UX Designer (Hybrid)

📍 Job Overview

Job Title: UX Designer (Hybrid)

Company: Lumivero

Location: London, UK

Job Type: Full-Time

Category: UX/Product Design

Date Posted: May 1, 2026

Experience Level: Early Career (1-3 years)

Remote Status: Hybrid

🚀 Role Summary

• This is a generalist UX Designer role focused on supporting the design and continuous improvement of user experiences across Lumivero's diverse desktop application portfolio and emerging AI-native products.

• The role involves working across multiple product teams and codebases, requiring adaptability and a willingness to learn different product contexts and user audiences.

• A key aspect is collaborating closely with Product Managers, Developers, and Subject Matter Experts within an agile design environment to ensure intuitive, on-brand, and user-centered digital experiences.

• Success hinges on genuine curiosity, a growth mindset, and an eagerness to develop skills at the intersection of research, design, and AI-native tools.

📝 Enhancement Note: The job title "UX Designer (Hybrid)" combined with the description of supporting multiple desktop applications and emerging AI-native products suggests a role that requires versatility and a broad understanding of design principles across different platforms and technologies. The emphasis on mentorship and early career development indicates a structured learning environment.

📈 Primary Responsibilities

• Assist in the design of intuitive, inclusive, and user-friendly interfaces for multiple product areas, tailoring the approach to each product's unique context and user base.

• Translate research findings and business requirements into wireframes, prototypes, and high-fidelity designs, working under the guidance of the Sr. UX Designer.

• Contribute to and maintain design systems and pattern libraries to ensure visual consistency across Lumivero's product portfolio.

• Apply best practices in interaction design, accessibility (WCAG standards), and responsive design, with a proactive approach to learning product-specific standards.

• Support the design of UX flows and interface components for AI-native product features, exploring opportunities to enhance user experience with AI.

• Aid in discovery research and usability studies to understand user behaviors, needs, and pain points across diverse product audiences.

• Assist in conducting usability testing and iterative validation to inform design decisions and product improvements.

• Help analyze customer feedback, survey data, and UX metrics to identify actionable insights for continuous improvement initiatives.

• Contribute to synthesizing and presenting research findings to stakeholders in a clear, compelling, and actionable manner.

• Collaborate with Product Managers, Developers, and Subject Matter Experts in an agile design environment, fostering strong cross-functional partnerships.

• Communicate design intent effectively through documentation, prototypes, and presentations tailored to various audiences.

• Advocate for the user perspective in cross-functional discussions, balancing usability with technical and business constraints.

• Participate actively in design reviews and feedback sessions with the Sr. UX Designer, incorporating guidance to enhance design skills.

• Embrace working across different codebases and product environments, demonstrating curiosity and openness to learning each product's design conventions and technical constraints.

• Actively explore and apply AI-native tools and workflows in the design practice, such as using AI for rapid prototyping, content ideation, or research synthesis.

• Stay current with UX trends, emerging design tools, and best practices, bringing relevant ideas and innovations back to the team.

• Demonstrate a growth mindset by proactively seeking feedback, reflecting on work, and continuously developing professional skills.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant exposure to research, iterative design, and cross-functional collaboration. The emphasis on "assisting" and "supporting" indicates this is an entry-to-mid-level position where learning and mentorship are integral. The inclusion of AI-native product design is a key differentiator.

🎓 Skills & Qualifications

Education:

Experience:

• 1-3 years of professional UX design experience.

• Experience working across multiple products or codebases simultaneously is highly desirable.

• Exposure to desktop application or B2B enterprise software design is a plus.

Required Skills:

• Portfolio: A strong portfolio demonstrating your design process and the ability to create user-centered solutions; quality and depth of thinking are prioritized over volume.

• Design Tools: Familiarity with industry-standard design and collaboration tools such as Figma, Sketch, Adobe XD, or Miro.

• Design Principles: A foundational understanding of design thinking and human-centered design principles.

• Communication: Strong communication and presentation skills, with the ability to articulate and defend design decisions confidently to various stakeholders.

• Work Management: Ability to manage time effectively across multiple projects, work independently, and know when to seek guidance.

• Problem-Solving: Aptitude for translating complex requirements into intuitive user interfaces.

• Collaboration: Capacity to work effectively within a cross-functional team environment.

• Legal: Eligibility to work in the UK; based in or willing to relocate to the London area.

Preferred Skills:

• Basic knowledge of front-end development (HTML/CSS/JavaScript) or experience working within component-based design systems and their maintenance.

• Experience or genuine curiosity about designing for AI-native products or AI-assisted workflows.

• Experience with quantitative or qualitative research tools (e.g., UserTesting, Lookback, Hotjar, or similar).

📝 Enhancement Note: The experience requirement of 1-3 years, coupled with the need for a portfolio and familiarity with core design tools, positions this role for individuals who have completed formal training or internships and are ready to take on more responsibility. The "Nice to Have" section points towards candidates who can bring specialized knowledge in AI design or technical understanding.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Process Showcase: Your portfolio must clearly articulate your end-to-end design process, from initial problem definition and user research through to wireframing, prototyping, and final UI design.

• User-Centered Solutions: Demonstrate how your designs address specific user needs, pain points, and business objectives. Focus on the "why" behind your design decisions.

• Problem-Solving Examples: Include case studies that highlight complex design challenges you've tackled and the innovative solutions you developed.

• Adaptability: Showcase examples that illustrate your ability to adapt your design approach to different product contexts, user types, or technical constraints.

• Quality over Quantity: Focus on 2-4 of your strongest projects that best represent your skills and the impact of your work.

Process Documentation:

• Wireframing & Prototyping: Provide examples of low-fidelity wireframes and interactive prototypes that demonstrate clear user flows and interaction patterns.

• User Research Synthesis: Include artifacts that show how you synthesized user research findings into actionable design insights (e.g., personas, journey maps, affinity diagrams).

• Design System Contribution: If applicable, showcase contributions to design systems, style guides, or component libraries, demonstrating an understanding of consistency and scalability.

• Iterative Design: Highlight projects where you incorporated feedback from usability testing or stakeholder reviews to refine your designs.

📝 Enhancement Note: For an early-career UX Designer, the portfolio is paramount. It needs to showcase not just visual design skills but a deep understanding of the user-centered design process, problem-solving capabilities, and the ability to articulate design decisions. Demonstrating adaptability and a willingness to learn, especially regarding AI, will be key differentiators.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for UX Designers with 1-3 years of experience in London, UK, the estimated salary range is approximately £35,000 - £50,000 per annum. This range can vary based on the candidate's specific skills, portfolio quality, and interview performance.

Benefits:

• Direct Mentorship: Guidance and day-to-day support from a Senior UX Designer, facilitating skill development and career growth.

• Hybrid Working Environment: Flexibility to split work between home and the Lumivero London office, promoting work-life balance.

• Professional Development: Opportunities for continuous learning, staying current with UX trends, emerging design tools, and AI-native design practices.

• Diverse Product Exposure: Broad experience across an established product portfolio, including qualitative research, statistical analysis, and AI-native applications.

• Collaborative Culture: Work within a team that values curiosity, continuous improvement, and diverse perspectives.

• Global Software Company: Opportunity to contribute to a growing, international organization.

Working Hours:

• The standard working hours are likely 40 hours per week, typical for a full-time role. The hybrid arrangement offers flexibility in how these hours are managed between office and remote workdays.

📝 Enhancement Note: The salary estimate is based on typical market rates for a UX Designer in London with 1-3 years of experience. The benefits package emphasizes learning and development, which is highly attractive for early-career professionals. The hybrid nature of the role is a significant perk.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software (specifically focused on analytics, research, and AI-native tools). Lumivero is a global leader in providing software solutions for research and analytics, with a portfolio that includes established desktop applications and forward-thinking AI-driven products.

Company Size: Lumivero is a well-established company, likely falling into the 500-1000+ employees category, indicated by its global presence and diverse product suite. This size suggests a structured environment with established processes but also room for individual impact.

Founded: Lumivero is a composite of several well-known software companies (e.g., NVivo, ATLAS.ti, Citavi, @RISK, Predict), indicating a long history of innovation and market presence, likely dating back several decades through its acquired entities. This legacy provides stability and a deep understanding of its user bases.

Team Structure:

• The UX Designer will report directly to the Sr. UX Designer, indicating a clear reporting line and mentorship structure.

• The role is embedded within the Marketing & Product team, implying close collaboration with Product Managers, marketers, and other product development stakeholders.

Methodology:

• User-Centered Design: The core methodology is user-centered design, with a strong emphasis on understanding user needs and translating them into intuitive interfaces.

• Agile Environment: The team operates within an agile design environment, requiring adaptability, iterative development, and close collaboration with development teams.

• AI-Native Integration: A forward-looking approach that embraces AI-native tools and workflows for design and product development.

• Data-Driven Improvement: UX metrics, customer feedback, and research findings are used to drive continuous improvement across the product portfolio.

Company Website:

• https://www.lumivero.com

📝 Enhancement Note: Lumivero's structure as a global software company with a portfolio of established and emerging products suggests a dynamic environment. The emphasis on AI-native design indicates a commitment to innovation, making this an exciting space for a UX designer looking to grow their skills in cutting-edge technology.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

Operations Impact:

• While this role is in UX Design, its impact on "operations" within Lumivero is significant. By improving the usability and intuitiveness of Lumivero's diverse software products, the UX Designer directly contributes to:
  • Customer Adoption & Retention: Easier-to-use software leads to higher adoption rates and reduced churn.
  • Efficiency: Users can complete tasks more efficiently, increasing productivity and value derived from the software.
  • Product Development Efficiency: Well-defined UX designs reduce development rework and streamline the build process.
  • Brand Perception: A positive user experience enhances Lumivero's brand reputation as a provider of high-quality, user-friendly software.
  • Innovation: By exploring AI-native design, the role contributes to Lumivero's strategic positioning in emerging technologies.

Growth Opportunities:

• Skill Specialization: Develop deep expertise in designing for desktop applications, B2B enterprise software, and cutting-edge AI-native products.

• Mentorship & Leadership: Receive direct mentorship from a Senior UX Designer, with potential to grow into a Senior UX Designer role, leading projects and mentoring junior designers.

• Cross-Product Exposure: Gain broad experience across Lumivero's entire product portfolio, understanding diverse user needs and design challenges.

• AI Design Proficiency: Become proficient in designing with and for AI tools and workflows, a highly sought-after skill in the current market.

• Design System Mastery: Contribute significantly to and potentially lead the evolution of Lumivero's design systems.

📝 Enhancement Note: The career path is clearly defined for growth within UX design, with a strong emphasis on learning and specialization in high-demand areas like AI design. The impact of UX on overall business operations and customer success is a key aspect of this role.

🌐 Work Environment

Office Type:

• Hybrid: This role is designated as hybrid, requiring a balance of remote work and in-office presence. Lumivero expects 1-3 days per week in their London office. This setup aims to provide the benefits of collaborative in-person work while maintaining flexibility.

Office Location(s):

• London, UK: The primary office location for this role is Lumivero's London office. Specific details about the office address and amenities would typically be provided during the interview process.

Workspace Context:

• Collaborative Environment: The London office is expected to foster a collaborative atmosphere, enabling designers to easily connect with Sr. UX Designers, Product Managers, Developers, and other team members for brainstorming, design reviews, and knowledge sharing.

• Tools & Technology: Access to industry-standard design tools (Figma, Sketch, Adobe XD, Miro) and potential exposure to AI-native design tools and workflows. A modern tech stack is expected to support efficient design and development processes.

• Team Interaction: Regular opportunities for in-person interaction with the design and product teams, facilitating quicker feedback loops and stronger team cohesion.

Work Schedule:

• The hybrid work schedule allows for flexibility in managing daily tasks and personal commitments, while ensuring required in-office days are met. Standard full-time working hours (likely 40 hours/week) apply, with the expectation of availability for agile team ceremonies and cross-functional meetings.

📝 Enhancement Note: The hybrid model with a clear expectation for office days provides structure for collaboration while offering remote flexibility. The London office is positioned as a hub for teamwork and innovation.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications and portfolios to assess basic qualifications and design thinking.

• Portfolio Presentation & Discussion: Candidates will likely be asked to present their portfolio, discussing 1-2 key projects in detail. This session will focus on their design process, problem-solving approach, and ability to articulate decisions.

• Skills Assessment / Design Challenge: A practical exercise, potentially a take-home challenge or an in-session design task, to evaluate design skills, problem-solving abilities, and efficiency. This might involve wireframing, prototyping, or critiquing an existing design.

• Team/Hiring Manager Interview: Discussions focused on cultural fit, collaboration style, understanding of user-centered design, and career aspirations. This is also an opportunity for the candidate to ask in-depth questions about the role, team, and company.

• Final Interview: Potentially with a senior leader in Product or Design, to confirm overall fit and vision alignment.

Portfolio Review Tips:

• Structure Your Narrative: For each project, clearly outline the problem, your role, the process you followed, the challenges you faced, your solutions, and the outcomes or learnings.

• Highlight Your Process: Don't just show final screens; explain your research methods, ideation techniques, iteration cycles, and how you incorporated feedback.

• Focus on Impact: Quantify results where possible (e.g., "improved task completion rate by X%," "reduced user errors by Y%"). If quantitative data isn't available, articulate the qualitative impact and user benefits.

• Tailor to the Role: Emphasize projects that showcase adaptability across different products or user types, and express your interest in AI-native design.

• Be Prepared to Discuss: Be ready to answer in-depth questions about your design choices, trade-offs you made, and what you would do differently.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, ensure you fully grasp the brief and any constraints.

• Prioritize User Needs: Focus on solving the core user problem effectively and efficiently.

• Showcase Your Process: Even in a condensed challenge, illustrate key steps of your design process (e.g., user flows, wireframes, key UI elements).

• Communicate Your Rationale: Be prepared to explain your design decisions clearly and concisely, as if presenting to product stakeholders.

• Consider AI Integration: If the challenge allows, think about how AI could potentially enhance the user experience or streamline workflows.

📝 Enhancement Note: The interview process is designed to assess both technical design skills and the candidate's ability to integrate into a dynamic, cross-functional team. The portfolio is the primary tool for demonstrating a candidate's capabilities and thought process.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (familiarity with at least one is required; Figma is often preferred in modern teams).

• Collaboration & Whiteboarding: Miro (essential for brainstorming, user journey mapping, and cross-functional collaboration).

• User Research & Testing: UserTesting.com, Lookback, Hotjar, or similar platforms for conducting usability studies and gathering user insights.

Analytics & Reporting:

CRM & Automation:

• Not directly used by the UX Designer, but an awareness of how CRM systems (e.g., Salesforce) and automation tools impact the customer journey and user data can provide valuable context.

📝 Enhancement Note: Proficiency in core UX design and collaboration tools like Figma and Miro is critical. Familiarity with user research platforms is a strong plus. The role requires an understanding of how design decisions impact user adoption and engagement, often informed by analytics.

👥 Team Culture & Values

Operations Values:

• Curiosity: A genuine interest in understanding users, products, and emerging technologies (especially AI).

• Growth Mindset: A commitment to continuous learning, seeking feedback, and developing skills.

• User-Centricity: A deep-seated focus on understanding and advocating for the user in all design decisions.

• Collaboration: A proactive approach to working with cross-functional teams, valuing diverse perspectives and open communication.

• Efficiency & Adaptability: Embracing agile methodologies and being comfortable working across different product contexts and codebases.

Collaboration Style:

• Cross-Functional Integration: The UX Designer will be embedded within product and development teams, working closely with Product Managers, Developers, QA, and potentially Marketing.

• Feedback-Driven: An open culture where design reviews and feedback sessions are regular occurrences, leading to iterative improvements.

• Agile & Iterative: Work is conducted in sprints, requiring close collaboration and quick adaptation based on feedback and development progress.

• Knowledge Sharing: Encouragement to share learnings, best practices, and innovative ideas within the design and product communities at Lumivero.

📝 Enhancement Note: Lumivero promotes a culture of continuous improvement and collaboration. The emphasis on curiosity and a growth mindset is particularly important for a role that involves adapting to new technologies like AI and working across a diverse product suite.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Product Needs: Adapting design strategies and solutions across a broad portfolio of established desktop applications and new AI-native products, each with unique user bases and technical constraints.

• Navigating Multiple Codebases: Working within different development environments and understanding varying technical limitations across Lumivero's products.

• Balancing Innovation with Legacy: Integrating modern AI-native design approaches while maintaining consistency and usability within established desktop applications.

• Rapidly Evolving AI Landscape: Staying current with AI advancements and effectively integrating them into design workflows and product features.

Learning & Development Opportunities:

• AI-Native Design Expertise: Becoming a specialist in designing user experiences for AI-powered products and workflows, a high-demand skill.

• Cross-Disciplinary Skill Building: Gaining exposure to different aspects of the product lifecycle, from early-stage research to iterative development and user feedback analysis.

• Mentorship Program: Direct guidance from a Senior UX Designer provides a structured learning path for skill enhancement and career progression.

• Industry Trends: Opportunities to attend webinars, read industry publications, and experiment with new design tools and methodologies.

• Potential for Ownership: As skills develop, opportunities to take ownership of design for specific features or smaller products within the portfolio.

📝 Enhancement Note: The primary challenges revolve around the complexity of Lumivero's diverse product suite and the rapid evolution of AI. The growth opportunities are significant, particularly in specializing in AI-native design and gaining broad cross-product experience.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to adapt your design process for a project with complex technical constraints or a unique user base. How did you approach it, and what was the outcome?"

• "How do you balance user needs with business requirements and technical feasibility in your designs? Can you provide an example?"

• "Imagine we are designing a new AI-powered feature for one of our desktop applications. What would be your initial steps to understand user needs and design a solution?"

Company & Culture Questions:

• "What interests you about Lumivero's diverse product portfolio, particularly our move into AI-native products?"

• "How do you approach receiving and giving constructive feedback on designs?"

• "Describe your ideal team environment and how you contribute to a collaborative culture."

Portfolio Presentation Strategy:

• Project Selection: Choose 2-3 projects that best showcase your ability to adapt, your user-centered process, and your interest in AI (if applicable).

• Narrative Flow: For each project, tell a clear story: problem, your role, process, solution, and impact/learnings.

• Visual Clarity: Ensure your slides are clean, well-organized, and visually appealing, focusing on key artifacts (wireframes, prototypes, final UI) and process diagrams.

• Articulate Trade-offs: Be ready to discuss design decisions, why you chose certain paths, and any trade-offs you had to make.

• Demonstrate Curiosity: Express enthusiasm for Lumivero's products and the opportunity to learn and contribute, especially in AI-native design.

📝 Enhancement Note: Interview preparation should focus on demonstrating adaptability, a strong user-centered process, and enthusiasm for Lumivero's diverse product landscape and AI initiatives. Highlighting how you manage complexity and collaborate effectively will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the JazzHR platform.

• Portfolio Customization: Tailor your resume and portfolio to highlight your 1-3 years of UX design experience, specifically mentioning any experience with desktop applications, B2B software, or a demonstrated interest in AI-native design. Ensure your portfolio clearly showcases your design process, problem-solving skills, and user-centric approach.

• Resume Optimization: Integrate keywords from the job description such as "UX Designer," "Figma," "Sketch," "Adobe XD," "Miro," "wireframing," "prototyping," "user research," "usability testing," "accessibility," "design systems," and "AI-native design." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and decisions for your portfolio projects. Prepare to discuss how you handle feedback, collaborate with development teams, and your interest in Lumivero's specific product suite. Be ready for a potential design challenge.

• Company Research: Familiarize yourself with Lumivero's product offerings (NVivo, ATLAS.ti, Citavi, @RISK, Predict) and their strategic direction, particularly their focus on AI-native products. Understand their market position and user base.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.