Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Gallup

Location: San Francisco, California, United States

Job Type: Full-Time

Category: Product Design, UX/UI Design

Date Posted: 2026-06-19T16:16:46

Experience Level: 5-10 Years

Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• Lead the end-to-end design strategy and execution for complex digital products, focusing on user-centered design principles and measurable business impact.

• Translate intricate business needs, data models, and scientific research into intuitive, scalable, and accessible user interfaces across web and mobile platforms.

• Collaborate closely with cross-functional teams, including product managers, engineers, and content strategists, within an agile framework to ensure cohesive and timely delivery of user-centric solutions.

• Champion the evolution and application of Gallup's design system, ensuring consistency and quality across all digital product experiences.

• Leverage advanced systems thinking, interaction design, and visual craft to solve complex problems and demonstrate the tangible business value of design decisions through data and KPIs.

📝 Enhancement Note: This role is specifically for a Senior Product Designer focused on enterprise and consumer-facing digital products, likely within the employee experience or strengths-based development sectors. The emphasis on "systems thinking," "velocity within an operating model," and "outcome-oriented mindset" points towards a need for a designer who can operate strategically and deliver impact within a structured, agile environment.

📈 Primary Responsibilities

• Define and execute comprehensive, end-to-end design solutions, including user flows, wireframes, prototypes, and high-fidelity interface designs, that effectively address defined business objectives and user needs for both web and mobile applications.

• Ensure all designs meticulously incorporate system-level logic, maintain data integrity, and align seamlessly with the existing platform architecture, while consistently applying accessibility, usability, and responsive design principles.

• Actively partner with product managers, engineers, and content strategists throughout the product development lifecycle, participating in key agile ceremonies such as sprint planning, backlog refinement, and design reviews to ensure alignment on timelines, priorities, and deliverables.

• Collaborate closely with senior scientists to translate complex research findings and data models into intuitive, actionable, and easily understandable user experiences for diverse user groups.

• Develop, track, and analyze key metrics and KPIs to quantify the impact of design decisions on critical business outcomes such as user engagement, satisfaction, retention, and revenue, using these insights to inform future design prioritization and strategy.

• Contribute significantly to the ongoing development and refinement of Gallup’s comprehensive design system, ensuring both visual and functional consistency across all digital platforms and products.

• Iterate on designs based on insights derived from usability testing, analytics data, and stakeholder feedback, clearly communicating design decisions and their underlying rationale, grounded in data and demonstrable business outcomes.

• Provide constructive guidance, mentorship, and feedback to other designers within the team, modeling best practices in design documentation, collaborative workflows, and active participation in agile processes.

• Proactively stay abreast of emerging technologies, advanced design methodologies, and current UX/UI trends, recommending new tools and process improvements, including the integration of AI-enabled workflows, to enhance overall design quality and delivery speed.

📝 Enhancement Note: The responsibilities highlight a senior-level expectation for strategic input, cross-functional leadership, and a data-driven approach to design. The emphasis on "system-level logic" and "data integrity" suggests a need for designers comfortable with complex information architecture and data visualization.

🎓 Skills & Qualifications

Education: Bachelor's or master's degree in Human-Computer Interaction (HCI), Product Design, Interaction Design, Computer Science, Cognitive Science, or a closely related field. Equivalent practical experience will also be considered.

Experience: A minimum of six years of progressive experience in designing enterprise-grade and consumer-facing digital products. At least two years of this experience must be at a senior design level, demonstrating significant ownership of end-to-end product experiences across both web and mobile platforms.

Required Skills:

• Systems Thinking: Proven ability to design with a deep understanding of system-level logic, ensuring data integrity and seamless alignment with platform architecture across diverse digital interfaces.

• End-to-End Product Ownership: Demonstrated experience in taking full ownership of digital product experiences from conception through to launch for both web and mobile applications.

• Design System Contribution: Experience in actively contributing to, and working within, established design systems to ensure visual and functional consistency.

• Figma Proficiency: Advanced proficiency in Figma and modern component-based design workflows.

• AI Tools Experimentation: Experience experimenting with and integrating AI tools to enhance product design processes, improve productivity, and optimize workflows.

• Mentorship & Guidance: Proven ability to provide guidance, feedback, and mentorship to other designers, fostering a collaborative and growth-oriented design environment.

• Agile Collaboration: Strong experience working within agile development environments, participating in sprint planning, backlog refinement, and design reviews.

• Usability Testing & Iteration: Experience conducting usability testing and iterating on designs based on user feedback, analytics, and stakeholder input.

• Data-Driven Decision Making: Ability to connect design decisions to measurable business outcomes, using data, KPIs, and analytics to inform design strategy and prioritization.

Preferred Skills:

• Experience designing for complex data models and scientific research translation.

• Familiarity with Gallup's specific product areas (CliftonStrengths, Gallup Access).

• Advanced knowledge of accessibility standards (WCAG) and implementation.

• Experience with rapid prototyping tools beyond Figma for advanced user testing.

• Understanding of backend architecture and its implications for front-end design.

📝 Enhancement Note: The requirement for "at least two years working at a senior design level" and "demonstrated ownership of end-to-end product experiences" indicates a need for candidates who can operate autonomously and lead design initiatives. The explicit mention of Figma and AI tools suggests a focus on modern design workflows and forward-thinking approaches.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product work, clearly demonstrating your design process from initial problem identification through to final solution and post-launch analysis.

• Include case studies that highlight measurable product impact, quantifying the business value and user benefits achieved through your design interventions.

• Demonstrate experience working with and contributing to design systems, illustrating how you maintain consistency and scalability in your designs.

• Present examples of user flows, wireframes, prototypes, and high-fidelity interface designs that solve complex user problems.

• Illustrate your ability to translate complex data, scientific research, or business logic into intuitive and accessible user interfaces. Process Documentation:

• Clearly articulate your design process for each case study, detailing the steps taken, methodologies employed (e.g., user research, competitive analysis, ideation, prototyping, testing), and rationale behind key decisions.

• Provide evidence of how you've incorporated user feedback, analytics, and KPI data to iterate on designs and drive product improvements.

• Showcase your approach to collaborating with product managers, engineers, and content strategists throughout the product development lifecycle.

• Document your experience with agile methodologies and how you manage design deliverables within sprint cycles.

📝 Enhancement Note: The portfolio requirement is critical for this role, emphasizing not just visual output but also process, collaboration, and demonstrable impact. Candidates should be prepared to discuss the "why" behind their design choices and the resulting business outcomes.

💵 Compensation & Benefits

Salary Range: An estimated annual salary range of $138,000 - $176,000 USD.

Explanation for Estimate: This range is based on the provided information from Gallup and industry benchmarks for Senior Product Designers in San Francisco, a high-cost-of-living area. Factors influencing placement within this range include an individual’s specific education, years of relevant experience, depth of senior-level experience, and demonstrated impact.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance coverage.

• Life Insurance options.

• Fully vested 401(k) Retirement Savings Plan with company matching contributions.

• Employee Stock Ownership Program (ESOP).

• Mass Transit Reimbursement for commuting.

• Family-building Benefits to support employees' personal lives.

• Employee Assistance Program (EAP) for confidential support.

• Various reimbursements and activities focused on enhancing associate wellbeing.

Working Hours: Standard full-time hours, typically 40 hours per week. The role requires a hybrid work arrangement with at least three days per week spent on-site at the San Francisco office, allowing for in-person collaboration and team engagement.

📝 Enhancement Note: The salary range provided is specific to the San Francisco location and reflects the senior level of the role. The benefits package is comprehensive, indicating Gallup's commitment to employee wellbeing and long-term financial security, which can be a significant draw for experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Gallup operates within the fields of analytics, data science, and advisory services, focusing on organizational effectiveness, employee engagement, and human potential. Their core business revolves around transforming data into actionable insights to help organizations improve performance.

Company Size: Gallup is a large, established organization. While the exact size for the San Francisco design team isn't specified, the company as a whole has a significant global presence, suggesting ample resources and opportunities for collaboration. This size implies a structured environment with established processes but also potential for significant impact within specific product domains.

Founded: Gallup was founded in 1935. This long history suggests a company with deep expertise, a strong legacy in research and analytics, and a stable operational foundation. This longevity can translate into a culture that values thoroughness, data integrity, and long-term impact.

Team Structure:

• The design team likely operates within product development units, working closely with Product Management and Engineering. As a Senior Product Designer, you would be embedded within specific product teams (e.g., CliftonStrengths or Gallup Access).

• The reporting structure would typically involve reporting to a Design Lead, Director of Product, or potentially a Head of UX. Collaboration is expected across disciplines.

• Cross-functional collaboration is a cornerstone of Gallup's approach, with designers expected to partner closely with product managers, engineers, content strategists, and senior scientists. Methodology:

• Data Analysis & Insights: Gallup's core strength is analytics. Design decisions are expected to be heavily influenced by data, research, and scientific insights, requiring designers to be comfortable interpreting and applying complex information.

• User-Centered Design: Despite the data-heavy nature, the role emphasizes user-centered solutions, balancing scientific rigor with intuitive and accessible user experiences.

• Agile & Iterative Development: Collaboration with engineering and product teams within an agile framework is standard, requiring adaptability and a focus on iterative improvements.

Company Website: https://www.gallup.com/

📝 Enhancement Note: Gallup's reputation for data-driven insights and research suggests a design culture that values rigor, evidence-based decision-making, and a deep understanding of the science behind their products. This is a key differentiator from more purely creative design roles.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Senior Product Designer," indicating a mid-to-senior level position. It requires a blend of advanced design execution skills, strategic thinking, and the ability to mentor junior team members. The focus is on leading design initiatives for significant product areas and demonstrating measurable business impact.

Reporting Structure: As a Senior Product Designer, you will likely report to a Design Manager, Director of Product Design, or a Product Lead. You will be part of a broader design or product team within Gallup, working collaboratively with product managers, engineers, and content strategists on specific product lines like CliftonStrengths or Gallup Access.

Operations Impact: The role is explicitly outcome-oriented, requiring designers to track and demonstrate the impact of their design decisions on key business metrics such as user engagement, satisfaction, retention, and revenue. This means your work will directly influence the success and growth of Gallup's digital products and, by extension, the company's advisory services.

Growth Opportunities:

• Leadership Development: Opportunities to mentor junior designers, lead design sprints, and potentially take on more responsibility for product strategy and vision.

• Specialization: Deepen expertise in specific product domains like employee engagement platforms or strengths-based development tools, becoming a subject matter expert.

• Cross-functional Advancement: Develop a strong understanding of product management and engineering processes, potentially leading to roles with broader product ownership or strategic influence.

• Skill Enhancement: Continuous learning in areas like AI-enabled design workflows, advanced analytics interpretation, and emerging UX/UI methodologies.

• Design System Evolution: Contribute to the strategic direction and expansion of Gallup's design system.

📝 Enhancement Note: The "Senior" title, coupled with the emphasis on impact and mentorship, suggests a clear growth path towards lead design roles or specialized product ownership within Gallup. The requirement for hybrid work also implies a value placed on in-person collaboration and team cohesion, which can foster faster learning and integration.

🌐 Work Environment

Office Type: This is a hybrid role requiring at least three days per week in Gallup's San Francisco office. The environment is likely professional, collaborative, and structured, reflecting Gallup's corporate culture and data-driven approach.

Office Location(s): San Francisco, California. Specific office address details would be provided upon further engagement, but the location implies access to a vibrant tech and design community.

Workspace Context:

• Collaborative Environment: Expect a workspace designed to foster interaction with product managers, engineers, and fellow designers, facilitating agile ceremonies and brainstorming sessions.

• Tools & Technology: Access to industry-standard design tools, likely including Figma and potentially other prototyping, research, and collaboration software. The role also specifically mentions experimenting with AI tools.

• Team Interaction: Opportunities for regular team meetings, design reviews, and informal knowledge sharing, crucial for maintaining alignment and fostering a cohesive design practice within a hybrid model.

Work Schedule: The standard work schedule is full-time (approximately 40 hours per week). The hybrid arrangement offers a balance between focused individual work (potentially remote) and collaborative in-office sessions. This structure supports both deep work required for complex design tasks and the dynamic interaction needed for agile product development.

📝 Enhancement Note: The hybrid requirement (3 days in-office) is a key aspect of the work environment. This suggests that Gallup values face-to-face interaction for collaboration, brainstorming, and team building, while still offering flexibility for focused individual work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and alignment with the role.

• Portfolio Presentation & Design Challenge: A common step for senior design roles. You will likely present your portfolio, discussing key case studies and demonstrating your process, problem-solving skills, and impact. A design challenge, potentially focused on a hypothetical problem related to Gallup's products or a case study analysis, may also be administered.

• Cross-functional Interviews: Interviews with product managers, engineers, and potentially other designers to assess collaboration style, technical understanding, and ability to work within an agile framework.

• Behavioral & Cultural Fit Interviews: Questions to gauge your systems thinking, outcome-orientation, communication style, and alignment with Gallup's values and culture.

• Final Round: Potentially an interview with senior leadership to discuss strategic vision and overall fit within the organization.

Portfolio Review Tips:

• Focus on Impact: For each case study, clearly articulate the problem, your role, your process, and most importantly, the measurable outcomes and business impact of your design solutions. Use quantitative data (KPIs, metrics) wherever possible.

• Showcase Process: Detail your design journey, including user research, ideation, wireframing, prototyping, usability testing, and iteration. Explain why you made certain decisions.

• Highlight Systems Thinking: Demonstrate your ability to design for complex systems, data integrity, and platform architecture. Show how your designs fit into a larger ecosystem.

• Demonstrate Collaboration: Include examples of how you've worked effectively with cross-functional teams (product, engineering, content) and provided mentorship to other designers.

• Tailor to Gallup: Research Gallup's products (CliftonStrengths, Gallup Access) and their industry. If possible, subtly tailor your presentation to align with their focus on data, human potential, and organizational effectiveness.

Challenge Preparation:

• Understand Gallup's Business: Familiarize yourself with Gallup's core offerings, their mission, and their target audiences.

• Practice Design Thinking: Be ready to apply design thinking principles to solve problems, whether it's refining an existing feature or conceptualizing a new one.

• Articulate Rationale: For any design challenge, be prepared to clearly explain your thought process, assumptions, and design choices, grounding them in user needs and business objectives.

• Consider AI Integration: Given the mention of AI tools, be prepared to discuss how AI could be leveraged in potential design solutions.

📝 Enhancement Note: The interview process will heavily scrutinize your ability to demonstrate impact and operate strategically. Your portfolio is your primary tool; ensure it tells a compelling story of problem-solving, collaboration, and measurable results.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly required for interface design, prototyping, and collaboration. Proficiency is essential for modern component-based design workflows.

• Prototyping Tools: While Figma is primary, experience with other advanced prototyping tools for user testing may be beneficial.

• Design System Management: Experience working with or contributing to design systems is crucial.

Analytics & Reporting:

• Analytics Platforms: While not explicitly named, familiarity with web and product analytics tools (e.g., Google Analytics, Adobe Analytics, Amplitude, Pendo) is implied, given the role's focus on tracking KPIs and measuring design impact.

• Data Visualization Tools: Experience with tools that help interpret and present data (e.g., Tableau, Power BI, or even advanced Figma plugins) would be advantageous for translating data into actionable insights.

CRM & Automation:

• CRM Systems: Understanding of how design impacts CRM functionality and user journeys within enterprise environments might be relevant, though not a primary requirement.

• Workflow Automation: Experience with AI tools to enhance productivity and workflows is specifically mentioned, indicating an interest in leveraging automation in the design process.

📝 Enhancement Note: The explicit mention of Figma and AI tools highlights Gallup's commitment to modern, efficient design practices. Candidates should be prepared to discuss their experience with these technologies and how they apply them to drive results.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decision Making: A fundamental value at Gallup. Design decisions are expected to be supported by evidence, research, and measurable outcomes, emphasizing a scientific and analytical approach.

• Clarity Through Design: A core tenet of the role is to distill complex information (scientific, data-rich) into intuitive and actionable user experiences.

• Outcome-Oriented Mindset: The team prioritizes getting meaningful work done and delivering tangible business value. Success is measured by results, not just activity.

• Collaboration & Partnership: Strong emphasis on working effectively with cross-functional teams (product, engineering, content, science) to achieve shared goals.

• Continuous Improvement: A culture that encourages learning, experimentation with new tools and methodologies (like AI), and ongoing refinement of processes and products.

Collaboration Style:

• Integrated Teams: Designers are integral members of product teams, working closely with product managers, engineers, and content strategists in an agile fashion.

• Data-Informed Dialogue: Discussions and decision-making are expected to be grounded in data and research, fostering rigorous and objective conversations.

• Feedback Exchange: A culture where constructive feedback is regularly exchanged to improve designs and processes, with an expectation for designers to provide guidance to peers.

• Shared Ownership of Outcomes: The team works towards collective success, with designers contributing significantly to the overall product and business performance.

📝 Enhancement Note: The culture at Gallup appears to blend a rigorous, data-centric approach with a user-focused design practice. Candidates who thrive in environments that value analytical thinking, evidence-based decision-making, and demonstrable impact will likely find this culture appealing.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: The primary challenge is distilling Gallup's sophisticated research, data models, and scientific principles into simple, intuitive, and actionable user experiences for diverse audiences.

• Balancing Rigor and Usability: Integrating deep scientific and data-driven logic while maintaining a user-friendly and accessible interface requires careful consideration and iterative refinement.

• Measuring Design Impact: Quantifying the precise impact of design decisions on complex business metrics can be challenging, requiring strong analytical skills and collaboration with analytics teams.

• Operating in a Hybrid Model: Effectively collaborating and maintaining team cohesion while working in a hybrid setup requires proactive communication and strategic use of in-office time.

• Keeping Pace with Technology: Continuously integrating new technologies, including AI, into design workflows while maintaining quality and efficiency.

Learning & Development Opportunities:

• Advanced Product Design: Deepen expertise in designing for complex enterprise platforms and data-rich environments.

• Data Science & Analytics Integration: Gain a deeper understanding of how to interpret and leverage advanced analytics and scientific research in design.

• AI in Design: Opportunities to lead experimentation and implementation of AI tools and workflows to enhance design productivity and innovation.

• Mentorship & Leadership: Develop leadership skills by mentoring junior designers and potentially leading design initiatives for major product areas.

• Industry Trends: Stay at the forefront of UX/UI trends, design systems, and agile methodologies through continuous learning and application.

📝 Enhancement Note: This role presents an excellent opportunity for designers who want to move beyond purely aesthetic or interaction design into roles where their work has a direct, measurable impact on business outcomes and organizational strategy, leveraging complex data and research.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex scientific or data-rich information into a simple, intuitive user experience. What was your process, and what was the outcome?" (Focus on your systems thinking and clarity through design.)

• "How do you approach defining and measuring the success of your designs? Can you provide an example of how you used KPIs to inform your design decisions and demonstrate business impact?" (Prepare to discuss your outcome-oriented mindset and metric tracking.)

• "Walk me through your process for contributing to or developing a design system. How do you ensure consistency and scalability across different platforms?" (Highlight your experience with design systems and component-based workflows.)

• "Imagine you are tasked with designing a new feature for Gallup Access that aims to increase employee engagement. What would be your initial steps, and how would you involve the product and engineering teams?" (Demonstrate your collaborative approach and understanding of product development.) Company & Culture Questions:

• "What interests you about Gallup's mission and the products you would be designing for (CliftonStrengths, Gallup Access)?" (Research Gallup’s work and articulate your alignment.)

• "How do you see yourself contributing to Gallup's data-driven culture and its emphasis on measurable outcomes?" (Connect your experience to their core values.)

• "Describe your experience working within an agile development environment. How do you manage your time and deliverables to meet release milestones?" (Showcase your velocity within an operating model.)

• "How do you provide constructive feedback to other designers, and how do you incorporate feedback on your own work?" (Assess your mentorship and collaboration skills.) Portfolio Presentation Strategy:

• Structure for Impact: Organize your portfolio around 2-3 key projects that best showcase your end-to-end product design experience, systems thinking, and measurable impact. For each project, clearly outline the problem, your role, the process, the solution, and the results.

• Quantify Everything: Use numbers, data, and KPIs to demonstrate the success of your designs. Reference specific metrics like increased conversion rates, reduced support tickets, improved user satisfaction scores, or revenue growth.

• Detail Your Process: Be ready to deep-dive into your design process for each project, explaining your rationale for research methods, design decisions, and iterations.

• Highlight Collaboration: Emphasize how you partnered with product managers, engineers, and other stakeholders. Show examples of your communication and teamwork.

• Prepare for Q&A: Anticipate questions about your design choices, challenges faced, and alternative solutions considered. Be ready to discuss how you would apply your skills to Gallup's specific products.

📝 Enhancement Note: Your portfolio presentation is crucial. It's not just about showing pretty screens; it's about telling a story of how you solve problems, collaborate effectively, and drive tangible business results using design. Be prepared to speak to the "why" behind every decision and the "what" of its impact.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Greenhouse job board.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate end-to-end product design, systems thinking, measurable impact, and experience with design systems. Ensure case studies clearly articulate problems, your process, solutions, and quantifiable outcomes.

• Resume Optimization: Update your resume to reflect your years of experience at a senior level, explicitly mentioning your proficiency in Figma, experience with AI tools, and contributions to design systems. Use keywords from the job description such as "systems thinking," "outcome-oriented," and "end-to-end product experiences."

• Interview Preparation: Practice articulating your design process, explaining your rationale for key decisions, and detailing the business impact of your work. Prepare to present your portfolio and discuss how you would approach design challenges specific to Gallup's products.

• Company Research: Thoroughly research Gallup's mission, products (CliftonStrengths, Gallup Access), and their approach to data-driven insights. Understand their company culture and values to better articulate your fit and interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.