UX Designer
๐ Job Overview
Job Title: UX Designer
Company: TEKsystems
Location: Honolulu, Hawaii, United States
Job Type: Full-Time
Category: User Experience (UX) Design / Product Design
Date Posted: 2026-08-18
Experience Level: Mid-Level (3-5 years implied)
Remote Status: Hybrid
๐ Role Summary
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Lead the end-to-end user experience design process, encompassing user research, discovery, wireframing, prototyping, and final delivery for digital products.
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Drive the creation of scalable, user-centered experiences across a SaaS platform, focusing on intuitive workflows and simplified user journeys.
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Collaborate strategically with Product Managers, Engineers, and Marketing Designers to align user needs with business objectives and technical feasibility.
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Actively contribute to the evolution and documentation of the organization's design system, ensuring consistency and efficiency.
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Champion the user's perspective throughout the entire product development lifecycle, advocating for usability and customer empathy.
๐ Enhancement Note: The role is explicitly focused on UX strategy and execution within a SaaS environment, emphasizing workflow design and usability improvements over purely visual UI execution. This suggests a need for candidates who can translate complex business processes into seamless user interactions.
๐ Primary Responsibilities
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Conduct comprehensive user research to identify pain points and opportunities, translating findings into actionable experience enhancements.
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Develop detailed user journey maps, task flows, workflow diagrams, and robust interaction models to visualize user paths and system logic.
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Create high-fidelity wireframes and interactive prototypes using Figma to effectively communicate design concepts and gather early feedback.
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Own the UX strategy and execution for new product features, guiding them from initial discovery through to successful release.
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Design and implement scalable workflows that efficiently support intricate business processes and user needs.
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Foster strong partnerships with Product Management and Engineering teams to ensure alignment on business goals, technical constraints, and user-centered design principles.
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Work closely with the Marketing Design team to maintain brand consistency and adherence to established UI standards across all product touchpoints.
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Actively contribute to the enhancement, expansion, and ongoing documentation of the organization's design system.
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Serve as a primary advocate for the end-user, ensuring their needs and perspectives are central to all product development decisions.
๐ Enhancement Note: The responsibilities highlight a strong emphasis on process design and system thinking, particularly in "design scalable workflows that support complex business processes" and contributing to the "design system." This indicates a need for candidates with a structured, analytical approach to UX.
๐ Skills & Qualifications
Education: While no specific degree is listed, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is often preferred for UX Design roles. Equivalent practical experience will also be considered.
Experience: A minimum of 3 years of dedicated UX Design experience is required, with a proven track record of supporting digital products. Experience specifically within SaaS platforms, enterprise software, or complex business applications is critical.
Required Skills:
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Deep understanding and practical application of user-centered design (UCD) methodologies and principles.
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Advanced proficiency in Figma for wireframing, interactive prototyping, and collaborative design workflows.
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Proven experience in contributing to, or actively managing, design systems to ensure product consistency and design efficiency.
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Strong ability to articulate design rationale clearly and persuasively to diverse stakeholders, including non-design teams.
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Excellent collaboration and communication skills, enabling effective teamwork across cross-functional departments.
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Demonstrated customer empathy and a proactive, continuous improvement mindset geared towards enhancing user satisfaction. Preferred Skills:
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Direct experience working within the HR Technology (HR Tech) landscape.
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Familiarity with specific HR Tech solutions such as Payroll, Benefits Administration, Compliance, or Human Capital Management (HCM) systems.
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Additional experience in UI Design and broader Product Design responsibilities.
๐ Enhancement Note: The preference for HR Tech experience, especially in Payroll and Benefits, suggests the client's product suite is in this domain. Candidates with this specific industry knowledge will have a significant advantage, as they will require less ramp-up time understanding the domain-specific user needs and workflows.
๐ Process & Systems Portfolio Requirements
Portfolio Essentials:
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Showcase end-to-end UX design case studies that clearly articulate the problem, your process, your role, and the measurable outcomes.
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Highlight specific examples of user research methodologies employed and how insights directly informed design decisions.
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Present wireframes, user flows, and interactive prototypes that demonstrate your ability to translate complex requirements into intuitive interfaces.
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Include examples of your contributions to or management of design systems, illustrating how you ensured consistency and scalability.
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Demonstrate your ability to collaborate with cross-functional teams (Product Managers, Engineers) and present design rationale effectively. Process Documentation:
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Detail your process for conducting user research, including methods used (e.g., interviews, surveys, usability testing) and how findings were synthesized.
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Explain your workflow for creating wireframes and prototypes, including iterative design and feedback loops.
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Illustrate how you collaborated with engineering teams to ensure technical feasibility and successful implementation of designs.
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Provide examples of how you measured the success of your designs post-launch, referencing relevant UX metrics.
๐ Enhancement Note: For a mid-level UX Designer role, a portfolio should not just show finished products but also the thought process and problem-solving steps. Emphasis on "scalable workflows" and "design systems" means demonstrating how designs are built for future growth and consistency, not just one-off features.
๐ต Compensation & Benefits
Salary Range: $80,000 - $110,000 per year. This range is competitive for a mid-level UX Designer in Honolulu, Hawaii, considering the specified experience level and the hybrid work arrangement.
Benefits:
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Comprehensive medical insurance coverage at no cost to the employee.
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Paid holidays and vacation time, providing work-life balance.
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A 401(k) retirement savings plan with a generous 6% employer match.
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Access to employee discounts on a wide array of services and entertainment options.
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Additional unspecified perks and benefits, suggesting a robust overall compensation package.
Working Hours: The standard working hours are expected to be around 40 hours per week, consistent with a full-time position. The hybrid nature of the role may offer some flexibility in scheduling within the core working days.
๐ Enhancement Note: The salary range is typical for a mid-level UX Designer in a major metropolitan area, though Honolulu can sometimes command slightly higher due to cost of living and location. The 6% 401(k) match is a strong benefit. The "hybrid" aspect implies a need for clarity on expected in-office days. Researching Honolulu's cost of living and comparing it to the salary range is advisable for candidates.
๐ฏ Team & Company Context
๐ข Company Culture
Industry: TEKsystems operates within the Technology and Staffing/Consulting sectors, acting as a service provider to a vast array of clients across industries. The client for this role is likely in the Software/SaaS sector, possibly HR Technology given the preferred qualifications.
Company Size: TEKsystems is a large organization with approximately 80,000 employees worldwide, serving over 6,000 clients, including a significant portion of the Fortune 500. This indicates a structured corporate environment with established processes.
Founded: TEKsystems was founded in 1983, signifying a long history and stability in the IT services and staffing industry.
Team Structure:
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The UX Design role will likely be part of a product development team, potentially within a larger UX/Design department or a dedicated product group.
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Reporting will be to a UX Lead, Design Manager, or Product Manager, with close collaboration with Product Managers and Engineers.
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Cross-functional collaboration is a core expectation, involving frequent interaction with Engineering, Product Management, and Marketing Design teams. Methodology:
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The design process emphasizes user research and data-driven insights to inform design decisions.
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Workflow planning and optimization are key, focusing on creating efficient and scalable solutions for complex business processes.
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Automation and efficiency are implicitly valued, as seen in the focus on scalable workflows and design systems.
Company Website: https://careers.teksystems.com/us/en
๐ Enhancement Note: TEKsystems functions as a staffing and services firm. The "client" mentioned is the ultimate employer for the UX Designer. Understanding TEKsystems' role as an intermediary and the culture of their client is crucial. The scale of TEKsystems suggests robust HR and administrative support.
๐ Career & Growth Analysis
Operations Career Level: This role is positioned as a Mid-Level UX Designer, typically requiring 3-5 years of experience. It involves leading design initiatives for specific features or products, requiring autonomy and strong problem-solving skills, but likely without direct management responsibilities.
Reporting Structure: The UX Designer will report to a manager within the product development hierarchy (e.g., UX Manager, Design Lead, or Product Manager). They will work closely with Product Managers and Engineering teams, indicating a collaborative, matrixed environment.
Operations Impact: The UX Designer's impact is critical for user adoption, satisfaction, and efficiency of the SaaS platform. By simplifying complex processes and creating intuitive workflows, they directly contribute to the platform's usability, customer retention, and ultimately, the client's business success and revenue generation.
Growth Opportunities:
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Skill Advancement: Opportunity to deepen expertise in SaaS UX, HR Tech domain, user research methodologies, and design systems.
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Leadership Potential: Progression to Senior UX Designer, Lead UX Designer, or UX Manager roles, potentially managing projects or small teams.
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Specialization: Opportunity to become a subject matter expert in specific areas like HR technology, interaction design, or design system management.
๐ Enhancement Note: Given TEKsystems' role as a staffing provider, growth might involve opportunities within different client engagements or potential pathways within TEKsystems' own operational or recruitment functions, though the primary growth path is likely within the client's product organization.
๐ Work Environment
Office Type: This is a hybrid position, meaning the UX Designer will split their time between working remotely and in the office located in Honolulu, Hawaii.
Office Location(s): Honolulu, Hawaii, USA. Specific office address details are not provided but will likely be shared upon further engagement.
Workspace Context:
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The hybrid model necessitates a balance between independent remote work and collaborative in-office sessions.
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Expect access to standard office technology and potentially collaborative design tools within the office environment.
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Opportunities for face-to-face interaction with colleagues and stakeholders will be available during in-office days, fostering stronger team cohesion and communication.
Work Schedule: A standard 40-hour work week is expected, with the hybrid arrangement likely allowing for some flexibility in daily schedules, though core collaboration hours will need to be observed.
๐ Enhancement Note: The hybrid nature requires candidates to be comfortable working both independently at home and collaboratively in an office setting. Understanding the client's specific hybrid policy (e.g., required days in office) is important.
๐ Application & Portfolio Review Process
Interview Process:
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Initial Screening: A recruiter from TEKsystems will likely conduct an initial phone screen to assess basic qualifications, experience, and interest.
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Hiring Manager/Team Interview: This will involve a deeper dive into your UX process, problem-solving skills, and experience with Figma and design systems. Expect behavioral questions.
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Portfolio Presentation: A critical stage where you will present 1-2 detailed UX case studies. Be prepared to walk through your design process, rationale, challenges, and outcomes. Focus on the "why" behind your decisions.
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Technical/Skills Assessment: Potentially a design challenge or a discussion focused on specific UX methodologies or tools.
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Final Interview: May involve meeting with senior leadership or key stakeholders to assess cultural fit and strategic thinking.
Portfolio Review Tips:
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Tell a Story: Structure your case studies with a clear narrative: Problem, Your Role/Process, Solution, and Results.
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Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).
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Show Your Process: Don't just show final screens; include sketches, wireframes, user flows, research findings, and iterations to illustrate your thinking.
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Tailor to the Role: Highlight projects that best align with SaaS products, complex workflows, and design system contributions, as mentioned in the job description.
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Be Ready to Defend Decisions: Articulate the reasoning behind your design choices, especially trade-offs made due to technical constraints or business needs.
Challenge Preparation:
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Familiarize yourself with common UX design challenges for SaaS products, focusing on workflow optimization and user efficiency.
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Practice articulating your design process under time constraints.
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Be prepared to discuss how you would approach a hypothetical design problem presented by the interviewer.
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Consider how you would gather requirements and involve stakeholders in a design challenge scenario.
๐ Enhancement Note: The emphasis on "building intuitive workflows" and "simplifying complex user journeys" means interviewers will be looking for evidence of strong analytical and problem-solving skills, not just aesthetic design capabilities. Demonstrating how you've tackled complexity is key.
๐ Tools & Technology Stack
Primary Tools:
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Figma: Essential for wireframing, interactive prototyping, and collaborative design. Proficiency is a core requirement.
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Design Systems Tools: Experience with tools or methodologies for creating, maintaining, and utilizing design systems (e.g., Storybook, Zeroheight, or Figma's component libraries).
Analytics & Reporting:
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While not explicitly listed as required tools for the UX Designer, familiarity with how user data is collected and analyzed (e.g., using tools like Google Analytics, Mixpanel, Hotjar, or Amplitude) will be beneficial for understanding user behavior and informing design decisions. CRM & Automation:
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Understanding how UX designs integrate with backend systems (CRM, ERP, etc.) and automation workflows is advantageous, though direct experience with specific CRM/automation tools may not be necessary for this role.
๐ Enhancement Note: Figma is highlighted as a critical tool. Candidates should be prepared to discuss their workflow within Figma, including component usage, prototyping features, and collaboration aspects. Any experience with HR Tech-specific software or platforms would be a bonus.
๐ฅ Team Culture & Values
Operations Values:
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User-Centricity: A deep commitment to understanding and advocating for user needs is paramount.
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Collaboration: Strong emphasis on teamwork and cross-functional partnership to achieve shared goals.
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Continuous Improvement: A mindset focused on iterative design, learning from feedback, and constantly seeking ways to enhance user experience and product efficiency.
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Data-Driven Decisions: Utilizing user research and analytics to inform design choices and measure impact.
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Scalability & Efficiency: Designing solutions that are not only effective for current needs but also adaptable and efficient for future growth.
Collaboration Style:
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The role requires a highly collaborative approach, working closely with Product Managers to define requirements and strategy, and with Engineers to ensure feasibility and implementation.
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Open communication and the ability to provide and receive constructive feedback are essential for working effectively within design and product teams.
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A proactive approach to sharing knowledge and best practices, especially concerning the design system, will be valued.
๐ Enhancement Note: The mention of "Customer Empathy" and "continuous improvement mindset" in the qualifications directly reflects the company's likely values. Candidates should be ready to provide examples of how they embody these traits in their work.
โก Challenges & Growth Opportunities
Challenges:
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Balancing User Needs with Business/Technical Constraints: A common challenge in SaaS UX, requiring negotiation and creative problem-solving to find optimal solutions.
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Designing for Complex Workflows: The role specifically calls for simplifying intricate business processes, which can be demanding and require deep domain understanding.
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Maintaining Design System Integrity: As the platform grows, ensuring new features align with the existing design system requires vigilance and strong communication.
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Adapting to Evolving HR Tech Landscape: Staying current with trends and user expectations in the HR technology space.
Learning & Development Opportunities:
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Domain Expertise: Gaining in-depth knowledge of HR Technology, Payroll, Benefits, and HCM solutions.
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Advanced UX Skills: Sharpening skills in complex workflow design, user research for enterprise products, and advanced prototyping.
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Design System Leadership: Opportunities to take on more responsibility in the growth and governance of the design system.
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Cross-Functional Learning: Understanding product management and engineering perspectives to foster better collaboration.
๐ Enhancement Note: The challenges outlined are typical for UX roles in enterprise SaaS. Highlighting how you've overcome similar challenges in past roles will be beneficial. The growth opportunities lean heavily into specialization within a complex industry.
๐ก Interview Preparation
Strategy Questions:
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"Describe a time you had to design a complex workflow for a SaaS product. What was your process, and what were the key challenges?" (Focus on process, problem-solving, and outcomes.)
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"How do you balance user needs with business requirements and technical limitations when designing a feature?" (Demonstrate your trade-off analysis and negotiation skills.)
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"Walk me through your experience with design systems. How have you contributed to or utilized them, and what are their benefits?" (Highlight your understanding of consistency, scalability, and efficiency.) Company & Culture Questions:
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"Why are you interested in TEKsystems and this specific client/role?" (Research TEKsystems and the HR Tech industry.)
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"How do you advocate for the user within a team that may have different priorities?" (Showcase your communication, empathy, and influence skills.)
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"Describe your approach to collaborating with Product Managers and Engineers." (Emphasize your teamwork and communication style.) Portfolio Presentation Strategy:
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Select Relevant Case Studies: Choose 1-2 projects that best showcase your experience with SaaS, complex workflows, user research, and design systems.
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Structure Your Narrative: Clearly define the problem, your specific role and contributions, your design process, the solutions you implemented, and the measurable impact.
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Focus on the "Why": Be prepared to explain the rationale behind every significant design decision you made.
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Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows) to illustrate your points effectively.
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Be Concise and Engaging: Respect the interviewer's time and keep your presentation focused and interesting.
๐ Enhancement Note: Be prepared to discuss Figma workflows in detail, including how you manage components, variants, and prototyping. For the portfolio, explicitly call out any experience with HR Tech or similar enterprise software domains.
๐ Application Steps
To apply for this operations position:
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Submit your application through the TEKsystems careers portal link provided.
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Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience with SaaS products, complex workflow design, Figma proficiency, and design system contributions. Prepare 1-2 strong case studies for presentation.
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Resume Optimization: Clearly articulate your 3+ years of UX design experience, focusing on achievements and quantifiable results. Use keywords from the job description such as "SaaS," "User Research," "Figma," and "Design Systems."
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Interview Preparation: Practice articulating your design process, problem-solving approach, and collaboration style. Prepare specific examples for behavioral questions related to user advocacy, stakeholder management, and design challenges.
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Company Research: Understand TEKsystems' role as a technology staffing and services company. Research the HR Technology industry and common user challenges within Payroll, Benefits, and HCM solutions to demonstrate your interest and domain awareness.
โ ๏ธ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates must have at least 3 years of UX design experience, specifically with digital products and SaaS or enterprise software. Proficiency in Figma, design systems, and user-centered design methodologies is required.