Lead UX Designer
π Job Overview
Job Title: Lead UX Designer
Company: Billtrust US Careers
Location: United States (Remote)
Job Type: Full-Time
Category: UX/Product Design, Technology
Date Posted: 2026-06-15
Experience Level: 8+ Years (with progression to Lead/Senior IC)
Remote Status: Fully Remote
π Role Summary
-
Drive end-to-end product design strategy and execution for complex, multi-step B2B SaaS products, with a strong emphasis on AI-native features and user experience.
-
Lead the creation of cross-platform user flows, interaction models, and high-fidelity design specifications, ensuring seamless translation to engineering.
-
Champion design quality, establish best practices, and mentor junior designers, fostering a culture of excellence and continuous improvement within the design team.
-
Operate at the intersection of user insight, business strategy, and emerging technology, leveraging AI tools and data analytics to inform design decisions and drive measurable product outcomes.
π Enhancement Note: This role is positioned as a senior individual contributor with significant leadership responsibilities in design strategy and execution. The emphasis on AI-native features and the use of AI tools in the design process itself indicates a forward-thinking product organization. The requirement for data literacy and linking design to measurable outcomes is critical for this role, suggesting a strong focus on ROI and business impact.
π Primary Responsibilities
-
Design Leadership & Execution:
- Drive end-to-end design ownership for complex, multi-step SaaS products, from initial problem framing and hypothesis validation to high-fidelity prototyping and production-ready delivery.
- Develop comprehensive user flows, interaction models, and detailed design specifications that ensure clean and efficient implementation by engineering teams.
- Design and integrate AI-native product experiences, including conversational UI, predictive features, AI output states, and human-AI interaction patterns, with the same rigor as traditional product surfaces.
- Leverage AI design tools and agentic workflows to accelerate design exploration, generate diverse design variations, and reduce time-to-validation for new features and concepts.
- Champion and elevate design quality across the team by establishing reusable patterns, raising the bar on craft, ensuring consistency, and optimizing usability.
-
Research & Insight Generation:
- Plan, execute, and synthesize findings from generative and evaluative user research (usability studies, interviews, etc.) to continuously inform and refine product direction.
- Analyze qualitative and quantitative signals, including usability study results, product analytics, customer feedback, and market analysis, to generate clear, actionable design recommendations.
- Utilize product analytics tools (e.g., Amplitude, Mixpanel) to independently pull data, form hypotheses, and directly connect design decisions to measurable business and user outcomes.
- Proactively identify friction points and opportunities within existing user experiences, driving validated improvements backed by robust evidence rather than assumptions.
-
Strategy & Cross-Functional Collaboration:
- Clearly frame design problems, effectively connecting user needs and pain points with tangible business outcomes and technical constraints.
- Actively contribute to product strategy discussions, providing constructive pushback when proposed solutions may not serve user needs or compromise long-term product integrity.
- Collaborate seamlessly with product managers, engineers, stakeholders, and other cross-functional teams throughout the entire design-to-delivery lifecycle.
- Contribute to the development, maintenance, and governance of the team's design system, ensuring consistency, scalability, and efficiency across all product surfaces.
-
Mentorship & Team Development:
-
Mentor and coach junior and mid-level designers, providing structured, actionable feedback on their work, process, and professional development.
-
Model effective and thoughtful use of AI tools within a design workflow, demonstrating how they can be leveraged as multipliers for quality and speed, not mere shortcuts.
-
Actively participate in shaping team processes, fostering a constructive critique culture, and refining team-wide design standards.
-
π Enhancement Note: The responsibilities highlight a blend of hands-on design execution, strategic thinking, and leadership. The emphasis on AI integration in both product features and the design process itself is a key differentiator. The requirement to use analytics tools independently underscores the expectation of data-driven decision-making and a results-oriented approach.
π Skills & Qualifications
Education:
-
While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is often preferred for roles of this seniority. Equivalent practical experience will also be considered. Experience:
-
Minimum of 8 years of progressive experience in product design, with a clear track record of advancement into a lead or senior individual contributor (IC) role.
-
Demonstrated experience in end-to-end ownership of complex B2B or enterprise SaaS product design, showcasing strong design thinking, problem-solving capabilities, and a focus beyond just visual execution. Required Skills:
-
Product Design Leadership: Proven ability to drive design strategy and execution for complex, multi-step SaaS products from conception to delivery.
-
Figma Proficiency: Deep expertise in Figma, including advanced usage of component libraries, auto-layout features, and sophisticated prototyping capabilities.
-
Design Systems: Hands-on experience in building, scaling, and governing design systems to ensure consistency and efficiency across a product suite.
-
User Research: Strong foundational and practical skills in conducting various research methodologies, including usability testing, user interviews, and qualitative/quantitative synthesis, with the ability to derive actionable insights.
-
Data Literacy: Demonstrated comfort and proficiency in pulling and interpreting product analytics data (e.g., from Amplitude, Mixpanel) to inform and validate design decisions and measure impact.
-
Influence & Stakeholder Management: Proven ability to confidently and clearly influence product direction and effectively navigate complex stakeholder dynamics.
-
Front-end Principles: Familiarity with front-end development principles, including HTML and CSS concepts, to design with engineering constraints and feasibility in mind.
-
AI Product Design: Experience designing interfaces and workflows for AI-powered features, including conversational UI, predictive interfaces, and handling AI error/confidence states.
Preferred Skills:
-
AI Design Tools: Hands-on experience utilizing modern AI design tools, such as generative UI platforms, AI-assisted prototyping tools, or synthetic user research methods.
-
Fintech/Payments Domain Expertise: Prior experience designing products within the fintech, payments, or financial operations workflow sectors.
-
Mentorship Experience: Experience in formally or informally leading, mentoring, or coaching other designers within a cross-functional product team.
π Enhancement Note: The emphasis on "design thinking, not just visual execution" strongly suggests the hiring team values strategic problem-solving and a deep understanding of user needs and business objectives over purely aesthetic skills. The specific mention of Figma and AI design tools indicates the company's commitment to modern tooling and innovation.
π Process & Systems Portfolio Requirements
Portfolio Essentials:
-
End-to-End Case Studies: Showcase 2-3 comprehensive case studies detailing your ownership of complex B2B or enterprise SaaS products. Emphasize your role from problem framing and user research to final design delivery.
-
Design Thinking & Problem Framing: Clearly articulate the problem you were solving, your process for understanding user needs and business goals, and how you translated insights into design solutions.
-
Systemic Design & Scalability: Demonstrate how you approached designing for scale, including contributions to or utilization of design systems, component libraries, and pattern standardization.
-
AI Integration Examples: If applicable, include examples of designing AI-powered features, showcasing your understanding of conversational UI, predictive elements, or human-AI interaction patterns.
-
Measurable Impact: Wherever possible, quantify the impact of your design decisions with data, metrics, or evidence of successful outcomes (e.g., improved conversion rates, reduced task completion times, increased user satisfaction).
Process Documentation:
-
Workflow Design & Optimization: Detail your process for mapping out complex user workflows, identifying points of friction, and designing optimized, efficient user journeys.
-
Research Synthesis & Validation: Illustrate how you synthesize research findings (qualitative and quantitative) into actionable design recommendations and how you validate design hypotheses.
-
Cross-Functional Collaboration: Provide examples of how you collaborate with product managers, engineers, and stakeholders throughout the design lifecycle, demonstrating your communication and influence skills.
-
Tool Proficiency: Showcase your proficiency with key design and research tools, particularly Figma, and any experience with analytics platforms like Amplitude or Mixpanel.
π Enhancement Note: For a Lead UX Designer role, the portfolio needs to go beyond a collection of beautiful screens. It must demonstrate strategic thinking, a robust design process, leadership potential, and the ability to drive measurable business impact through design. Specific emphasis on AI integration and data-driven validation is crucial given the job description.
π΅ Compensation & Benefits
Salary Range: $145,000 - $160,000 annually
Explanation for Estimate: This range is derived from the provided explicit salary information. The specified range is competitive for a Lead UX Designer role in the US, particularly for a fully remote position within a fintech/SaaS company. The range accounts for the 8+ years of experience and leadership responsibilities.
Benefits:
-
Comprehensive Health Coverage: Includes medical, dental, and vision insurance plans.
-
Competitive Retirement Plan: Likely a 401(k) with a company match, providing long-term financial security.
-
Generous Paid Time Off (PTO): Ample vacation, sick leave, and personal days to support work-life balance.
-
Paid Parental Leave: Support for new parents during a significant life event.
-
Flexible Work Options: Reinforces the fully remote nature of the role, offering autonomy and flexibility.
-
Meaningful Investment in Professional Development: Opportunities for training, conferences, workshops, and other learning initiatives to foster skill growth.
-
Potential for Additional Incentives: Equity, commissions, or variable performance-based bonuses may be available, depending on the role's specific structure and individual performance.
Working Hours:
- The standard working hours are typically 40 hours per week, aligning with full-time employment. Given the remote nature and the company's emphasis on "thoughtfully fast" decisions and action, some flexibility may be expected, but core collaboration hours will likely need to be accommodated within US time zones.
π Enhancement Note: The salary range is explicitly stated in the job description. The benefits listed are standard for a company of Billtrust's size and industry, with a particular emphasis on professional development, which is a strong draw for senior technical and design roles. The mention of potential equity or variable bonuses suggests a performance-oriented culture.
π― Team & Company Context
π’ Company Culture
Industry: Fintech / B2B SaaS (Accounts Receivable Workflow & Payment Software)
- Billtrust operates in the highly competitive and rapidly evolving fintech sector, focusing on streamlining business-to-business accounts receivable (AR) processes. The company leverages AI to enhance its offerings, positioning itself as an "AI-first" organization. This implies a culture that values technological innovation, data-driven decision-making, and a focus on delivering tangible business value to its enterprise clients.
Company Size: Over 2,600 global customers; AI-first company; proprietary network of 13 million buyers.
- With a significant customer base and processing over $1 trillion in invoice dollars, Billtrust is a well-established player in its market. The "AI-first" motto suggests a culture that embraces cutting-edge technology and encourages employees to utilize AI tools to enhance productivity and outcomes. This size indicates a stable, resource-rich environment with opportunities for impact, but also potential for navigating larger organizational structures.
Founded: Information not explicitly provided, but the company's scale and market presence suggest a history of growth and adaptation.
-
The company's emphasis on AI and its current market position imply a history of evolution and innovation. This suggests a culture that is not static but adapts to technological advancements and market demands. Team Structure:
-
Operations Team Context: While this role is in UX Design, it operates within a broader product development and GTM (Go-To-Market) ecosystem. The UX team likely collaborates closely with Product Management, Engineering, Marketing, and Sales.
-
Reporting Structure: The Lead UX Designer will likely report to a Director or VP of Product Design or UX. They will also be responsible for mentoring and guiding junior designers, indicating a leadership role within a pod or feature team structure.
-
Cross-Functional Collaboration: Expect close collaboration with Product Managers to define product strategy and roadmaps, Engineers for seamless implementation, and potentially Marketing and Sales for go-to-market insights and user feedback. The culture emphasizes "Team Spirit," "Action," and "Collaboration with passion."
Methodology:
-
Data Analysis & Insights: The company is "AI-first" and encourages using AI tools daily. This suggests a strong emphasis on data analysis, hypothesis testing, and leveraging insights to drive decisions. The UX team is expected to be data-literate.
-
Workflow Planning & Optimization: Billtrust focuses on "AR workflow" and "AI-powered solutions across the full AR lifecycle." This indicates a culture that values process efficiency, optimization, and designing seamless workflows for business users.
-
Automation & Efficiency: As an AI-first company, there's an inherent focus on automation and efficiency, both in their product offerings and internal operations. The UX team's role in designing AI features directly supports this.
Company Website: https://www.billtrust.com/
π Enhancement Note: Billtrust's identity as an "AI-first" fintech company is central to its culture and operations. The UX team will be instrumental in translating AI capabilities into user-friendly and impactful product experiences. The company values align strongly with a proactive, collaborative, and results-oriented approach to design.
π Career & Growth Analysis
Operations Career Level: Lead Individual Contributor (IC) with Leadership & Mentorship Responsibilities.
-
This role represents a senior-level position within the design discipline. It signifies a move beyond individual contribution to encompass strategic direction, process improvement, and team enablement. The "Lead" title indicates significant autonomy and responsibility for driving outcomes within complex problem spaces, with a focus on influencing product strategy and design standards. Reporting Structure:
-
The Lead UX Designer will likely report to a Director or VP of Design/Product. They will operate within a product team structure, collaborating closely with Product Managers and Engineering leads. They are also expected to mentor and guide junior and mid-level designers, demonstrating a peer-leadership capacity. Operations Impact:
-
The role's impact is directly tied to the success of Billtrust's B2B SaaS products, particularly those incorporating AI features. By driving user-centered design, optimizing workflows, and ensuring a high-quality user experience, the Lead UX Designer will influence customer satisfaction, adoption rates, and ultimately, revenue growth. The emphasis on linking design decisions to "measurable outcomes" underscores the expectation that design efforts will have a clear commercial consequence. Growth Opportunities:
-
Operations Skill Advancement: Deepen expertise in designing AI-native products, conversational UI, and leveraging AI tools within the design workflow. Gain extensive experience with product analytics and data-driven design validation.
-
Leadership Development: Formalize leadership and mentorship skills through guiding junior designers, contributing to team processes, and influencing design strategy. Potential pathways could lead to management roles (e.g., Design Manager) or Principal/Staff Designer roles focusing on broader technical or strategic initiatives within the design organization.
-
Industry Specialization: Develop specialized knowledge in fintech and B2B payments, a high-demand sector with continuous innovation driven by AI and automation. This could open doors to further opportunities within Billtrust or other leading fintech companies.
π Enhancement Note: The growth trajectory for this role is clearly defined: deepening specialized design expertise (AI, fintech), honing leadership and mentorship capabilities, and potentially advancing into formal management or senior strategic design positions. The company's "AI-first" stance provides a fertile ground for developing cutting-edge skills.
π Work Environment
Office Type: Fully Remote (United States)
- This role is designated as fully remote within the United States. This offers significant flexibility in terms of work location and schedule, appealing to professionals who value autonomy and work-life integration. The company's culture suggests a trust-based environment where results are prioritized over physical presence.
Office Location(s): N/A (Remote)
-
As a remote position, there is no primary office location requirement. However, candidates must be legally authorized to work in the United States. Workspace Context:
-
Collaborative Environment: While remote, the company culture emphasizes "Team Spirit" and "Collaboration with passion." Expect regular virtual collaboration through video conferencing, shared digital whiteboards, and project management tools. The design team likely uses Figma extensively for real-time collaboration.
-
Operations Tools & Technology: Access to industry-standard design tools (Figma), collaboration platforms (e.g., Slack, Teams), project management software (e.g., Jira), and product analytics tools (e.g., Amplitude, Mixpanel) will be essential. The "AI-first" approach means designers will also be encouraged to utilize AI tools as part of their daily workflow.
-
Team Interaction: Opportunities for interaction will occur through scheduled team meetings, design critiques, cross-functional syncs, and informal virtual channels. The emphasis on mentorship suggests built-in opportunities for one-on-one designer interactions.
Work Schedule:
- The standard expectation is a 40-hour work week. However, the remote nature and the company's "Action" value ("make βthoughtfully fastβ decisions, act quickly") suggest a results-oriented environment where flexibility might be valued, provided deadlines and collaboration needs are met. Adherence to core US business hours for key meetings and collaborations will likely be necessary.
π Enhancement Note: The fully remote nature is a significant aspect of the work environment. The company's culture of action and collaboration will translate into a dynamic, albeit virtual, workspace that requires strong self-discipline and communication skills.
π Application & Portfolio Review Process
Interview Process:
-
Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest in the role and company.
-
Portfolio Review & Design Challenge: A dedicated session where candidates present their portfolio. This often includes a deep dive into 1-2 key case studies and may involve a take-home design challenge or a live design exercise focused on a specific problem space relevant to Billtrust's products.
-
Cross-Functional Interviews: Interviews with key stakeholders, including Product Managers, Engineering Leads, and potentially other designers or senior leadership, to assess collaboration, strategic thinking, and technical understanding.
-
Hiring Manager Interview: A final interview with the direct hiring manager to discuss team dynamics, leadership expectations, career growth, and overall fit.
Portfolio Review Tips:
-
Storytelling is Key: Structure your portfolio around compelling narratives for each case study. Clearly articulate the problem, your process, the challenges faced, your specific contributions, the solutions, and the measurable outcomes.
-
Showcase Process, Not Just Pixels: Emphasize your design thinking, research methodologies, iteration cycles, and how you arrived at your final solutions. Demonstrate your ability to handle complexity and ambiguity.
-
Highlight AI & Data Integration: Explicitly showcase any experience with AI-powered features or how you've used data analytics to inform and validate your design decisions. This is a critical area for Billtrust.
-
Tailor to B2B SaaS: Select case studies that best represent your experience with complex enterprise or B2B SaaS products, demonstrating an understanding of business user needs and workflows.
-
Be Prepared for Deep Dives: Expect to discuss your design choices, rationale, and trade-offs in detail. Be ready to articulate your thought process live.
Challenge Preparation:
-
Understand Billtrust's Business: Research Billtrust's products, services, target market (B2B AR, fintech), and their stated "AI-first" strategy. Understand the challenges in B2B payments and accounts receivable.
-
Practice Design Thinking Under Pressure: If a live challenge is given, focus on quickly understanding the problem, asking clarifying questions, defining scope, and outlining a structured approach.
-
Articulate Your Process: Be ready to explain your design process clearly and concisely, even if time is limited. Focus on the most critical steps and decisions.
-
Consider AI Integration: Think about how AI could be applied or enhanced within the challenge's problem space, aligning with Billtrust's strategic focus.
π Enhancement Note: The interview process likely involves a strong emphasis on portfolio presentation and a practical design challenge. Candidates should prepare to demonstrate their strategic thinking, process rigor, and ability to integrate modern technologies like AI into their design solutions.
π Tools & Technology Stack
Primary Tools:
-
Figma: The core design and prototyping tool. Proficiency is required for UI design, interaction modeling, component library management, and collaborative design.
-
Design System Management: Experience with tools and processes for building, scaling, and governing design systems. This may involve Figma libraries, Storybook, or other related platforms.
-
Prototyping Tools: Deep proficiency in Figma's prototyping capabilities is expected.
Analytics & Reporting:
-
Product Analytics Platforms: Hands-on experience with tools like Amplitude and Mixpanel is a significant advantage, as candidates are expected to pull and interpret data independently.
-
Data Visualization Tools: Familiarity with tools for visualizing data and insights to support design recommendations.
CRM & Automation:
-
While not directly a UX tool, understanding CRM principles (e.g., Salesforce) and workflow automation concepts is beneficial, given the B2B SaaS context and Billtrust's focus on AR workflows. This aids in designing for business processes.
-
AI Design Tools: Experience with generative UI tools, AI-assisted prototyping, or synthetic user research methods is preferred and indicates a forward-thinking candidate.
π Enhancement Note: The explicit mention of Figma, Amplitude, and Mixpanel highlights the core technology stack for this role. Proficiency in these tools, especially the analytics platforms, is a key differentiator. The emphasis on AI tools suggests the company is investing in and utilizing advanced design technologies.
π₯ Team Culture & Values
Operations Values:
-
Customers First: A relentless focus on increasing value for customers and acting ethically in their best interest. This translates to designing solutions that genuinely solve user problems and drive business success for Billtrust's clients.
-
Action-Oriented: Emphasizing "thoughtfully fast" decision-making, taking ownership, cutting through red tape, and prioritizing progress over perfection. For designers, this means being proactive, driving initiatives, and delivering results efficiently.
-
Team Spirit: Prioritizing the team's success, fostering trust and respect, collaborating passionately, and valuing diversity. This suggests an inclusive environment where open communication and mutual support are critical.
-
Innovation: Challenging the status quo, experimenting thoughtfully, and creating novel and brilliant solutions. Designers are expected to be creative problem-solvers and embrace new technologies, particularly AI.
-
Excellence: A drive to win and a commitment to being the best. This involves taking pride in one's work, owning shortcomings, and continuously striving for improvement and higher quality outcomes in design.
Collaboration Style:
-
Cross-Functional Integration: Expect a highly collaborative environment where design is integrated early and often with Product Management and Engineering. Designers are partners in strategy, not just executioners.
-
Process-Driven & Iterative: The emphasis on "thoughtfully fast" decisions and "progress not perfection" suggests an agile and iterative approach to design and product development. Regular design critiques and feedback loops are likely integral.
-
Data-Informed & Evidence-Based: Collaboration will be heavily influenced by data and user insights. Designers are expected to present evidence to support their recommendations and contribute to a culture of continuous learning and validation.
π Enhancement Note: Billtrust's core values are deeply embedded in their operational philosophy. For a Lead UX Designer, embodying "Customers," "Action," and "Innovation" while fostering "Team Spirit" and striving for "Excellence" will be paramount to success and integration within the team.
β‘ Challenges & Growth Opportunities
Challenges:
-
Integrating AI Effectively: Designing intuitive and valuable AI-powered features for B2B users, ensuring human-AI collaboration is seamless and trustworthy, and avoiding "AI for AI's sake." This requires balancing cutting-edge technology with practical business needs.
-
Complexity of B2B SaaS: Navigating intricate enterprise workflows, diverse user roles with unique needs, and long sales cycles inherent in B2B SaaS products. The challenge lies in simplifying complexity while delivering powerful functionality.
-
Data-Driven Design Validation: Consistently translating user research and product analytics into actionable design improvements and demonstrating clear ROI for design initiatives in a data-intensive environment.
-
Leading Through Influence: As a Lead IC, influencing product direction, advocating for design best practices, and driving adoption of new processes or technologies without direct managerial authority requires strong communication and strategic acumen.
Learning & Development Opportunities:
-
AI & Emerging Tech Specialization: Deepen expertise in designing for AI, including conversational interfaces, predictive analytics, and ethical AI considerations within fintech. Gain hands-on experience with cutting-edge AI design tools.
-
Fintech & Payments Domain Expertise: Develop a comprehensive understanding of the B2B payments and accounts receivable landscape, becoming a subject matter expert in this critical financial technology sector.
-
Leadership & Mentorship Growth: Hone leadership skills by mentoring junior designers, contributing to team processes, and potentially leading design initiatives for major product areas. This can pave the way for future management roles.
-
Industry Conferences & Certifications: Opportunities to attend relevant industry events (e.g., UXPA, design leadership summits, fintech conferences) and pursue certifications to enhance professional development and network with peers.
π Enhancement Note: The challenges presented are directly tied to the company's strategic focus on AI and its market position in B2B fintech. The growth opportunities are geared towards developing specialized skills and leadership capabilities within this domain.
π‘ Interview Preparation
Strategy Questions:
-
"Describe a complex B2B SaaS product you designed end-to-end. What were the key user needs and business objectives, and how did your design address them?" (Focus on problem framing, user research, and outcome demonstration).
-
"How do you approach designing AI-native features, such as conversational interfaces or predictive UI? Can you share an example and discuss the unique challenges?" (Prepare to discuss AI integration, human-AI handoff, and potential pitfalls).
-
"How do you leverage product analytics (like Amplitude or Mixpanel) to inform your design decisions and measure the impact of your work? Walk us through a specific instance." (Be ready to discuss data pulling, hypothesis generation, and linking design to metrics).
-
"Describe a time you had to influence product direction or push back on a stakeholder's idea. What was your approach, and what was the outcome?" (Focus on communication, negotiation, and advocating for user-centered solutions). Company & Culture Questions:
-
"Based on our values (Customers, Action, Team Spirit, Innovation, Excellence), how do you see yourself contributing to our culture as a Lead UX Designer?" (Connect your personal style and experience to their stated values).
-
"How do you approach mentoring junior designers? What's your philosophy on providing feedback and fostering growth?" (Demonstrate your leadership and team development potential).
-
"What are your thoughts on Billtrust's 'AI-first' approach? How do you see design playing a role in that strategy?" (Show you've researched and understand their core strategic pillar). Portfolio Presentation Strategy:
-
Structure for Impact: Select 2-3 projects that best showcase your end-to-end ownership, complex problem-solving, and ideally, AI or data-driven work. For each, clearly outline: Problem β Research β Process β Solution β Impact.
-
Emphasize Your Role: Be specific about your contributions, especially in areas like strategy, research synthesis, and complex interaction design.
-
Showcase Process & Iteration: Don't just show final screens. Explain your decision-making process, the trade-offs you considered, and how you iterated based on feedback or data.
-
Quantify Outcomes: Whenever possible, use data (e.g., % improvement, task completion time reduction) to demonstrate the success of your designs. If exact numbers aren't available, use qualitative evidence or clear links to business goals.
-
Be Prepared for Deep Dives: Anticipate detailed questions about your choices, tools, and challenges. Practice articulating your thought process clearly and concisely.
π Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a robust and data-informed design process, leadership potential, and a clear understanding of Billtrust's AI-first strategy and B2B fintech market. The portfolio presentation is likely the most critical component.
π Application Steps
To apply for this Lead UX Designer position:
-
Submit Your Application: Utilize the provided application link on the Billtrust careers page. Ensure your resume and any requested documents are uploaded accurately.
-
Tailor Your Resume: Optimize your resume to highlight keywords and skills explicitly mentioned in the job description, such as "Lead UX Designer," "B2B SaaS," "Figma," "Design Systems," "User Research," "AI Product Design," and "Product Analytics." Quantify achievements wherever possible.
-
Curate Your Portfolio: Select and refine your portfolio case studies to strongly align with the requirements. Ensure each case study tells a compelling story of end-to-end ownership, problem-solving, and measurable impact, with a particular focus on complex B2B SaaS and any AI/data-driven work.
-
Prepare Your Presentation: Practice presenting your portfolio case studies. Be ready to articulate your process, rationale, and outcomes clearly and concisely, anticipating deep-dive questions from interviewers.
-
Research Billtrust: Thoroughly research Billtrust's products, mission, values, and their "AI-first" strategy. Understand their market position in fintech and B2B accounts receivable to tailor your responses and demonstrate genuine interest and fit.
β οΈ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Requires 8+ years of product design experience with a strong portfolio in enterprise SaaS and deep proficiency in Figma. Candidates must demonstrate expertise in user research, data literacy, and the ability to influence product direction.