User Experience (UX) Analyst

📍 Job Overview

Job Title: User Experience (UX) Analyst

Company: IntelliDyne Jobs for Veterans

Location: Remote (Vienna, VA)

Job Type: Full-time

Category: User Experience / Design Operations

Date Posted: 2026-08-28

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on enhancing user experience and accessibility for government digital products, particularly within the Health & Human Services Agency.

• The UX Analyst will be responsible for designing, prototyping, and testing user interfaces, ensuring compliance with Section 508 and WCAG 2.1 standards.

• Key activities include creating wireframes, conducting user research, and providing strategic design recommendations to improve system usability and user satisfaction.

• The position requires a strong understanding of human-centered design principles and the ability to translate client visions into tangible digital experiences.

📝 Enhancement Note: This role is categorized under UX/Design Operations due to its direct impact on the efficiency and effectiveness of digital product development and maintenance through user-centric design and accessibility compliance. The emphasis on Section 508 and WCAG 2.1 aligns with operational mandates for government IT.

📈 Primary Responsibilities

• Provide expert input and reporting on user experience (UX) and user design (UD) for all supported products and solutions, ensuring adherence to Section 508 and WCAG 2.1 guidelines.

• Develop and deliver comprehensive UX/UD deliverables, including wireframes, design standards, and prototypes, for review and approval by customers and development teams.

• Conduct thorough assessments of current systems and work products from a human-centered design perspective, producing detailed reports with findings and remediation strategies.

• Integrate user experience and user design participation into all phases of service and system development, enhancement, and operational processes.

• Design and produce high-fidelity wireframes optimized for a diverse range of devices and interfaces, ensuring a seamless user experience across platforms.

• Translate client product visions into intuitive digital experiences through research, conceptualization, sketching, wire-framing, prototyping, and rigorous user testing.

• Identify and resolve design challenges by devising elegant, simple, and effective solutions that align with user needs and business objectives.

• Validate design decisions and concepts through a variety of methods, including user research, heuristic analysis, and usability testing.

• Efficiently manage and balance multiple projects and project types simultaneously, ensuring timely delivery of high-quality design assets.

• Iterate designs and solutions rapidly, intelligently, and efficiently based on feedback and testing results.

📝 Enhancement Note: The responsibilities emphasize a proactive approach to design and accessibility, moving beyond mere execution to include assessment, strategy, and integration across the full development lifecycle. This indicates a mid-level to senior role where independent contribution and problem-solving are expected.

🎓 Skills & Qualifications

Education: Bachelor’s degree strongly desired. UX certifications are strongly preferred.

Experience: At least 3 years of UX design experience. Preference will be given to candidates demonstrating experience designing complex solutions for complete digital environments, regardless of cumulative years of experience.

Required Skills:

• Proven experience in User Experience (UX) and User Design (UD) for digital products and systems.

• Expertise in planning and conducting user research, usability testing, A/B testing, rapid prototyping, heuristic analysis, and addressing usability and accessibility concerns.

• Proficiency in visual and interaction design principles, with a strong portfolio demonstrating these skills.

• Demonstrated experience with wire-framing tools and techniques.

• In-depth knowledge and practical application of Section 508 compliance and WCAG 2.1 accessibility standards.

• Experience using screen readers (e.g., JAWS, NVDA, Microsoft Narrator) for testing keyboard navigation, responsive design, and cross-browser compatibility.

• Proficiency in visual and interaction design best practices, with a deep understanding of mobile-first and responsive design principles.

• Expertise in Adobe XD and other Adobe Creative Suite products.

• Ability to effectively collaborate with clients to understand detailed requirements and translate them into comprehensive user experiences.

• Strong written and verbal communication skills, with the ability to present ideas clearly and persuasively to all stakeholder levels, including VIPs.

• Excellent problem-solving skills, an investigative mentality, and a proactive, courageous attitude.

• Ability to operate with minimal guidance and direction, demonstrating a high degree of autonomy.

• Strong time and project management skills to ensure all deadlines are met.

• Must possess a Public Trust Clearance or higher. Preferred Skills:

• UX certifications.

• Experience designing complex solutions for complete digital environments.

• Familiarity with other UX design and prototyping tools beyond Adobe Suite.

• Experience supporting government or health and human services agencies.

📝 Enhancement Note: The emphasis on specific accessibility standards (Section 508, WCAG 2.1) and screen reader testing, combined with a Public Trust clearance, strongly indicates a role within the US federal government sector, likely supporting a civilian agency like Health & Human Services. The preference for experience in "complete digital environments" suggests a need for a holistic understanding of product lifecycles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a robust portfolio showcasing a range of UX design projects, with a particular emphasis on complex digital environments.

• Include case studies that highlight your process for translating client visions into tangible digital experiences, detailing research, wire-framing, prototyping, and testing phases.

• Provide examples of how you have incorporated Section 508 and WCAG 2.1 compliance into your designs, including testing methodologies.

• Showcase your ability to design for a wide range of devices and interfaces, demonstrating expertise in mobile-first and responsive design. Process Documentation:

• Illustrate your approach to conducting human-centered design assessments and producing detailed reports with findings and remediation suggestions.

• Detail your methods for integrating UX and UD participation throughout the system development lifecycle, from concept to operations.

• Present examples of how you have validated design decisions and concepts through user research, heuristic analysis, and user testing.

• Document your process for iterating designs and solutions based on feedback and testing outcomes.

📝 Enhancement Note: For a UX Analyst role, particularly in a government context, the portfolio is paramount. It needs to explicitly demonstrate not just design aesthetics but a rigorous process, problem-solving capabilities, and a deep understanding of accessibility mandates. The emphasis on "complete digital environments" suggests a need to showcase projects that involve system-wide design thinking, not just isolated features.

💵 Compensation & Benefits

Salary Range: $80,000 - $105,000 per year.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with company match (e.g., 401k).

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Opportunities for professional development, training, and certifications, including UX certifications.

• Potential for performance-based bonuses or incentives.

• Support for remote work, including potential home office stipends.

Working Hours: Typically 40 hours per week. The role allows for remote work, providing flexibility within established work schedules to accommodate project deadlines and team collaboration.

📝 Enhancement Note: The salary range of $80k-$105k for a UX Analyst with 3+ years of experience and a Public Trust clearance in the Vienna, VA area (even for remote) is competitive and aligns with industry benchmarks for specialized IT roles in government contracting. The "remote within 1 hour of Vienna, VA" requirement suggests a potential need for occasional on-site presence for critical meetings or team events, although the role is primarily remote.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology Services and Consulting, Government Contracting. IntelliDyne primarily serves government organizations.

Company Size: IntelliDyne is a mid-sized company, typically employing between 200-500 individuals, which offers a balance between the resources of a larger firm and the agility of a smaller one. This size often fosters a more collaborative and less bureaucratic environment.

Founded: While the exact founding date is not provided, IntelliDyne has a history of serving government clients, suggesting a stable and established presence in the IT solutions sector.

Team Structure:

• The UX Analyst will likely be part of a broader IT solutions or digital services team, potentially within a dedicated UX/UI practice or embedded within project teams supporting specific government agencies.

• The reporting structure will likely involve a UX Lead or Project Manager, with close collaboration with developers, business analysts, and government stakeholders.

• Cross-functional collaboration is essential, requiring interaction with technical teams, program managers, and client representatives to ensure successful project delivery and user adoption. Methodology:

• IntelliDyne emphasizes quality, mission-aligned services, and innovative, people-first IT solutions. This suggests a culture that values user-centricity, technical excellence, and employee well-being.

• The company's focus on supporting government organizations implies a commitment to rigorous processes, compliance, and delivering impactful solutions.

• Expect a methodology that balances agile development principles with the structured requirements and compliance needs of government projects.

Company Website: [intellidyne-llc.com]

📝 Enhancement Note: IntelliDyne's stated mission to empower government organizations and their "Top Workplace" designation suggests a culture that values employee contributions and professional growth within the public sector IT space. The "Jobs for Veterans" aspect of the organization's name indicates a potential focus on hiring and supporting veterans.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level User Experience (UX) Analyst. It requires independent work on design tasks, collaboration with cross-functional teams, and the ability to translate complex requirements into user-friendly interfaces, while also adhering to strict compliance standards.

Reporting Structure: The UX Analyst will likely report to a UX Manager, a Project Manager, or a Lead UX Designer. They will collaborate closely with software developers, business analysts, quality assurance testers, and government client representatives.

Operations Impact: The UX Analyst's work directly impacts the usability, accessibility, and effectiveness of critical government applications. By ensuring intuitive design and compliance with Section 508/WCAG 2.1, they contribute to improved citizen services, increased operational efficiency for government employees, and reduced risk of non-compliance.

Growth Opportunities:

• Specialization: Advance into senior UX roles, focusing on specific areas like UX research, interaction design, or accessibility specialization.

• Leadership: Progress to a UX Lead or Manager role, overseeing design teams, managing projects, and contributing to strategic design initiatives.

• Skill Development: Deepen expertise in advanced UX methodologies, emerging technologies, and government-specific design challenges. Opportunities for UX certifications and advanced training are likely available.

• Cross-Functional Mobility: Transition into related roles such as Product Management, Business Analysis, or Program Management within the government IT sector.

📝 Enhancement Note: The emphasis on "complete digital environments" and "complex solutions" suggests that successful candidates will have opportunities to grow beyond individual feature design into system-level UX strategy and problem-solving, which is a key differentiator for career advancement in the UX field, especially within complex government systems.

🌐 Work Environment

Office Type: Primarily a remote work environment. The requirement to be within 1 hour of Vienna, VA, suggests that occasional on-site meetings, team events, or client engagements may be necessary, but the day-to-day work is remote.

Office Location(s): While the role is remote, the specified proximity to Vienna, VA, indicates that the company has a significant presence or operational focus in that region, potentially with a physical office for administrative or collaborative purposes.

Workspace Context:

• The remote setup necessitates a self-disciplined and organized work style. Collaboration will primarily occur through digital tools (e.g., video conferencing, Slack, project management software).

• Access to standard UX tools such as Adobe XD, Adobe Suite, and potentially collaboration platforms like Jira or Confluence will be provided or expected.

• Opportunities for interaction with the operations team will be through virtual meetings, design reviews, and collaborative work sessions, fostering a connected remote team environment.

Work Schedule: A standard 40-hour work week is expected, with flexibility in daily hours to accommodate project needs and personal schedules, provided deadlines are met and team availability is maintained. This flexibility is crucial for effective remote operations and allows for focused work periods.

📝 Enhancement Note: The "remote within 1 hour of Vienna, VA" specification is a common practice for government contractors to ensure flexibility for potential on-site requirements, client meetings, or team-building events, even for a predominantly remote role. Candidates should be prepared for occasional travel if needed.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess alignment with required skills, experience, and qualifications, particularly regarding UX design, accessibility, and government projects.

• Technical Interview: This stage will likely involve a deep dive into your UX design process, problem-solving abilities, and technical proficiency with tools like Adobe XD. Expect questions about your experience with Section 508, WCAG 2.1, and user research methodologies.

• Portfolio Presentation: You will be asked to present a selection of your best work, focusing on case studies that demonstrate your ability to handle complex digital environments and address accessibility requirements. Be prepared to articulate your design decisions, rationale, and the impact of your work.

• Behavioral/Cultural Fit Interview: This interview will assess your communication skills, ability to work independently and collaboratively, problem-solving approach, and overall fit with IntelliDyne's culture, particularly its focus on government service and innovation.

• Final Interview: May involve a discussion with senior leadership or the hiring manager to confirm suitability and discuss role expectations.

Portfolio Review Tips:

• Highlight Accessibility: Clearly showcase projects where you have successfully implemented Section 508 and WCAG 2.1 compliance. Detail the specific challenges and solutions.

• Showcase Process: For each project, outline your UX process from discovery and research through wireframing, prototyping, testing, and iteration. Use diagrams or flowcharts where helpful.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, increased user satisfaction scores).

• Tailor to Government: Emphasize projects with government clients or those that involve complex, large-scale digital systems.

• Clarity and Conciseness: Ensure your portfolio is well-organized, easy to navigate, and clearly communicates your skills and contributions.

Challenge Preparation:

• Be prepared for potential design challenges or case studies that require you to solve a specific UX problem, often with a focus on accessibility or government-specific use cases.

• Practice articulating your design thinking process under pressure.

• Familiarize yourself with common government IT challenges and user types.

📝 Enhancement Note: The emphasis on a Public Trust clearance and government sector work means that interviewers will be keen to see not just design talent but also an understanding of compliance, security, and stakeholder management within a public sector context. The portfolio is the primary tool to demonstrate this.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe XD: Essential for wireframing, prototyping, and designing user interfaces. Proficiency is explicitly required.

• Adobe Creative Suite (Photoshop, Illustrator): Likely used for creating visual assets, icons, and refining design elements.

• Screen Readers (JAWS, NVDA, Microsoft Narrator): Required for testing and validating accessibility compliance.

• Prototyping Tools: Beyond Adobe XD, experience with other prototyping tools may be beneficial.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) can be valuable for understanding user behavior post-launch.

• Experience with tools for user feedback collection and analysis. CRM & Automation:

• Not directly applicable to the UX Analyst role's core responsibilities, but understanding how UX impacts CRM or other business systems can be a plus.

📝 Enhancement Note: The explicit mention of Adobe XD and screen readers highlights the core technical requirements. A candidate's ability to demonstrate practical experience with these tools, especially in the context of accessibility testing, will be critical.

👥 Team Culture & Values

Operations Values:

• Mission-Centricity: A strong commitment to supporting the mission of government agencies through effective and user-friendly IT solutions.

• Excellence & Quality: Dedication to delivering high-quality, reliable, and compliant services and products.

• Innovation: Encouraging creative problem-solving and the adoption of new technologies and methodologies to improve user experiences and operational efficiency.

• Integrity & Compliance: Adherence to ethical standards and regulatory requirements, particularly regarding accessibility and data security.

• People-First Approach: Valuing employees, fostering a supportive work environment, and promoting work-life balance, as indicated by their "Top Workplace" designation.

Collaboration Style:

• Cross-Functional Integration: Working closely with developers, business analysts, project managers, and government stakeholders to ensure design solutions are technically feasible, meet business needs, and align with client expectations.

• Data-Driven Decision Making: Utilizing user research, usability testing, and analytics to inform design choices and validate solutions.

• Iterative Feedback: Embracing a culture of continuous feedback and iteration on designs to achieve optimal user outcomes.

📝 Enhancement Note: IntelliDyne's focus on "mission-aligned services" and "people-first IT solutions" suggests a culture that balances rigorous execution required for government contracts with a supportive environment for its employees. The emphasis on veterans in their branding also points to a potential value placed on teamwork, discipline, and service.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Government Requirements: Understanding and consistently applying complex government regulations like Section 508 and WCAG 2.1 across diverse projects.

• Balancing User Needs with Technical Constraints: Designing intuitive and accessible experiences within the limitations of existing government systems or technology stacks.

• Remote Collaboration: Maintaining effective communication, collaboration, and team cohesion in a fully remote work environment.

• Diverse User Base: Designing for a broad spectrum of users with varying technical abilities and accessibility needs within government services.

• Stakeholder Management: Effectively communicating design rationale and gaining buy-in from diverse stakeholders with potentially competing priorities.

Learning & Development Opportunities:

• Advanced Accessibility Training: Deepening expertise in accessibility standards and best practices, potentially leading to specialized certifications.

• UX Research Methodologies: Expanding knowledge in qualitative and quantitative research techniques to gain deeper user insights.

• Government IT Landscape: Developing a nuanced understanding of the unique challenges and opportunities within the government IT sector.

• Leadership Skills: Opportunities to mentor junior designers, lead design initiatives, or transition into management roles.

• Industry Conferences: Potential to attend relevant UX and government technology conferences to stay abreast of industry trends.

📝 Enhancement Note: The primary challenge will be translating high-level design principles into concrete, compliant, and user-friendly solutions within the specific context of government applications, which often have legacy systems and strict regulatory frameworks. Growth opportunities are tied to mastering these complexities and expanding into strategic design leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital product you designed for a government client. What were the key UX challenges, and how did you ensure Section 508/WCAG 2.1 compliance?" (Focus on process, problem-solving, and compliance.)

• "How do you approach user research and usability testing to validate design decisions, especially when working remotely?" (Highlight methodology and remote collaboration tools.)

• "Walk us through your process for creating wireframes and high-fidelity prototypes. How do you balance user needs with technical constraints?" (Demonstrate your design workflow and decision-making.)

• "How do you stay current with evolving accessibility standards and best practices?" (Showcase your commitment to continuous learning.) Company & Culture Questions:

• "What interests you about working for IntelliDyne and supporting government clients?" (Align your motivations with the company's mission and values.)

• "How do you handle constructive criticism or disagreements on design choices from stakeholders or team members?" (Showcase collaboration and communication skills.)

• "Describe a time you had to operate with minimal guidance. How did you approach the task and ensure its successful completion?" (Demonstrate autonomy and proactivity.) Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your UX philosophy. Select 2-3 projects that best demonstrate your skills in wireframing, prototyping, user research, and especially accessibility (Section 508, WCAG 2.1).

• Storytelling: For each project, clearly articulate the problem, your role, your process, the solutions you designed, the challenges you faced, and the outcomes/impact. Use visuals effectively.

• Accessibility Focus: Dedicate specific time to explaining how you addressed accessibility requirements. Show examples of accessible design elements and any testing conducted.

• Tool Proficiency: Be ready to discuss your experience with Adobe XD and other relevant tools.

• Conciseness: Be mindful of time. Practice your presentation to ensure it's engaging and within the allotted timeframe.

📝 Enhancement Note: Interviewers will be looking for a candidate who not only possesses strong UX design skills but also understands the unique demands of government contracting, particularly concerning accessibility and stakeholder management. Your portfolio is your primary tool to demonstrate this understanding.

📌 Application Steps

To apply for this User Experience (UX) Analyst position:

• Submit your application through the provided link on the IntelliDyne Jobs for Veterans portal.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience with Section 508, WCAG 2.1, Adobe XD, user research, and any relevant government projects. Ensure your portfolio clearly demonstrates your process for creating accessible and user-friendly digital experiences.

• Resume Optimization: Ensure your resume clearly lists your years of UX experience, specific tools used (Adobe XD, screen readers), and any government clearance or relevant certifications. Quantify achievements where possible.

• Interview Preparation: Practice articulating your UX process, design decisions, and problem-solving strategies. Prepare to present your portfolio, focusing on case studies that showcase your expertise in accessibility and complex digital environments.

• Company Research: Familiarize yourself with IntelliDyne's mission, values, and work within the government sector. Understand their commitment to "people-first IT solutions" and their "Top Workplace" designation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.