. The benefits listed are standard for large, established corporations like ICE and are tailored to attract and retain talent in the tech and design fields.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology and Information Services. Intercontinental Exchange (ICE) operates leading exchanges and clearing houses, providing critical data and connectivity to the global financial community. This industry demands precision, reliability, and continuous innovation.

Company Size: Large Enterprise (typically 10,000+ employees). As a major player in the financial markets, ICE operates with a structured, professional environment that values expertise, collaboration, and a commitment to excellence.

Founded: 2000. ICE has grown significantly since its founding, establishing itself as a dominant force in financial infrastructure and data services.

Team Structure:

• The UX/UI Designer reports to the Senior Manager of UX & Web Marketing, indicating a dedicated team focused on digital user experience and marketing initiatives.

• This role will collaborate closely with other designers, developers, content strategists, and growth marketers within the broader marketing department.

• Cross-functional collaboration is essential, involving partnerships with various business units across ICE to understand their digital needs and translate them into effective user experiences. Methodology:

• Data Analysis & Insights: Decisions are driven by user research, A/B testing results, web analytics, and performance metrics to ensure design effectiveness and business impact.

• Agile Development Principles: While not explicitly stated, a fast-moving marketing team often implies an agile or iterative approach to design and development, allowing for flexibility and rapid adjustments.

• User-Centric Design: A core tenet of the role is to prioritize the user's needs and experience, ensuring that digital properties are intuitive, accessible, and meet user expectations.

Company Website: www.ice.com

📝 Enhancement Note: The company context suggests a professional, fast-paced environment where data-driven decision-making and a focus on user experience are critical for success in the competitive financial technology sector. The large enterprise size implies robust processes and opportunities for structured career growth.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Mid-Level UX/UI Designer. It requires independent execution of design tasks, contribution to design system evolution, and the ability to influence design decisions through strong rationale and data. It signifies a transition from executing assigned tasks to leading design efforts for specific projects or features.

Reporting Structure: The designer will report directly to the Senior Manager of UX & Web Marketing. This provides a clear line of guidance and mentorship, with opportunities to gain exposure to strategic marketing and UX decision-making at a higher level.

Operations Impact: The UX/UI Designer's work directly impacts the company's digital presence, user engagement, lead generation, and brand perception. By crafting intuitive and effective user experiences, this role contributes significantly to the success of marketing campaigns, product adoption, and overall customer satisfaction, thereby influencing revenue generation and business growth.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas like accessibility, interaction design, user research methodologies, or advanced prototyping techniques.

• Design System Leadership: Potential to take on more responsibility in managing, expanding, and evangelizing the design system across the organization.

• Cross-Functional Exposure: Develop a broader understanding of marketing strategies, product development lifecycles, and business objectives through close collaboration.

• Senior/Lead Designer Path: With demonstrated success and leadership, progression to Senior UX/UI Designer or Lead Designer roles, managing larger projects or mentoring junior team members.

• Management Track: For those interested in leadership, a potential pathway into management roles within the UX/UI or broader marketing operations team.

📝 Enhancement Note: This role offers a solid foundation for a career in UX/UI design within a large, reputable financial technology company. The growth opportunities are well-defined, allowing for specialization, leadership development, and advancement within both the design discipline and broader marketing operations functions.

🌐 Work Environment

Office Type: This is an on-site role based in Atlanta, GA. The work environment is expected to be a modern corporate office setting typical of a large financial services and technology firm.

Office Location(s): Atlanta, Georgia. ICE has significant operations in Atlanta, providing a dynamic urban work environment.

Workspace Context:

• Collaborative Environment: The office design likely facilitates collaboration, with open workspaces, meeting rooms, and common areas designed for team interaction and brainstorming sessions.

• Tools & Technology: Access to industry-standard design software (e.g., Figma), hardware, and potentially specialized tools for user research and prototyping. A robust IT infrastructure supports digital workflows.

• Team Interaction: Regular opportunities for face-to-face interaction with colleagues, fostering a strong sense of team cohesion and enabling efficient communication and knowledge sharing.

Work Schedule: The standard work schedule is 40 hours per week, Monday through Friday. While the role is primarily on-site, the company culture may allow for some flexibility in start/end times or occasional remote work arrangements, subject to team needs and management approval.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration and team integration, common in large organizations that prioritize direct communication and spontaneous idea exchange. The Atlanta location offers access to a major metropolitan hub with a strong talent pool.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter or hiring manager will review applications and portfolios. Candidates with strong portfolios aligned with the job requirements will be invited for an initial screening call.

2. Hiring Manager Interview: This interview will focus on assessing your experience, understanding of UX/UI principles, problem-solving skills, and cultural fit. Be prepared to discuss your portfolio in detail.

3. Design Challenge/Portfolio Presentation: You will likely be asked to present your portfolio, walking through 1-2 key projects and explaining your process, rationale, and impact. A practical design challenge may also be assigned to assess your skills in a real-world scenario.

4. Team/Stakeholder Interviews: Interviews with potential team members (other designers, developers, marketers) and key stakeholders to evaluate collaboration style and technical understanding.

5. Final Interview: May involve senior leadership or the hiring manager's manager to confirm fit and discuss final details.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end UX/UI process, focusing on those relevant to web design, marketing platforms, or complex digital products.

• Tell a Story: For each project, clearly articulate the problem, your role, the process (research, ideation, design, testing), the solutions you implemented, and the measurable outcomes or impact. Use visuals effectively.

• Show Your Process: Don't just show final designs. Include wireframes, user flows, research insights, and iteration examples to demonstrate your thinking and problem-solving abilities.

• Quantify Impact: Whenever possible, use data and metrics to support the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion time).

• Highlight Figma Skills: Explicitly mention and demonstrate your proficiency with Figma, its advanced features, and how you leverage it for efficient and effective design.

Challenge Preparation:

• Anticipate a design challenge that might involve refining an existing interface, designing a new feature based on a brief, or solving a user problem within a specific context (e.g., financial data visualization, user onboarding).

• Practice articulating your design decisions clearly and concisely, especially under time pressure. Focus on your thought process and how you would approach the problem, even if you don't complete the entire design.

• Be prepared to discuss how you would gather requirements, conduct research, and iterate on your design in a real-world scenario.

📝 Enhancement Note: The interview process is structured to thoroughly assess both technical design skills and the candidate's ability to integrate into a corporate marketing operations environment. The emphasis on portfolio presentation and design challenges means candidates must be prepared to actively demonstrate their capabilities and thought processes.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the primary tool for UX/UI design, wireframing, prototyping, and component library management. Proficiency is essential.

• Adobe Creative Suite (Photoshop, Illustrator): May be used for image editing, asset creation, or specific visual design tasks.

• Prototyping Tools (e.g., InVision, Axure): While Figma offers strong prototyping capabilities, familiarity with other tools might be beneficial for complex interactive prototypes or legacy projects.

Analytics & Reporting:

• Google Analytics (or similar web analytics platforms): To understand user behavior, track website performance, and inform design iterations based on data.

• Hotjar, Crazy Egg (or similar user behavior analysis tools): For heatmaps, session recordings, and user feedback to gain deeper insights into user interactions.

• Data Visualization Tools (e.g., Tableau, Power BI): Potentially used to interpret complex data sets or present performance metrics to stakeholders.

CRM & Automation:

• While not a direct CRM role, understanding how web designs integrate with CRM systems (like Salesforce, though not explicitly mentioned) and marketing automation platforms (e.g., Marketo, HubSpot) is beneficial for context and collaboration with marketing operations.

• Content Management Systems (CMS) like WordPress, Drupal, or proprietary systems: Familiarity with how designs are implemented within a CMS environment.

📝 Enhancement Note: The technology stack heavily emphasizes design and analytics tools. Proficiency in Figma is non-negotiable. Understanding how front-end designs translate into functional web experiences and integrate with broader marketing technology stacks is a key differentiator.

👥 Team Culture & Values

Operations Values:

• Precision & Reliability: As part of ICE, a company operating in financial markets, there's a strong emphasis on accuracy, attention to detail, and delivering dependable solutions. Errors in design or implementation can have significant consequences.

• Collaboration & Teamwork: The role requires close partnership with marketing, development, and business units. A collaborative spirit and effective communication are paramount for success.

• Data-Driven Decision Making: Design choices are expected to be informed by user research, analytics, and performance metrics, rather than solely subjective preferences.

• Innovation & Continuous Improvement: While rooted in established financial services, ICE values innovation. Designers are encouraged to explore new tools, techniques, and approaches to enhance user experiences and drive business objectives.

• User Advocacy: A commitment to understanding and representing the needs of the end-user in all design decisions.

Collaboration Style:

• Cross-Functional Integration: Proactive engagement with diverse teams is key. This involves clear communication, active listening, and a willingness to compromise and find solutions that benefit multiple stakeholders.

• Feedback & Iteration Culture: An environment where constructive feedback is welcomed and used to refine designs, fostering a culture of continuous improvement and learning.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings within the design team and across relevant departments to elevate overall design quality and efficiency.

📝 Enhancement Note: The team culture likely reflects the corporate environment of a large financial services firm – professional, structured, and focused on measurable results, but also embracing modern design practices and collaborative workflows.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Effectively mediating between user desires for intuitive experiences and the company's strategic goals for lead generation, conversion, and brand messaging.

• Technical Constraints: Working within the limitations of existing web technologies, development resources, and legacy systems, requiring creative problem-solving to achieve design goals.

• Maintaining Consistency Across Diverse Properties: Ensuring a unified brand and UX across a wide range of digital assets, from marketing landing pages to potentially more complex platform interfaces.

• Keeping Pace with Evolving Technologies: Adapting to new design tools, front-end capabilities, and user expectations in the rapidly changing digital landscape.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to internal or external workshops and courses focused on cutting-edge UX methodologies, interaction design patterns, and specialized design software.

• Industry Conferences & Certifications: Opportunities to attend relevant conferences (e.g., UXPA, AIGA) or pursue certifications in areas like accessibility or specific design tools.

• Mentorship and Leadership Development: Potential for mentorship from senior designers or managers, and development programs aimed at building leadership skills for future advancement.

• Exposure to FinTech Innovations: Gaining specialized knowledge in the unique UX challenges and opportunities within the financial technology sector.

📝 Enhancement Note: The challenges presented are typical for UX/UI designers in corporate environments, requiring strong communication and problem-solving skills. The growth opportunities are robust, offering clear paths for skill enhancement and career progression within a major industry player.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex web UX challenge you faced and how you approached solving it. What was the outcome?" (Focus on your process, research, iterations, and quantifiable results.)

• "How do you balance user needs with business objectives and technical constraints in your design process?" (Highlight your ability to compromise, advocate for the user, and find pragmatic solutions.)

• "Walk us through your process for designing a responsive marketing landing page from brief to final design." (Detail your steps, tools, and decision-making rationale.)

• "How do you ensure your designs are accessible to users with disabilities?" (Discuss your knowledge of WCAG standards and practical implementation.) Company & Culture Questions:

• "What interests you about working at Intercontinental Exchange, specifically in a UX/UI role within our marketing team?" (Research ICE's mission, recent news, and how your skills align with their business.)

• "How do you collaborate with developers and marketers? Can you provide an example?" (Emphasize communication, understanding different perspectives, and proactive engagement.)

• "How do you stay updated on the latest UX/UI trends and technologies?" (Mention specific sources, blogs, conferences, or communities you follow.) Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your role and the project's objective. Then, systematically walk through your process: research, ideation, wireframing, prototyping, visual design, testing, and final outcomes.

• Visuals: Use high-quality screenshots, mockups, and interactive prototypes. Annotate key screens to highlight specific design decisions and their rationale.

• Storytelling: Frame each project as a narrative. What was the problem? How did you solve it? What was the impact?

• Tool Proficiency: Naturally integrate discussions about how you used Figma (and other tools) to achieve your design goals, showcasing your mastery of its features.

• Engagement: Be prepared for questions about your design choices, alternative solutions you considered, and how you would handle feedback or changes. Maintain an enthusiastic and confident demeanor.

📝 Enhancement Note: Preparation should focus on demonstrating a structured, user-centric, and data-informed design process, with a clear ability to communicate technical concepts and design rationale effectively to both design and non-design stakeholders.

📌 Application Steps

To apply for this Web UX/UI Designer position:

• Submit your application through the provided link on the ICE careers portal.

• Tailor your resume: Highlight your experience with Figma, end-to-end UX/UI design processes, responsive design, user research, and collaboration with marketing/development teams. Quantify achievements wherever possible.

• Prepare your portfolio: Ensure it clearly showcases your process, includes diverse projects relevant to web design and marketing platforms, and demonstrates your proficiency with Figma. Be ready to present 1-2 key projects in detail.

• Research ICE: Understand their business, their digital presence, and their role in the financial technology industry. This will help you tailor your answers and demonstrate genuine interest.

• Practice your interview answers: Prepare for behavioral questions, technical design questions, and be ready to articulate your design philosophy and problem-solving approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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