Senior UX Designer - Tieto Banktech (m/f/d)

📍 Job Overview

Job Title: Senior UX Designer - Tieto Banktech (m/f/d)

Company: Tieto

Location: Rīga, Latvia

Job Type: Full-time

Category: User Experience (UX) Design / Product Development

Date Posted: 2026-06-19

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Design impactful digital solutions focused on financial crime prevention, including AML, fraud detection, and regulatory compliance, emphasizing usability and trust in a complex domain.

• Lead the full spectrum of UX design activities within cross-functional teams, from discovery and problem framing to interaction design, prototyping, validation, and continuous improvement.

• Collaborate closely with developers, Product Managers (PMs), and domain experts to translate user needs and business requirements into intuitive and reliable user experiences.

• Contribute to a dedicated UX team and a broader Tieto design community, fostering a culture of shared learning and best practices in user-centered design.

📝 Enhancement Note: This role is positioned as a Senior UX Designer within the Banktech business unit, indicating a need for experienced professionals capable of handling complex, business-critical workflows. The emphasis on AI-supported prototyping and "vibe coding" suggests a forward-thinking approach to design processes. The specific context of financial crime prevention highlights the importance of accuracy, security, and user trust in the design solutions.

📈 Primary Responsibilities

• Design and develop complex, business-critical workflows for applications related to Anti-Money Laundering (AML), fraud detection, and regulatory compliance.

• Lead user discovery initiatives, including problem framing, user needs definition, and requirement gathering, to ensure solutions are user-centric and address key pain points.

• Create detailed interaction designs, user flows, wireframes, and interactive prototypes to effectively communicate design concepts and solutions.

• Participate actively in user research activities, workshops, and usability testing sessions to gather feedback and validate design decisions.

• Translate user insights and research findings into clear, scalable, and user-friendly experiences that meet both user and business objectives.

• Work with and contribute to existing design systems, ensuring consistency, scalability, and efficiency across digital products.

• Utilize rapid and AI-supported prototyping tools for early exploration and efficient iteration of design concepts.

• Clearly communicate and articulate design decisions, rationale, and trade-offs to diverse stakeholders, including technical teams, business leaders, and domain experts.

📝 Enhancement Note: The responsibilities emphasize a senior-level contribution, requiring ownership of product areas or feature sets, and the ability to plan and estimate design efforts. The explicit mention of AI-supported tools like "Figma Make" and "Lovable" points towards an expectation of innovation and efficiency in the design process.

😊 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for senior-level UX roles.

Experience: 4+ years of dedicated UX design experience for digital products, with a proven track record of delivering successful user experiences.

Required Skills:

• 4+ years of UX design experience for digital products.

• Strong interaction and user-centered design skills.

• Solid proficiency in Figma.

• Experience across the full design lifecycle: discovery, concept development, detailed design, and validation.

• Ability to take ownership of a product area or feature set.

• Experience with design systems and designing complex solutions.

• Skilled in planning and estimating design efforts.

• Fluent English communication skills.

• Interest in "vibe coding" and using AI tools for rapid prototyping and exploration. Preferred Skills:

• Experience with AI-supported prototyping tools (e.g., Figma Make, Lovable).

• Experience in regulated domains such as finance, banking, or compliance.

• Familiarity with user research methodologies and usability testing.

• Understanding of agile development methodologies.

📝 Enhancement Note: The "vibe coding" requirement is unique and suggests a strong emphasis on leveraging AI for accelerated design iterations and concept generation. Experience in regulated domains is a significant plus, indicating that candidates with prior exposure to financial services or similar highly regulated industries will be highly regarded.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of end-to-end UX design process, from initial research and problem framing to final polished designs.

• Case studies showcasing complex workflow design, highlighting problem-solving methodologies and user-centered approaches.

• Examples of contributions to or utilization of design systems, emphasizing consistency and scalability.

• Evidence of experience with rapid prototyping and iterative design, particularly using tools like Figma.

• Clear articulation of how user research and validation informed design decisions. Process Documentation:

• Examples of how you have led discovery phases, defined user needs, and framed complex problems.

• Documentation illustrating the creation of user flows, wireframes, and interactive prototypes.

• Case studies detailing usability testing findings and how they were incorporated into design improvements.

• Evidence of planning and estimating design efforts for projects or feature sets.

📝 Enhancement Note: The emphasis on "how you think and work" over "polished visuals" means portfolios should prioritize the clarity of the design process, problem-solving approach, and decision-making rationale, rather than solely focusing on aesthetic outcomes. Inclusion of AI-supported prototyping examples would be highly beneficial.

💵 Compensation & Benefits

Salary Range: Starting from 3200 EUR gross per month. (For a Senior UX Designer in Rīga, Latvia, with 4-10 years of experience, a typical salary range can extend higher, potentially from 2800 EUR to 4500+ EUR gross per month, depending on specific skills, portfolio, and negotiation. The starting salary provided by Tieto is competitive for entry into the senior level in this market.)

Benefits:

• Meaningful work in financial crime prevention.

• Leadership that values UX.

• Strategic and hands-on responsibilities.

• Professional growth and learning opportunities.

• Supportive international team.

• Full work equipment (laptop, phone, subscription).

• Modern Riga office with smart building systems, excellent air quality, green terrace, EV chargers, and bike storage.

Working Hours: 40 hours per week. The hybrid work arrangement offers flexibility.

📝 Enhancement Note: The stated starting salary of 3200 EUR gross/month is a baseline. A candidate with 5-10 years of experience and strong skills in AI-supported prototyping and regulated domains could reasonably negotiate a higher package. The benefits package highlights both professional development and a focus on employee well-being and a modern, sustainable office environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically FinTech/Banking Technology (Banktech). Tieto is a leading Nordic IT services company providing IT and product development services.

Company Size: Tieto is a large enterprise, with its exact size not specified in the input but implied by its global presence and diverse business units. This suggests opportunities for structured career paths and access to extensive resources.

Founded: Tieto has a long history in the IT sector, established in 1968, indicating stability and deep industry expertise.

Team Structure:

• The UX role is part of a dedicated UX team consisting of a UX Lead and two other designers, ensuring a collaborative and supportive environment for UX professionals.

• This UX team operates within cross-functional teams comprising developers, Product Managers, and domain experts in financial crime prevention.

• The UX team is part of a wider Tieto design community, facilitating knowledge sharing and best practices across the organization. Methodology:

• The team utilizes a user-centered design approach, integrating discovery, interaction design, prototyping, and validation.

• There is a strong emphasis on rapid prototyping and the adoption of AI-supported tools for design exploration and iteration.

• Design decisions are data-driven, informed by user research, usability testing, and an understanding of complex business requirements.

Company Website: https://www.tieto.com/

📝 Enhancement Note: Tieto's emphasis on diversity, equity, and inclusion is a key cultural aspect. The Banktech business unit focuses on a critical and evolving sector, suggesting a dynamic and challenging work environment. The company's long history implies a stable, well-established organization with mature processes.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer. This level implies significant autonomy, the ability to lead design efforts for specific product areas or features, and a role in mentoring junior designers. It requires a blend of strategic thinking and hands-on execution.

Reporting Structure: The Senior UX Designer reports to a UX Lead and works within cross-functional product teams. This structure allows for both focused UX leadership and integrated product development.

Operations Impact: The role directly impacts the usability and effectiveness of digital tools crucial for preventing financial crime. Successful UX design in this domain contributes to regulatory compliance, risk mitigation for banks, and ultimately, the integrity of the financial system. This provides a high degree of purpose and impact.

Growth Opportunities:

• Specialization: Deepen expertise in UX for regulated industries, financial crime prevention, or advanced AI-driven design tools.

• Leadership: Progress into a UX Lead role, managing a team of designers, or move into a Product Management role with a UX focus.

• Skill Development: Continuous learning in emerging AI prototyping tools, advanced research methodologies, and design system management.

• Cross-Functional Mobility: Opportunities to work on different product lines within Tieto Banktech or other Tieto business units.

📝 Enhancement Note: The "strategic + hands-on responsibilities" offered by Tieto suggest a role that allows for both deep tactical design work and involvement in higher-level strategic product decisions, offering a well-rounded growth path for senior designers.

🌐 Work Environment

Office Type: Modern Riga office, described as a "smart building system" with excellent air quality, a green terrace, EV chargers, and bike storage. This suggests a focus on employee well-being, sustainability, and a comfortable, tech-enabled workspace.

Office Location(s): Rīga, Latvia. The specific address is not provided, but the description of office amenities implies a well-equipped and modern facility.

Workspace Context:

• The hybrid work model allows for a blend of in-office collaboration and remote flexibility.

• The modern office environment is designed to foster collaboration and innovation, with amenities supporting a healthy work-life balance.

• As part of a larger tech company, access to advanced tools and technologies is expected.

Work Schedule: The standard working hours are 40 per week, with a hybrid arrangement providing flexibility in how and where work is conducted. This allows for focused design sprints in the office and flexible working for concentrated tasks.

📝 Enhancement Note: The emphasis on a "smart building" and sustainability features indicates Tieto's commitment to a modern, forward-thinking work environment, which can be attractive to tech professionals who value such amenities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV/LinkedIn profile and potentially a portfolio or project descriptions. Focus will be on relevant experience, UX process, and interest in AI.

• Technical/Portfolio Review: In-depth discussion of portfolio pieces, focusing on problem-solving, design decisions, user-centered methodology, and experience with Figma and design systems. Expect questions on how you handle complex workflows and constraints.

• Cross-functional Team Interview: Meeting with developers, PMs, and potentially other designers to assess collaboration style, communication skills, and ability to work within a team environment.

• Hiring Manager/UX Lead Interview: Discussion about role expectations, career growth, and cultural fit. This is where your understanding of the financial crime prevention domain and enthusiasm for AI in design will be key.

Portfolio Review Tips:

• Process Over Polish: Clearly articulate the "why" behind your design decisions. Detail your research, ideation, prototyping, and testing phases.

• Complex Workflows: Showcase at least one example of designing a complex, multi-step workflow, ideally in a regulated or business-critical context.

• Figma & Design Systems: Highlight your proficiency with Figma and any experience you have with creating, contributing to, or leveraging design systems.

• AI & Innovation: If possible, include examples of how you've used AI tools or innovative approaches in your design process, even if it was for rapid exploration.

• Impact & Outcomes: Quantify results where possible (e.g., improvements in user task completion, reduction in errors). If quantitative data is unavailable, focus on qualitative outcomes and lessons learned.

Challenge Preparation:

• Be prepared for a potential design exercise or case study discussion. This might involve a problem statement related to financial crime prevention or a complex workflow.

• Practice articulating your design process concisely and effectively.

• Research Tieto, its Banktech solutions, and the domain of financial crime prevention to demonstrate genuine interest.

📝 Enhancement Note: The interview process is designed to evaluate not just design skills but also problem-solving ability, strategic thinking, collaborative potential, and adaptability to new technologies like AI in design.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency is a core requirement.

• AI-Supported Prototyping Tools: Experience with tools like Figma Make, Lovable, or similar AI-driven design exploration platforms is a strong plus.

• Prototyping Tools: General proficiency in creating interactive prototypes (e.g., InVision, Axure, or Figma's native prototyping).

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design iterations.

• Ability to interpret data and user feedback to drive design improvements. CRM & Automation:

• While not a direct CRM role, understanding how user data is managed and how automation impacts user journeys is beneficial. Experience with design system management tools.

📝 Enhancement Note: The explicit mention of AI-supported prototyping tools is a key differentiator for this role, indicating a desire for designers who are at the forefront of design technology adoption.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs in the design of digital products.

• Innovation: Embracing new technologies and methodologies, particularly AI, to enhance the design process and outcomes.

• Collaboration: Working effectively within cross-functional teams and the broader design community.

• Impact: A focus on creating solutions that deliver tangible value, particularly in the critical area of financial crime prevention.

• Quality & Reliability: Designing solutions that are not only intuitive but also robust and trustworthy, given the sensitive nature of the domain.

Collaboration Style:

• Highly collaborative, working closely with Product Managers, developers, and domain experts throughout the product development lifecycle.

• Open to feedback and iterative design processes, valuing constructive critique from team members.

• Proactive in sharing knowledge and contributing to the Tieto design community.

📝 Enhancement Note: The company's stated values of diversity, equity, and inclusion are likely embedded in the team culture, promoting an environment where all team members feel valued and can contribute their best work.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Domain: Designing for financial crime prevention involves intricate regulatory requirements, complex data models, and high stakes for accuracy.

• Balancing Usability with Security: Ensuring intuitive user experiences while maintaining stringent security protocols and compliance standards.

• Adoption of New Technologies: Effectively integrating and leveraging AI-supported tools into existing design workflows and team practices.

• Stakeholder Management: Communicating complex design rationales and trade-offs to diverse, often non-design-oriented stakeholders.

Learning & Development Opportunities:

• AI in Design: Becoming an expert in leveraging AI for design exploration, rapid prototyping, and user insight generation.

• Domain Expertise: Developing deep knowledge in AML, fraud detection, and financial regulations.

• Design Leadership: Opportunities to take on more strategic design responsibilities and potentially lead design initiatives or teams.

• Industry Conferences: Potential for attending relevant UX and FinTech conferences to stay abreast of industry trends.

📝 Enhancement Note: The role offers a unique opportunity to blend cutting-edge design technology (AI) with a high-impact, critical industry domain, providing a challenging yet rewarding career path.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex workflow you've designed. What were the challenges, and how did you approach them?" (Prepare a detailed case study focusing on process and problem-solving.)

• "How do you incorporate user research and validation into your design process, especially in a regulated environment?" (Highlight your user-centered approach and methods for gathering feedback.)

• "What is your experience with design systems, and how do you ensure consistency across products?" (Be ready to discuss your contribution to or use of design systems.)

• "How do you see AI tools like Figma Make changing the UX design process?" (Share your thoughts on AI in design, aligning with Tieto's interest.)

• "How do you balance the needs of different stakeholders (e.g., developers, business, users) when making design decisions?" (Prepare examples of negotiation and communication strategies.) Company & Culture Questions:

• "What interests you about working in the financial crime prevention space?" (Research Tieto's mission and the importance of this domain.)

• "How do you approach collaboration within a cross-functional team?" (Provide examples of successful team interactions.)

• "What are your expectations for a hybrid work environment?" (Demonstrate your understanding of balancing remote and in-office work.) Portfolio Presentation Strategy:

• Storytelling: Structure your portfolio presentation around compelling narratives for each project, emphasizing the problem, your process, your solutions, and the outcomes.

• Focus on Process: Be prepared to walk through your design thinking, decision-making rationale, and how you leveraged research and tools.

• Demonstrate AI Use: If you have examples, clearly explain how AI tools assisted in your workflow, even if it was for initial concepting or iteration.

• Conciseness: Be mindful of time and present the most relevant projects and aspects of your work effectively.

📝 Enhancement Note: Interviewers will be looking for a combination of strong UX fundamentals, practical experience with key tools, an innovative mindset (especially concerning AI), and the ability to communicate effectively within a complex, regulated industry context.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your CV or LinkedIn profile via the provided application link.

• Portfolio Preparation: Curate a portfolio that clearly showcases your UX design process, focusing on complex workflows and user-centered problem-solving. Highlight your Figma skills and any experience with AI-supported design tools. Prepare concise written descriptions for relevant projects if a full portfolio is not feasible.

• Resume Optimization: Ensure your resume highlights your 4+ years of UX design experience, proficiency in Figma, experience with design systems, and any relevant domain experience (finance, compliance). Use keywords from the job description.

• Interview Practice: Prepare to discuss your portfolio projects in detail, focusing on your thought process and how you handle challenges. Research Tieto, its Banktech products, and the financial crime prevention domain. Practice articulating your approach to AI in design.

• Company Research: Understand Tieto's mission, values (especially diversity and inclusion), and the significance of the Banktech business unit. Familiarize yourself with their approach to design and technology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.