UX Designer

📍 Job Overview

Job Title: UX Designer

Company: MeridianLink

Location: United States

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: 2026-06-05

Experience Level: 5+ Years

Remote Status: Fully Remote (United States)

🚀 Role Summary

• Design and optimize user experiences for digital loan and account applications, focusing on B2B enterprise users within the financial services and lending industries.

• Drive the full design lifecycle, from problem framing and discovery through to final specifications and delivery, ensuring intuitive and scalable digital solutions.

• Collaborate closely with Product Management and Engineering teams to translate complex financial workflows into efficient user journeys and effective end-user interactions.

• Leverage and contribute to an established design system, while exploring and integrating emerging AI-powered UX processes and features.

• Create high-fidelity prototypes and scalable design system components using Figma, ensuring alignment with product, technical, and regulatory constraints.

📝 Enhancement Note: This role sits within the Product organization, indicating a strong connection to product strategy and development cycles. The focus on B2B enterprise users in financial services and lending suggests a need for design solutions that prioritize efficiency, security, and compliance. The explicit mention of AI tools and processes highlights a forward-thinking approach to design and a requirement for candidates comfortable with emerging technologies in the UX space.

📈 Primary Responsibilities

• Contribute to all phases of the UX design process, including user research, conceptualization, wireframing, prototyping, and high-fidelity design for new features and product enhancements.

• Translate complex business requirements and user needs into intuitive, user-friendly interfaces and workflows for B2B enterprise users, impacting both internal operations and end-consumer interactions.

• Develop and maintain detailed design specifications, user flows, and interactive prototypes in Figma to effectively communicate design intent to cross-functional teams.

• Collaborate effectively with Product Managers to define product strategy, identify design opportunities, and conduct discovery sessions to deeply understand user problems and business objectives.

• Partner closely with Software Engineers throughout the development lifecycle to ensure design feasibility, address technical constraints, and support the accurate implementation of designs.

• Actively participate in agile ceremonies such as backlog grooming, sprint planning, and sprint reviews, ensuring design considerations are integrated into development sprints.

• Present and clearly articulate design rationale, user insights, and proposed solutions to stakeholders, including senior leadership, to gain buy-in and support for design decisions.

• Manage stakeholder expectations, communicate design tradeoffs effectively, and proactively address feedback to drive consensus and project success.

• Uphold and contribute to the evolution of an established design system, ensuring consistency, scalability, and efficiency in design patterns and components.

• Incorporate user testing, usability feedback, and qualitative/quantitative research insights to iteratively refine and improve user experiences.

• Explore and integrate emerging AI tools and automation platforms (e.g., Claude Code, Make) to accelerate design ideation, prototyping, and workflow efficiency.

• Design responsive web applications with a mobile-first mindset, ensuring optimal user experiences across various devices and screen resolutions.

• Ensure designs adhere to product, technical, and regulatory constraints while maintaining a high standard of usability and user satisfaction.

📝 Enhancement Note: The responsibilities emphasize a full-stack UX role, requiring hands-on design work from ideation to delivery, alongside strong collaboration and communication skills. The integration of AI tools and the focus on B2B financial workflows are key differentiators for this position.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field, or equivalent practical experience. Experience:

• Minimum of 5 years of professional UX design experience, with a strong preference for experience in enterprise (B2B) software or complex product environments.

• Proven track record of designing and delivering scalable design systems and components.

• Experience designing responsive web applications, ideally with a mobile-first approach.

• Demonstrated experience working within product, technical, and regulatory constraints.

• Familiarity with user research methodologies and usability testing. Required Skills:

• Expert proficiency in Figma, including advanced capabilities in creating and managing design systems, components, and interactive prototypes.

• Strong understanding of user-centered design principles and methodologies.

• Ability to translate complex workflows into intuitive and efficient user experiences.

• Excellent visual design, interaction design, and information architecture skills.

• Proven ability to balance user needs, business objectives, and technical feasibility.

• Strong communication and presentation skills, with the ability to clearly articulate design decisions and rationale to diverse stakeholders.

• Experience collaborating effectively with Product Management and Engineering teams in an agile environment.

• Familiarity with user research and usability testing techniques.

• Comfort and curiosity in utilizing AI tools to enhance the design process. Preferred Skills:

• Experience in the financial services or lending industry.

• Experience with B2B2C product design.

• Familiarity with automation tools like Make.

• Experience in designing for complex B2B enterprise applications.

• Knowledge of accessibility standards and best practices.

• Experience contributing to or evolving design systems at scale.

📝 Enhancement Note: The emphasis on "expert proficiency in Figma" suggests that candidates should be prepared to demonstrate their skills and portfolio contributions within this tool. The preference for B2B and financial services experience indicates that domain knowledge will be a significant advantage. The mention of AI tools is a strong indicator of desired future-proofing and innovation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing at least 3-5 distinct projects, with a strong emphasis on B2B enterprise applications or complex workflow design.

• Detailed case studies demonstrating ownership across the full design lifecycle, from problem definition and user research to solution design, prototyping, and implementation considerations.

• Examples of work within established design systems, including contributions to components, patterns, or system evolution.

• Prototypes created in Figma, showcasing interactive elements and user flows.

• Clear articulation of design rationale, including user needs, business goals, technical constraints, and the "why" behind design decisions.

• Evidence of collaboration with Product Management and Engineering teams. Process Documentation:

• Examples of how user research and usability testing informed design iterations and outcomes.

• Documentation of design system contributions, including component creation and pattern definition.

• Case studies that highlight the process of translating complex financial workflows into intuitive user interfaces.

• Demonstrations of how AI tools or automation were leveraged to improve design processes or outcomes.

• Examples of how designs were tested against technical constraints and regulatory requirements.

📝 Enhancement Note: Candidates should prepare to walk through their portfolio projects in detail, focusing on their specific contributions, design process, and the impact of their work. Quantifiable results and metrics demonstrating efficiency improvements or user satisfaction are highly valued. The ability to articulate the design process, especially when integrating new technologies like AI, will be critical.

💵 Compensation & Benefits

Salary Range: $84,000 - $133,000 USD per year.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance plans.

• Life Insurance and Disability Insurance coverage.

• Flexible Paid Time Off (PTO) policy.

• Paid Company Holidays.

• 401(k) Retirement Plan with Company Match.

• Remote Work opportunities within the United States.

Working Hours: 40 hours per week (standard full-time).

📝 Enhancement Note: The provided salary range is competitive for a UX Designer with 5+ years of experience in the US, especially for a fully remote role. The benefits package is standard for a full-time position in the tech industry, with the addition of flexible PTO and remote work being attractive perks. The "America/Chicago" timezone derivation suggests potential alignment with Central Time, but as a remote role, flexibility across time zones is likely expected.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech) / Software as a Service (SaaS)

Company Size: MeridianLink is a publicly traded company, indicating a medium to large enterprise size (typically 1,000+ employees).

Founded: MeridianLink was founded in 1997, suggesting a well-established company with a history of innovation and market presence.

Team Structure:

• The UX Designer will join the UX Design team, which is part of the broader Product organization.

• This structure implies close collaboration with Product Managers, UX Researchers, and potentially other specialized UX designers.

• The team likely operates within an agile framework, working closely with Engineering and QA teams. Methodology:

• MeridianLink likely employs a data-informed approach to product development, emphasizing user research, usability testing, and A/B testing to validate design decisions.

• Agile methodologies are explicitly mentioned, indicating iterative development cycles, sprint planning, and regular feedback loops.

• The company is embracing AI-powered UX processes and features, suggesting a forward-thinking and innovative design methodology.

Company Website: https://www.meridianlink.com/

📝 Enhancement Note: MeridianLink's long history in FinTech suggests a stable yet evolving environment. The "Product organization" context is key for understanding how design fits into the larger business strategy. The company's focus on financial services implies a need for design that is not only user-friendly but also secure, compliant, and reliable.

📈 Career & Growth Analysis

Operations Career Level: Mid-level to Senior UX Designer, given the 5+ years of experience requirement and the expectation of contributing to design systems and managing projects.

Reporting Structure: The role reports to a UX Design Lead or Manager within the Product organization. Collaboration will be extensive with Product Managers and Engineering Leads.

Operations Impact: The UX Designer's work directly influences the usability, efficiency, and adoption of MeridianLink's core digital products in the lending and financial services space. Positive UX designs can lead to increased customer satisfaction, higher conversion rates, reduced support costs, and a stronger competitive position in the market.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in areas like design systems, AI-driven design, B2B UX, or specific product domains within FinTech.

• Leadership Development: Potential to move into Senior UX Designer roles, Lead UX Designer positions, or even management roles, mentoring junior designers.

• Cross-Functional Exposure: Gain deeper insights into Product Management, Engineering, and business strategy through close collaboration.

• Industry Influence: Contribute to shaping the future of UX in the FinTech industry, particularly with emerging AI technologies.

📝 Enhancement Note: The role offers a clear path for growth within a specialized area of UX design, particularly in the B2B FinTech sector. The emphasis on AI integration presents an opportunity for designers to stay at the forefront of technological advancements in their field.

🌐 Work Environment

Office Type: Fully Remote. This indicates a distributed workforce where collaboration and communication are primarily conducted through digital channels.

Office Location(s): While the role is remote, the timezone derivation of "America/Chicago" suggests a potential preference or primary operational focus within the Central Time Zone of the United States. However, as a remote role, candidates across the US are likely considered.

Workspace Context:

• The remote environment necessitates strong self-discipline, proactive communication, and proficiency with collaboration tools.

• Designers will have access to digital tools for design, prototyping, collaboration, and communication.

• Opportunities for virtual team-building and cross-functional interaction will be key to maintaining a connected and productive work environment.

Work Schedule: Standard 40-hour work week, with flexibility expected to accommodate collaboration across different time zones within the US and to meet project deadlines. Agile methodologies will influence daily and weekly work rhythms.

📝 Enhancement Note: Remote work requires candidates to be self-motivated and adept at asynchronous communication. The company's investment in remote infrastructure and culture will be crucial for success in this role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and resumes, likely focusing on experience with Figma, B2B design, and design systems.

• Portfolio Review: Candidates will be asked to present their portfolio, detailing their UX process, design decisions, and impact on key projects. Expect in-depth questions about specific case studies.

• Technical/Design Challenge: A design exercise or take-home challenge may be given to assess problem-solving skills, design thinking, and proficiency with Figma in a scenario relevant to MeridianLink's products.

• Cross-Functional Interviews: Interviews with Product Managers and Engineering Leads to assess collaboration, communication, and technical understanding.

• Final Interview: Potentially with a senior leader to discuss strategic fit and career aspirations.

Portfolio Review Tips:

• Structure Your Case Studies: For each project, clearly outline the problem, your role and responsibilities, the design process followed, key decisions and rationale, challenges encountered, solutions implemented, and the impact/outcomes (quantifiable where possible).

• Highlight B2B & Workflow Complexity: Emphasize your experience designing for complex B2B workflows and enterprise users. Explain how you simplified intricate processes.

• Showcase Figma Expertise: Be prepared to demonstrate your Figma skills, including design system components, prototyping capabilities, and efficient workflows.

• Articulate Your AI Integration: If you have experience using AI tools in your design process, be ready to discuss how you leveraged them and the benefits achieved.

• Focus on Collaboration: Provide examples of how you partnered with Product and Engineering, and how you communicated design decisions and tradeoffs.

Challenge Preparation:

• Understand MeridianLink's Products: Research MeridianLink's offerings, particularly their digital loan and account application platforms.

• Practice Workflow Design: Be ready to tackle a challenge that involves designing or optimizing a complex workflow.

• Think Mobile-First & Responsive: Consider how your designs would adapt across different devices.

• Articulate Tradeoffs: Be prepared to discuss the pros and cons of different design solutions and justify your choices.

📝 Enhancement Note: The interview process is designed to thoroughly assess a candidate's design skills, process, collaboration abilities, and fit for MeridianLink's specific domain and technological direction. A strong portfolio that clearly demonstrates relevant experience is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert proficiency required for design, prototyping, and design system management.

• Design Systems: Experience working within and contributing to established design systems.

• Prototyping Tools: Figma is the primary tool, but familiarity with other prototyping methods is beneficial.

Analytics & Reporting:

• Familiarity with user research and usability testing tools/methodologies.

• Ability to interpret qualitative and quantitative data to inform design decisions. CRM & Automation:

• AI Tools: Comfort and experience using AI tools for design acceleration (e.g., Claude Code).

• Automation Tools: Familiarity with workflow automation tools (e.g., Make) is a plus.

• Collaboration Platforms: Proficiency with tools like Slack, Jira, Confluence, etc., for team communication and project management.

📝 Enhancement Note: Figma is the central tool for this role. The explicit mention of AI and automation tools indicates MeridianLink's commitment to modernizing their design and development processes. Candidates should be prepared to discuss their experience with these technologies.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong focus on understanding and meeting the needs of B2B enterprise users and downstream consumers.

• Collaboration: Emphasis on cross-functional teamwork with Product Management and Engineering to achieve shared goals.

• Innovation: Embracing new technologies, particularly AI, to enhance design processes and product features.

• Efficiency: Designing intuitive and streamlined workflows that improve productivity for users and the business.

• Data-Informed Decisions: Relying on user research, testing, and analytics to guide design choices.

• Ownership: Taking responsibility for design projects from conception through delivery.

Collaboration Style:

• Agile and iterative, with frequent communication and feedback loops.

• Cross-functional partnerships are essential, requiring clear articulation of design rationale and an openness to technical and business considerations.

• Emphasis on presenting and defending design decisions, but also on listening to and incorporating feedback from diverse perspectives.

📝 Enhancement Note: The culture appears to be a blend of established FinTech practices with a forward-looking embrace of new technologies and agile methodologies. Designers who are collaborative, proactive, and adaptable will thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial Workflows: Designing for intricate financial processes requires deep understanding and careful consideration of user needs, regulatory requirements, and business logic.

• Balancing B2B and B2B2C Needs: Ensuring the design serves both the direct enterprise users and the end consumers effectively.

• Integrating AI Seamlessly: Effectively incorporating AI-powered features and processes without disrupting user experience or introducing complexity.

• Working within Constraints: Navigating product, technical, and regulatory limitations while still delivering elegant and user-friendly solutions.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote environment.

Learning & Development Opportunities:

• Mastery of Figma and Design Systems: Deepen expertise in advanced Figma features and contribute significantly to design system evolution.

• AI in UX: Become a go-to expert for AI-driven design tools and methodologies within the company.

• FinTech Domain Expertise: Develop a strong understanding of the lending and financial services industry landscape.

• Cross-Functional Leadership: Opportunities to influence product strategy and lead design initiatives.

• Mentorship: Potential to mentor junior designers and contribute to the growth of the UX team.

📝 Enhancement Note: This role offers significant opportunities for professional growth by tackling complex design challenges in a critical industry, while also staying ahead of the curve with cutting-edge AI technologies.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex B2B workflow you designed. What were the challenges, and how did your design address them?" (Focus on your process, rationale, and impact.)

• "How do you approach balancing user needs, business goals, and technical constraints in your design process?" (Highlight your decision-making framework.)

• "Walk us through a project where you contributed to or evolved a design system. What was your approach and what were the outcomes?" (Emphasize your understanding of scalability and consistency.)

• "How have you used AI or automation tools in your design workflow? What was the benefit?" (Be ready to discuss specific tools and their impact.)

• "Describe your experience with user research and usability testing. How do you incorporate feedback into your designs?" (Showcase your commitment to user validation.) Company & Culture Questions:

• "What interests you about MeridianLink and the FinTech industry?" (Research the company's mission and recent news.)

• "How do you approach collaboration with Product Managers and Engineers?" (Provide concrete examples of successful partnerships.)

• "How do you handle disagreements or conflicting feedback on design decisions?" (Demonstrate your conflict resolution and communication skills.)

• "What are your thoughts on the role of AI in UX design moving forward?" (Align your perspective with the company's direction.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, tell a compelling story that highlights the problem, your role, your process, your solutions, and the measurable impact.

• Quantify Where Possible: Use metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Focus on Your Contribution: Clearly articulate your specific contributions, especially if working on a team.

• Be Prepared for Deep Dives: Expect questions about specific design choices, why you chose certain patterns, and how you addressed trade-offs.

• Showcase Figma: Be ready to share your Figma files or present live demos of your prototypes and design system components.

📝 Enhancement Note: Candidates should prepare to demonstrate not just their design skills but also their strategic thinking, problem-solving abilities, and capacity for effective collaboration within an agile, remote, and technology-forward environment.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided Ashby application link.

• Curate Your Portfolio: Select your strongest 3-5 projects that best showcase your B2B design experience, Figma proficiency, design system contributions, and experience with complex workflows. Ensure each project includes a clear case study with problem, process, solution, and impact.

• Tailor Your Resume: Highlight keywords such as "UX Design," "Figma," "B2B," "Design Systems," "Responsive Design," "Prototyping," "User Research," "AI-Powered UX," and any experience in financial services. Quantify achievements where possible.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on your design process, rationale, and the impact of your work. Be ready to explain your contributions and how you collaborated with teams.

• Research MeridianLink: Understand their products, target market (financial institutions, lenders), and company values. Identify how your skills and experience align with their needs, especially regarding AI and B2B design.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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