Senior UX Designer - Central Technology | Concepteur·trice UX sénior·e - Technologies centrales

📍 Job Overview

Job Title: Senior UX Designer - Central Technology | Concepteur·trice UX sénior·e - Technologies centrales

Company: Behaviour Interactive

Location: Montreal, QC, Canada

Job Type: Permanent Full-Time | Permanent temps-plein

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-05-27

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the UX strategy and design for player-facing platforms and internal tools, including LiveOps and CMS, with a focus on optimizing complex workflows and creating scalable interaction models.

• Drive clarity, usability, and efficiency across complex ecosystems by collaborating closely with Product, Engineering, Data, and LiveOps teams.

• Shape UX strategy and drive a systems-thinking approach aligned with both user and business needs for critical product areas.

• Develop intuitive and scalable experiences that balance internal operational efficiency with player clarity and seamless user journeys.

📝 Enhancement Note: This role is situated within a "Central Technology" team, indicating a focus on foundational systems, shared platforms, and internal tooling that support various game development and live operations functions. The emphasis on "scalable interaction models" and "systems thinking" points towards a need for a designer who can think holistically about user experiences across multiple products and stakeholders, rather than solely focusing on individual game features. The integration of "LiveOps, CMS, account experiences" suggests a need for experience with complex, data-driven, and evolving user interfaces.

📈 Primary Responsibilities

• Own and drive UX strategy across player platforms, LiveOps, Content Management Systems (CMS), and account management experiences.

• Design and optimize complex workflows to ensure efficient operations and seamless user journeys for both internal teams and external players.

• Create scalable interaction models that effectively balance internal operational efficiency with player clarity and satisfaction.

• Produce detailed wireframes, user flows, and high-fidelity prototypes using Figma to communicate design concepts.

• Leverage user research, usability testing, and data insights to identify friction points and drive continuous improvements in user experience.

• Collaborate effectively with Product, Engineering, and LiveOps teams to deliver consistent, high-quality experiences.

• Contribute to and maintain design systems to ensure consistency and scalability across all platforms and tools.

📝 Enhancement Note: The responsibilities highlight a blend of strategic ownership ("Own and drive UX strategy"), tactical execution ("Produce wireframes, user flows, and high-fidelity prototypes"), and cross-functional collaboration. The emphasis on "complex workflows" and "scalable interaction models" suggests the need for a designer comfortable with intricate systems and a "systems thinking" approach, common in operations and platform design roles.

🎓 Skills & Qualifications

Education: While specific educational requirements are not detailed, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, or a related field is typically expected for Senior UX Designer roles. Equivalent practical experience will also be considered.

Experience:

• 5+ years of professional experience in User Experience (UX) design, with a proven track record of designing and shipping complex digital products.

• Demonstrated experience in designing for live-operated products, Software as a Service (SaaS) tools, or platforms adjacent to the gaming industry.

Required Skills:

• UX Strategy: Ability to define and drive UX vision and strategy for complex product ecosystems.

• Figma Proficiency: Expert-level skills in using Figma for wireframing, user flows, prototyping, and design system management.

• Wireframing & Prototyping: Proficient in creating low-fidelity wireframes, detailed user flows, and high-fidelity interactive prototypes.

• User Research & Testing: Experience in planning, conducting, and synthesizing findings from usability testing, user interviews, and data analysis.

• Interaction Design: Strong understanding of interaction design principles and ability to create intuitive and efficient user interfaces.

• Systems Thinking: Ability to understand and design for complex systems, considering interdependencies and scalability.

Preferred Skills:

• Experience with Adobe Creative Suite (e.g., Photoshop, Illustrator) for asset creation or supplementary design tasks.

• Familiarity with game development pipelines, live operations (LiveOps), or Content Management Systems (CMS).

• Experience designing for account management or player profile systems.

• Understanding of data analysis and its application to UX decision-making.

📝 Enhancement Note: The requirement for "complex systems, internal tools, or platform UX" in the portfolio, alongside "live-operated products, SaaS tools, or game-adjacent platforms," strongly suggests a need for candidates experienced in enterprise-level or platform-focused design, which often overlaps with the requirements of operations-centric roles that manage complex internal systems and large-scale user bases.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio showcasing a minimum of 5 years of UX design work, with a clear emphasis on complex systems, internal tools, or platform UX.

• Demonstrate experience in designing for live-operated products, SaaS tools, or game-adjacent platforms.

• Include case studies that detail the problem, your design process, your specific contributions, and the impact of your solutions (quantifiable metrics are a plus).

Process Documentation:

• Portfolio entries should clearly outline the design process followed, from initial research and ideation through to final implementation and iteration.

• Highlight how user research, usability testing, and data insights were integrated into the design process to drive improvements.

• Demonstrate experience in collaborating with cross-functional teams (Product, Engineering, LiveOps) and how design decisions were communicated and justified.

• Examples of contributions to or creation of design systems should be included to show an understanding of scalable design practices.

📝 Enhancement Note: The emphasis on a "strong portfolio demonstrating complex systems, internal tools, or platform UX" is critical. This implies candidates should prepare case studies that go beyond typical consumer-facing app design and delve into the intricacies of systems that manage data, workflows, and multiple user types, which is highly relevant for operations-focused roles.

💵 Compensation & Benefits

Salary Range: For a Senior UX Designer in Montreal, QC, with 5-10 years of experience, the estimated salary range is CAD $95,000 - $140,000 per year. This estimation is based on industry benchmarks for senior design roles in major Canadian tech hubs, considering the company's size and industry.

Benefits:

• Comprehensive health and dental insurance plans.

• Retirement savings plans (e.g., RRSP matching).

• Generous paid time off (vacation, personal days, holidays).

• Professional development opportunities, including training, conferences, and access to learning resources.

• Employee Assistance Program (EAP) for mental health and well-being support.

• Potential for performance-based bonuses or stock options.

• Access to the company's games and potential employee discounts.

• Hybrid work model offering flexibility between remote and in-office work.

Working Hours: Standard full-time working hours are approximately 40 hours per week. While the role is hybrid, core working hours are expected to facilitate collaboration with teams across different time zones, particularly during business hours in Montreal. Flexibility may be offered depending on team needs and project deadlines.

📝 Enhancement Note: Salary estimates are based on data from reputable compensation platforms for UX Designers in Montreal, factoring in the "Senior" title and the specified experience range. The benefits listed are standard for a company of Behaviour Interactive's size and industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Video Game Development & Interactive Entertainment. Behaviour Interactive operates within a highly creative, fast-paced, and collaborative industry known for innovation and pushing technological boundaries. The company's dual focus on Services (work-for-hire for major entertainment brands) and Original Games (like Dead by Daylight) fosters a dynamic environment with diverse project types and client interactions.

Company Size: Over 1200 passionate employees across multiple studios (Montreal, Toronto, Rotterdam, UK). This indicates a large, established organization with mature processes and a significant operational infrastructure.

Founded: Behaviour Interactive was founded in 1992, giving it a long history and deep expertise in the gaming industry. This longevity suggests stability and a well-developed organizational structure.

Team Structure: The "Central Technology" team likely serves as a core engineering and design hub, providing foundational systems, tools, and platforms that other game-specific or service-specific teams leverage. This structure implies a high degree of cross-functional collaboration and a need for clear communication and standardized practices. The UX Designer will report into a design lead or a product management lead within this central technology group.

Methodology: Behaviour Interactive likely employs agile methodologies (Scrum, Kanban) for its development cycles. For UX, this means iterative design, continuous feedback integration, and close collaboration with engineering and product management throughout the development process. The emphasis on "systems thinking" and "design systems" points to a structured approach to managing complexity and ensuring consistency.

Company Website: https://www.bhvr.com/

📝 Enhancement Note: The company's size and industry suggest a professional, structured environment with significant resources. The "Central Technology" team context implies a role that supports multiple product lines and internal operations, requiring strong collaboration and a focus on scalable, reusable design solutions.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a mid-to-late career stage where individuals are expected to lead design initiatives, mentor junior designers, and influence product strategy. The focus on "Central Technology" and "complex systems" places this role at a critical juncture, bridging user experience principles with the technical and operational realities of large-scale game development and live services.

Reporting Structure: The Senior UX Designer will likely report to a Design Manager or Director within the Central Technology department. They will work closely with Product Managers, Engineering Leads, LiveOps Managers, and potentially Data Analysts, forming a core cross-functional team.

Operations Impact: This role has a significant impact on operational efficiency and player experience. By optimizing account management, LiveOps tools, and content systems, the Senior UX Designer directly influences how internal teams manage games and how players interact with the game ecosystem. Improvements in these areas can lead to reduced operational costs, faster content deployment, increased player engagement, and enhanced player satisfaction.

Growth Opportunities:

• Specialization: Deepen expertise in platform UX, live operations design, or design systems within the gaming industry.

• Leadership: Transition into a Lead UX Designer or Design Manager role, managing a team of designers and overseeing larger strategic initiatives within Central Technology or other departments.

• Product Strategy: Grow into a Product Owner or Senior Product Manager role, leveraging UX expertise to define product roadmaps and business objectives.

• Cross-Disciplinary Learning: Gain in-depth knowledge of game development lifecycles, live operations management, and backend systems through close collaboration with engineering and operations teams.

📝 Enhancement Note: The "Senior" designation and the focus on "Central Technology" suggest a role with significant autonomy and influence. Growth opportunities are likely to involve increased strategic responsibility, team leadership, or specialization within the complex domain of game operations and platform design.

🌐 Work Environment

Office Type: Behaviour Interactive operates with a hybrid work model. This means the role involves a blend of in-office collaboration and remote work. The Montreal studio is likely a modern, well-equipped office designed to foster creativity and collaboration.

Office Location(s): The primary location for this role is Montreal, Quebec, Canada. Behaviour Interactive also has studios in Toronto, Rotterdam, and the UK. The Montreal office will serve as the main hub for this position.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on cross-functional teams necessitate a collaborative workspace. Expect opportunities for in-person brainstorming sessions, design critiques, and team meetings.

• Technology & Tools: Employees have access to industry-standard design and development tools, including high-performance workstations, software licenses (Figma, Adobe Suite), and internal development platforms.

• Team Interaction: Regular interaction with Product Managers, Engineers, Data Analysts, LiveOps specialists, and other designers will be integral to the role, fostering a dynamic and knowledge-rich environment.

Work Schedule: The hybrid arrangement allows for flexibility. Employees will typically spend a portion of their week in the Montreal office and the remainder working remotely. Specific days in the office may be coordinated with the team to maximize collaborative opportunities. Standard business hours will apply, with flexibility managed by team leads.

📝 Enhancement Note: The hybrid nature of the work environment is a key feature. Candidates should be comfortable with a mix of in-office and remote work, and possess the self-discipline to be productive in both settings. The collaborative aspect is crucial, especially for a role involving complex systems and cross-functional teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest in Behaviour Interactive.

• Portfolio Review & Technical Interview: A deep dive into your portfolio with hiring managers and/or senior designers. This will focus on your process, problem-solving skills, and experience with complex systems. Expect to discuss specific case studies in detail.

• Cross-Functional Interview: An interview with key stakeholders from Product, Engineering, and LiveOps teams. This assesses your ability to collaborate, communicate effectively, and understand technical and operational constraints.

• Practical Exercise/Case Study: You may be asked to complete a take-home assignment or a live design challenge focused on a relevant problem (e.g., designing a workflow for a CMS feature, optimizing an account management flow).

• Final Interview: A discussion with a Director or VP to assess strategic thinking, leadership potential, and overall fit with the company culture.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each case study. Explain why you made certain decisions, not just what you did.

• Highlight Complexity: Select projects that demonstrate your experience with complex systems, internal tools, or platform UX. Show how you managed intricate user flows and requirements.

• Quantify Impact: Whenever possible, include metrics that demonstrate the positive impact of your designs (e.g., increased efficiency, reduced error rates, improved user satisfaction scores).

• Showcase Figma Skills: Ensure your prototypes are well-crafted and clearly demonstrate your proficiency in Figma.

• Tailor to the Role: Emphasize projects related to live operations, content management, or account systems, as these are key areas for this role.

Challenge Preparation:

• Understand the Context: If provided with a take-home challenge, thoroughly understand the problem statement and the target users (players and internal teams).

• Structure Your Approach: For live challenges, outline your plan before diving in. For take-home assignments, structure your presentation logically (Problem, Research, Ideation, Solution, Rationale, Next Steps).

• Think Systemically: Consider how your proposed solution fits within the broader ecosystem of Behaviour Interactive's technology.

• Communicate Clearly: Practice articulating your design decisions and rationale concisely and persuasively.

📝 Enhancement Note: The interview process is geared towards assessing not just design skill, but also the ability to operate within a complex, cross-functional, and technically demanding environment. The emphasis on "complex systems" and "internal tools" in the portfolio review is a key differentiator.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for wireframing, user flows, prototyping, and design system management. Expect advanced usage and contribution to design system components.

• Adobe Creative Suite: Useful for asset creation, image editing, and potentially supplementary design tasks (e.g., Photoshop, Illustrator).

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools might be beneficial, though Figma is specified as the core requirement.

Analytics & Reporting:

• Data Visualization Tools: Experience with tools like Tableau, Power BI, or similar platforms for analyzing user data and performance metrics is advantageous.

• Web Analytics: Familiarity with tools like Google Analytics or Amplitude for understanding player behavior and platform usage.

• Internal Dashboards: Understanding how to interpret data presented in internal dashboards used by LiveOps and Product teams.

CRM & Automation:

• While not directly a CRM role, understanding how player data is managed within CRM-like systems or player databases is relevant for designing account experiences and LiveOps tools.

• Familiarity with Content Management Systems (CMS) and Live Operations (LiveOps) platforms is a significant plus, as these are core areas of focus for the role.

📝 Enhancement Note: The explicit mention of Figma and the focus on LiveOps/CMS tools indicate a need for practical, hands-on experience with specific industry-standard software and platforms relevant to game development operations.

👥 Team Culture & Values

Operations Values:

• Player-Centricity: While focused on internal tools and systems, the ultimate goal is to enhance the player experience and engagement. Designs should always consider the end-user.

• Collaboration: Strong emphasis on working effectively with diverse teams (Product, Engineering, LiveOps, Data) to achieve shared goals. Open communication and constructive feedback are key.

• Innovation & Creativity: Behaviour Interactive is a game development studio, valuing creative problem-solving and pushing the boundaries of technology and design.

• Efficiency & Scalability: Designs must be efficient for internal operations and scalable to support the company's growing portfolio of games and services.

• Adaptability: The gaming industry is dynamic; the ability to adapt to changing requirements, technologies, and player feedback is crucial.

Collaboration Style:

• Cross-Functional Integration: Expect close collaboration with product managers to define requirements, engineers to implement designs, and LiveOps teams to understand operational needs and constraints.

• Process Review & Feedback: A culture of iterative design, where designs are regularly reviewed by peers and stakeholders, and feedback is actively sought and incorporated.

• Knowledge Sharing: Encouragement of sharing best practices, design patterns, and insights across teams, particularly through the design system.

📝 Enhancement Note: The company's commitment to diversity and inclusion, as stated in their description, is a significant cultural value. Candidates should align with an environment that celebrates diverse perspectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively mediating between the needs of internal operations teams (efficiency, control) and player experience (clarity, ease of use) across complex systems.

• Designing for Scale: Creating intuitive and efficient UX for systems that support a large player base and a growing portfolio of games, requiring robust and scalable design solutions.

• Technical Constraints: Working within the technical limitations and development cycles of game development, requiring pragmatic and adaptable design approaches.

• Evolving Industry: Staying abreast of rapid changes in UX design, game technology, and player expectations in the competitive gaming landscape.

Learning & Development Opportunities:

• Deep Dive into Game Operations: Gain extensive knowledge of live operations, content management, and account systems specific to the gaming industry.

• Advanced Systems Design: Master the design of complex, interconnected systems and contribute to the evolution of enterprise-level design systems.

• Industry Conferences & Training: Opportunities to attend relevant UX and game development conferences, and access to online learning platforms for skill enhancement.

• Mentorship: Potential for mentorship from senior design leaders within the organization, guiding career progression and skill development.

📝 Enhancement Note: The challenges presented are common in senior roles within technology-focused operations, requiring strategic thinking, strong problem-solving skills, and the ability to navigate complex environments.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex workflow for an internal tool. What was the challenge, how did you approach it, and what was the outcome?" (Focus on process, systems thinking, and collaboration).

• "How do you balance the needs of internal operational efficiency with the requirements of a user-friendly player experience?" (Prepare examples demonstrating this balance).

Company & Culture Questions:

• "What interests you about Behaviour Interactive and the gaming industry?" (Research company values, recent games, and industry trends).

• "How do you contribute to a collaborative team environment, especially in a hybrid setting?" (Prepare examples of successful cross-functional collaboration).

Portfolio Presentation Strategy:

• Storytelling: Frame your case studies as narratives, highlighting the problem, your journey, and the impact.

• Focus on Your Role: Clearly articulate your specific contributions, especially in team-based projects.

• Explain Your "Why": Be ready to defend your design decisions with user insights, data, and strategic rationale.

• Showcase Figma: Be prepared to walk through prototypes in Figma, demonstrating your interaction design skills and understanding of the tool.

• Address Role Specifics: Tailor your presentation to highlight experience with complex systems, internal tools, and live operations.

📝 Enhancement Note: Preparation should focus on demonstrating not just design proficiency, but also strategic thinking, strong communication, and the ability to thrive in a collaborative, hybrid environment within the specific context of the gaming industry.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on jobs.lever.co.

• Portfolio Customization: Ensure your portfolio prominently features projects demonstrating your experience with complex systems, internal tools, or platform UX, aligning with the role's core requirements.

• Resume Optimization: Tailor your resume to highlight your 5+ years of UX design experience, proficiency in Figma, and any relevant experience with live-operated products, SaaS, or game-adjacent platforms. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and collaboration skills. Prepare specific examples for behavioral and situational interview questions.

• Company Research: Familiarize yourself with Behaviour Interactive's games, company culture, and their position in the gaming industry to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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