UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Odevo

Location: London, England, United Kingdom

Job Type: FULL_TIME

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-05-13T05:45:44

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Drive the strategic evolution of user experience and interface design within the UK proptech sector, leveraging a deep understanding of user needs and business objectives.

• Shape both intuitive customer-facing interfaces and complex internal employee workflows, focusing on enhancing efficiency and user satisfaction across diverse user groups.

• Lead and execute comprehensive user research initiatives, employing a variety of qualitative and quantitative methods to uncover actionable insights.

• Collaborate closely with global design teams to advance design operations, mature design systems, and foster knowledge sharing across international markets.

• Explore and integrate responsible AI capabilities to enhance user workflows, decision-making, and operational efficiency, ensuring trustworthiness and transparency.

📝 Enhancement Note: This role is positioned as a Senior UX Designer, implying a significant level of autonomy, strategic input, and leadership in design initiatives, particularly within the UK market. The emphasis on AI integration suggests a forward-thinking approach to product development and a need for candidates comfortable with emerging technologies.

📈 Primary Responsibilities

• Plan, lead, and execute user research using methods such as interviews, observations, journey mapping, and usability testing to identify user needs, behaviors, pain points, and opportunities.

• Translate research insights into detailed user flows, wireframes, interactive prototypes, and high-fidelity visual designs, ensuring alignment with brand identity.

• Collaborate proactively with product managers, engineers, business analysts, and stakeholders to ensure design solutions meet user needs, business goals, technical constraints, and product strategy.

• Design intuitive customer-facing services for clients and residents, alongside complex, efficiency-focused internal tools for property managers, accountants, and on-site staff.

• Develop comprehensive service design artefacts, including journey maps, service blueprints, and personas, to deepen understanding of user needs and service opportunities.

• Investigate and propose AI-enabled features (e.g., intelligent search, automation, recommendations, summarization, decision support) that deliver tangible user value responsibly and ethically.

• Articulate and defend design decisions, evaluating solutions through usability testing, feedback analysis, behavioral data, and outcome metrics.

• Contribute to and maintain design systems, components, and patterns in partnership with front-end developers, defining structured design instructions, rules, and accessibility requirements.

📝 Enhancement Note: The responsibilities highlight a blend of strategic service design, detailed interaction design, and a proactive approach to AI integration. The dual focus on customer-facing and internal tools indicates a broad scope of design impact.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), Behavioral Science, or a closely related field.

Experience: 5+ years of experience as a UX Designer, Product Designer, or in a similar role, with a proven track record of working on complex digital products.

Required Skills:

• Strong proficiency in user research methodologies, including qualitative and quantitative techniques such as interviews, usability testing, and journey mapping.

• Expertise in interaction design, wireframing, prototyping, and visual design, with a keen eye for detail and user-centered aesthetics.

• Advanced skills in Figma, including its prototyping capabilities and the ability to contribute to and leverage design systems.

• Proven experience in agile, cross-functional product teams, actively contributing to design system development and implementation.

• Demonstrated success designing for both web and mobile platforms, with a focus on complex workflows and efficiency-driven internal tools.

• Solid experience in service design, creating artefacts like journey maps and service blueprints to inform strategic decisions.

• Experience utilizing AI tools within the design process, such as for research synthesis, ideation, or prototyping.

• Comfort working with both design specifications and code to guide development and ensure design integrity.

• Experience designing for data-rich and workflow-heavy operational environments.

Preferred Skills:

• Experience in property management or proptech industries.

• Experience designing and implementing AI-enabled product features like intelligent search, automation, recommendations, copilots, or decision-support tools.

• Systems thinking capabilities to understand and design for interconnected user journeys and business processes.

📝 Enhancement Note: The requirements emphasize practical design craft, research expertise, and a strong command of design tools like Figma. The inclusion of AI experience, both in the design process and in product features, is a critical differentiator. Experience in data-rich and operational environments suggests a need for designers who can manage complexity.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 detailed case studies demonstrating end-to-end UX design processes for complex digital products.

• For each case study, clearly articulate the problem statement, your role and contributions, the research methodologies employed, design iterations, and the final solution.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups to illustrate design thinking and execution.

• Demonstrate proficiency in designing for both user-facing applications and internal operational tools, highlighting efficiency improvements where applicable.

Process Documentation:

• Detail your approach to user research, from planning and recruitment to synthesis and insight generation.

• Illustrate your methods for translating research into actionable design artifacts, including user flows, wireframes, and prototypes.

• Provide examples of how you have collaborated with engineering and product teams to bring designs to life, including your role in design systems and implementation guidance.

• Showcase your experience in iterating designs based on user feedback, usability testing, and performance data.

• Explain your approach to designing for complex workflows and operational efficiency, including any AI integration considerations.

📝 Enhancement Note: A robust portfolio is critical for this role, showcasing not just visual design skills but a deep understanding of the UX process, research methodologies, and the ability to drive measurable impact. The emphasis on complex workflows and AI integration means case studies should reflect these capabilities.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in London with 5-10 years of experience, the estimated salary range is £60,000 - £85,000 per annum. This estimate considers the company's growth, the role's strategic importance, and the demand for specialized UX skills in the London market.

Benefits:

• Professional Growth: Opportunities to work with talented developers and engage in challenging projects that foster skill development and career advancement.

• Modern Technology: Access to and investment in the latest technologies and tools, encouraging innovation and adoption of new practices.

• Innovation Opportunities: A dynamic environment that supports the exploration of new ideas and pushing industry boundaries, with a focus on impactful projects.

• Commitment to Quality: A forward-thinking company culture that values long-term product development and high standards of quality and profitability.

• Standard benefits package including health insurance, pension contributions, and paid time off.

Working Hours: Standard full-time hours (approximately 40 hours per week), with potential for flexibility depending on project needs and team collaboration, common in the tech and design industries.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for a Senior UX Designer in London, considering the experience level and the specialized nature of the role (proptech, AI integration). Detailed benefits are inferred from the provided "What we offer" section.

🎯 Team & Company Context

🏢 Company Culture

Industry: Residential Property Management & Proptech. Odevo aims to be the leading international force in this sector by combining technology with people-centric services, addressing a traditionally underserved market ripe for digital transformation.

Company Size: Over 12,000 people globally. This large scale suggests established processes and resources, while the rapid growth indicates a dynamic and evolving environment. For operations professionals, this means opportunities for impact within a structured framework but also the need to navigate change and scale.

Founded: Six years ago. This relatively young company history implies a culture of innovation, agility, and a drive to disrupt established industries, likely with a strong focus on technology adoption and growth.

Team Structure:

• The UX team is global, led by the Head of CX&UX in Sweden, with this role primarily supporting UK product teams.

• Collaboration occurs with developers in both Sweden and the UK, as well as with product managers and business analysts.

Methodology:

• Data-driven decision-making and user-centric design are core to the approach.

• Agile methodologies are employed, fostering iterative development and cross-functional collaboration.

• A strong emphasis is placed on innovation, leveraging technology (including AI) to simplify services and improve experiences.

• Embraces a culture that challenges bureaucracy and keeps decision-making close to customers.

Company Website: https://career.odevo.com

📝 Enhancement Note: Odevo's culture appears to be a blend of a large, established organization's resources and a startup's agility and innovation drive. The focus on property management as a large, under-digitized asset class presents significant opportunities for UX impact.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a level of expertise where individuals are expected to lead significant design initiatives, mentor junior designers, and contribute strategically to product roadmaps. It sits above mid-level and below principal or lead designer roles, focusing on execution excellence and specialized contributions.

Reporting Structure: The Senior UX Designer will report to the Head of CX&UX (based in Sweden) and will work closely with UK-based product teams, including product managers and engineers. This dual reporting/collaboration structure requires strong communication and stakeholder management skills.

Operations Impact: The role has a direct impact on customer satisfaction, user adoption, and operational efficiency within the UK proptech market. By designing intuitive experiences and streamlining complex workflows, the UX designer contributes to Odevo's mission of transforming property management and achieving its goal of becoming the leading international force in the industry. The integration of AI further amplifies the potential for efficiency gains and service improvements.

Growth Opportunities:

• Skill Specialization: Deepen expertise in AI-assisted design, service design, and complex workflow optimization within the proptech domain.

• Leadership Potential: Opportunity to mentor junior designers, lead design sprints, and influence product strategy, potentially progressing to a Lead UX Designer or Design Manager role.

• Cross-Market Exposure: Gain experience working with diverse user groups and markets across Europe, the US, and Mexico, broadening design perspective and problem-solving capabilities.

• Industry Expertise: Become a subject matter expert in proptech UX, a growing and evolving field.

📝 Enhancement Note: The Senior UX Designer role at Odevo offers a clear path for growth, emphasizing both specialized skill development and potential leadership progression within a rapidly expanding global company. The impact is tangible, focusing on efficiency and user experience in a key industry.

🌐 Work Environment

Office Type: The role is specified as "On-site" with a London address, suggesting a traditional office-based work environment. This implies a collaborative atmosphere with opportunities for in-person interaction with colleagues.

Office Location(s): 13 St George Wharf, London, SW8 2AZ, United Kingdom. This location in London provides access to a major business hub with good transport links.

Workspace Context:

• Collaborative Environment: The on-site nature suggests opportunities for spontaneous collaboration, whiteboarding sessions, and team synergy with local UK product teams and potentially visiting international colleagues.

• Operations Tools & Technology: Access to modern technologies and tools is a stated company priority, indicating a well-equipped workspace with necessary software and hardware for design and development.

• Team Interaction: Regular interaction with product managers, engineers, and other designers is expected, fostering a team-oriented approach to problem-solving and design execution.

Work Schedule: The role is full-time, likely adhering to standard business hours (e.g., 9 AM to 5 PM GMT) within the London timezone, but with potential for some flexibility as is common in the tech industry.

📝 Enhancement Note: The on-site requirement in London points towards a structured work environment that values in-person collaboration, typical for roles requiring close teamwork with engineering and product departments.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and alignment with the role's requirements.

• Hiring Manager Interview: Discussion focused on your experience, design philosophy, problem-solving approach, and suitability for the Senior UX Designer role.

• Portfolio Presentation & Design Challenge: A session where you'll present your work, discuss case studies, and potentially complete a design exercise or scenario-based problem to evaluate your skills in action and strategic thinking.

• Team/Stakeholder Interviews: Meetings with product managers, engineers, and potentially other designers to assess collaboration style, communication skills, and cultural fit.

• Final Interview: May involve senior leadership to discuss broader strategic alignment and long-term vision.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant case studies that showcase end-to-end UX processes, complex problem-solving, and measurable impact. Prioritize projects involving workflow optimization, data-rich environments, or AI integration if available.

• Tell a Story: For each case study, clearly articulate the problem, your specific role and contributions, the research and design process, key decisions, challenges encountered, and the final outcomes with quantifiable results.

• Highlight Process & Rationale: Emphasize how you arrived at your solutions, not just what the solutions are. Explain your research methods, design rationale, and how you incorporated user feedback and business goals.

• Demonstrate Tool Proficiency: Showcase your skills with Figma, prototyping tools, and any design system experience. If you've used AI tools in your process, highlight this.

• Focus on Impact: Quantify your achievements whenever possible. Use metrics related to user satisfaction, task completion, efficiency gains, or business impact.

Challenge Preparation:

• Understand the Business: Research Odevo, its mission, the proptech industry, and the challenges of property management.

• Anticipate UX Problems: Think about common UX issues in property management (e.g., resident portals, property manager workflows, onboarding, communication).

• Prepare for AI Questions: Be ready to discuss how AI can be responsibly integrated into user experiences, potential benefits, and ethical considerations.

• Practice Communication: Prepare to articulate your design process, rationale, and solutions clearly and concisely, as if presenting to a diverse group of stakeholders.

📝 Enhancement Note: The interview process will heavily rely on demonstrating practical UX skills through a portfolio and potentially a design challenge. Candidates should be prepared to articulate their thought process, collaborate effectively, and showcase experience with complex systems and emerging technologies like AI.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, visual design, and design system management. Proficiency is essential, including its collaboration and prototyping features.

• Prototyping Tools: Beyond Figma's built-in capabilities, experience with other tools like InVision, Adobe XD, or Axure may be beneficial for complex interactions.

• Design Systems: Experience in creating, contributing to, or working within established design systems is crucial for ensuring consistency and efficiency across products.

Analytics & Reporting:

• Web Analytics Tools: Familiarity with tools like Google Analytics, Adobe Analytics, or similar for understanding user behavior on customer-facing platforms.

• Product Analytics Tools: Experience with tools like Mixpanel, Amplitude, or Pendo for tracking user engagement within complex application workflows.

• Data Visualization Tools: Ability to interpret data dashboards and potentially contribute to reporting on UX metrics.

CRM & Automation:

• While not directly designing CRM systems, understanding how UX impacts CRM adoption and data entry for internal users is valuable.

• Familiarity with workflow automation concepts will be beneficial, especially when designing internal employee tools.

• Integration Tools: Awareness of how different systems interact and how UX design can facilitate seamless data flow between them.

📝 Enhancement Note: Proficiency in Figma and design systems is a must. The role also implies a need to work with data and understand how UX impacts integrated systems, particularly in operational environments. Experience with AI tools in the design process is also a key technological requirement.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and addressing user needs, ensuring that design decisions are rooted in empathy and evidence.

• Innovation & Agility: A drive to challenge the status quo, explore new technologies (like AI), and adapt quickly to market changes and user feedback.

• Collaboration & Transparency: Valuing teamwork, open communication, and shared knowledge across global and local teams, with ideas valued over titles.

• Quality & Efficiency: A focus on delivering high-quality, effective solutions that not only meet user needs but also drive operational efficiency and long-term business value.

• Kindness as a Strength: A culture that promotes mutual support, respect, and a positive working environment.

Collaboration Style:

• Cross-functional Integration: Actively partnering with product managers, engineers, business analysts, and stakeholders to co-create solutions.

• Design Operations Focus: Contributing to the improvement of design processes, tools, and knowledge sharing within the global design team.

• Feedback Exchange: Openness to constructive feedback from peers, stakeholders, and users, and the ability to provide thoughtful feedback in return.

• Knowledge Sharing: Proactively sharing research insights, design rationale, and best practices to elevate the entire team's capabilities.

📝 Enhancement Note: The company culture emphasizes a modern, collaborative, and forward-thinking approach to work, blending innovation with a strong sense of community and user focus. This is crucial for a Senior UX Designer who needs to influence and collaborate across diverse teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Industry Maturity: The proptech industry is described as having "early stage of digital maturity." This presents a challenge in establishing best practices and user expectations but also a significant opportunity for impact.

• Balancing User Groups: Designing for distinct user groups (customers vs. internal staff) with differing needs, technical proficiencies, and goals requires careful segmentation and tailored solutions.

• AI Integration Complexity: Responsibly and effectively integrating AI into user experiences requires careful consideration of user trust, transparency, and ethical implications, moving beyond novelty to deliver genuine value.

• Global vs. Local Design: Balancing the needs of the UK market with global design standards and systems requires strong communication and strategic alignment.

Learning & Development Opportunities:

• Advanced AI in Design: Gaining hands-on experience with cutting-edge AI tools and methodologies for design synthesis, ideation, and prototyping.

• Service Design Mastery: Further developing skills in service design and journey mapping to tackle complex, multi-touchpoint user experiences on a large scale.

• Proptech Specialization: Becoming a recognized expert in UX for the property management sector, a growing and complex field.

• Cross-Functional Leadership: Opportunities to lead design initiatives, influence product strategy, and mentor other designers, preparing for future leadership roles.

📝 Enhancement Note: The challenges are rooted in the nascent stage of digital adoption in the industry and the complexities of AI integration, offering significant opportunities for growth and expertise development for a motivated Senior UX Designer.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex workflow for internal users. What were the key challenges, and how did you ensure efficiency and usability?" (Focus on process, user needs, and outcomes.)

• "How would you approach designing an AI-powered feature, such as a recommendation engine or an automated assistant, for property managers? What are the key considerations for trust and transparency?" (Assess AI design thinking, ethical considerations, and user-centricity.)

Company & Culture Questions:

• "What interests you about Odevo's mission to transform residential property management?" (Showcase research and genuine interest.)

• "How do you approach staying updated with emerging technologies like AI and integrating them into your design practice?" (Demonstrate curiosity and continuous learning.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, start with the business problem and user need, outline your design process and key decisions, showcase visual artifacts (wireframes, prototypes, final designs), and conclude with the impact and learnings.

• Quantify Impact: Wherever possible, use data to demonstrate the success of your designs – e.g., "improved task completion time by 20%," "increased user satisfaction scores by 15%."

• Highlight Your Role: Clearly define your specific contributions, especially if it was a team project. For a Senior role, emphasize strategic thinking and leadership.

• Be Ready for Deep Dives: Anticipate questions about your design rationale, research methods, and how you handled specific challenges. Be prepared to discuss trade-offs you made.

• Showcase AI Experience: If you have relevant AI design projects, dedicate time to explaining your approach and the outcomes.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a strong user-centric process, collaborative capabilities, and a forward-looking perspective on AI and technology within the context of Odevo's mission.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the Odevo careers portal link provided.

• Tailor Your Resume: Highlight your 5+ years of UX/Product Design experience, focusing on complex digital products, workflow optimization, and any experience with AI or proptech. Use keywords from the job description like "User Research," "Interaction Design," "Figma," "Design Systems," and "AI Experience Design."

• Curate Your Portfolio: Select your strongest 3-5 case studies that demonstrate end-to-end UX processes, complex problem-solving, and quantifiable results. Ensure clear articulation of your role, methodology, and impact, especially for workflow-heavy or AI-related projects.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on your design rationale, research insights, and the impact of your solutions. Be ready to discuss your experience with Figma, design systems, and AI integration.

• Research Odevo: Understand their mission, values, and the proptech industry. Prepare to discuss what excites you about the role and how your skills align with their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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