Web and Digital Interface Designer

📍 Job Overview

Job Title: Web and Digital Interface Designer

Company: SSI

Location: Norfolk, VA, United States

Job Type: Full-Time

Category: Operations & Technology Integration (specifically focusing on collaboration platforms and business process automation)

Date Posted: May 14, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Design, develop, and optimize digital collaboration tools, focusing on Microsoft 365 ecosystem integration.

• Enhance business processes through the strategic implementation of Power Apps, Power Automate workflows, and Power BI dashboards.

• Manage web content and digital interfaces within SharePoint and Microsoft Teams environments to ensure efficiency and user adoption.

• Provide critical support and training for end-users and IT teams, ensuring seamless adoption and long-term sustainability of implemented solutions.

• Collaborate with key stakeholders, including Navy program offices, to align digital solutions with organizational objectives and security protocols.

📝 Enhancement Note: This role is positioned within a government contracting environment (Navy program) which often implies strict adherence to security protocols, documentation standards, and change management procedures. The emphasis on Microsoft 365 tools suggests a focus on enabling efficient collaboration and data utilization within a complex organizational structure.

📈 Primary Responsibilities

• Develop, customize, integrate, and optimize digital collaboration tools, with a primary focus on SharePoint and Microsoft Teams.

• Improve the integration of SharePoint with Microsoft Teams to streamline collaboration, document management, and information sharing across the organization.

• Design and build Power Apps for custom business solutions, develop Power Automate workflows for task automation, and create Power BI dashboards for data visualization and business intelligence.

• Customize and configure Microsoft Teams and SharePoint features to meet specific organizational needs, ensuring compliance with security and governance policies.

• Create and maintain site calendars, contact lists, and relevant web components within SharePoint to enhance user experience and information accessibility.

• Provide comprehensive training and detailed documentation for end-users and internal IT teams to facilitate smooth adoption and long-term solution sustainability.

• Deliver post-implementation support, addressing user issues, implementing enhancements, and ensuring solutions remain optimized, secure, and aligned with evolving requirements.

• Collaborate with NAVSEA 03, PEO Digital, and Flank Speed teams to provide feedback, ensure alignment with updates, and facilitate effective change management.

• Function as a dedicated SharePoint and Teams web content manager, responsible for organizing, labeling, and coding files and content for efficient filtering and tracking.

• Work closely with CPA (presumably a program or project management entity) staff to document and organize content effectively.

📝 Enhancement Note: The responsibilities heavily lean into the "Operations" aspect of technology by focusing on process improvement, automation, and system integration to enhance user productivity and data management within a government program context. The mention of specific Navy entities (NAVSEA, PEO Digital, Flank Speed) highlights the importance of understanding government project lifecycles and collaboration frameworks.

🎓 Skills & Qualifications

Education:

• Bachelor of Science Degree in Computer Science, Software Engineering, or a related technical field.

Experience:

• A minimum of 5 years of professional experience in web design, digital interface development, and Microsoft 365 solutions.

Required Skills:

• Proven expertise in designing, developing, and managing solutions within Microsoft Teams and SharePoint Online.

• Strong proficiency in Microsoft Power Apps for custom application development.

• Demonstrated ability to create and implement Power Automate workflows for business process automation.

• Skilled in developing interactive and informative dashboards using Microsoft Power BI.

• Knowledge of Microsoft 365 fundamentals and the broader ecosystem.

• Experience with web content management principles and practices.

Preferred Skills:

• Experience with SharePoint Site Collection and Site Administration.

• Familiarity with Microsoft Certified Technology Specialist (MCTS) certifications.

• Understanding of government contracting environments and associated security protocols.

• Experience in technical documentation and end-user training delivery.

📝 Enhancement Note: The required certifications (Microsoft 365 Fundamentals, Power BI Data Analyst, Teams Administrator Associate, SharePoint Online Power User) are critical for demonstrating foundational knowledge. The "5+ years" experience requirement, coupled with the preferred "8+ years," positions this as a mid-to-senior level role where practical application and problem-solving are paramount. The Secret clearance is a non-negotiable requirement for this defense-related role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of implemented Power Apps solutions, showcasing custom user interfaces and functional business logic.

• Examples of automated workflows developed using Power Automate, detailing the process improvements and efficiency gains achieved.

• Samples of Power BI dashboards, highlighting data visualization techniques, key performance indicators (KPIs), and actionable insights derived from data.

• Case studies illustrating the customization and enhancement of SharePoint sites or Microsoft Teams environments to meet specific user needs or organizational objectives.

Process Documentation:

• Provide examples of how you have documented business processes that were improved or automated through the use of Power Platform or SharePoint/Teams.

• Showcase your approach to creating user-friendly guides and training materials for new or updated digital tools.

• Detail your methodology for tracking the performance and impact of implemented solutions, including how you gather feedback and plan for ongoing optimization.

📝 Enhancement Note: A strong portfolio is essential for this role. Candidates should prepare to showcase tangible examples of their work with Power Platform and SharePoint/Teams, focusing on the business impact and problem-solving aspects. Demonstrating an understanding of process flow and documentation is crucial, especially in a government context where traceability and clarity are highly valued.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for similar roles in Norfolk, VA, with a Secret clearance and the specified Microsoft 365 expertise, the estimated annual salary range for this position is between $85,000 and $115,000. This estimate considers the experience level (5-10 years), required certifications, and the specialized nature of working within a government program.

Benefits:

• Comprehensive Medical, Vision, Dental, and Prescription Drug Insurance Plans.

• 60% paid premium for dependents on medical plans.

• Company-sponsored Life Insurance, Long-Term Disability, and Short-Term Disability benefits at no cost to the employee.

• Generous Paid Time Off: 24 days in the first year of employment.

• Military Leave benefits.

• 401(k) Retirement Plan with company contributions.

• Education Assistance programs for continued professional development.

• Personal Technology Refresh allowance.

• Employee Referral Bonuses.

Working Hours:

• Standard 40-hour work week, typically within typical business hours (e.g., 8:00 AM - 5:00 PM EST) to align with the Navy program's operational schedule.

• While the role is on-site, flexibility may be considered based on project needs and manager approval, although primary work must be performed at the Norfolk, VA location.

📝 Enhancement Note: The salary range is an estimation based on publicly available data for similar roles in the Norfolk, VA area, factoring in the Secret clearance and required Microsoft certifications. SSI's benefits package is quite comprehensive, emphasizing employee well-being, long-term financial security, and professional growth, which are significant draws for experienced professionals in specialized tech roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, Government Contracting, Systems Engineering, and Technology Management. SSI operates within the defense sector, providing critical IT and engineering support to government programs.

Company Size: SSI is a HUBZone small business. This designation often implies a close-knit team environment where individuals can have a significant impact and visibility across projects. Small businesses often foster a culture of agility and direct communication.

Founded: SSI was founded as a HUBZone small business. This founding principle likely influences its commitment to supporting government initiatives and fostering a specialized, dedicated workforce.

Team Structure:

• The operations and technology integration team likely consists of individuals with specialized skills in Microsoft 365, SharePoint, Power Platform, and potentially other government-specific IT solutions.

• The reporting structure will likely involve a direct manager responsible for project delivery and team coordination, with the role reporting up through program management structures within the Navy client.

Methodology:

• Data Analysis and Insights: Leveraging Power BI to extract insights from platform usage, user feedback, and process performance data to inform optimization strategies.

• Workflow Planning and Optimization: Designing and refining business processes using Power Automate and SharePoint workflows to enhance efficiency and reduce manual effort.

• Automation and Efficiency Practices: Implementing automated solutions to streamline repetitive tasks, improve data accuracy, and free up personnel for higher-value activities.

Company Website: https://www.ssa.gov (Note: The provided URL ssa.gov is for the Social Security Administration, not SSI. Assuming SSI is the correct company name and a separate entity, a correct URL would be needed for accurate context. For the purpose of this enhancement, we will proceed with the assumption that SSI is a distinct entity operating in government contracting.)

📝 Enhancement Note: As a HUBZone small business supporting a Navy program, SSI likely prioritizes mission focus, security, and collaborative problem-solving. The team is expected to be highly technical and adept at navigating government IT environments. The company's size suggests opportunities for direct impact and close collaboration with leadership.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level Web and Digital Interface Designer with a strong operational technology focus. It requires a blend of design thinking, development proficiency in Microsoft 365 tools, and an understanding of how these technologies support broader business and mission objectives within a government context. The responsibilities involve not just creation but also optimization, integration, and support, indicating a role that contributes significantly to operational efficiency.

Reporting Structure: The designer will likely report to a Project Manager or Team Lead within SSI, who oversees the delivery of services to the Navy client. They will also work closely with client-side program managers and technical leads from NAVSEA, PEO Digital, and Flank Speed, requiring strong communication and stakeholder management skills.

Operations Impact: The successful candidate will directly impact the operational efficiency of Navy programs by enhancing collaboration tools, automating manual processes, and providing accessible data insights. This role is crucial for modernizing digital workflows, improving information flow, and enabling better decision-making within critical government operations.

Growth Opportunities:

• Specialization: Deepen expertise in specific Microsoft 365 components (e.g., advanced SharePoint architecture, enterprise-level Power Platform governance, Teams advanced administration) or explore adjacent government IT solutions.

• Leadership: Transition into roles such as Lead Designer, Technical Lead, or Project Manager, overseeing larger initiatives and teams.

• Skill Development: Pursue advanced Microsoft certifications, gain experience with other government IT platforms, or develop expertise in areas like cybersecurity for collaboration tools.

• Client Engagement: Grow into roles that involve more direct client consultation, requirements gathering, and strategic solution design for government agencies.

📝 Enhancement Note: The career path for this role is strongly tied to the government contracting sector and the Microsoft 365 ecosystem. Growth will likely involve taking on more complex projects, leading smaller teams, or specializing in niche areas within government IT. The "5-10 years" experience range suggests that individuals with this background are ready for significant responsibility and potential leadership.

🌐 Work Environment

Office Type: The role is explicitly stated as "onsite at a Navy program in Norfolk, VA." This implies working within a government facility or a contractor-provided space that supports Navy operations. Such environments often adhere to strict security protocols and may have a more formal or structured atmosphere compared to typical corporate offices.

Office Location(s): Norfolk, Virginia, USA. This location is a significant hub for the U.S. Navy, suggesting proximity to naval bases and related government installations.

Workspace Context:

• A dedicated workspace within a government facility or contractor office, likely equipped with necessary IT infrastructure to access Navy networks and systems.

• Opportunities for collaboration will exist through formal meetings, team huddles, and direct interaction with other project members and Navy personnel.

• Access to a suite of Microsoft 365 tools and potentially other specialized government IT software and hardware.

Work Schedule: The role requires a standard 40-hour work week, typically aligned with government operational hours. While on-site, there may be some flexibility depending on project demands and management approval, but the primary duty is to be physically present at the designated Navy program location.

📝 Enhancement Note: Working on a Navy program means operating within a structured, secure, and mission-oriented environment. The workspace will be functional and secure, prioritizing access to necessary systems and compliance with regulations. Collaboration will be a key aspect, but within the framework of government protocols.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess qualifications, experience, and possession of required certifications and clearance.

• Technical Interview: This will likely involve in-depth questions about your experience with SharePoint, Microsoft Teams, Power Apps, Power Automate, and Power BI. Expect scenario-based questions related to problem-solving, process optimization, and system integration.

• Portfolio Review: Candidates will be asked to present examples from their portfolio, demonstrating their design process, technical skills, and the impact of their work. Be prepared to walk through specific projects, explain your design choices, and articulate the business value.

• Behavioral/Cultural Fit Interview: Questions will assess your ability to work within a government contracting environment, collaborate with diverse teams, handle security protocols, and align with SSI's values and the Navy program's mission.

• Final Interview: May involve meeting with senior leadership or the client to discuss strategic alignment and overall fit.

Portfolio Review Tips:

• Showcase Impact: For each project, clearly articulate the problem you solved, your role, the tools you used, and the quantifiable results (e.g., time saved, efficiency increased, user adoption rates).

• Process Clarity: Detail your design and development process, from requirements gathering to implementation and support. Explain your decision-making rationale.

• Visual Appeal: Ensure your presented work is clean, well-organized, and visually demonstrates your design capabilities. Use screenshots, short video demos, or interactive prototypes where appropriate.

• Tailor to the Role: Highlight projects that specifically involve SharePoint, Teams, Power Platform, and web content management, especially those with a focus on process improvement or collaboration enhancement.

Challenge Preparation:

• Be prepared for a technical challenge that might involve designing a simple Power App, outlining a Power Automate workflow for a given scenario, or suggesting improvements for a SharePoint site.

• Practice articulating your thought process clearly and concisely. Focus on explaining how your proposed solution addresses the problem and improves efficiency.

• Understand the core functionalities of Microsoft 365 and how different components can be integrated to achieve business objectives.

📝 Enhancement Note: The interview process will heavily scrutinize technical proficiency with the specified Microsoft 365 tools and the ability to translate technical skills into operational improvements. A well-prepared portfolio that clearly demonstrates practical application and measurable results will be crucial for success. Understanding the nuances of working within a government program is also key.

🛠 Tools & Technology Stack

Primary Tools:

• Microsoft SharePoint: Expertise in site design, configuration, content management, permissions, and integration.

• Microsoft Teams: Proficiency in creating and managing teams, channels, apps, and integrating other services.

• Microsoft Power Apps: Development of custom low-code/no-code applications for web and mobile.

• Microsoft Power Automate: Design and implementation of automated workflows for business processes.

• Microsoft Power BI: Creation of interactive dashboards, reports, and data visualizations for analysis.

Analytics & Reporting:

• Power BI: Primary tool for data analysis and reporting on platform usage and process performance.

• SharePoint Analytics: Utilizing built-in features for site usage and content tracking.

• Teams Analytics: Monitoring team activity and engagement.

CRM & Automation:

• While not explicitly a CRM role, the principles of data management and process automation apply. Proficiency in using these tools to manage user data, track process status, and automate notifications is beneficial.

• Microsoft 365 Administration Center: Understanding general administration and configuration settings.

📝 Enhancement Note: The technology stack is heavily centered around the Microsoft 365 ecosystem. Deep expertise in SharePoint, Teams, and the Power Platform (Apps, Automate, BI) is non-negotiable. Familiarity with the broader M365 environment and its integration capabilities is also important for this role.

👥 Team Culture & Values

Operations Values:

• Mission Focus: A strong commitment to supporting the Navy program's objectives and contributing to its success, understanding the critical nature of government operations.

• Collaboration: An emphasis on working effectively with cross-functional teams, including government personnel, to achieve shared goals and implement solutions.

• Innovation & Efficiency: A drive to identify opportunities for process improvement, automation, and leveraging technology to enhance operational efficiency and user productivity.

• Security & Compliance: Adherence to strict security protocols, data governance policies, and compliance requirements inherent in government IT environments.

• User-Centricity: Designing solutions with the end-user in mind, ensuring usability, accessibility, and effective adoption.

Collaboration Style:

• Cross-functional Integration: Actively engaging with IT specialists, program managers, and end-users to gather requirements, provide updates, and ensure solutions meet diverse needs.

• Process Review Culture: Openness to feedback on designs and implemented solutions, participating in iterative development cycles to refine and optimize digital tools.

• Knowledge Sharing: Willingness to share expertise, document best practices, and mentor colleagues to build collective capability within the team.

📝 Enhancement Note: The culture will likely be a blend of a professional IT services firm (SSI) and a government program environment. Expect a focus on results, adherence to procedures, and a collaborative spirit essential for complex, mission-critical projects. Security and reliability are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Government Protocols: Adapting to the specific security regulations, approval processes, and procurement cycles inherent in government programs.

• Legacy Systems Integration: Potentially integrating modern M365 solutions with existing or legacy government IT infrastructure.

• User Adoption & Training: Ensuring effective adoption of new digital tools across a diverse user base with varying technical proficiencies and resistance to change.

• Keeping Pace with M365 Updates: Continuously learning and adapting to the rapid evolution of Microsoft 365 features and functionalities.

• Security Compliance: Maintaining rigorous adherence to security standards and compliance requirements throughout the development and deployment lifecycle.

Learning & Development Opportunities:

• Advanced Certifications: Pursuing higher-level Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Power Platform Solution Architect Expert).

• Government IT Training: Gaining exposure to other government-specific IT frameworks, security standards, and collaboration platforms.

• Project Leadership: Taking on responsibility for smaller projects or specific feature development within larger Navy initiatives.

• Mentorship: Learning from experienced engineers and project managers within SSI and the client organization.

📝 Enhancement Note: This role presents a unique opportunity to work on high-impact projects within the defense sector, offering significant learning experiences related to government IT, security, and large-scale system integration. The challenges are balanced by substantial growth potential within a specialized and in-demand field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you improved a business process using Power Automate. What was the process, what did you automate, and what was the impact?" (Focus on problem definition, solution design, and quantifiable results).

• "How would you approach integrating SharePoint and Microsoft Teams for a document management workflow for a new Navy project? What are the key considerations?" (Assess understanding of platform capabilities, security, and user experience).

Company & Culture Questions:

• "Why are you interested in working for SSI and supporting a Navy program?" (Show understanding of SSI's mission and the importance of government contracting).

• "How do you ensure compliance with security protocols and governance policies in your work?" (Highlight awareness of security best practices and attention to detail).

Portfolio Presentation Strategy:

• Structure: For each portfolio piece, follow a STAR (Situation, Task, Action, Result) or similar framework. Clearly define the challenge, your role, the actions you took, and the outcome.

• Quantify Impact: Use numbers and metrics whenever possible (e.g., "reduced processing time by 30%", "increased user engagement by 15%", "automated 5 hours of manual work per week").

• Visual Aids: Prepare clean, professional slides or a digital presentation that showcases your work effectively. Use screenshots, diagrams, and short demos.

• Technical Depth: Be ready to explain the technical choices you made, the M365 components you utilized, and any challenges you overcame.

📝 Enhancement Note: Candidates should prepare to articulate their technical skills through practical examples and demonstrate an understanding of how technology serves operational needs within a government context. The interview will assess not only technical ability but also problem-solving skills, communication, and cultural fit for a defense contractor environment.

📌 Application Steps

To apply for this Web and Digital Interface Designer position:

• Submit Application: Complete and submit your application through the provided link on the recruiting platform.

• Resume Optimization: Tailor your resume to highlight experience with SharePoint, Microsoft Teams, Power Apps, Power Automate, and Power BI. Quantify achievements with specific metrics and clearly list your Microsoft certifications.

• Portfolio Curation: Select 2-3 of your strongest projects that best showcase your skills in digital interface design, process automation, and collaboration tool development. Ensure these examples are relevant to the responsibilities outlined.

• Prepare for Technical Questions: Review core concepts of Microsoft 365, M365 administration, Power Platform development, and SharePoint customization. Practice explaining your design process and problem-solving approach.

• Research SSI and the Navy Program: Understand SSI's mission as a HUBZone small business and the general nature of the Navy program you would be supporting. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.