Product Designer

Raiffeisen Bank Ukraine
Full-time

📍 Job Overview

Job Title: Product Designer

Company: Raiffeisen Bank Ukraine

Location: Kyiv, Ukraine

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: May 25, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

  • Design user-centric solutions for the bank's mobile applications, focusing on intuitive user journeys and engaging interfaces.

  • Develop and maintain robust design standards and contribute to the creation of a scalable, international design system.

  • Drive the product discovery process by conducting user research, usability testing, and analyzing technical constraints to inform design decisions.

  • Collaborate closely with product managers, engineers, and other stakeholders to ensure seamless integration of design into the product development lifecycle.

  • Articulate and advocate for design decisions, providing clear rationale based on user needs, business objectives, and best practices in UI/UX design.

📝 Enhancement Note: This role is positioned within a large, established financial institution that is actively investing in its digital product capabilities. The emphasis on an international design system and collaboration with a large IT product team suggests a structured yet innovative environment. While the core focus is Product Design, the mention of "Fintech expertise will be a plus" and the extensive technology stack listed highlights the critical need for designers to understand the technical feasibility and integration aspects of their work within a complex banking infrastructure.

📈 Primary Responsibilities

  • Conceptualize and create high-fidelity and low-fidelity prototypes for new mobile features and enhancements, ensuring alignment with user needs and business goals.

  • Actively participate in user research activities, including interviews, surveys, and usability testing, to gather insights that validate and iterate on design solutions.

  • Contribute to the evolution and maintenance of the company's design system, ensuring consistency, scalability, and adherence to established standards across all digital products.

  • Analyze technical requirements and constraints provided by engineering teams, translating them into feasible and effective design solutions.

  • Foster close communication and collaboration within cross-functional Product Teams, ensuring a shared understanding of design vision and project objectives.

  • Drive the product discovery process by proactively identifying user pain points, exploring innovative solutions, and presenting design concepts for feedback and iteration.

  • Clearly articulate and defend design decisions to stakeholders, providing data-backed justifications and demonstrating a deep understanding of human-centered design principles.

  • Ensure design solutions are aligned with broader business objectives and contribute to the bank's digital transformation initiatives and client satisfaction goals.

📝 Enhancement Note: The responsibilities clearly indicate a hands-on design role with significant involvement in the end-to-end product development lifecycle, from discovery and research to detailed design and collaboration. The emphasis on "driver in the discovery process" and "ability to articulate own design decisions" points to a need for proactive, assertive, and strategic designers.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field, or equivalent practical experience, is typically expected for this level of role.

Experience: A minimum of 2-5 years of professional commercial experience in UI/UX design, with a proven track record of designing digital products, preferably in the fintech or banking sector.

Required Skills:

  • Demonstrated expertise in UI/UX design principles and best practices.

  • Proficient in user research methodologies and usability testing techniques.

  • Advanced skills in Figma for design, prototyping, and collaboration.

  • Strong understanding of Atomic Design principles and their application in creating scalable design systems.

  • Ability to create detailed low-fidelity and high-fidelity prototypes.

  • Excellent communication and presentation skills, with the ability to articulate design rationale effectively.

Preferred Skills:

  • Experience within the Fintech or Banking industry.

  • Familiarity with creating and contributing to international design systems.

  • Understanding of Human-Centered Design principles and their practical application.

  • Experience with other design and prototyping tools may be beneficial.

  • Basic understanding of front-end development constraints (HTML, CSS, JavaScript) to facilitate better collaboration with engineers.

📝 Enhancement Note: The required experience level (2-5 years) suggests a candidate who can work independently on features but will still benefit from guidance on complex strategic initiatives. The strong emphasis on Figma and Atomic Design indicates a need for designers familiar with modern design tooling and system-based approaches.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 2-3 detailed case studies demonstrating end-to-end product design projects.

  • For each case study, clearly outline the problem statement, your role and responsibilities, the design process followed (including research, ideation, prototyping, and testing), and the final solution.

  • Highlight your contributions to user research and how user insights directly influenced design decisions and outcomes.

  • Present interactive prototypes that illustrate key user flows and interactions.

Process Documentation:

  • Include examples of how you have applied Atomic Design principles to build or maintain design systems.

  • Showcase wireframes, user flows, and mockups that illustrate your approach to mobile application design.

  • Provide evidence of your ability to analyze technical requirements and translate them into design specifications.

  • Be prepared to discuss your approach to collaborating with product managers and engineers, including how you handle feedback and iterate on designs.

📝 Enhancement Note: A strong portfolio is critical for this role. Candidates should prioritize showcasing projects that demonstrate a deep understanding of user needs, a systematic approach to design (especially with Atomic Design), and the ability to articulate their process and impact. For a bank, security and user trust are paramount, so any projects demonstrating consideration for these aspects would be a significant plus.

💵 Compensation & Benefits

Salary Range: Based on the Kyiv, Ukraine location, the experience level (2-5 years), and the competitive benefits package, an estimated salary range for a Product Designer would be between ₴60,000 to ₴110,000 per month. This estimate is derived from industry benchmarks for similar roles in Ukraine, considering the expertise required and the sector.

Benefits:

  • Competitive salary with annual bonuses based on personal contribution.

  • Referral program with rewards for bringing in new colleagues.

  • Official employment with all statutory benefits.

  • 28 days of paid annual leave.

  • Additional paternity leave.

  • Financial assistance for parents with newborns.

  • Hybrid work format offering flexibility.

  • Medical insurance from the first working day.

  • Access to wellbeing programs including psychologist, nutritionist, and lawyer consultations.

  • Discount programs for sports and purchases.

  • Family days for children and adults.

  • In-office massages.

  • Comprehensive training and development opportunities, including over 130 online resources, corporate programs (CX, Data, IT Security, Leadership, Agile), a corporate library, and English lessons.

  • Opportunities for career advancement within the bank.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week. The hybrid work format provides flexibility in how and where these hours are completed, with potential for core business hours for collaborative activities.

📝 Enhancement Note: Raiffeisen Bank Ukraine offers a robust benefits package that goes beyond standard offerings, emphasizing employee wellbeing, continuous learning, and work-life balance. The salary range provided is an estimate based on market data for Kyiv and the specified experience level.

🎯 Team & Company Context

🏢 Company Culture

Industry: Banking and Financial Services. Raiffeisen Bank Ukraine is a significant player in the Ukrainian financial sector, known for its stability and foreign capital backing. The company is undergoing digital transformation, indicated by its large IT product team and investment in technology.

Company Size: Over 5,500 employees, with a dedicated IT product team exceeding 800 professionals. This indicates a large, established organization with a strong focus on its digital capabilities.

Founded: Over 30 years ago. This long history suggests stability, experience, and a deep understanding of the Ukrainian market.

Team Structure:

  • The Product Designer will be part of a large, sophisticated Product IT team (over 800 professionals).

  • This team likely includes various specializations such as Product Management, Engineering (Frontend, Backend, Mobile), QA, Data Analytics, and other design disciplines.

  • The reporting structure is likely hierarchical within the IT department, with the Product Designer reporting to a Design Lead or Product Lead, who in turn reports to higher management.

Methodology:

  • The company operates with a strong emphasis on Agile methodologies, as indicated by the mention of "agile" in training programs and the nature of IT product development.

  • Data-driven decision-making is implied through the mention of Data Science, AI, and extensive data infrastructure.

  • A human-centered approach to design is a stated value, underpinning the Product Designer role.

  • Continuous improvement and innovation are encouraged, as seen in the focus on technology and employee development.

Company Website: https://www.raiffeisen.ua/

📝 Enhancement Note: Working for a large bank like Raiffeisen offers the stability and resources of an established institution, combined with the dynamism of a significant digital transformation. The sheer size of the IT product team suggests opportunities for specialization and collaboration with experts across various domains.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer. It requires a solid foundation of 2-5 years of experience, allowing for independent work on feature design while still benefiting from mentorship on larger strategic initiatives. The role involves significant responsibility in creating design solutions and contributing to design systems.

Reporting Structure: The Product Designer will likely report to a Senior Product Designer, Design Lead, or Product Manager within a specific product team. This structure allows for guidance and collaborative decision-making, ensuring alignment with product strategy and design standards.

Operations Impact: The Product Designer's work directly impacts the user experience of millions of clients, influencing customer satisfaction, product adoption, and ultimately, the bank's revenue and market position. By creating intuitive and effective digital products, they contribute to client retention and acquisition.

Growth Opportunities:

  • Specialization: Develop deeper expertise in specific areas like mobile UI design, design system architecture, or user research methodologies.

  • Seniority: Progress to a Senior Product Designer role, taking on more complex projects, mentoring junior designers, and contributing more significantly to design strategy.

  • Leadership: Potentially move into a Design Lead or Product Management role, managing teams and driving the product vision.

  • Cross-functional: Gain exposure to other areas of the business, such as product strategy, marketing, or customer service, through collaborative projects.

  • Skill Development: Access to extensive training programs in CX, Data, IT Security, Leadership, and Agile methodologies can broaden skill sets and career options.

📝 Enhancement Note: Raiffeisen Bank explicitly mentions encouraging advancement within the bank across functions, indicating a commitment to internal mobility and career development for its employees. The structured environment of a large bank often provides clear career paths and opportunities for growth.

🌐 Work Environment

Office Type: The company offers a hybrid work format, indicating a blend of remote and in-office work. The offices are described as modern and equipped with essential infrastructure, including shelters and generators, which is a crucial consideration given the current geopolitical context in Ukraine.

Office Location(s): The primary office location is Kyiv, Ukraine. Specific office details are not provided, but the emphasis on equipped facilities suggests a professional and secure working environment.

Workspace Context:

  • Collaborative Environment: The hybrid model and emphasis on close communication within Product Teams suggest a collaborative workspace, whether in-office or virtual. Designers will likely have opportunities to participate in brainstorming sessions, design critiques, and team meetings.

  • Tools and Technology: Access to modern equipment and a robust technology stack (AWS, Kubernetes, Docker, Figma, etc.) will be available to support design and development workflows.

  • Team Interaction: Opportunities for interaction with a large community of over 800 IT professionals, including designers, engineers, and product managers, will exist through formal meetings, professional communities, and informal channels.

Work Schedule: Standard full-time hours (approximately 40 hours/week) are expected, with flexibility offered through the hybrid work arrangement. This allows designers to balance personal needs with project demands and team collaboration requirements.

📝 Enhancement Note: The mention of shelters and generators highlights the bank's commitment to employee safety and business continuity, which is a significant factor in the current Ukrainian context. The hybrid model is presented as a key benefit, offering flexibility.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your CV and portfolio to assess experience, skills, and alignment with the role requirements.

  • Technical Interview (Design Challenge): You may be asked to complete a design challenge (take-home or live) to evaluate your problem-solving skills, design thinking, and proficiency in Figma. This could involve designing a specific feature or improving an existing one.

  • Portfolio Presentation: A session where you present your case studies, discussing your process, design decisions, and the impact of your work. Be prepared to articulate your rationale and answer in-depth questions about your projects.

  • Team/Hiring Manager Interview: A discussion with the hiring manager and potential team members to assess cultural fit, collaboration style, and your understanding of the role and company.

  • Final Interview: Potentially a final interview with senior leadership to confirm alignment and suitability for the role.

Portfolio Review Tips:

  • Structure: Organize your portfolio with clear case studies, each detailing the problem, your role, process, and outcomes. Use a consistent format.

  • Storytelling: Craft a narrative for each project that highlights your thought process, challenges faced, and how you arrived at the solution. Emphasize the "why" behind your design decisions.

  • Visuals: Showcase high-quality visuals of your designs, including wireframes, user flows, mockups, and interactive prototypes.

  • Metrics: Wherever possible, include quantifiable results or metrics that demonstrate the impact of your design work (e.g., increased conversion rates, improved user satisfaction scores).

  • Figma Proficiency: Ensure your prototypes are interactive and demonstrate a strong command of Figma's features.

  • Relevance: Tailor your portfolio to highlight projects that are most relevant to fintech, mobile applications, and design systems.

Challenge Preparation:

  • Understand the Brief: Thoroughly analyze the design challenge prompt. Identify the core problem, target users, and key objectives.

  • Time Management: Allocate your time effectively across research, ideation, design, and presentation preparation.

  • Process Focus: Demonstrate a clear and logical design process. Explain your assumptions and how you would validate them.

  • Justify Decisions: Be ready to explain the reasoning behind every design choice, linking it back to user needs and business goals.

  • Presentation Skills: Practice presenting your work concisely and engagingly. Be prepared for questions and feedback.

📝 Enhancement Note: The emphasis on a portfolio and design challenge suggests that practical design skills and the ability to articulate design thinking are paramount. Candidates should be ready to "show, not just tell" their capabilities.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Essential for UI design, prototyping, and collaboration. Advanced proficiency is expected.

  • Prototyping Tools: Figma's built-in prototyping capabilities are key, but familiarity with other tools could be a plus.

  • Design System Tools: Experience with tools or methodologies for building and maintaining design systems (e.g., Storybook integration with Figma, Zeroheight) is highly desirable.

Analytics & Reporting:

  • While not directly responsible for analytics, a Product Designer should be comfortable interpreting data from tools like Google Analytics, Amplitude, or internal BI dashboards to inform design decisions and measure impact.

CRM & Automation:

  • Understanding of how design impacts CRM systems and user journeys within them.

Infrastructure & Languages (for context):

  • Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub Actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana.

  • Languages: Java (main), Python (data), Go (infra, security), Swift (iOS), Kotlin (Android).

  • Data Stores: Sql-Oracle, PgSql, MsSql, Sybase.

  • Data Management: Kafka, AirFlow, Spark, Flink.

  • AI: Building expertise and actively integrating into processes.

📝 Enhancement Note: Figma is clearly the central tool. Understanding how design fits into the broader tech stack, even if not directly using all tools, demonstrates a valuable awareness of the technical environment and facilitates better collaboration with engineers.

👥 Team Culture & Values

Operations Values:

  • People-Centricity: A strong emphasis on "people matter" and focusing on the well-being and development of employees and clients. This translates to designing with empathy and prioritizing user needs.

  • Collaboration & Community: Encouraging teamwork, knowledge sharing, and mutual support, fostering a sense of community among colleagues.

  • Innovation & Curiosity: Welcoming new ideas, talent, and innovative approaches to problem-solving.

  • Efficiency & Optimization: A drive for continuous improvement, evident in the focus on technology, automation, and process optimization within the bank.

  • Data-Driven Approach: Utilizing data to inform decisions and measure impact, a hallmark of modern operations and product development.

Collaboration Style:

  • Cross-functional Integration: Designers are expected to work closely with product managers, engineers, and other stakeholders, fostering a cohesive product development process.

  • Feedback Exchange: An environment that encourages constructive feedback and open communication to refine designs and processes.

  • Knowledge Sharing: Opportunities to learn from and contribute to over 15 professional communities, promoting skill development and best practice sharing.

📝 Enhancement Note: The company culture appears to be a blend of a traditional, stable financial institution with a modern, agile, and employee-focused tech organization. The emphasis on "YOU matter" and "Together_with_Ukraine" points to a supportive and purpose-driven work environment.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business/Technical Constraints: In a regulated industry like banking, designers must navigate complex compliance, security, and technical limitations while still delivering excellent user experiences.

  • Scaling Design Systems: Contributing to and maintaining an international design system across multiple products and platforms requires meticulous attention to detail and strong collaboration.

  • Adapting to Evolving Technologies: Staying current with rapid advancements in mobile technology, AI, and design tools to ensure solutions remain innovative and effective.

  • Driving Adoption of New Designs: Effectively communicating and gaining buy-in for new design approaches from various stakeholders, including less tech-savvy individuals.

Learning & Development Opportunities:

  • Specialized Training: Access to extensive online and corporate training in CX, Data, IT Security, Leadership, and Agile methodologies.

  • Mentorship: Opportunities to learn from experienced designers and product leaders within the large IT team.

  • Professional Communities: Participation in over 15 professional communities allows for focused learning and networking within specific domains.

  • Exposure to Advanced Tech: Working with a modern tech stack (AWS, Kubernetes, AI integration) provides exposure to cutting-edge technologies.

  • Industry Conferences: Potential for attending relevant design and fintech conferences to stay abreast of industry trends.

📝 Enhancement Note: The challenges presented are typical for product designers in the fintech sector, requiring a blend of creativity, technical understanding, and strong stakeholder management skills. The bank's commitment to learning and development provides ample opportunities to overcome these challenges and grow professionally.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you resolve it?" (Focus on your process for negotiation, compromise, and user advocacy.)

  • "Walk us through your process for designing a new feature for a mobile banking application. What user research methods would you employ, and how would you measure success?" (Highlight your end-to-end design thinking, research skills, and focus on measurable outcomes.)

Company & Culture Questions:

  • "What interests you about working for Raiffeisen Bank specifically, and what do you know about our digital products or initiatives?" (Research their website, recent news, and app reviews. Show genuine interest.)

  • "How do you approach collaboration with engineers and product managers? Describe a challenging collaboration experience and how you navigated it." (Emphasize communication, empathy, and problem-solving.)

Portfolio Presentation Strategy:

  • Start with the "Why": Begin each case study by clearly stating the problem you were trying to solve and the business/user objectives.

  • Show Your Process: Don't just show final screens; explain your iterative steps, including research, ideation, wireframing, prototyping, and testing. Use visuals to illustrate these stages.

  • Highlight Your Role: Clearly define your specific contributions, especially if it was a team project.

  • Articulate Decisions: For every major design choice, explain the rationale behind it, referencing user data, design principles, or business goals.

  • Quantify Impact: Whenever possible, present metrics that demonstrate the positive impact of your design solutions.

  • Keep it Concise: Focus on the most critical aspects of each project and be mindful of time. Practice your presentation beforehand.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design craft but also strategic thinking, problem-solving abilities, and strong communication skills. The ability to connect design decisions to business impact is crucial in a corporate environment like a bank.

📌 Application Steps

To apply for this Product Designer position:

  • Submit Your Application: Follow the link provided to submit your resume and portfolio through the Workable platform.

  • Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your UI/UX design skills, particularly in mobile applications and design systems. Tailor the presentation to highlight your process, problem-solving abilities, and impact on user experience and business goals. Ensure Figma proficiency is evident.

  • Tailor Your Resume: Update your resume to clearly highlight your 2-5 years of commercial UI/UX experience, specific skills (Figma, Atomic Design, User Research), and achievements relevant to product design in a corporate or fintech environment. Use keywords from the job description.

  • Prepare for the Interview: Research Raiffeisen Bank Ukraine's digital offerings, recent news, and company values. Prepare to discuss your portfolio in detail, articulate your design process, and answer behavioral and situational questions related to design challenges, collaboration, and stakeholder management. Practice presenting your case studies concisely.

  • Understand the Context: Familiarize yourself with the banking industry and the unique considerations for designing financial products, such as security, trust, and regulatory compliance.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Requires 2-5 years of commercial UI/UX experience with proficiency in Figma and Atomic Design. A strong understanding of Human-Centered design principles and experience in user research is essential, with Fintech expertise being a plus.