UX Designer - Infrastructure

📍 Job Overview

Job Title: UX Designer - Infrastructure

Company: Jobgether (Partner Company)

Location: Switzerland

Job Type: Full-time

Category: UX/Product Design - Infrastructure Technology

Date Posted: 2026-08-04

Experience Level: Mid-Level to Senior (5-10 years estimated)

Remote Status: Fully Remote

🚀 Role Summary

• Design intuitive user experiences for complex open-source infrastructure products, focusing on cloud and data center solutions.

• Collaborate closely with engineering and product management to translate technical complexity into accessible and efficient user interfaces.

• Drive UX strategy, research, and the adoption of design systems to enhance usability and consistency across the product suite.

• Contribute to the evolution of enterprise technology by shaping tools used for building, managing, and scaling modern infrastructure environments.

• Work within a globally distributed team, influencing the future of open-source innovation in the enterprise technology sector.

📝 Enhancement Note: The provided description strongly indicates a mid-level to senior UX Designer role, given the emphasis on strategic contributions, design system evolution, and influencing product direction. The estimated experience level of 5-10 years is derived from these responsibilities. The role is explicitly for "Infrastructure," which is a niche within UX, requiring a strong technical understanding.

📈 Primary Responsibilities

• Design intuitive workflows, user journeys, and interfaces for complex infrastructure management tools, particularly for cloud and data center environments.

• Conduct user research, usability testing, and gather feedback to inform and iterate on design decisions, ensuring user-centered solutions.

• Collaborate with product managers and engineering teams to define product strategy, roadmap, and translate technical requirements into user-friendly features.

• Apply UX research methodologies, usability principles, and design heuristics to solve intricate product challenges and improve overall product quality.

• Develop and maintain design systems, style guides, and reusable design patterns to ensure consistency and efficiency across multiple infrastructure products.

• Translate highly technical concepts and constraints into clear, efficient, and accessible user experiences for a diverse technical audience.

• Advocate for user-centered design principles and best practices, contributing to the overall design maturity and user experience excellence within the organization.

• Understand the broader product ecosystem, technical constraints, and user needs to make informed, strategic design decisions.

• Support cross-functional design initiatives and contribute to shared design practices and knowledge-sharing across globally distributed teams.

• Communicate design concepts, rationale, and research findings clearly and effectively to engineers, designers, product managers, and executive stakeholders.

• Stay abreast of emerging UX trends, research methods, and innovative design approaches relevant to infrastructure and developer tools.

• Participate in international team gatherings, collaborative sessions, and strategic planning to align on product direction and execution.

📝 Enhancement Note: The responsibilities are derived from the "Accountabilities" section of the job description, expanded with specific UX operations and infrastructure context. The emphasis on "translating technical complexity" and "design systems" points to a need for experienced UX professionals adept at working with complex technical products.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree or equivalent experience in User Experience, Design, STEM, or a related field is preferred. Alternative career paths demonstrating equivalent expertise will be considered. Experience:

• Demonstrated experience in designing digital products, with a strong preference for complex platforms, developer tools, enterprise applications, or technically challenging products.

• Proven experience in applying user research methodologies and usability principles to solve complex product challenges and improve user experiences.

• Experience in creating, maintaining, and advocating for design systems or reusable design patterns to ensure product consistency.

• Experience working effectively within cross-functional teams, including engineers, product managers, designers, and leadership. Required Skills:

• Strong knowledge and passion for user experience (UX), product design, and technology.

• Ability to conduct user research and translate insights into actionable product improvements.

• Solid understanding of UX methodologies, design principles, and usability best practices.

• Proficiency in translating technical complexity into clear, efficient, and accessible user experiences.

• Excellent collaboration and communication skills, with the ability to articulate and defend design decisions effectively.

• Curiosity, adaptability, and a commitment to continuous learning and professional development.

• Demonstrated interest in working with real technology, infrastructure, and technically complex environments.

• Ability to think strategically while maintaining meticulous attention to detail and execution quality. Preferred Skills:

• Experience designing for open-source infrastructure products, cloud computing, or data center solutions.

• Familiarity with developer tools, SaaS platforms, or enterprise-level software.

• Experience contributing to or leading the evolution of design systems.

• Ability to think holistically about product ecosystems and technical constraints.

• Experience working in a globally distributed or remote-first team environment.

📝 Enhancement Note: The requirements are extracted directly from the "Requirements" section. The "AI experience level" of "5-10" is a strong indicator for this level of responsibility. The emphasis on technical products and infrastructure is a key differentiator for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 case studies demonstrating your UX design process for complex technical products or infrastructure solutions.

• Clearly articulate your role and contributions in each case study, highlighting how you translated user needs and technical constraints into design solutions.

• Include examples of user research methodologies employed, problem statements, design iterations, and final UI designs.

• Demonstrate your understanding of usability principles and how they were applied to enhance user experience and product efficiency.

• Provide evidence of experience with design systems or a strong understanding of their importance in maintaining consistency across product lines. Process Documentation:

• Be prepared to discuss your typical UX design process, from discovery and research through to final design and collaboration with engineering.

• Highlight your approach to integrating user feedback and research findings into design iterations and product development cycles.

• Explain how you would approach designing for highly technical domains, including understanding user workflows and technical constraints.

• Be ready to discuss your experience with collaborating with engineering and product teams, and how you ensure designs are feasible and aligned with technical roadmaps.

📝 Enhancement Note: This section is inferred based on the nature of a UX Designer role, especially one focused on complex technical products. A strong portfolio is standard for UX roles, and for this specialized area, demonstrating process, technical understanding, and system thinking is crucial.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for experienced UX Designers specializing in infrastructure technology in Switzerland, and considering the fully remote nature of the role, a competitive salary range is estimated between CHF 120,000 to CHF 160,000 annually. This estimate accounts for the specialized technical focus, the company's global reach, and the required experience level. Benefits:

• Fully remote position with the flexibility to work from home.

• Global and distributed work environment fostering collaboration across international teams.

• Annual personal learning and development budget of USD 2,000 for professional growth.

• Annual compensation reviews based on performance and market conditions, ensuring competitive pay.

• Performance-based annual bonus opportunities, rewarding individual and team achievements.

• Recognition and rewards programs acknowledging significant contributions.

• Generous paid annual holiday leave for rest and rejuvenation.

• Comprehensive maternity and paternity leave support for new parents.

• Access to an employee assistance program and a wellness platform for holistic well-being.

• Opportunities to travel internationally for company events and team gatherings.

• Travel benefits and upgrades provided for long-distance company events. Working Hours:

• Standard full-time work hours are expected, typically around 40 hours per week, with flexibility inherent in a remote role. Collaboration with a globally distributed team may require occasional adjustments to accommodate different time zones.

📝 Enhancement Note: Salary range is an estimation for Switzerland, a high-cost-of-living country, for a specialized and experienced UX role. The provided benefits are directly from the job description. Working hours are inferred from the "Full-time" employment type and the nature of remote work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (specifically focusing on open-source infrastructure, cloud, and data center solutions). This industry demands technical acumen, a forward-thinking approach, and a commitment to innovation.

Company Size: The description doesn't explicitly state size, but the mention of a "globally distributed team," "design systems," and "enterprise technology" suggests a company that is likely scaling or established, with dedicated departments for product, engineering, and design. It's likely beyond a startup phase, possibly a mid-sized to large organization.

Founded: Not specified.

Team Structure:

• The role is part of a globally distributed UX/Product Design team.

• Close collaboration is expected with Product Managers and Engineers, indicating a matrixed or agile team structure.

• The team likely has a mix of specialized roles (e.g., researchers, visual designers, interaction designers) and generalists.

• Emphasis on cross-functional design initiatives suggests a collaborative environment where designers contribute to broader organizational goals. Methodology:

• User-centered design principles are fundamental.

• Data-driven decision-making, leveraging user research and analytics.

• Agile or iterative development processes, with continuous feedback loops.

• Focus on building and maintaining design systems for consistency and scalability.

• Embracing open-source principles and contributing to the broader technology ecosystem.

Company Website: jobgether.com

📝 Enhancement Note: Company culture and team structure are inferred from the job description's emphasis on collaboration, distributed teams, and the nature of the product (open-source infrastructure). The industry context is derived from the product focus.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level to senior UX Designer with a specialization in infrastructure. It requires a blend of hands-on design execution, strategic thinking, and the ability to influence product direction and design maturity. The expectation to contribute to design systems and advocate for user-centered principles indicates a level of autonomy and leadership potential.

Reporting Structure: While not explicitly stated, this role likely reports to a UX Lead, Design Manager, or Head of Product Design within the infrastructure product group. The emphasis on collaboration with Product Managers and Engineers suggests a horizontal reporting line for project work.

Operations Impact: The UX Designer plays a critical role in ensuring the usability, efficiency, and adoption of complex infrastructure products. By translating technical intricacies into intuitive experiences, they directly impact:

• User Productivity: Enabling engineers and IT professionals to perform their tasks more effectively and with less friction.

• Product Adoption & Retention: Making powerful tools accessible and desirable, leading to wider adoption and customer loyalty.

• Engineering Efficiency: Reducing the learning curve and support overhead associated with complex software.

• Brand Perception: Enhancing the reputation of the company's infrastructure offerings as user-friendly and technically advanced.

Growth Opportunities:

• Specialization: Deepen expertise in UX for infrastructure, cloud technologies, and developer tools.

• Leadership: Transition into a Senior UX Designer role, leading design initiatives, mentoring junior designers, or managing design systems.

• Product Strategy: Influence product roadmaps and contribute to the strategic vision of infrastructure products.

• Design System Ownership: Take on greater responsibility for the development and governance of the company's design system.

• Cross-functional Impact: Expand influence across different product lines or contribute to broader UX strategy initiatives within the organization.

📝 Enhancement Note: Career growth analysis is based on typical progression paths for specialized UX roles in technology companies, considering the responsibilities outlined and the implied company structure. The "Operations Impact" section is framed to align with revenue/business impact, as requested, by linking UX success to product adoption, efficiency, and brand perception.

🌐 Work Environment

Office Type: Fully remote. This indicates a distributed workforce model where employees work from their own locations.

Office Location(s): While the role is based in Switzerland for administrative purposes, the work environment is global and remote. The company may have a registered entity or administrative presence in Switzerland, but the team operates without a central physical office for day-to-day collaboration.

Workspace Context:

• Collaborative Environment: Despite being remote, the company emphasizes collaboration through regular in-person team gatherings (international travel) and digital collaboration tools. This suggests a culture that values connection and alignment despite geographical separation.

• Operations Tools & Technology: Access to standard remote work tools (e.g., Slack, Zoom, project management software) and specialized UX/design tools (e.g., Figma, Sketch, Adobe Creative Suite) is implied.

• Team Interaction: Opportunities for interaction will be through virtual meetings, asynchronous communication, and planned in-person events, fostering a sense of team cohesion within a remote setting.

Work Schedule:

• A standard full-time schedule (approx. 40 hours/week) is expected.

• Flexibility is a key aspect of this remote role, allowing individuals to manage their work hours effectively.

• Occasional adjustments may be necessary to accommodate meetings with colleagues in different time zones, particularly for critical cross-functional discussions or team syncs.

📝 Enhancement Note: The work environment details are derived from the "Fully remote" status and the mention of "global and distributed work environment" and "international team gatherings."

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Applications are reviewed by Jobgether's AI-powered matching process to identify top candidates based on core requirements.

• Hiring Company Review: Shortlisted candidates' applications are shared directly with the partner hiring company.

• Internal Team Assessment: The hiring company's internal team manages subsequent steps, which typically include:

  • Hiring Manager Interview: Discussion about your experience, motivations, and fit for the role and company culture.
  • Portfolio Review & Design Challenge: Presentation of your portfolio, likely focusing on case studies demonstrating your UX process for complex technical products. You may also be given a design challenge to assess your problem-solving skills and design approach.
  • Cross-functional Interviews: Meetings with potential team members (engineers, product managers, other designers) to assess collaboration style and technical understanding.
  • Final Interview: Potentially with senior leadership to discuss strategic alignment and final fit.

Portfolio Review Tips:

• Curate for Relevance: Select case studies that showcase your experience with complex technical products, infrastructure, or developer tools. Highlight your UX process for translating intricate requirements into user-friendly solutions.

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process you followed (research, ideation, design, testing), the solutions you proposed, and the impact of your work. Quantify results where possible.

• Showcase Technical Aptitude: Demonstrate your understanding of the technical context and constraints involved in designing infrastructure solutions. Explain how you navigated these to achieve user goals.

• Highlight Collaboration: Provide examples of how you worked with engineering and product teams, and how you communicated design decisions to stakeholders.

• Design System Experience: If applicable, showcase your work with or understanding of design systems, emphasizing their role in consistency and scalability for complex product suites.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with common concepts in cloud computing, data centers, open-source infrastructure, and developer tools.

• Focus on Process: For any design challenge, emphasize your thought process, problem-solving approach, and how you would gather information and iterate on solutions.

• Technical Pragmatism: Be prepared to discuss trade-offs and practical considerations when designing for technical environments.

• Communication: Practice articulating your ideas clearly and concisely, as if presenting to a mixed audience of designers, engineers, and product managers.

📝 Enhancement Note: The interview process description is inferred from the "How Jobgether works" section and standard industry practices for UX roles, especially those involving technical products. The portfolio and challenge preparation advice is tailored to the "Infrastructure" specialization.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision (or similar industry-standard tools for creating wireframes, mockups, and interactive prototypes).

• User Research: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, Maze, Qualtrics).

• Collaboration: Slack, Microsoft Teams, Zoom, Google Workspace for communication and virtual meetings.

• Project Management: Jira, Asana, Trello, Monday.com for task tracking and workflow management.

Analytics & Reporting:

• While not the primary focus, awareness of analytics tools used to track user behavior within applications (e.g., Google Analytics, Mixpanel, Amplitude) may be beneficial for informing design decisions.

• Experience with dashboarding tools (e.g., Tableau, Power BI) could be helpful for understanding product performance metrics. CRM & Automation:

• Generally not a direct requirement for a UX Designer, but understanding how CRM systems (e.g., Salesforce) and automation tools impact user workflows might be relevant in enterprise contexts.

📝 Enhancement Note: This section lists common tools used by UX Designers, with a specific emphasis on those relevant to product design, research, and collaboration in a remote, technical environment. The "Infrastructure" focus implies a need for tools that handle complex data and workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users, especially technical professionals working with complex infrastructure.

• Technical Excellence: Valuing a strong understanding of technology, infrastructure, and engineering principles as a foundation for effective design.

• Collaboration & Transparency: Fostering an open environment where ideas are shared, feedback is constructive, and cross-functional teams work cohesively.

• Innovation & Continuous Improvement: Embracing new ideas, staying ahead of industry trends, and consistently seeking ways to enhance products and processes.

• Efficiency & Scalability: Designing solutions that are not only user-friendly but also efficient to build, maintain, and scale across large organizations.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with product managers and engineers, acting as a bridge between user needs and technical implementation.

• Data-Informed Design: Decisions are guided by user research, analytics, and feedback, rather than solely subjective opinions.

• Iterative Feedback Loops: A culture that encourages regular feedback exchange and iterative design processes to refine solutions.

• Knowledge Sharing: Active participation in sharing design best practices, insights, and learnings across the distributed team.

📝 Enhancement Note: Team culture and values are inferred from the job description's emphasis on user experience, technical products, collaboration, and global distribution.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: The primary challenge is translating highly technical and complex infrastructure concepts (cloud, data centers, open-source) into intuitive and accessible user experiences.

• Balancing User Needs and Technical Constraints: Effectively navigating the trade-offs between ideal user experiences and the realities of technical feasibility, performance, and existing infrastructure.

• Global Team Coordination: Effectively collaborating and maintaining alignment with a distributed team across different time zones and cultural backgrounds.

• Advocating for UX in Technical Domains: Educating and influencing stakeholders who may have a strong engineering-first mindset to prioritize user experience.

• Keeping Pace with Technology: The rapid evolution of cloud and infrastructure technologies requires continuous learning to ensure designs remain relevant and effective.

Learning & Development Opportunities:

• Deepen Infrastructure UX Expertise: Gain specialized knowledge in designing for cloud-native applications, Kubernetes, CI/CD pipelines, and other critical infrastructure components.

• Advance Design System Skills: Contribute to or lead the development and expansion of sophisticated design systems for complex product portfolios.

• Strategic Product Influence: Grow into a role where you can significantly influence product strategy and roadmap based on user insights and design thinking.

• Mentorship: Opportunities to mentor junior designers or be mentored by senior leaders in the UX and infrastructure space.

• Industry Exposure: Participate in industry conferences, webinars, and workshops related to UX, cloud computing, and open-source technologies.

📝 Enhancement Note: Challenges and growth opportunities are derived from the role's specific context of infrastructure UX and the remote, global work environment.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a complex enterprise application or developer tool. How do you ensure technical feasibility and user adoption?" (Focus on your end-to-end UX process, research methods, and collaboration with engineering.)

• "How would you approach designing an interface for managing cloud infrastructure resources? What are the key considerations for user efficiency and error prevention?" (Prepare a conceptual approach, highlighting your understanding of infrastructure concepts and user workflows.)

• "Discuss a time you had to translate a highly technical concept into a user-friendly design. What was your strategy and what was the outcome?" (Use a specific case study from your portfolio.) Company & Culture Questions:

• "What interests you about designing for infrastructure products and open-source technology?" (Show genuine curiosity and alignment with the domain.)

• "How do you approach collaboration within a globally distributed team? What strategies do you use to ensure clear communication and alignment?" (Highlight your remote collaboration skills and experience.)

• "How do you advocate for user-centered design within a technically-focused team?" (Demonstrate your ability to influence and educate.) Portfolio Presentation Strategy:

• Tell a Story: Structure your portfolio presentation around compelling narratives for 2-3 key projects. Focus on the problem, your role, process, solution, and impact.

• Show, Don't Just Tell: Use visuals effectively. Walk through wireframes, user flows, interactive prototypes, and final UI designs.

• Quantify Impact: Where possible, provide metrics or evidence of how your designs improved user experience, efficiency, or product adoption.

• Be Prepared for Technical Deep Dives: Anticipate questions about your technical understanding and how you approach designing for complex systems.

• Demonstrate Your Process: Clearly explain why you made certain design decisions and how your process led to the final solution.

📝 Enhancement Note: Interview preparation questions are tailored to the specific requirements of a UX Designer role focused on infrastructure, emphasizing technical understanding, collaboration, and problem-solving.

📌 Application Steps

To apply for this UX Designer - Infrastructure position:

• Submit your application through the provided application link on jobs.lever.co.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience with complex technical products, infrastructure, or developer tools. Select case studies that best demonstrate your UX process in these domains.

• Resume Optimization: Clearly articulate your experience with user research, design systems, and cross-functional collaboration. Use keywords from the job description such as "infrastructure," "cloud," "developer tools," and "design systems."

• Interview Preparation: Practice discussing your portfolio projects in detail, focusing on your thought process, problem-solving approach, and the impact of your designs. Be ready to explain your familiarity with infrastructure concepts.

• Company Research: Familiarize yourself with Jobgether and the partner company's mission, values, and any publicly available information about their infrastructure products to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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