Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Multiplica Talent

Location: Santiago, Santiago Metropolitan Region, Chile / Montevideo, Uruguay

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: May 28, 2026

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on enhancing the user experience and functionality of an e-commerce application within the retail sector.

• Key responsibilities include designing user-centered solutions, conducting in-depth user research, and analyzing performance metrics to drive product improvements.

• The position requires strong proficiency in design tools like Figma, a solid understanding of UX principles, and the ability to collaborate effectively with cross-functional teams and stakeholders.

• This is a hybrid role, offering flexibility for professionals based in Santiago, Chile, or Montevideo, Uruguay, with a focus on continuous learning and professional development.

📝 Enhancement Note: While the job title is "Product Designer," the description heavily emphasizes UX, UI, and user research, indicating a strong focus on the user experience aspect of product design. The role is within a retail e-commerce context, requiring an understanding of user journeys and conversion optimization. The hybrid nature and dual location options (Chile/Uruguay) suggest a company with a distributed team structure.

📈 Primary Responsibilities

• Design and develop user-centered solutions, including wireframes and high-fidelity prototypes, for the e-commerce application.

• Plan and execute user research initiatives, such as surveys, interviews, and behavioral analysis, to gather user insights.

• Analyze product performance metrics and user behavior data to identify areas for improvement and new feature opportunities.

• Conduct market benchmarking and trend analysis to inform product strategy and ensure competitive positioning.

• Propose innovative, simple, and scalable solutions that align with business objectives and user needs.

• Identify technical dependencies and UX opportunities to optimize the product's architecture and user flow.

• Collaborate closely with stakeholders, managing expectations and contributing to informed decision-making processes.

• Ensure seamless integration and adherence to the established design system to maintain consistency and scalability.

• Lead and facilitate workshops, ideation sessions, co-creation activities, and design reviews with multidisciplinary teams.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant emphasis on research, data analysis, and strategic input. The mention of "identifying dependencies and opportunities from a UX perspective" and "ensuring correct integration with the design system" points to a need for a designer who understands technical constraints and can work closely with development teams.

🎓 Skills & Qualifications

Education:

• Bachelor's degree (or equivalent) in Design, Engineering, Advertising, or Social Sciences with a minimum of 3 years of study.

Experience:

• Proven experience in user research (quantitative and qualitative methodologies).

• Experience in user testing and analyzing product metrics.

• Experience working with design systems.

Required Skills:

• Advanced proficiency in Figma, including prototyping and documentation capabilities.

• Deep understanding of user archetypes, user personas, and proto-personas.

• Strong knowledge of quantitative and qualitative research methodologies.

• Ability to conduct user research, including surveys, interviews, and behavioral analysis.

• Experience in planning and executing user testing and analyzing product metrics.

• Proficiency in designing wireframes, high-fidelity prototypes, and user flows.

Preferred Skills:

• Experience with agile methodologies and digital product development.

• Skills in leading workshops, ideation sessions, and design reviews.

• Experience in stakeholder management and cross-functional collaboration.

• Knowledge of market trends and competitive benchmarking.

📝 Enhancement Note: The emphasis on advanced Figma skills, research methodologies, and design systems indicates a need for a designer who is not only creative but also technically proficient and process-oriented. The "preferred" mention of agile experience suggests that familiarity with agile workflows will be a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of end-to-end product design projects, demonstrating problem identification, research, ideation, design, and testing phases.

• Detailed case studies that illustrate the user-centered design process, including user flows, wireframes, prototypes, and final UI designs.

• Evidence of utilizing research findings and product metrics to inform design decisions and drive measurable improvements.

• Examples of work with design systems, illustrating how they were leveraged for consistency and scalability.

Process Documentation:

• Clearly articulate the user research process, including methodology selection, participant recruitment, and data analysis techniques.

• Demonstrate proficiency in creating and iterating on wireframes and prototypes, detailing the rationale behind design choices.

• Illustrate how product metrics were used to evaluate design effectiveness and identify optimization opportunities.

• Provide examples of how design challenges were overcome through iterative design and user feedback loops.

📝 Enhancement Note: A strong portfolio is crucial for this role. Candidates should prepare case studies that not only showcase visual design but also the strategic thinking, research methodologies, and data-informed decision-making processes employed. Highlighting collaboration and the impact of their designs on user behavior and business metrics will be key.

💵 Compensation & Benefits

Salary Range:

• Chile (Santiago): CLP 1,500,000 - CLP 2,500,000 per month (approx. USD 1,600 - USD 2,700)

• Uruguay (Montevideo): USD 2,000 - USD 3,000 per month (freelance contract)

  (Note: These ranges are estimates based on typical compensation for Product Designers with 2-5 years of experience in these regions, considering the hybrid work model and contract types. Actual compensation will be determined by the hiring company based on experience, qualifications, and specific client agreements.)

Benefits:

• For Professionals in Chile:

  • Legal benefits (e.g., social security contributions, vacation days).
  • Superior benefits (additional health coverage, etc.).
  • Continuous learning: Free access to courses.
  • Payment in local currency (CLP).
  • Contract duration: 12 months.

• For Professionals in Uruguay:

  • Freelance contract.
  • Continuous learning: Free access to courses.
  • Payment in USD.

Working Hours:

• Approximately 40 hours per week.

• Hybrid work model, requiring some days in the office in Santiago or Montevideo, and offering flexibility for remote work.

📝 Enhancement Note: Salary estimates are provided for both locations, acknowledging the difference in currency and employment type (direct employment in Chile vs. freelance in Uruguay). The benefits package includes standard legal and health benefits, with a strong emphasis on continuous learning, which is a key differentiator.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Talent Consulting / Technology / Retail (Client Sector)

Company Size: Multiplica Talent is a consulting firm that partners with various companies. The specific client's size is within the retail sector, likely a mid-to-large e-commerce operation given the role's scope.

Founded: Multiplica Talent has over 20 years of experience in connecting digital talent. This longevity suggests a stable and experienced organization.

Team Structure:

• The Product Designer will join a client team within the retail sector, specifically working on an e-commerce app.

• This team is likely multidisciplinary, including product managers, developers, and other designers, fostering a collaborative environment.

Methodology:

• The client likely employs agile methodologies for product development, given the mention of "Agile Methodology" as a valued skill.

• Design thinking and user-centered design principles are core to the role's approach.

• Data-driven decision-making is expected, with an emphasis on analyzing metrics and user feedback.

Company Website: https://www.multiplicatalent.com/

📝 Enhancement Note: Multiplica Talent acts as an intermediary, placing talent into client companies. The role's day-to-day will be within the client's environment, which is in the retail e-commerce sector. The company's experience suggests a robust understanding of the digital talent market.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, typically requiring 2-5 years of experience. It involves significant responsibility for specific product features and user experience improvements.

Reporting Structure:

• In Chile, the role is likely a direct employment position with Multiplica Talent, with day-to-day direction coming from the client's product and design leads.

• In Uruguay, it's a freelance contract, with clear objectives and deliverables managed by the client.

Operations Impact:

• The Product Designer will directly influence the user experience and conversion rates of a key e-commerce application.

• Their work will impact customer satisfaction, retention, and ultimately, the revenue generated by the retail client.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in e-commerce UX, retail design trends, or specific areas like conversion rate optimization (CRO).

• Skill Development: Enhanced proficiency in user research, data analysis, design systems, and stakeholder management. Access to continuous learning through free courses provided by Multiplica Talent.

• Leadership Potential: Potential to take on more complex projects, mentor junior designers, or move into roles like Senior Product Designer, UX Lead, or Product Manager, depending on performance and client needs.

📝 Enhancement Note: The growth opportunities are framed around deepening expertise within product and UX design, with the potential for leadership. The continuous learning benefit is a significant asset for career progression in the fast-evolving digital design field.

🌐 Work Environment

Office Type: Hybrid work model, implying a mix of remote work and in-office collaboration. The client likely has a modern office space designed to facilitate collaboration and innovation.

Office Location(s):

• Santiago, Chile: Santiago Metropolitan Region.

• Montevideo, Uruguay: Montevideo.

The specific office locations for the client within these cities will be communicated upon engagement.

Workspace Context:

• Collaborative Environment: Expect to work closely with product managers, engineers, QA testers, and other designers in a cross-functional team setting.

• Tools & Technology: Access to industry-standard design software (Figma), project management tools (e.g., Jira, Asana), and communication platforms (e.g., Slack, Teams).

• Team Interaction: Regular team meetings, design reviews, workshops, and brainstorming sessions are integral to the workflow.

Work Schedule:

• Standard full-time hours (approximately 40 hours per week).

• The hybrid model allows for flexibility in structuring the work week, balancing remote productivity with in-office collaboration.

📝 Enhancement Note: The hybrid nature of the role is a key feature, offering a balance between remote flexibility and the benefits of in-person collaboration. The collaborative team environment is central to the design process.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with Multiplica Talent to assess basic qualifications, experience, and cultural fit.

• Technical Interview: An in-depth discussion with the client's design or product team, focusing on UX principles, design methodologies, and problem-solving skills. This may include a portfolio review.

• Portfolio Presentation/Case Study: Candidates will likely be asked to present a detailed case study from their portfolio, explaining their process, decisions, and outcomes.

• Stakeholder/Team Interview: An opportunity to meet potential team members and discuss collaboration styles, project management, and strategic thinking.

• Final Offer: Based on the overall assessment of skills, experience, and cultural fit.

Portfolio Review Tips:

• Tell a Story: Structure your case studies to narrate the problem, your approach, your contributions, the challenges faced, and the impact of your design solutions.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flow diagrams, final UI) to illustrate your process and outcomes.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., increased conversion rates, reduced bounce rates, improved user satisfaction scores).

• Highlight Collaboration: Showcase how you worked with developers, product managers, and other stakeholders.

• Focus on Figma: Since Figma proficiency is a key requirement, ensure your portfolio clearly demonstrates your advanced skills in prototyping, design systems, and documentation within Figma.

Challenge Preparation:

• Be prepared to discuss how you approach complex design problems, especially within an e-commerce context.

• Practice articulating your design decisions, linking them back to user needs, business goals, and data.

• Familiarize yourself with current e-commerce and retail UX trends.

• Consider how you would integrate with an existing design system and collaborate within an agile framework.

📝 Enhancement Note: The interview process is designed to evaluate both technical design skills and the ability to collaborate effectively within a client's team. A strong, well-presented portfolio that showcases the entire design process and its impact is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency required for wireframing, prototyping, UI design, and design system management. This is the core design tool for this role.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial, though not explicitly required.

Analytics & Reporting:

• Analytics Platforms: Experience with tools like Google Analytics, Adobe Analytics, or similar platforms to interpret user behavior data and performance metrics.

• Data Visualization Tools: Familiarity with tools that help present data insights, potentially including dashboards within analytics platforms or dedicated BI tools.

CRM & Automation:

• While not directly a CRM role, understanding how design impacts the customer journey within an e-commerce platform is key.

• Familiarity with CRM concepts and how user data informs design decisions will be advantageous.

📝 Enhancement Note: Figma is the central tool for this role. Proficiency in analyzing data from analytics platforms is also crucial for informing design decisions and demonstrating impact.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the user's needs, ensuring that design decisions prioritize the end-user experience.

• Data-Driven Approach: Valuing insights derived from user research and performance metrics to guide design iterations and strategic planning.

• Collaboration & Communication: Embracing teamwork and open communication with cross-functional teams and stakeholders to achieve shared goals.

• Efficiency & Scalability: Striving for elegant, simple, and scalable design solutions that are maintainable and adaptable to future growth.

• Continuous Improvement: A mindset of ongoing learning, iteration, and refinement of both products and processes.

Collaboration Style:

• Cross-functional Integration: Actively partnering with Product Managers, Engineers, QA, and Marketing to ensure cohesive product development and strategic alignment.

• Feedback Exchange: Openness to constructive feedback during design reviews, workshops, and daily interactions, fostering a culture of mutual learning.

• Knowledge Sharing: Willingness to share insights, best practices, and learnings with the team to elevate collective design capabilities.

📝 Enhancement Note: The core values emphasize a user-first approach, data-informed decision-making, and strong collaborative practices, which are typical for successful product design teams in dynamic tech environments.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing competing priorities and expectations from various stakeholders while advocating for user needs.

• Integrating with Existing Systems: Ensuring new designs seamlessly integrate with the current e-commerce platform and its established design system.

• Interpreting Complex Data: Translating raw performance metrics and user feedback into actionable design insights.

• Adapting to Evolving Trends: Staying current with rapid changes in e-commerce UX, mobile design, and retail technology.

Learning & Development Opportunities:

• Specialized Training: Access to free courses offered by Multiplica Talent, allowing for skill enhancement in areas like advanced UX research, UI animation, or e-commerce strategy.

• Industry Exposure: Gaining hands-on experience with a real-world e-commerce application and understanding its business impact.

• Mentorship: Opportunities to learn from experienced product managers and designers within the client organization.

• Portfolio Enhancement: Building a strong portfolio with impactful case studies that can drive future career opportunities.

📝 Enhancement Note: The challenges are typical for a product designer in a fast-paced retail environment, requiring strong problem-solving and communication skills. The growth opportunities are directly linked to leveraging the client project and Multiplica Talent's learning resources.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you resolve it?" (Focus on your process, communication, and negotiation skills.)

• "How do you approach designing for conversion in an e-commerce context?" (Prepare examples of features or flows you've designed to drive sales or user engagement.)

Company & Culture Questions:

• "What interests you about the retail/e-commerce industry and this specific client?" (Research the client's brand, offerings, and market position.)

• "How do you contribute to a collaborative design and development environment?" (Highlight your teamwork, feedback, and communication style.)

Portfolio Presentation Strategy:

• Choose 1-2 Strongest Case Studies: Select projects that best represent your skills in e-commerce, UX research, and Figma proficiency.

• Structure Your Narrative: Clearly outline the problem, your role, the process, your key contributions, challenges, solutions, and the measurable impact.

• Highlight Figma Mastery: Showcase your use of Figma for advanced prototyping, component libraries, and design system implementation.

• Focus on Data & Metrics: Quantify the success of your designs whenever possible.

• Practice Your Delivery: Be concise, engaging, and ready to answer questions about your design rationale.

📝 Enhancement Note: Interviewers will be looking for a designer who is not only skilled in Figma and UX but also strategic, data-driven, and a strong collaborator. Preparing specific examples and articulating your thought process clearly will be key.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Tailor Your Resume: Ensure your resume highlights relevant experience in UX/UI design, product design for digital platforms (especially e-commerce), Figma proficiency, and experience with user research and analytics. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your most relevant projects. Focus on case studies that demonstrate your end-to-end design process, user-centered approach, Figma skills, and measurable impact. Ensure it's easily accessible (e.g., PDF or a dedicated portfolio website).

• Prepare Your Narrative: Practice articulating your design process, key decisions, and project outcomes. Be ready to present a detailed case study during the interview process.

• Research the Client: Understand the retail client's business, their current e-commerce offering, and their market position to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.