Senior UX/UI Designer - Digital Wealth and Credit Platform

📍 Job Overview

Job Title: Senior UX/UI Designer - Digital Wealth and Credit Platform

Company: Coopers Group AG

Location: Switzerland

Job Type: Contractor

Category: UX/UI Design, Digital Product Development

Date Posted: May 27, 2026

Experience Level: 5-10 years

Remote Status: On-site (with potential for remote flexibility within Switzerland)

🚀 Role Summary

• Spearhead the UI/UX design strategy for an innovative Digital Wealth and Credit Platform, driving user-centric digital customer experiences.

• Ensure seamless integration of corporate design and CI/CD guidelines across all frontend applications, maintaining brand consistency.

• Develop interactive mock-ups, prototypes, and screen flows using Figma, translating complex business and data requirements into intuitive user interfaces.

• Collaborate closely with business stakeholders, product owners, and development teams to define, refine, and optimize user journeys and digital solutions.

• Conduct comprehensive usability testing, analyze results, and implement data-driven improvements to enhance user satisfaction and platform efficiency.

📝 Enhancement Note: While the job is listed as "On-site," the primary location is Switzerland, and the role involves collaboration with "Digital Business Teams," suggesting potential for hybrid or flexible work arrangements within Switzerland for experienced candidates who can demonstrate strong communication and self-management skills. The "Contractor" employment type often implies more flexibility than permanent roles.

📈 Primary Responsibilities

• Assume end-to-end ownership of the UI/UX design domain for the Digital Wealth and Credit Platform project.

• Create detailed screen flows, user scenarios, and personas to map out user journeys and identify key interaction points.

• Design and develop interactive, klickable mock-ups and prototypes using Figma, based on defined business requirements and data specifications.

• Continuously evolve and optimize existing user journeys to enhance user experience and drive platform adoption.

• Generate and manage JIRA tickets to address and resolve existing UX/CI-CD gaps, ensuring a cohesive and high-quality user interface.

• Foster close collaboration with Epic and Feature Owners, as well as development teams, to ensure design integrity and efficient implementation.

• Present design concepts, processes, and mock-ups effectively to various stakeholders, articulating design decisions and their business rationale.

• Provide comprehensive support across the entire UI/UX value chain, from initial concept to final implementation and iteration.

• Act as the primary point of contact for the Digital Business Team, maintaining clear and consistent communication regarding project progress and design evolution.

• Actively analyze, validate, and challenge business requirements in partnership with business units and end-users to ensure user needs are met.

• Plan, execute, and analyze usability tests, including scenario creation, test facilitation, and detailed documentation of findings and recommendations.

📝 Enhancement Note: The emphasis on "analyzing, validating, and challenging business requirements" indicates a strategic role where the Senior UX/UI Designer is expected to contribute to product strategy and not just execute design tasks. This requires a deep understanding of business objectives within the wealth and credit domain.

✅ Skills & Qualifications

Education:

Experience:

• A minimum of 5-10 years of professional experience in UI/UX design, with a proven track record in large-scale frontend projects.

Required Skills:

• Deep expertise in UI/UX processes and User-Centered Design (UCD) methodologies.

• Advanced proficiency in creating klickable mock-ups and interactive prototypes using Figma.

• Strong business analysis skills with the ability to translate complex requirements into clear, actionable design specifications.

• Thorough understanding of Corporate Design principles and the ability to ensure style guide-compliant implementation.

• Solid technical understanding of software development processes and digital platform architectures.

• Proven experience with Agile project methodologies, including writing effective User Stories.

• Demonstrated experience in process optimization and establishing efficient workflows, templates, and tools.

Preferred Skills:

• Experience with JIRA for issue tracking and workflow management.

• Familiarity with the Swiss pension system (e.g., Pillar 3a, Freizügigkeit, Pillar 3b) and mortgage processes.

• Prior experience in test management or conducting usability tests.

• Knowledge of accessibility standards (e.g., WCAG).

📝 Enhancement Note: The requirement for "Technical understanding of software development processes" suggests that candidates should be comfortable collaborating with developers and understanding technical constraints and possibilities. Proficiency in JIRA is listed as a requirement for creating tickets, indicating its importance in the project workflow.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 significant digital product design projects, ideally within the financial services sector.

• Clearly demonstrate your end-to-end involvement in the design process, from user research and ideation to prototyping and final UI implementation.

• Highlight your ability to translate complex business requirements into intuitive and user-friendly interfaces, with specific examples.

• Include case studies that detail your process for creating screen flows, personas, and user journeys.

Process Documentation:

• Provide examples of how you've documented UI/UX processes, including user flows, wireframes, and style guides.

• Illustrate your approach to iterative design and optimization, showing how you incorporate user feedback and data to improve existing journeys.

• Demonstrate your experience in managing design tasks within agile frameworks, including how you've collaborated with development teams using tools like JIRA.

• Showcase your ability to conduct and analyze usability tests, presenting findings and actionable recommendations for product improvement.

📝 Enhancement Note: Given the "Senior" title and the emphasis on end-to-end responsibility, candidates should prepare a portfolio that clearly articulates their strategic thinking, problem-solving approach, and impact on user experience and business outcomes, rather than just showcasing visual design skills.

💵 Compensation & Benefits

Salary Range:

Benefits:

• As a contractor, benefits typically include the ability to set your own work hours (within project needs), potential for remote work flexibility, and professional development opportunities through project exposure. Specific benefits will be detailed in the contract.

• Exposure to cutting-edge digital transformation projects within the Swiss financial sector.

• Opportunity to work with a dynamic and innovative team.

Working Hours:

• Standard working hours are typically 40 hours per week. Flexibility may be offered, particularly for a remote contractor, but adherence to project timelines and meeting schedules will be essential.

📝 Enhancement Note: For contractor roles in Switzerland, compensation is often negotiated on an hourly or daily rate. The estimated annual range is provided for context and comparison to permanent roles. Candidates should research current market rates for contract UX/UI designers in Switzerland, considering the specific industry and project complexity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Insurance, Wealth Management, Credit) with a strong focus on Digital Transformation.

Company Size: Coopers Group AG is a recruitment firm that partners with various clients. The client for this role is an insurance company in Zurich. The size of the client company is likely medium to large, given the scope of a "Digital Wealth and Credit Platform" project.

Founded: Coopers Group AG was founded in 2007. The client company's founding date is not specified but is likely established given its presence in the insurance sector.

Team Structure:

• The role is part of an innovative digitalization project team within an insurance client in Zurich.

• The UX/UI Designer will report to a Project Manager or Product Owner for the Digital Wealth and Credit Platform.

Methodology:

• The project operates using Agile methodologies, emphasizing iterative development and close team collaboration.

• Design thinking and user-centered design principles are core to the development process.

• Data-driven decision-making and continuous feedback loops are integral to optimizing user journeys and platform features.

Company Website: https://www.coopers.ch/de/home/index.php

📝 Enhancement Note: Understanding that Coopers Group AG is a recruitment partner means the "client" is the actual employer for this contract. The candidate should research the specific insurance company in Zurich if possible, to better understand its market position, culture, and specific digital strategy.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role is for an experienced designer who can lead the UI/UX efforts for a significant project independently, mentor junior designers if applicable, and influence design direction.

Reporting Structure: Reports to a Project Manager or Product Owner within the Digital Business Team. Close dotted-line reporting or collaboration with Business Analysts and Development Leads.

Operations Impact: The Senior UX/UI Designer's work directly impacts the user experience of the Digital Wealth and Credit Platform, influencing customer acquisition, retention, satisfaction, and ultimately, the financial success of the digital offerings. They are crucial in translating business strategy into a tangible, user-friendly digital product.

Growth Opportunities:

• Skill Specialization: Deepen expertise in financial UX/UI design, potentially specializing in wealth management or credit platforms.

• Leadership: Opportunity to lead design initiatives, mentor junior designers, and potentially transition into a Design Lead or Head of UX role on future projects.

• Industry Knowledge: Gain in-depth understanding of the Swiss financial market, including complex pension and mortgage systems.

• Cross-functional Exposure: Develop a strong understanding of product management, agile development, and business strategy within the financial sector.

📝 Enhancement Note: As a contractor, direct career progression within the client company might be limited. However, the growth comes from skill enhancement, portfolio building, and gaining experience in a high-demand sector, which can lead to more senior or specialized contract roles in the future.

🌐 Work Environment

Office Type: The role is based on-site in Zurich, Switzerland, within the client's (an insurance company) office environment. This typically implies a professional corporate setting.

Office Location(s): Zurich, Switzerland.

Workspace Context:

• Expect a collaborative office environment where interaction with business stakeholders, product managers, and developers is frequent.

• Access to modern design tools and technology, including Figma and JIRA, will be provided or expected.

• The workspace will likely support team-based work, brainstorming sessions, and presentations.

• Opportunities for informal knowledge sharing and cross-functional team engagement.

Work Schedule: A standard 40-hour work week is expected. The on-site nature of the role means adherence to typical office hours in Zurich (e.g., 9 AM - 5 PM CET) is likely, with flexibility managed by the project lead.

📝 Enhancement Note: While "On-site" is specified, candidates should inquire about any potential for hybrid arrangements or occasional remote work, especially if they are based in Switzerland. The collaborative aspect is key, so an on-site presence is likely preferred for team cohesion and direct interaction.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter from Coopers Group AG to assess basic qualifications, experience, and alignment with the role.

• Hiring Manager/Client Interview: A more in-depth interview with the client's hiring manager or project lead. This will focus on your experience, design philosophy, and how you handle specific UX/UI challenges. Expect behavioral questions and scenario-based inquiries.

• Portfolio Presentation: A dedicated session where you present your portfolio. This is a critical step to showcase your design process, problem-solving skills, and ability to deliver impactful results. Be prepared to walk through 2-3 key projects in detail.

• Technical/Skills Assessment: Potentially a short design exercise or a discussion about your Figma proficiency and understanding of agile processes.

• Final Interview/Offer: A final discussion, possibly with senior stakeholders, followed by an offer if successful.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 projects that best represent your senior-level experience, focusing on those relevant to financial platforms or complex digital products.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process (research, ideation, prototyping, testing), the solutions you implemented, and the measurable outcomes or impact.

• Highlight Process: Emphasize your strategic thinking, user-centered approach, and how you collaborated with stakeholders and development teams.

• Showcase Figma Skills: Ensure your prototypes are interactive and demonstrate advanced Figma capabilities.

• Quantify Impact: Whenever possible, use metrics (e.g., conversion rate improvements, user satisfaction scores, task completion times) to demonstrate the success of your designs.

Challenge Preparation:

• Be ready to discuss how you would approach designing a specific feature for a digital wealth or credit platform.

• Prepare to articulate your understanding of User-Centered Design principles and how you apply them in practice.

• Think about how you would handle conflicting requirements from different stakeholders or business units.

• Be prepared to discuss your experience with Agile methodologies and how you integrate design into sprint cycles.

📝 Enhancement Note: The portfolio presentation is paramount. Candidates should treat it as a sales pitch for their design capabilities, demonstrating not just what they designed, but why and how it achieved its goals.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for creating mock-ups, prototypes, and design systems. Advanced proficiency is required.

• JIRA: Crucial for managing tasks, user stories, and tracking design-related issues and gaps.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools might be beneficial but Figma is the stated requirement.

Analytics & Reporting:

• While not explicitly stated as a requirement for the designer, understanding how to interpret analytics data (e.g., from Google Analytics, Adobe Analytics) to inform design decisions is a strong plus.

CRM & Automation:

• Not directly relevant to the core UX/UI design tasks, but an understanding of how CRM systems and automated workflows impact user journeys within a financial platform could be advantageous.

📝 Enhancement Note: The core technology stack is centered around design and project management tools. Candidates should be able to articulate their proficiency and experience using Figma and JIRA in a professional project setting.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user's needs and experience.

• Collaboration: A strong emphasis on working effectively with cross-functional teams (business, development, product).

• Excellence & Quality: Dedication to producing high-quality, polished designs that adhere to brand standards and user requirements.

• Innovation: A drive to create modern, intuitive, and effective digital solutions.

• Data-Driven Approach: Utilizing research, testing, and analytics to inform design decisions.

Collaboration Style:

• Proactive Communication: Maintaining open and frequent communication with all project stakeholders.

• Cross-Functional Integration: Seamlessly integrating design work into the broader project lifecycle, working closely with business analysts and developers.

• Constructive Feedback: Willingness to both give and receive feedback on designs and processes to foster continuous improvement.

• Problem-Solving Orientation: Approaching challenges as opportunities to find effective and user-friendly solutions.

📝 Enhancement Note: The culture is likely to be fast-paced and focused on delivery within an Agile framework. A candidate who is adaptable, communicative, and a strong team player will thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Financial Concepts: Simplifying intricate financial products (wealth management, credit, mortgages) into easily understandable and usable digital interfaces.

• Balancing Stakeholder Needs: Managing potentially conflicting requirements from business, technical, and end-user perspectives.

• Adhering to Strict Compliance & Security: Ensuring designs meet regulatory requirements and security standards prevalent in the financial industry.

• Integrating with Legacy Systems: Potentially working with or around existing IT infrastructure, which may present design constraints.

• Driving Adoption of New Digital Platforms: Encouraging users to adopt new digital tools over traditional methods.

Learning & Development Opportunities:

• Specialized Financial UX: Gaining deep expertise in designing for financial services, a high-demand and complex niche.

• Agile Design Practices: Honing skills in integrating design seamlessly into Agile sprints and workflows.

• Stakeholder Management: Developing advanced skills in communicating design rationale and managing expectations with diverse stakeholders.

• Industry Trends: Staying abreast of the latest trends in digital wealth, fintech, and credit platforms.

• Portfolio Enhancement: Building a robust portfolio with high-impact projects in a reputable industry.

📝 Enhancement Note: The challenges presented are typical for the financial services industry and offer significant learning opportunities for a senior designer looking to expand their expertise.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for a digital wealth platform that allows users to track their investment portfolio performance?" (Focus on process, user needs, metrics)

• "Describe a time you had to balance conflicting design requirements from different stakeholders. How did you resolve it?" (Focus on communication, negotiation, compromise, and user advocacy)

• "Walk us through your process for conducting a usability test for a new feature on a credit application flow." (Focus on methodology, scenario creation, analysis, and reporting)

Company & Culture Questions:

• "What interests you about designing for the financial services industry, specifically wealth and credit?" (Demonstrate research and genuine interest)

• "How do you collaborate with developers and product owners in an Agile environment?" (Showcase teamwork and understanding of the SDLC)

• "What is your experience with Figma, and how do you leverage its advanced features for prototyping and design systems?" (Be specific about your skills and workflow)

Portfolio Presentation Strategy:

• Prepare a Concise Narrative: For each case study, have a clear, story-driven narrative: problem, your role, process, solution, and outcome.

• Focus on "Why": Explain the rationale behind your design decisions. Why did you choose a specific layout, interaction, or color scheme?

• Demonstrate Figma Interactivity: Use live prototypes or well-recorded walkthroughs to showcase the user experience you designed.

• Quantify, Quantify, Quantify: Use numbers and metrics to prove the impact of your work wherever possible.

• Be Ready for Deep Dives: Anticipate questions about specific design choices, technical challenges, or alternative solutions you considered.

📝 Enhancement Note: Candidates should prepare to discuss their understanding of user-centered design principles, agile development, and the specific challenges and opportunities within the digital wealth and credit space. Emphasizing their problem-solving approach and ability to collaborate is key.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the provided link on join.com.

• Tailor your Resume: Highlight experience in UI/UX design, Figma, User-Centered Design, Agile methodologies, and any relevant financial industry experience. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases relevant projects, and demonstrates your process and impact. Have specific case studies ready for presentation.

• Research Coopers Group AG and the Client: Understand the recruitment firm's role and try to gather any available information about the client company in Zurich to tailor your responses and demonstrate genuine interest.

• Practice Your Presentation: Rehearse your portfolio walkthrough and be prepared to answer common UX/UI interview questions, especially those related to financial platforms.

⚠️ Important Notice: This enhanced job description provides a comprehensive overview based on the provided details and industry standards for Senior UX/UI Designer roles in Switzerland. Specific compensation, benefits, and exact remote work policies should be confirmed directly with Coopers Group AG during the application process.