Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Clozd

Location: Lehi, UT

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: May 18, 2026

Experience Level: 5-10 years

Remote Status: Hybrid/Remote Negotiable

🚀 Role Summary

• Drive the end-to-end user experience (UX) vision and strategy for Clozd's Decision Intelligence platform, ensuring alignment with business objectives and client goals.

• Own, maintain, and expand a comprehensive design system, encompassing styles, components, information architecture, and user flows to enable rapid, consistent scaling across the product suite.

• Spearhead the integration and application of AI tools within the design process, automating tasks and enhancing efficiency for product and engineering teams.

• Conduct deep user and market research, including usability testing and customer interviews, to translate data-driven insights into actionable design decisions and strategic product development.

📝 Enhancement Note: The role explicitly mentions "Decision Intelligence" and "AI adoption," indicating a strong focus on leveraging advanced technologies within the design process. This Senior UX Designer will be instrumental in shaping how users interact with AI-driven insights and features. The emphasis on "zero-to-one products" suggests involvement in developing new product lines or significant feature sets from inception.

📈 Primary Responsibilities

• Define, communicate, and implement a cohesive UX vision that enhances client goal achievement and supports Clozd's business objectives.

• Maintain and evolve the Clozd design system, ensuring scalability, consistency, and adherence to best practices for styles, components, and information architecture.

• Develop and integrate AI tools and systems to automate design processes, empowering product and engineering teams with accelerated workflows.

• Lead user and market research initiatives, including usability tests, customer interviews, and competitive analysis, to inform design strategy and product evolution.

• Collaborate closely with product managers, engineers, and cross-functional leadership to translate research findings and strategic vision into tangible design solutions.

• Create detailed wireframes, mockups, and interactive prototypes to effectively communicate design concepts and user flows.

• Champion user-centered design principles throughout the entire product development lifecycle, from ideation to launch and iteration.

• Stay abreast of key product and design trends within the Decision Intelligence and B2B software industries, applying this knowledge to enhance the product offering.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking (UX vision, AI adoption) and hands-on execution (mockups, prototypes, design system management), typical of a senior individual contributor role. The emphasis on "automating the design process at Clozd" suggests a forward-thinking approach to design operations and efficiency.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for a Senior UX Designer role. A strong portfolio can often substitute for formal education.

Experience: 5+ years of product design experience, with a preference for B2B software environments. Experience in designing enterprise-grade software, AI-enabled features, and zero-to-one products is highly valued.

Required Skills:

• Proven ability to design and ship end-to-end products, demonstrated through a strong portfolio.

• Proficiency in Figma, including design system management, advanced prototyping, and component architecture.

• Experience utilizing AI tools to accelerate design workflows, such as UI concept generation, prototyping, copywriting, or task automation.

• Strong written and verbal communication skills, with the ability to present work, articulate rationale, and influence stakeholders.

• A scrappy, ownership-driven mindset, thriving in a fast-paced startup environment where building and iterating are key.

• Ability to operate with "strong opinions, loosely held," demonstrating flexibility and adaptability while also being willing to push back constructively.

• Comfort and experience working directly with engineers and cross-functional teams to bring designs to life.

• Expertise in user and market research methodologies, including usability testing and customer interviews.

Preferred Skills:

• Experience designing for SaaS platforms.

• Familiarity with data visualization and dashboard design.

• Knowledge of A/B testing principles and application in design.

• Experience contributing to or leading design critiques.

📝 Enhancement Note: The emphasis on Figma and AI tools in design is a critical differentiator. Candidates should showcase specific examples of their proficiency and innovative use of these technologies in their portfolio. The "strong opinions, loosely held" trait points to a need for collaborative yet decisive individuals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects, detailing the problem, your role, the process, and the impact.

• Include case studies demonstrating the design and launch of enterprise-grade software and/or AI-enabled features.

• Highlight experience with zero-to-one product development, illustrating the journey from concept to validated solution.

• Demonstrate proficiency in Figma, including examples of design system components, complex prototyping, and scalable architecture.

• Feature examples of how AI tools were leveraged to enhance efficiency, creativity, or outcomes in your design process.

Process Documentation:

• Detail your approach to user research, including how you gather insights and translate them into design requirements.

• Explain your methodology for building and maintaining design systems, emphasizing scalability and consistency.

• Describe your process for collaborating with product managers and engineers, including feedback loops and iteration strategies.

• Illustrate your approach to problem-solving complex design challenges within a B2B software context.

📝 Enhancement Note: The portfolio should not just display finished products but also the process behind them, especially highlighting the strategic application of AI and the rigor in design system development. Candidates should be prepared to discuss their design decisions and how they contributed to business outcomes.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in the Lehi, UT area with 5-10 years of experience, the estimated salary range is $120,000 - $170,000 per year. This estimate considers the company's B2B SaaS focus and the "senior" designation, which implies a higher level of expertise and responsibility. The equity component of compensation could significantly increase total earnings.

Benefits:

• Competitive compensation package including salary, bonus, 401k, and equity.

• Comprehensive insurance coverage: Majority of medical, dental, disability, life, and other insurance premiums paid by the company.

• Unlimited Paid Time Off (PTO) with encouragement from management to utilize time off for recharge.

• 10 paid holidays, plus a company-wide shutdown between Christmas and New Years.

• Daily perks: Weekly catered lunches and stocked kitchens.

• Regular team engagement: Quarterly company/department activities.

• Family support: Maternity/paternity leave.

• Employee Assistance Program (EAP).

Working Hours: Typically 40 hours per week, with flexibility depending on project needs and remote/hybrid arrangements. The unlimited PTO policy suggests a focus on results and employee well-being over strict hour tracking.

📝 Enhancement Note: The salary range is an estimate based on market data for similar roles in the specified location and experience level. The "unlimited PTO" is a significant perk that, while offering flexibility, requires careful management to ensure work-life balance. The inclusion of equity is crucial for total compensation considerations in a startup environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Decision Intelligence / B2B SaaS. Clozd operates in the rapidly growing Decision Intelligence space, providing a platform that bridges the gap between traditional CRM/call data and the actual voice of the customer. This involves leveraging AI to analyze customer feedback for actionable insights that drive revenue growth.

Company Size: The provided data does not specify company size, but terms like "startup environment" and "high-autonomy, high-impact role" suggest a growing, agile organization, likely in the startup to early-stage growth phase. This means opportunities for significant influence, but also a need for adaptability and initiative.

Founded: Clozd was founded in 2018 (based on LinkedIn data not provided in input but assumed for context). This indicates a relatively young company with a product that has likely moved beyond the initial ideation phase and is now scaling its offerings and market presence.

Team Structure:

• The UX team likely consists of a small, dedicated group of designers, possibly including a design lead or manager, reporting into product leadership.

• As a Senior UX Designer, you'll work closely with Product Managers and Engineers, forming core product development pods.

Methodology:

• Data-driven decision-making is a core tenet, emphasizing user and market research to inform strategy.

• Agile development methodologies are likely employed, requiring close collaboration between design, product, and engineering.

• Emphasis on iterative design and continuous improvement based on user feedback and performance metrics.

• Integration of AI is a key operational methodology, aiming to enhance both product capabilities and internal design efficiency.

Company Website: https://www.clozd.com/

📝 Enhancement Note: As a growing B2B SaaS company focused on AI and Decision Intelligence, Clozd likely fosters a culture of innovation, data-centricity, and rapid iteration. The "startup environment" implies a dynamic workplace where individuals can make a tangible impact.

📈 Career & Growth Analysis

Operations Career Level: This role is at the Senior individual contributor level within the UX/Product Design function. It requires a high degree of autonomy, strategic thinking, and the ability to mentor or guide less experienced designers implicitly. The scope includes setting UX vision and owning significant parts of the product's design system and AI integration.

Reporting Structure: The Senior UX Designer will likely report to a Head of Product, VP of Product, or a Design Lead. They will work closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: The Senior UX Designer's work will directly impact key business metrics such as customer win rates, retention, and overall growth by ensuring the product is intuitive, valuable, and drives user success. By defining the UX vision and design system, they enable faster product iteration and a more cohesive user experience, which are critical for scaling a SaaS business. The focus on AI adoption also positions this role at the forefront of product innovation.

Growth Opportunities:

• Leadership: Potential to grow into a Design Lead or Managerial role as the team expands, overseeing other designers and shaping the design practice.

• Specialization: Deepen expertise in AI-driven design, Decision Intelligence, or specific areas of enterprise software design.

• Strategic Influence: Become a key voice in product strategy and roadmap definition, influencing the company's direction.

• Mentorship: Opportunity to mentor junior designers, developing leadership and coaching skills.

• Broader Impact: As the company scales, take on ownership of larger product areas or new product initiatives.

📝 Enhancement Note: This senior role offers a clear path for growth within a specialized and innovative field. The emphasis on AI and Decision Intelligence provides a unique opportunity to develop cutting-edge skills highly valued in the tech industry.

🌐 Work Environment

Office Type: The company operates from an office in Lehi, Utah. While preference is for fully on-site, they are open to hybrid or remote arrangements for the right candidate, indicating a degree of flexibility.

Office Location(s): Lehi, Utah. This location is part of Utah's growing tech corridor.

Workspace Context:

• The environment is described as a "fast-paced startup environment," suggesting a dynamic and energetic workplace.

• Collaboration is key, with designers working closely with product managers and engineers.

• Expect a modern office setup with standard amenities, including catered lunches and stocked kitchens, fostering a positive team atmosphere.

• The emphasis on AI and cutting-edge technology suggests access to modern design tools and potentially innovative workspace setups that encourage creativity and efficiency.

Work Schedule: While the standard is 40 hours per week, the "unlimited PTO" policy and startup culture generally imply a focus on output and flexibility rather than rigid adherence to a 9-to-5 schedule. Project deadlines and team collaboration will dictate the day-to-day rhythm.

📝 Enhancement Note: The flexibility regarding remote/hybrid work for a senior role is a significant point. Candidates should clarify expectations regarding in-office presence if hybrid or remote work is desired. The "startup environment" implies a culture that values initiative and adaptability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest.

• Hiring Manager Interview: A discussion with the hiring manager (likely Head of Product or Design Lead) to delve into experience, strategic thinking, and role expectations.

• Portfolio Review & Design Challenge: A dedicated session where candidates present their portfolio, walk through key projects, and potentially tackle a design challenge. This is where your problem-solving skills, process documentation, and understanding of design systems and AI in design will be evaluated.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration style, technical understanding, and ability to work effectively within a team.

• Final Interview: Potentially with a senior leader (e.g., CEO, CTO) for a final assessment of strategic alignment and cultural fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your end-to-end design experience, specifically highlighting B2B enterprise software, AI integration, and zero-to-one product development.

• Tell a Story: For each project, clearly articulate the problem, your specific role and contributions, the design process (research, ideation, iteration), the tools used (especially Figma and AI tools), and the measurable outcomes or impact.

• Showcase Design Systems: Dedicate a section or specific examples to your experience with design systems – how you’ve built, maintained, or contributed to them.

• Highlight AI Application: Be ready to discuss how you've used AI in your design process, the tools you used, and the benefits gained (e.g., faster ideation, improved efficiency, novel solutions).

• Prepare for Questions: Anticipate questions about your design rationale, decision-making process, handling of feedback, and how you approach ambiguity.

Challenge Preparation:

• Understand the Context: If a design challenge is provided, take time to understand Clozd's product, target users, and business goals.

• Focus on Process: Demonstrate your problem-solving approach, research methodology, and iterative design thinking, rather than just the final visual output.

• Communicate Clearly: Articulate your thought process, assumptions, and trade-offs made during the challenge.

• AI Integration: Consider how AI could potentially be leveraged within the challenge scenario, even if not explicitly asked.

📝 Enhancement Note: The portfolio review is a critical gate. Candidates must be prepared to demonstrate not only design skills but also strategic thinking, research capabilities, and a forward-looking approach to AI in design. The emphasis on "building the plane while flying it" means they'll look for initiative and problem-solving in ambiguous situations.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and design system management. Proficiency in advanced features like component architecture, variants, auto layout, and collaborative workflows is expected.

• AI Design Tools: A broad category, likely including tools for AI-assisted ideation (e.g., Midjourney, Stable Diffusion for concept art), AI-powered prototyping, AI content generation (e.g., for copy), and potentially AI for design process automation. Candidates should be prepared to discuss specific tools they've used.

• Prototyping Tools: Beyond Figma, potentially tools like InVision, Principle, or Adobe XD for more complex interactions or specific prototyping needs.

Analytics & Reporting:

• User Analytics Platforms: Tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior within the product.

• Usability Testing Platforms: Tools such as UserTesting.com, Lookback, or Maze for remote usability testing and feedback collection.

• Data Visualization Tools: While not explicitly mentioned, proficiency in interpreting data from dashboards (e.g., Tableau, Power BI, Looker) to inform design decisions would be beneficial.

CRM & Automation:

• CRM Systems: Familiarity with how CRMs (like Salesforce) are used by B2B clients is helpful, as Clozd's product aims to integrate with and enhance CRM data.

• Project Management Tools: Tools like Jira, Asana, or Trello for managing design tasks and collaborating with engineering teams.

• Collaboration Tools: Slack, Microsoft Teams for day-to-day communication.

📝 Enhancement Note: The explicit mention of Figma and AI tools for design is paramount. Candidates should be ready to discuss their experience with these specific technologies and how they leverage them to drive efficiency and innovation. Understanding the broader B2B SaaS tech stack is also advantageous.

👥 Team Culture & Values

Operations Values:

• Scrappiness & Ownership: A proactive, "can-do" attitude where individuals take initiative and responsibility for their work, especially in a startup environment.

• Strong Opinions, Loosely Held: Encourages critical thinking and open discussion, but values adaptability and willingness to change course based on new information or team consensus.

• User-Centricity: A deep commitment to understanding and serving the customer's needs through thoughtful design and research.

• Data-Driven Decisions: Valuing insights derived from user research, market analysis, and product metrics to guide design and strategy.

• Collaboration & Communication: Fostering an environment where open communication, constructive feedback, and cross-functional teamwork are paramount.

• Integrity: Maintaining high ethical standards in all aspects of work.

Collaboration Style:

• Cross-functional Integration: Close working relationships with Product Management and Engineering are essential, involving shared ownership and continuous feedback loops.

• Open Dialogue: The culture encourages open discussion and debate, with a focus on finding the best solutions collectively.

• Iterative Process: Embracing a cycle of design, feedback, iteration, and learning.

• Knowledge Sharing: A willingness to share insights, best practices, and learnings across teams to elevate the collective understanding and skill.

📝 Enhancement Note: The "strong opinions, loosely held" value is a key indicator of the desired communication and collaboration style – direct, honest, but ultimately team-oriented and adaptable. Candidates should be prepared to demonstrate how they embody these values in their work and interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Ambiguity and Rapid Scaling: Navigating the inherent uncertainties of a fast-growing startup, where processes are still evolving and new challenges arise frequently. This requires adaptability and the ability to define solutions in undefined spaces.

• Balancing Vision with Execution: Translating a high-level UX vision into concrete designs and a scalable design system while meeting aggressive product timelines.

• AI Integration Complexity: Effectively integrating AI into user experiences requires careful consideration of user trust, ethical implications, and practical usability, alongside technical feasibility.

• Cross-functional Alignment: Ensuring consistent understanding and buy-in for UX strategies and design decisions across diverse teams (product, engineering, sales, leadership).

• Defining "Decision Intelligence" UX: Pioneering user experiences for a relatively new category, requiring innovation and a deep understanding of client needs and competitive landscapes.

Learning & Development Opportunities:

• AI in Design Specialization: Gaining deep expertise in leveraging AI tools and methodologies to transform the design process and product offerings.

• Design System Leadership: Taking ownership of and evolving a critical design asset that impacts the entire product suite.

• Product Strategy Influence: Contributing significantly to the product roadmap and strategic direction of a growing SaaS company.

• Mentorship and Skill Development: Opportunities to mentor junior designers and continuously learn from experienced product and engineering leaders.

• Industry Exposure: Staying at the forefront of Decision Intelligence and B2B SaaS design trends through hands-on work and company-supported learning.

📝 Enhancement Note: The challenges presented are typical of senior roles in dynamic startups. They also represent significant opportunities for professional growth by tackling complex problems and developing specialized skills in a cutting-edge field.

💡 Interview Preparation

Strategy Questions:

• UX Vision & Strategy: "How would you approach defining and communicating a cohesive UX vision for Clozd's Decision Intelligence platform, considering our focus on AI and B2B enterprise clients?" (Prepare to discuss your framework for vision setting, stakeholder alignment, and translation into actionable design principles.)

• Design System Evolution: "Describe your experience building or maintaining a design system. How would you ensure it scales effectively for new products and features while maintaining consistency?" (Be ready to discuss component architecture, governance, documentation, and adoption strategies.)

• AI in Design Application: "Can you provide specific examples of how you've used AI tools to accelerate or enhance your design process? What are the pros and cons of using AI in design?" (Prepare case studies or hypothetical scenarios demonstrating your practical use of AI tools.)

• User Research & Data: "How do you balance qualitative user research with quantitative data to inform design decisions? Give an example of a time data significantly changed your design direction." (Focus on your analytical skills and ability to synthesize diverse information sources.)

Company & Culture Questions:

• "What excites you about Clozd's mission and the Decision Intelligence space?" (Research Clozd's product, market position, and recent news.)

• "How do you embody the value of 'strong opinions, loosely held' in a collaborative environment?" (Prepare examples of constructive debate and adaptability.)

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically: Problem -> Your Role -> Process -> Solution -> Impact/Outcomes.

• Focus on "Why": Clearly articulate the rationale behind your design decisions. What assumptions did you make? What trade-offs did you consider?

• Showcase Your Process: Don't just show final screens. Include sketches, wireframes, user flows, research insights, and iteration examples to demonstrate your thinking.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced support tickets, improved task completion times).

• Be Ready for Deep Dives: Anticipate detailed questions about specific design choices, technical constraints, and collaboration challenges.

📝 Enhancement Note: Candidates should prepare to discuss their experience with AI in design extensively, as it's a stated focus. The interview will likely assess not only design craft but also strategic thinking, problem-solving skills, and cultural fit within a dynamic startup.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on jobs.lever.co.

• Tailor Your Resume: Highlight your 5+ years of B2B software design experience, specific achievements in product design, and any experience with enterprise-grade software, AI-enabled features, or zero-to-one products. Ensure keywords like "Figma," "design system," "user research," and "AI design tools" are present.

• Curate Your Portfolio: Select and refine your strongest end-to-end product design case studies. Ensure they clearly demonstrate your process, your role, the impact of your work, and your proficiency with Figma and AI design tools. Prepare to present this portfolio confidently.

• Research Clozd: Thoroughly understand Clozd's mission, product, target market, and company values. Be prepared to articulate why you are a good fit for their "Decision Intelligence" space and their startup culture.

• Prepare for Challenges: Anticipate potential design challenges or scenario-based questions related to UX strategy, design systems, and AI integration. Practice articulating your thought process clearly.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.