Product Designer

FE fundinfo
Full-time

📍 Job Overview

Job Title: Product Designer

Company: FE fundinfo

Location: London, England, United Kingdom

Job Type: Full-Time

Category: Product Design / User Experience (UX)

Date Posted: 2026-06-19

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

  • Spearhead user experience (UX) design initiatives as the first dedicated UX hire within the UK Wealth product team, focusing on next-generation investment technology.

  • Lead comprehensive user research, including discovery sessions, interviews, and usability testing, with financial advisers (IFAs) and wealth managers to gather critical insights.

  • Translate complex research findings into actionable design decisions that directly influence product strategy and roadmap development.

  • Develop wireframes, user flows, and interactive prototypes to effectively communicate design concepts, test usability, and gain stakeholder buy-in.

  • Build and maintain robust design systems, components, and standards to ensure design consistency and scalability across FE fundinfo's product suite.

  • Foster strong collaboration with Product Managers, Engineering teams, and global UX colleagues to deliver user-centric, high-impact solutions.

📝 Enhancement Note: This role is positioned as a foundational UX hire within a specific product vertical (UK Wealth). The emphasis on "building design foundations from the ground up" and "first dedicated UX hire" suggests significant autonomy and the opportunity to establish design processes and standards. The hybrid nature, coupled with access to global UX teams, indicates a balance of independent work and collaborative learning within a structured environment.

📈 Primary Responsibilities

  • Lead and execute user research methodologies, including in-depth interviews, contextual inquiries, and usability testing sessions with target users (IFAs and wealth managers).

  • Synthesize qualitative and quantitative research data to identify user needs, pain points, and opportunities for product improvement.

  • Translate user insights and business requirements into intuitive user interface (UI) designs, wireframes, user flows, and interactive prototypes.

  • Champion user-centred design principles throughout the product development lifecycle, from ideation to implementation.

  • Develop, document, and maintain a comprehensive design system, ensuring adherence to brand guidelines and promoting design consistency across all UK Wealth products.

  • Collaborate closely with Product Managers to define product requirements and with Engineering teams to ensure accurate and efficient implementation of designs.

  • Present design concepts and research findings to stakeholders at various levels, effectively articulating design rationale and user impact.

  • Contribute to the strategic direction of the product by providing user-centric perspectives and advocating for user needs.

  • Participate actively in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, providing design input and support.

📝 Enhancement Note: The core responsibilities highlight a blend of strategic influence and hands-on design execution. Responsibilities like "influencing product direction" and "shaping design foundations" indicate a senior-level contribution, while "creating wireframes, user flows, and interactive prototypes" point to the essential tactical design work. The explicit mention of IFAs and wealth managers as target users requires a deep understanding of the financial services domain.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design (e.g., Interaction Design, Graphic Design, Human-Computer Interaction), Psychology, or a related field is typically expected for mid-level product design roles. Equivalent practical experience will also be considered.

Experience: A minimum of 2-5 years of professional experience in UX research, UX design, or a hybrid Product Design role, with a proven track record of delivering user-centred digital products.

Required Skills:

  • Demonstrated experience in conducting user research, including user interviews, usability testing, and discovery sessions.

  • Strong proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.

  • Ability to create clear and effective wireframes, user flows, and interactive prototypes.

  • Experience in designing intuitive and aesthetically pleasing user interfaces (UI).

  • Familiarity with Agile development methodologies and cross-functional team collaboration.

  • Excellent analytical and problem-solving skills, with the ability to synthesize complex information into actionable design insights.

  • Strong communication and presentation skills, with the ability to articulate design decisions and user insights effectively to diverse audiences. Preferred Skills:

  • Experience in building or contributing to design systems.

  • Familiarity with the financial services industry, particularly wealth management or investment advisory.

  • Understanding of front-end development principles (HTML, CSS, JavaScript) to inform design feasibility.

  • Experience with user journey mapping and service blueprinting.

  • Knowledge of accessibility standards (WCAG) and inclusive design practices.

📝 Enhancement Note: The experience level is inferred from the "2-5 years" AI-generated data, aligning with a mid-level role that requires independent contribution and leadership in research and design. The "first dedicated UX hire" aspect implies the need for someone who can not only execute but also establish best practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A curated portfolio showcasing at least 3-5 significant UX/Product Design projects.

  • Each project must clearly articulate the problem statement, your role and contributions, the design process followed, key challenges, and the ultimate impact or outcome.

  • Demonstrations of user research methodologies employed and how insights informed design decisions are critical.

  • Examples of wireframes, user flows, interactive prototypes, and high-fidelity UI designs.

  • Evidence of collaborative work within cross-functional teams (e.g., Product, Engineering).

  • Projects that highlight experience with design systems or component-based design are highly advantageous. Process Documentation:

  • Showcase a structured approach to design, detailing how you move from understanding a problem to delivering a solution.

  • Examples of how you have documented user research findings, design specifications, and design system components.

  • Illustrate your ability to work within and adapt to Agile development processes.

  • Demonstrate how you measure the success of your designs, referencing metrics or user feedback.

📝 Enhancement Note: For a foundational UX role, the portfolio is paramount. It needs to demonstrate not just design execution but also the strategic thinking, research capabilities, and process discipline required to establish design foundations. Emphasis should be placed on showcasing how user insights directly led to tangible product improvements.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level Product Designer (2-5 years of experience) in London, the estimated annual salary range is £50,000 - £75,000. This range accounts for the specific responsibilities, the foundational nature of the role, and the cost of living in London.

Benefits:

  • Generous Annual Leave: 25 days of annual leave, with the option to purchase an additional 5 days.

  • Family Support: Enhanced paternity, maternity, and shared parental leave policies.

  • Retirement Planning: Comprehensive pension scheme to secure your financial future.

  • Professional Development: Sponsored learning and development opportunities, including support for formal qualifications and career advancement.

  • Health & Wellbeing:

    • Private medical insurance for comprehensive healthcare coverage.
    • Discounted gym memberships to support an active lifestyle.
    • Eye care services and annual flu jab services.
  • Commuting: Bike to Work scheme offering tax-efficient cycling for commuting.

Working Hours: Standard full-time working hours are expected to be around 40 hours per week. The role offers hybrid flexibility, allowing for a balance between office-based collaboration and remote work.

📝 Enhancement Note: The salary range is an estimation based on typical market rates for a Product Designer with 2-5 years of experience in London. Factors considered include the specific responsibilities of a foundational UX hire, the company's sector (FinTech), and the cost of living in a major city like London. The provided benefits are detailed as per the input, highlighting a strong package focused on employee wellbeing and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Data & Technology. FE fundinfo is a key player in providing integrated financial data and technology solutions for the investment industry, serving clients across the UK, Europe, and Asia-Pacific. This sector demands accuracy, reliability, and innovation.

Company Size: While not explicitly stated in the provided data, the existence of a "global UX community" and multiple office locations (Woking, Soho) suggests a medium to large-sized organization. This implies established processes but also potential for impact as a pioneer in the UK Wealth UX team.

Founded: The founding date is not provided, but the company's established presence in multiple regions indicates a mature organization with a history of growth and adaptation.

Team Structure:

  • The UK Wealth product team is growing, and this role is the first dedicated UX hire within it.

  • You will work closely with Product Managers and Engineering teams, indicating a collaborative, integrated product development structure.

  • There is a "global UX community" within FE fundinfo, suggesting a network of designers across different regions or product groups for knowledge sharing and support.

  • Reporting lines are likely to be within the UK Wealth product leadership, with dotted line support or interaction with the broader global UX function. Methodology:

  • Data-Driven Decision Making: FE fundinfo leverages data to provide insights, suggesting that design decisions should be grounded in research and analytics.

  • User-Centred Design: Despite this being the first dedicated UX hire in the UK, the emphasis on user research and user-focused solutions indicates a commitment to this methodology.

  • Agile Development: The team operates within Agile environments, requiring iterative design processes and close collaboration with development.

  • Innovation: The mention of "next-generation investment technology" and "AI-driven innovation" points to a forward-thinking approach to product development.

Company Website: https://www.fefundinfo.com/

📝 Enhancement Note: The company culture is characterized by a blend of established financial services expertise and a drive for technological innovation. The "first dedicated UX hire" status for this role is a significant cultural indicator, suggesting an organization that is maturing its design maturity and is open to establishing new processes and standards. The global UX community offers a crucial support system for a new team member.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer. It requires independent execution of design tasks, leadership in user research within the UK Wealth team, and the ability to influence product direction. It's a step up from a junior designer, demanding ownership and strategic input, but not yet at a Senior or Lead level that would involve managing a team.

Reporting Structure: You will report to the leadership within the UK Wealth product team. While this role is the first dedicated UX hire in this specific team, there is an existing global UX community that offers opportunities for mentorship, knowledge sharing, and potential career trajectory discussions beyond the immediate team.

Operations Impact: As the primary UX designer for the UK Wealth product, your work will directly impact financial advisers and wealth managers, influencing their daily workflows and client interactions. By improving the usability and effectiveness of FE fundinfo's investment technology, you will contribute to client satisfaction, operational efficiency for users, and ultimately, the company's market position and revenue growth.

Growth Opportunities:

  • Establish Design Foundations: Opportunity to define and implement UX best practices, design systems, and research processes within the UK Wealth team.

  • Skill Specialization: Deepen expertise in financial technology UX, user research within niche professional domains, and design system development.

  • Product Leadership: Grow into a Senior Product Designer role, taking on more complex projects, mentoring junior designers, or leading specific product initiatives.

  • Cross-Functional Influence: Develop strong relationships across Product, Engineering, and Sales, increasing influence on product strategy and business outcomes.

  • Global Exposure: Contribute to and learn from a global UX community, gaining broader perspectives on design challenges and solutions across different markets.

📝 Enhancement Note: The "first dedicated UX hire" status is a key factor in assessing growth. It means the individual will have a significant opportunity to define their role and impact, which can accelerate career progression. The growth opportunities are framed around building out design function and contributing strategically, aligning with a mid-level individual ready to take on more responsibility.

🌐 Work Environment

Office Type: Hybrid work model. This involves a combination of remote work and in-office presence at FE fundinfo's London offices (Soho or Woking). This structure aims to balance the benefits of focused remote work with the advantages of in-person collaboration.

Office Location(s): London (Soho and Woking), United Kingdom. These locations provide access to a vibrant business environment and professional networks.

Workspace Context:

  • Collaborative Environment: The hybrid model encourages collaboration, with office days likely dedicated to team meetings, workshops, brainstorming sessions, and user research activities that benefit from face-to-face interaction.

  • Tools & Technology: Access to industry-standard design and prototyping tools (e.g., Figma, Sketch) is expected. The company likely provides necessary software licenses and hardware.

  • Team Interaction: While working remotely, communication will be facilitated through digital channels (e.g., Slack, Teams, Zoom). In-office days offer direct interaction with Product Managers, Engineers, and fellow UX professionals within the global community.

Work Schedule: Standard full-time hours (approximately 40 hours per week) are expected. The hybrid arrangement offers flexibility in terms of where work is performed on designated remote days, allowing for better work-life integration.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment. For a UX designer, this means being adept at both remote collaboration and in-person brainstorming/research. The dual office locations (Soho and Woking) might offer different working experiences, and candidates should inquire about the primary team location and expected office attendance.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A brief call with a recruiter to assess basic qualifications, motivation, and cultural fit.

  • Portfolio Review & Technical Interview: A deeper dive into your portfolio with hiring managers or senior designers. Expect to walk through 1-2 key projects, discussing your process, decision-making, and impact. This stage will assess your UX research, design thinking, and technical tool proficiency.

  • Case Study/Design Challenge: You may be given a design challenge to complete within a set timeframe (e.g., a few days) or a live design exercise during an interview. This will test your problem-solving skills, design approach, and ability to work under pressure.

  • Team/Stakeholder Interviews: Meetings with Product Managers, Engineers, and potentially other stakeholders from the UK Wealth team. This assesses collaboration skills, communication style, and how well you align with the team's working dynamics.

  • Final Interview: A concluding conversation, potentially with a senior leader, to finalize the decision and discuss role expectations.

Portfolio Review Tips:

  • Tell a Story: Structure your portfolio around clear narratives for each project. Explain the "why" behind your decisions.

  • Show, Don't Just Tell: Include visual artifacts like wireframes, user flows, prototypes, and final UI designs.

  • Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

  • Highlight Your Process: Clearly outline your research methods, ideation techniques, prototyping approach, and how you iterated based on feedback.

  • Tailor to the Role: Emphasize projects that demonstrate experience with complex user interfaces, B2B applications, or financial services, if applicable. Showcase your ability to build design systems or work with them.

Challenge Preparation:

  • Understand the Domain: Research FE fundinfo, its products, and the financial advisory/wealth management industry. Identify potential user needs or pain points.

  • Focus on Process: For design challenges, prioritize demonstrating a structured problem-solving approach over delivering a polished final UI within a short timeframe.

  • Communicate Your Thinking: Articulate your assumptions, design choices, and trade-offs clearly and concisely. Practice explaining your thought process out loud.

📝 Enhancement Note: The interview process is likely to be thorough, given the importance of establishing a strong UX foundation. The portfolio review will be a critical gate, so candidates should invest significant time in preparing compelling case studies that highlight their end-to-end design process and impact.

🛠 Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma, Sketch, or similar industry-standard tools are essential for wireframing, UI design, and interactive prototyping. Proficiency in at least one is required.

  • Design System Management: Experience with tools or methodologies for building and maintaining design systems (e.g., Storybook, Zeroheight, or Figma's component libraries).

  • User Research Platforms: Tools for conducting remote interviews, usability testing, and surveys (e.g., UserTesting.com, Lookback, SurveyMonkey, Google Forms).

Analytics & Reporting:

  • Product Analytics: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or similar to understand user behaviour and track product performance.

  • Data Visualization: Ability to interpret data and potentially create basic visualizations to support design insights.

CRM & Automation:

  • While not directly used by Product Designers, an understanding of how CRM systems (like Salesforce) and marketing automation tools integrate with user-facing products can be beneficial for context.

  • Collaboration & Project Management: Tools such as Jira, Confluence, Slack, and Microsoft Teams are standard for cross-functional team communication and project tracking within Agile environments.

📝 Enhancement Note: The primary focus for this role is on design and research tools. Proficiency in Figma or Sketch is explicitly mentioned, making them key requirements. The ability to work with or build design systems is also highlighted as a preferred skill, indicating its importance for ensuring consistency across FE fundinfo's growing product suite.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A commitment to understanding and addressing the needs of financial professionals and their clients through thoughtful design.

  • Collaboration: Working effectively with Product, Engineering, and global UX teams to achieve shared goals.

  • Innovation: Embracing new technologies and approaches to create "next-generation" investment solutions.

  • Ownership & Autonomy: Taking responsibility for the design process and outcomes, especially as the first dedicated UX hire in the UK Wealth team.

  • Data-Informed Decisions: Using research and analytics to guide design choices and measure impact.

  • Efficiency & Scalability: Building design systems and processes that can be leveraged across multiple products and teams.

Collaboration Style:

  • Cross-Functional Integration: Close partnership with Product Management for requirements and Engineering for implementation.

  • Iterative Feedback: Openness to feedback from peers, stakeholders, and users, and a willingness to iterate on designs.

  • Knowledge Sharing: Participating in the global UX community to share learnings and best practices, and to receive support.

  • Agile Mindset: Embracing flexibility, rapid iteration, and continuous improvement within development sprints.

📝 Enhancement Note: The values emphasize a blend of user advocacy, collaborative teamwork, and a forward-thinking approach to technology. For a foundational UX hire, demonstrating an ability to embody these values, particularly ownership and collaboration, will be crucial for success and integration into the team.

⚡ Challenges & Growth Opportunities

Challenges:

  • Establishing Design Maturity: As the first dedicated UX hire in the UK Wealth team, you will need to build processes, advocate for UX best practices, and gain buy-in from stakeholders.

  • Understanding a Niche Domain: Deeply learning the intricacies of financial advisory and wealth management workflows to design effective solutions.

  • Balancing Stakeholder Needs: Navigating diverse requirements from Product, Engineering, and business stakeholders while maintaining a strong user focus.

  • Hybrid Work Dynamics: Effectively collaborating and building relationships within a hybrid work model, ensuring seamless communication and integration.

  • Scaling Design Systems: Developing and maintaining a design system that can effectively support a growing product portfolio.

Learning & Development Opportunities:

  • Industry Expertise: Gain in-depth knowledge of the FinTech sector, specifically investment technology and wealth management platforms.

  • Design Leadership: Develop skills in influencing product strategy, establishing design processes, and potentially mentoring future UX hires.

  • Advanced UX Techniques: Opportunities to explore and implement advanced research methods, interaction design patterns, and accessibility standards.

  • Cross-functional Acumen: Enhance understanding of product management, software development lifecycles, and business strategy within a financial data context.

  • Global UX Network: Leverage the global UX community for continuous learning, mentorship, and exposure to diverse design challenges and solutions.

📝 Enhancement Note: The primary challenge is the "foundational" aspect of the role, requiring initiative and strategic thinking beyond typical execution. The growth opportunities are directly linked to overcoming these challenges by building out the UX function and gaining specialized domain expertise.

💡 Interview Preparation

Strategy Questions:

  • "How would you approach establishing a user research program from scratch within a growing product team?" (Focus on methodology, stakeholder buy-in, and iterative implementation).

  • "Describe a time you had to influence product direction based on user research insights. What was the outcome?" (Highlight your ability to translate data into actionable strategy and communicate effectively).

  • "Walk us through your process for designing a new feature for a complex B2B application. What trade-offs did you consider?" (Demonstrate your end-to-end design process, problem-solving, and understanding of constraints).

  • "How do you balance user needs with business objectives and technical feasibility?" (Show your pragmatic approach to design and ability to find optimal solutions). Company & Culture Questions:

  • "What interests you about FE fundinfo and the financial technology sector?" (Research company mission, products, and market position).

  • "How do you see yourself contributing to our global UX community and establishing design practices within the UK Wealth team?" (Address your proactive approach and understanding of the "first hire" context).

  • "Describe your ideal collaboration style with Product Managers and Engineers." (Emphasize communication, transparency, and shared ownership). Portfolio Presentation Strategy:

  • Structure: Begin with a high-level overview of the project, then dive into the problem, your role, research, design process, key decisions, and finally, the results and learnings.

  • Visuals: Use clear, well-annotated visuals (wireframes, flows, prototypes, final designs) to illustrate your points.

  • Storytelling: Frame your projects as narratives. What was the challenge? How did you solve it? What was the impact?

  • Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and how you would approach similar problems in the future. Practice articulating your thought process clearly.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, strong research capabilities, and the ability to establish and grow a design function. The portfolio is the primary tool for showcasing these skills, so practicing its presentation is crucial.

📌 Application Steps

To apply for this Product Designer position:

  • Submit your application through the provided link on the Workable platform.

  • Portfolio Customization: Ensure your portfolio clearly highlights projects demonstrating your UX research, wireframing, prototyping, and UI design skills, with a focus on problem-solving and user impact. Tailor your project selection to showcase experience relevant to financial technology or complex B2B applications if possible.

  • Resume Optimization: Update your resume to emphasize achievements and responsibilities related to user research, design system development, Agile collaboration, and translating insights into actionable design solutions. Use keywords from the job description like "UX Research," "Figma," "Prototyping," and "Design Systems."

  • Interview Preparation: Practice articulating your design process, research methodologies, and project outcomes clearly. Prepare to discuss specific examples of how you've influenced product direction and collaborated with cross-functional teams. Rehearse your portfolio walkthrough.

  • Company Research: Thoroughly research FE fundinfo's mission, products, and target market. Understand their position in the financial technology landscape and consider how your design contributions can support their goals. Prepare thoughtful questions about the company culture, the UK Wealth team's objectives, and the future of UX at FE fundinfo.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates need experience in UX research and design, with proficiency in tools like Figma or Sketch. Ability to work in Agile environments and synthesize research findings into clear design insights is required.