UX Designer - Infrastructure

📍 Job Overview

Job Title: UX Designer - Infrastructure

Company: Jobgether (Partner Company)

Location: Italy

Job Type: Full-time

Category: UX/Product Design - Infrastructure Technology

Date Posted: 2026-08-04

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Design intuitive user experiences for complex open-source infrastructure products, focusing on cloud and data center solutions.

• Drive UX strategy, research, and design system development to enhance usability and consistency across technical products.

• Collaborate closely with engineering, product management, and global teams to translate technical complexity into accessible user interfaces.

• Shape tools that empower organizations to build, manage, and scale modern infrastructure environments, influencing the future of enterprise technology.

• Apply UX research methods and design heuristics to solve challenging product problems in a technically rich domain.

📝 Enhancement Note: While the core role is UX Design, the specialization in "Infrastructure" and "open-source products" suggests a need for a designer comfortable with highly technical concepts, developer tools, and enterprise-grade solutions. This is not a typical consumer-facing UX role. The "2-5 years" experience level implies a mid-level designer who can work independently but will also collaborate within a structured team.

📈 Primary Responsibilities

• Design intuitive workflows and user interfaces for complex infrastructure tools used in building and managing cloud environments.

• Collaborate with product managers and engineers to define product direction and iteratively improve user experiences based on data and feedback.

• Apply a range of UX research methods, usability principles, and design heuristics to identify and solve complex product challenges.

• Translate intricate technical concepts and constraints into clear, efficient, and accessible user experiences for technical and non-technical users.

• Contribute to the evolution and adoption of design systems, ensuring consistency and scalability of design patterns across all infrastructure products.

• Understand broader product ecosystems, technical limitations, and diverse user needs to inform strategic design decisions.

• Support cross-functional design initiatives and champion best practices in user-centered design throughout the organization.

• Conduct user research, gather actionable insights, and incorporate feedback loops into continuous product improvement cycles.

• Clearly communicate design concepts, rationale, and user insights to engineers, designers, product leaders, and other stakeholders.

• Stay informed about emerging UX trends, research methodologies, and innovative design approaches relevant to technical products.

• Participate actively in international team gatherings and collaborative sessions to align on strategy, share knowledge, and foster team cohesion.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on technical understanding, research-driven design, and collaborative problem-solving within a sophisticated product landscape. The role requires a designer who can bridge the gap between complex technology and user needs.

🎓 Skills & Qualifications

Education: Bachelor’s degree or equivalent experience in User Experience, Design, STEM, or a related field is preferred; alternative career paths demonstrating relevant skills are considered.

Experience: 2-5 years of professional experience in UX design, with a focus on digital products, particularly complex platforms, developer tools, enterprise applications, or technical products.

Required Skills:

• Strong knowledge and passion for user experience (UX), product design principles, and technology.

• Proven experience designing digital products, especially complex platforms, developer tools, enterprise applications, or technical products.

• Demonstrated ability to conduct user research and effectively apply insights to drive product decisions.

• Solid understanding of UX methodologies, design principles, and usability best practices.

• Experience creating and maintaining design systems or reusable design patterns for consistency.

• Excellent ability to collaborate effectively with engineers, product managers, designers, and leadership teams.

• Strong communication skills, with the ability to clearly articulate and defend design decisions and rationale.

• High degree of curiosity, adaptability, and commitment to continuous learning and improvement.

• Genuine interest in working with real technology, infrastructure, and technically complex environments.

• Ability to think strategically while maintaining meticulous attention to detail and execution quality.

• Willingness and ability to travel internationally several times per year for company events. Preferred Skills:

• Experience with open-source software development environments and communities.

• Familiarity with cloud computing concepts (AWS, Azure, GCP) and data center operations.

• Proficiency in UX research tools and methodologies (e.g., user interviews, surveys, usability testing, A/B testing).

• Advanced skills in design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).

• Experience in advocating for and improving design maturity within an organization.

• Understanding of technical constraints and backend systems relevant to infrastructure products.

📝 Enhancement Note: The requirements emphasize a blend of technical aptitude and core UX skills. Experience with enterprise or developer-facing products is crucial, as is the ability to navigate complex technical domains and collaborate with engineering-heavy teams. The preference for STEM or related fields, while not strictly mandatory, signals a leaning towards candidates with a technical foundation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 detailed case studies demonstrating your UX design process for complex digital products, ideally in technical, enterprise, or infrastructure-related domains.

• Each case study should clearly articulate the problem, your role, the UX methodologies employed (research, wireframing, prototyping, testing), design decisions, and the impact/outcome of your work.

• Include examples of how you translated technical complexity into user-friendly interfaces and workflows.

• Demonstrate your experience with design systems, pattern libraries, or style guides, showing how you ensured consistency and scalability.

• Highlight your ability to conduct and synthesize user research, and how those insights informed your design solutions. Process Documentation:

• Prepare to discuss your approach to user research, including methods for gathering insights from technical users or stakeholders.

• Be ready to explain your workflow for translating requirements into design artifacts, from low-fidelity wireframes to high-fidelity prototypes.

• Articulate your strategies for collaborating with engineering and product management teams throughout the design lifecycle.

• Demonstrate how you would contribute to or maintain a design system to ensure product consistency and efficiency.

📝 Enhancement Note: For a role focused on infrastructure and technical products, the portfolio should emphasize the designer's ability to handle complexity. Case studies showcasing problem-solving in technically challenging environments, with clear evidence of research and impact, will be highly valued. The ability to discuss process and collaboration is as critical as the final designs.

💵 Compensation & Benefits

Salary Range: Based on the location (Italy), fully remote nature, and mid-level experience (2-5 years) for a UX Designer specializing in infrastructure technology, a competitive annual salary range is estimated to be between €45,000 and €65,000. This range can vary based on specific experience, skill set, and negotiation.

Benefits:

• Fully remote position with the flexibility to work from home.

• Global and distributed work environment fostering international collaboration.

• Annual personal learning and development budget of USD 2,000 for professional growth.

• Annual compensation reviews to ensure market competitiveness and performance alignment.

• Performance-based annual bonus opportunities.

• Recognition and rewards programs to acknowledge contributions.

• Paid annual holiday leave.

• Comprehensive maternity and paternity leave support.

• Access to an employee assistance program and wellness platform.

• Opportunities for international travel for company events and team gatherings.

• Travel benefits and upgrades for long-distance company events.

Working Hours: Standard full-time hours, likely around 40 hours per week. Given the fully remote and globally distributed nature, some flexibility may be expected to accommodate different time zones for collaborative meetings, but core working hours will be established for team alignment.

📝 Enhancement Note: The salary estimate is based on research for mid-level UX Designer roles in Italy, adjusted for the fully remote nature which often allows for compensation aligned with broader European or even global markets, and the specialized technical domain. Benefits are extensive, reflecting a company that values employee well-being and professional development, particularly for its globally distributed workforce.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (specifically Software, Art & Design, Engineering, Infrastructure)

Company Size: Not explicitly stated, but the mention of a "globally distributed team" and "international team gatherings" suggests a company of moderate to large size, likely with established processes and a significant international presence.

Founded: Not specified, but the emphasis on open-source and modern infrastructure implies a company that is likely forward-thinking and potentially established in the tech industry.

Team Structure:

• The UX Designer will be part of a globally distributed team, likely comprising other designers, product managers, and engineers.

• Collaboration is expected across various functions, with a direct reporting line likely to a Design Lead or Head of Product/Design.

• The team structure supports cross-functional initiatives and requires effective communication across different geographical locations and time zones. Methodology:

• The company employs an AI-powered matching process for applications, indicating a data-driven and objective approach to candidate screening.

• Design processes likely involve a mix of agile methodologies, user-centered design principles, and collaborative problem-solving.

• Emphasis on open-source contributions and influencing enterprise technology suggests a culture that values innovation, technical excellence, and community engagement.

Company Website: https://jobgether.com/ (Note: This is the platform's website, not necessarily the partner company's. Direct company website information is not provided.)

📝 Enhancement Note: The company culture appears to be modern, global, and technically oriented, with a strong reliance on collaboration and data-driven processes. The focus on open-source infrastructure suggests a community-minded and technically adept environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer (2-5 years of experience). It requires a solid foundation in UX principles and methodologies, with the ability to work with some autonomy on defined projects. The designer is expected to contribute to strategic design thinking and collaborate effectively with technical teams, moving beyond basic execution to influence product direction.

Reporting Structure: The UX Designer will likely report to a Design Lead, Senior UX Manager, or Head of Product/Design. They will collaborate closely with Product Managers and Engineering teams, acting as a key interface between user needs and technical implementation.

Operations Impact: While not directly an "operations" role in the RevOps/SalesOps sense, this UX Designer will have a significant impact on the operational efficiency and adoption of infrastructure products. By creating intuitive and user-friendly interfaces, the designer will reduce the learning curve for users, minimize errors, and improve overall productivity for organizations managing complex IT environments. This indirectly supports the operational success of their clients.

Growth Opportunities:

• Skill Advancement: Deepen expertise in UX for technical products, cloud infrastructure, and open-source ecosystems. Opportunities to lead design initiatives for specific product areas.

• Design System Leadership: Take on more responsibility for the development, maintenance, and evangelization of the company's design system.

• Mentorship: Potentially mentor junior designers as the team grows or as the individual gains experience.

• Cross-functional Influence: Grow influence with product and engineering leadership by consistently delivering impactful design solutions and user insights.

• Specialization: Develop niche expertise in areas like developer experience (DevEx), platform design, or specific infrastructure technologies.

📝 Enhancement Note: The growth path for this role involves deepening technical understanding and UX expertise within a specialized domain. The designer can grow into more senior or lead roles, focusing on strategic product impact and potentially managing design system initiatives.

🌐 Work Environment

Office Type: Fully Remote. This offers maximum flexibility and the ability to work from any location within Italy.

Office Location(s): While the role is remote, the company operates globally, with a distributed team. The specific mention of "Italy" as the location requirement implies that candidates must be legally authorized to work and reside in Italy. International travel for company events is also a component of the work environment.

Workspace Context:

• The workspace is virtual, requiring self-discipline and effective time management.

• Collaboration will primarily occur through digital tools (e.g., Slack, Zoom, project management software).

• The company provides resources for remote work and emphasizes creating a connected global team environment through virtual interactions and planned in-person gatherings.

• Access to necessary design and communication tools will be provided or supported.

Work Schedule: Standard full-time, 40 hours per week. While remote, adherence to core working hours for team collaboration and project deadlines will be expected. Flexibility exists, but responsiveness during designated team collaboration periods is key.

📝 Enhancement Note: The fully remote nature of the role is a significant aspect of the work environment. Candidates should be comfortable with independent work, digital collaboration, and managing their own productivity. The requirement to be based in Italy is specific and important for legal and administrative purposes.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of applications and portfolios by Jobgether's AI system and then by the partner company's hiring team.

• Initial Interview: A conversation with the hiring team (likely a Design Lead or Hiring Manager) to assess your UX background, technical curiosity, and cultural fit. Prepare to discuss your portfolio and design philosophy.

• Design Challenge/Case Study Presentation: You may be asked to complete a take-home design challenge or present a detailed walkthrough of one or more portfolio case studies, focusing on your process, problem-solving, and outcomes.

• Technical/Team Interview: A discussion with engineering and/or product team members to evaluate your ability to collaborate on technical projects and understand complex systems.

• Final Interview: A meeting with senior leadership or key stakeholders to discuss strategic alignment and finalize the decision.

Portfolio Review Tips:

• Prioritize Technical Relevance: Select case studies that best showcase your experience with complex platforms, developer tools, or infrastructure. Highlight how you handled technical constraints and translated complex information.

• Showcase Your Process: Clearly articulate your UX process for each project, from discovery and research to iteration and final design. Use visuals to illustrate key stages.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the positive impact of your designs (e.g., improved usability, reduced errors, increased adoption).

• Explain Design Decisions: Be prepared to deep-dive into specific design choices, explaining the rationale behind them, especially in relation to user needs and technical feasibility.

• Highlight Collaboration: Mention how you worked with engineers and product managers, and how you handled feedback or disagreements.

Challenge Preparation:

• If a design challenge is given, focus on understanding the problem deeply and clearly defining your approach before diving into solutions.

• Practice articulating your thought process concisely and logically.

• For presentations, ensure your slides are clean, visually appealing, and support your narrative without overwhelming the audience.

• Be ready to answer questions about your design choices, trade-offs, and how you would measure success.

📝 Enhancement Note: The application process emphasizes a strong portfolio and the ability to articulate one's design process, especially within a technical context. Candidates should be prepared to demonstrate not just design skills but also technical curiosity and collaborative aptitude.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, or similar industry-standard tools. Proficiency in at least one is expected.

• User Research: Tools for conducting user interviews, usability testing (e.g., UserTesting.com), surveys (e.g., SurveyMonkey, Typeform), and data analysis.

• Design Systems: Experience with or willingness to contribute to tools and processes for managing design systems (e.g., Storybook, Zeroheight).

Analytics & Reporting:

• Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and inform design decisions.

• Experience with data visualization tools or methods to present research findings and design impact. CRM & Automation:

• While not a direct CRM/automation role, understanding how UX impacts user adoption and engagement within broader enterprise software ecosystems is beneficial.

• Familiarity with project management tools like Jira, Asana, or Trello for collaboration with engineering and product teams.

📝 Enhancement Note: The technology stack focuses on core UX design tools, research platforms, and collaborative project management software. A designer's ability to leverage data and contribute to design systems is key. Familiarity with technical product ecosystems is more important than direct experience with CRM or automation platforms.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users, particularly those working with complex technical products.

• Collaboration: Valuing teamwork and open communication across diverse, global teams of designers, engineers, and product managers.

• Technical Excellence: A respect for and interest in technology, with a drive to create solutions that are robust, scalable, and well-integrated into technical environments.

• Continuous Improvement: A culture of learning, iterating, and seeking feedback to enhance both products and processes.

• Open Source Spirit: Embracing collaboration, transparency, and community contribution, common in open-source development.

Collaboration Style:

• Cross-functional Integration: Strong emphasis on working closely with engineering and product management from concept to launch.

• Iterative Feedback Loops: Regular opportunities for design reviews, user feedback sessions, and collaborative problem-solving.

• Knowledge Sharing: Encouraging the sharing of best practices, research insights, and design patterns across the global team.

• Inclusivity: Fostering an environment where diverse perspectives are valued, especially in a globally distributed team.

📝 Enhancement Note: The team culture is likely to be highly collaborative, technically focused, and globally oriented. Values will revolve around user advocacy, technical proficiency, and continuous improvement, with a strong emphasis on open-source principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Technical Complexity and Usability: The primary challenge will be translating highly technical infrastructure concepts into intuitive and accessible user experiences for a diverse user base.

• Global Collaboration: Effectively communicating and collaborating with team members across different time zones and cultural backgrounds.

• Staying Current: Keeping pace with rapid advancements in cloud technology, open-source infrastructure, and UX best practices.

• Advocating for UX: Continuously championing user-centered design principles within a technically-driven organization and ensuring design maturity.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities to attend conferences, workshops, or online courses focused on UX for technical products, developer experience, or cloud infrastructure.

• Industry Exposure: Gaining deep insights into the world of open-source software and enterprise technology through direct product involvement.

• Mentorship: Potential for mentorship from senior designers or product leaders within the organization.

• Design System Contribution: Developing expertise in design system architecture, governance, and implementation.

📝 Enhancement Note: The role presents significant opportunities for professional growth by tackling complex technical design challenges and working within a global, innovative tech environment. The focus on infrastructure means continuous learning in a dynamic field.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a user interface for a complex infrastructure management tool that needs to cater to both expert administrators and less technical users?" (Focus on user segmentation, progressive disclosure, and clear information architecture.)

• "Describe a time you had to collaborate with engineers who had strong technical opinions that differed from your design recommendations. How did you navigate that?" (Highlight communication, compromise, data-driven justification, and understanding technical constraints.)

• "If you were tasked with improving the onboarding experience for a new cloud deployment platform, what steps would you take and what key metrics would you track?" (Emphasize user research, journey mapping, prototyping, and defining success metrics like time-to-first-deployment or completion rates.) Company & Culture Questions:

• "What interests you about designing for infrastructure and open-source products specifically?" (Show genuine curiosity and understanding of the domain's importance.)

• "How do you stay updated on the latest trends in UX design and infrastructure technology?" (Demonstrate proactive learning and passion.)

• "Describe your ideal collaborative relationship with product managers and engineers." (Align with the company's cross-functional approach.) Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of the project and your role, then dive into the problem statement, your process (research, ideation, design, testing), key design decisions with rationale, and finally, the outcomes and learnings.

• Visuals: Use clear, well-annotated mockups, wireframes, and user flow diagrams. Avoid overwhelming slides with too much text.

• Storytelling: Frame each case study as a narrative of problem-solving and impact. Explain why you made certain decisions.

• Technical Context: Be prepared to discuss how your designs account for technical constraints, scalability, and the specific needs of infrastructure users.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of UX principles applied to technical domains, effective collaboration, and a well-articulated design process supported by a compelling portfolio.

📌 Application Steps

To apply for this UX Designer - Infrastructure position:

• Submit your application through the provided link on jobs.lever.co.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 projects showcasing experience with complex digital products, technical environments, or infrastructure solutions. Emphasize your UX process, research insights, and design decisions.

• Resume Optimization: Ensure your resume clearly lists relevant UX skills, experience with technical products, and any experience with open-source or enterprise software. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, rationale, and collaborative experiences. Prepare specific examples for common UX and behavioral interview questions. Review the company's website and understand their mission in the infrastructure space.

• Company Research: Understand Jobgether's role as an AI-powered job platform and research the partner company's specific products or areas of focus within infrastructure technology to demonstrate genuine interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.