Remote Lead UX Designer

📍 Job Overview

Job Title: Lead UX Designer

Company: [Partner Company of Jobgether]

Location: Michigan, United States

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: April 28, 2026

Experience Level: 5-10 Years

Remote Status: 100% Remote (within the United States)

🚀 Role Summary

• Lead the entire product design lifecycle from initial UX research and user interviews to the creation of high-fidelity interfaces and comprehensive design systems for digital health and e-commerce platforms.

• Drive innovation and user engagement by designing and optimizing experiences for both external e-commerce customers and internal users, ensuring seamless interaction and enhanced trust.

• Develop and expand the company's design system by contributing scalable, reusable components and ensuring brand integrity and visual identity across all digital touchpoints.

• Collaborate closely with cross-functional teams, including product managers, engineers, and marketing, to support Agile/Scrum workflows and deliver iterative improvements based on user feedback and business objectives.

• Ensure designs adhere to accessibility standards and inclusive design practices, making products usable and enjoyable for a diverse user base.

📝 Enhancement Note: The role emphasizes a "full-stack designer" approach, meaning the candidate will own the design process end-to-end. This requires a blend of strategic thinking (research, journey mapping) and tactical execution (high-fidelity UI, component creation). The "shifting priorities and challenges swiftly" suggests a dynamic, fast-paced environment common in tech startups or rapidly growing companies.

📈 Primary Responsibilities

• Spearhead the end-to-end design process, encompassing user research, journey mapping, wireframing, prototyping, and high-fidelity UI design.

• Conduct comprehensive user research, including planning and executing user interviews, surveys, and usability testing sessions to gather actionable insights.

• Design and meticulously optimize user experiences for both e-commerce platforms (customer-facing) and internal tools/systems (employee-facing).

• Architect, build, and maintain a robust design system by creating and contributing scalable UI components, ensuring consistency and efficiency across products.

• Partner with stakeholders across product, engineering, and marketing to plan and conduct User Acceptance Testing (UAT) and gather feedback for iterative design improvements.

• Clearly articulate and present design decisions, rationale, and user insights to cross-functional teams and executive leadership.

• Uphold and evolve brand integrity and visual identity across all digital platforms, while also exploring innovative design directions.

• Actively participate in and support Agile/Scrum methodologies, delivering design assets and iterating on solutions within sprint cycles.

• Leverage A/B testing tools and analytics to inform design decisions and measure the impact of design changes on user behavior and business metrics.

• Ensure all digital products comply with WCAG accessibility standards and promote inclusive design principles.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on data-informed design, user advocacy, and cross-functional collaboration, which are critical for success in a product design leadership role. The need to support Agile/Scrum workflows indicates a need for efficient design processes and rapid iteration.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction (HCI), Graphic Design, Interaction Design, or a related field, or equivalent practical experience, is highly recommended.

Experience: Minimum of 5+ years of dedicated experience in UX/UI design, with a significant portion focused on e-commerce platforms. Proven track record of leading design projects from conception to launch, demonstrating strong problem-solving skills and design thinking.

Required Skills:

• Demonstrated expertise in the full UX/UI design process, from user research to high-fidelity interface design.

• Proven experience designing and optimizing user experiences specifically for e-commerce environments.

• Strong portfolio showcasing end-to-end design projects, especially those involving complex user flows and digital product innovation.

• Deep understanding of UX principles, user-centered design methodologies, and journey mapping techniques.

• Advanced proficiency in Figma, including mastery of components, variants, auto layout, and prototyping features.

• Hands-on experience building, maintaining, or significantly contributing to a production-ready design system.

• Familiarity with Content Management Systems (CMS) and Marketing Technology (MarTech) platforms and their design implications.

• Proficient in understanding and applying accessibility standards (e.g., WCAG) and inclusive design practices.

• Experience utilizing A/B testing tools (e.g., Optimizely, VWO) to validate design hypotheses and drive data-driven decisions.

• Practical experience with project management and collaboration tools such as Jira or Monday.com.

Preferred Skills:

• Experience in the digital health sector.

• Familiarity with front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

• Experience conducting User Acceptance Testing (UAT) and translating feedback into design iterations.

• Understanding of visual design principles and ability to contribute to brand identity evolution.

📝 Enhancement Note: The emphasis on "proven judgment on trade-offs between perfection and timely delivery" indicates that candidates should be prepared to discuss situations where they balanced design quality with project timelines and business needs. The requirement for "hands-on experience with CMS platforms and MarTech systems" suggests the company's digital presence is sophisticated and requires designers who understand these ecosystems.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio demonstrating a minimum of 5 years of UX/UI design experience, with a strong emphasis on e-commerce projects.

• Detailed case studies showcasing the complete design process, from problem definition and user research to solution implementation and outcomes.

• Evidence of ability to lead design initiatives, make critical design decisions, and manage trade-offs effectively.

• Examples of contributions to or creation of design systems, including scalable components and documentation.

Process Documentation:

• Case studies should clearly outline the UX research methodologies employed, including user interviews, usability testing, and persona development.

• Demonstrate the application of user journey mapping to understand and improve customer experiences.

• Showcase how design decisions were informed by data, analytics, and A/B testing results.

• Illustrate the process of collaborating with cross-functional teams (product, engineering) throughout the design and development lifecycle, including UAT.

• Include examples of how accessibility and inclusive design principles were integrated into the design process.

📝 Enhancement Note: Candidates should be prepared to walk through their portfolio projects, explaining their thought process, design rationale, the challenges they faced, and the measurable impact of their work. The portfolio should clearly highlight their ability to deliver high-quality, user-centered designs within a business context, particularly for e-commerce.

💵 Compensation & Benefits

Salary Range: $90,000 - $130,000 USD per year.

Benefits:

• Compensation: Competitive annual salary within the $90,000 - $130,000 range.

• Bonus: Eligibility for a discretionary annual bonus, up to 10% of salary.

• Health: Comprehensive medical, dental, and vision insurance plans.

• Retirement: 401K plan with a company match to support long-term financial planning.

• Time Off: Flexible Paid Time Off (PTO) policy, allowing employees to manage their personal time effectively.

• Holidays: Office closure on all major US holidays.

• Wellness: Monthly reimbursements for wellness activities and internet services.

• Professional Development: Opportunities for continuous learning, including support for certifications and professional training.

• Mental Health: Access to mental health resources and support services.

Working Hours: This is a full-time position, generally expected to align with a standard 40-hour work week. However, given the remote nature and the need to work EST hours, flexibility may be required. The role requires the ability to work EST (Eastern Standard Time) hours.

📝 Enhancement Note: The salary range is competitive for a Lead UX Designer role with 5+ years of experience, especially for a remote position within the United States. The benefits package is comprehensive, indicating a commitment to employee well-being and professional growth. The requirement to work EST hours is a critical detail for candidates outside this time zone.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within the intersection of Digital Health and E-commerce. This dual focus suggests a dynamic environment where user experience is paramount for both patient/consumer engagement and commercial success. The company likely leverages technology to solve complex problems in healthcare delivery and consumer purchasing.

Company Size: While not explicitly stated, the presence of a structured benefits package, a formal bonus structure, and the need for a Lead UX Designer suggests a company that is beyond the startup phase, likely a growing mid-sized company or a well-funded startup aiming for significant market impact. This size often means established processes but still offers opportunities for influence.

Founded: The founding date is not provided. However, the company's focus on digital health and e-commerce suggests it is likely a relatively modern enterprise, potentially founded within the last 5-15 years, to be competitive in these rapidly evolving sectors.

Team Structure:

• The UX Design team likely consists of designers with varying levels of experience, potentially including other UX/UI designers, a UX researcher, and possibly a dedicated UI developer or design technologists. This Lead role suggests a need for mentorship and guidance.

• The reporting structure will likely place the Lead UX Designer under a Head of Product, Director of Design, or potentially a VP of Product/Engineering.

Methodology:

• Data Analysis: The company likely employs data analysis to understand user behavior, identify pain points, and measure the success of design interventions. This includes reviewing usage metrics, conversion rates, and customer feedback.

• Workflow Planning & Optimization: Expect a focus on efficient design workflows, potentially using Agile methodologies. The company aims to optimize processes for faster iteration and delivery of value to users.

• Automation & Efficiency: The use of MarTech and CMS platforms, along with a focus on design systems, suggests an interest in automation and ensuring efficiency in both product development and marketing efforts.

Company Website: [Jobgether.com will facilitate the application process; the partner company's website is not directly linked here but would be provided during the interview process.]

📝 Enhancement Note: The combination of Digital Health and E-commerce is a unique and growing space. Candidates should research companies in this niche to understand the specific challenges and opportunities related to user trust, data privacy (especially in health), and the optimization of both transactional and care-related user journeys.

📈 Career & Growth Analysis

Operations Career Level: This is a "Lead" position, indicating a senior individual contributor role with leadership responsibilities. The Lead UX Designer is expected to guide design strategy, mentor junior designers, and influence product direction, rather than manage a team directly (unless specified otherwise). This role sits at the cusp of senior individual contribution and potential future management.

Reporting Structure: The Lead UX Designer will likely report to a Director of Product Design, Head of Product, or a similar senior leadership role. They will work collaboratively with Product Managers and Engineering Leads, acting as the primary design voice for their product areas.

Operations Impact: The Lead UX Designer's impact is critical to the success of both the digital health and e-commerce platforms. By enhancing user experience, they directly influence:

• Customer Acquisition & Retention: Improved UX leads to higher conversion rates and repeat business in e-commerce.

• User Engagement & Trust: In digital health, intuitive and trustworthy interfaces are crucial for patient adoption and adherence to treatment plans.

• Operational Efficiency: Well-designed internal tools can streamline operations for employees, increasing productivity and reducing errors.

• Brand Perception: High-quality design contributes to a strong, positive brand image.

Growth Opportunities:

• Design Leadership: Potential to grow into a formal management role (e.g., Design Manager) or a Principal/Staff UX Designer position, focusing on more complex strategic challenges and cross-product design initiatives.

• Specialization: Opportunity to deepen expertise in either digital health UX or e-commerce optimization, becoming a subject matter expert.

• Cross-Functional Mobility: Experience gained in this role can lead to opportunities in product management or strategy roles.

• Mentorship & Training: Continuous learning through professional development, certifications, and mentorship programs funded by the company.

📝 Enhancement Note: For candidates aiming for long-term career growth, this Lead role offers a strong foundation. Demonstrating ownership, strategic thinking, and the ability to mentor others will be key to advancing into more senior leadership or specialized individual contributor roles.

🌐 Work Environment

Office Type: The position is 100% remote within the United States. This means there is no physical office requirement, offering maximum flexibility.

Office Location(s): While the role is remote, the requirement to work EST hours suggests that the company may have a primary operational hub or significant employee presence in the Eastern Time Zone, or that key leadership resides there. This is important for understanding potential meeting times and collaboration patterns.

Workspace Context:

• Collaborative Environment: Despite being remote, the emphasis on cross-functional collaboration means designers will be expected to actively participate in virtual meetings, use collaboration tools (like Slack, Teams, Miro), and engage in asynchronous communication.

• Operations Tools & Technology: Access to industry-standard design software (Figma), project management tools (Jira), and communication platforms will be provided or expected. The company's investment in MarTech and CMS indicates a technologically advanced environment.

• Team Interaction: Regular virtual stand-ups, design reviews, and sprint planning meetings will be part of the routine, fostering a sense of team cohesion despite the distributed nature of the workforce.

Work Schedule: The role is full-time, requiring approximately 40 hours per week. Crucially, candidates must be able to work EST (Eastern Standard Time) hours. This implies availability for meetings and collaboration during these core business hours, regardless of the candidate's local time zone.

📝 Enhancement Note: Successful candidates will need to be highly self-motivated, organized, and adept at remote communication. The EST hours requirement is non-negotiable and should be a primary consideration for applicants.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review by Jobgether's AI and potentially a recruiter to assess basic qualifications and fit.

• Hiring Manager Interview: A discussion with the hiring manager (likely Head of Product or Design Director) to delve into experience, portfolio, and role expectations. This is where your understanding of e-commerce and digital health UX will be assessed.

• Design Challenge/Portfolio Presentation: Candidates will likely be asked to present a selection of their work from their portfolio, discussing their process, rationale, and outcomes for 1-2 key projects. This may be a formal presentation or an in-depth discussion. A practical design exercise or take-home challenge might also be part of this stage.

• Cross-functional Interviews: Meetings with key collaborators, such as Product Managers and Engineering Leads, to assess collaboration style, communication skills, and technical understanding.

• Final Interview: Potentially a conversation with a senior executive (e.g., VP of Product) to discuss strategic alignment and cultural fit.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end design process, specifically highlighting e-commerce and/or digital health experience. Focus on projects where you had significant ownership and measurable impact.

• Structure Your Narrative: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the key decisions you made, the challenges you overcame, and the measurable results or learnings. Use visuals effectively.

• Highlight Figma & Design Systems: Be prepared to discuss your expertise with Figma, including advanced features like components, variants, and auto layout. If you have experience with design systems, showcase your contributions and understanding of their scalability and maintenance.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced bounce rates, improved task completion times, higher user satisfaction scores).

• Address Trade-offs: Be ready to discuss how you balanced design quality with project constraints, timelines, and business objectives.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, ensure you fully understand the brief, the target user, and the business goals.

• Process Over Perfection: Focus on demonstrating your thought process, problem-solving approach, and how you would tackle the problem, rather than delivering a pixel-perfect final UI in a limited time.

• Communicate Assumptions: Clearly state any assumptions you make and justify your design decisions based on those assumptions and UX best practices.

• Consider Constraints: Think about the technical and business constraints that would likely exist in a real-world scenario.

📝 Enhancement Note: The interview process is designed to evaluate not only design skills but also problem-solving ability, collaboration, and strategic thinking. A strong portfolio that tells a compelling story of impact is crucial. Candidates should practice articulating their design decisions and demonstrating how they drive business value.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, UI design, and design system management. Deep proficiency is expected.

• User Research Tools: Platforms like UserTesting.com, Lookback, Maze, or internal tools for conducting usability testing and gathering user feedback.

• Survey Tools: Tools such as SurveyMonkey, Typeform, or Google Forms for gathering user feedback and conducting market research.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, or similar platforms to track user behavior, conversion funnels, and engagement metrics.

• A/B Testing Platforms: Optimizely, VWO (Visual Website Optimizer), Google Optimize, or integrated platform tools to run experiments and validate design hypotheses.

• Data Visualization Tools: Potentially Tableau, Power BI, or Looker Studio for understanding and presenting performance data, though direct use might be by analysts.

CRM & Automation:

• CRM: Familiarity with how CRM systems (e.g., Salesforce, HubSpot) store customer data and how UX design can impact CRM usage or customer journey tracking.

• Project Management: Jira and/or Monday.com are explicitly mentioned for tracking tasks, sprints, and project progress.

• CMS Platforms: Experience working with or designing for Content Management Systems (e.g., WordPress, Contentful, Adobe Experience Manager) is a plus.

• MarTech Systems: Awareness of marketing technology stacks and how design integrates with marketing automation, email campaigns, and customer segmentation.

📝 Enhancement Note: Proficiency in Figma and experience with A/B testing tools are critical. The company leverages MarTech and CMS, indicating a need for designers who understand how their work integrates into a broader digital ecosystem and impacts marketing effectiveness.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the user's needs, driving all design decisions from a user-first perspective.

• Data-Driven Innovation: Utilizing data and insights to inform design choices, validate hypotheses, and continuously improve products.

• Collaboration & Transparency: Fostering an open environment where ideas are shared freely, feedback is constructive, and cross-functional teams work cohesively towards common goals.

• Efficiency & Scalability: Building robust design systems and processes that ensure consistency, speed up development, and can scale with company growth.

• Adaptability & Resilience: Embracing change, learning from failures, and iterating quickly in a fast-paced, dynamic industry.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be active participants in product development squads, working hand-in-hand with Product Managers and Engineers throughout the entire product lifecycle.

• Process Improvement Culture: Encouraging continuous feedback loops and open discussions about design processes and workflows to identify areas for improvement and increase team effectiveness.

• Knowledge Sharing: Promoting a culture where designers share best practices, learnings from user research, and new design techniques through internal presentations, documentation, or informal discussions.

📝 Enhancement Note: The company values a blend of user advocacy, data-informed decision-making, and collaborative execution. Candidates who can demonstrate these values through their past experiences and communication style will likely resonate well with the team.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the inherent tension between creating the ideal user experience and meeting e-commerce revenue targets or digital health adoption metrics.

• Cross-Functional Alignment: Ensuring consistent understanding and buy-in for design decisions across diverse teams with potentially competing priorities.

• Rapid Iteration in a Dynamic Market: Adapting quickly to evolving user expectations, technological advancements, and competitive pressures in both digital health and e-commerce.

• Scaling Design Systems: Continuously evolving and maintaining a design system that supports a growing product suite and diverse user needs.

Learning & Development Opportunities:

• Advanced UX/UI Skills: Opportunities to deepen expertise in areas like interaction design, information architecture, UX research methodologies, or visual design.

• Industry Immersion: Gaining in-depth knowledge of the digital health and e-commerce landscapes, understanding their unique user behaviors and market dynamics.

• Leadership Development: Training and mentorship programs to hone leadership, communication, and strategic planning skills, preparing for future leadership roles.

• Tool & Technology Exploration: Exposure to new design tools, A/B testing platforms, and MarTech innovations.

📝 Enhancement Note: The challenges presented are typical for senior roles in fast-moving tech sectors. Candidates should be prepared to discuss how they have successfully navigated these challenges in the past, demonstrating problem-solving skills and strategic thinking. The growth opportunities are substantial for individuals seeking to advance their careers in product design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to make significant trade-offs between design perfection and timely delivery. How did you approach this, and what was the outcome?" (Focus on demonstrating judgment and pragmatism.)

• "How would you approach designing a new feature for our e-commerce platform to increase customer conversion rates by 15%?" (Be prepared to outline your research, ideation, and validation process.)

• "Explain how you would collaborate with a Product Manager and Engineering Lead to design and launch a complex feature within an Agile sprint cycle." (Highlight your understanding of cross-functional collaboration and Agile workflows.)

Company & Culture Questions:

• "What interests you most about working at the intersection of digital health and e-commerce?" (Research the company's mission and market position.)

• "How do you ensure accessibility and inclusive design principles are integrated into your work, especially in potentially sensitive areas like digital health?" (Demonstrate your commitment to ethical and inclusive design.)

• "Describe your experience working remotely. How do you maintain strong collaboration and communication with distributed teams?" (Highlight your self-discipline and remote work best practices.)

Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative: the challenge, your heroic journey (your process), the solution, and the impact.

• Focus on "Why": Clearly articulate the rationale behind your design decisions. Why did you choose this approach? What user needs or business goals were you addressing?

• Quantify Impact: Use metrics and data wherever possible to demonstrate the effectiveness of your designs. If exact numbers aren't available, discuss the intended impact and how you would measure it.

• Demonstrate Figma Mastery: Be ready to share specific Figma files or walkthroughs showcasing your use of components, auto layout, and prototyping to create efficient and scalable designs.

• Address Collaboration: Explain how you worked with stakeholders, incorporated feedback, and navigated disagreements during the design process.

📝 Enhancement Note: Prepare specific examples for behavioral questions that align with the company's stated values (user-centricity, data-driven, collaboration). Practice articulating your design process concisely and confidently, focusing on outcomes and impact.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Jobgether.

• Portfolio Customization: Tailor your portfolio to highlight your strongest e-commerce and/or digital health UX/UI design projects. Ensure case studies clearly demonstrate your end-to-end design process, Figma proficiency, and measurable impact.

• Resume Optimization: Update your resume to emphasize your 5+ years of relevant experience, specific skills (Figma, design systems, A/B testing, user research), and achievements in e-commerce. Use keywords from the job description naturally.

• Interview Preparation: Practice presenting your portfolio, focusing on clear storytelling, articulating your design rationale, and quantifying results. Prepare to discuss your experience with Agile methodologies, remote collaboration, and working with MarTech/CMS.

• Company Research: Invest time in researching the partner company's mission, products, and market position within digital health and e-commerce. Understand their potential user base and business objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details, particularly regarding the specific partner company and exact interview stages, should be verified directly with the hiring organization or through Jobgether before making application decisions.