Product Designer Mid

📍 Job Overview

Job Title: Product Designer Mid

Company: Encora

Location: Lima, Peru

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-04-29

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design intuitive, user-centered digital experiences that align business needs with functional and engaging solutions.

• Create comprehensive wireframes, interactive prototypes, and detailed user flows to visualize product concepts.

• Collaborate closely with cross-functional product, engineering, and business teams to ensure seamless product development and implementation.

• Actively participate in product discovery phases, defining requirements and user stories that drive product innovation.

• Conduct thorough user research and usability testing to gather insights and validate design decisions.

• Analyze key product metrics and user feedback to drive continuous improvement of digital product experiences.

• Maintain consistency and adherence to design systems and visual guidelines across all digital touchpoints.

📝 Enhancement Note: This role focuses on a mid-level Product Designer, implying a need for independent contribution and the ability to mentor junior designers. The "Hybrid" work model suggests a balance between remote flexibility and in-office collaboration, likely requiring 2-3 days per week at the office in Lima. The company's focus on "digital engineering and modernization" indicates a need for designers who can contribute to evolving existing products and creating new digital solutions.

📈 Primary Responsibilities

• Translate complex user needs and business objectives into intuitive and visually appealing digital product interfaces.

• Develop high-fidelity mockups, interactive prototypes, and detailed user journey maps to communicate design concepts effectively.

• Work closely with product managers to define product roadmaps, prioritize features, and translate requirements into actionable design specifications.

• Partner with engineering teams to ensure the technical feasibility and accurate implementation of designs, providing design support throughout the development lifecycle.

• Plan and execute qualitative and quantitative user research studies, including interviews, surveys, and A/B testing, to inform design decisions.

• Conduct comprehensive usability testing sessions to identify pain points and areas for improvement in the user experience.

• Champion the use and evolution of the company's design system, ensuring brand consistency and design efficiency across products.

• Analyze product performance data, user feedback, and market trends to identify opportunities for design innovation and optimization.

• Present design solutions and rationale clearly and persuasively to stakeholders at various levels of the organization.

• Contribute to the continuous improvement of design processes, tools, and methodologies within the product team.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on the end-to-end product design lifecycle, from discovery and research to implementation and iteration. The requirement to "analyze metrics and feedback" points towards a data-informed design approach, crucial for operations-minded professionals. Collaboration with "product, technology, and business" teams underscores the GTM aspect, ensuring designs support business goals.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 2-5 years of professional experience in digital product design, with a strong portfolio showcasing UX/UI design expertise. Proven experience working in agile development environments.

Required Skills:

• Expertise in User Experience (UX) and User Interface (UI) design principles and best practices.

• Proficiency with industry-standard design and prototyping tools such as Figma, Sketch, or Adobe XD.

• Demonstrated ability to create detailed wireframes, user flows, and interactive prototypes.

• Solid understanding of user-centered design methodologies, including Design Thinking.

• Experience working effectively within Agile/Scrum development frameworks.

• Strong analytical skills for interpreting user research data and product metrics.

• Excellent communication, presentation, and interpersonal skills for cross-functional collaboration.

Preferred Skills:

• Experience with design systems and component libraries.

• Familiarity with front-end development concepts (HTML, CSS, JavaScript).

• Experience conducting various types of user research and usability testing.

• Knowledge of accessibility standards (WCAG).

• Experience in product engineering or digital modernization initiatives.

📝 Enhancement Note: The requirement for a "Mid" level designer with 2-5 years of experience suggests a need for candidates who can work with some autonomy but may still require guidance on complex strategic decisions. The emphasis on Figma, Sketch, or Adobe XD, along with Design Thinking and Agile, are standard for product design roles. The inclusion of "product engineering" and "digital modernization" in preferred skills hints at Encora's core business and suggests candidates who can adapt designs to scalable, modern architectures will be highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse product design case studies that demonstrate end-to-end design process from problem definition to solution.

• Clearly articulate the user problem, business goals, and your specific role and contributions to each project.

• Highlight the design methodologies employed (e.g., Design Thinking, user research, prototyping, usability testing).

• Include visual examples of wireframes, user flows, high-fidelity mockups, and interactive prototypes.

Process Documentation:

• Demonstrate understanding of iterative design processes, including how feedback and data inform design iterations.

• Illustrate experience with design system implementation and maintenance, showcasing consistency and scalability.

• Provide examples of how you have collaborated with engineering and product teams to ensure successful design implementation.

• Show evidence of conducting user research and usability testing, and how insights were translated into design improvements.

📝 Enhancement Note: For a mid-level product designer, the portfolio is critical. It needs to go beyond just showcasing aesthetics and delve into the process and impact. Quantifiable results are key, especially for a company like Encora that focuses on digital engineering and modernization. The portfolio should reflect an understanding of how design contributes to business outcomes and operational efficiency.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a Mid-Level Product Designer in Lima, Peru, with 2-5 years of experience, the estimated annual salary range is approximately PEN 60,000 - PEN 90,000. This range can vary based on the candidate's specific skills, experience, and performance during the interview process.

Benefits:

• Comprehensive health insurance package (medical, dental, vision).

• Opportunities for professional development, including training, workshops, and conference attendance.

• Hybrid work model offering flexibility between remote and in-office work.

• Access to modern design tools and technologies.

• Collaborative and innovative work environment with opportunities for growth.

• Paid time off and holidays.

• Potential for performance-based bonuses.

Working Hours: Standard full-time work hours, typically around 40 hours per week. Specific daily schedules may be flexible within the hybrid model, accommodating core collaboration hours.

📝 Enhancement Note: Salary estimates for Lima, Peru, are based on recent market data for mid-level tech roles. Compensation can vary significantly, and this range serves as a benchmark. Benefits are typical for tech companies and tailored to support a hybrid workforce and professional growth, which are attractive to operations and design professionals seeking stability and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Encora operates within the Information Technology and Services sector, specializing in digital engineering and modernization for leading global companies and digital-native businesses. This means the company is at the forefront of technological innovation, providing services like Product Engineering, Cloud Services, Quality Engineering, DevSecOps, Data, Digital Experience, Cybersecurity, and AI Engineering.

Company Size: Encora is a large enterprise, with over 9,000 experts spread across more than 47 global offices. This size implies a robust organizational structure, access to extensive resources, and opportunities for diverse career paths. For a Product Designer, this means working within a structured environment that values specialized expertise and offers potential for cross-team collaboration.

Founded: Founded in 2001, Encora has a long-standing history in the IT services industry, demonstrating stability and sustained growth. This longevity suggests a mature company culture that balances established processes with a drive for innovation, particularly in digital transformation.

Team Structure:

• The Product Design team is likely integrated within cross-functional product development squads, working closely with Product Managers, Software Engineers, QA Engineers, and potentially Data Analysts.

• Reporting structure would typically be to a Design Lead or Head of Design, who oversees design strategy and team development.

Methodology:

• Data-driven decision-making is paramount, with a focus on analyzing metrics and user feedback to guide design and product strategy.

• Agile methodologies are standard, requiring designers to be adaptable and responsive to evolving project requirements.

• Emphasis on user-centricity, ensuring that all design solutions are grounded in a deep understanding of the end-user.

• Continuous improvement of design processes and tools to enhance efficiency and product quality.

Company Website: https://www.encora.com/

📝 Enhancement Note: Encora's description as a "digital engineering and modernization" partner is key. This implies a focus on creating robust, scalable, and innovative digital solutions. For a Product Designer, this means contributing to projects that have significant, tangible impact on client businesses, often involving complex technical challenges and cutting-edge technologies. The large global presence suggests a professional, structured, and potentially diverse work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Mid" level Product Designer, indicating a professional who has moved beyond entry-level tasks and can independently manage design projects, contribute significantly to product strategy, and mentor junior team members. They are expected to have a solid grasp of UX/UI principles, design tools, and methodologies, and can effectively collaborate with cross-functional teams.

Reporting Structure: The Product Designer will likely report to a Design Manager or Lead within the Product Development organization. They will work closely with Product Managers and Engineering Leads within their assigned product squads, fostering a collaborative and iterative approach.

Operations Impact: The Product Designer's impact is crucial for Encora's mission of digital engineering and modernization. By creating intuitive, user-centered digital experiences, they directly influence client satisfaction, product adoption rates, operational efficiency, and ultimately, the business success of Encora's clients. Their work bridges the gap between user needs, business objectives, and technical feasibility, driving value through effective design solutions.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in specific design areas (e.g., interaction design, information architecture, design systems) and learn new tools and technologies.

• Leadership Development: Potential to grow into a Senior Product Designer role, leading more complex projects, mentoring junior designers, and contributing to design strategy.

• Cross-functional Exposure: Gain experience working on a variety of digital products and platforms across different industries, broadening your understanding of product engineering and client needs.

• Specialization: Develop expertise in niche areas such as AI-driven design, accessibility design, or complex enterprise solutions.

📝 Enhancement Note: As a "Mid" level role, the growth path is clearly defined towards Senior Designer and potentially leadership. The company's focus on "digital engineering and modernization" means designers can gain experience in cutting-edge tech and complex problem-solving, which is highly valuable for career progression in the operations and product development space.

🌐 Work Environment

Office Type: Encora operates a hybrid work model. This typically means a combination of remote work and in-office days, allowing for flexibility while maintaining in-person collaboration. The office environment is likely professional, modern, and equipped with the necessary tools and infrastructure to support productive work.

Office Location(s): The primary work location is Lima, Peru. Specific office details or addresses would be provided by the hiring team, but the presence of a physical office is implied by the hybrid model. Candidates should be prepared to commute to the Lima office for scheduled in-office days.

Workspace Context:

• Collaborative Spaces: Offices likely feature meeting rooms, breakout areas, and open-plan spaces designed to foster teamwork and idea sharing among designers, engineers, and product managers.

• Technology Enabled: Access to high-speed internet, modern workstations, and the necessary software licenses for design tools (Figma, Sketch, Adobe XD) and collaboration platforms.

• Team Interaction: Regular opportunities for face-to-face interaction with colleagues, facilitating better communication, brainstorming sessions, and team-building activities.

Work Schedule: The role is full-time, with a standard 40-hour work week. The hybrid arrangement allows for flexibility in daily scheduling, with core hours likely established for essential team collaboration and meetings. This structure aims to balance individual productivity with team synergy.

📝 Enhancement Note: The "Hybrid" work arrangement is a key differentiator. For operations professionals, this implies a need for strong self-management and communication skills to bridge the gap between remote and in-office work. The company's global presence might mean some collaboration occurs across different time zones, requiring adaptability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio. Be prepared to discuss your experience and why you're interested in Encora.

• Technical Interview: This will likely involve a deep dive into your portfolio, focusing on your design process, problem-solving skills, and technical proficiency with design tools. You may be asked to walk through specific case studies.

• Design Challenge/Case Study: You might be given a small design challenge or asked to present a more in-depth analysis of one of your portfolio projects. This assesses your ability to think critically and apply design principles to a given problem.

• Team/Cultural Fit Interview: You'll likely meet with potential team members and hiring managers to assess your collaboration style, communication skills, and how well you align with Encora's culture and values.

• Final Interview: Potentially with a senior leader, focusing on strategic thinking, career aspirations, and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your mid-level capabilities, problem-solving skills, and impact. Prioritize quality over quantity.

• Tell a Story: For each case study, clearly outline the problem, your process, your specific contributions, the challenges faced, and the measurable outcomes. Use visuals effectively.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs. This is crucial for showing business value.

• Highlight Collaboration: Emphasize how you worked with cross-functional teams (product managers, engineers) and incorporated their feedback.

• Showcase Process: Clearly illustrate your design thinking, user research methods, prototyping techniques, and iteration cycles.

Challenge Preparation:

• Understand the Brief: If given a design challenge, ensure you fully understand the problem statement, target audience, and constraints. Ask clarifying questions.

• Define Scope: Quickly define the scope of your solution, focusing on key user flows or features.

• Think Aloud: If presenting your approach live, verbalize your thought process, assumptions, and design decisions.

• Focus on Rationale: Be prepared to justify your design choices with user-centered principles and business objectives.

📝 Enhancement Note: The interview process for a mid-level designer at a company like Encora will likely be rigorous, with a strong emphasis on portfolio and practical application of design skills. Demonstrating a data-informed approach and understanding of business impact will be key differentiators, aligning with the "operations" mindset.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly preferred), Sketch, Adobe XD. Proficiency in at least one is mandatory.

• Wireframing & Flow Tools: Balsamiq, Miro, Lucidchart, or similar for conceptualization and flow mapping.

• Collaboration Platforms: Slack, Microsoft Teams, Jira, Confluence for team communication, project management, and documentation.

Analytics & Reporting:

• Product Analytics: Google Analytics, Amplitude, Mixpanel, or similar for tracking user behavior and product performance.

• User Feedback Tools: SurveyMonkey, Typeform, Hotjar, UserTesting.com for gathering qualitative and quantitative feedback.

• Dashboarding Tools: Tableau, Power BI (or internal tools) for visualizing key metrics and performance indicators.

CRM & Automation:

• CRM Systems: While not directly used for design, understanding how designs integrate with CRM systems (e.g., Salesforce) for sales and marketing processes can be beneficial.

• Project Management: Jira is commonly used for tracking tasks, sprints, and workflows, often integrated with design tools.

📝 Enhancement Note: The explicit mention of Figma, Sketch, and Adobe XD highlights the core technical requirements. Familiarity with analytics and feedback tools is crucial, as designers are increasingly expected to be data-informed. Understanding how design impacts broader operational systems like CRMs is a valuable asset for candidates aiming for roles with GTM influence.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the end-user, ensuring that all design decisions are driven by user needs and behaviors.

• Collaboration: Fostering a team environment where open communication, constructive feedback, and shared ownership are encouraged across product, engineering, and business teams.

• Innovation: A drive to explore new ideas, technologies, and methodologies to create cutting-edge digital solutions that provide a competitive advantage.

• Data-Driven Decisions: Utilizing analytics, user research, and performance metrics to inform design choices and measure the impact of design solutions.

• Continuous Improvement: A dedication to refining processes, learning new skills, and constantly seeking ways to enhance product quality and user experience.

Collaboration Style:

• Cross-functional Partnership: Designers are expected to work seamlessly with Product Managers to define strategy and requirements, and with Engineers to ensure high-quality implementation.

• Iterative Feedback Loops: A culture where regular feedback is sought and given, enabling rapid iteration and improvement of designs.

• Knowledge Sharing: Encouraging the sharing of best practices, design learnings, and insights across the design team and wider organization.

📝 Enhancement Note: The values emphasize a blend of user advocacy, technical execution, and business acumen. For operations professionals, this means understanding how design contributes to efficiency, scalability, and measurable business outcomes. The collaborative style is key for a hybrid environment, requiring proactive communication.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Effectively navigating conflicting priorities between user desires, technical limitations, and business objectives.

• Driving Design Adoption in a Large Organization: Ensuring that design standards and best practices are consistently applied across numerous projects and teams within a large global company.

• Keeping Pace with Technological Advancements: Continuously learning and adapting to new design tools, methodologies, and emerging technologies in the digital engineering space.

• Measuring Design Impact: Developing robust methods for quantifying the ROI of design efforts and demonstrating their contribution to business goals.

Learning & Development Opportunities:

• Advanced Design Workshops: Access to training on specialized UX/UI topics, interaction design patterns, and emerging design trends.

• Industry Conferences: Opportunities to attend and present at leading design and technology conferences to stay abreast of industry best practices and network with peers.

• Mentorship Programs: Pairing with senior designers or leaders to receive guidance on career development, skill enhancement, and strategic thinking.

• Cross-Disciplinary Learning: Exposure to other areas within Encora, such as Cloud Services, AI Engineering, or Cybersecurity, to understand broader digital transformation landscapes.

📝 Enhancement Note: The challenges presented are common for mid-level designers in large tech firms, particularly those focused on modernization. The growth opportunities are aligned with developing expertise and leadership within the design function, crucial for long-term career sustainability in operations-adjacent roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements (e.g., user needs vs. business goals vs. technical constraints). How did you approach it, and what was the outcome?" (Focus on your problem-solving process, negotiation skills, and ability to find optimal solutions.)

• "How do you approach designing for scalability and maintainability in a complex digital product? What role does a design system play?" (Demonstrate understanding of long-term product health and operational efficiency.)

Company & Culture Questions:

• "What interests you about Encora's focus on digital engineering and modernization, and how do you see your design skills contributing to that mission?" (Research Encora's recent projects, client successes, and company values.)

• "How do you prefer to collaborate with product managers and engineers in a hybrid work environment? Give an example of a successful cross-functional collaboration." (Highlight your communication style, proactivity, and teamwork skills.)

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically: Problem > Research > Ideation > Design > Testing > Outcome/Impact.

• Focus on Your Role: Clearly articulate your specific contributions, especially if it was a team project.

• Visual Storytelling: Use high-quality visuals (mockups, flows, prototypes) to illustrate your points. Avoid text-heavy slides.

• Quantify Everything: For each project, aim to present quantifiable results or insights. If exact numbers aren't available, discuss the potential impact or key learnings.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges, and alternatives you considered.

📝 Enhancement Note: Interview questions for this role will probe not just design skills but also strategic thinking, collaboration, and the ability to drive business impact. Candidates should prepare to articulate how their design work contributes to operational efficiency and client success, aligning with Encora's core business.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Encora careers portal via the provided link.

• Tailor your Resume: Highlight specific experience with UX/UI design, wireframing, prototyping, user research, and proficiency in tools like Figma, Sketch, or Adobe XD. Quantify achievements where possible.

• Curate Your Portfolio: Ensure your portfolio prominently features 3-5 strong case studies that demonstrate your end-to-end design process, problem-solving skills, and measurable impact. Tailor project selection to showcase experience relevant to digital engineering and modernization.

• Prepare for the Interview: Research Encora's work, understand their focus on digital engineering, and prepare to discuss your design philosophy, process, and how you collaborate with cross-functional teams. Practice presenting your portfolio case studies.

• Highlight Hybrid Work Readiness: Be prepared to discuss your experience and approach to working effectively in a hybrid environment, emphasizing communication and collaboration strategies.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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