Visual / Product Designer

📍 Job Overview

Job Title: Visual / Product Designer

Company: CapTech Consulting

Location: Salt Lake City, Utah, United States (with potential for Omaha, NE, USA)

Job Type: Full-time

Category: Customer Experience (CX) Design / Product Design

Date Posted: May 28, 2026

Experience Level: 2-5 Years Professional Experience

Remote Status: Hybrid (with potential for remote work based on CapTech and client needs; must be available for onsite client or office work)

🚀 Role Summary

• Design sophisticated, visually striking, and accessible user experiences and digital brand identities for web and mobile products.

• Develop modern, polished, and engaging UI and brand design work, balancing aesthetics with usability across various digital platforms.

• Collaborate closely with cross-functional teams, including researchers, developers, and analysts, to ensure cohesive and impactful user journeys.

• Leverage and evolve design systems, applying creative thinking to maintain consistency and introduce fresh design elements.

• Create a range of design assets, from product user interfaces and interactive prototypes to icons, brand graphics, and illustrations.

📝 Enhancement Note: This role is positioned within CapTech's Customer Experience (CX) team, emphasizing a strong focus on user-centric design and digital brand transformation. The "Visual / Product Designer" title suggests a hybrid role that blends strong visual aesthetics with product development sensibilities, requiring candidates to demonstrate proficiency in both areas. The explicit mention of AI-powered design tools indicates a forward-thinking approach to design processes.

📈 Primary Responsibilities

• Design engaging digital experiences for web and mobile products, extending and enhancing existing designs in alignment with established design systems.

• Produce clean, informative, and concise presentations to clients and internal teams, clearly articulating design rationale and recommendations.

• Present design concepts and strategic rationale to clients and internal stakeholders in a clear, compelling, and persuasive manner.

• Conduct competitive brand and experience analyses to identify opportunities and deliver innovative design solutions and strategic recommendations.

• Consult with clients and team members on the benefits and implementation of accessible design principles (WCAG).

• Contribute to and support the creation of user personas, customer journey maps, and interactive prototypes that adhere to interaction design and usability best practices.

• Integrate user research findings, customer insights, and usability testing results directly into design decisions to ensure data-driven outcomes.

• Collaborate closely with development teams to ensure design fidelity, technical feasibility, and adherence to accessibility standards throughout the implementation phase.

• Research and stay abreast of current design and technology trends, evaluating their relevance and potential application to recommended client solutions.

• Explore and leverage AI-powered design tools and workflows, experimenting with new approaches to enhance creativity, efficiency, and overall design impact.

📝 Enhancement Note: The responsibilities highlight a blend of creative design execution, strategic client interaction, and a commitment to best practices in user experience and accessibility. The emphasis on AI tools suggests a need for adaptability and a proactive approach to adopting new technologies within the design workflow.

🎓 Skills & Qualifications

Education:

Experience:

• 2-4 years of professional design experience is required, with a preference for experience gained in a consulting or agency environment.

• Working familiarity with the role and responsibilities of a Product Designer is considered a plus.

Required Skills:

• Strong written, verbal, conceptual, and visual communication skills are essential for client and team interactions.

• Proficiency in Figma is mandatory, with a demonstrated ability to organize files clearly, apply consistent styles and naming conventions, and utilize advanced features such as auto layout, component libraries, variables, and design tokens for efficient design handoff.

• Proficiency in Adobe Illustrator, Adobe Photoshop, and Adobe InDesign is required.

• Proficiency in creating presentations using PowerPoint is necessary.

• Demonstrated ability to design interfaces, components, and layouts that balance aesthetic appeal with strong usability.

Preferred Skills:

• Familiarity with user research tools such as Optimal Workshop, UserTesting, or SurveyMonkey is a plus.

• Experience with video editing and motion design is advantageous.

• Familiarity with WCAG (Web Content Accessibility Guidelines) and broader accessibility standards is highly desirable.

📝 Enhancement Note: The emphasis on Figma proficiency, including specific features like auto layout and design tokens, indicates a need for candidates with modern, scalable design workflow skills. The preference for consulting/agency experience suggests that candidates should be comfortable with client-facing work and project-based delivery.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A link to an online portfolio is required for application consideration.

• The portfolio should showcase a range of modern, polished, and engaging UI and brand design work across web and mobile platforms.

• Demonstrate the ability to design interfaces, components, and layouts that effectively balance aesthetic appeal with usability.

• Include examples of how design systems were utilized, maintained, or evolved.

Process Documentation:

• Showcase examples of how user research, customer insights, and usability testing results were incorporated to inform design decisions.

• Illustrate the process of creating user personas, customer journey maps, and interactive prototypes adhering to best practices.

• Demonstrate the ability to translate complex business challenges into clear, visually compelling design solutions and recommendations.

• Highlight experience in collaborating with developers to ensure design fidelity and accessibility during the implementation phase.

• Provide examples of how design rationale and recommendations were communicated effectively through presentations to clients and internal teams.

📝 Enhancement Note: The portfolio is a critical component of the application. It should not only display visual talent but also demonstrate a structured design process, an understanding of user-centric methodologies, and the ability to articulate design decisions and their impact. Specific mention of Figma features within the portfolio's design system examples would be highly advantageous.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive suite of traditional benefits:

  • Generous Paid Time Off (PTO)
  • Health Coverage
  • Disability Insurance
  • Paid Family Leave

• Extended benefits to support employee needs:

  • Learning & Development: Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and dedicated skill development paths.
  • Modern Health: Access to a mental health and well-being platform providing 1:1 care, group support sessions, and self-serve resources.
  • Carrot Fertility: Inclusive fertility and family-forming coverage (adoption, surrogacy, fertility treatments, pregnancy) with opportunities for employer-sponsored funds.
  • Fringe: A company-paid stipend program for personalized lifestyle benefits (e.g., subscriptions like Netflix/Spotify, student loan repayment, travel, fitness).
  • Employee Resource Groups (ERGs): Committees focused on diversity and inclusion.
  • Philanthropic Partnerships: Opportunities for community engagement and pro-bono projects.
  • 401(k) Matching: Generous matching with no vesting period.

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week.

• The role operates on a hybrid model, requiring availability for onsite work at client locations or CapTech offices as needed.

• Remote work is permissible when aligned with CapTech and client requirements, offering flexibility.

📝 Enhancement Note: The benefits package is extensive, with a strong emphasis on professional development, mental and physical well-being, and personalized lifestyle support. The salary estimate is based on industry benchmarks for similar roles in the specified location and experience level.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, specializing in helping clients achieve possibilities through technology.

Company Size: CapTech Consulting is a significant player, indicated by its collaboration with Fortune 100 companies and mid-sized enterprises across the country. While not explicitly stated, this implies a mid-to-large size consulting firm.

Founded: Founded with a vision to build lasting client relationships through technology collaboration.

Team Structure:

• The role is within the Customer Experience (CX) team, suggesting a specialized group focused on enhancing client interactions and digital presence.

• Designers are part of project teams that include researchers, developers, analysts, and other designers, fostering a collaborative environment.

Methodology:

• Emphasis on data-driven design, integrating user research, customer insights, and usability testing.

• Collaborative approach to problem-solving and design execution.

• Commitment to evolving design methods, tools, and technologies, including AI-powered design solutions.

• Focus on delivering visually striking, brand-forward, and accessible digital experiences.

Company Website: https://www.captechconsulting.com/

📝 Enhancement Note: CapTech positions itself as a technology-focused consultancy that values strong client relationships and innovative solutions. The CX team's structure suggests a specialized unit that works within broader project teams, highlighting the importance of cross-functional collaboration and communication skills for designers.

📈 Career & Growth Analysis

Operations Career Level: This role is for a Visual / Product Designer with 2-4 years of experience, placing it at an early-to-mid career stage. It requires a solid foundation in design principles and tools, with the capacity to contribute significantly to client projects.

Reporting Structure:

• The designer will likely report to a Senior Designer, Design Lead, or Creative Director within the CX team.

Operations Impact:

• Designers at CapTech have a direct impact on the success of client projects by shaping user experiences and digital brand identities.

• Their work influences client satisfaction, product adoption, and brand perception.

Growth Opportunities:

• Specialization: Deepen expertise in visual design, UI/UX, product design, or accessibility.

• Leadership: Progress to Senior Designer, Lead Designer, or Art Director roles, managing projects and mentoring junior designers.

• Skill Development: Gain exposure to a wide range of industries and technologies, including emerging areas like AI in design. CapTech offers dedicated Learning & Development programs, certifications, and tuition support.

• Client Engagement: Develop strong client-facing and presentation skills, becoming a trusted advisor.

📝 Enhancement Note: CapTech emphasizes customizable career progression and provides resources for skill development, indicating a supportive environment for growth. The role offers a clear path from early-career designer to more senior or specialized positions, with opportunities to work on diverse client challenges.

🌐 Work Environment

Office Type: Hybrid work model, combining remote flexibility with the necessity of working onsite in client locations or CapTech offices.

Office Location(s): Salt Lake City, Utah, and Omaha, Nebraska, are primary locations mentioned, with the possibility of other CapTech office locations.

Workspace Context:

• Collaborative environment where designers work alongside researchers, developers, analysts, and other designers.

• Access to standard design tools and technology, with a specific emphasis on Figma and the Adobe Creative Suite.

• Opportunities for interaction and knowledge sharing within the CX team and broader project teams.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week).

• Hybrid model allows for flexibility, but requires availability for onsite client or office work as needed. This structure supports both deep work and necessary in-person collaboration.

📝 Enhancement Note: The hybrid nature of the work environment requires individuals who can self-manage their time effectively while also being readily available for in-person collaboration and client meetings when required. This blend is common in consulting, aiming to balance project needs with employee flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and a link to your online portfolio.

• Portfolio Review: Initial screening will heavily rely on the quality and content of your portfolio, assessing visual design skills, process, and tool proficiency.

• Initial Interview: Typically with a hiring manager or recruiter to assess overall fit, experience, and communication skills. Expect questions about your background and interest in CapTech.

• Design Challenge/Case Study: A practical exercise, potentially involving a design problem or a deep dive into a portfolio project. This assesses your problem-solving approach, design thinking, and ability to articulate your process.

• Team/Client Interviews: Interviews with members of the CX team and potentially a Creative Director or client stakeholder to evaluate collaboration style, technical skills, and strategic thinking.

• Final Interview: May involve senior leadership to discuss career aspirations and final fit.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest projects that best represent the required skills (visual design, UI, brand, Figma proficiency, design systems).

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the tools used (especially Figma), your design decisions, and the outcome or impact.

• Highlight Figma Skills: Explicitly demonstrate your Figma expertise, including auto layout, component libraries, variables, and design tokens, if applicable to the projects.

• Showcase Process: Include wireframes, user flows, mood boards, and iterations to illustrate your design thinking and problem-solving approach.

• Accessibility Focus: If possible, include projects where accessibility was a key consideration and how you addressed it.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate.

Challenge Preparation:

• Understand the Context: If given a case study, thoroughly analyze the business problem and target audience.

• Focus on Process: Demonstrate your design thinking process, not just the final visual output. Explain why you made certain decisions.

• Leverage Figma: If the challenge involves UI design, be prepared to demonstrate proficiency in Figma, including rapid prototyping and component usage.

• Articulate Rationale: Be ready to clearly explain your design choices and defend them with logic and user-centered principles.

• Consider Constraints: Be mindful of potential constraints like time, budget, or technical limitations, and how you would address them.

📝 Enhancement Note: The portfolio is the single most critical element of the application. Candidates must meticulously prepare it to highlight specific skills and processes relevant to the job description, especially Figma proficiency and a structured design approach.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory for UI design, prototyping, component libraries, auto layout, variables, and design tokens. Expect advanced usage and file organization for handoff.

• Adobe Creative Suite:

  • Illustrator: For vector graphics, icons, and illustrations.
  • Photoshop: For image editing, manipulation, and creating visual assets.
  • InDesign: Potentially for more complex layouts or presentation materials.

• PowerPoint: Essential for creating client presentations and communicating design rationale.

Analytics & Reporting:

CRM & Automation:

Other Familiarities (Plus):

• User Research Tools: Optimal Workshop, UserTesting, SurveyMonkey.

• Video Editing & Motion Design Tools.

• AI-powered design tools and workflows.

📝 Enhancement Note: Figma proficiency is paramount and should be demonstrated extensively in the portfolio and during interviews. A strong understanding of the Adobe Creative Suite is also foundational. Familiarity with user research and emerging AI design tools will set candidates apart.

👥 Team Culture & Values

Operations Values:

• Collaboration: Strong emphasis on working with diverse teams (researchers, developers, analysts) to achieve cohesive outcomes.

• Creativity & Craft: Passion for designing visually striking, modern, and engaging experiences that are both beautiful and functional.

• Client-Centricity: Focus on understanding client challenges and delivering impactful solutions that meet business objectives.

• Continuous Learning: Commitment to staying current with design methods, tools, and technologies, including AI advancements.

• Accessibility: Dedication to designing inclusive experiences for all users.

• Data-Driven: Utilizing research and insights to inform design decisions.

Collaboration Style:

• Designers are expected to be proactive collaborators, working closely with project teams and clients.

• Openness to feedback from clients and Creative Directors is crucial.

• The CX team likely fosters a culture of knowledge sharing and constructive critique to elevate design quality.

📝 Enhancement Note: CapTech values a blend of creative talent, technical expertise, and strong interpersonal skills. The culture appears to be collaborative, client-focused, and forward-thinking, with an emphasis on continuous improvement and inclusive design practices.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Vision with Client Needs: Effectively translating client requirements and brand guidelines into innovative yet practical design solutions.

• Integrating New Technologies: Staying ahead of the curve with emerging design tools, especially AI, and finding practical applications within project workflows.

• Cross-functional Alignment: Ensuring seamless collaboration and communication with development, research, and business teams, particularly regarding technical feasibility and accessibility.

• Fast-Paced Consulting Environment: Adapting to tight deadlines, multiple projects, and evolving client demands common in a consulting setting.

Learning & Development Opportunities:

• Skill Advancement: Opportunities to deepen expertise in visual design, UI/UX, interaction design, and accessibility through internal programs and external training.

• Industry Exposure: Working with a diverse range of clients across various industries provides broad exposure to different challenges and best practices.

• Mentorship: Access to experienced designers and leaders for guidance and career development support.

• Emerging Technologies: Opportunities to explore and implement AI-powered design tools, positioning oneself at the forefront of design innovation.

• Certifications & Tuition Support: CapTech offers programs to support formal learning and professional certifications.

📝 Enhancement Note: This role presents an excellent opportunity for designers eager to tackle diverse challenges, expand their technical toolkit, and grow within a dynamic consulting environment. The company's investment in learning and development is a significant advantage for career progression.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex design problem you solved for a client. What was your process, what tools did you use (specifically Figma), and what was the outcome?"

• "How do you approach translating brand identity into a digital product's UI and UX? Provide an example."

• "Walk me through your process for ensuring accessibility in your designs. How do you collaborate with developers on this?"

• "How do you balance creative exploration with client constraints and project timelines?"

Company & Culture Questions:

• "What interests you about CapTech Consulting and our CX team?"

• "How do you stay updated on design trends and new technologies, particularly AI in design?"

• "Describe a time you received constructive criticism on your design work. How did you handle it?"

Portfolio Presentation Strategy:

• Project Deep Dive: Be prepared to present 1-2 key projects from your portfolio in detail, covering the problem, your specific contributions, design process, tool usage (emphasize Figma), rationale for key decisions, and measurable impact.

• Visual Storytelling: Use your presentation slides to visually guide the interviewer through your process and final designs.

• Highlight Figma Proficiency: Demonstrate your understanding of Figma's advanced features, perhaps by showing how you used auto layout, components, or design tokens.

• Focus on Impact: Quantify the results of your design work whenever possible (e.g., improved conversion rates, increased user engagement, positive feedback).

• Be Ready for Questions: Anticipate questions about your design choices, challenges faced, and alternative approaches you considered.

📝 Enhancement Note: Interview preparation should focus heavily on demonstrating a structured, user-centered design process, strong visual communication skills, and expert-level proficiency in Figma. Be ready to articulate your design decisions and their impact with clarity and confidence.

📌 Application Steps

To apply for this Visual / Product Designer position:

• Submit your application through the provided link on jobs.smartrecruiters.com.

• Portfolio Customization: Ensure your online portfolio is up-to-date and prominently features projects that best showcase your visual design, UI design, brand design, and Figma proficiency. Tailor any accompanying descriptions to highlight your experience with design systems and accessibility.

• Resume Optimization: Update your resume to explicitly detail your years of experience, educational background, and key skills, with a strong emphasis on Figma and Adobe Creative Suite. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, rationale, and project outcomes. Prepare to discuss specific examples of your work, especially those demonstrating collaboration and problem-solving. Be ready to present your portfolio with confidence.

• Company Research: Familiarize yourself with CapTech Consulting's mission, values, and recent work, particularly within their CX domain, to understand their approach and culture. Research their stance on design innovation and client collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.