Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Global Information Technology

Location: Remote (with potential ties to Southfield, MI)

Job Type: CONTRACTOR

Category: User Experience (UX) Design / Product Design

Date Posted: June 10, 2026

Experience Level: Mid-Senior Level (3-5+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Spearhead the creation of high-fidelity, production-ready UX designs and interactive prototypes for complex enterprise applications and service-support tools.

• Translate intricate business requirements into intuitive, user-centered digital experiences that drive adoption and efficiency.

• Champion and implement component-based design principles, auto layout, variants, and responsive design within a robust design system framework.

• Collaborate closely with Product Owners, Business Analysts, Developers, and other cross-functional stakeholders in an Agile development environment to ensure seamless design integration and successful product delivery.

• Leverage advanced Figma expertise to drive design execution, documentation, and handoff processes.

📝 Enhancement Note: While the job title is Senior UX Designer, the provided experience level (3-5+ years) and the emphasis on creating "production-ready designs" and "design documentation" suggest a role that bridges the gap between pure conceptual UX and detailed UI/implementation-ready design. This role is highly focused on execution within an established design system, indicating a need for strong technical design skills rather than solely strategic UX research. The mention of "enterprise applications" and "service-support tools" points towards a B2B or internal tool focus, which often requires a different approach to user flows and information architecture compared to B2C products.

📈 Primary Responsibilities

• Design and develop advanced, high-fidelity user interfaces and interactive prototypes for complex enterprise applications, service-support tools, and potentially AI-enabled features.

• Create comprehensive design documentation, including user flows, wireframes, mockups, and detailed specifications, ensuring clear communication and efficient handoff to development teams.

• Actively participate in Agile ceremonies (sprint planning, daily stand-ups, retrospectives) to provide design insights, address technical constraints, and ensure design integrity throughout the development lifecycle.

• Champion and maintain a component-based design system, ensuring consistency, scalability, and reusability across all product touchpoints.

• Collaborate effectively with Product Owners and Business Analysts to deeply understand business objectives, user needs, and technical feasibility, translating these into effective and intuitive user experiences.

• Conduct design reviews, gather feedback from stakeholders and end-users, and iterate on designs to meet functional requirements and usability standards.

• Contribute to the continuous improvement of design processes, tools, and methodologies within the team and organization.

• Explore and integrate innovative design solutions for AI-enabled applications, assistants, chatbots, or decision-support tools, aligning with product strategy.

📝 Enhancement Note: The responsibilities highlight a strong execution focus with an emphasis on production-ready assets and collaboration within Agile. The inclusion of "AI-enabled applications" and "decision-support tools" as preferred skills suggests the company is either exploring or already developing such features, and a Senior UX Designer with experience in these areas would be highly valuable.

🎓 Skills & Qualifications

Education:

• Bachelor's degree required.

• Master's degree preferred.

• Relevant Senior UX Design experience may substitute for educational requirements. Experience:

• 3-5+ years of professional experience in UX Design, Product Design, or a closely related field, with a proven track record of delivering end-to-end design solutions.

• Demonstrated experience in designing complex workflows and enterprise-level applications. Required Skills:

• Advanced expertise in Figma for wireframing, prototyping, and high-fidelity design creation.

• Proficiency in creating production-ready designs, prototypes, and detailed design documentation.

• Deep understanding and practical application of component-based design principles, auto layout, variants, and responsive design techniques.

• Experience in building, maintaining, or contributing to design systems.

• Strong ability to translate complex business requirements into intuitive and user-friendly interfaces.

• Proven ability to collaborate effectively with cross-functional teams, including Product Owners, Business Analysts, and Developers.

• Experience working within Agile development methodologies. Preferred Skills:

• Experience designing AI-enabled applications, assistants, chatbots, or decision-support tools.

• Domain experience in contact center/customer service applications.

• Experience in the healthcare or health insurance sectors.

• Familiarity with internal enterprise tools and Build-Operate-Transfer (BOT) environments.

• Strong visual design and interaction design skills, complementing UX capabilities.

📝 Enhancement Note: The emphasis on "advanced expertise in Figma" and specific features like "auto layout" and "variants" points to a need for a designer who is not only conceptually strong but also highly proficient in the technical aspects of modern design tools. The preferred skills indicate potential for future projects or existing initiatives in emerging tech areas like AI and specific industry verticals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing 3-5+ significant UX/Product Design projects, with a strong emphasis on enterprise applications or complex workflows.

• Demonstrate proficiency in Figma, including examples of component-based design, auto layout usage, variants, and responsive design implementation.

• Include examples of high-fidelity, production-ready designs and interactive prototypes that clearly illustrate user flows and interaction patterns.

• Showcase design documentation, such as user flows, wireframes, and detailed specifications, highlighting the process of translating business requirements into design solutions.

• Evidence of contribution to or utilization of design systems, with explanations of how consistency and scalability were maintained. Process Documentation:

• Examples of how you've documented design processes, from initial ideation and user research (even if minimal for this role) through to final design handoff.

• Artifacts that illustrate your approach to translating business requirements into functional and intuitive user experiences.

• Demonstrate how you've collaborated with developers and product teams to ensure design feasibility and successful implementation.

📝 Enhancement Note: For a Senior UX Designer role, especially in an enterprise context, the portfolio is paramount. It needs to go beyond just pretty visuals. The emphasis here is on demonstrating a systematic approach to design, clear documentation, and practical application of design system principles within Figma. The ability to show how designs were implemented and the impact they had is crucial.

💵 Compensation & Benefits

Salary Range:

• As a CONTRACTOR role with a "Remote OK" status and requiring 3-5+ years of experience, a competitive hourly rate is expected. Based on industry benchmarks for Senior UX Designers in the US, the estimated range is between $60 - $90 per hour, depending on experience, specific skill set alignment (e.g., AI/healthcare experience), and negotiation. Benefits:

• As a contractor, traditional benefits like health insurance, paid time off, and retirement plans are typically not provided by the hiring company.

• Candidates are advised to factor in their own benefits planning and self-employment taxes.

• Potential for flexible work hours within the agreed-upon project scope and deadlines.

• Opportunity to work on impactful enterprise projects with a focus on modern design practices. Working Hours:

• The role is listed as having 40 hours per week. Given the "Remote OK" status and contract nature, there may be some flexibility, but consistent availability during core business hours for collaboration with US-based teams is generally expected.

📝 Enhancement Note: For contract roles, salary is typically quoted hourly or daily. The provided range is an estimate based on typical market rates for a Senior UX Designer in the US with the specified experience level and skills. It's crucial for candidates to understand that contract positions often do not include the same benefits package as full-time employment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology / Software Development. The company appears to operate within the IT services sector, potentially offering solutions and development expertise across various industries.

Company Size: Based on the LinkedIn company data (if available and within expected range), Global Information Technology likely falls into the mid-size to large enterprise category with a significant number of employees. This suggests structured processes and potential for cross-functional team integration.

Founded: Information not directly provided, but the company's established presence implies a history of delivering IT solutions, likely with evolving methodologies and technology adoption.

Team Structure:

• The UX Designer will likely be part of a Product Development or IT Solutions team, working closely with Product Owners, Business Analysts, and a team of Developers.

• The reporting structure would typically be to a Design Lead, Product Manager, or a Development Manager overseeing the project.

• Cross-functional collaboration is a key aspect, requiring seamless integration with business stakeholders to understand requirements and with technical teams for effective implementation. Methodology:

• The role explicitly mentions experience in Agile environments, indicating a preference for iterative development, rapid prototyping, and continuous feedback loops.

• Design processes are expected to be data-informed (where user data is available) and focused on delivering measurable improvements in user experience and business outcomes.

• Emphasis on efficient design handoff and collaboration with development to ensure timely and accurate implementation of designs.

Company Website: https://globalinformation.applicantpro.com (Note: This URL appears to be an Applicant Tracking System portal, not the primary company website. The actual company website is likely global-itech.com based on the derived domain.)

📝 Enhancement Note: The company's focus on providing information technology solutions suggests a dynamic environment where the UX Designer's input is critical for developing effective tools and applications for clients or internal use. The "CONTRACTOR" employment type implies project-based work, which can offer variety but also requires adaptability and a strong ability to integrate quickly into existing teams and workflows.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer, indicating a level of autonomy, responsibility, and expertise beyond an intermediate designer. The focus is on delivering high-quality, production-ready designs and contributing to the broader design system and team processes.

Reporting Structure: The Senior UX Designer will likely report to a Design Manager, Product Manager, or a Project Lead who oversees the product development lifecycle. Collaboration will be extensive with Product Owners, Business Analysts, and Software Engineers.

Operations Impact: The Senior UX Designer's impact is directly tied to the usability, efficiency, and adoption of the enterprise applications and service-support tools they design. By translating business requirements into intuitive user experiences, they contribute to:

• Increased user productivity and reduced training time.

• Improved task completion rates and reduced error rates.

• Enhanced user satisfaction and engagement with the product.

• Successful delivery of projects that meet client or internal business objectives.

• Advancement of the company's design system and best practices. Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in areas like AI-driven design, complex workflow optimization, or specific industry domains (healthcare, contact centers).

• Design System Leadership: Potential to take on more ownership or lead initiatives related to the design system's growth and adoption.

• Cross-functional Influence: Develop stronger strategic influence by working closely with product and business teams, potentially contributing to product strategy discussions.

• Contract Extension/Future Roles: Successful performance in this contract role could lead to extensions or opportunities for future projects with Global Information Technology or its clients, depending on their needs.

📝 Enhancement Note: As a contract role, direct "career progression" within the hiring company might be limited compared to a full-time position. However, the growth opportunities lie in skill enhancement, portfolio building, and gaining experience on diverse projects, which are invaluable for any UX professional's long-term career trajectory.

🌐 Work Environment

Office Type: Fully Remote. This indicates a distributed team environment where effective digital communication and collaboration tools are essential.

Office Location(s): While the role is remote, the presence of "Southfield, MI" in its location data suggests potential ties to a physical office or a primary operational hub in that region, though the role itself is not tied to it.

Workspace Context:

• The remote nature necessitates a self-disciplined approach to work, with a dedicated workspace conducive to focused design tasks and virtual meetings.

• Access to and proficiency with collaboration tools (e.g., Slack, Microsoft Teams, Zoom, Jira) and design tools (Figma, potentially others for documentation or asset management) is critical.

• Opportunities for interaction will primarily be through scheduled video calls, asynchronous communication, and collaborative design sessions within Figma. Work Schedule:

• The standard is 40 hours per week. While remote work often offers flexibility, adherence to project deadlines and availability for critical team meetings during core business hours (likely US Eastern Time, given the MI location) will be important.

📝 Enhancement Note: The fully remote aspect requires strong self-management skills. The candidate must be comfortable working independently and proactively communicating progress and potential roadblocks. The "Southfield, MI" data point, though the role is remote, might indicate a primary team location or historical company presence, which could influence time zone expectations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Technical Interview: Candidates will be asked to present their portfolio, discussing specific projects. This will involve deep dives into their design process, problem-solving approach, Figma proficiency, and understanding of design systems and enterprise application design. Expect questions on how they translated requirements and collaborated with teams.

• Skills-Based Challenge (Potential): A small design exercise or a take-home assignment may be given to evaluate practical design skills, problem-solving abilities, and efficiency within Figma.

• Final Interview: This may involve meeting with a senior stakeholder, Product Owner, or a lead engineer to discuss strategic alignment, team collaboration, and overall fit for the contract role.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience with enterprise applications, complex workflows, design systems, and Figma. Prioritize projects where you had significant ownership and impact.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process (especially your Figma techniques), the solutions you designed, and the outcomes or impact achieved. Quantify results where possible.

• Highlight Figma Mastery: Be prepared to demonstrate specific Figma features like auto layout, variants, component libraries, and responsive design implementation. Show how you used these to create efficient and scalable designs.

• Showcase Documentation: Include examples of your design documentation (user flows, wireframes, specs) and explain how they facilitated collaboration and development.

• Address Preferred Skills: If you have experience with AI, chatbots, healthcare, or contact center applications, ensure these are highlighted within your portfolio or discussions.

Challenge Preparation:

• If a design challenge is provided, focus on understanding the core problem quickly.

• Use Figma efficiently to create a clear and well-reasoned solution, even if it's a low-fidelity representation.

• Be prepared to articulate your design decisions and rationale, referencing design principles and best practices.

📝 Enhancement Note: The emphasis on Figma and design systems means the portfolio review will likely be very hands-on. Candidates should be ready to demonstrate their technical design skills within the tool itself or through detailed project examples. Understanding enterprise application design challenges is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential and advanced expertise required for all design activities, including wireframing, prototyping, high-fidelity UI design, component creation, auto layout, variants, and design system management.

• Prototyping Tools: Figma's built-in prototyping capabilities are central, but familiarity with other prototyping tools might be beneficial for context.

Analytics & Reporting:

• While not explicitly a primary responsibility, understanding how designs impact user behavior and business metrics is crucial. Familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) and how to interpret data to inform design decisions is a plus.

• Experience with A/B testing concepts and how UX improvements can be validated. CRM & Automation:

• Familiarity with CRM systems (e.g., Salesforce, HubSpot) or enterprise resource planning (ERP) systems might be beneficial, especially if designing tools that interact with or manage data within these platforms.

• Understanding of how automation impacts user workflows within enterprise applications.

📝 Enhancement Note: Figma is the non-negotiable tool here. Proficiency beyond basic usage, encompassing advanced features for scalability and efficiency, is a key differentiator. The other tools listed are more about understanding the ecosystem in which the designs will operate and how they contribute to broader business goals.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A commitment to understanding and solving user problems through intuitive design, even within complex enterprise contexts.

• Collaboration: A strong emphasis on working effectively with cross-functional teams (Product, Engineering, Business) to achieve shared goals.

• Efficiency & Scalability: Designing solutions that are not only functional but also efficient to build, maintain, and scale, often through robust design systems.

• Data-Informed Design: Utilizing data and feedback to iterate and improve designs, ensuring they meet business objectives and user needs.

• Agile Mindset: Embracing iterative development, flexibility, and continuous improvement in design and development processes.

Collaboration Style:

• Expect a highly collaborative environment that relies heavily on digital communication tools and scheduled virtual meetings.

• The design process will involve close partnerships with Product Owners to define requirements, Business Analysts for detailed understanding, and Developers for implementation.

• A culture of constructive feedback within design reviews and cross-functional team interactions is likely, aiming to refine designs and ensure successful product outcomes.

• Knowledge sharing is encouraged, particularly concerning design system best practices and new UX techniques.

📝 Enhancement Note: The values emphasize a pragmatic, execution-oriented approach to design within a corporate IT environment. The ability to integrate seamlessly into an Agile team and communicate effectively across different disciplines is paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Enterprise applications and service-support tools often involve intricate workflows, large datasets, and diverse user roles, requiring sophisticated information architecture and interaction design.

• Balancing Business Needs with User Experience: Translating potentially rigid business requirements into an intuitive and positive user experience can be challenging, demanding strong negotiation and problem-solving skills.

• Remote Collaboration: Maintaining effective communication, collaboration, and design consistency across a distributed team requires proactive effort and mastery of digital collaboration tools.

• AI Integration Nuances: Designing for AI-enabled features requires careful consideration of user trust, transparency, explainability, and ethical implications, which can be a new frontier for some designers.

Learning & Development Opportunities:

• Deep Dive into Enterprise UX: Gain extensive experience in the specific challenges and best practices of designing for large-scale business applications.

• AI/ML Design Exploration: If the company is actively developing AI features, this role offers a chance to learn and apply design principles for AI-driven products.

• Design System Mastery: Further hone skills in building and leveraging design systems for efficiency and consistency.

• Cross-Industry Exposure: Potentially work on projects for different sectors (healthcare, customer service), broadening industry knowledge.

📝 Enhancement Note: The challenges are inherent to senior-level enterprise design. The growth opportunities are tied to gaining specialized experience in complex problem domains and emerging technologies, which significantly enhances a designer's resume and future marketability.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise application you designed. What were the main challenges, and how did you use Figma to overcome them?" (Focus on problem-solving, Figma techniques like auto layout/variants, and design system integration).

• "How do you approach translating vague business requirements into concrete user experiences? Walk me through a specific example." (Highlight your process of discovery, user-centric thinking, and iterative design).

• "How do you ensure your designs are production-ready and effectively handed off to developers? What documentation do you typically provide?" (Emphasize your understanding of the development lifecycle and collaboration with engineers). Company & Culture Questions:

• "What interests you about designing for enterprise applications and potentially AI-enabled tools?" (Connect your skills and interests to the job description's specifics).

• "How do you typically collaborate with Product Owners and Developers in an Agile environment?" (Show your understanding of Agile workflows and cross-functional teamwork).

• "How do you stay updated on UX design trends and best practices, especially concerning enterprise software?" (Demonstrate a commitment to continuous learning). Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your specific role and contributions, the design process, key design decisions (and why), Figma techniques used, and the final outcome/impact.

• Showcase Figma Proficiency: Be ready to walk through your Figma files, highlighting your use of components, variants, auto layout, and responsive design. Explain how these features contributed to efficiency and consistency.

• Quantify Impact: Wherever possible, use metrics or qualitative feedback to demonstrate the success of your designs (e.g., improved task completion, reduced error rates, positive user feedback).

• Address Preferred Skills: If you have relevant experience in AI, healthcare, or contact centers, weave these examples into your project discussions.

📝 Enhancement Note: Interviewers will be looking for a blend of strong conceptual UX thinking, advanced technical design skills in Figma, and proven experience in enterprise environments. Be prepared to discuss your process in detail and defend your design decisions.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your updated resume and a link to your online portfolio through the application portal or via email to jobs@global-itech.com as instructed.

• Portfolio Customization: Ensure your portfolio prominently features projects demonstrating your expertise in Figma, design systems, complex workflows, and enterprise applications. Tailor your project selection to align with the "preferred skills" if applicable.

• Resume Optimization: Highlight keywords from the job description, such as "Figma," "UX Design," "Product Design," "Design Systems," "Enterprise Applications," "Agile," and "Prototyping." Quantify your achievements and experience clearly.

• Interview Preparation: Practice articulating your design process, especially your Figma workflows and how you translate requirements into user-friendly solutions. Be ready to discuss your portfolio projects in depth and prepare for potential design challenges.

• Company Research: Familiarize yourself with Global Information Technology's services and client types (if publicly available) to better understand the context of their enterprise applications. Research general trends in enterprise UX and AI-driven design.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.