UI Visual and UX Designer

Suncorp
Full-timeβ€’Australia

πŸ“ Job Overview

Job Title: UI Visual and UX Designer

Company: Suncorp

Location: Sydney, Melbourne, or Brisbane, Australia

Job Type: 12-Month Contract

Category: UI/UX Design, Digital Experience

Date Posted: 2026-06-19

Experience Level: Mid-Level (2-4 years)

Remote Status: Hybrid

πŸš€ Role Summary

  • Design high-quality, customer-focused visual UI assets for responsive web and mobile platforms, ensuring alignment with brand, accessibility, and design system guidelines.

  • Collaborate within a UX Centre of Excellence, leveraging established Figma design systems and component libraries to refine layouts, typography, color, and spacing.

  • Contribute to user flows and discovery activities, incorporating feedback to continuously improve designs under the guidance of senior team members.

  • Optimize and export design assets to meet digital performance and quality standards, facilitating seamless developer handover.

  • Play a key role in shaping meaningful user experiences within a mature design system and a collaborative environment.

πŸ“ Enhancement Note: The role is explicitly a 12-month contract, which is a crucial detail for candidates to consider regarding long-term career planning and benefits. The hybrid work arrangement suggests a balance between in-office collaboration and remote flexibility, typical for design roles requiring both focused work and team interaction.

πŸ“ˆ Primary Responsibilities

  • Design and ideate high-quality UI assets, including iconography, illustrations, imagery, diagrams, and interface graphics for responsive web and mobile applications (iOS/Android).

  • Meticulously refine layouts, typography, color palettes, spacing, and visual hierarchy, ensuring a polished and consistent user interface.

  • Apply and champion accessibility best practices, including contrast ratios, readability, and touch target sizing, to ensure inclusive design outcomes.

  • Collaborate closely with UX Leads, senior designers, product managers, content strategists, and development teams to deliver cohesive and user-friendly digital experiences.

  • Support the maintenance and evolution of the established design system by ensuring assets are well-documented, organized, and ready for developer implementation.

  • Export and optimize design assets to adhere to strict digital performance, quality standards, and cross-platform compatibility requirements.

  • Assist in user flow mapping, participate in discovery workshops, and contribute to usability-driven improvements based on research and feedback.

  • Incorporate constructive feedback from stakeholders and senior design team members to iteratively enhance design solutions.

πŸ“ Enhancement Note: While the primary focus is UI visual design, the responsibilities also include "UX Contribution," indicating that this role involves more than just visual execution. Candidates should be prepared to engage with user flows and discovery activities, demonstrating an understanding of the broader UX process beyond pixel-perfect execution.

πŸŽ“ Skills & Qualifications

Education: While no specific degree is mandated, a background in Graphic Design, Visual Communication, Interaction Design, Human-Computer Interaction, or a related field is highly beneficial.

Experience: 2–4 years of progressive experience in UI design, visual design, digital product design, or graphic design, with a demonstrated track record of creating engaging digital interfaces.

Required Skills:

  • Proven proficiency in Figma, including advanced use of components, auto-layout, variants, and styles for efficient and scalable design.

  • A strong portfolio showcasing a breadth of UI design skills, digital interface work, and a keen eye for visual aesthetics.

  • Solid understanding of responsive design principles and their application across various screen sizes and devices.

  • Expertise in layout, typography, color theory, and visual hierarchy to create aesthetically pleasing and functional interfaces.

  • Experience in preparing and exporting digital assets for web and mobile applications, ensuring optimal performance and quality.

  • Knowledge of accessibility guidelines (e.g., WCAG) and inclusive design principles to create user interfaces for all.

  • A keen attention to detail in all aspects of design execution and asset preparation.

  • Collaborative mindset and ability to work effectively within cross-functional teams. Preferred Skills:

  • Experience with designing for iOS and Android specific UI assets and patterns.

  • Familiarity with motion design principles and experience with tools like Lottie, After Effects, or advanced Figma prototyping for creating micro-interactions.

  • Exposure to user flows, discovery activities, and usability testing methodologies.

  • Experience working with and contributing to established design systems and component libraries.

πŸ“ Enhancement Note: The "2-4 years" experience requirement, coupled with "junior to mid-level designer" in the description, suggests Suncorp is looking for someone who can work independently on assigned tasks but may still require some guidance on complex strategic issues. Proficiency in Figma is non-negotiable and should be heavily emphasized in applications.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 3-4 distinct projects that highlight your UI visual design capabilities, demonstrating a strong sense of aesthetic, layout, and typography.

  • Include examples of responsive web design, illustrating how layouts adapt across different screen sizes.

  • Present work that clearly adheres to established brand guidelines and design system principles, demonstrating an understanding of consistency and scalability.

  • Feature projects where digital assets were created and optimized for web or mobile deployment, showing practical application of design for development.

  • If possible, include examples of icon design, illustration, or other custom graphic elements created for interfaces. Process Documentation:

  • For each project, briefly outline the design process followed, emphasizing your role and contributions.

  • Detail how you approached incorporating accessibility best practices into your designs.

  • Explain your workflow for collaborating with UX Leads, developers, and other stakeholders.

  • Demonstrate how you utilized Figma's advanced features (components, auto-layout, styles) to create efficient and maintainable designs.

πŸ“ Enhancement Note: The emphasis on Figma and design systems means a portfolio should not only show final designs but also the underlying structure and component usage within Figma. Candidates should be prepared to discuss their process for asset export and optimization.

πŸ’΅ Compensation & Benefits

Salary Range: Based on industry benchmarks for UI Visual Designers with 2-4 years of experience in major Australian cities (Sydney, Melbourne, Brisbane), the estimated salary range for this 12-month contract is AUD $80,000 - $110,000 per annum, depending on experience and specific skill set.

Benefits:

  • Discounts and offers on a range of Suncorp insurance products.

  • A variety of flexible working and leave options to support work-life balance.

  • Investment in your professional development through ongoing study support and career development programs.

  • Opportunities to contribute to the community via payroll giving, donation matching, and paid volunteer leave.

  • Access to a robust employee assistance program and a dedicated employee council for support and engagement.

  • Professional growth within Suncorp Group’s multi-brand digital experiences.

Working Hours: Standard full-time hours are expected, likely around 37.5 to 40 hours per week. The hybrid work arrangement allows for flexibility in how these hours are structured, with a balance of in-office and remote work.

πŸ“ Enhancement Note: Salary is estimated based on an average of current market rates for similar contract roles in Australia, considering the specified experience level and the nature of the work. The benefits package is comprehensive, reflecting Suncorp's commitment to employee well-being and professional growth, particularly valuable for a contract position.

🎯 Team & Company Context

🏒 Company Culture

Industry: Financial Services and Insurance. Suncorp operates as a leading provider of banking, insurance, and wealth management services, with a significant digital transformation agenda. This context means the design team plays a critical role in modernizing customer interactions and digital platforms.

Company Size: Suncorp is a large, established corporation, employing thousands of individuals across Australia and New Zealand. This scale offers opportunities for exposure to complex projects and robust internal processes.

Founded: Suncorp Group was formed in 2000 through the merger of the Suncorp building society and the Queensland Industry Development Corporation. This history signifies a long-standing presence and a commitment to evolving with market demands.

Team Structure:

  • The role sits within the UX Design team, described as Suncorp's "centre of excellence for digital experience design."

  • This team likely comprises UX Leads, Senior Designers, UI Designers, UX Researchers, and Content Designers.

  • Collaboration is expected with Product Managers, Developers, and other business stakeholders across various digital initiatives.

  • The reporting structure will likely involve a UX Lead or Manager who oversees the design team's output and professional development. Methodology:

  • Data-Driven Design: The team's focus on "customer-focused digital experiences" and "usability-driven improvements" suggests a reliance on user research, analytics, and feedback to inform design decisions.

  • Design System Centricity: Working within an established design system implies a structured approach to UI development, prioritizing consistency, efficiency, and scalability.

  • Agile/Collaborative Workflows: The mention of working with "cross-functional teams" and "developer handover" indicates the use of agile or iterative development methodologies, where design is integrated closely with engineering.

Company Website: https://www.suncorpgroup.com.au/

πŸ“ Enhancement Note: As a large financial institution, Suncorp likely has established processes and a strong emphasis on compliance and security in its digital offerings. The design team's role is crucial in balancing user experience with these business requirements.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UI Visual Designer, requiring 2-4 years of experience. It signifies a designer capable of executing tasks independently within a defined framework (like a design system) but still benefiting from mentorship on more complex strategic or UX challenges. They are expected to contribute meaningfully to the design process and deliver production-ready assets.

Reporting Structure: The designer will report to a UX Lead or Manager within the UX Design team. They will collaborate closely with a variety of cross-functional teams, including Product, Development, and potentially Marketing or Business Analysts, depending on the project. This structure allows for both focused design work and broad exposure to different business functions.

Operations Impact: The UI Visual Designer's impact is directly tied to enhancing the user experience of Suncorp's digital products. High-quality visual design and intuitive UI contribute to increased customer engagement, satisfaction, conversion rates, and brand perception. By ensuring consistency and usability across platforms, the designer helps Suncorp maintain its competitive edge in the digital financial services landscape.

Growth Opportunities:

  • Deepen Design System Expertise: Become a subject matter expert in Suncorp's Figma design system, contributing to its evolution and advocating for its best practices.

  • Expand UX Skillset: Gain further experience in user flows, discovery activities, and incorporating usability feedback, moving towards more holistic UX contributions.

  • Specialize in Mobile UI: Develop advanced skills in iOS and Android UI design, a valuable specialization in the current digital landscape.

  • Explore Motion Design/Prototyping: Acquire or enhance skills in motion design or advanced prototyping, adding dynamic capabilities to their design toolkit.

  • Cross-Brand Exposure: Work on digital experiences across Suncorp's diverse portfolio of brands, broadening industry knowledge and portfolio diversity.

  • Potential for Contract Extension or Permanent Roles: Successful performance in this contract role could lead to opportunities for extension or transition to permanent positions within Suncorp Group.

πŸ“ Enhancement Note: The contract nature of the role presents a unique growth opportunity: intensive, project-focused learning within a large organization. While not a permanent path, it offers significant exposure and skill development within a 12-month period.

🌐 Work Environment

Office Type: The role is described as Hybrid, indicating a blend of in-office and remote work. This suggests Suncorp offers modern office spaces designed for collaboration, with facilities conducive to focused design work and team meetings.

Office Location(s): The role is available in Sydney, Melbourne, or Brisbane, Australia. These are major metropolitan hubs with established corporate office environments. Specific office addresses would typically be provided upon interview stages.

Workspace Context:

  • Collaborative Hub: The office environment will likely facilitate in-person collaboration sessions, design critiques, workshops, and team building activities.

  • Tools & Technology: Expect access to standard corporate IT infrastructure, including high-performance workstations, reliable internet, and potentially specialized software licenses beyond Figma.

  • Team Interaction: Regular interaction with UX Leads, designers, product teams, and developers will be a key part of the daily work, fostering a dynamic and communicative atmosphere.

Work Schedule: While the core work is full-time, the hybrid arrangement offers flexibility. Employees can typically balance in-office days (for collaborative activities) with remote days (for focused individual work), subject to team needs and manager approval. This allows for better integration of personal commitments with professional responsibilities.

πŸ“ Enhancement Note: The hybrid model is a significant aspect of the work environment. Candidates should consider their preferred balance of remote and in-office work and how it aligns with Suncorp's expectations for this role.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Application & Portfolio Review: Submit your resume and a strong portfolio showcasing relevant UI visual design work. The hiring team will assess your skills, experience, and alignment with the role's requirements.

  • Screening Call: A brief call with a recruiter to discuss your background, interest in the role, salary expectations, and contract availability.

  • Technical Interview / Design Challenge: This may involve a portfolio walkthrough where you present specific projects and discuss your process, design decisions, and problem-solving approach. Alternatively, a design challenge might be issued to assess your skills in a practical scenario.

  • Stakeholder Interviews: Interviews with the hiring manager (likely a UX Lead or Manager) and potentially other members of the UX team or cross-functional partners to evaluate your technical fit, collaboration skills, and cultural alignment.

  • Final Offer: If successful, an offer for the 12-month contract will be extended.

Portfolio Review Tips:

  • Curate Strategically: Select 3-4 of your strongest UI visual design projects that best demonstrate proficiency in Figma, responsive design, and adherence to design systems.

  • Tell a Story: For each project, clearly articulate the problem, your role, the design process (especially your Figma workflow), key decisions, and the outcome/impact.

  • Highlight Figma Mastery: Showcase your use of components, auto-layout, variants, and styles. If possible, include screenshots or a brief walkthrough of your Figma file structure.

  • Demonstrate Visual Acumen: Ensure your portfolio presentation is visually polished, with clear typography, effective use of color, and high-quality mockups.

  • Address Accessibility: Specifically mention and show how you incorporated accessibility best practices into your designs.

  • Prepare for Questions: Be ready to discuss your design rationale, how you handle feedback, and your experience working within established design systems.

Challenge Preparation:

  • Understand Design System Principles: Refresh your knowledge on how design systems function and how to work within their constraints.

  • Practice Figma: Ensure you are highly proficient with Figma's core features, especially auto-layout and component management, as these are critical for this role.

  • Prepare for Asset Export: Be ready to discuss or demonstrate how you would prepare and export various assets (icons, images, etc.) for different platforms and performance needs.

  • Think About Responsiveness: Practice designing for different breakpoints and consider how elements would adapt.

πŸ“ Enhancement Note: Given the role's emphasis on design systems and Figma, candidates should be prepared to discuss their experience with these tools in detail. A simulated portfolio walkthrough, where you explain your process and decisions, is highly probable.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: The core design tool for UI creation, prototyping, and design system management. Proficiency in components, auto-layout, variants, and styles is essential.

  • Adobe Creative Suite (Photoshop, Illustrator): Likely used for image editing, illustration, icon creation, and asset manipulation, especially for custom graphics.

Analytics & Reporting:

  • While not directly responsible for analytics, understanding how to interpret data from tools like Google Analytics, Adobe Analytics, or Suncorp's internal analytics platforms will be beneficial for informing design decisions and understanding user behavior. CRM & Automation:

  • Not directly applicable to this UI design role, but familiarity with how CRM systems (like Salesforce) and marketing automation platforms impact the customer journey can provide broader context. Prototyping & Motion (Preferred):

  • Figma Prototyping: For interactive mockups and user flow visualization.

  • Adobe After Effects: For creating animations and micro-interactions.

  • Lottie: For exporting vector-based animations to web and mobile.

πŸ“ Enhancement Note: Figma is the central technology for this role. Candidates should be prepared to discuss their advanced Figma workflows, including how they manage complex design systems and ensure asset quality for developer handoff.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Customer Centricity: A strong focus on creating user-friendly, accessible, and engaging digital experiences that meet customer needs.

  • Collaboration: Working effectively within a multidisciplinary team, valuing diverse perspectives and fostering open communication.

  • Excellence & Quality: A commitment to delivering high-quality, polished designs that adhere to brand standards and technical requirements.

  • Continuous Improvement: An iterative approach to design, embracing feedback and seeking opportunities to refine and optimize user interfaces.

  • Innovation (within constraints): Exploring creative solutions while operating within established brand guidelines and design system frameworks.

Collaboration Style:

  • Cross-Functional Integration: Designers are expected to work seamlessly with Product Managers, Developers, UX Researchers, and Content Strategists.

  • Design Critique Culture: Regular feedback sessions and design reviews are likely part of the process, encouraging constructive dialogue and shared learning.

  • Knowledge Sharing: An environment where team members share best practices, insights, and learnings to elevate the collective design capability.

πŸ“ Enhancement Note: The culture emphasizes a balance between individual design craft and collaborative team effort. Understanding Suncorp's values, particularly customer focus and quality, will be key to demonstrating cultural fit.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing Design System Constraints with Creative Expression: Learning to innovate and create unique visual solutions while strictly adhering to an established design system and brand guidelines.

  • Cross-Platform Consistency: Ensuring a cohesive visual experience across web, iOS, and Android, each with its own design conventions and technical considerations.

  • Accessibility Implementation: Translating accessibility requirements into practical design solutions that are both functional and aesthetically pleasing.

  • Fast-Paced Contract Environment: Adapting quickly to project timelines and deliverables within a 12-month contract structure.

Learning & Development Opportunities:

  • Mastery of Design Systems: Deepen expertise in managing, utilizing, and potentially contributing to a large-scale enterprise design system.

  • Exposure to Financial Services UX: Gain specialized knowledge in designing for the complex needs and regulatory requirements of the banking and insurance sectors.

  • Advanced Prototyping & Motion Graphics: Develop skills in creating more dynamic and interactive user experiences, a highly sought-after capability.

  • Cross-Brand Design Exposure: Broaden your understanding of different brand identities and their application in digital design.

  • Networking within a Large Organization: Build professional connections across various departments within Suncorp Group.

πŸ“ Enhancement Note: The primary growth opportunity lies in mastering enterprise-level design systems and applying UI skills within the regulated financial services industry.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance creative freedom with strict brand or design system guidelines. How did you approach it?" (Focus on your problem-solving process, collaboration, and adherence to constraints.)

  • "Walk us through a project in your portfolio where you designed for both web and mobile. What were the key differences in your approach?" (Highlight your understanding of responsive design and platform-specific UI patterns.)

  • "How do you ensure your designs meet accessibility standards? Can you give an example?" (Emphasize your knowledge of WCAG and practical application.)

  • "Imagine you're given a new feature to design for our banking app. What would be your first steps?" (Discuss user research, understanding requirements, wireframing/user flows, and then visual design.) Company & Culture Questions:

  • "What interests you about Suncorp and the financial services industry from a UX/UI perspective?" (Research Suncorp's recent digital initiatives and express genuine interest.)

  • "How do you approach collaborating with developers and product managers?" (Emphasize communication, understanding their needs, and providing clear documentation.)

  • "Describe your ideal work environment. How do you thrive in a hybrid setting?" (Align your answer with Suncorp's stated values and hybrid model.) Portfolio Presentation Strategy:

  • Structure with a Narrative: For each project, clearly state the objective, your role, the challenge, your solution (showcase visuals!), and the results.

  • Showcase Figma Proficiency: Be prepared to talk about your Figma workflow, component usage, auto-layout, and how you managed assets. If possible, have a live Figma file or well-organized screenshots to illustrate.

  • Highlight Visual Design Skills: Focus on your aesthetic choices, typography, color, layout, and iconography. Explain why you made those choices.

  • Address Accessibility: Clearly point out where and how you incorporated accessibility considerations.

  • Be Concise and Engaging: Keep your presentation focused and allow time for questions. Practice your timing beforehand.

πŸ“ Enhancement Note: Be prepared to discuss your experience with Figma in granular detail, as it is a primary tool for this role. Your portfolio should clearly demonstrate your ability to create polished, functional, and accessible UI assets within a structured design system.

πŸ“Œ Application Steps

To apply for this UI Visual and UX Designer position:

  • Submit your application through the provided Oracle Cloud link.

  • Tailor your Resume: Highlight your 2-4 years of UI/visual design experience, explicitly mentioning proficiency in Figma, design systems, responsive design, and accessibility. Quantify achievements where possible.

  • Curate Your Portfolio: Select your strongest UI visual design projects, ensuring they showcase Figma skills, responsive layouts, and adherence to design system principles. Prepare a clear narrative for each project.

  • Prepare for a Portfolio Walkthrough: Practice presenting your selected projects, focusing on your design process, decision-making, and technical execution, especially regarding Figma and asset preparation.

  • Research Suncorp: Understand their business, digital presence, and values. Consider how your skills and design philosophy align with their customer-centric approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions based on the provided information. Salary ranges are estimates. All details should be verified directly with Suncorp during the application and interview process.

Application Requirements

Requires 2-4 years of experience in UI or visual design with a strong portfolio and proficiency in Figma. Knowledge of responsive design, accessibility principles, and digital asset optimization is essential.