Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Multiplica Talent

Location: Santiago, Santiago Metropolitan Region, Chile / Montevideo, Uruguay

Job Type: Full-time

Category: Product Design / User Experience (UX)

Date Posted: May 28, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid (with remote options for candidates in Chile and Uruguay)

🚀 Role Summary

• Lead the end-to-end digital product design strategy and user experience (UX) vision for a retail client, acting as a technical and methodological reference point for the UX team.

• Drive business-aligned design decisions by leveraging deep business and user knowledge, influencing cross-functional teams, and championing best practices in UX research and design.

• Utilize advanced proficiency in design tools like Figma and Design Systems to create complex wireframes, prototypes, and user flows, ensuring consistency and adherence to established design standards.

• Mentor junior designers, foster a culture of continuous improvement, and advocate for user-centricity throughout the product development lifecycle, aiming to elevate the overall quality of UX within the organization.

📝 Enhancement Note: This role is positioned as a senior contributor or lead within the UX chapter, indicated by the requirement for 6+ years of experience, the emphasis on strategy, mentoring, and influencing stakeholders. The hybrid nature and specific location requirements (Santiago or Montevideo) suggest a focus on collaborative in-office work with flexibility for remote contributions, particularly relevant for a retail sector client.

📈 Primary Responsibilities

• Lead the design strategy and user experience vision for digital products within a dedicated product cell, serving as a technical and methodological authority for the UX team.

• Drive user-centric design solutions by collaborating closely with business stakeholders, translating business objectives into actionable design roadmaps, and advocating for user needs.

• Design and implement comprehensive quantitative and qualitative research plans, including user interviews, persona development, and usability testing, to inform product strategy and design decisions.

• Create detailed wireframes, user flows, and high-fidelity prototypes using Figma, ensuring alignment with design systems and maintaining a consistent user experience across all digital touchpoints.

• Manage and analyze key UX metrics and KPIs (e.g., NPS, CSAT, conversion rates) to measure product performance, identify areas for improvement, and demonstrate the business impact of design initiatives.

• Mentor and guide junior UX designers, fostering their professional development and ensuring the application of high design standards and agile methodologies.

• Integrate generative AI tools (e.g., Midjourney, ChatGPT) into design workflows to accelerate research, ideation, and content creation processes, while adhering to AI ethics principles.

• Facilitate design thinking workshops and collaborative sessions to drive product discovery, innovation, and cross-functional alignment.

📝 Enhancement Note: The