UX Product Designer

📍 Job Overview

Job Title: UX Product Designer

Company: Translucent

Location: New York City, NY, United States (Hybrid - office in Union Square)

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: 2026-07-24

Experience Level: 6-10+ years

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end product design for Translucent, an AI financial platform specifically built for the healthcare industry, focusing on transforming complex financial and operational workflows into intuitive, conversational, and insight-driven user experiences.

• Define, develop, and evolve the core UX architecture, interaction design, systems design, and visual aesthetic of the platform, ensuring a cohesive and high-quality user journey.

• Collaborate deeply with cross-functional teams, including product management, engineering, and forward-deployed customer-facing teams, to deeply understand user pain points and translate them into elegant, actionable product solutions.

• Drive UX experimentation and validation through user testing, direct customer feedback sessions, and analysis of live usage data to ensure continuous improvement and alignment with user needs.

📝 Enhancement Note: This role is positioned as a "founding design role," indicating significant autonomy and the opportunity to establish foundational design principles and processes for a new AI-native product. The emphasis on "0→1" product building suggests a need for a candidate comfortable with ambiguity, rapid iteration, and strategic design leadership from the ground up. Given the company's focus on AI and complex financial workflows in healthcare, the ideal candidate will possess a strong aptitude for simplifying intricate data and processes.

📈 Primary Responsibilities

• Own the comprehensive product design lifecycle, encompassing UX architecture, interaction design, prototyping, and the overall visual aesthetic of the Translucent AI financial platform.

• Partner closely with product managers, engineers, and customer-facing teams to gain a deep understanding of healthcare organization workflows, identify critical pain points, and map user mental models.

• Translate highly complex, data-intensive use cases and business workflows into intuitive, clear, and exceptionally usable product experiences that drive user adoption and satisfaction.

• Define, document, and consistently evolve the company's design system, visual language, and core UX patterns to ensure platform-wide consistency and scalability.

• Create high-fidelity interactive prototypes to effectively communicate design direction, facilitate rapid iteration cycles, and gather early stakeholder feedback.

• Collaborate meticulously with the engineering team to ensure the faithful and high-quality implementation of design intent, maintaining design integrity throughout the development process.

• Lead and execute UX experimentation initiatives, including user testing, feedback sessions, and analysis of live usage signals, to validate design hypotheses and inform product strategy.

• Mentor junior designers and other team members on product design best practices, actively contributing to raising the overall design bar and fostering a culture of design excellence.

📝 Enhancement Note: The responsibility of "mentoring others" suggests that while this is a hands-on design role, there's an expectation of leadership and guidance within the design function, even if not a formal management position. This implies a need for strong communication skills and the ability to articulate design rationale effectively.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for roles of this seniority and technical depth.

Experience: 6–10+ years of professional experience in designing high-quality digital products, with a strong emphasis on Software as a Service (SaaS), complex analytics platforms, or AI-powered tools for reputable brands.

Required Skills:

• Mastery of UX and Interaction Design principles, with a proven ability to simplify complex data and workflows without sacrificing essential functionality.

• Strong visual design taste and a keen eye for detail in typography, hierarchy, layout, and overall aesthetic execution.

• Proven experience designing for data-heavy, workflow-driven use cases, demonstrating an understanding of how users interact with complex information systems.

• Proficiency in creating production-ready Figma designs and high-fidelity prototypes at speed, essential for rapid iteration in a startup environment.

• Demonstrated ability to thrive in environments with high velocity and ambiguity, including the capacity to define problems as solutions are being designed.

• Excellent collaborative style, with a proven ability to work fluidly and effectively with product managers and engineers, driving alignment and consensus.

• Exceptional clarity in communication, with the ability to articulate the "why" behind design decisions to both technical and non-technical audiences.

• A strong portfolio showcasing systems thinking, compelling product storytelling, and beautiful, user-centered design execution.

• Demonstrated ability to rapidly prototype new products or features to test concepts and gather feedback quickly. Preferred Skills:

• Prior experience designing tools specifically for financial analytics, enterprise workflows, or users within the healthcare sector.

• Familiarity with designing for conversational interfaces, AI copilots, agents, or other generative AI UX patterns.

• Previous experience in a startup environment, particularly in a role where both design strategy and hands-on execution were owned.

• Basic coding proficiency (e.g., HTML, CSS, JavaScript) is a significant asset, allowing for a deeper understanding of technical constraints and implementation.

📝 Enhancement Note: The "6-10+ years" experience level points to a senior or lead designer role, expected to bring strategic thinking alongside execution. The "bonus points" strongly indicate areas where candidates can differentiate themselves, particularly in AI/conversational UX and prior startup experience, which align with the company's current trajectory and product focus.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a strong understanding of systems thinking, illustrating how individual design components contribute to a larger, cohesive user experience.

• Compelling product storytelling that clearly articulates the problem, the design process, the proposed solution, and the resulting impact on user behavior and business outcomes.

• Examples of beautiful and functional execution, showcasing attention to detail across typography, layout, interaction, and overall visual polish.

• Case studies that highlight the ability to translate complex, data-heavy, or workflow-driven use cases into intuitive and user-friendly interfaces.

• Evidence of rapid prototyping capabilities, showcasing the speed and effectiveness with which new product ideas or features were conceptualized and tested. Process Documentation:

• Demonstrations of how you approach the design process, from initial research and problem definition through to high-fidelity design and collaboration with engineering.

• Examples of how you define and evolve design systems, visual languages, and core UX patterns to ensure consistency and scalability across a platform.

• Documentation or case studies that illustrate your methods for UX experimentation, user testing, and leveraging data and feedback to iterate on designs.

📝 Enhancement Note: For a senior/founding design role, the portfolio is paramount. It needs to showcase not just visual output but strategic thinking, problem-solving for complex domains (like finance/healthcare), and collaboration with technical teams. The emphasis on "systems thinking" and "product storytelling" suggests that candidates should structure their portfolio to clearly articulate the narrative and impact of their work.

💵 Compensation & Benefits

Salary Range: $200,000 - $220,000 USD per year.

Benefits:

• Equity: Stock options or other forms of equity ownership in the company, reflecting the "founding role" nature and potential for high growth.

• Comprehensive health insurance plans.

• Paid time off (PTO) and holidays.

• Potential for professional development and continued learning opportunities.

Working Hours: While typically based on a 40-hour work week, the hybrid nature and startup environment may offer some flexibility, but also imply a need for dedication and responsiveness, especially during critical development phases.

📝 Enhancement Note: The stated salary range is for a senior UX Product Designer in New York City, a high cost-of-living area. This range aligns with industry benchmarks for experienced designers in specialized fields like AI and SaaS. The inclusion of equity is a significant component, common in early-stage startups and particularly for foundational roles, offering substantial upside potential.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS, AI, FinTech, HealthTech)

Company Size: Early-stage startup (implied by "founding design role" and "0→1" product building). This suggests a dynamic, fast-paced environment with significant opportunities for impact.

Founded: Recent founding (implied by the early-stage nature). The company is focused on building new AI-native products.

Team Structure:

• The design team is likely small and foundational, with this role being the primary or lead designer.

• Close collaboration with Product Management and Engineering is a core aspect of the structure, given the product-centric nature of the role.

• Reporting likely goes up to a Head of Product or CEO in an early-stage startup. Methodology:

• Data-driven decision-making, leveraging analytics and user feedback to inform design and product strategy.

• Agile and iterative development processes, emphasizing rapid prototyping and continuous improvement.

• Focus on user-centric design, deeply understanding customer needs and workflows in the healthcare financial domain.

• Embracing AI and conversational interfaces as core to the product's value proposition.

Company Website: https://www.translucent.co/

📝 Enhancement Note: As an early-stage startup, Translucent likely fosters a culture of ownership, innovation, and rapid execution. The "founding design role" implies a culture where individual contributions have a significant impact, and there's a strong emphasis on building from the ground up. The hybrid work model in NYC suggests a balance between collaborative in-office time and individual focus.

📈 Career & Growth Analysis

Operations Career Level: Senior/Lead Product Designer. This role is pivotal, acting as the primary design leader for a new AI-native product. It involves not only hands-on design but also strategic input into product direction and establishing design standards.

Reporting Structure: The designer will likely report directly to a senior leader such as the Head of Product, CTO, or CEO, given the early-stage nature of the company and the critical founding role.

Operations Impact: This role has a direct and substantial impact on the company's success by shaping the core user experience of its flagship AI financial platform. The quality of the UX will directly influence customer adoption, retention, and the overall perception of Translucent as an innovative leader in healthcare finance technology.

Growth Opportunities:

• Design Leadership: Opportunity to build and lead the design function as the company scales, potentially hiring and mentoring additional designers.

• Strategic Influence: Significant input into product strategy, roadmap planning, and the overall vision for the AI financial platform.

• Skill Specialization: Deepen expertise in AI UX, conversational interfaces, and complex enterprise workflow design within the healthcare and financial sectors.

• Foundational Impact: Contribute to building a company and product from its earliest stages, offering a unique and rewarding career experience.

📝 Enhancement Note: The "founding design role" designation is key here. It signals a trajectory that could lead to Head of Design or a similar leadership position as the company grows. The opportunity to define design processes and systems from scratch is a significant growth factor for ambitious designers.

🌐 Work Environment

Office Type: Hybrid work environment with a physical office located in Union Square, New York City. This suggests a need for in-office presence for collaboration, team meetings, and brainstorming sessions.

Office Location(s): New York City, NY, United States (Union Square area). This is a vibrant, central location known for its tech and startup scene, offering accessibility and a dynamic urban work environment.

Workspace Context:

• Collaborative spaces designed to foster interaction between designers, product managers, and engineers.

• Access to modern design tools and technologies, with an emphasis on Figma and prototyping software.

• Opportunities for spontaneous discussions and problem-solving sessions inherent in a co-located hybrid model.

Work Schedule: While a standard 40-hour work week is implied, the fast-paced startup environment may necessitate flexibility and dedication beyond typical hours, especially during critical product development phases or launch periods.

📝 Enhancement Note: The hybrid model implies a structured approach to in-office days, likely focused on high-impact collaborative activities. The Union Square location is a significant draw for talent in the NYC area.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, interest, and cultural fit.

• Portfolio Presentation & Discussion: A dedicated session where the candidate presents their portfolio, walking through key case studies. This is crucial for evaluating design thinking, problem-solving, and communication skills. Expect deep dives into the "why" behind design decisions.

• Design Challenge/Exercise: A take-home assignment or an in-person/virtual whiteboard exercise to assess practical design skills, problem-solving abilities, and approach to specific design problems relevant to Translucent's product. This might involve simplifying a complex workflow or designing a new feature concept.

• Cross-Functional Interviews: Meetings with key stakeholders from Product Management and Engineering to evaluate collaboration style, technical understanding, and ability to work effectively within a team.

• Final Interview: A meeting with a senior leader (e.g., CEO, Head of Product) to discuss overall fit, strategic vision, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects. Prioritize those demonstrating systems thinking, ability to simplify complexity, and clear impact.

• Tell a Story: For each project, clearly articulate the problem, your role, the challenges, your process, the solutions, and the measurable outcomes or learnings. Use visuals effectively to illustrate your points.

• Highlight AI/Data: If you have experience with AI, conversational interfaces, or complex data visualization, make sure these are prominent.

• Showcase Figma: Be ready to demonstrate your proficiency with Figma, including complex components, prototyping, and potentially design system elements.

• Explain the "Why": Be prepared to defend your design decisions with strong rationale rooted in user needs, business goals, and design principles.

Challenge Preparation:

• Understand the Domain: Research Translucent's product, the healthcare finance industry, and common challenges in AI-driven financial platforms.

• Practice Simplification: Work on exercises that involve taking a complex process or data set and designing a simple, intuitive interface for it.

• Think Systems: Consider how your proposed solutions fit into a broader product ecosystem and design system.

• Articulate Trade-offs: Be ready to discuss design trade-offs and justify your choices based on a balance of user experience, technical feasibility, and business objectives.

📝 Enhancement Note: The portfolio review is likely the most critical stage for this role. Candidates should prepare a narrative that emphasizes their ability to build from scratch, handle complex domains, and integrate AI thoughtfully into user experiences. The interview process is designed to assess both hard design skills and soft skills crucial for a founding team member.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, prototyping, and collaboration. Proficiency is essential for creating production-ready designs and high-fidelity prototypes.

• Prototyping Tools: In-depth knowledge of Figma's prototyping capabilities, and potentially other tools like Principle or Framer for more advanced interactions.

• Design Systems Software: Experience with building, maintaining, or contributing to design systems, likely managed within Figma or a dedicated platform.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior, track feature adoption, and inform design iterations.

• Data Visualization Tools: Although not explicitly designing dashboards, understanding how data is presented and consumed is key. Familiarity with how data is structured for visualization within platforms like Tableau or Looker could be beneficial.

CRM & Automation:

• While not a direct CRM role, understanding how user data flows from various touchpoints into CRM and operational systems is important for enterprise SaaS.

• Familiarity with concepts of workflow automation as it pertains to user journeys and operational efficiency within the platform.

📝 Enhancement Note: Figma is explicitly mentioned as a requirement. The role's focus on complex data and AI suggests that a strong understanding of how users interact with and derive insights from data is paramount, even if the designer isn't building the dashboards themselves. Experience with enterprise SaaS tools and data pipelines is a plus.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, particularly within the complex healthcare financial domain.

• Innovation & AI Focus: Embracing cutting-edge AI technologies to create novel and impactful financial decision-making tools.

• Simplicity in Complexity: The drive to make intricate financial operations and data accessible and intuitive for users.

• Collaboration & Ownership: A culture where team members take initiative, work closely together, and feel a strong sense of ownership over their contributions.

• Data-Driven Decisions: Utilizing data and user feedback as primary inputs for design and product strategy.

Collaboration Style:

• Highly collaborative, working fluidly with Product and Engineering to ensure design intent is understood and implemented effectively.

• Emphasis on clear communication and the ability to articulate design rationale to diverse stakeholders.

• Openness to feedback and iterative design processes, valuing constructive critique to improve outcomes.

• A proactive approach to identifying and solving problems, rather than waiting for direction.

📝 Enhancement Note: The culture is likely shaped by its early-stage status and its mission to innovate in healthcare finance with AI. Expect a fast-paced, mission-driven environment where collaboration is key to navigating ambiguity and achieving ambitious goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Ambiguity: Navigating the early stages of product development where requirements may be fluid and the market is still being defined.

• Simplifying Extreme Complexity: Translating intricate healthcare financial data and workflows into intuitive, user-friendly interfaces.

• AI UX Integration: Designing effective and trustworthy user experiences for AI-powered features, such as copilots or agents.

• Establishing Design Foundation: Building a design system and core UX patterns from scratch, setting standards for future growth.

• Balancing Speed and Quality: Maintaining a high bar for design quality while iterating rapidly in a startup environment.

Learning & Development Opportunities:

• AI UX Specialization: Gaining deep expertise in designing for advanced AI applications and conversational interfaces.

• Healthcare FinTech Domain: Developing specialized knowledge in the unique challenges and opportunities within healthcare financial operations.

• Founding Team Experience: Contributing to the foundational strategy and culture of a rapidly growing tech company.

• Leadership Development: Opportunity to grow into a design leadership role as the company scales.

📝 Enhancement Note: The challenges presented are inherent to a "founding role" in a tech startup focused on a complex, emerging technology. These challenges also represent significant growth opportunities for a motivated designer.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify an extremely complex workflow or data set. What was your process, and what was the outcome?" (Focus on your design thinking, problem decomposition, and ability to create clarity.)

• "How would you approach designing an AI copilot for financial analysts in healthcare? What are the key UX considerations?" (Demonstrate understanding of AI UX, user needs, and potential pitfalls.)

• "Walk us through the design of your most impactful SaaS product. What were the business goals, user challenges, and how did your design contribute to success?" (Prepare a case study from your portfolio that highlights impact and strategic thinking.) Company & Culture Questions:

• "Why Translucent? What interests you about our mission and the healthcare finance space?" (Research the company's mission, values, and the specific problems they solve.)

• "How do you approach collaboration with product managers and engineers, especially in a fast-paced startup environment?" (Highlight your communication, teamwork, and ability to drive alignment.)

• "How do you ensure design quality while iterating quickly?" (Discuss your process for balancing speed, user feedback, and maintaining design integrity.) Portfolio Presentation Strategy:

• Narrative Arc: Structure your presentation like a story: Problem -> Your Role/Process -> Solution -> Impact/Learnings.

• Visual Clarity: Use high-quality visuals and keep text concise. Let your designs speak for themselves, but be ready to explain the rationale.

• Interactive Elements: If possible, use interactive prototypes to demonstrate key user flows and interactions.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion, reduced task time, improved user satisfaction scores).

• Be Prepared for Deep Dives: Anticipate detailed questions about your decisions, the trade-offs you made, and how you handled challenges.

📝 Enhancement Note: Candidates should prepare to not only showcase their design skills but also their strategic thinking, understanding of AI UX, and ability to thrive in a startup environment. The portfolio presentation is the primary vehicle for demonstrating these capabilities.

📌 Application Steps

To apply for this UX Product Designer position:

• Submit your application through the provided link on Greenhouse.

• Portfolio Customization: Ensure your portfolio prominently features projects that demonstrate your ability to design complex SaaS products, handle data-heavy workflows, and ideally, showcase experience with AI or enterprise tools. Tailor your case study selection to highlight systems thinking and quantifiable impact.

• Resume Optimization: Update your resume to clearly articulate your 6-10+ years of relevant experience, highlighting key skills such as UX/Product Design, Interaction Design, Figma proficiency, prototyping, and experience in SaaS/AI environments. Use keywords from the job description.

• Interview Preparation: Thoroughly research Translucent, its mission, and the healthcare finance industry. Prepare detailed answers for common interview questions, focusing on your design process, problem-solving approach, and collaborative style. Practice presenting your portfolio concisely and compellingly.

• Company Research: Understand Translucent's market position, competitors, and the unique value proposition of their AI financial platform. Be ready to articulate why you are a good fit for their early-stage, mission-driven culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.