Staff Product Designer

📍 Job Overview

Job Title: Staff Product Designer

Company: Maven Clinic

Location: New York, NY / Remote, US (Hub cities)

Job Type: Full-Time

Category: Product Design / Technology

Date Posted: 2026-04-15T14:47:57

Experience Level: 10+ years

Remote Status: Hybrid / Remote

🚀 Role Summary

• Lead the design and development of AI-native member-facing experiences for a leading virtual women's and family health platform, driving strategic product decisions.

• Define and implement innovative AI interactions, focusing on trust, uncertainty communication, and human-AI handoffs within high-stakes healthcare contexts.

• Utilize and champion AI-assisted coding tools for rapid prototyping and the creation of functional, high-fidelity prototypes, pushing the team beyond static mockups.

• Develop scalable AI-powered design patterns and contribute to a robust design system, ensuring consistency and efficiency across the platform.

• Foster a culture of design excellence through mentorship and strategic collaboration with Product, Engineering, Clinical, and Data teams.

📝 Enhancement Note: This role is positioned as a senior individual contributor with significant strategic influence, requiring a blend of deep design craft, AI expertise, and leadership capabilities. The emphasis on "AI fluency" and "vibe coding" indicates a forward-thinking approach to design and development, seeking candidates who can not only design but also operationalize AI-driven solutions.

📈 Primary Responsibilities

• Own the end-to-end design process for complex, cross-functional initiatives impacting member experiences, from conceptualization through delivery, making critical decisions on scope and tradeoffs.

• Strategically define the role and behavior of AI within sensitive healthcare scenarios, focusing on building member trust and appropriate clinical escalation.

• Create functional, high-fidelity prototypes using AI-assisted coding tools (e.g., Cursor, Claude Code) to accelerate iteration and demonstrate feasibility.

• Design and document scalable AI-powered patterns, confidence indicators, human-AI handoffs, and progressive disclosure mechanisms for the company's design system.

• Collaborate strategically with Engineering, Product Management, Clinical experts, and Data Science teams to translate AI model capabilities into intuitive and effective user interfaces.

• Mentor junior designers and non-design partners on AI-native design principles and advanced prototyping techniques, raising the overall team's capabilities.

• Proactively identify and resolve cross-functional tensions, ensuring alignment and effective communication between design, clinical, and product perspectives.

• Contribute to the evolution of the company's design system, particularly concerning AI-driven functionalities and components.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can operate at a strategic level, influencing product direction and cross-functional alignment. The emphasis on "owning end-to-end member experiences" and "making strategic decisions" suggests a high degree of autonomy and impact.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 10 years of professional experience in product design, with a proven track record of shipping complex digital products.

Required Skills:

• AI Fluency: Daily practical experience and strong prompting skills with AI tools such as Claude, Figma AI, Cursor, or similar; ability to mentor others in AI tool utilization.

• Vibe Coding/AI-Assisted Prototyping: Proficiency in turning design concepts into working prototypes using AI-assisted coding tools; comfort pushing the boundaries of AI in healthcare design.

• Technical Depth: Experience shipping code to production; ability to engage in informed discussions regarding backend architecture, model behavior, and system constraints.

• Strategic Craft: A portfolio showcasing strategic ownership, including defining success metrics, navigating ambiguity, and influencing product direction.

• Cross-functional Leadership: Proven ability to drive complex projects across multiple teams and create momentum without direct authority.

• Systems Thinking: Ability to conceptualize and communicate holistic, scalable systems beyond individual user flows.

• Mobile and Web Design: Experience designing for both mobile applications and responsive web interfaces.

• Problem Solving: Energized by ambiguity and solving complex problems; comfortable making decisive calls in unclear situations.

Preferred Skills:

• Experience in the healthcare, health tech, or other regulated industries.

• Background working with Machine Learning (ML) and AI teams on model-driven products.

• Experience contributing to or building a consumer-grade design system, including advanced component architecture and Figma variables.

📝 Enhancement Note: The requirement for "AI fluency" and "vibe coding" is a key differentiator for this role, indicating that traditional design skills alone are insufficient. Candidates must demonstrate practical application of AI in their design workflow and a willingness to experiment with AI-assisted development. The "Technical Depth" requirement suggests a need for designers who understand development realities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design ownership, detailing your role in problem identification, strategy, execution, and delivery.

• Include case studies demonstrating strategic decision-making, particularly in ambiguous environments and under complex constraints.

• Highlight instances where you influenced product direction or defined success metrics for initiatives.

• Demonstrate experience in designing for complex systems and scalable patterns, not just isolated user flows.

Process Documentation:

• Detail your approach to problem definition, user research, and ideation within cross-functional teams.

• Explain your methods for rapid prototyping, iteration, and user testing, especially when leveraging AI tools.

• Illustrate how you collaborate with engineering and product teams to ensure feasibility and successful implementation of designs.

• Provide examples of how you have contributed to or developed design systems, focusing on scalability and component architecture.

📝 Enhancement Note: The portfolio is expected to be more than a collection of finished designs; it needs to articulate a strategic and process-driven approach, with a strong emphasis on AI integration and cross-functional collaboration. Evidence of influencing direction and navigating ambiguity will be critical.

💵 Compensation & Benefits

Salary Range: $200,000 - $220,000 per year

Benefits:

• Employer-covered health, dental, and insurance plan options.

• Maven for Mavens: Access to the full Maven platform and specialists (mental health, reproductive health, family planning, pediatrics).

• Whole-self care through wellness partnerships.

• Hybrid work model with in-office meals and collaborative work days.

• 16 weeks of 100% paid parental leave for eligible employees.

• New parent stipend for eligible employees (after 1 year of service).

• Annual professional development stipend.

• Access to a personal career coach through Maven for Mavens.

• 401K matching for US-based employees with immediate vesting.

Working Hours: Standard 40 hours per week, with potential for flexibility inherent in a remote/hybrid work environment.

📝 Enhancement Note: The salary range is competitive for a Staff Product Designer role in a major tech hub like New York. The benefits package is comprehensive, with a strong emphasis on employee well-being and professional growth, including unique offerings like access to the Maven platform itself and dedicated career coaching.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Health / Healthcare Technology

Company Size: Maven Clinic is a growing, well-funded startup with a significant presence in the digital health market. The company has raised over $425 million in funding, indicating substantial growth and ambition.

Founded: 2014

Team Structure:

• The design team likely operates within a matrixed structure, collaborating closely with Product Management, Engineering, Clinical, and Data Science departments.

• As a Staff Product Designer, you will be a senior member, potentially influencing design team processes and mentoring other designers.

Methodology:

• Data-Driven Decisions: Leveraging data from the platform and user research to inform product and design strategies.

• Agile Development: Likely employing agile methodologies for iterative product development and rapid deployment.

• AI-First Mindset: Actively integrating AI into product features and internal workflows to enhance efficiency and user experience.

• User-Centricity: A deep commitment to understanding and serving the needs of women and families navigating complex health journeys.

Company Website: https://www.mavenclinic.com/

📝 Enhancement Note: Maven Clinic is recognized for its mission-driven culture and commitment to innovation, evidenced by numerous workplace and industry awards. The focus on women's and family health, combined with cutting-edge technology like AI, creates a unique and impactful work environment.

📈 Career & Growth Analysis

Operations Career Level: Staff Product Designer represents a senior individual contributor role with significant scope and influence. It's a position that requires not only advanced design skills but also strategic thinking, leadership, and the ability to mentor others. This level is often seen as a path toward principal-level roles or design leadership positions.

Reporting Structure: The Staff Product Designer will likely report to a Head of Product Design or a Director of Product. They will work closely with Product Managers and Engineering Leads on specific initiatives.

Operations Impact: This role has a direct impact on the core member experience of Maven's virtual clinic. By shaping AI-driven features and improving overall usability and trust, the designer will contribute significantly to clinical outcomes, cost reduction, and the equity of benefits programs offered by Maven's employer and health plan partners. The strategic application of AI can redefine how healthcare is accessed and delivered.

Growth Opportunities:

• Technical Specialization: Deepen expertise in AI-native design, AI-assisted coding, and designing for regulated/sensitive domains.

• Leadership Development: Transition into management roles (e.g., Design Manager) or advance to Principal/Group Product Designer roles with broader strategic oversight.

• Cross-functional Influence: Expand influence across product strategy and company-wide initiatives.

• Industry Expertise: Become a recognized expert in healthcare technology design and AI integration within consumer products.

• Mentorship: Continue to mentor and develop junior talent, contributing to the growth of the design team.

📝 Enhancement Note: The "Staff" title signifies a senior individual contributor role with expectations for leadership and mentorship, even without direct reports. The company's focus on AI and healthcare presents unique opportunities for specialization and impact.

🌐 Work Environment

Office Type: Maven Clinic offers a hybrid work environment, balancing remote flexibility with opportunities for in-office collaboration. This model aims to combine the benefits of both remote work and in-person interaction.

Office Location(s): While the role is based in New York, NY, there is also a "Remote, US (Hub cities)" option. This suggests that candidates in other major US cities may be considered, potentially requiring occasional travel to a central hub or the New York office for key meetings or team events.

Workspace Context:

• Collaborative Hubs: The hybrid model likely involves designated "work together days" in the office to foster team cohesion and spontaneous collaboration.

• Technology-Rich Environment: Access to modern design tools, AI platforms, and collaboration software is essential for this role.

• Cross-Functional Interaction: Frequent opportunities to engage with diverse teams (Product, Engineering, Clinical, Data) through various communication channels and in-person/virtual meetings.

Work Schedule: The standard work schedule is likely around 40 hours per week. The hybrid/remote nature offers some flexibility, but the demands of a senior role and cross-functional collaboration may require adaptability.

📝 Enhancement Note: The "Hub cities" designation for remote employees suggests a strategy to maintain some level of in-person connection and culture building, even for fully remote team members. This is common for companies that value collaboration but want to offer location flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios, focusing on AI fluency, strategic experience, and relevant industry background.

• Design Challenge/Portfolio Presentation: Candidates will likely present their portfolio, focusing on specific case studies that demonstrate strategic ownership, AI integration, and cross-functional leadership. A design challenge might be assigned, potentially involving AI-assisted prototyping or problem-solving.

• Cross-functional Interviews: Interviews with Product Managers, Engineering Leads, and potentially Clinical stakeholders to assess collaboration skills, technical understanding, and strategic alignment.

• Hiring Manager/Team Interviews: Deeper dives into design philosophy, mentorship approach, and fit within the existing design team culture.

• Final Round: Potentially interviews with senior leadership to confirm strategic alignment and overall impact potential.

Portfolio Review Tips:

• Showcase AI Integration: Clearly articulate how you've used AI tools and methodologies in your design process, including any AI-assisted coding or prototyping.

• Emphasize Strategic Impact: Highlight projects where you influenced product direction, defined success metrics, or navigated significant ambiguity. Use data and outcomes to support your claims.

• Detail Cross-Functional Collaboration: Explain your role in working with Engineering, Product, and Clinical teams. Demonstrate how you translated complex requirements into design solutions.

• Demonstrate Systems Thinking: Include examples that illustrate your ability to design scalable systems and patterns, not just isolated features.

• Be Ready to Discuss Trade-offs: Prepare to discuss the difficult decisions you've made regarding scope, technical constraints, and user needs.

Challenge Preparation:

• AI Prompting: Practice generating effective prompts for AI tools to achieve specific design outcomes or code snippets.

• Prototyping with AI: If a challenge involves prototyping, be ready to demonstrate proficiency with AI-assisted coding tools.

• Healthcare Context: Familiarize yourself with the challenges and considerations of designing for healthcare, particularly women's and family health.

• AI Ethics & Trust: Be prepared to discuss how you would approach designing AI interactions that build trust and manage uncertainty in sensitive healthcare scenarios.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also strategic thinking, AI proficiency, and the ability to lead and influence in a complex, cross-functional environment. The portfolio presentation is a critical component.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, especially with AI features and design system work), potentially Sketch.

• AI-Assisted Coding: Cursor, Claude Code, or similar AI coding assistants.

• Prototyping Tools: Figma's prototyping features, potentially InVision, ProtoPie, or custom code for higher fidelity.

• Collaboration: Slack, Jira, Confluence, Google Workspace.

Analytics & Reporting:

• Tools for user analytics (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and measure impact.

CRM & Automation:

• While not directly a CRM role, understanding how design impacts user journeys within the platform is key. Familiarity with user data platforms might be beneficial.

• Experience with tools that facilitate workflow automation within the design or development process.

📝 Enhancement Note: Proficiency with Figma and its evolving AI capabilities is almost certainly expected. The emphasis on AI-assisted coding requires familiarity with tools like Cursor or similar AI-powered development environments. Understanding how design integrates with analytics for performance measurement is crucial.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to Maven's mission of improving healthcare for women and families.

• AI-Native Innovation: Embracing and pioneering the use of AI to create novel and effective solutions.

• Empathy and Trust: Deep understanding and care for members navigating sensitive health journeys, building trust through design.

• Collaboration and Empowerment: Fostering an environment where diverse perspectives are valued, and individuals are empowered to lead and contribute.

• Excellence and Continuous Improvement: Striving for high standards in design and process, with a focus on iterative refinement.

Collaboration Style:

• Cross-functional Partnership: Proactive and engaged collaboration with Product, Engineering, Clinical, and Data teams.

• Open Communication: Encouraging transparent feedback and constructive dialogue across disciplines.

• Mentorship and Knowledge Sharing: A culture where senior members actively support and develop junior talent, and best practices are shared freely.

• Data-Informed Design: Integrating data insights into the design process and decision-making.

📝 Enhancement Note: The emphasis on "AI fluency" and "AI-native" thinking suggests a culture that thrives on innovation and exploring new technological frontiers. This is coupled with a deep sense of empathy for the user base, creating a unique blend of technological advancement and human-centered care.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: Defining problems and solutions in a rapidly evolving AI landscape and a complex healthcare domain.

• Building Trust in AI: Designing AI interactions that instill confidence and manage user expectations in high-stakes health decisions.

• Cross-functional Alignment: Ensuring seamless integration of design with complex technical (ML/AI) and clinical requirements.

• Scaling AI Patterns: Developing robust, reusable AI-powered design patterns that can be applied across various platform features.

• Mentoring and Raising the Bar: Effectively mentoring others and elevating the collective design capabilities of the team.

Learning & Development Opportunities:

• AI Design Specialization: Becoming a leading expert in designing AI-powered user experiences, particularly in healthcare.

• Advanced Prototyping: Mastering AI-assisted coding and rapid prototyping techniques.

• Healthcare Domain Expertise: Deepening understanding of the intricacies of women's and family health services.

• Strategic Influence: Developing skills in influencing product roadmaps and company strategy at a senior level.

• Leadership Development: Opportunities to lead design initiatives and potentially transition into management roles.

📝 Enhancement Note: The primary challenges revolve around the novelty of AI in healthcare design and the inherent complexity of the domain. Growth opportunities are significant for those looking to specialize in cutting-edge AI design and make a substantial impact in the health tech industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to define a product strategy or roadmap for a complex, ambiguous problem. How did you approach it, and what was the outcome?" (Focus on your process, decision-making, and use of data/research.)

• "How would you approach designing AI interactions for sensitive health topics like fertility or pregnancy to build trust and manage uncertainty?" (Prepare to discuss ethical considerations, communication strategies, and user education.)

Company & Culture Questions:

• "What excites you about Maven Clinic's mission, and how does your design philosophy align with it?" (Research Maven's mission, values, and recent achievements.)

• "How do you approach mentoring designers or non-design partners? Can you provide an example of how you've helped someone develop a new skill or perspective?" (Showcase your collaborative and developmental approach.)

Portfolio Presentation Strategy:

• Structure your narrative: For each case study, clearly define the problem, your strategic approach, the role of AI, your design solutions, the execution process (including technical collaboration), and the measurable impact.

• Show, don't just tell: Use visuals, interactive prototypes (if possible), and clear explanations to convey your design process and outcomes.

• Highlight AI contributions: Be specific about how AI tools were used and the tangible benefits they provided (e.g., faster iteration, novel interaction patterns).

• Discuss trade-offs: Be prepared to articulate the design decisions you made, including why certain paths were chosen over others, especially when balancing user needs, technical constraints, and business goals.

📝 Enhancement Note: Prepare to discuss your experience with AI tools and their practical application in design and development. Be ready to articulate your strategic thinking and leadership capabilities, as these are critical for a Staff-level role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided on the Greenhouse job board.

• Tailor your Resume: Ensure your resume highlights your 10+ years of product design experience, specifically emphasizing AI fluency, strategic ownership, cross-functional leadership, and experience in complex or regulated environments. Quantify achievements wherever possible.

• Curate Your Portfolio: Select 2-3 strong case studies that best showcase your strategic craft, AI integration (especially AI-assisted coding/prototyping), ability to navigate ambiguity, and cross-functional collaboration. Ensure each case study clearly articulates the problem, your process, your role, the solution, and the impact.

• Prepare Your Narrative: Practice presenting your portfolio, focusing on the "why" behind your decisions, the challenges you overcame, and the measurable outcomes. Be ready to discuss your approach to AI-native design and its application in healthcare.

• Research Maven Clinic: Understand their mission, values, target audience, and recent achievements. Be prepared to articulate why you are a good fit for their culture and mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.