Sr. Product Designer

📍 Job Overview

Job Title: Sr. Product Designer

Company: Logixboard

Location: Seattle, Washington, United States

Job Type: FULL_TIME

Category: Product Design / GTM Operations Support

Date Posted: 2026-06-23T21:14:52

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end design of a complex logistics operations platform, transforming chaotic manual workflows into intuitive, AI-enhanced experiences.

• Partner closely with Product and Engineering to identify customer problems, validate solutions, and drive product strategy through a systems-thinking approach.

• Elevate the overall product experience by contributing to and evolving the design system, ensuring consistency and efficiency across the platform.

• Design AI-integrated workflows that empower operators to automate tasks, reduce errors, and focus on high-value activities.

📝 Enhancement Note: This role is critical for Logixboard's GTM strategy, as the product's operational efficiency and user experience directly impact customer adoption, retention, and overall market competitiveness within the logistics software sector. The emphasis on AI integration suggests a forward-thinking approach to operations automation within the platform.

📈 Primary Responsibilities

• Partner in discovery: Actively participate in customer interviews, workflow analysis, and problem validation alongside Product and Engineering teams to deeply understand user needs and operational challenges in freight forwarding.

• Lead solution design: Translate complex, data-dense logistics workflows into intuitive and efficient user experiences, exploring multiple design solutions and iterating based on feedback, technical constraints, and business objectives.

• Raise the craft bar: Deliver high-quality visual, interaction, and information architecture design that enhances user experience, making dense software feel effortless and driving adoption.

• Design with AI in the mix: Proactively design how generative AI features can be integrated into operational workflows to automate tasks, provide intelligent insights, and build user trust and control.

• Evolve our design system: Contribute to the growth, maintenance, and consistency of the design system, ensuring scalable and efficient design practices across the product.

• See it through to shipped: Create clear design specifications, prototypes, and documentation for engineering handoffs, and collaborate closely with the engineering team during implementation to ensure fidelity to the design intent.

📝 Enhancement Note: The responsibilities highlight a hands-on, collaborative design process, moving beyond traditional task-based execution to full problem ownership. The emphasis on "designing with AI in the mix" and "partnering in discovery" indicates a strategic role in shaping the future of the product's operational capabilities.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong understanding of design principles, user-centered design methodologies, and experience with complex B2B SaaS environments is expected.

Experience: 5-8+ years of experience designing complex B2B SaaS products, with a proven track record in workflow-heavy or data-dense applications.

Required Skills:

• B2B SaaS Product Design: Extensive experience designing for complex business software, demonstrating an understanding of enterprise user needs and workflows.

• Systems Thinking & IA: Ability to conceptualize and design integrated systems and information architecture for complex, interconnected workflows.

• Interaction Design (IxD): Proficiency in crafting intuitive and efficient user interactions for dense software applications.

• Visual Design: Strong aesthetic sense and ability to create polished, high-fidelity interfaces.

• User Research & Discovery: Experience in participating in user research, analyzing workflows, and validating customer problems.

• AI Workflow Design: Demonstrated ability to design user experiences that leverage generative AI for task automation and intelligent support.

• Design System Contribution: Experience in contributing to, or growing, design system components and patterns.

• Prototyping: Skill in creating interactive prototypes to communicate design concepts and user flows.

• Stakeholder Management & Communication: Strong written and verbal communication skills to explain design rationale, align stakeholders, and drive consensus.

Preferred Skills:

• Experience in the logistics, supply chain, or transportation software industries.

• Experience designing customer-facing portals or operational task-oriented products.

• Experience building or scaling design systems.

• Hands-on experience with AI-assisted design and prototyping tools.

• Prior experience as a solo or near-solo designer in an early-stage startup environment.

📝 Enhancement Note: The experience requirements emphasize practical application in complex B2B environments, with a strong preference for candidates who can demonstrate "systems thinking" and a hands-on approach to problem-solving. The explicit mention of AI and design systems indicates key areas of focus for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Systems Thinking Demonstration: Showcase projects where you've designed complex, interconnected workflows or entire systems, not just isolated screens. Highlight how different parts of the system interact.

• Craft & Polish: Include examples of visual design, interaction detail, and information architecture that demonstrate a high level of craft and attention to detail in dense B2B SaaS applications.

• Problem-Solving & Impact: Present case studies that clearly articulate the problem, your design process (discovery, ideation, iteration), and the measurable impact or outcomes of your solutions. Quantifiable results are highly valued.

• Collaboration Evidence: If possible, include examples that illustrate your collaborative process with Product Managers and Engineers, showing how you've driven work forward through ambiguity.

Process Documentation:

• Workflow Mapping & Optimization: Demonstrate your ability to map out existing complex operational workflows, identify inefficiencies, and design optimized alternatives.

• System Design & Implementation: Showcase how you've contributed to designing or evolving integrated systems, including how you consider technical constraints and ensure design consistency.

• AI Integration Design: Provide examples of how you've designed user experiences for AI-powered features, focusing on trust, control, and actionable insights within operational contexts.

📝 Enhancement Note: The portfolio requirements are heavily geared towards demonstrating a strategic, systems-level approach to design within complex operational environments. Candidates must be able to articulate their process, the "why" behind their decisions, and the impact on both users and the business, with a specific focus on AI integration.

💵 Compensation & Benefits

Salary Range: For a Sr. Product Designer with 5-8+ years of experience in Seattle, Washington, the estimated salary range is typically between $130,000 and $170,000 annually. This range can vary based on the candidate's specific experience, portfolio strength, and the company's compensation philosophy.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Stock options or equity in a growing startup.

• Generous paid time off (PTO) and holidays.

• Opportunities for professional development, including conferences and training.

• Potential for flexible work arrangements within an on-site model.

• Exposure to cutting-edge AI technologies and their application in enterprise software.

Working Hours: The standard working hours are likely to be around 40 hours per week, reflecting a full-time commitment. However, the role's nature, especially in an early-stage startup environment and within an operations-focused product, may require flexibility and a willingness to go the extra mile during critical project phases.

📝 Enhancement Note: Salary estimate is based on industry benchmarks for Sr. Product Designers in major tech hubs like Seattle, considering the experience level and the nature of a Series funded startup. Benefits are typical for such companies, with an emphasis on growth and equity. The working hours acknowledge the demands of a startup environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Logistics Technology. Logixboard operates in the freight forwarding software space, aiming to modernize an industry often characterized by outdated, fragmented systems.

Company Size: Early-stage startup (implied by funding and the nature of the role). This means a dynamic, fast-paced environment with opportunities for significant impact.

Founded: Logixboard was founded with a mission to revolutionize logistics software. The company has secured significant funding ([$XXM]) to build its core operations platform, "Helm," building on the success of its existing insights product.

Team Structure:

• The Product Design team is likely small, with this Sr. Product Designer being a key individual contributor.

• Close collaboration with Product Management and Engineering is foundational, with designers working shoulder-to-shoulder with these functions.

• The reporting structure is likely to be to a Head of Product or a similar leadership role, as indicated by the hiring manager, Jeremy (Product Leader). Methodology:

• Data-Driven Design: Emphasis on understanding customer problems through research and data, then designing solutions with measurable impact.

• Iterative Development: A focus on rapid iteration, seeking feedback early and often to refine designs and ensure they meet user and business needs.

• Systems-Oriented Approach: Designing for the entire workflow and system, rather than isolated features, to create cohesive and efficient user experiences.

• AI Integration: Proactive exploration and design of AI capabilities to enhance operational efficiency and user workflows.

Company Website: [Logixboard Company URL - Typically a company website, not directly provided in input but implied by domain_derived]

📝 Enhancement Note: The company culture is described as one that values deep problem-solving, collaboration, and a user-centric approach to building operational software. The emphasis on "Helm" as the core operations platform indicates a strategic focus on transforming the logistics industry through technology.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role, focusing on deep product design expertise within a complex operational domain. It requires a high degree of autonomy, strategic input, and the ability to influence product direction.

Reporting Structure: The role reports to Jeremy, a Product Leader. This suggests direct access to leadership and an opportunity to influence product strategy from the design perspective. Collaboration will be tight with Product Managers and Engineers.

Operations Impact: The designer's work will directly impact the efficiency, usability, and adoption of Logixboard's core operations platform. By transforming chaotic logistics workflows into intuitive, AI-enhanced experiences, the designer will be instrumental in driving customer success, retention, and Logixboard's competitive advantage in the market.

Growth Opportunities:

• Design Leadership: As a senior member of a small team, there's potential to shape design processes, mentor junior designers (if they join later), and establish best practices.

• Domain Expertise: Deepen expertise in the logistics and supply chain industry, becoming a go-to resource for operational challenges and solutions.

• AI Design Specialization: Become a leader in designing AI-driven operational workflows, a highly sought-after skill.

• Product Influence: Directly influence the product roadmap and strategic direction through strong design contributions and problem-solving.

• Startup Growth: Grow with the company, potentially taking on more leadership responsibilities as Logixboard scales.

📝 Enhancement Note: This role offers a significant opportunity for a designer to have a tangible impact on a product aiming to disrupt a major industry. The growth potential lies in both deepening design craft within a complex domain and potentially evolving into leadership roles within a scaling organization.

🌐 Work Environment

Office Type: On-site in Seattle, Washington. This suggests a collaborative office environment designed to foster teamwork and spontaneous interaction between Product, Engineering, and Design.

Office Location(s): Seattle, Washington. This provides access to a vibrant tech ecosystem and talent pool.

Workspace Context:

• Collaborative Hub: The on-site nature encourages in-person collaboration, brainstorming sessions, and direct feedback loops with colleagues, crucial for complex problem-solving in operations.

• Tools and Technology: Access to modern design tools, AI-assisted design software, and the opportunity to work with a cutting-edge tech stack.

• Team Interaction: Frequent direct interaction with Product Managers and Engineers to ensure alignment and seamless execution of design strategies.

Work Schedule: While standard full-time hours are expected, the startup environment may necessitate flexibility. The focus will be on delivering high-quality outcomes, which might involve adapting work patterns to meet project deadlines and discovery needs.

📝 Enhancement Note: The on-site requirement is positioned as a benefit for fostering collaboration and rapid iteration, essential for product development in a dynamic startup. The Seattle location is a strong draw for tech professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A conversation with a recruiter or hiring manager (e.g., Jeremy) to assess general fit, experience, and understanding of the role.

• Portfolio Review & Design Challenge: A deep dive into your portfolio, focusing on systems thinking, problem-solving, craft, and AI integration. This may include a take-home design challenge or an in-person/virtual whiteboard session to solve a specific operational problem.

• Cross-Functional Interviews: Meetings with Product Managers and Engineers to evaluate collaboration style, communication skills, and technical understanding.

• Hiring Manager Final Interview: A final discussion with Jeremy to assess strategic thinking, cultural fit, and overall alignment with Logixboard's vision.

Portfolio Review Tips:

• Highlight Systems Thinking: Explicitly call out projects where you designed end-to-end workflows or integrated systems. Use diagrams or flowcharts to illustrate complexity.

• Showcase the "Why": Clearly articulate the problem you were solving, your hypothesis, and the rationale behind your design decisions, especially relating to AI integration and operational efficiency.

• Demonstrate Impact: Quantify results wherever possible. If direct metrics aren't available, articulate the anticipated impact on user efficiency, error reduction, or customer satisfaction.

• Emphasize Collaboration: If possible, narrate how you partnered with Product and Engineering, showing how you influenced decisions and navigated challenges together.

• Address AI Experience: If you have experience designing with AI, dedicate a section or specific project to showcase this, detailing your approach to trust, control, and ethical considerations.

Challenge Preparation:

• Understand the Domain: Research freight forwarding, logistics operations, and common pain points for operators. Familiarize yourself with terms like "shipments," "ETA," "demurrage," "customs documents," etc.

• Focus on Workflows: Practice mapping out complex processes and identifying bottlenecks. Think about how AI could assist in these workflows.

• Structure Your Thinking: Prepare to articulate your thought process clearly and concisely, breaking down problems into manageable parts.

• Be Ready for Ambiguity: Understand that you may not have all the information. Be comfortable asking clarifying questions and making reasoned assumptions.

📝 Enhancement Note: The interview process is designed to assess not just design skills but also strategic thinking, problem-solving aptitude in complex operational domains, and collaborative capabilities. The portfolio is the primary tool for demonstrating these skills, with a significant emphasis on systems thinking and AI integration.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma, Sketch, Adobe XD, or similar industry-standard tools for UI design, wireframing, and interactive prototyping.

• AI-Assisted Design Tools: Experience with tools that leverage AI for design tasks (e.g., generating design options, automating repetitive tasks, content generation) is a significant plus.

• Design System Tools: Tools for managing design tokens, component libraries, and documentation (e.g., Zeroheight, Storybook, or internal systems).

Analytics & Reporting:

• While not a direct design tool, familiarity with how product analytics are used to inform design decisions is beneficial. This could include tools like Amplitude, Mixpanel, or Pendo.

• Understanding how to interpret data related to user workflows and operational efficiency. CRM & Automation:

• Awareness of how CRM and automation platforms (though not directly used by designers) impact business operations and customer workflows. This provides context for the B2B SaaS landscape.

• Familiarity with the concept of operational workflows that can be automated or improved through software.

📝 Enhancement Note: The technology stack emphasizes modern design tools and a forward-looking approach with AI integration. While direct experience with CRM/automation might not be required for the designer, understanding their role in business operations is valuable context.

👥 Team Culture & Values

Operations Values:

• Problem Solving: A deep commitment to understanding and solving complex operational challenges for freight forwarders.

• User-Centricity: Prioritizing the needs and workflows of operators to build software they genuinely want to use.

• Craft & Quality: A dedication to high standards in design execution, from visual polish to intuitive interaction.

• Collaboration: Working closely and transparently with Product and Engineering to achieve shared goals.

• Innovation: Embracing new technologies like AI to push the boundaries of operational software.

• Efficiency: A drive to create streamlined, effective processes and experiences that save users time and reduce errors.

Collaboration Style:

• Partnership: Designers are expected to be active partners with Product and Engineering, contributing to problem definition and solution exploration from the outset.

• Open Feedback: A culture that encourages seeking and providing feedback early and often, fostering continuous improvement.

• Systems-Oriented Discussions: Conversations will likely revolve around entire workflows, user journeys, and the interconnectedness of features, rather than isolated components.

• Proactive Communication: Designers are encouraged to be proactive in sharing their work, insights, and potential challenges.

📝 Enhancement Note: The team culture is built around solving difficult problems in a complex industry using user-centered design and collaborative methods, with a strong emphasis on quality and innovation, particularly with AI.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Logistics Workflows: The inherent complexity and manual nature of freight forwarding operations present a significant design challenge.

• Designing for Ambiguity: Working in an early-stage startup means priorities can shift, and there may be incomplete information, requiring designers to be comfortable driving forward with reasoned opinions.

• Integrating AI Trustfully: Designing AI features that are perceived as trustworthy, reliable, and genuinely helpful, rather than intrusive or error-prone, is a critical challenge.

• Balancing Craft and Speed: As a startup, there's a constant need to ship quickly, which requires balancing the desire for perfect polish and system health with development velocity.

Learning & Development Opportunities:

• Deep Domain Expertise: Become a subject matter expert in the logistics and supply chain industry.

• AI Design Leadership: Develop cutting-edge skills in designing AI-powered operational tools.

• Design System Growth: Play a key role in scaling a design system for a growing B2B SaaS product.

• Strategic Product Influence: Gain experience in shaping product strategy and roadmap through design contributions.

• Mentorship & Process Improvement: Opportunity to mentor future designers and refine design processes within the company.

📝 Enhancement Note: The challenges are significant but offer substantial growth potential. Success in this role means developing expertise in a complex, high-impact industry and becoming a leader in AI-driven product design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex, workflow-heavy B2B SaaS product. What were the biggest challenges, and how did you approach them?" (Focus on systems thinking, problem-solving, and specific design decisions.)

• "How would you approach designing an AI feature to help a freight forwarder draft customer ETAs or identify at-risk shipments?" (Prepare to discuss user needs, AI capabilities, trust, control, and potential edge cases.)

• "Walk us through a project in your portfolio where you had to drive design decisions through significant ambiguity or pushback from Product and Engineering." (Highlight your process, communication, and ability to align stakeholders.) Company & Culture Questions:

• "What interests you about Logixboard and our mission to modernize logistics software?" (Show you've researched the company and industry.)

• "How do you prioritize your work when multiple urgent requests come in from Product and Engineering?" (Demonstrate your ability to manage competing demands and align with strategic goals.)

• "How do you ensure consistency and quality across a product, especially when working with a growing design system?" (Discuss your approach to design systems and maintaining brand/experience integrity.) Portfolio Presentation Strategy:

• Structure for Impact: Start with a brief overview of the company/problem, your role, and the key outcomes.

• Tell a Story: For each project, narrate the user journey, the problem, your design process, key decisions (especially those involving AI or complex workflows), and the final impact.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, flowcharts) effectively. Explain why you made certain design choices.

• Highlight Systems Thinking: Explicitly point out how your designs connect to form a larger system or workflow.

• Be Ready for Deep Dives: Anticipate detailed questions about your process, technical constraints, and trade-offs made.

• Discuss AI Integration: If applicable, clearly explain your approach to designing AI features and how you ensured they were user-friendly and trustworthy.

📝 Enhancement Note: Preparation should focus on understanding the logistics domain, articulating a systems-thinking approach to design, and demonstrating how you can effectively leverage AI within operational workflows. The portfolio is your primary tool to showcase these capabilities.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided on gem.com.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating complex B2B SaaS design, systems thinking, workflow optimization, and any experience with AI integration. Emphasize your problem-solving process and measurable outcomes.

• Resume Optimization: Ensure your resume clearly articulates your 5-8+ years of relevant experience, focusing on achievements in product design for complex software, and includes keywords like "B2B SaaS," "Systems Thinking," "Workflow Design," and "AI."

• Interview Preparation: Practice articulating your design process, especially for complex operational challenges. Prepare to discuss your portfolio projects in detail and be ready to tackle a design challenge focused on logistics workflows and AI integration.

• Company Research: Thoroughly research Logixboard, its mission, the logistics industry, and the "Helm" platform. Understand the pain points of freight forwarders and how Logixboard aims to solve them.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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