UX Designer (12 month contract)

📍 Job Overview

Job Title: UX Designer (12 month contract)

Company: GN Group

Location: Ballerup, Denmark

Job Type: Full-time, Contract

Category: User Experience (UX) Design

Date Posted: 2026-04-27

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and develop intuitive, end-to-end user experience (UX) flows for complex desktop fitting software used by hearing care professionals globally.

• Collaborate closely with cross-functional teams, including Product Managers, Developers, Researchers, and other UX Designers, to iterate on designs and ensure a user-centric approach.

• Facilitate user testing and actively incorporate customer and stakeholder feedback throughout the design lifecycle to refine and enhance product usability.

• Contribute to the maintenance and expansion of the company's design system, ensuring consistency and efficiency across product interfaces.

• This role offers a structured 12-month contract with opportunities for continuous professional growth and potential for extension or permanent placement.

📝 Enhancement Note: This role is specifically for a UX Designer focused on desktop applications within the healthcare technology sector (hearing solutions). The "Fitting Software" is Windows-based, indicating a need for expertise in designing for this specific operating system and B2B complex functionality. The contract nature and potential for extension are key aspects to highlight.

📈 Primary Responsibilities

• Design efficient and enjoyable end-to-end UX flows tailored for hearing care professionals utilizing desktop fitting software.

• Conduct user research, visualize user needs, prototype new design concepts, and iterate based on iterative testing and feedback.

• Mature designs to a development-ready state, ensuring alignment with the existing design system and product specifications.

• Actively participate in maintaining and expanding the design system to support evolving product requirements and ensure design consistency.

• Foster strong collaborative relationships with Product Managers, Developers, Researchers, Strategists, Designers, Audiologists, and Product Owners to ensure cohesive product development.

• Translate complex B2B product functionality and workflows into clear, user-friendly interfaces.

• Manage stakeholder expectations and communication effectively within a fast-paced organizational environment.

📝 Enhancement Note: The responsibilities emphasize a full-cycle UX design process, from research and ideation through to development-ready specifications and design system contribution. The B2B and complex functionality aspects require a nuanced approach to UX design beyond typical consumer-facing applications.

🎓 Skills & Qualifications

Education:

Experience:

• 2-5 years of professional experience in UX design, with a proven track record of designing complex digital products, preferably for B2B applications.

Required Skills:

• UX Design: Expertise in creating user flows, wireframes, mockups, and prototypes for desktop applications.

• Prototyping Tools: Proficiency with industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD).

• Design Systems: Experience in contributing to or utilizing design systems for consistent UI/UX implementation.

• User Testing: Ability to plan, conduct, and analyze user testing sessions to gather actionable insights.

• Visual Communication: Strong skills in creating clear and effective visual design mockups and specifications.

• Verbal Communication: Excellent ability to articulate design choices, rationales, and user needs to diverse stakeholders.

• UI Capabilities: Solid understanding of UI principles and best practices.

• Desktop Application Design: Specific experience designing for desktop applications, ideally within the Windows environment.

• B2B Product Design: Experience designing for business-to-business products with complex functionality and workflows.

• Iterative Design: Ability to iterate designs over extended research, testing, and development phases.

• Stakeholder Management: Skill in keeping stakeholders informed and involved throughout the design process.

Preferred Skills:

• Experience with Agile development methodologies.

• Familiarity with hearing healthcare or audiology domains.

• Experience with user research methodologies beyond basic testing.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to better inform design decisions.

📝 Enhancement Note: The emphasis on "desktop applications (Fitting Software is Windows based)" and "B2B products with complex functionality and workflows" are critical differentiators for this role. Candidates should highlight experience with these specific contexts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design projects, demonstrating a user-centered design process from research to final design.

• Case studies that detail the problem, your role, the design process, key decisions, and the impact of your solutions.

• Examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups.

• Demonstrations of how you've incorporated user feedback and testing results into design iterations.

Process Documentation:

• Ability to document design specifications and rationale clearly for development teams.

• Examples of how you have managed design iterations and evolution over multi-month project cycles.

• Showcase of how you have facilitated collaboration and communication with cross-functional teams and stakeholders.

📝 Enhancement Note: For a UX design role, the portfolio is paramount. It needs to clearly illustrate the candidate's process, problem-solving skills, and ability to deliver functional, user-friendly designs for complex B2B desktop applications.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Flexible working arrangements, allowing for a good work-life balance.

• Hybrid work environment, offering a blend of in-office collaboration and remote flexibility.

• Opportunity for professional development and continuous growth within the Experience Innovation team.

• Potential for contract extension or conversion to a permanent role based on performance and business needs.

Working Hours:

• Standard full-time contract hours, likely around 37-40 hours per week.

• Significant flexibility in working hours and location, accommodating the distributed nature of the team (Copenhagen and Chicago) and individual needs, while ensuring collaboration during overlapping hours.

📝 Enhancement Note: Salary is estimated based on Danish market rates for UX designers with 2-5 years of experience. The contract status may influence the exact compensation structure. The benefits highlight the flexible and hybrid nature of the work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (specifically Hearing and Audio Solutions), with a strategic shift towards Audio and Video Peripherals.

Company Size: GN Group is a large, established global company. While the specific size of the Experience Innovation team is not detailed, the broader Products & Experiences department and the company's global reach indicate a significant organizational structure.

Founded: GN Store Nord A/S was founded in 1869, signifying a long history and stability.

Team Structure:

• The candidate will join the Experience Innovation team, which currently comprises Experience Researchers, Strategists, and Designers.

• This team is part of the larger Products & Experiences department, responsible for GN’s hearing-related digital products and services.

• The team fosters a user-centric perspective and collaborates across departments to achieve impactful outcomes.

Methodology:

• The team operates with a strong user-centric methodology, aiming to integrate the user perspective into all aspects of product development.

• Collaboration across departments is a key operational method to ensure product success.

• The company culture encourages flexible working and trusts employees to manage their responsibilities effectively.

Company Website: https://www.gn.com/

📝 Enhancement Note: GN Group's recent strategic announcement regarding the sale of its Hearing business to Amplifon indicates a future focus on audio and video peripherals, which may influence the direction of digital product development. The company's long history suggests a stable yet evolving corporate environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level UX Designer capacity, suitable for individuals with 2-5 years of dedicated experience. It involves significant responsibility for core design tasks and collaboration but may not yet involve extensive team leadership or strategic direction setting.

Reporting Structure: The UX Designer will report within the Experience Innovation team, likely to a UX Lead, Design Manager, or Head of Experience. They will work closely with Product Managers and Developers within a cross-functional setup.

Operations Impact: The UX Designer's work directly impacts the usability and effectiveness of critical software used by hearing care professionals, influencing patient treatment outcomes and the adoption of GN's technology. By improving the desktop Fitting Software, the role contributes to customer satisfaction, efficiency for professionals, and ultimately, the success of GN's digital offerings in the market.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX design for complex B2B desktop applications, design system development, and user research methodologies within the hearing and audio tech space.

• Cross-functional Leadership: Develop stronger collaboration and communication skills by working with diverse teams (Product, Engineering, Audiology, Research) and potentially influencing product strategy through user advocacy.

• Contract to Permanent: The contract nature of the role presents a clear pathway to a permanent position if performance is strong and a suitable opening arises, offering long-term career progression within GN Group.

• Industry Exposure: Gain valuable experience in the rapidly evolving hearing and audio technology market, understanding its unique user needs and technological advancements.

📝 Enhancement Note: The contract role is explicitly framed with growth potential, including continuous learning and the possibility of a permanent role. This signals a company that invests in talent and seeks long-term relationships.

🌐 Work Environment

Office Type: Hybrid work model, combining remote work flexibility with in-office collaboration.

Office Location(s): The primary office location is Ballerup, Denmark. However, the team is distributed across Copenhagen (Denmark) and Chicago (US), emphasizing the need for strong remote collaboration tools and practices.

Workspace Context:

• Collaborative Environment: The team emphasizes user-centricity and cross-departmental collaboration, fostering an environment where ideas are shared and collective problem-solving is encouraged.

• Tools & Technology: Access to standard UX design and collaboration tools will be provided. The role involves working with Windows-based desktop applications, indicating a specific software ecosystem.

• Team Interaction: Opportunities for regular interaction with researchers, strategists, developers, product managers, and other designers, both virtually and in person.

Work Schedule:

• While standard full-time hours apply, the schedule offers significant flexibility. The team leverages overlapping hours for essential collaboration between Denmark and the US, while individual working hours and location can be adapted to personal needs. This flexibility is crucial for managing distributed teams and ensuring effective communication.

📝 Enhancement Note: The hybrid and flexible nature of the work environment is a key selling point. The distributed team structure necessitates strong communication skills and comfort with virtual collaboration tools.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of CV and portfolio to assess qualifications and alignment with role requirements.

• Hiring Manager Interview: Discussion focused on your experience, design process, and motivation for the role. This may include questions about your approach to complex B2B desktop applications and design systems.

• Portfolio Presentation/Workshop: A session where you present selected case studies from your portfolio, demonstrating your problem-solving skills, design iterations, and impact. This may involve a practical design exercise or a deep dive into specific project challenges.

• Cross-functional Team Meet-and-Greet: An opportunity to interact with potential colleagues (e.g., Product Managers, Developers, Researchers) to assess cultural fit and collaborative potential.

• Final Interview: Potentially with a senior leader to discuss overall fit and long-term potential.

Portfolio Review Tips:

• Highlight B2B & Desktop Experience: Clearly showcase projects involving complex desktop applications and B2B contexts. Detail the specific challenges and how you addressed them.

• Process Over Polish: Emphasize your design process, decision-making rationale, and how you incorporated user feedback and testing. Show the evolution of your designs.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the positive impact of your designs on users or business objectives.

• Design System Contribution: If you have experience with design systems, highlight your contributions or how you've utilized them effectively.

• Conciseness: Focus on 2-3 strong case studies that best represent your skills for this specific role.

Challenge Preparation:

• Understand the Product: Research GN Group and its current product offerings, particularly the Fitting Software if possible. Understand the user base (hearing care professionals) and their typical workflows.

• Design Thinking: Be prepared to articulate your approach to user-centered design, problem-solving, and iterative development.

• Behavioral Questions: Prepare responses for questions about teamwork, stakeholder management, handling feedback, and working in a flexible environment.

• Design System Thinking: Consider how you would approach maintaining or expanding a design system for a complex desktop application.

📝 Enhancement Note: The portfolio review is critical. Candidates should tailor their presentation to showcase experience relevant to complex desktop B2B software and demonstrate a structured, user-focused design process.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable due to industry trends), Sketch, Adobe XD, InVision.

• Collaboration: Microsoft Teams, Slack, Zoom, Miro, Confluence, Jira.

• Operating System: Windows (for the target application).

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to the core UX design tasks for this role, but awareness of how CRM systems and automation tools impact user journeys in B2B contexts is helpful.

📝 Enhancement Note: Proficiency in modern UX design and prototyping tools is essential. Experience with design systems is a strong plus. Given the Windows-based application, familiarity with that ecosystem is implied.

👥 Team Culture & Values

Operations Values:

• User-Centricity: Placing the user (hearing care professionals) at the heart of all design decisions and product development.

• Innovation: Driving forward new solutions and technologies to improve user experiences and product capabilities.

• Collaboration: Working effectively across diverse teams and disciplines to achieve shared goals.

• Impact: Focusing on delivering tangible improvements that enhance the lives of users and the success of the business.

• Growth Mindset: Embracing continuous learning, development, and adaptability in a dynamic industry.

Collaboration Style:

• Cross-functional Integration: Seamless integration with Product Management, Development, Research, and other design functions.

• Open Communication: Encouraging constructive feedback, transparent discussions, and active listening.

• Agile Approach: Working in iterative cycles, adapting to changes, and maintaining flexibility.

• Shared Ownership: Fostering a sense of collective responsibility for product success.

📝 Enhancement Note: The company values and team culture emphasize collaboration, user focus, and continuous improvement, which are crucial for success in a hybrid, distributed team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Mastering the intricate workflows and technical requirements of desktop fitting software for hearing care professionals.

• Distributed Team Dynamics: Effectively collaborating and maintaining design consistency across geographically dispersed teams (Denmark and US) with potential time zone differences.

• Balancing User Needs and Business Goals: Integrating user feedback with technical constraints and business objectives within a fast-paced environment.

• Design System Evolution: Contributing to and maintaining a robust design system that scales with product development.

• Contract Role Transition: Navigating the transition from a contract position to a potential permanent role, requiring consistent high performance and alignment.

Learning & Development Opportunities:

• Specialized UX Skills: Gaining deep expertise in UX for specialized B2B software, particularly within the medical/healthcare technology sector.

• Cross-Cultural Collaboration: Enhancing skills in working with international teams and understanding diverse perspectives.

• Design System Mastery: Developing advanced skills in design system architecture, maintenance, and implementation.

• Product Strategy Input: Opportunity to influence product direction through strong user advocacy and well-reasoned design proposals.

• Industry Insights: Learning about the latest trends and technologies in hearing and audio solutions.

📝 Enhancement Note: The role presents significant challenges related to complexity and distributed collaboration, but these are framed as opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a complex feature for a desktop application. How would you approach user research and validation for hearing care professionals?"

• "Walk me through a project where you had to integrate existing design system components or contribute to expanding one. What were the challenges and how did you address them?"

• "How do you ensure effective communication and collaboration with developers and product managers when working on a distributed team?"

• "Tell me about a time you received critical feedback on your design. How did you handle it, and what was the outcome?"

Company & Culture Questions:

• "What interests you about GN Group and our mission to bring people closer?"

• "How do you see your skills aligning with our user-centric approach and collaborative team environment?"

• "What are your expectations regarding flexible working and hybrid collaboration?"

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Project Goal -> Your Role -> Process (Research, Ideation, Design, Testing) -> Key Decisions & Rationale -> Outcomes/Impact -> Lessons Learned.

• Focus on B2B Desktop: Select case studies that best highlight your experience with complex desktop applications and B2B products.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your points. Explain why you made certain design choices.

• Quantify Impact: Use data (user feedback, conversion rates, efficiency metrics) to demonstrate the value of your work.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and alternative solutions considered.

📝 Enhancement Note: Candidates should prepare to discuss their experience with complex B2B desktop applications and design systems in detail. Demonstrating a structured, user-focused approach and strong collaboration skills will be key.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application via the provided 'APPLY' link on the GN Careers portal by May 15th.

• Portfolio Customization: Ensure your portfolio is updated and clearly showcases projects relevant to complex B2B desktop applications and design systems. Select 2-3 key projects that best demonstrate your end-to-end UX process and problem-solving skills.

• Resume Optimization: Tailor your resume to highlight keywords and responsibilities mentioned in the job description, such as "UX design for desktop applications," "B2B product design," "design systems," "prototyping," and "stakeholder management." Quantify achievements where possible.

• Motivation Statement: Craft a concise, compelling statement outlining your motivation for applying, specifically referencing GN Group's mission and the unique aspects of this contract UX role.

• Company Research: Familiarize yourself with GN Group's products, particularly their focus on audio and video solutions, and understand their commitment to user-centricity and flexible work environments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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