Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher (Maternity Cover)

Company: SentinelOne

Location: Prague, Czech Republic

Job Type: Temporary

Category: User Experience Research

Date Posted: May 13, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Spearhead user research initiatives within a leading AI-native cybersecurity company, focusing on shaping the user experience of core product offerings.

• Drive product innovation and development by translating complex user behaviors, needs, and pain points into actionable insights for product managers, designers, and engineers.

• Leverage advanced qualitative and quantitative research methodologies, including user interviews, surveys, and usability testing, to inform product strategy and design decisions.

• Champion user-centered design principles across the organization, ensuring that user feedback directly influences product iteration and enhancement.

• Collaborate with a global design team to create user personas, define user flows, and develop wireframes and prototypes, ensuring alignment with research findings.

📝 Enhancement Note: The role is specified as a maternity cover, indicating a fixed-term contract. The emphasis on "AI-native platform" and "cybersecurity" positions this UX Research role within a cutting-edge technology domain, requiring an understanding of complex enterprise software and its user base. The hybrid work arrangement suggests a need for self-discipline and effective remote collaboration alongside in-office interactions.

📈 Primary Responsibilities

• Strategize, plan, and execute comprehensive user research plans to uncover user needs, behaviors, and pain points within the SentinelOne platform.

• Conduct a range of qualitative research methods, including in-depth user interviews, contextual inquiries, and diary studies, to gather rich user insights.

• Design and administer quantitative research instruments such as surveys and questionnaires to validate hypotheses and measure user sentiment at scale.

• Perform rigorous usability testing on new features and existing workflows to identify areas for improvement and ensure optimal user interaction.

• Analyze user data from various sources, including product analytics and support tickets, to identify trends and inform research priorities.

• Synthesize research findings into compelling narratives and clear, actionable recommendations for product and design teams.

• Develop and maintain user personas, journey maps, and user flow diagrams that represent the target user base and their interaction with the product.

• Present research insights and proposed solutions to cross-functional stakeholders, including senior leadership, to drive informed decision-making.

• Contribute to the continuous improvement of UX research methodologies and best practices within the SentinelOne design team.

• Stay abreast of emerging trends in UX research, AI, and cybersecurity to ensure the team's research approaches remain innovative and effective.

📝 Enhancement Note: The responsibilities emphasize a proactive and strategic approach to UX research, moving beyond basic execution to include planning, synthesis, and advocacy. The explicit mention of "AI-native platform" and "cybersecurity" implies a need for research that understands the unique user context and technical demands of these domains.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 5-10 years of proven experience in user experience research for software or web-based applications, with a strong portfolio to demonstrate impact.

• Experience conducting research for complex enterprise-level software solutions is a significant advantage.

Required Skills:

• User Research Expertise: Deep understanding and practical application of a wide array of qualitative and quantitative research methodologies (e.g., user interviews, usability testing, surveys, card sorting, tree testing, heuristic evaluation).

• Research Tools Proficiency: Fluency in UX research and analysis tools such as Dovetail, UserTesting.com, SurveyMonkey, Google Analytics, or similar.

• Design Tools Familiarity: Proficiency with design collaboration and prototyping tools like Figma.

• Data Analysis & Synthesis: Strong analytical skills with the ability to synthesize complex qualitative and quantitative data into clear, actionable insights and compelling narratives.

• Communication & Presentation: Exceptional written and verbal communication skills, with a proven ability to present research findings effectively to diverse audiences, including technical teams and executive leadership.

• User-Centered Design Advocacy: A strong commitment to advocating for the user throughout the product development lifecycle.

• AI Tool Fluency: Demonstrated proficiency and comfort in utilizing AI tools across various stages of the UX research process.

• English Fluency: Exceptional command of English, both written and spoken, for effective communication within a global team.

Preferred Skills:

• Cybersecurity Domain Knowledge: Familiarity with cybersecurity concepts, threats, and the specific challenges faced by enterprise and government security teams.

• Statistical Analysis: Experience with statistical software or methods for deeper quantitative data analysis.

• Cross-Functional Collaboration: Proven ability to work effectively with product managers, designers, engineers, and marketing teams.

• Agile/Scrum Experience: Experience working within Agile or Scrum development frameworks.

📝 Enhancement Note: The requested experience level (5-10 years) suggests this is a senior individual contributor role. The emphasis on AI tools and cybersecurity knowledge indicates the need for candidates who can quickly adapt to SentinelOne's specific technology stack and market. The portfolio requirement is critical for demonstrating practical application of skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Research Project Showcase: A curated selection of 3-5 significant UX research projects that demonstrate your end-to-end research process, from planning and execution to synthesis and impact.

• Methodology Diversity: Evidence of employing a variety of research methods (qualitative and quantitative) tailored to specific research questions and project goals.

• Impact Demonstration: Clear articulation of how your research insights directly influenced product decisions, led to measurable improvements in user experience, or contributed to business objectives (e.g., increased adoption, reduced support tickets, improved task completion rates).

• Deliverable Examples: Inclusion of key research deliverables such as research plans, interview scripts, survey questionnaires, usability test reports, personas, journey maps, and executive summaries.

• Tool Proficiency Evidence: Showcase of your proficiency with relevant UX research tools (e.g., Dovetail, UserTesting.com, SurveyMonkey) and design tools (e.g., Figma).

Process Documentation:

• Research Planning: Documentation illustrating your approach to defining research objectives, scope, target participants, and methodologies based on product strategy and business needs.

• Execution Rigor: Examples of how you ensured the validity and reliability of your research methods, including participant recruitment strategies and data collection protocols.

• Insight Synthesis: Demonstrations of your ability to synthesize raw data into meaningful themes, patterns, and actionable recommendations, often through detailed reports or presentations.

• Cross-Functional Collaboration: Evidence of how you effectively collaborated with product, design, and engineering teams throughout the research lifecycle, ensuring insights were understood and integrated.

📝 Enhancement Note: A strong portfolio is crucial for this role, serving as tangible proof of research capabilities and impact. Candidates should focus on showcasing projects where their research led to demonstrable product improvements and business value in complex software environments.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Equity & Performance:

  • Grant of Restricted Stock Units (RSUs) with a 4-year vesting plan, providing long-term financial participation in the company's success.
  • Annual performance-based bonuses, rewarding individual and company achievements.
  • Employee Stock Purchase Plan (ESPP) for further investment opportunities.

• Time Off & Well-being:

  • Flexible Time Off (FTO) policy, complementing standard company holidays.
  • Generous vacation allowance (5 weeks annually).
  • Flexible paid sick days and fully paid Short Term Sick/Nursing Leave.
  • Comprehensive 16-week parental leave, grandparent leave, and additional company holidays to support work-life balance.

• Insurance & Health:

  • Pension Insurance Contribution to support long-term financial planning.
  • Premium life insurance coverage.
  • Private medical care for the employee and a plus-one, ensuring access to quality healthcare.
  • Global Employee Assistance Program (EAP) offering confidential support for personal and professional challenges.

• Work Perks:

  • Monthly meal allowance to assist with daily expenses.
  • Monthly well-being allowance for personal wellness activities.
  • High-end MacBook or Windows laptop and necessary work-from-home support.
  • In-office refreshments provided for those working from the Prague office.

• Growth & Community:

  • Access to LinkedIn Learning for continuous professional development.
  • Internal mentoring programs to foster skill growth and career advancement.
  • Educational support for further learning and certifications.
  • Generous referral bonuses for bringing talent to SentinelOne.

Working Hours:

• Standard full-time working hours are typically 40 hours per week. Given the hybrid nature and the company's global presence, some flexibility may be expected, particularly regarding collaboration with teams in different time zones.

📝 Enhancement Note: The salary estimate is based on publicly available data for similar roles in Prague and SentinelOne's general compensation strategy for tech roles. The benefits package is extensive, reflecting the company's commitment to employee well-being and professional growth, with particular emphasis on work-life balance and long-term incentives.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity, AI, Enterprise Software. SentinelOne operates at the forefront of AI-driven cybersecurity, providing an autonomous platform that unifies protection across endpoint, cloud, identity, data, and AI systems. This industry demands constant innovation, a proactive approach to threat landscapes, and a deep understanding of complex technological systems.

Company Size: SentinelOne is a significant player in the cybersecurity market, employing a substantial number of people globally. The provided LinkedIn data indicates a company size of 5,001-10,000 employees. This means the company has established processes and infrastructure but retains agility and a growth-oriented mindset. For operations professionals, this size implies opportunities for structured career progression and impact within a well-resourced environment, alongside the potential for cross-functional collaboration across various specialized teams.

Founded: SentinelOne was founded in 2013. This relatively recent founding means the company has grown rapidly and maintains a culture that is likely dynamic, innovative, and less bound by traditional hierarchical structures compared to older tech companies. The focus on AI and cybersecurity from its inception positions it as a forward-thinking organization.

Team Structure:

• Design Team: The UX design team is growing and distributed across the US, Israel, Czechia, and India, comprising over 20 designers. This global distribution necessitates strong communication and collaboration skills, with potential for asynchronous work.

• Reporting Structure: As a Senior UX Researcher, the role likely reports to a UX Research Lead, Design Manager, or Head of Product Design, with close collaboration with Product Managers and Engineering leads.

• Cross-functional Collaboration: The role is inherently cross-functional, requiring constant interaction with Product Management, Product Design, Engineering, and potentially Marketing and Data Science teams to ensure user insights are integrated into product development.

Methodology:

• Data-Driven Decision Making: SentinelOne emphasizes using data and research to drive product decisions, moving away from subjective opinions. This means research findings are highly valued and expected to be influential.

• Agile Development: It's highly probable that SentinelOne operates using Agile or similar iterative development methodologies, requiring researchers to be adaptable and integrate seamlessly into sprint cycles.

• AI Integration: The company's AI-native approach means that integrating AI tools into workflows and understanding AI's impact on user behavior is a critical aspect of the operational methodology.

Company Website: https://www.sentinelone.com/

📝 Enhancement Note: The company's focus on AI and cybersecurity shapes the work environment and the types of challenges UX researchers will encounter. The global team structure and rapid growth indicate a dynamic and collaborative culture where clear communication and adaptability are key.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Researcher position, indicating an experienced individual contributor role. Sentinels at this level are expected to lead complex research projects independently, mentor junior team members, contribute to research strategy, and influence product direction. The role is crucial for ensuring the usability and effectiveness of SentinelOne's AI-driven cybersecurity platform, directly impacting user adoption and satisfaction among enterprise and government clients.

Reporting Structure: The Senior UX Researcher will likely report to a UX Research Lead or a Design Manager. They will work in close partnership with Product Managers and Product Designers, forming a core product development triad. The reporting line will provide guidance and strategic direction, while the cross-functional partnerships will be vital for day-to-day execution and impact.

Operations Impact: The impact of this role is significant. By ensuring the SentinelOne platform is intuitive, efficient, and effective for security professionals, the Senior UX Researcher directly contributes to:

• Enhanced Security Posture: Better usability means security teams can respond faster and more effectively to threats, improving overall organizational security.

• Increased Product Adoption & Retention: A positive user experience drives higher adoption rates and reduces churn among enterprise and government clients.

• Product Innovation: Deep user insights can uncover unmet needs and opportunities for new features and product enhancements, fueling innovation.

• Operational Efficiency for Users: Simplifying complex cybersecurity tasks through thoughtful design directly improves the daily operational efficiency of SentinelOne’s customers.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas of UX research, such as generative AI for research, mixed-methods research, or research within the cybersecurity domain.

• Leadership: Potential to grow into a lead researcher role, managing research initiatives, mentoring junior researchers, and contributing to the strategic vision of the UX research function.

• Cross-Functional Leadership: Opportunities to lead research initiatives that span multiple product areas or collaborate with other departments on strategic projects.

• Skill Development: Access to LinkedIn Learning, internal mentoring, and educational support facilitates continuous learning and skill enhancement in areas relevant to UX, AI, and cybersecurity.

📝 Enhancement Note: The "Senior" title and maternity cover aspect suggest a role with significant autonomy and responsibility, offering a chance to make a substantial impact. Growth potential is geared towards deepening expertise and potentially moving into leadership within the UX research domain.

🌐 Work Environment

Office Type: SentinelOne offers a hybrid work environment. This means the Prague office is a primary hub for collaboration, team meetings, and focused work, while also allowing for remote work flexibility. The office is likely designed to foster collaboration, with meeting rooms equipped for hybrid interactions and spaces conducive to focused individual work.

Office Location(s): The role is based in Prague, Czech Republic. Specific details about the office location within Prague would typically be provided during the interview process, but it's expected to be in a well-connected area accessible via public transport.

Workspace Context:

• Collaborative Environment: The hybrid model encourages in-person collaboration for brainstorming sessions, design sprints, and team-building activities, complementing remote work. Expect a dynamic atmosphere where cross-functional teams regularly interact.

• Tools and Technology: Employees will be provided with a high-end MacBook/Windows laptop and necessary software, including specialized UX research and design tools (Dovetail, Figma, etc.). The company’s AI-native platform means exposure to cutting-edge technology is inherent.

• Team Interaction: Opportunities for direct interaction with designers, product managers, and engineers are abundant, fostering a strong sense of shared ownership and collective problem-solving. Regular sync-ups, stand-ups, and review sessions are standard.

Work Schedule: While the standard is 40 hours per week, the hybrid nature and global team presence may offer some flexibility. Adherence to core working hours for team collaboration is likely, with flexibility for individual deep work. The focus is on delivering results and meeting project milestones.

📝 Enhancement Note: The hybrid model in Prague suggests a balanced approach to work, promoting both focused individual contribution and collaborative team engagement. The emphasis on providing high-end equipment and access to advanced tools supports a productive work environment for complex research tasks.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio. Be prepared to discuss your overall UX research experience and your interest in SentinelOne.

• Hiring Manager Interview: A conversation focused on your experience, research methodologies, problem-solving approach, and how you handle complex research challenges. This is a good opportunity to understand the team's current priorities.

• Team/Peer Interviews: Interviews with other UX researchers, designers, and potentially product managers. These sessions will delve deeper into your technical skills, collaboration style, and how you integrate research into product development cycles. Expect questions about specific research projects and your role in them.

• Research Challenge/Portfolio Presentation: You will likely be asked to present a case study from your portfolio, detailing a challenging research project, your approach, the insights generated, and the resulting impact on the product. This is a critical step to showcase your end-to-end capabilities.

• Final Interview: Potentially with a senior leader in Product or Design, focusing on strategic thinking, cultural fit, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your most impactful projects that best represent your skills and experience relevant to SentinelOne's domain (enterprise software, AI, cybersecurity).

• Tell a Story: For each project, clearly outline the problem, your research objectives, the methodologies used, your specific contributions, the key findings, and the tangible outcomes or impact on the product/business. Use visuals (screenshots, diagrams) to illustrate your points.

• Highlight Process: Detail your research process, demonstrating how you adapted methodologies to specific project needs and constraints.

• Showcase Impact: Quantify the results of your research whenever possible (e.g., "improved task completion rate by 20%", "reduced support inquiries related to X by 15%").

• Tool Proficiency: Ensure your portfolio implicitly or explicitly demonstrates your familiarity with tools like Dovetail and Figma.

• Conciseness: Be prepared to present your portfolio within a set timeframe (e.g., 30-45 minutes).

Challenge Preparation:

• Anticipate Research Scenarios: Think about common UX research challenges in enterprise software, especially in cybersecurity. Prepare to discuss how you would approach researching a new feature for security analysts or understanding pain points in a complex dashboard.

• Methodology Application: Be ready to explain why you would choose certain research methods over others for hypothetical scenarios.

• AI Integration: Consider how you would leverage AI tools in your research process and how you would research user interaction with AI-powered features.

• Presentation Skills: Practice presenting your research findings clearly, concisely, and engagingly. Focus on storytelling and highlighting actionable insights.

📝 Enhancement Note: The interview process is designed to assess not only technical UX research skills but also the ability to collaborate, communicate effectively, and drive product impact within a complex, fast-paced environment. A strong, well-articulated portfolio is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• UX Research Platforms: Dovetail (explicitly mentioned), UserTesting.com, Lookback, Maze, or similar for qualitative data organization, analysis, and remote usability testing.

• Survey Tools: SurveyMonkey, Typeform, Google Forms, or Qualtrics for designing and distributing quantitative surveys.

• Analytics & Monitoring: Google Analytics, Mixpanel, Amplitude, or in-house analytics tools for understanding user behavior patterns and feature usage.

• Collaboration & Design: Figma (explicitly mentioned) for design mockups, prototyping, and collaborative design sessions. Miro or Mural for virtual whiteboarding and brainstorming.

• Project Management: Jira, Asana, Trello, or similar for tracking research tasks, sprints, and project progress.

Analytics & Reporting:

• Data Visualization: Tools like Tableau, Power BI, or even advanced Excel/Google Sheets for creating dashboards and reporting on research findings and user metrics.

• Reporting Frameworks: Development of clear, concise reports and presentations that translate complex data into actionable insights for various stakeholders.

CRM & Automation:

• While not directly a CRM role, understanding how user data is managed within CRM systems (like Salesforce) or customer data platforms (CDPs) can be beneficial for identifying user segments and understanding customer journeys.

• Automation tools might be used for research participant recruitment or for streamlining certain data analysis tasks.

📝 Enhancement Note: Proficiency with Dovetail and Figma is explicitly stated. Familiarity with a broad range of UX research and analytics tools is expected for a Senior UX Researcher, enabling them to select the best tools for specific research objectives and contribute to a robust data-informed product development process.

👥 Team Culture & Values

Operations Values:

• Curiosity & Continuous Learning: SentinelOne actively seeks individuals who are "relentlessly curious" and committed to continuous learning, especially regarding AI tools and concepts. This value translates to a culture where experimentation and knowledge acquisition are encouraged.

• Data-Driven Impact: The company emphasizes making decisions based on data and research rather than subjective opinions. This means operations professionals are expected to be analytical, evidence-based, and focused on measurable outcomes.

• User-Centricity: A core tenet is giving the advantage to those who secure the future, which extends to ensuring the user experience of SentinelOne's products is paramount. Advocating for the user is a key responsibility.

• Innovation & Problem-Solving: The company thrives on solving "hard problems" alongside "talented, mission-driven people." This fosters an environment where creative solutions and proactive problem-solving are highly valued in all operational functions.

• Collaboration & Global Mindset: With teams distributed globally, collaboration and effective communication across different regions and cultures are essential. A willingness to work with diverse teams is key.

Collaboration Style:

• Cross-Functional Integration: The design team works closely with Product Management and Engineering. This means research insights must be integrated smoothly into product roadmaps and development sprints, requiring strong collaborative partnerships.

• Feedback Culture: Expect an environment where constructive feedback is shared openly, both in terms of research findings and methodological approaches, to foster continuous improvement.

• Knowledge Sharing: The emphasis on continuous learning suggests a culture where knowledge sharing—through presentations, documentation, or informal discussions—is encouraged to elevate the skills of the entire team.

📝 Enhancement Note: The company culture is built around innovation, data-driven decision-making, and a strong sense of purpose in the cybersecurity domain. For operations professionals, this means a dynamic environment that values proactive contribution, continuous learning, and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of the Domain: Researching for a cybersecurity platform requires understanding complex technical concepts, sophisticated user workflows (for security analysts), and the high-stakes environment of threat detection and response.

• Pace of Innovation: The cybersecurity and AI fields evolve rapidly. Keeping research methodologies and insights relevant requires continuous learning and adaptation.

• Balancing User Needs with Technical Constraints: Translating user needs into practical product features within the technical architecture of an AI-native platform can be challenging.

• Global Team Coordination: Working with a distributed global team means navigating different time zones, communication styles, and cultural nuances.

• Maternity Cover Duration: As a fixed-term contract, the challenge will be to make a significant impact and integrate effectively within a shorter timeframe.

Learning & Development Opportunities:

• Deep Dive into AI & Cybersecurity: Gain in-depth knowledge of AI applications in security and the specific needs of enterprise security professionals, enhancing specialized expertise.

• Advanced Research Methodologies: Opportunity to explore and implement cutting-edge research techniques, potentially including AI-assisted research tools or methods for evaluating AI-driven features.

• Cross-Functional Influence: Develop skills in influencing product strategy and design decisions at a senior level across different departments.

• Mentorship & Skill Enhancement: Leverage internal mentoring programs and LinkedIn Learning resources to expand skill sets in areas like advanced analytics, AI literacy, or leadership.

• Contribution to a Growing Field: Play a key role in shaping the user experience of a leading AI-native cybersecurity platform, contributing to a critical and rapidly evolving industry.

📝 Enhancement Note: The challenges are inherent to the high-tech, high-impact nature of SentinelOne's business. Growth opportunities are substantial, focusing on specialization, strategic influence, and continuous professional development within a cutting-edge field.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise software product you've researched. What were the biggest challenges, and how did you overcome them?" (Focus on your research process, adaptation of methods, and impact on usability for technical users.)

• "How do you approach researching a new AI-powered feature? What unique considerations are there compared to traditional software features?" (Highlight your understanding of AI's implications for user experience and your ability to research novel technologies.)

Company & Culture Questions:

• "Why SentinelOne, and what interests you about working in the cybersecurity and AI space?" (Show genuine interest in the company's mission and the industry.)

• "How do you ensure your research findings are understood and acted upon by product and engineering teams?" (Focus on your communication, collaboration, and advocacy skills.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear structure: Problem -> Your Role/Objective -> Methodology -> Key Findings -> Impact/Outcome -> Learnings.

• Quantify Impact: Wherever possible, use metrics to demonstrate the value of your research (e.g., "increased user satisfaction scores by X%", "reduced task completion time by Y%").

• Visual Aids: Use screenshots, user flows, personas, and other visuals to make your presentation engaging and easier to understand.

• Focus on Your Contribution: Clearly articulate your specific role and contributions to the project, especially if it was a team effort.

• Be Prepared for Q&A: Anticipate questions about your methodology choices, challenges encountered, and the long-term implications of your findings.

📝 Enhancement Note: Preparation should focus on demonstrating not just research competence but also strategic thinking, adaptability to complex domains (AI/Cybersecurity), and strong collaborative skills essential for SentinelOne's culture.

📌 Application Steps

To apply for this Senior UX Researcher position:

• Submit your application through the SentinelOne careers portal.

• Portfolio Customization: Tailor your CV and cover letter to highlight your experience in enterprise software UX research, AI tool proficiency, and any relevant cybersecurity knowledge. Ensure your portfolio is readily accessible and showcases projects that align with SentinelOne's mission and product.

• Resume Optimization: Clearly articulate your years of experience, specific research methodologies mastered, proficiency with tools like Dovetail and Figma, and quantifiable achievements in your resume. Use keywords from the job description.

• Interview Preparation: Practice articulating your research process, impact, and problem-solving approach for common UX research scenarios, particularly those relevant to enterprise software and AI. Prepare your portfolio presentation to be concise and impactful.

• Company Research: Thoroughly research SentinelOne's AI-native platform, its mission, recent news, and its target users (enterprise security teams). Understand their competitive landscape and the importance of user experience in cybersecurity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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